aZaaS is seeking a project manager to oversee challenging, small- to medium-sized IT projects. Experience managing mid-to-large scale IT projects with contract values more significant than S$1 million is preferred for candidates. You will coordinate with clients and other stakeholders while working with the project team under the supervision of a Senior Project Manager and Project Executives.

Responsibilities

• Review the IT solutions specifications and business requirements analysis, and guide the team in creating a thorough project plan.

• Examine project plans to ascertain the timeline, budget, and methods for completing the tasks.

• Ensure profitable delivery of quality business systems for external customers are on time, following user and system requirements, and within budget.

• Complete various process tasks, starting with the request for proposals and continuing through development, testing, and final delivery.

• In charge of ensuring the quality, productivity, and consistency of project deliverables

• Manage and plan the resources needed from user requirements, development of the functional specification, testing, and user training • Work with the technical team to ensure that the requirements are realistic and implementable.

• Conduct regular project reviews to suggest alterations to project budgets, resource requirements, or timeframes.

• Build and maintain strong business ties with stakeholders to influence and accomplish corporate objectives.

• Hold routine status meetings with the team.

Requirements

• Candidates with PMP or ITPM certifications are encouraged.

• Strong communication skills.

• Bachelor's degree.

• At least two years of experience in project management.

By sending your resume/CV, you consent and agree to allow aZaaS Pte Ltd to use and handle the information given for purposes linked to your register of interest in current or future employment with us, as well as the processing of your employment application.

When you provide us with your references' personal information for reference checks, you also guarantee that you have their permission.

By the PDPA, we will maintain the strictest confidentiality over any personal information we may have about you or your application.

We regret to notify you that your application will be deemed null and void should you decline to provide the information essential for us to process your application.

Job Description

• Industry/ Organization Type: Engineering (Valves & Piping)
• Position Title: Sales Operations
• Working Location: Ubi (near MRT)
• Working Hours: 5 days (Mon - Fri, 9am - 6pm)
• Salary Package: Basic Salary + AWS + VB
• Duration: Permanent

Key Responsibilities

• Assist the Sales & Business Development Department, focusing on the Building Services business unit to boost sales and enhance company profitability.
• Preparing documents such as quotes, meeting notes, project inventories, and sales reports.
• Identifying sales leads through platforms like LinkedIn, BCI, etc.
• Conduct market research to pinpoint opportunities and trends.
• Coordinating and negotiating to secure the best prices from suppliers for product procurement.
• Ensure timely customer payments and support core business processes as needed.
• Effectively communicate all information gathered or created to your direct supervisor and management.
• Other tasks assigned by the Superior and Management.

APPLY NOW!!!

• Excellent communication skills and the ability to build good interpersonal relationships.
• Ability to work under pressure and meet tight deadlines.
• Organized with the capability to multitask and maintain focus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71680 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities:

• Verification on IT peripherals at customer site.
• Hard disk removal and laptop data erasure.
• Checking and packing of returned equipment before sending back to main office.
• Other adhoc duties assigned by supervisor.

Requirements:

• Able to commit to office hours (Monday to Friday 9am - 6:30pm)
• Working locations are based on deployment schedule. Possible all around Singapore
• Candidates with basic IT hardware knowledge are welcome
• Independent and meticulous
• Travelling allowance will be provided if travel from client site to client site within the day

Welcome candidates who are looking for a long-term Part-Time Job Basis. Esp candidates who are taking Part-Time Diploma/ Degree course at night and are able to commit to standard office hours.

Work Schedule:

This job has the following work schedule:

• 5 days / week
• Weekends Off
• Office hours

Benefits & Perks:

This job has the following benefits:

• Paid overtime

Job Responsibilities:

• Develop Intelligent Collaboration & Intelligent vision product knowledge to provide solution (Meeting & Smart Classroom) and technical support to end customer/ channel partner.
• Conduct Proof-of-Concept and product demonstration.
• Product solution and technical presentation.
• Provides training to end customer/ channel partner.
• Gather customer feedback onproduct issues and recommendation for product improvements.
• Identify customer problems andprovide relevant solution.
• Maintain positive partner andend user relationships.
• Work closely with sales,service, engineering, and technical support resources to ensure proposeddeals include technical solutions that address customer needs.
• May assist in the selection and set up of specialized test equipment.
• Other adhoc tasks as assigned.

Job Requirements:

• Tertiary qualification, B. SC in computer science/engineering/telecommunication/information technology with distinction. Huawei HCIA/HCIP or other IT certification will be an added advantage.
• Basic knowledge of networking, proficiency in using collaboration tools like Microsoft Teams and Zoom.
• Familiarity with H323 or SIP protocol.
• Familiarity with Linux operating system and basic knowledge of Python programming.
• Familiarity with Extron and Crestron devices is a plus.
• Excellent communication and interpersonal skills, with the ability to build relationships.
• Strong market analysis and problem-solving abilities.
• Good teamwork skills, capable of coordinating with multiple departments.
• Self-initiative to take the responsibility of task and learn new products/technologies

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries

YMCA of Singapore

JOB SUMMARY

• You will be part of a team to organise and oversee the end-to-end process of YMCA Club LITE, a social club for youths with special needs, which aim to engage them, help improve their quality of life, provide opportunities, or to prepare them towards independent living.

RESPONSIBILITIES

• Responsible for the planning, designing, coordination of activities / programmes that promotes active participation, meaningful engagement and learning of the members in the club’s activities.
• Work in close collaboration with partners when designing the club’s programmes.
• Create and manage a resource library of programme activities, resource materials / tools, that can be shared and replicated across YMCA.
• Work with like-minded community partners, including caregivers and volunteers to support the running of club’s activities.
• Supervise achievement of club objectives.
• Design and plan activities / programmes to promote learning, participation and meaningful engagement.
• Manage members pre and post surveys.
• Oversee smooth project execution and issues management.
• Work with team to support other special needs initiatives and projects.
• Design marketing collaterals for outreach and recruitment.

JOB REQUIREMENTS

• At least a Diploma holder in Social Work, Psychology or related fields.
• At least three years of working experience.
• Experienced Training officers / teaching aides with an interest in programme / curriculum planning
• A strong team-player with good people skills
• Possesses strong organisation skills, time management and problem-solving skills.
• Experience in working with youth with special needs is a bonus.
• Passionate in serving the community and helping youth with special needs.
• Able to organise programmes and events and take charge of situations.
• Good command of written and spoken English, and able to communicate effectively across any audience.
• Able to work well with others in a deadline-driven team environment and negotiate win-win solutions with stakeholders.
• Take initiative and ownership of projects assigned.
• Calm, resourceful, independent and able to handle pressure, multi-task and work within tight schedules/ deadlines.
• Experience in conducting programmes / teaching is a bonus.
• Experience / knowledge in data collection and analysis is a bonus.

If you are ready to make a meaningful impact on the lives of youth with special needs, have the required experience and skills, and possess a passion for community service, we encourage you to apply for this rewarding position. Join our team and contribute to a more inclusive and supportive community for individuals with special needs.

What we expect:

• Oversee the IT infrastructure and administration of the server, network, and relevant devices.

Ø Administration, Configuration & Maintenance of Network Infrastructure ( Firewall like Fortinet, Load Balancer like Peplink/F5 )

Ø Responsible for installing, configuring, and maintaining VM environment (VMWare, Hyper-V)

Ø Active Directory, DHCP, DNS, Anti-virus server

• Maintain servers and network file back-up/restore procedures (Internal & Cloud environment)
• Provide Local & Wide Area Network, Router, Internet, and system support/troubleshooting at all levels.

What we are looking for:

• Candidate must possess at least a Diploma or Degree in Computer Science/Information Technology or equivalent.
• At least 3 years of working experience in the related field is required for this position.
• Ability to work independently and efficiently, managing timelines and expectations.
• Good team player with strong analytical, communication, and troubleshooting skills.
• CCNA/CCNP certification is an advantage
• Knowledge in the cloud environments (AWS, Azure, Ali-cloud) will be an advantage

What we offer:

• Attractive rewards for long-term service staff
• Energetic and friendly working environment (flexible working hours, quarterly events, staff birthday celebration and etc.)
• Medical insurance

· Minimum of 3-5 years of experience as a Business Analyst, preferably in the semiconductor industry.

· Strong proficiency in SQL and database management.

· Proficiency in Power BI Desktop, Power BI Service, and Power Query.

· Work closely with business stakeholders to understand their business process, workflow, tools and data needs and provide solutions.

· Analyze complex business problems and provide data-driven insights and recommendations.

· Develop and maintain detailed business requirements, functional specifications, and project documentation.

· The current business process mapping and to be state business process mapping

· Utilize process mapping and workflow tools, wireframe, Power BI Desktop, Power BI Service, and Power Query to create and optimize reports and dashboards.

· Optimize reports for performance and user experience, ensuring data accuracy and reliability.

Qualifications:

• Minimum 10 years of experience as an IT Business Analyst working on requirements gathering, solution planning, testing and documentations.
• Relevant degree in computer major or engineering major.
• Knowledge in banking domain, retail and corporate banking concepts, financial risk management, Basel methodologies and IFRS standards.
• Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases
• Good knowledge of all phases of IT software development life cycle
• Capable to work independently and maintain active coordination with both business and IT counterparts
• Strong analytical and problem-solving skills to answer to business needs
• Collaborative team player and is willing to share knowledge
• Excellent verbal and written communication skills in English
• Experienced with working in an agile team, or certified with agile CSM / PSM or PMP

Technical Skills:

• Experience with backlog management tools such as Jira and Azure TFS
• Advanced knowledge and practical usage of SQL, troubleshooting and optimizing stored procedures/functions
• Knowledge in CI/CD platforms such as Github, GitLab or AzureDevOps
• Exposure to API development is strongly desired, including writing test cases for API and execute with testing tools such as Swagger or Postman
• Knowledge and understanding of programming language such as Java, C#, C++ and PowerShell is helpful
• Experienced with Spark, MSBI and Control-M for ETL projects

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.

Job Title: IT Infrastructure Manager

Job Responsibilities:

• Develop and implement IT infrastructure strategies aligned with organizational goals.
• Oversee management of network infrastructure, servers, storage, and cloud systems.
• Ensure system performance, security, and compliance with relevant standards.
• Lead and manage the IT infrastructure team, providing guidance and fostering collaboration.
• Manage vendor relationships, evaluate contracts, and oversee IT budget.
• Monitor and optimize network performance, ensuring high availability.
• Maintain documentation of IT systems, processes, and incident reports.

Requirements:

• Bachelor’s Degree in Computer Science, Engineering, or related field.
• At least 8 years of experience in IT infrastructure and operations.
• Strong knowledge of network administration, server management, and cloud platforms (AWS, Azure).
• Proven leadership skills and experience managing teams.
• Strong communication and problem-solving abilities.
• Certifications in ITIL, MCSE, CCNA, or cloud platforms are preferred.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Gather and analyze requirements, including conducting workshops and meetings with customers.
• Develop user stories, business cases, and mockups.
• Manage stakeholder communications and review/sign off on requirements.
• Analyze business and industry data to identify opportunities.
• Collaborate with the tech team to evaluate and recommend suitable solutions.
• Manage requirements and monitor project progress, logging change requests.
• Support business users in completing UAT.
• Maintain documentation for projects, processes, and operations.
• Influence stakeholders to support business initiatives.

Requirements:

• Experience with at least one full software/product development cycle.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and ability to manage documentation.
• Business Analysis certification (e.g., CBAP) preferred.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

IT RISK MANAGER

Position Overview:

We are seeking a Risk Manager to join our dynamic team. The ideal candidate will have a strong background in finance, blockchain technology, compliance and a passion for the intersection of traditional finance and blockchain. This role will involve [briefly describe key responsibilities, e.g., analysing investment opportunities, managing compliance processes, developing blockchain strategies.

Key Responsibilities:

* Conduct thorough research and analysis of early-stage blockchain companies for potential investment opportunities.

* Collaborate with portfolio companies to provide strategic guidance and support in building decentralized Web 3.0 businesses.

* Monitor and assess regulatory developments in the blockchain and cryptocurrency space to ensure compliance with applicable laws and regulations.

* Develop and implement risk management strategies to mitigate potential risks associated with blockchain investments.

* Prepare detailed reports and presentations for internal stakeholders and potential investors.

* Foster relationships with industry partners, stakeholders, and regulatory bodies to enhance Company’s position in the market

Qualifications:

* Bachelor’s degree in Finance or Business in Top tier college in SG; advanced degree or relevant certifications (e.g., CFA, CAIA) is a plus.

* Proven experience or knowledge in finance, venture capital, or blockchain technology, with a strong understanding of cryptocurrency markets.

* Minimum a year experience or Familiarity with blockchain technology, decentralized finance (DeFi), and Web 3.0 concepts are preferred.

* Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.

* Strong communication and interpersonal skills, with the ability to work collaboratively in a fast-paced environment.

* Detail-oriented with a strong focus on compliance and risk management.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Key Responsibilities:

• Design and implement IT systems aligned with business needs.
• Collaborate with stakeholders to translate business requirements into technicalsolutions.
• Support and troubleshoot existing IT systems.

Must-Have Experience in 3+ of the Following:

• Web Application Development: ASP.Net (C#), HTML, CSS, JavaScript, JQuery, BootStrap
• Database & Reporting: Microsoft SQL Server, Crystal Reports
• Mobile Development: Android & iOS (Flutter)
• API Development: Entity Framework, Linq, XML, JSON, SOAP

Required Skills:

• Strong problem-solving and communication skills.
• Ability to manage technical projects.

Key Responsibilities:

• Responsible for account penetration, prospect qualification, sales process planning, and closing all sales opportunities in the industry and/or sector that you are in
• Build deep and trusted business relationships with the client & also act as trusted client advisors
• Work with the solution / Pre-sales team to define the solution offerings & value propositions to maximise win probability in each and every opportunity.
• Manage and coordinate contract terms and conditions internally and externally
• Develop value prepositions and negotiate successfully to close deals
• Work with business partners for Go-to Market, collaboration and account penetration
• Involve in marketing events for lead generation

Requirements:

• Diploma or Degree in IT or Business
• More than 5+ yrs of sales / presales experience in ICT services or more than 5 yrs of technical sales
• Proven experience in selling Application driven opportunities
• Knowledge of Commercial arrangements
• Familiar in selling Microsoft Solutions (such as Microsoft Dynamic 365 and Microsoft Power platform) is preferred
• Application Implementation experience would be an added advantage
• Good interpersonal and communication skills
• Strong Sales, Negotiation and Presentation skills

Job description

• Ensure the smooth operation and maintenance of the group IT systems.
• Maintain and update existing group systems in accordance with established processes and standards.
• Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.

Main Mission

• Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.
• Provide local support for the office, which consists of approximately 40 people.
• Monitor system performance and troubleshoot issues to ensure continuity of services.
• Implement and maintain security protocols to protect the company's IT infrastructure.
• Collaborate with other departments to understand their IT needs and provide appropriate solutions.
• Document system configurations, processes, and procedures for future reference.

Key Requirements:

• Strong knowledge of Microsoft Windows environments.
• Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.
• Excellent problem-solving skills and the ability to work under pressure.
• Good communication skills to effectively support and train users.
• Ability to work independently and as part of a team.

Optional

• Experience with PowerShell scripting and/or Infrastructure as Code (Terraform)
• Knowledge of network administration and security protocols.
• Familiarity with other operating systems such as Linux.
• Experience with virtualization technologies such as VMware.
• Certification in relevant IT fields (e.g., Microsoft Certified: Windows Server, CompTIA Network+).

Performance Indicator

• System uptime and availability.
• Successful implementation of system updates and upgrades.
• Response time to support requests.
• User satisfaction with IT support services.
• Compliance with security protocols and standards.
• Documentation accuracy and completeness.

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Job Description

· Provisioning and configure devices

· Installation and upgrading of software / patches

· Perform asset management & update asset records

· Setting up/tearing down of computers

· Updating to the latest windows and programs

· Conduct testing all on devices and systems

· Carrying out re-installation (cloning) of desktop images

· May be assigned with other IT related tasks

Job Requirement

o Nitec in any field

o No experience needed

o Team player

o Good communications and inter-personal skills

*Work Location is not fixed*

Get to know our team:

Our Corporate IT Team within GXS Enterprise Technology Services aims to be a technology leader that provides predictive and seamless experiences to all GXS employees.

We are seeking a talented and experienced IT Systems Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, and maintaining our company's IT infrastructure. This role involves working closely with other IT professionals and departments to ensure seamless integration and optimal performance of our systems.

Get to know our Roles

As an IT Systems Engineer, you will play a crucial role in ensuring the stability, security, and efficiency of our endpoint devices and supporting Corp IT systems.

You will be responsible for managing and maintaining our endpoint management systems, including SCCM and patch management.

Additionally, you will work with identity provider solution such as JumpCloud and productivity solution such as Google Workspace to ensure seamless user access and device management.

Your scripting knowledge in PowerShell and Bash will be essential in automating tasks and troubleshooting issues. Familiarity with VDI solutions such as Azure Virtual Desktop or Amazon Workspaces will enable you to support our virtual desktop infrastructure.

Furthermore, you will contribute to our DevOps practices, utilizing GitLab CI/CD for continuous integration and deployment, and implementing Infrastructure as Code using tools like Terraform.

Day-to-Day Activities:

• Endpoint Management: Manage endpoints via Software as a Service (SaaS) solutions, such as Jamf, Cisco, JumpCloud, and Automox. Ensure efficient deployment, configuration, and management of endpoint devices.
• Endpoint Deployment and Support: Responsible for endpoint deployment, including software evaluation, testing, deployment, and post-deployment support. Ensure smooth rollout and functionality of new software and hardware.
• Patch and Lifecycle Management: Oversee OS patch management and application lifecycle management. Ensure systems are up-to-date with the latest security patches and software updates, minimizing vulnerabilities.
• Technical Collaboration: Collaborate closely with team members to enhance technical capabilities and service delivery. Foster a culture of knowledge sharing and continuous improvement.
• System Stability and Security: Ensure the stability, security, and scalability of IT systems. Implement best practices to safeguard sensitive banking data and maintain regulatory compliance.
• Performance Monitoring and Issue Resolution: Continuously monitor system performance and proactively address potential issues. Implement preventative measures to minimize downtime and enhance the overall user experience.
• System Optimization: Work collaboratively with software developers and other IT staff to design, optimize, and integrate systems. Ensure seamless interoperability and efficient workflows.
• Documentation: Develop and maintain comprehensive documentation for system configurations, procedures, and processes. Ensure documentation is up-to-date and accessible to relevant stakeholders.
• Backup and Disaster Recovery: Implement and manage robust backup and disaster recovery strategies to protect digital assets. Ensure quick recovery and data integrity in the event of a failure or disaster.
• Technology and Trend Awareness: Stay abreast of emerging digital technologies and industry trends. Leverage new advancements to drive continuous improvement and innovation within the IT infrastructure.
• Technical Support and Mentorship: Provide advanced technical support and mentorship to end-users and IT colleagues. Foster a collaborative environment and promote skill development within the team.
• Security and Compliance: Ensure compliance with digital security policies, procedures, and regulatory requirements. Implement necessary controls and conduct regular audits to maintain a secure environment.

Skills & Qualifications:

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Professional Experience: Minimum of 3-5 years of hands-on experience in IT systems engineering or a similar role.
• Cloud Expertise: Demonstrated expertise in cloud platforms, particularly AWS, Azure, or Google Cloud, with a proven track record of managing and deploying cloud-based solutions.
• Windows Deployment: Proficient in Windows image deployment and creation using tools such as Windows Deployment Services (WDS) and/or Assessment and Deployment Kit (ADK).
• MDM Solutions: Extensive experience with Mobile Device Management (MDM) providers like Jamf, Workspace One, Intune, JumpCloud, and Google MDM, ensuring secure and efficient device management.
• OS Management: Advanced knowledge in managing and deploying macOS, iOS, Windows, Android, and Chrome OS environments.
• Scripting and Automation: Strong scripting and automation skills using languages such as Bash, Shell, PowerShell, Python, and Workato to streamline processes and improve efficiency.
• Problem-Solving: Exceptional problem-solving and analytical skills, with the ability to diagnose and resolve complex systems-related issues swiftly.
• Incident Management: Familiarity with change management, incident management, and problem management processes to ensure smooth operations and minimal disruptions.
• Virtual Desktop Infrastructure (VDI): Support and enhance the virtual desktop infrastructure (e.g. Azure Virtual Desktop or Amazon Workspaces).
• Networking: Basic understanding of networking concepts and technologies (e.g., TCP/IP, DNS, DHCP, VLANs), with the ability to diagnose network access issues.
• Adaptability: Strong ability to quickly adapt to new technologies and evolving industry trends.
• Communication: Excellent communication and interpersonal skills, with a collaborative mindset and the ability to work effectively with cross-functional teams.
• Endpoint devices Hardening: Proven experience in hardening endpoints and assets, including secure configuration, vulnerability management, and compliance with financial regulations such as MAS TRMG and best practices such as CIS benchmarks.

Nice to Have:

• Certifications: Relevant certifications such as Microsoft Certified, Azure or AWS Administrator Associate, or other industry-specific certifications, demonstrating a commitment to professional development.
• Infrastructure as Code (IaC): Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation, enabling automated infrastructure management and deployment.
• DevOps Practices: Familiarity with DevOps practices, utilising CI/CD pipelines and tools (e.g., GitLab CI/CD), ensuring streamlined and automated integration and deployment processes.
• IT Security: Understanding of IT security best practices, including identity and access management, encryption, and threat detection, to safeguard digital assets and maintain compliance.

1 to 2 years understanding and operation of Information Security relevant system.

Experience in Financial service would be preferred.

Experience in interpersonal and analytical skills attributes

Good written and visual presentation skills (Excel, Word, PowerPoint)

Good and thorough communication with

Ability to work effectively in a team environment, and takes initiatives to collaborate and

challenge status quo, and adaptable to embrace new changes

To perform business applications to maintain functional and operational availability for the business. This includes problem analysis and resolution, ensuring maximum uptime of business applications, handover of systems from development, and working proactively to improve the operational efficiency and reliability of the platform. This role is hands-on as well as requiring day-to-day operations of the application support and working closely with business users.

Job Description:

Problem Resolution

• Reactive problem investigation, diagnosis & resolution
• Participate in post-mortem activities for any breaks in system availability
• Carry out root cause and trend analysis of problems and identify, and implement solutions to prevent repeat reoccurrence

Change Management

• Participate in change review meetings to review application development and infrastructure changes that impact applications

Application Management Standards

• Define and implement best practice operational standards (e.g. standardized monitoring, logging, escalation, scheduling).

Application Availability

• Work with the Infrastructure team to proactively improve application serviceability, reliability, and scalability

Product Evaluation & Implementation

• Work with the Infrastructure team to identify and implement new products that will increase operational robustness and efficiency

Product Evaluation & Implementation

• Review and amend technical documentation such as support and disaster recovery procedures to ensure that they are kept up to date

Performance Monitoring & Enhancement

• Work with the Infrastructure team to ensure that all relevant metrics for server performance and capacity are available
• Use metrics to maintain and enhance system performance

Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma.
• At least 3 years of Application Support experience
• Ability to pick up new information quickly and to work independently
• A consistent attitude and respect for high-quality standards and maintains this despite competing pressures
• Excellent verbal and communication skills and ability to translate complex technical issues into plain English, easily digestible for customers and stakeholders
• A strong relationship builder who develops and maintains relationships to help attain targets. Able to share information across teams, business lines, and geographies
• Strong problem-solving background with a focus on ownership of issues and a commitment to resolving them
• Comfortable working in a fast-paced, customer-focused organization, undergoing changes. Flexible and able to adapt to new situations as the business demands
• Influential and able to persuade peers and stakeholders (at various levels) and thereby, overcome uncertainty to change and sustain support
• Innovative and able to create new ways of working, which are effective and easily accepted
• Occasional travel and on-call availability at all times
• Good analytical skills and ability to investigate the source of a problem across several different systems if required
• Track record of effecting application management changes within a global, high-availability environment
• Required Skill(s): Business Central, Navision, SQL

The National Kidney Foundation (NKF) is dedicated to promoting kidney health and providing quality, highly subsidised dialysis treatment and holistic care to patients. NKF strives to be an advocate and integrator for the community, by the community. While supporting kidney failure patients with quality dialysis treatment and integrated care, NKF’s greater mission lies in preventing or delaying kidney failure through kidney health education, with deeper integration into the community and strategic collaborative partnerships.

As NKF moves towards its Future Forward 2030 vision, the Foundation remains committed to pioneering advancements in kidney health and patient care. Key goals include tackling the growing prevalence of kidney failure, enhancing patient support and care, and leveraging innovative technologies to improve quality and efficacy of treatment, enabling patients to thrive on dialysis. With a steadfast focus on these initiatives, NKF aims to be at the forefront of kidney health in Singapore.

We are seeking a dynamic and experienced Senior IT Specialist to join the IT team. Reporting to the Senior Manager, you will assist continual research on current and emerging technologies, cross referencing to NKF’s IT architecture landscape and propose improvements where needed. Your responsibilities are as follows:

1. Technical Architecture

• Oversee NKF’s IT systems, ensuring a robust architecture roadmap is planned and implemented effectively.

2. System Enhancement and Development

• Work closely with business users to identify and analyse requirements for new system features.
• Design and implement system improvements using Microsoft .NET technologies, PowerApps, and MS Dynamics CRM.
• Coordinate with vendors on technical aspects to ensure successful delivery and compliance with project goals.

3. Technical Support and Stakeholder Engagement

• Provide expert guidance to application teams across various systems, including Medical, Clinical, Finance, and Donation platforms.
• Communicate any technical solution issues to stakeholders and recommend corrective actions.
• Advise stakeholders on the potential business impacts of technical decisions.

4. Strategic IT Planning and Trends

• Support the IT Manager in developing a sustainable workforce strategy to address increasing IT demands with limited resources.
• Keep stakeholders informed about emerging technological trends and their potential benefits to NKF.

5. Team Supervision and Development

• Supervise the IT Development team, fostering skill development and operational excellence.
• Provide mentorship and guidance to ensure alignment with organizational objectives and project goals.

Qualifications

• Bachelor’s degree in Computer Studies or related field

Experience

• Minimum 10 years of strong technical experience in Microsoft technologies
• Proven experience in various system design and architecture
• Experience in Microsoft .NET (Web App), PowerApps, MS Dynamics CRM (2015 version or others) will be advantageous
• Experience in Healthcare or Finance domain / industry will be advantageous
• Experience in integration projects with external agencies will be advantageous

Key Competencies

• Analytical & Problem-solving: Strong ability to evaluate complex technical challenges and devise effective solutions. Skilled in identifying risks and implementing timely mitigations to ensure seamless project execution.
• Communication & Relationship Building:Excellent interpersonal and communication skills with the ability to work collaboratively with both technical teams and business stakeholders. Ability to convey technical concepts in clear, non-technical language to diverse audiences.
• Strong attention to detail: Meticulous in ensuring accurate documentation and adherence to project requirements. Consistently performs thorough quality control checks to maintain system reliability and user satisfaction.
• Process improvement & Innovation: Proactively identifies opportunities for process enhancement and leverages innovative technologies to optimize system performance.

Personal Attributes

• User centric and Results-driven mindset.
• Proactive, adaptable, and able to thrive in a rapidly changing environment.
• High integrity and ethical standards, with a commitment to corporate social responsibility.

Job Description

• Provide technical support by assisting customers with troubleshooting and resolving technical issues.
• Maintain accurate and detailed records of troubleshooting steps and problem resolution in the ticketing system to ensure seamless follow-up.
• Efficiently log, prioritize, and manage all user queries, incidents, and requests in the ticketing system, ensuring timely and effective resolutions.
• Identify and escalate complex or unresolved technical issues promptly, ensuring continuous progress and swift solutions.
• Deliver outstanding customer service to ensure complete user satisfaction and build strong, positive relationships with all end-users.

Job Requirements

• Diploma or Degree in IT or a related field.
• Friendly and approachable attitude with excellent interpersonal skills, capable of working effectively with both technical and non-technical staff.
• Strong command of English, both written and verbal, with the ability to clearly communicate technical information to end-users.
• Prior experience in IT helpdesk is an advantage.
• Committed, proactive, and dynamic attitude toward work, with a focus on achieving goals and continuously improving service quality.
• Work Schedule: 5.5 Days per Week (alternate Saturday)

ABOUT PROTIVITI SINGAPORE

The Protiviti Career provides opportunity to learn, inspire and advance within a collaborative and diverse company culture. We hire curious people for whom learning is an everyday activity. We fuel your curiosity with challenging work, talented colleagues and creative learning resources. At every level, we champion leaders who influence and achieve results. We encourage you to “bring your whole self to work” – all of your motivations, passions, priorities and commitments – as these things bring us closer to exceptional.

That's Living Protiviti.

KEY RESPONSIBILITIES

The Experienced Senior Consultant has primary responsibility for executing IT audit project work plans and will have some client-facing engagement responsibilities while serving as both role model and trainer. He/She demonstrates the attributes of excellent client service and assists team members in developing technical and professional competency.

The Experienced Senior Consultant learns to identify areas of IT risk and opportunities to improve IT business processes. You will be part of a dynamic team that helps companies create a competitive advantage through proper management of technology risks in the areas of applications, infrastructure, as well as IT governance and related processes.

REQUIRED KNOWLEDGE & SKILLS

· Experience and knowledge in any of the following areas will be an advantage: IT effectiveness controls in financial services industry, Oracle, Security Assessments, Business Continuity Management, ISO27001, identify Management, banking IT systems.

· Effective organizational, leadership, influencing and client management skills.

· Strong interpersonal, communication, analytical and excellent report writing skills. An excellent command of English is required for effective rendering of professional services to our clients.

· Highly analytical, creative in thinking and tenacious with a “take charge” attitude.

· Able to work independently as well as in teams of varying sizes.

EDUCATIONAL & PROFESSIONAL CREDENTIALS

· Bachelor degree in information systems, computer science, accountancy or other related field, with relevant professional qualifications (e.g. CISA, CISSP, PCI DSS etc).

· Minimum 3 years’ experience as an IT Auditor; IT general and applications controls, security configuration and reviews and Virsa is mandatory.

ABILITY TO TRAVEL

• The position may require some local and/or out-of-town travel to client work sites, in line with current restrictions, and as agreed with the Engagement Manager.

Are you ready to take the next step in your IT career?

If you have been excelling in 1st Level IT support and are eager to advance as a Level 2 IT Engineer?

we might have the perfect opportunity for you!

In this role, you will gain hands-on experience and comprehensive training designed to prepare you for the responsibilities of a Level 2 engineer. Say goodbye to repetitive tasks like user enrolments and device setups—here, you will delve into infrastructure configuration, compliance management, policy deployment across user devices, and the creation of Standard Operating Procedures (SOPs).

This position serves as a critical stepping-stone, bridging your journey from Level 1 support to becoming a skilled Level 2 engineer.

Key Responsibilities:

• Collaborate with helpdesk to resolve escalated issues and ensure prompt resolution.
• Carry out test of software application before Install, configure, and maintaining of end-user devices.
• Manage and update IT documentation, including FAQs and troubleshooting guides.
• Monitor and address vulnerabilities and compliance issues on end-user devices with other infrastructure teams.
• Provide excellent customer service by effectively communicating technical solutions to non-technical users.

Required Qualifications:

• Minimum have some experience in IT support, specifically with end-user computing devices.
• Knowledge of Windows, macOS, and mobile operating systems (iOS/Android).
• Experience with Active Directory, Office 365 and remote troubleshooting tools.
• Familiarity with endpoint security solutions and system management tools (e.g., SCCM, Intune).
• Strong problem-solving skills and ability to work independently under minimal supervision.
• Excellent communication and interpersonal skills with a customer-focused mindset.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter outlining their qualifications and experience.

Or they can whatsapp their CV to 90882520.

Join us in delivering exceptional IT support and driving technological excellence!

The ideal candidate should be experienced in bid management and a proven track record of success in delivering winning bids.

Core Responsibilities:

• Manage the end-to-end bid process.
• Manage bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Risk tracking and management throughout the bid process.
• Contribute to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget and monitor and report on overall performance against KPIs.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements:

• Bachelor Degree with at least 5 years of experience in managing end-to-end bid process.
• Excellent communications skills to manage stakeholders and clients.
• Experience in handling IT project tenders as part of Proposal/Presales/Sales team is a plus.
• Experience in risk management and project management is a plus.
• Ability to work independently and meticulous.