You will be expected to manage audit engagements relating to IT audit. You will work closely with the audit team and manager to execute the audit plan and ensure the timely completion of the audit engagement. You will also work closely with clients and manage their expectations to further nurture on-going client relationships.

Responsibilities

• Plan and execute the daily activities of IT audit and risk assessment for a variety of engagements.
• Review the design and effectiveness of IT general controls, IT applications and other security audit supporting the client’s business and operations.
• Prepare proposal by evaluating complex technology of the clients’ internal controls and business risks by performing IT audit, developing the audit scope and procedures, recommending improvements and preparing audit reports.
• Carry out third-party assurance engagements in the areas of IT controls.
• Any other ad hoc tasks assigned by the Managers/Partners.

Requirements

• Degree in Computer Science, Information Technology or Accountancy.
• Candidates with CISA/CISSP/ACCA/CPA qualification will be an added plus.
• Minimum 3 – 5 years of relevant experience in IT audit/internal audit, from an international accounting firm.
• Strong understanding of complex business and IT processes and information security frameworks.
• Good technical skills, logical and analytical thinking.
• Good attitude, interpersonal and communication skills.
• Ability to work independently as well as collaboratively as part of a team (team player).
• Proficient with Microsoft Office.

Highlights:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Location: East

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements & Qualifications

• Bachelor’s degree in IT or related field.
• Minimum 5 In-Depth experience in handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or send your latest resume in MS Word format to [email protected] with providing the following information:

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Remuneration:

• Base Salary: $6,000 - $8,000, Sales is on 60:40 pay mixed
• Transport allowance of $850 per month (provided if have own vehicle for travelling)

Responsibilities:

• Cultivate, maintain, and grow relationships with new and existing accounts to increase business opportunities and ensure excellent client relations.
• Prepare customer proposals, respond to tenders and RFQs in collaboration with Service Delivery and Project Managers.
• Develop presales materials, including brochures, presentations, and maintain proposal records while tracking project deliveries.
• Support the sales team with forecasting and pipeline management.
• Understand project execution and delivery processes; gather client requirements, perform analysis, and prepare functional and service specification documents.
• Drive sales to meet revenue targets by identifying new market opportunities and acquiring new customer accounts.
• Deliver tailored sales presentations that address client needs and drive growth.
• Conduct prospecting, cold calling, customer qualification, presentations, proposal preparation, and objection handling to close sales.
• Maintain strong customer relationships post-sales and submit timely sales reports to management.
• Perform any additional duties as required or assigned.

Requirements:

• Bachelor’s Degree in Business Administration, Marketing, or a related discipline.
• Minimum 6 years of experience in the IT industry, including at least 4 years in services-related sales.
• Proven experience in services sales, including participation in tender and bidding processes.
• Strong skills in account management, relationship building, and maintaining client accounts.
• Ability to work collaboratively with team members across functions.

What We Offer:

• A dynamic environment with opportunities to make a significant impact on the business.
• Collaborative and supportive team culture.
• Competitive salary and performance-based incentives.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Assist IT manager of Cyber Security Training for employee and Senior Management
• General security awareness training to all employee
• Cyber Security Incident desktop exercise to Senior Management
• Manage and maintain IT Policy and Procedures .
• Assist IT manager of oversight the Security Control of IT environment.
• Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum a Diploma in any IT-related discipline.
• Local Japanese speaker JLPT N1-N2 is advantage.
• Minimum 1 - 3 years of IT Risk or Cyber Security experience or/and preferably with working experience in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC, devices and platform operating
• systems, and demonstrates technical skills, problem solving.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.

We have an immediate opening for an IT Manager (2 year contract)

Roles and Responsibilities:

1. IT Infrastructure and Support

a. Oversee IT infrastructure, ensuring reliable performance and security.

b. Manage, maintain, and improve IT systems, including network, server, and telecommunications.

2. Assistive Technology & Technology Initiatives

a. Identify and introduce suitable assistive technology for the deaf, deafblind and hard of hearing community

b. Monitor and stay updated on technological solutions that could benefit our clients and the organisation.

3. IT Project Management

a. Plan, execute, and oversee IT projects from conception to completion, ensuring timely delivery and within budget.

b. Collaborate with stakeholders to define project requirements, objectives, and deliverables.

c. Coordinate with external vendors and manage vendor relationships for outsourced projects and services.

4. Cybersecurity and Data Protection

a. Develop and enforce cybersecurity policies and protocols to protect against security threats.

b. Ensure compliance with the Personal Data Protection Act (PDPA) and other relevant regulations.

c. Conduct regular security audits, vulnerability assessments and risk mitigation strategies.

5. Productivity Tools & CRM Management

a. Administer and optimise Google Workspace for organisational needs.

b. Train and support staff in using productivity tools, including Google Workspace

c. Identify and recommend opportunities for digital transformation to streamline operations and improve efficiency, and new tools that improve productivity and collaboration.

d. Ensure the CRM system is optimised for user experience, data integrity, and reporting capabilities.

6. Telecommunication and Phone Systems

a. Manage and support the organisation's phone systems, ensuring cost effective and reliable communication channels.

7. Admin & other duties

a. Secretariat for IT Committee

b. Attend Singapore Sign Language Level 1

c. Any other reasonable and lawful duties as assigned by the Supervisor.

Requirements:

● At least 7 years of relevant working experience in IT management, ideally with some experience in a non-profit or social service organisation.

● Bachelor’s degree in Information Technology, Computer Science, or a related field.

● Experience in assistive technology and leading tech initiatives

● Experience in managing CRM platforms, project management, and cybersecurity.

● Strong understanding of digitalisation and productivity improvement.

● Proficient in Google Workspace administration and other collaborative tools.

● Knowledgeable in PDPA compliance, data privacy regulations, and information security standards.

● Good problem-solving skills, with a proactive and results-oriented approach.

● Good interpersonal, communication, and project management skills.

Good to have:

● Certifications in cybersecurity (e.g. CISSP, CISM) or project management (e.g. PMP, Scrum).

● RPA knowledge and application

● Basic knowledge of Singapore Sign Language

Only Singaporeans need apply.

We regret that only shortlisted candidates will be notified.

Job Description

• Maintenance Project Support: Provide support and assistance in the execution of maintenance projects.
• System Administration: Manage and oversee system administration tasks, including troubleshooting, implementation, and support in Windows, Linux, and Unix environments.
• Network Support: Assist in managing and maintaining LAN, WAN, routers, switches, DNS, VPN, and firewall systems.
• Hands-On Experience: Possess practical knowledge in working with various network devices and security protocols.
• Troubleshooting: Identify and resolve system or network issues promptly to ensure minimal downtime.

Job Requirements

• Educational Qualifications: Diploma or Degree in Engineering (Electrical/Electronic), Computer Science, Information Technology, or a related field.
• Experience: 2-3 years of relevant technical experience, with a strong background in system administration and network support.
• Teamwork and Communication: Ability to work effectively within a team, with excellent communication and interpersonal skills.
• Independent Worker: Capability to work independently with minimal supervision and take initiative as needed.
• Standby Availability: Willingness to work on a scheduled standby basis, rotating weeks as required.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Jordan Fung Si Jong

EA Personnel Reg No: R23112945

Our client, a leading local bank in Singapore, is seeking a procurement analyst to join their Group Procurement team on a 1-year contract, with the possibility of extension based on performance.

Working Location: East

Job Description:

Provide services to support the procurement activities in mitigating any potential risks in the following areas (including but not limited to):

• Review and support all technology sourcing activities (RFP/RFQ requests, negotiate commercial and contractual terms, conduct market research, contract renewals etc.)
• Provide timely advice to internal stakeholders on the procurement activities relating to sourcing and contractual matters
• Collaborate with cross-functional teams and stakeholders to optimize procurement processes and drive cost savings
• Manage the procurement governance and risk matters (Identify and mitigate risks within the procurement process, including supply chain disruptions, quality issues, and compliance risks etc.)
• Any other ad-hoc duties assigned.

Requirements:

• Degree/Diploma any discipline
• Minimum at least 1 to 3years of procurement experience in IT Hardware, Software & Professional Services knowledge, Telco and Project Management
• Strategic sourcing, contract negotiation, data analytics skills would be advantage
• Proficient in Microsoft Word, Excel (pivot table), PowerPoint
• Positive with good attitude, eager to learn, Project management skill
• Excellent communication and inter-personal skills

We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

RMA Consultants EA License No: 93C4403

Foo Erin EA Reg No: R2196422

Requirement

• Diploma/Degree in Information Technology/Computer Science or any related study
• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.

Responsibilities

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Qualifications:

• Bachelor’s degree in Computer Science or related field.
• Minimum 2 years of experience in Production Support or related role.
• Strong technical skills in Java, SQL, UNIX, and scripting languages.
• Ability to troubleshoot and resolve complex production issues efficiently.
• Excellent problem-solving and analytical skills.
• Effective communication skills to collaborate with cross-functional teams effectively.
• Willingness to participate in on-call rotation.

• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Responsibilities

• Develop and establish the Portfolio strategy for its goals, objectives and strategies in alignment with the bank's business priorities.
• Create a business plan and drive efforts towards achieving set goals.
• Develop Key Performance Indicators (KPIs) and a Balanced Scorecard and assess performance against established targets.
• Prepare, gather, and analyse data to create comprehensive financial, operational, and project reports for senior management's review.
• Manage a portfolio of IT projects and programs, evaluating risks, costs, and returns to ensure optimal outcomes.
• Set project priorities and ensure optimal allocation of resources.
• Monitor project progress and provide regular and accurate reports to stakeholders.
• Monitor risks across the entire portfolio and implement adjustments as necessary to mitigate potential issues.
• Develop and maintain the processes and technology platform/solution for systematic management the IT Portfolios.
• Oversee the department's budget, CAPEX (capital expenditures), and OPEX (operating expenses), optimizing costs.
• Prepare and present financial reports and budget plans to senior management for review and decision-making.
• Support the training and development of Business and IT team, enhancing overall team performance.
• Foster effective communication across departments and build collaborative relationships to ensure successful project outcomes.

Job Requirements

• Master’s or bachelor’s degree in Computer Science, Management Information Science, Commerce, Business Administration, Banking and Finance or equivalent
• Minimum 7 years of working experience within the financial industry or banking industry, preferably in the Technology department.
• Minimum 3 years of working experience as Project Manager with proven hands-on experience in managing and delivering projects.
• Experience in managing CAPEX and OPEX.
• In-depth understanding of project and system development lifecycle.
• Strong understanding of Banking Technology function and experienced in working with virtual teams in the Asia Pacific region.
• Excellent communication, analytical, and problem-solving skills.
• Strong team management and collaboration skills.
• Work location: One@ChangiCity

Looking for an adept IT professional well versed in the field of IT project Management to join our dynamic team. In this role, you will be responsible for efficiently managing IT projects while also contributing your technical proficiency to the development process.

Job Responsibilities

• To collaborate with Account Manager, Solution Consultant to define project scope, objectives and deliverables.
• To develop detailed plans on project scopes including timelines, milestones and resource allocation.
• To coordinate with cross-functional teams to ensure seamless project execution and adherence to datelines of the project milestones to ensure it is completed on time to meet contractual requirements.
• To oversee project progress, identifying and mitigating risks.
• To monitor and control project expenses and resource utilisation.
• To communicate project status, updates and attend project meetings with Clients.
• To collate project documentation to ensure it is complete, accurate and maintained through the project lifecycle.
• Any other ad hoc duties that is assigned by supervisors.

Job Requirements

• Diploma in Information Technology or a related field.
• Proven experience as an IT Project Manager or in a similar role, preferably in an IT System Integrator background.
• Good understanding of project management methodologies and best practices.
• Good communication and interpersonal abilities with the capacity to interact effectively with technical and non-technical team members.
• Possess a proactive problem-solving attitude, coupled with a robust background in IT project management skills to handle customer expectations and requirements.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

Senior IT Support Executive

• Working hours: 8.30am to 6.00pm (Mon – Fri)
• Office location: Pandan Road [Company transport is provided from Clementi MRT (one way) ]
• Salary: $3500 – 4500

Responsibilities:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant

About Us

We are a startup aiming at providing tele-healthcare services to patients and elderlies. We have a strong shareholder base including investors from the US, China, Malaysia and Singapore.

The Project

We are working on a project to implement and localize an AI-facilitated tele-healthcare system from the US in Singapore and other regional countries.

Job Duties

• Work with the system development and operating team in the US to understand the system.
• Find out the differences on the legal and practical requirements on medical data handling in the US and the targetted countries where the system will be implemented and localized.
• Work with the IT team in China to implement and localize the system according to local laws and regulations.
• Develop new functions for the system according to user requirements.
• Maximize the value of the data collected from the system.

Job Requirements

• Over 8 years of experience in IT project implementation.
• At least 3 years of experience in artificial intelligence, machine learning, data analysis with focus on cloud-based AI/ML workloads.
• Experience in data governance, security, modeling, data warehouse, etc.
• knowledge of regulatory compliance (Personal Data Protection Act, General Data Protection Regulation, Protected Health Information, etc.), cyberseurity, risk management.
• Strong leadership and project management skills, including working experiene with cross-functional cross-cultual teams.
• Excellent communication and presentation skills, capable of interfaing with shareholders, senior managment, healthcare practitioners and system end users.
• Proficient in Chinese preferable.

Working Location

Singapore, with some travel requirements

Responsibilities:

• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security system and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations, Apps etc.
• Ensure the efficiency and reliability of IT infrastructure.
• Support web development and maintain Company portals.
• Maintain and support the Dynamics NAV ERP system.
• Conduct programming and develop Apps to support business operation.
• Provide IT support to internal and external users as needed.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Minimum Diploma in IT, Computer Engineering, or a related field.
• Knowledge of system security, networking and database management.
• Good programming skills, with app development experience is a plus.
• Familiarity with access control, CCTV, and alarm systems is an advantage.
• Experience supporting: Microsoft Dynamic Navison ERP
• Experience supporting User, Network

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Description

• Industry/ Organization Type: IT/ Consultancy Firm
• Position Title: Business Analyst
• Working Location: Upper Thomson
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + Bonus
• Duration: 2 years contract (Renewable/ Convertible to Perm)

Key Responsibilities

• Analyze and synthesize information from business users.
• Identify the true needs of stakeholders beyond their expressed desires.
• Define detailed requirements, diagnose business problems, and clearly state what is needed to resolve these issues.
• Develop a business case outlining the approach to address the problem, the costs involved, and the expected benefits for the organization.
• Ensure alignment between business needs and the capabilities of the solution, continuously verifying that changes meet expected business benefits and that the business case remains relevant.
• Facilitate communication across organizational units.
• Collaborate with the development team and solution architect to design and define the solution.
• Act as a liaison between business users and application developers.

APPLY NOW!!!

• Minimum Diploma in Computer Science, IT or relevant field.
• At least 2 years of experience working in a similar position
• Possess good understanding of networks, databases and other technology
• Able to start work immediately or within short notice

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68917 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

You will lead the Managed Services team. Will need to focus on maintaining good relationships with clients and improving the company's services to fulfil the client requirements. An SDM will have both technical and administrative role where they help resolve technical problems and manage team performance.

An SDM is responsible for the planning, management, coordination and financial control of a project. He/She has to ensure the project is completed on time and within budget and the project's objectives are met. SDMs’ oversee the overall flow of the project to ensure the desired result is achieved, different interests involved are satisfied and the most efficient resources and methods are used.

KEY RESPONSIBILITIES

• To manage the overall activities of the whole Services support team, schedules the activities and staff rosters, provides instructions and reports to The Company on a regular basis and highlights critical issues requiring The Company’s decision.
• To provide an overall control layer to the delivery of the Managed Service, ensuring that the ITIL based processes and procedures are agreed & adhered to within the scope of the service. The SDM also acts as the single point of contact for the service, allowing the Customer access to information and actions regarding service activities.
• The SDM shall work with any external project teams which may be engaged by The Company from time to time for any adhoc projects for the purpose of ensuring operations continuing to be smooth and process and systems documentations to be updated if necessary.
• The SDM will own the service provision and provide a primary point of contact to the Customer for all service-related issues.
• The SDM will drive implementation and on-going adherence to the ITIL processes, including customer service improvements.
• The SDM will manage service delivery to ensure the maintenance of a fully functional, reliable, and secure IT environment, and continuous service improvement within the scope defined in the services above.
• The SDM will ensure a co-ordinated approach is taken to the delivery of all services including the management of interdependencies and risks.
• The SDM will ensure incidents, major or otherwise, are resolved according to agreed service levels and in accordance with agreed processes. The SDM will co-ordinate the activities between the managed service team and third-party vendors in the resolution of such incidents.
• The SDM will perform management of change to the assigned live environments while maintaining the accuracy of associated systems documentation.
• The SDM will Report on service delivery through the provision of monthly service review reports and incident reports as agreed.
• The SDM will provide advice and guidance on any matters relating to The Company IT environment.
• The SDM will Maintain satisfaction with the service delivered to the user community and the business. This will include the management of complaints and acting as an escalation point when appropriate.
• The SDM will ensure a shared process and procedure documentation is maintained, either in a service Operations Handbook or in Knowledge Base articles. These will be shared documents between The Company and The Supplier. The SDM will be responsible for ensure the documentations completeness, accuracy and in a timely manner.

JOB REQUIREMENTS

• Able to demonstrate the ability to undertake the above responsibilities
• A passion for Service Improvement
• Experienced Service Management professional
• ITIL Qualified
• Previous experience as a Team Lead or demonstrable experience in leading virtual teams
• Experience of managing 3rd parties and 3rd party delivered services
• Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines
• Excellent leadership and people management skills
• Excellent written and verbal communication skills
• Willingness to support and mentor junior staff
• Excellent customer facing/customer service skills
• Able to work under pressure and meet deadlines
• Able to demonstrate a high degree of flexibility including shift and out of hours working
• Excellent organisational skills
• Able to manage sensitive and sometimes confidential information
• Self-motivation and able to take responsibility
• Able to manage and prioritise and tasks and time efficiently
• Able to demonstrate initiative and a proactive approach to daily tasks

Qualifications:

• Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Job Description:

The candidate is responsible for driving client satisfaction, increasing retention and lifetime value for the business. He/She ensures the clients derive optimal value from the use of products and services. He develops programmes to onboard the clients and manages the entire onboarding process, determining key milestones with clients and celebrating achievement of milestones. He engages the clients to gain insights on usage and satisfaction with the organisation’s products and services, formulates plans to address challenges for the clients, and helps the clients derive greater value. He analyses client data to enhance the client experience and satisfaction, and at the same time identifies opportunities for up-selling and cross-selling.

He works in a fast-paced and dynamic environment, and visits clients' premises as and when required. He is familiar with client relationship management and sales tools, as well as customer service frameworks and practices. He is knowledgeable of best practices pertaining to the use of the organisation's products and services, and the clients’ industry and business needs.

The candidate possesses strong analytical and problem solving skills. He is able to build and sustain relationships with clients, and is seen as a trusted advisor. He is a creative thinker, patient and client-oriented.

The candidate plans projects and takes ownership of the successful implementation and achievement of project objectives. He/She defines project resources, manages project progress, and facilitates interaction and tasks of various parties to reduce the risk of overall failure. He develops and identifies advances/opportunities in project management to improve timely delivery of projects and efficient use of resources. He ensures the adoption of project process framework and practices.

He works in a team setting and is knowledgeable of project management practices, methodologies and tools, as well as process framework.

The candidate is an effective team player who manages project timelines, stakeholders, deliverables and resources in a structured manner. He adopts an analytical and strategic approach in developing and communicating solutions that meet project objectives and stakeholder needs.

He/She needs to adhere to ISO27001 policy and procedure.

Desired Candidate Profile:

1. Educational Background

· A degree in Information Technology, Business Management, or a related field.

· Certifications in project management methodologies (e.g., PMP, PRINCE2, or Agile).

2. Technical Skills

· Familiarity with client relationship management (CRM) and sales tools.

· Knowledge of customer service frameworks and practices.

· Understanding of the ISO27001 standard and related policies and procedures.

3. Industry Knowledge

· In-depth understanding of IT products and services.

· Familiarity with the client’s industry and business needs.

4. Experience

· Proven track record in client management, onboarding, and retention strategies.

· Hands-on experience with project management practices, methodologies, and tools.

5. Soft Skills

· Strong analytical and problem-solving abilities.

· Excellent relationship-building and communication skills.

· Strategic and creative thinker with client-oriented behavior.

· Ability to work in a fast-paced and dynamic environment.

6. Project Management

· Ability to plan, define resources, and manage project timelines, stakeholders, and deliverables.

· Skilled in identifying risks and opportunities to ensure project success.

7. Work Environment Adaptability

· Ability to visit clients' premises as required.

· Effective team player capable of collaborating in a team setting.

8. Personal Attributes

· Patient and empathetic in handling client challenges.

· Seen as a trusted advisor by clients.

To submit your application, please click the link below:

https://sg.quickhr.co/view_job.php?jd=NXF1aWNrX2hyX3JlY3J1aXRtZW50&cd=NDAyMnF1aWNrX2hyX3JlY3J1aXRtZW50

Company:
Our client is a prominent global IT service provider that excels in custom software design, IT consultancy, and infrastructure management. They deliver high-performance, large-scale systems like API Gateways and message queues, ensuring smooth global operations and enhanced system reliability. Their comprehensive IT solutions help businesses eliminate challenges, optimize resources, and boost productivity.

Key Requirements:

• At least 5 years of experience in team leadership, including managing budgets, schedules, and resources.
• Proven project management experience across multiple projects.
• Expertise in OnPrem, Cloud, Network, and Server operations for cost estimation.
• Strong communication skills in English; knowledge of Japanese and Mandarin is a plus.
• Bachelor’s degree in any discipline.
• Ability and willingness to adapt to new technologies.
• Capability to work independently in a fast-paced environment.
• Familiarity with cloud services-related software and hardware is advantageous.
• Knowledge of security services-related software and hardware is beneficial.
• Experience with software-defined data centers or cloud service infrastructure projects is a plus.
• Willingness to travel for project assignments is beneficial.

Key Responsibilities:

• Manage team budgets during closing periods and annual budgeting or forecasting.
• Accurately allocate and manage resources.
• Oversee internal proposal processes before sharing with customers.
• Support PMO checks as needed.
• Facilitate knowledge transfer and operation handover between project and operation teams.
• Manage relationships with business partners and vendors.
• Maintain customer relationships as needed.
• Lead team members in estimating project costs.
• Escalate and report major project issues to managers.
• Provide daily reports to managers on budget, resources, and project schedules.
• Conduct daily team management and meetings as a mandatory task.

Working Location: Singapore, Central

Apply online or feel free to contact me directly (via email: [email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Lim Ting Yee (R23116601)

JAC Recruitment Pte. Ltd. (90C3026)

Job Description

• Industry/Organization Type: Marine Equipment Wholesaler
• Position Title: IT Specialist
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $4,000 + VB
• Duration: Permanent

Key Responsibilities

• Assist in the setup, maintenance, and optimization of database servers (such as MySQL and MariaDB) and operating systems (including Linux and Windows) for our remote monitoring systems.
• Develop and implement software using Python for machine learning analysis of sensor data from our equipment, aiming to improve data-driven decision-making processes.
• Collaborate on projects, monitor system performance, troubleshoot emerging issues, and engage in continuous learning.
• Any ad-hoc IT-related assignments.

APPLY NOW!!!

• Minimum Degree in Computer Science, IT or equivalent
• Basic knowledge of database and server OS, with experience with Python
• Knowledge of Machine learning, Tableau, SQL, and Linux

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66179 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Summary:

• Located at Ang Mo Kio
• 5 Days Work Week
• AWS & VB
• Up to $4,000

Job Responsibilities:

• Oversee VMware and other VCenter environments.
• Configure and manage Meraki switches, access points, and Fortigate firewalls.
• Maintain and administer Windows servers; collaborate with MS-SQL and IIS servers to support vendor development projects and generate reports through queries.
• Ensure proper maintenance of Windows workstations and laptops.
• Manage backup and recovery processes, and implement disaster recovery plans.
• Collaborate with HQ to ensure compliance with IT standards, including updating ISO documentation as necessary.

Job Requirement(s):

• Minimum 2 years of experience in IT infrastructure management.
• Diploma or Degree in Computer Science, Information Technology, or a related field.
• Able to start immediately
• In-depth knowledge of VMware and VCenter.
• Proficient in SQL and IIS server management.
• Strong experience with Windows servers and workstations.
• Hands-on experience with Meraki and Fortigate products.
• Expertise in Office 365 installation and configuration.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidate may submit UPDATED RESUME to 6990 0434 (WhatsApp – Miya) and only shortlisted candidate will be notified.

Join our Telegram Channel for more job opportunitites : https://t.me/+Nm2vlIfzUX43M2Nl

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Kuan Mei Yang

Registration Number: R24124509

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities:

• Oversee team budgets during closing periods, yearly budgeting, and forecasting cycles.
• Accurately manage and allocate team resources to meet operational needs.
• Evaluate and handle internal processes for proposals before sharing them with customers.
• Coordinate knowledge transfer or operational handovers between project and operation teams when necessary.
• Collaborate with business partners and vendors as required.
• Build and maintain customer relationships as needed.
• Lead the team in estimating maintenance and operation support costs.
• Escalate and report major project issues to management promptly.
• Provide daily reports to managers regarding budgets, resources, and operational forecasts.
• Conduct daily team management activities and hold regular meetings.

Key Requirements:

• At least 5 years of experience in team leadership, budget management, scheduling, and resource allocation.
• Must be ITIL V3 or V4 certified.
• Knowledge of on-premises, cloud, network, and server environments for operational cost estimation is essential.
• A bachelor's degree in any field is required.
• Proven ability and willingness to adapt to new technologies.
• Capable of working independently in a fast-paced environment.
• Familiarity with cloud service-related software, hardware, and products is an advantage.
• Experience with projects involving software-defined data centers or cloud service infrastructure is beneficial.
• Flexibility to travel for project assignments when required.
  
  To apply, please visit www.gmprecruit.com
  
  To learn more about this opportunity, please contact Gia Grace at [email protected]
  
  We regret that only shortlisted candidates will be notified.
  
  GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973
  
  This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).
  e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
  
  By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

Main Duties and Responsibilities

We are seeking an accomplished Assistant IT Manager to join our pre-opening team in Mandai Rainforest Resort by Banyan Tree.

As part of the pre-opening team, the successful candidate will play a pivotal role in setting up, maintaining and enhancing the Resorts' IT systems. The candidate will be responsible for ensuring the operational stability and high service availability of our systems, for both guests and internal stakeholders.

Key Responsibilities

• Working with the IT Manager, the incumbent will set up and ensure that the Resort's IT systems, including our Hotel Management System, are updated based on the current release as guided by our corporate office.
• Manage any IT issues that may occur and pro-actively resolve them to minimize any downtime for guests and/or internal stakeholders. In performing this role, the Assistant IT Manager is to work with the IT Manager to recommend any improvements because of the occurrence.
• Assist the Resort’s guests with any system or technical-related matters. The incumbent would need to liaise with the Front-of-House team to respond to any guest-related IT requests.
• Ensure that our systems are protected by the necessary security procedures and protocols, including the timely revision of user access right and passwords for both the PMS and PC Network systems.
• Provide regular management reports and document all system activities (e.g. Maintenance Logs, Data Change Logs)
• Ensure the accuracy and computer audit trail of daily and monthly financial reports.

Job Requirements

• Possess a degree, diploma or equivalent professional qualification in Information Technology or a related field.
• At least 4 to 6 years of relevant IT experience, in a similar capacity. Proven track record in a similar property. Prior experience as part of a pre-opening team for a Resort will be an advantage.
• Excellent interpersonal and communication skills

Job Responsibilities:

• Oversee the daily IT operations, including the installation, configuration, maintenance, and management of hardware and software applications, computer hardware, data network equipment, copiers, phone PBX systems, CCTV systems, and security alarms.
• Assess systems and troubleshoot technical issues encountered by users with hardware, software, or networks.
• Ensure the reliability and integrity of the network infrastructure.
• Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless access points, to ensure seamless connectivity and security.
• Implement cybersecurity measures to protect against unauthorized access, data breaches, malware, and other cyber threats.
• Administer and optimize ERP systems, understanding the company's business process flow, and collaborating with departments to enhance the ERP system as needed. Integrate with the Intranet to ensure smooth data flow.
• Analyze and understand company needs for hardware and software, provide technical support to related departments, and suggest and implement necessary upgrades.
• Analyze databases within application areas to optimize performance through software updates and the integration of new technologies.
• Gather requirements, analyze, design, and develop integration solutions and APIs, creating workflows and connectors to enhance system integration.

Requirements:

• Minimum Diploma in IT, Computer Science, or a related field.
• At least 2 years of relevant experience in ICT support and managing Microsoft server infrastructure and Hyper-V.
• Professional certifications (administration/support) in Microsoft 365, Business Central Dynamics 365, Power BI, SAP, SQL, or equivalent are a plus.
• Strong understanding of networking protocols and security technologies.
• Project management experience is a plus.
• Ability to collaborate effectively with different departments.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070