• Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 3-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Perform code packaging end to end until release to Production, the maintaining application is done by the Production team
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows environment and scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

About ALPS

ALPS - a subsidiary of SingHealth, was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

About The Role

As a Procurement Executive / Senior Executive in ALPS, you will be based in one of the 27 public healthcare institutions (PHI) in Singapore, you will be responsible for the Procurement and Contract Management services within the PHI. Working in a team, you will provide proactive planning and value add to the procurement category you are in-charge of. You will also communicate closely with hospital users and ALPS vendors to support in the hospital’s daily operations for patients’ care.

The incumbent will be based in one of the Public Health Institutions.

Key Responsibilities

• Plan, strategise, analyse and implement sourcing strategy in category sourcing and supplier initiatives and be accountable for the outcomes.
• Ensure the entire procurement cycle processes are in compliance with ALPS’ procurement policies.
• Partner internal users to procure goods and/or services in a timely, effective and compliant manner.
• Manage vendors to ensure quality, pricing and delivery objectives are met.
• Add value through proper negotiation, product standardization and/or innovative ways of sourcing.
• Monitor and establish contract on time to ensure continuous supply of products and/or services.
• Actively solicit internal users’ feedback, address issues and seek continuous improvement.
• Partake in any process improvement project as assigned by supervisor.
• Any other duties assigned by supervisor.

Requirements

• Min. 3 year of procurement experience
• Good verbal and written communication skills
• Proficient in MS office and Excel
• Advanced analytical and negotiation skills
• Familiarisation with SAP would be an added advantage
• Positive working attitude, willingness to learn and thrives in a team environment

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Description:

•  Configure, develop and maintain vulnerability tools and platform
•  Configure and test network security appliances (eg. Firewall, Link Encryptors)
•  Perform backup and upgrade of network appliance configuration and firmware
•  Develop network security diagram
•  Troubleshoot and debug issues that arise
•  Develop and maintain technical and configuration documentation
•  Perform standby duties as required

Education / Experience:

o Degree in IT / Computer Science / Engineering, or equivalent

o At least 1- 5 years of experience in IT implementation and maintenance support

Skill sets:

 Technically inclined and hands on

 Keen to pick up new technology and skillsets

 Experience in Vulnerability Assessment tools (eg. Nesses, NVM)

 Detailed configuring one or more brands of network security equipment

 Good team player who can also carry out assignments independently

 CCNA, CCNP preferred

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Key Highlights

• Exposure in the government sector
• Location: Somerset
• Working Hours: Mon-Fri (Office Hours)
• Duration: 6 months + 6 months

Key Responsibilities

• Support the follow-ups from service request meetings (e.g. taking noms, sending reminders to divisions on administrative sign-offs/approvals
• Manage the account and compliance matters for systems
• Support change management efforts and testing for tech refresh, and major system enhancements
• Other ad-hoc responsibilities as assigned

Requirements

• Min Degree.
• Experience working with systems projects or IT knowledge will be a bonus

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Chok Kah Hwa

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Job Responsibilities:

• Service Enterprise/Govt accounts, obtains orders and develop new market and established new Enterprise Customers.
• Responsible for the entire sales cycles by planning and organizing activities in existing or potential accounts, identify opportunities and work closely with other stakeholders to close deal
• Communicate with customer on the requirement, understand their procurement process to ensure smooth sales process
• Monitor competition by gathering current market place information on products, pricing, etc
• Resolve customer dissatisfaction by investigating problems, develop solutions, preparing reports, making recommendation to management
• Present an overall costing sheet for a sales / project , to negotiate for best price for project / tender during bid phase
• Provide project costing sheets with supporting quotations from various distributors / vendors to project team for project handover
• Support project for a smooth transition during project handover example like proper handover to project team on costing sheet

Job Requirements:

• At least 5 years of IT sales experiences in Government Accounts
• Excellent communication skills, both verbal & written
• Good in presentation skills.
• Good organization skills and ability to multitask
• Team-player who can also work independently, dedicated team-member
• Work location: Jurong East
• Singaporean only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

[6 Months contract, renewable]

As an IT Infrastructure Engineer in our team, you will create comprehensive user guide documentation to configure their systems to pipe logs to Government Cyber Security Operations Centre (GCSOC).

The scope of work encompasses approximately 150 products, including operating systems, servers, networking security, databases monitoring, cloud native services etc.

Key Responsibilities:

· Create clear, concise, and comprehensive user guides for WOG ICT products (Operating Systems, Servers, Firewall, Database, Cloud Service, etc) to send required logs to central monitoring service provided by GovTech.

· Develop step-by-step instructions for ICT product configuration and/or setup required, to achieve GCSOC outcome.

· Conduct own research or setup to gather accurate technical information.

· Ensure documentation adheres to GovTech standards and best practices.

· Update and maintain existing documentation as products evolve.

· Incorporate user feedback to improve guide clarity and usability.

Skill Requirement:

· Minimum of 1 year of relevant experience

· Must have experience in creating technical documentation (user guide, product guide, etc)

· Familiarity with ICT concepts, including operating systems, networking, databases, and security.

· Understanding of SIEM systems and log management.

· Able to setup temporary system using virtualisation technology to collect relevant information or visual contents required for documentation.

· Ability to translate complex technical information into user-friendly content

· Self-reliance and ability to work independently on creating the documentation

· Knowledge of technical documentation best practices and standards (optional)

Job Overview:
The Administrative Support Specialist is responsible for providing a wide range of administrative and operational support to ensure smooth and efficient daily office operations. This role involves assisting various departments, managing office resources, and supporting key administrative processes. The ideal candidate will possess strong organizational, communication, and multitasking skills, ensuring that administrative tasks are executed with precision and professionalism.

Key Responsibilities:

1. Administrative Assistance: Provide general administrative support to managers and other team members.
   Schedule and coordinate meetings and appointments.
   Manage calendars, prepare agendas, and ensure follow-up on action items.
   Assist with document preparation, filing, and organization of office records.
   
2. Communication and Coordination:Serve as a point of contact for internal teams, clients, and external partners.
   Answer phones, respond to emails, and direct inquiries to the appropriate department or team member.
   Assist in preparing and distributing communications, presentations, and reports.
   
3. Data Entry and Documentation:Maintain and update office databases, records, and documentation in a timely manner.
   Perform data entry tasks, ensuring accuracy and completeness of information.
   Assist in preparing, reviewing, and editing reports or documents for internal and external stakeholders.
   
4. Office Management:Order office supplies, manage inventory, and ensure that the office is properly stocked.
   Coordinate office equipment maintenance and troubleshooting as needed.
   Maintain a clean, organized, and efficient office environment.
   
5. Project Support:Assist in coordinating small to medium-scale projects or tasks.
   Monitor deadlines, assist with follow-ups, and ensure proper documentation and communication throughout the project.
   
6. Confidentiality and Data Security:Handle sensitive information with discretion and maintain confidentiality at all times.
   Ensure compliance with company policies and procedures regarding data security and confidentiality.
   
7. Additional Tasks:Provide backup support to other administrative team members as needed.
   Assist with onboarding new employees, including preparing documentation and organizing workspaces.
   

Required Skills and Qualifications:

• Minimum O Levels.
• Proven experience in an administrative or office support role.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Strong attention to detail and accuracy in all tasks.
• Ability to prioritize tasks and work independently with minimal supervision.
• Positive, professional demeanor with strong interpersonal skills.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Production Support Analyst

Job Requisition Number: JR48891

Job Level: 1 - 2 years of relevant experience (L1)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Handle incidents and service requests raised via helpdesk and call center.

· Receive and prioritize emails based on urgency; reallocate within support teams and help in recovery actions to meet the TRO.

· Monitor the incoming demand through ISM tool and ensure right assignments on time.

· Perform scheduled tasks within Service Level Agreements (SLA) referring to standard operating procedures (SOPs).

· Manage service requests recording for monthly management reporting.

· Follow SOP to identify potential issues and escalate to the shift lead for critical incidents or eMails.

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, pro-active, and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

Key Requirements:

• Strong written, oral communication skills and able to manage user.
• Organized and resourceful.
• Adept at prioritizing, scheduling, and multitasking.
• Fast and eager learner.
• Experience with Microsoft tools.
• Ready to work in a shift environment

Technical Skills:

- SQL, Unix, Windows, MS office

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Job Responsibilities

• Provide troubleshooting L2 support and response on application incidents.
• Log, escalate and follow through with issues, ensuring that issues are resolved.
• Review and improve our incident management process.
• Periodic reviews and submission of the capacity needs of the business.
• Support and/or drive disaster recovery response drills.
• Deploy new versions of the software.
• Generate reports on the operational workloads, review capacity needs of the business, support and/or drive disaster recovery response drills.

Requirements

• Diploma/Bachelor's Degree in Computer Science or other related discipline.
• 2-5 years of Technical/Application Support experience on various technology platforms.
• Knowledge in Site Reliability Engineering (SRE) or working with SRE team is a plus.
• Knowledge in scripting (Python/SQL/Bash) is a plus.
• Responsible and proactive approach to resolving problems, and have a structured approach to problem-solving.

Serial System Ltd, a SGX mainboard listed Company, is a leading electronic component distributor in Asia Pacific, offering design support, technology solutions and services, materials planning and inventory management. We invite a suitably qualified candidate to fill the following position:

SAP Support Specialist

Responsibilities:

• Understand the design and configuration requirements of SAP modules to meet the business needs of companies
• Provide L1 and L2 SAP support across FICO/ SD/ MM/ BW/AA modules
• Assist Corporate and Regional finance & Operation business owners in process re-engineering
• Follow up incidents which are L3 until completion
• Understand users’ requirements and escalate with the project team for change request initiatives
• Work with Cross-functional SAP team, non-SAP team, finance and business users within the organization
• Record local requirements and communicate closely with Core IT Team to improve our business process and ERP functions
• Participating in various SAP project, enhancement, roll-outs and post go-live support
• Handle SAP user authorization setup and prepare authorization related audit documentation
• Support SAP related business functions
• Guide junior members of the team
• Conduct user training
• Perform ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma in Computer Science, Engineering or equivalent discipline
• 1-2 years of IT support related to SAP Applications
• Experience in FICO implementation, customization, data migration and cutover activities will be advantageous
• Excellent written and communication skills in both English and Mandarin Chinese (To liaise with Chinese speaking associates)

Interested candidates are invited to email their resumes and expected salary.

We regret that only short-listed candidates will be notified.

Why Join us:

Supportive Team Environment: Supports each other & values your success.

Career Growth: Through hands-on training & skill development opportunities.

Work-Life Balance: Find a healthy balance between work and personal life here.

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

We are a leading Outsourced Global Sales & Marketing Agency based in Singapore that specialises in Events and Roadshows.

We're expanding, looking to groom the next leaders of the industry and bring their careers to greater heights!

Here at Euphoria Organisation, we know that in any sales & marketing agency, the magic starts with our people.

If you are driven, ambitious and love to network, WE WANT YOU!