*Position Overview:*

We are looking for a dedicated and customer-focused individual to join our team as a Customer Service Agent with an additional responsibility for providing logistics updates to our customers. In this role, you will be the main point of contact for customer inquiries and assist with the timely communication of shipping and logistics information to ensure a seamless customer experience.

*Key Responsibilities:*

- *Customer Service Support:*

- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

- Address customer issues, concerns, and requests, providing effective solutions and ensuring satisfaction.

- Maintain up-to-date knowledge of products and services to assist customers accurately.

- *Logistics Updates:*

- Provide customers with accurate and timely shipping information, including order tracking, delivery status, and expected arrival dates.

- Communicate proactively with customers about any delays or changes to their shipments.

- Coordinate with logistics and warehouse teams to ensure all logistics information is correct and up-to-date.

- *Issue Resolution:*

- Investigate and resolve customer complaints or issues related to shipping, delivery, and order discrepancies.

- Work with other teams (logistics, inventory, etc.) to ensure issues are handled promptly and effectively.

- *Order Management:*

- Assist customers with order placement, changes, cancellations, and returns.

- Ensure customer information and order details are accurately recorded in the system.

- *Team Collaboration:*

- Collaborate with logistics and operations teams to ensure customers are kept informed of their order status.

- Contribute to team goals by assisting with customer service improvements and logistics updates.

*Qualifications:*

- Prior experience in customer service or a similar role is preferred, but not required.

- Strong communication skills, both written and verbal.

- Willingness to learn and use customer service and logistics management software.

- Problem-solving skills and ability to handle customer concerns professionally.

- Strong attention to detail and organizational skills.

- Ability to work in a fast-paced environment and manage multiple tasks.

*Why Join Us?*

- Be part of a growing company where customer satisfaction and teamwork are a priority.

- Opportunities for growth and skill development in both customer service and logistics.

- Collaborative and supportive work environment.

This role is perfect for someone who enjoys interacting with customers and is eager to assist in providing logistics updates, ensuring a positive experience from order placement to delivery.

• Well Established Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working days: Monday to Friday
• Working hours: 9am – 6pm

Job Responsibilities:

• Generate leads through various channels including online platforms, networking events, referrals
• Assist the sales team by providing information, preparing quotations, and coordinating the sales process from inquiry to order placement
• Create and send invoices to clients for products and services rendered and follow up on overdue payments
• Coordinate with the finance department to track and manage payment collections.
• Negotiate terms and conditions with clients to secure deals and contracts
• Actively seek new business opportunities and clients
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma and/or Degree in Business, Marketing or any related field with at least 1-2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

Join us as an AV Engineer, where you'll leverage your expertise in audio-visual technologies and collaboration platforms to design and implement the next generation of application and infrastructure solutions for our global organization. We are looking for a skilled AV Engineer to become a key part of our innovative team. This role involves driving the success of AV projects, deivering Tier 2 and Tier 3 support for collaboration technologies, and spearheading pilot initiatives in a fast-paced corporate environment.

WHAT YOU WILL DO:

• Lead the design, deployment, and commissioning of capital AV projects within APAC, ensuring they adhere to high-quality standards and performance benchmarks.
• Collaborate with diverse teams across the organization to ensure AV initiatives align with strategic objectives.
• Create and maintain detailed documentation for AV systems and workflows, ensuring accessibility and transparency for all stakeholders.
• Deliver training and guidance to users, empowering them to effectively utilize AV technologies.
• Provide Tier 2 and Tier 3 support for video conferencing and collaboration platforms, working closely with the operations team to resolve issues.
• Troubleshoot and resolve problems related to video conferencing platforms such as Zoom and Microsoft Teams.
• Support a range of collaboration tools, including Microsoft Copilot and emerging AI-driven technologies, to boost efficiency and productivity.
• Lead Technology pilot programs to evaluate and assess new AV solutions, focusing on their usability, scalability, and impact on the user experience.
• Offer detailed insights and actionable recommendations based on pilot program findings.

WHAT YOU WILL NEED TO SUCCEED:

• 3+ years of experience in commercial AV gained from a corporate environment
• Experience in AV technology design for new and space enhancement projects
• Experience in deployment of digital virtual solutions such as One-drive, whiteboarding, and products in the Microsoft suite
• Proven track record in initiating & leading different experimental pilot projects to identify the best available solutions
• Experience in global deployments of AV systems and technologies
• Experience in IPTV and Digital Signage solutions, lifecycle management and advanced configuration
• Good understanding of today’s AV technology and trend in the market
• Implementation experience within conference spaces, training facilities, event spaces and more
• Advanced knowledge of video conference tools and troubleshooting (Zoom, MS Teams, etc.)
• Audio DSP, video processing, control system platform proficiency (i.e. Biamp, Q-Sys, Extron, Crestron)
• Experience with remote management of AV vendors
• Strong communication and reporting skills - to collaborate and network effectively with diverse audience
• Ability to be flexible, and to learn in a fast-paced environment
• A solid understanding of virtual event-based software solutions
• Experience with technology lifecycle planning
• Experience with the creation of “How-to” documentation

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

1. Business Function

Risk Management Group works closely with our business partners to manage the bank’s risk exposure by balancing its objective to maximize returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.

2. Responsibilities

· Conduct independent testing for pricing model validation for FX, Equity, Commodity, Credit and Interest Rate related derivative products (e.g. forward/option/swap etc.)

· Develop, maintain and improve pricing model library for financial derivative products

· Enhance and develop digital infrastructure to streamline testing process and improve efficiency

· Build analytical tool to improve data visualization and ensure data quality

3. Requirements

· Bachelor or Master in a quantitative discipline (e.g., Computer Science, Engineering, Physics, Mathematics/Statistics, Quantitative/Mathematical/Computational Finance, etc.)

· Good programming skills e.g. Python / C# / C++, and experience in financial industry is a plus

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Duties and Responsibilities:

1. Understand requirement and perform GenAI Prompt engineering and GenAI integration with IBPM workflows

2.Understand functional requirements, ability to articulate and document user requirements and participates in review sessions with key stakeholders

3. Conduct review/ walkthrough sessions with key stakeholders (e.g. Product GTS, Operations BAU and Technology teams) for the following documents:

a. User stories

b. Functional specifications documents

c. Test plan and test cases

d. Roll-out training material

4. Execute UAT cases, analyze issues encountered in UAT and provide UAT status reports to project stake holders

5. Participate in the pre-implementation preparation and post-implementation support exercises including end-user live verification during roll-out.

6. Ability to provide test support across the regional offices (SG, HK, MO, TW, AU, UK, ID, IN, CN, KR) when needed

7. Ability to handle testing for multiple project deliverables concurrently

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: Project Manager

Job Level: More than 10 years of relevant experience (L4)

Role: Project Manager

Job Level: L4 – > 10 years

About Bank Technology & Operations:

Bank Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world.

We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Responsibilities:

· Overall Project Management:

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

· Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

· Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

· Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

· Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

· Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

· Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

· Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

· Client focussed: Drives decision making and delivery outcomes through client lense

Requirements:

Technical Skills & Experience

· Bachelor’s degree in IT, business, finance, or equivalent.

· At least 15 years experience in project management in banking, financial, consulting industries with proven track record.

· Good problem solver and stay on top of the project risks and issues till closure.

· Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.

· Excellent presentation skills and able to front with the senior stakeholders at C level.

· Passionate, diligent, and resilient individual with ability if thrive in ambiguity.

· Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages.

· Good to have PMP, Prince2, Agile certification.

Education

· Bachelor's degree in computer science, engineering or similar domain

Related professional/technical qualification will be advantageous although not mandatory

Key Domain/ Technical Skills:

· Client onboarding experience, either in product owner, manager, or T&O equivalent roles

· External API functional and technical experience, regional API rollouts.

· Performance metrics and challenges in past projects either at banks, Fintech or eCommerce org

Technical skills: SQL, Python

The successful candidate shall take on the role of a Data Governance Specialist and

support Risk Management Group Data Steward on managing Data Quality, Data Discoverability,

Data Ownership and Data Access, covering the following:

(i) facilitate alignment across cross-functional teams towards tangible data quality improvements

(ii) ensure issues raised in Data Issues Log in SG and overseas locations are properly followed up, status reported and resolved within expected timelines

(iii) define critical data attributes and data quality requirements

(iv) ensure fitness of data for operational and strategic use

(v) drive and enable cross-collaboration with RMG units on Data Governance matters

Job duties and responsibilities:

1. Host regular RMG Data Quality forums (including preparation of meeting materials) and represent RMG at Group level Data Issue meetings

2. Organize cross-department discussions to drive and resolve data issues

3. Work with RMG stakeholders to review and improve data quality monitoring reports and processes

4. Participate in data ownership discussion and follow-ups

5. Assist in review and setup of data access for users

6. Drive data management related reviews, such as BCBS239 annual reviews.

Requirements

a. Good knowledge of data quality principles

b. Proven experience in data issue management and data profiling

c. Excellent analytical, problem-solving, and decision-making skills

d. Strong communication skills with the ability to understand, simplify and explain complex data issues

e. Skilled in preparing effective and well-structured presentations with clear narratives and data analysis to varied audience

f. Thrives in a fast-paced, high intensity and ambiguous environment and possess a high level of intellectual curiosity

g. Demonstrated ability to thrive with minimal oversight, understand business needs and independently drive initiatives and cross functional engagements forward

h. Technical skills: SQL, Python

Working Location: Changi
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Location: Boon Lay

Teaching Support for Students:

• Manage peer teaching support through Student-led Tutorial Groups and Peer Coaching for academically weak students.
• Oversee staff teaching support via the online Academic Mentoring Scheme, including mentor allocations and re-allocations.
• Provide academic support for Special Educational Needs students and at-risk students (e.g., Academic Warning, Probation, Termination, drops, Withdrawals).
• Handle logistics, training, venue bookings, and claims
• Review programme effectiveness, generate reports, and compile statistics each semester.
• Monitor allocated operating budgets and ensure adherence to SOPs and guidelines.

Alumni Cultivation and Activities:

• Manage the Alumni Association and alumni operations.
• Plan, organize, and provide logistical support for student and alumni activities/events.

General Departmental Support:

• Support departmental tasks and events
• Coordinate logistics and address inquiries from students, alumni, faculty, and visitors.

Interested applicants may email resume to [email protected]

Jessie Hoe Huey Miin (CEI Registration No: R1103861)

Recruit Express Pte Ltd (EA: 99C4599)

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

As a Helpdesk Technician, you will play a crucial role in ensuring the smooth and efficient operation of our organization's information technology infrastructure. You will be responsible for providing technical support to our internal and external stakeholders, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise and dedication will contribute to the overall success of our IT department and the company as a whole.

RESPONSIBILITIES:

• Processing of laptop replacement queue.
• First point of contact within Global Service Desk (GSD) support channels including (but not limited to) ITSM ticketing platforms, Slack support channels (as determined by GSD leadership), and in-office walk-up support.
• Respond to common technical difficulties, training and guidance requests from user base involving desktop/laptop hardware and software/applications
• Monitoring and actioning appropriate ITHELP Jira queues as directed by GSD
• Software Provisioning / Deprovisioning within scope/access constraints of role within GSD
• Adherence to standard escalation processes for IT tickets
• Adherence to standard ticket handling practices as directed by GSD (e.g., components, labels, other ITSM related fields)
• Slack Administration (within role access constraints)
• Google Workspace Administration (within role access constraints)
• Laptop imaging and set up for new and existing employees.
• Ensure Standard Operation Principles (SOPs) are followed, and all processes and procedures adhere to EOS company policy/standards.
• Primary ownership of cadenced (as directed by GSD) office desk workspaces for peripheral testing, replacement and general tech readiness
• Other IT/Helpdesk support as needed.

QUALIFICATIONS:

• Technical certification or bachelor's degree in IT-related field preferred.
• Ability to communicate and write proficiently in a corporate environment.
• 3-6+ years of proven experience in a helpdesk or technical support role working at an enterprise level environment
• Strong understanding of Apple operating systems, software applications, and network systems.
• Excellent problem-solving and communication skills.
• A commitment to providing exceptional customer service.
• Ability to work independently and in a team-oriented environment.
• Familiarity with IT service management (ITSM) and helpdesk software is a plus.

This Helpdesk Operations role is an opportunity to make a meaningful impact within our organization by delivering effective technical support, improving end-user experiences, and contributing to the overall success of our IT operations. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply and join our dynamic team.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

Job Overview:

· We are seeking a highly skilled and Creative Content Manager to join our dynamic marketing team in Corporate banking.

The ideal candidate will have a pulse on the latest social media trends and viral content, boasting a strong personal following and a knack for creating engaging, shareable content in the B2B environment.

This individual should have a solid understanding of how social media platforms and their algorithms work, with the ability to tailor content for maximum visibility and impact, especially LinkedIn.

The candidate should be data-driven, analytically minded, and possess an excellent command of both English and Chinese.

Key Responsibilities:

· Content Creation & Strategy: Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimized for reach and virality.

· Content Production: Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.

· Trend Monitoring: Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.

· Audience Engagement: Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.

· Platform Mastery: Utilize expertise in social media algorithms to adapt content strategies that maximize organic reach and engagement.

· Performance Tracking: Analyze social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.

· Bilingual Content: Create, review, and post content in both English and Chinese to effectively engage a diverse audience.

· Collaboration: Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.

· Campaign Management: Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.

· Creative Experimentation: Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

Qualifications:

· Experience: Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI and design tools in content production.

· Skills: Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).

· Creativity: Proven ability to create content that captivates and drives engagement.

· Analytical Skills: Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.

· Language Proficiency: Excellent command of spoken and written English and Chinese.

· Personal Presence: Strong social media following that reflects knowledge and execution of successful content strategies.

Preferred Attributes

· Adaptable & Agile:

Ability to quickly adapt to new social media trends and shifts in the digital landscape.

· Team Player:

Collaborative mindset and capability to work effectively with marketing teams and other departments.

· Strong Communicator: Excellent communication skills to share ideas, insights, and creative concepts.

· Innovative Mindset: Willing to experiment and take calculated risks to develop breakthrough content.

· Social Driven: Experience with influencer engagements and partnerships is a plus.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

· Assist Front Office with preparing and submitting KYC profiles to ensure completeness and accuracy of submissions

· Perform back ground checks, name screenings, and public searches to check clients for adverse news

· Work to establish a clear Source of Wealth profile, using client data, publicly available information and corporate records

· Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations

· Assist to accurately update profiles and submissions and work in conjunction with Front office and KYC team to complete cases

· Collect, check and upload the requisite KYC documentation for account opening.

· Previous experience preparing and submitting enhanced due diligence profiles

· At least 5 years banking experience

· Proficient in performing screenings, corporate searches and back ground checks

· Strong communication skills – able to manage relationships with both clients, internal and external stakeholders

· A strong history working in conjunction with Compliance and KYC

· Have a strong understanding of Risk

· Excellent understanding of corporate structures, including Trusts and Foundations.

· Preferred to have had both Front office and KYC experience

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

1. Responsibility

• Work as a functional business analyst with the project team on a strategic datamart project from end to end;
• Liaise with stakeholders from business, data and technology etc. to clarify, define and document the requirements (functional & non-functional) and data mapping;
• Define and/or propose sound solutions to address business needs in the context of datamart and reporting;
• Follow the bank’s process and procedure to deliver desired artifacts and meet the milestones within expected project timeline;

2. Requirements

• Minimum 10 years of experience in financial and banking industry
• Experience in ETL, Data Warehouse, DataMart, BI tools and platforms (BO, Qlik Sense, Power BI etc.), and data visualization technics
• Understand wholesale banking domain knowledge and products; knowing the business workflow is a plus
• Strong attention to details and patience in dealing with multiple data sources and large volume of data points
• Good communication and stakeholders management skills
• Positive mindset

Responsibilities

· Work collaboratively with the applications team to understand and assist with logging and monitoring design.

· Build dashboards for monitoring purpose by identifying and onboarding data sources and gathering requirements.

· Build the automation module which covers for package installation and module for configuration update, registration , chargeback calculation and health monitoring.

· To provide platform support which covers planning and execution of system maintenance, patching, upgrades, change request and troubleshooting; onboarding of new source system to the platform; escalating problems to vendor to achieve

resolution.

· Maintain system performance by performing system monitoring, analysis and tuning; troubleshooting on hardware, software and Operating System issues; designing and running system load/stress test.

· Continuously monitor the source data loading and perform analysis, recommend and carry out finetuning to gain storage cost reduction and system efficiency.

· To perform project management and involve in change management coordination

Requirements

· Knowledge in working with Log management tools, eg. Graylog and/or Elasticsearch-Logstash-Kibana stack, to do logs transformation, filtering, loading, searching and building dashboard.

· Programming experience at the following languages in Unix :- NodeJS, Unix shell script, Perl, Python.

· Experience with System Administration on Linux O/S

· 5+ years experience in building and support application with good technical understanding and management.

· Some experiences in banking systems.

· Dependable, proactive, good in writing and verbal communication, ability to handle pressure and learn on the fly.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Summary:

We are seeking a motivated IT professional to join our team as Technology Executive – Group IT Operations & Process Automation. The ideal candidate will have strong background in hardware and software support, along with good knowledge of Microsoft 365 security products, including Entra ID, Intune, and Defender. The candidate will be responsible for the management an outsourced IT vendor for IT Infra and Helpdesk support of 150+ users across 8 countries.

In addition, the candidate is an avid learner with a keen interest in deepening development skills in MS Office & Power Platform with the objective of implementing automated processes and workflows to raise efficiency and foster continuous improvement in IT Operations and other business areas. This role also offers an exciting opportunity for someone eager to promote a culture of knowledge sharing by acting as a champion for MS productivity tools by seeking innovative ways to use MS Office and Copilot AI to enhance productivity, and sharing practical tips and guides to empower internal users.

Key Responsibilities:

1. IT Operations - the management an outsourced IT vendor for IT Infra and Helpdesk support of 150+ users across 8 countries.
2. Design and development of automated processes & workflows to improve IT Operation and other business areas tasks/ reports using MS Power Platform apps.
3. Assist Technology Manager – Business Application in data analysis/ reporting tasks using Power BI.
4. Identifying and generating practical tips/ guides on MS Office apps – to share technical knowledge to non-technical internal users.

Qualifications and Experience:

• Diploma in Information Technology, Computer Engineering or equivalent.
• Minimum 1-2 years working experience as IT Operations officer providing end user support in the MS 365 environment.
• Understand the MS 365 cybersecurity solution set including Entra ID, Intune, Defender.
• Proven work experience as a designer and developer of workflows automation using the MS Power Platform.
• Strong commitment to professional excellence and self-starter approach to continually acquire new IT skills and knowledge, including the use of AI.
• Working knowledge of any ERP systems and experience with data analytics using Power BI would be a plus.

Requirements

IT Operations Tasks/ Skills

• Liaise with outsourced IT & Infra Helpdesk/Security Monitoring vendor to ensure consistent service levels, according to set IT policies and procedures, to internal users for all office locations of the Group.
• Perform general trouble-shooting on IT hardware and software products.
• Responsible for and liaison with outsourced IT vendor for Technology system access/ revoke requests, which includes the setting up and deployment of new PC/laptops/tablets.
• Understand concepts pertaining to the MS 365 cybersecurity product suites including Entra ID, SSO, Intune, Defender and security policies related to Teams/Sharepoint and Email. Conduct discussions with IT vendor on on-going cybersecurity risks and actions required.
• Track and report on service issues logs raised to outsourced vendors such as IT Helpdesk and ERP system vendors and provide liaison between business users and vendor consultants for timely turnaround and resolution.
• Author and maintain IT operations schedules and procedure guides, user manuals and systems documentation to support ongoing operations.
• Develop & collate online surveys for internal user satisfaction with IT Helpdesk service for continuous improvements.
• Provide internal users with tips/guidance on Helpdesk matters and MS Office usage.

MS Power Platform Development Tasks/ Skills

• Competent in MS Office productivity tools. Able to write macro scripts for Excel.
• Able to write Powershell or other methods to perform CRUD functions within MS Admin Centre.
• Good communication skills to work effectively with internal users to analyse, to document business processes using ‘swim-lanes’ via Visio or a similar tool for IT Operations and other process improvements.
• Development of workflow automation solution using MS Power Platform including Powershell, Forms, Power Automate integrating with Sharepoint.
• Data analytics and reporting (using Power BI or other means) – identify and develop automated methods of extracting data from MS Admin Centre and other online portals (eg. software licence portals) to provide IT Operations reports and graphs for Finance (cost allocations) and other stakeholders.
• Author and maintain user manuals and systems documentation for the developed workflows.
• Be resourceful in seeking out technical knowledge required for development, include the use of AI tools.
• Establish engagement with business stakeholders to identify continuous improvement and value-added opportunities.

We are committed to fostering an inclusive and diverse workplace environment. We embrace individuals from all backgrounds and do not tolerate discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that diversity enriches our team and strengthens our collective abilities.

Job Description:

· To perform tasks assigned by the superior, to identify and confirm the ambiguous tasks;

· To understand product demand, product industry, market conditions (according to requirements of the purchase form), to endure the authenticity of the supplier quotation; to have preliminary understanding of business terms (payment terms, quality standards, certificates, and delivery) and to assist the supplier management department on the collection of supplier performance appraisal data;

· To develop procurement channels (reduce the intermediate links, complete the development of new products, new markets and new suppliers);

· To collect the user experience, effect, and feedback of products, and report identified issues to superior;

· To think and reflect on problems and issues faced during market survey based on market conditions and seasonal changes, and to timely feedback to supervisor;

· To collect certificates of products and suppliers, and to ensure the authenticity of the certificates;

· To examine the supplier and provide them with feasible recommendations;

· To be responsible for product sampling;

· To be responsible in the data analysis related to the procurement of products;

· To provide tender product information: purchase form, price inquiry table, and etc.

Job Requirements:

· Candidate must possess at least Bachelor's Degree in any field;

· Candidate with strong sense of responsibility, able to work under pressure, and good team player is preferred;

· Proficiency in Microsoft Office;

· Ability to keep company confidence;

· Willing to travel oversea as business trip will be requested

Located at an International School, you will be handling daily operations and coordination for all relevant stakeholders, clients, subcontractors and other staffs. You will ensure the preparation and execution of bus routes are in a safe, efficient and reliable manner.

Requirements

• Manage all elements of planning, organization, coordination, supervision and customer service of the operational aspects of assigned school.
• Effective management of client's expectation and alignment of operational performance.
• Oversee daily operations of assigned school account.
• Manage and plan the most effective and efficient bus routing plans.
• Implement and monitor proprietary Transport IT system to assist daily operational needs.
• Coordinate all student travel requirement with high level of health and safety in mind.
• Incident and accident investigation and report writing when required.
• Timely review and oversee all finance function of school accounts.
• Periodic and consistent report generation for trend studying and analysis of operational requirements.
• Resourceful engagement of new sub-contractors required to support operational needs.
• Manage, coach and develop work subordinates and sub-contractors.
• Conduct regular workshop and briefing for team members to update.
• Regularly update and feedback to immediate supervisor / manager.
• Any other duties assigned by immediate supervisor / manager.

Position Requirement

• Diploma in related field (Business Management, Logistics or Transportation).
• High level of interpersonal skills.
• Previous experience in managing transport or school bus transport business is advantageous.
• Strong leadership skills in order to lead a diverse team of employees and sub-contractors.
• Communicate effectively both verbally and in writing.
• Excellent customer service skills priority to attend to customers' needs.
• Ability to analyse problems and complaints and train subordinates.
• Excellent mediation skills and ability to handle difficult customers and stakeholders.
• Proficient in Microsoft Office and basic IT applications.
• Work independently under minimum supervison.

Key Responsibilities and Duties

· Coordinate all IT Tasks of the project.

· Collaboration with 2nd and 3rd level of support of company.

· Familiar with CCTV installation and configuration

· IT assets documentation & administration.

· Able to manage multiple complex technical issues.

· Planning and installation of new site offices

· Active Directory knowledge

· File server administration

· ITIL cert is preferrable.

· CCNA or equivalent cert is preferrable.

· Any other IT tasks as assigned.

Requirements

· Proven experience as IT Technician or relevant position.

· Excellent diagnostic and problem solving skills.

· Excellent communication ability.

· Outstanding organizational and time management skills.

· In-depth understanding of diverse computer systems and networks.

· Good knowledge of internet security and data privacy principles.

· Certification as IT Technician will be an advantage (e.g. Comp TIAA + Microsoft Certified IT Professional)

U-Save F & B Kitchen Equipment the leading supplier of commercial kitchen equipment in Singapore. With more than 30 years of experience in this industry, we have gained widespread recognition for our excellent services and quality products that cater to customer’s budget and requirements.

We are currently expanding and looking for team members who are motivated to solve and provide solutions for F&B owners.

Responsibilities:

• Manage day-to-day office operations and administrative tasks
• Assist in accounting tasks including billing, payments and data entry
• Assist Management in preparing quotations and liaising with clients
• Answering of service phone calls and preparing of service reports
• Other ad-hoc duties as required by management

Requirements:

• Min. GCE "O" Level with Certificate or Diploma in Business / Accounting / Finance
• Min. 3 years of relevant working experience
• Proficient in MS Office (eg. Words, Excel)
• Experience in accounting software (eg. MYOB, XERO) will be an advantage
• Customer-focused and service-oriented
• Well-spoken and written in English and Mandarin
• Organised and meticulous with good attention to details
• Good time management, resourceful and ability to multi-task

Working Hours:

• 5.5 day work week (Monday - Friday: 9.00am to 6.00pm, Saturday: 9.00am to 1.00pm)
• Salary from $2,500.00/mth
• Job Type: Full-Time, Permanent, Fresh Graduate

Benefits:

• Annual Wage Supplement (AWS)
• Yearly Performance Bonus

The Singapore National Employers Federation (SNEF) is a trade union of employers. Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

Business Development

• Increase the enterprise adoption of Productivity Solution Grant – Job Redesign (PSG JR)
• Drive corporate sales of PSG-JR through cold calling, one-to-one engagement with companies, mass outreach events, and active follow-up on sales leads.

Marketing & marketing communications

• Work with internal and external partners to support outreach and networking events, on-line and off-line marketing to increase awareness and adoption of PSG-JR
• Identify and gather success stories on PSG-JR
• Develop and maintain up-to-date marketing collaterals for publicity of PSG-JR.

Programme administration

• Administer PSG-JR in accordance with WSG’s requirements stated in the SOP guide.
• Process applications and claims on PSG-JR via the designated grant portal adhering to established service standards

Qualifications

• Min Diploma/Degree in Business/Business Administration/Marketing/Marcom or related disciplines.
• 2 years or more experience is preferred.
• Must be articulate, and confident in promoting programmes to companies one-to-one and during mass industry events.
• Must be result-oriented, resourceful, and possess perseverance in meeting the organisation’s KPIs.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

1. Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;

2. Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

3. Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;

4. Progressively master the skills to run restaurant operations.

5. Acknowledge and achieve performance goals and objectives defined by management.

6. Consistently monitor individual performance and progression with your superior and management.

7. Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

8. Provide support as needed in various departments;

9. Perform ad-hoc duties as assigned by your superior.

$3,500 - 7,000

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Senior Internal Audit (IT) in Singapore. The position will be based in our corporate office in AMK.

As a Senior Internal Audit (IT) , you will :

Reporting to Internal Audit Manager, you will play a key role in supporting the department to foster strong corporate governance in Venture. You will be leading audit planning, execution and reporting for IT audit projects and supporting business audit projects to strengthen the IT and business processes and control environment. You will also participate in special projects including Enterprise Risk Management program and ad hoc investigations.

• Assist Internal Audit Head to define IT audit universe and draft annual IT risk-based audit plan.
• Lead IT audit planning and development of audit programs.
• Evaluate adequacy and effectiveness of IT controls (general and application controls).
• Determine compliance with Company IT policies, best practices, standards and government regulations.
• Draft concise audit reports in English for all levels of key stakeholders including senior management.
• Draft audit work papers to support audit test work and conclusions. Review audit team’s documentation to ensure quality.
• Enhance IT control processes by identifying improvement opportunities and work together with IT stakeholders to develop appropriate remediation plans.
• Establish strong working relationships with key stakeholders and business internal auditors.
• Participate in IT related projects including process automation, data analytics and ad hoc investigations and support business audit projects.

What skills and experiences are we looking for?

• Degree holder in Information Technology/Computer Engineering from a recognized institution.
• 5 - 10 years of experience in IT auditing with public accounting firm, preferably with prior audit exposure in electronics manufacturing services domain.
• Experience in performing audits for compliance with COBIT framework and ITIL practices.
• Subject matter expertise in one or more following is desirable: Information security, data privacy, software development, operating system, SAP, system migration, network and firewall audits.
• Data analytics experience is a significant advantage.
• Excellent command of written and verbal English communication skills for interaction with all levels of stakeholders including senior management. Ability to speak and read Mandarin is desirable as the incumbent will be involved in audits of subsidiaries in China.
• Willing to travel internationally to factories and offices in Malaysia, China, United States and Spain. Traveling is approximately 30% to 40%.
• Professional certification in CISM, CISA, CISSP, CIA or CFE is preferred.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

For more details, please refer to our privacy policy at Personal Data Protection Policy of Venture Corporation Limited.

• Collaborate with internal and external ICT providers/vendors to manage and support vessel IT systems effectively.
• Address and resolve vessel IT operational issues proactively while sharing technical expertise in broader vessel IT projects.
• Ensure the stability and availability of vessel IT equipment, services, and satellite communications to maintain business continuity.
• Deliver IT support and ensure quality service across all vessels.
• Under the guidance of the Fleet IT Manager, conduct thorough assessments of systems, applications, and processes to identify cybersecurity risks and control gaps.
• Communicate openly with the Fleet IT Manager to implement updated cybersecurity methods and policies.
• Install, test, maintain, and support onboard hardware and software applications.
• Manage fleet databases by updating and maintaining relevant documentation and system logs to ensure accuracy and currency.

Requirements:

• Diploma in Computer Science/Engineering, Electrical or Electronics and Communication Engineering, or a related field.
• Proficiency in networking and experience with firewall and managed switch configuration.
• Familiarity with Windows Server Administration, VMware, and virtualization implementation.
• Strong analytical skills with attention to detail, delivering high-quality results within deadlines.
• Excellent problem-solving abilities, backed by sound reasoning and judgment.
• Clear and confident verbal and written communication skills to establish credibility and demonstrate expertise.
• Willingness to work extended hours and travel as needed.
• Practical experience in vessel IT application management, database management, cybersecurity, incident management, and satellite communication equipment (e.g., VSAT, L-Band, LEO) is an advantage but not mandatory.

• Is responsible for the supervision, implementation, and maintenance of a company’s computing needs. You will ensure the secure and effective operation of all computer systems, related applications, hardware, and software used within a company.
• Install networks and system updates, upgrades, migrations, and outages Plan, organize, control and evaluate IT and electronic data operations
• 50% Graphic Designing
• The work demands creative air, up-to-date knowledge of professional approach to time, costs and deadlines.
• Liaising with internal heads to determine their requirements and budget.
• Managing the design process from design concept to production and print. Working with internal departments, being and advising regarding design style, format, print production, and timescales.
• Developing concepts, graphics, and layouts for product illustrations, company logos, and websites
• Determining size and arrangement of illustrative material and copy, and font style and size
• Plan concepts by studying information and materials.
• Reviewing layouts and suggesting improvements if required
• 50% IT (Outlets Network Troubleshooting)
• Knowledge of Desktop Publishing Softwares
• 50% Networking
• Experience with internet connectivity and support required.
• Experience isolating network cabling issues required.
• nstall networks and system updates, upgrades, migrations, and outages Plan, organize, control and evaluate IT and electronic data operations
• Solid written and verbal communications, required.
• Performs first level diagnostic on-site and remote support for network problems and responds to issues affecting our outlets.
• Conjures network devices, including routers and switches.
• Racks and stacks network equipment and perform testing and tracing of network cables.
• Documents network changes and implementations.
• Works with Wide Area Network (WAN) and internet carriers during implementations and outages.
• You will assist in providing first level, on-site, and remote network support including diagnosing, conjuring, and documenting network problems in a universally available clinical environment for assigned site(s).
• Should be able to troubleshoot software and hardware
• Get reports of the sales from POS and hold meetings with the managements
• Requirements – This is a full time and permanent position. Working hrs is 12 noon to 9 pm

He is required to work on weekends and public holidays. Take offs on weekdays.

Must travel within outlets to troubleshoot internet or networking issues.

Preferable Tamil speaking.

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)