Industry: Technology Integrator Industry

Location: East area

Schedule: 5-day work week

Skills: IT Support Services, IT Generalist

Our client is one of the leaders in Communications and Technology with presence in Cyber Security, Infrastructure, Network and Systems Security catering to various Industry sectors across the region.

Job Description:

• Configure physical network devices during capacity buildouts
• Set up automated monitoring of physical network devices
• Set up automated alerting based on monitoring for physical network devices
• Write automation scripts to safely update the configuration of physical network devices
• Cut tickets to Data Centre operations for a variety of tasks: check cable, replace a line card, replace a faulty device, decommission a device, etc
• Update the firmware (operating system) of physical network devices
• Maintain the logical access security for physical network devices
• Responds to live site incidents involving physical network devices
• Provide evidence to auditors on the logical security of physical network devices

Skill sets:

• Preferably 3 years or more of Networking Engineering experience
• Experience troubleshooting across a variety of networking platforms including
• Experience in creating user's account and mailboxes on AD and Exchange.
• Good knowledge on antivirus management e.g. Windows Defender, Symantec, McAfee.
• Good knowledge on repair PCs and notebooks such as O/S and Office Application troubleshooting.
• Good knowledge in diagnostic of hardware issues on PCs and notebooks.
• Highly effective written and oral communication skills.

We will consider all candidates but will prioritize those who have closer requirements to client needs.

Thank you!!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

Job Summary: We are looking for motivated individuals with a sense of business acumen and are passionate about enriching youths through supporting on marketing innovative training programmes.

Job Responsibilities:

• Support to promote and market training programmes to MOE government schools
• Provide support to Sales Education Consultant
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Establish and enhance rapport with new and existing clientele

Job Requirements:

• Open to short term contract work
• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

• Administer and configure infrastructure systems and applications, including Active Directory Services, data centers, video conferencing, audio systems, telephony, server storage, backups, and more.
• Manage and maintain network devices such as firewalls, routers, VPNs, internet proxies, wireless networks, desktops, mobile devices, and other remote devices.
• Ensure systems are automatically backed up, execute recovery and disaster recovery plans, apply patches successfully, and closely monitor system resource usage.
• Collaborate with external vendors to ensure compliance with Service Level Agreements (SLAs).
• Draft and update technical documentation, including administration guides and user manuals.
• Provide technical support to users across local and overseas branches over LAN and WAN, ensuring security is not compromised.
• Research and source products, solutions, and vendors for project requirements.
• Deliver L1/L2 support and participate as a team leader or member in various projects.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Responsibilities:

• Configure and manage infrastructure systems (e.g., Active Directory, Data Centre, telephony, backup, etc.) and network devices (e.g., Firewall, routers, VPN, wireless, etc.)
• Ensure automatic backups, recovery plans, and patches are in place while monitoring system usage
• Work with vendors to meet Service Level Agreements (SLA)
• Update technical documentation such as user and admin guides
• Provide technical support to local and overseas branches over LAN/WAN securely
• Source products, solutions, and vendors for projects
• Provide L1/L2 support and participate in projects as a team lead or member

Requirements

• Diploma or Degree in Computer Science, Information Technology, or Certification in CCNA
• At least one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cosco, and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is a plus
• Experience with Veeam, VMware, and UNIX/Linux is an advantage
• Experience in API/Web Programming and Database Administration is a plus
• Proficiency in English and Mandarin for liaising with overseas counterparts

Interested candidates who wish to apply for this position, please send in your resume to [email protected]

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Responsibilities:

• Promote Company Products on TikTok:Responsible for promoting the company's application product on the US TikTok platform.
  Select quality cooperative influencers/KOLs to achieve promotional cooperation.
  
• Content Production:Assist in the content production process.
  Collaborate and liaise with influencers/KOLs, writing scripts, creating attention-grabbing content, and scheduling content publishing on TikTok platforms.
  
• Trend Analysis and Recommendations:Keep abreast of emerging trends and make appropriate recommendations for effective promotion and product placement.
  Collaborate with influencers/KOLs to develop ad creatives required for product placement.
  
• Data Analysis and Reporting:Use a data-driven mindset to measure, analyze, and report the traffic performance of TikTok ads.
  Analyze metrics cyclically to determine the output and value of TikTok content. Use data as a critical planning tool to refine strategy and tactics.
  
• Influencer/KOL Relationship Management:Attract, engage, manage, and maintain positive relationships with influencers/KOLs.
  
• Discord Community Management and Development:Manage and develop Discord community engagement.
  Implement strategic initiatives to boost weekly retention on Discord.
  Facilitate and engage in community discussions in Discord channels and group chats, resulting in increased activity levels and improved user satisfaction and retention.
  

Qualifications:

• Proven experience in social media marketing, particularly on TikTok and Discord.
• Strong understanding of influencer/KOL marketing and content production.
• Excellent communication and collaboration skills.
• Proficient in analyzing data and metrics to drive strategy.
• Ability to stay updated with emerging trends in social media and community engagement.
• Experience in managing and growing online communities, specifically on Discord.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a dynamic and innovative team.
• Flexible working environment with opportunities for growth and development.

Responsibilities

• Oversee day-to-day operation to ensure smooth operational effectiveness
• Handling vehicles for inspection and other services (when requried)
• Assist in handling customer’s enquiries (when required)
• Data entry for work related matters
• Provide good Customer Service
• Ad-hoc duties as assigned

Requirements

• Possess Valid Class 3 License
• Possess Vocational License will be an added advantage
• Proficiency in Microsoft Word, PowerPoint and Excel
• Communication, Customer Service and Problem Solving Skills
• ‘O’ Level, Diploma, Advanced/Higher/Graduate Diploma
• Able to work independently
• A good team player who is proactive and meticulous
• Has good communication and interpersonal skills
• Keen to learn with positive work attitude
• Entry level candidates are welcome to apply
• 5.5 days work

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain excellent relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Excellent knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – 4500

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job Summary

The Water Treatment Marketing Support Executive will play a crucial role in developing and executing marketing strategies that promote our water treatment products and services. This position requires a blend of technical knowledge in water treatment processes and strong marketing acumen to effectively communicate our value proposition to clients and stakeholders.

Key Responsibilities

1. Develop and implement comprehensive marketing strategies to support the promotion of our water treatment solutions.
2. Collaborate with the sales team to create targeted marketing materials, including brochures, presentations, and case studies.
3. Conduct market research to identify trends, customer needs, and competitive landscape within the water treatment industry.
4. Organize and participate in industry events, trade shows, and webinars to showcase our products and services.
5. Manage digital marketing campaigns, including social media, email marketing, and website content updates.
6. Provide technical support to the sales team by articulating product features, benefits, and applications effectively.
7. Foster relationships with key customers and industry partners to enhance brand visibility and reputation.
8. Monitor and analyze marketing performance metrics to optimize strategies for maximum impact.

Qualifications

1. Bachelor’s degree in environmental science, Chemical Engineering, Marketing, or a related field.
2. Minimum of 1 years of experience in marketing support or product management within the water treatment or environmental sector.
3. Strong understanding of water treatment technologies and processes is highly desirable.
4. Excellent communication skills, both written and verbal, with the ability to convey complex technical information clearly.
5. Proficiency in digital marketing tools and platforms (e.g., Google Analytics, social media management).
6. Strong analytical skills with a data-driven approach to decision-making.
7. Ability to work collaboratively in a team environment while also being self-motivated.
8. Technical Skills:

• Strong understanding of membrane filtration technologies (Nano Filtration, Reverse Osmosis).
• Familiarity with water quality parameters and analytical methods.
• Experience in market analysis and product positioning.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. Proactive approach to identifying opportunities for improvement in products and processes.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. Flexibility to work in a dynamic environment with changing priorities.
3. Salary (commensurate with experience): S$4200 – S$ 6800.
4. A part-time position is also available for application.

Application Process

1. Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications.
2. Interested applicants, kindly forward above required document and indicating earliest availability / notice period required, current and expected salary via email to: [email protected]

We regret that only shortlisted candidates will be notified.

Working Location: Defu Industrial City

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Want to kick start in the healthcare industry !

We are expanding and you may be the one to be part of our operations!

Operations and Administrative Support

• Provides daily administrative support to the Marketing & Ops department
• Ensure proper documentation storage in both hard and digital copies.
• Assist in generating of report to the management for daily review
• Prepares meeting agendas and taking minutes of meeting.
• Assist and support the company in annual / regular audits by all government related agencies and company auditors.
• Ensure privacy are comply when handling of sensitive and confidential information.
• Assist in booking of event, venue, travel arrangement and setting up of venue for the company marketing activities and both internal and external event etc.

Resource Management

• Monitor and ensure proper allocation and utilization of office and clinical resources
• Ensure replenishment of medical supplies are done on the regular basis to equip operation with sufficient supplies.
• Conduct regular check and ensure all equipments and facilities are in good condition for office and clinical operations.
• Keep track on the maintenance records of equipment and liaise with vendor for regular servicing and calibration
• Assist in manging the IT asset inventory list and record.

Sales & Marketing Support

• Assist in daily tracking on responds to customers and their enquiries via various social media and google platforms
• Keeping track on the movenment of clinical appointments and patient turn-up rate for Management report
• Assist and participate in internal and external Marketing and Communication activities

Other

• Flexible to work in the weekend as and when required, e.g. events, facility maintenance, operations.
• Assist in any other ad-hoc duties as assigned by your superior

Requirements

• Minimum 2 years' related experiences in clinical operations or marketing administration.
• Possess good interpersonal skills and able to establish communication with all levels
• Proactive, Resourceful and keen to learn to enhance personal skills and knowlegdes.
• Must be competent in Microsoft Office and IT setting and setup
• Independent and able to work with minimum supervision.

Job Highlights & Staff Benefits

· Subsidiary of a Company listed on SGX-ST with a stable revenue stream and growth potential

· Annual performance bonus

· Annual increment

· Team bonding activities and birthday vouchers

· Leave, Medical and Dental benefits

· Education sponsorship and fully paid external training

As a key member of the IT Team, the candidate will play a pivotal role in maintaining and optimizing infrastructure systems across multiple locations, locally and overseas.

Responsibilities:

· Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.

· Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.

· Liaise with external vendors to ensure Service Level Agreements (SLA) are met.

· Draft and update technical documentation such as administration & user guides.

· Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.

· Source for products/solutions and vendors/suppliers for required projects.

· Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

· Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA

· Minimum of one year of relevant experience

· Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support

· Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services

· Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall

· Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller

· Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred

· Experience with Veeam, VMware, and UNIX/Linux is an added advantage

· Experience in API/Web Programming and Database Administration is an added advantage

· Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

Other information:

· Replacement position

· Office location: No 2 Pandan Road S(609254)

· Working hours: 8.30am to 6.00pm (Mon – Fri)

· Company transport is provided from Clementi MRT (one way)

· Basic salary: up to $4700/mth depending on years of experience

· Mobile reimbursement of up to $50/mth

· 3 months’ probation

· No AWS, performance bonus based on company’s profitability and individual merit. Based on past years, is min 1 month

· AL is 15 days, if >5yrs of service is 17 days and if >10yrs is 19 days

· Dental is $250/yr

· Full claim for medical fee based on the Company’s appointed GP (Exclude pre-existing and chronic illnesses)

· Medical leave follows the Employment Act

If you are what we are looking for & keen to apply, kindly send your resume (in MS word format) to [email protected] | 64941530

All Curriculum Vitaes will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be notified.

Saru Mehrotra

EA License No. 93C4403

EA Regn. No. R22108558

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

The Sales Executive identifies and qualifies prospective clients, seek opportunities for new sales through client and market research. He/She keeps clients informed of new products/service offerings and assists with translating client and channel partner needs into actionable insights. He/She is responsible for the development of channel sales product promotions and co-marketing activities, responds to technical and procedural questions, coordinates the formulation of price quotations, submission of sales contract for orders and maintenance of customer records. He/She supports the training and guides channel sales partners about product and/or service offerings and features based on mutual performance objectives.

He/She works in a fast-paced and dynamic environment, and travels to clients' premises for meetings as and when required. He is familiar with client relationship management and sales tools. He/She is knowledgeable of the organisation's products and services, as well as trends, developments and challenges of the industry domain.

The Sales Executive is self-motivated and mindful of placing the client's interests at the forefront of his/her priorities. He/She is able to confidently explain how the product can add value to the customer and is proactive in identifying and addressing client needs. He/She is a team player who is able to take rejection as a personal challenge to succeed when given the next opportunity.

What will you do?

• Identify prospective clients and channel partners through calls, on-site visits, emails and networking or industry events
• Conduct client and channel partner research to uncover insights on potential business needs
• Conduct market research and profiling, competitive landscape analysis and client profiling
• Assist with identifying new business opportunities with existing clients based on research
• Assist with identifying new sales opportunities with new and existing clients based on research
• Source for new sales opportunities through inbound lead follow-up, conduct of cold calls, and relevant outreach activities
• Conduct analysis of benefits and value of the organisation’s products and services against possible needs of potential clients to qualify prospect
• Respond to phone and email queries on product and service offerings
• Maintain client database and documentation
• Assist in compiling market information for feasibility studies
• Assist with the preparation of client presentation materials and conduct of product demonstration
• Perform follow-up action to close sales, and monitor payment fulfilment activities
• Develop relationships with existing and potential clients and channel partners through regular engagements
• Translate client and channel partner needs into actionable insights to inform engagement plans and activities
• Communicate updates and launch of new of product/service features and benefits to clients and channel partners
• Coordinate resolution of inquiries and problems from clients and channel partners
• Support the development of channel sales product promotions and co-marketing activities for lead generation
• Resolve channel sales issues and routine product and/or service-related problems with channel partners
• Provide logistical sales support required to close orders
• Assist with assessing, clarifying, and validating channel partner needs

The ideal candidate should possess:

• Degree in Engineering, Computer Science or a related discipline
• 2 years experience in IT or ICT Consulting industry or experience focusing on sales/account management in the private sectors preferred
• Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
• Driven and self-motivated personality
• Experience in measured productivity-driven operations or teams
• Good communication and written skills
• Understand and ability to apply social style techniques to manage stakeholders
• Client-focused with strong organisational and project management skills

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Perks of working at MCI Career Services

• Accessibility: 5 to 10 mins walk from Jurong East MRT
• Engagement & Celebrations: Birthday Celebration, Team Bonding, Dinner & Dance (D&D), Corporate Social Responsibility (CSR), Festive Celebrations etc.
• Leaves: Annual, Medical, Birthday, Festive Leaves etc
• Work Flexibility: Flexi Work schedule, 5 Days Work Week
• Recognition & Awards: Promotions, Top Sales, Appreciation Award , Monthly Commission etc
• Wellness: Comfortable massage chairs and therapeutic mini S.E.A aquarium for you to unwind and relax

Job Description & Requirements

1. Administrative & Operational support:

• Draft & prepare Letter of Appointment for Temp & Contract/ BPO staff
• Liaise with candidates to finalise LOA signingCollect relevant documents from candidates and upload documents to SharePoint payroll folders
• Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

2. Job Portal Management:

• Post job advertisements on MCI Job Portal
• Respond to candidate’s queries promptly
• Monitor effectiveness of job portal in attracting candidates and escalate significant trends or issues to the Team Lead

3. Candidate Database Management

• Update & validate internal candidate database from other job portals e.g Jobstreet, FastJobs & MCF

4. Payroll Calculation

• Collect and validate attendance records, timesheets, and other payroll inputs.
• Calculate wages for temporary and part-time staff.
• Coordinate with Finance for payroll processing and address basic payroll queries.

5. Other ad hoc duties as assigned

Requirements

• Possess at least a diploma or degree, preferably in business-related fields
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Strong organizational, communication skills, attention to detail and willing to learn
• A good team player, able to work independently and meet deadlines in a fast-paced environment

If you have what it takes to perform the responsibilities of a Business Support Executive and interested to learn more about us, kindly click to APPLY NOW or email us at [email protected]. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Ong Jun Kiat

Registration Number: R23117387

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Working hours: Mon to Fri, 9am to 6pm

This position only required to start from Mid-Sept onwards

Job Responsibilities:

1. Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as overseas productions and logistics, to ensure timely order fulfilment.

2. Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.

3. Support filling sales related reports & date base and customer analytics.

4. Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide basic information about products, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant sales staff and departments.

5. Occasionally join sales staff for meeting with prospective customers.

6. Provide administrative support to the sales team, including scheduling meetings, customizing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.

7. Organize timely follow up with customers on previously quoted projects and their status and report back to sales staff and/ or management.

8. Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.

9. Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.

Required Skills:

1. Excellent organizational and time management skills.

2. Strong attention to detail and accuracy.

3. Effective communication and interpersonal skills.

4. Proficiency in MS Office Suite, particularly Excel and PowerPoint.

5. Ability to work independently and collaboratively in a team.

6. Strong problem-solving and decision-making abilities.

7. Ability to prioritize tasks and work under pressure.

Required Qualifications:

1. Diploma or equivalent; a degree in business administration, sales or logistics or a related field is preferred.

2. Prior experience in a sales support or administrative role will be an added advantage.

3. Excellent written and verbal communication skills.

4. Strong numerical and analytical skills.

5. Ability to adapt to changing priorities and work in a fast-paced environment.

6. Professional and friendly demeanour.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Key Responsibilities:

1. Administrative Support:

• Handle daily administrative tasks, including managing calendars, scheduling meetings, and coordinating appointments.
• Organize and maintain files, records, and documents (both digital and physical).
• Assist in preparing reports, presentations, and meeting agendas.
• Provide support in document preparation for internal and external communications.

2. Operational Support:

• Assist with monitoring and maintaining the organization's operational processes to ensure efficiency.
• Support in data entry, updating systems, and ensuring accurate record-keeping.
• Help track business operations performance and assist with project timelines.
• Coordinate and support logistical arrangements for business events, conferences, or travel.

3. Communication & Coordination:

• Act as a point of contact between departments, ensuring effective communication.
• Prepare and distribute internal communications, such as memos, newsletters, or updates.
• Communicate with vendors, clients, and other external parties as needed.
• Assist with resolving issues or queries from staff or clients in a timely manner.
  

4. Project Management Assistance:

• Assist with managing business projects by tracking progress and deadlines.
• Ensure project documentation is organized and accessible.
• Coordinate resources and logistics for project execution.
• Support project teams in conducting research and preparing reports.
• Support with customer relationship management (CRM) tools and processes.
  

Additional Information:

• Good interpersonal and communication skills
• Ability to work independently as well as a good team player
• Ability to multi-task in a fast-past environment

Interested applicants, please submit your resume by clicking APPLY NOW

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Job Title: Senior Consultant, IT PMO Support (JP Speaking)

About Us:
From business process re-engineering to global business expansion for Japanese corporations, Abeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.


Responsibilities:

• Provide PMO support for the core banking system project for our financial services client.
• Formulate and execute communication-related rules and mechanisms to ensure effective collaboration between the Japan headquarters and the Singapore branch.
• Define and implement reporting standards and methods for tracking project progress and deliverables.
• Create and manage task management frameworks, including the master schedule and Work Breakdown Structure (WBS).
• Oversee issue, risk, and To-Do management to ensure timely resolution and follow-up.

Requirements:

• Min. Bachelor’s Degree in IT or any relevant field.
• Min. of 8 years of relevant working experience in IT PMO support.
• Experience working in the IT department at a Japanese bank.
• Proven experience as a communication hub between Japan headquarters and non-Japan branches (e.g., Singapore or other regions).
• Possess strong business communication skills in both English and Japanese languages (to liaise with Japanese speaking stakeholders and clients).
• Team-oriented with the ability to handle conflicts and negotiation scenarios.

Why Join Us
At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Title: After Sales Support Executive

Location: Singapore

Employment Type: Full-Time

Department: After Sales Department

Reports To: Head of After Sales

Salary Range: $3,500 to $4,000 Monthly

Job Highlights:

• Be part of a global leading wellness brand, Technogym, that powers Olympic athletes and is trusted by luxury gyms, health clubs, and elite sports teams worldwide.
• Be part of a high performing team that challenges individual growth while continuously innovating in the fitness and wellness industry.
• Access Technogym world-class fitness equipment for personal training as part of our staff benefits.

About the Company
SE Active is the exclusive partner for Technogym in Singapore & Malaysia, managing everything from equipment sales to after-sales services and warranty protection. SE Active aims to be the market leader in offering total wellness solutions in both countries, with a customer-first approach to meet fitness and wellness needs. The company's focus is on growing the brand's presence and anchoring market dominance while providing the Technogym experience by embodying its core values.

About Technogym

For more than 40 years, we at Technogym have been helping people live healthier and happier lives. If 50 million people in the world train on our equipment every day, it’s not just a matter of chance. We are the global experts of wellness, be it for fitness, health, or sports. Reaching over 100 countries in the world, Technogym has brought wellness through movement to thousands of locations around the world. Technogym produces top-notch fitness equipment found in luxury property gyms and has been the Official Supplier of the Olympic Games for nine consecutive editions, from Sydney 2000 to Paris 2024, supporting Olympic athletes in their quest for excellence.

Job Overview:

We are looking for an After Sales Support Executive to fill a critical role in ensuring customer satisfaction and operational efficiency by managing technical schedules of our field engineers, spare parts, and customer support processes. This position requires a proactive individual who can handle a variety of responsibilities, from coordinating field engineers and maintaining service contracts to resolving customer issues and managing logistics. The ideal candidate is highly organized, customer-focused, and possesses strong negotiation and relationship-building skills. If you're passionate about technology, fitness, and providing outstanding customer service, we would love to hear from you!

Responsibilities:

Team Scheduling & Resource Management

• Lead and manage forecasting and planning of the technical team’s schedules for installations, maintenance, repairs, troubleshooting, and other after-sales processes.
• Ensure the technical team’s schedules are efficient and adequately resourced.

Spare Parts Management

• Oversee requirements for spare parts and tool purchases.
• Submit warranty queries for spare parts to Technogym prior to customer replacements.
• Prepare monthly warranty claim reports and ensure accurate submission to Technogym.
• Arrange the shipment of faulty electronic parts to Technogym via FedEx for warranty approvals and refunds.

Customer Engagement & Service Excellence

• Manage client opportunities through all stages: client communication, proposal submission, contract negotiation, and maintaining accurate records in real-time.
• Ensure high levels of customer retention for existing service contracts.
• Guarantee timely and thorough resolution of client-reported issues via telephone, email, or other support channels.
• Schedule on-site visits for field engineers, including third-party service providers as necessary.
• Provide professional, high-standard support to guarantee customer satisfaction (e.g., first-time fix rates, responsiveness).

Quotations & Contract Management

• Prepare and send quotations to customers.
• Manage customer inquiries and ensure professional handling of support requests.

Logistics & Inventory Management

• Coordinate deliveries of equipment and accessories from the logistics warehouse.
• Manage spare parts inventory and ensure proper tracking and labelling of spare parts packages.
• Source local suppliers for non-Technogym parts, including upholstery shops, cable fabrications, and other specialized needs.

General Support

• Perform other ad-hoc duties and provide office support as required by the company.

Requirements:

• 3–4 years of relevant working experience.
• Some background in telesales is preferred.
• Experience in handling contracts, preparing quotations, and negotiation.
• Strong customer-oriented mindset with excellent problem-solving skills.
• Ability to work well with diverse personalities, including challenging clients.
• Exceptional negotiation and relationship-building skills.
• Highly organized, detail-oriented, and capable of multitasking effectively.

Alignment with our Core Values:

• Refinement: Living in curiosity to drive excellence and improve processes.
  • Behaviours: Curiosity and Process Driven.
• Respect: Respecting others and oneself, with humility in approach.
  • Behaviours: Humility and Self-Worth.
• Reliability: Actions following sincere commitments, accountable for words and actions.
  • Behaviours: Sincerity and Accountability.
• Relentlessness: Challenging what’s possible, thriving despite challenges.
  • Behaviours: Possibility & Resilience.
• Resourcefulness: Being creative and proactive in adding value.
  • Behaviours: Proactiveness & Creativeness.

A public listed corporation, our client is a global leader in the design, building, and operation of data centers. They are currently looking for a Sales Support Executive to join their growing corporation.

Acting as an individual contributor, the Sales Support Executive will be fronting Sales Directors by understanding their business requirements and converting it into CPQ tool for pre-sales pricing process, pricing tool and system support. Reporting to the Sales Manager, the incumbent will prepare training materials and provide training on changes of the system in support of broader digital transformation needs.

Successful candidates can expect to enjoy the close-knit atmosphere of the office, as well as the stability and resources of a respected organization that prioritizes work life balance.

REQUIREMENTS:

• Possess at least a Degree from any field
• Minimum 2 year(s) of working experience in sales support for B2B sales
• Candidates with IT knowledge or prior working experience in IT roles would be preferred
• Strong communication skills
• Knowledge of Oracle CPQ and/or Salesforce is a plus

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

Executive IT Desktop Support Specialist (DSS)

· Have at least a Diploma in Information Technology or equivalent in relevant discipline or higher degree.

· Familiar with Level Support and its escalation as well as providing incident reports or other reporting on a timing matter on both hardware and software.

· Have at least 4+ years of experience desktop, laptops, mobile device, network, scanner, printer, or other peripherals support.

· Able to work on 24*7 Shift rotation and on-site.

· Be able to provide technical advice and support on the use of computer hardware and software.

· Experience with troubleshooting Win7, Win10, SharePoint, Microsoft software, iOS, VDI, VPN, networking, scanner, printer and other peripherals a plus

· Have ITIL operation environment a plus

· Willing to take on tasks or work on ad hoc requests or assignments

· Must adhere to company policies /guidelines.

· Good customer service and communication skills.