About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Now, we're seeking a detail-oriented and driven Administration Associate to join our team! This role will be supporting the sales team in processing contracts and providing essential sales support to ensure smooth operations and customer satisfaction.

Your Role on Our Journey

We are looking for an organized and detail-oriented Administration Associate to join our Sales Team.

Your Day-to-Day Adventures

• Assist in preparing and processing sales orders, contracts, and invoices.
• Review and process incoming contracts and agreements.
• Ensure all contract details are accurate and in compliance with company policies.
• Prepare contract documentation for signatures and facilitate timely execution.
• Provide administrative support in preparing reports, presentations, and sales-related documents.
• Assist the sales team with preparing quotes, proposals, and sales orders.
• Maintain an organized contract database and track renewal dates.
• Any other ad-hoc duties which may be assigned to you from time to time

What Makes You a Perfect Fit

• Diploma in Business Administration or equivalent
• Proven experience in administrative or support roles, ideally within a sales or contract environment.
• Strong attention to detail and accuracy in contract processing.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Ability to work independently and as part of a team.
• Fluent in both Mandarin and English (spoken and written) is beneficial.

Experience: 3-5 Years

Role: Production Support Analyst

Key Skills:

UNIX / open, AS/400 and mainframe

Key Responsibilities:

· Investigate production issues, respond based on production defect severity SLAs.

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI.

· Make sure system availability as per respective agreed SLA.

· Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.

· Provide support for annual Disaster Recovery (DR) exercise for supported applications.

· Provide support to System Engineers on server level patches / upgrade as and when applicable.

· Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor

· Knowledge with Market Data, and Genos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

Good to have understanding and experience of ITIL methodology [service operation]

Key Requirements:

Education:

· At least 3-5 years’ relevant experience preferably in a Application Support.

Essential:

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.

Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Job Description

HCL is looking for a strong candidate who can join us as a core member in Trading Floor IT support team with one of our Banking and Finance clients. Prior experience in Trading Floor support would be preferable but not a requirement.

Role:

The IT Support engineer will be working within a team structure to provide world class IT services to HCLs client. The IT Support engineer and the Local IT team will provide a full range of IT related services onsite as well as dispatch, including the support of IT hardware and software related to PCs, laptops, Thin Clients and corporate mobile devices.

Responsibilities:

• Provide onsite hands-on technical support and insightful advice to customers.
• Focus on providing customers with best-in-class support experiences.
• Listen and in take all customer queries, requirements and needs with patience and empathy.
• Educate & share with customers on new technology and processes to enhance technology adaption.
• Provide guidance and training to customers on current technology and IT policies.
• Promote self-help through the use of Knowledge Base and technology specific portals.
• Provide continuous improvement on end user services offered to customers.
• Manage customer expectations accordingly to enhance IT Support experience.

Duties:

• You will diagnose IT issues on the spot and offer solutions to quickly get users up and running with minimum downtime.
• Provide customers with training and advice on client technologies and updates during service visit.
• Perform IMAC activities.
• Utilize Service Now to record and track all incident related to service calls.
• Work with Local IT team to provide coverage for a full business day.
• Provide written documentations, updates and root cause analyst on IT issues to management as needed.
• Create knowledge articles for new issues discovered where there’re no existing KBs.
• Provide feedback on potential issues or concerns to mitigate risks in the future.

Requirements:

• Diploma / Bachelor Degree in Information Technology or any related field.
• 2 - 5 years of experience.
• Communicative, friendly and reliable.
• Good level of spoken and written English.
• Microsoft Office Products.
• Microsoft Operating System (currently Windows 7, 10).
• Hardware and provisioning (PC/Notebooks/Printers/Smartphones).
• Mac System.
• Security knows how.
• Usage of Ticketing Tools.

Enhanced Technical skills:

• Structure and functionality of IT networks and the components (basic).
• Microsoft Active Directory.
• Mobile Office (VPN-Solution, iOS devices).
• Virtual Desktop troubleshooting(basic).
• ITIL or process know how.
• IT Security (basic).
• Installation/troubleshooting Knowledge of trading platforms (Bloomberg, Reuters) (basic).

Work Hours: 8am to 7pm | Mon - Fri

(Staggered work hours i.e. either 8-5, 9-6 or 10-7 depending on which login time is assigned to you)

Weekend/OOH Work Requirement:

ADHOC weekend and out of office hours’ activities. Participation for such activities is a requirement for this position. These activities vary from Power Down, network verifications, desk moves, etc. but are not frequent and will be made aware in advance.

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements

• Candidate must possess at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Must have min 1-3 years’ experience in Desktop Support
• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

We are looking for Shared Services Support Specialist, they are responsible for ensuring smooth onboarding of new employees by providing necessary IT equipment, managing access cards, and assisting with facilities and tenant management. This role also supports organizing company events and coordinating cafeteria operations to ensure a positive and productive workplace environment.

Roles & Responsibilities

1. IT Onboarding:

• Coordinate with HR and IT departments to ensure new employees are set up with the necessary IT equipment (laptops, phones, software, etc.) and user accounts.
• Assist in troubleshooting IT-related issues for new employees during their first days.
• Ensure smooth access to internal systems, tools, and network setups for new hires.

2. Access Card Management:

• Issue and manage access cards for employees, contractors, and visitors.
• Maintain access control records, ensuring security protocols are followed for issuing, retrieving, and deactivating cards.
• Work with security and facilities teams to ensure smooth access for staff and visitors.

3. Facilities and Tenant Management:

• Oversee the maintenance and operation of office spaces, including managing office supplies, furniture, and equipment.
• Collaborate with vendors and service providers to ensure the facilities are running smoothly and meet company requirements.
• Assist in managing relationships with tenants or other external partners in the office building.
• Report maintenance issues and ensure timely resolution.

4. Event Organization:

• Assist in planning, organizing, and coordinating internal company events such as team-building activities, town halls, and corporate celebrations.
• Coordinate event logistics including venue booking, catering, materials preparation, and attendee communication.
• Work with cross-functional teams to execute event plans successfully.

5. Cafeteria Support:

• Provide assistance in the management of the cafeteria or employee food services, ensuring employees have access to quality meals, snacks, and beverages.
• Monitor cafeteria services to ensure cleanliness and high standards.
• Help organize special catering for events or company-wide meetings as needed.

Any ad-hoc duties as assigned.

Requirements

• Minimum Nitec Cert
• Previous experience in IT support, facilities management, or event planning is preferred.
• Strong communication skills and the ability to interact with employees across various levels.
• Organizational skills with attention to detail and the ability to manage multiple tasks.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with basic IT troubleshooting.
• Experience with access control systems or similar security tools is a plus.
• Ability to work independently and as part of a team.
• Only Singaporeans are able to apply.

Join Our Team at Zetta Solution as a Software Support Executive!

Since our establishment in 2012, Zetta Solution has been a trusted Singaporean company dedicated to empowering businesses with technology. We believe in enabling companies to achieve their fullest potential through innovative, cloud-based solutions and digitized processes.

Are you freshly graduated or new to the tech industry? Don't worry—we value the right attitude and passion above all.

We're looking for a Software Support Administrator who is self-driven, eager to learn, and, most importantly, passionate about delivering exceptional support to our clients across various industries. In addition to providing technical assistance, you’ll also be responsible for administrative tasks to ensure smooth operations. If you’re detail-oriented and have a knack for problem-solving, we want to hear from you!

Key Responsbilities:

• Provide technical support for our ERP systems, including troubleshooting, debugging, testing, and guiding clients.
• Respond to support and enquiry calls, and address client issues promptly and professionally.
• Assist in system maintenance to ensure optimal performance for clients.
• Perform administrative duties, such as preparing reports, managing documentation, and coordinating support schedules.

What We're Looking For:

Educational Background:

• Diploma in Computer Engineering, Information Technology, or a related field.
• Alternatively, Higher-Nitec or above in IT or equivalent qualifications.

Skills & Experience:

• Familiarity with ERP systems is a bonus.
• Strong organizational skills and attention to detail for administrative tasks.
• Analytical, problem-solving, and decision-making abilities.
• Excellent communication and interpersonal skills to build rapport with clients.
• Quick and eager learner with a proactive mindset.
• Able to converse in English and Mandarin professionally is preferred.

Fresh Graduates Welcome!

If you’re enthusiastic and ready to grow in a supportive environment, we’re excited to help you kickstart your career.

Why Join Zetta Solution?

At Zetta Solution, you’ll become part of a dynamic team that values creativity, innovation, and collaboration. We offer opportunities to develop your skills while working on impactful projects that make a difference to businesses.

Interested? Submit your application and let’s discuss how you can contribute to our mission!

Retail Sales Executive | Up to $3k | Optics Shop | Choa Chu Kang

• 5 days, 9:30am to 8pm; (offday on weekdays)
• near Teck Whye LRT / Bukit Panjang or Choa Chu Kang MRT
• $2,800 - $3,000 (No Commissions)

Job description:

• Assist in daily optics retail store operation

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant