Responsibilities:

• Monitor and observe system alerts or abnormal system behaviors.
• Follow incident isolation procedures to identify and verify faults.
• Apply problem resolution scripts to fix issues or escalate them as necessary.
• Consolidate records for reporting, monitoring, analytics, or audit purposes.
• Perform post-change system health checks to ensure no undesirable behaviors are introduced.
• Manage the entire lifecycle of incident tickets, including creation, updates, escalation, and closure.
• Review and verify the accuracy of operational scripts, suggesting areas for improvement.

Experience and Skills Needed:

• Possess a Nitec, Diploma, or Degree, preferably in Engineering or Information Technology.
• Willingness to work in teams on 12-hour rotational shifts, including weekends and public holidays.
• Ability to follow documented work instructions and procedures effectively.

Responsibilities:

• Monitor and analyze the current state of the product runtime environment (both production and non-production) to ensure optimal system performance.
• Collaborate with application teams, solution architects, and security consultants to implement improvement plans based on data-driven strategies.
• Manage application and security incidents, and determine the cause of issues, working with internal teams and vendors to resolve them in a timely manner.
• Provide escalation and reporting to higher management or the incident committee when necessary.
• Develop operational and process guides to ensure compliance with audit requirements.
• Handle day-to-day operation activities, analyze statistics, and generate status and progress reports for stakeholders and higher management.
• Assist in managing an operations team, ensuring 24/7 support availability.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as an Operations Engineer or in a similar role in an IT setting.
• Experience with change management and incident management workflows, using ITSM tools such as Remedy, Zendesk, or ServiceDesk.
• Experience with cloud-native monitoring tools (e.g., Cloudwatch, Stackdriver) and the OpenAPM stack.
• Experience in implementing process automation with tools such as Terraform or Ansible.
• Familiarity with agile methodologies, DevOps pipelines, and test-driven development.
• Ability to work collaboratively with a high-performance team and positively influence team dynamics.
• Strong communication skills with the ability to convey technical issues to non-technical teams.

• Location: Serangoon Road
• Working Days: 6 days a week (Must be able to work on weekends)
• Working hours : 11am to 9pm
• Salary : $3,100 basic+ Comm

Requirement

• Candidate with retail or jewellery experience is an added advantage
• Minimum GCE “N” level

Job Scope

• Understand and be able to explain to customers the range of Jewelley the company has to offer
• Promote the various products, services and schemes to customers
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Achieve monthly sales targets.
• Ensure merchandise and displays are consistently well presented and displayed
• Manage and maintain the overall positive image of the showroom

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

• Promote the tug and barge services to existing clients and develop new clientele and markets, including both direct and indirect sales of the company’s assets and third-party assets.
• Support the Marketing Manager in identifying and developing sales strategies for promoting the tug and barge services.
• Compile market trends and relevant information about the tug and barge industry, and offer recommendations and feedback to the Marketing Manager.

Requirements:

• Possess own transport with valid Class 3 licence
• Diploma in Maritime or equivalent.
• At least 3 years of experience in Marine industry.
• Proficient in BIMCO.
• Ability to calculate charter hire rates.
• Good understanding of maritime rules, regulations, and contracts.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

What this job involves:

Playing a huge role in operations

The site’s daily operations will be at the heart of your role. You’ll work hand in hand with site managers to deliver only the best property management services. Having superb organisational skills will be vital to this role because you’ll make road maps on how to smooth out the daily operations of the designated sites. You’ll also help the manager in ensuring project success by preparing the environment, making it safe and efficient to operate in a residential estate development

On top of these, you need to constantly wear your proactive hat as you will be responsible in the site’s upkeep and emergency/crisis management plans. Also part of your responsibilities is to stay on top of deadlines in verifying and settling term contract fees and ad hoc invoices.

Clearing the decks

In this role, you’ll need a strong presence of mind to put a lot of things in order. You’ll stay on top of maintenance activities and requirements with contractors or vendors to complete all repairs and maintenance based on timelines and standards. Do our OMS procedures and checklists follow rules and regulations? Are you keeping the maintenance stock inventory in check and replenished? Besides these, you will also audit and inspect sites and systems for any defects, come up with solutions and get hold of quotations. While you go through these, you will also hand over completed units to tenants.

Winning clients’ trust and confidence

At JLL, we value client satisfaction above all else; and an ideal candidate will uphold this vision. As Property Executive, you’ll ensure that we constantly satisfy our clients with excellent services that meet their business needs. You’ll also see to it that the site’s operation complies with relevant building statutory requirements. Likewise, you’ll champion good working relationships with various people such as client representatives and your team members.

Sound like you? To apply you need to be:

Well-versed in the field

You should have a Diploma in Building or Facilities disciplines from a recognised establishment with minimum of 3 years of experience (with M&E and / or civil / building background is preferred) or ITE / NTC facility management or technical disciplines or market equivalent in facility management works with minimum of 5 years of experience. Have you received exposure to any commercial operation management software before? Do you consider yourself a pro with Microsoft Office? If yes, you might be the candidate we’re in search for!

Up to snuff

Can you clearly and effectively communicate your ideas with people — no matter their levels? Are you an independent-thinking professional who has outstanding organizational skills? Do you know to address complex problems while keeping a professional stance at all times? You’ll find yourself in a fast-paced environment, so you should know how to stay afloat despite difficulties. An ideal candidate is well-versed in both oral and written communication and possesses positivity and a can-do attitude. Likewise, you’ll be expected to be know the ins and outs of trends in technology.

Pleasant to be around with

Building smooth relationships with people will help you succeed in this role, so it will be good for you if you’re a go-getter with a warm and positive attitude. It also shouldn’t be hard for you to stay calm in the face of crises at work, especially in dealing with client representatives and occupants.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Job Summary: We are looking for motivated individuals with a good sense of business acumen and are passionate about enriching youths through marketing innovative training programmes.

Job Responsibilities:

• Promote and market training programmes to MOE government schools
• Consistently provide service excellence for clientele
• Establish and enhance rapport with new and existing clientele
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Conduct training programme if required

Job Requirements:

• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Strong interpersonal, communication, presentation and negotiation skills
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

At Tetsuyu Healthcare Holdings, we are committed to transforming healthcare through innovative software solutions. We create cutting-edge platforms that empower community care providers to enhance patient care, streamline operations, and achieve their goals. We are excited to invite talented professionals to join our dynamic team and help us shape the future of healthcare technology.

Job Description:

Position Summary:

Are you skilled at planning and project management? Do you feel a sense of satisfaction when solving problems?

The problem: We are helping our clients in their digital transformation journey, with the goal of improving their productivity in their daily operations.

Tetsuyu Healthcare Holdings is seeking a team player and keen learner who can work with us to improve our clients’ workflows through digitalisation.

Join us in our exciting journey as we explore new technologies, expand our product capabilities, and help our clients implement a better way of working.

Key Responsibilities:

● Project Management: Translate client requirements into a project timeline. Manage timeline of multiple projects between internal team and clients. Coordinate go-live pre-requisites and be responsible for the launch and support of the project.

● Communication: Effectively communicate with developers, designers, clients, and stakeholders to translate business requirements into technical deliverables that are delivered on time and within budget.

● Documentation: Manage documentation at various stages of projects. E.g. user requirement document, user testing documentation etc.

● Global Exposure: Work on projects with clients worldwide, which may require flexibility with working hours.

● Execution: Combine strategic thinking with meticulous execution of details.

Preferred Qualifications:

● Experience: Project management experience in or outside of the tech industry. But Fresh graduates are welcome.

● Tools: Experience with project management tools preferred, but not mandatory (e.g. Jira, Fredcamp, Notion, Asana, Monday, Excel).

● Technical Knowledge: Familiarity with technologies, UI/UX, programming languages, digital tools, or frameworks and infrastructure.

What You’ll Learn:

● Skills Development: Gain strong project management and strategic planning skills, especially with tech projects. Learn to tackle problems systematically, and map out e.g. clients’ operations/ workflows.

● Communication: Hone your communication skills.

● Cross-functional Exposure: Gain exposure to complementary functions within software development, such as design, marketing, and sales.

What’s In It For You:

● Compensation: Basic salary with yearly bonus, dependent on performance.

● Benefits: Comprehensive insurance and medical benefits.

● Culture: Enjoy a relaxed dress code, monthly company dinners and outings, and an open, flat hierarchy culture.

● Leadership: Potential to advance to a Managerial role, leading a team of project/product managers to focus on quality, strategy, timelines, and user experience.

Application Process:

If you are enthusiastic about healthcare and technology and want to make a significant impact, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and why you would be a great fit for this role.

• Handle full set of accounts.
• General accounting tasks such as bank reconciliation.
• Liaise with operational staff on sales and cash receipt reports.
• Must be proficient Microsoft Excel
• Salary commensurate with experience.
• Ad hoc duties assigned by the reporting officer.

The Administrative Executive ensures smooth administrative and operational support for the Canossian Child Development Unit (CCDU), which provides therapeutic care to children and families in the Canossian Village and other schools. This role involves coordinating with professionals, families, and schools, preparing funding reports, managing inventories, and maintaining efficient administrative workflows to ensure efficient service delivery.

Work Functions

1. Administrative and Data Management

• Process referral and discharge cases by creating records and preparing necessary documents within the allocated timeframe
• Contact parents/caregivers to provide therapy-related information and cost details
• Gather documentations and apply for subsidies for therapy if required
• Maintain accurate records and databases for children and family cases
• Prepare monthly case update excel
• Remind team members to complete case documentation and updates on time
• Compile and submit stakeholder reports and data
• Draft secondment contracts and official documents
• Work closely with the Manager to ensure smooth administrative operations

2. Operational Support

• Act as the main point of contact for inquiries, feedback, and communication
• Manage calendars and schedules for the unit
• Procure therapy tools, resources, and cleaning supplies
• Track and maintain unit inventory
• Ensure therapy rooms are equipped, organised, and meet hygiene standards
• Coordinate daily meal arrangements with Operations Head
• Arrange meals for team meetings and events (e.g., bonding sessions, birthdays, farewells)
• Initiate the yearly unit calendar and update SOPs and manuals
• Assist in tracking of trainings/ workshops provided

3. Finance

• Manage agreements/ contracts as required
• Monitor therapy tracker and follow up with parents for payments
• Handle weekly case billing
• Consolidate monthly income and expenditure and work closely with finance department to ensure timely and accurate billing
• Prepare all necessary documents required for corporate card statement monthly
• Assist in procurement and ensure compliance with financial regulations
• Monitor payments and therapy schedules for financial reporting

4. Event and Programme Support

• Assist in organising parent workshops, staff trainings, and meetings
• Provide logistical support for therapy and intervention programmes
• Participate in facilitation of programmes and special projects as assigned

5. Compliance and Reporting

• Monitor compliance with organisational and unit protocols, including confidentiality and funding requirements
• Generate routine and ad-hoc reports for management and stakeholders
• Assist in audits and service outcome tracking

Education and Experience

• Diploma or equivalent in Business Administration, Social Services, or related field (relevant experience without a diploma will also be considered)
• Prior administrative experience, preferably in healthcare, education, or social services
• Familiarity with the therapy and intervention process for children and families is advantageous

Technical Skills and Competencies

• Proficient in using Microsoft Office Suite and administrative software for billing and data management
• Strong organisational skills with attention to detail
• Ability to manage multiple tasks and prioritise effectively
• Basic knowledge of therapeutic work is a plus
• Proficient in billing processes and expenditure monitoring

Generic Skills and Competencies

• Excellent interpersonal and communication skills
• Ability to collaborate, build and maintain strong relationships with different stakeholders
• Ability to contribute to a positive work and team culture where members strive for the highest standards of service delivery and care
• Ability to adapt to change and a willingness to embrace new strategies and ways of working
• Ability to work independently with minimal supervision
• Ability to work effectively in a team-oriented environment
• Ability to multi-task and prioritise responsibilities
• Attention to detail and accuracy in record-keeping
• Strong organisational and time management skills
• Demonstrated professionalism and a strong work ethic

• Preparation of cheque payments, payment certificates, outstanding payables report
• Management of monthly cash book - payment vouchers, cash vouchers, showroom vouchers
• Verifying of staff claims
• Filing, archiving and safekeeping for all invoices and statement of accounts
• Bank Statement & Cash Book reconciliation
• Calling customers for payment and follow up on receivables issues and security deposits
• Other assigned ad hoc duties

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Marketing Executive

Kingdee International Software Group (Singapore) Pte. Ltd

112 Robinson Road

$4,000 - $5,000 per month

Full time

About Us

Kingdee Singapore is a branch of Kingdee International Software Group based in Singapore, as the international business center. Kingdee International Software Group Co., Ltd. is a listed company on the main board of the Hong Kong Stock Exchange (stock code: 00268). It is a globally renowned enterprise management cloud SaaS company, serving over 7.4 million customers. Now, we need professionals with passion and dreams to join us and achieve brilliant success together.

What you'll be doing

• Develop and execute compelling marketing campaigns that effectively promote our product portfolio and enhance brand awareness

• Manage the company's social media channels, creating engaging content and implementing effective digital marketing strategies via SEO, SEA and SEM strategy

• Collaborate with the sales team to support lead generation efforts and deliver tailored marketing collateral

• Conduct market research and competitor analysis to identify opportunities for growth and to inform the company's marketing initiatives

• Assist with the planning and coordination of exhibition, events, and other marketing activations

• Monitor and analyse marketing performance metrics to continually optimise campaigns and strategies

• Establish, coordinate, and maintain relationships with the government, media, partners, and customers to ensure a favorable external environment

• Plan, develop, and execute email marketing programs

• Explore opportunities for brand partnerships

What we're looking for

• Minimum 2-3 years of experience in a marketing role, preferably within IT industry

• Strong understanding of brand management principles and the ability to develop and execute impactful marketing campaigns

• Proficiency in digital marketing, including social media, content creation, and data analytics

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams

• Demonstrated creativity and problem-solving skills, with a keen eye for detail

• Familiarity with both English and Chinese is a bonus

• A bachelor's degree or diploma in marketing, communications, or a related field

How to Apply

Interested candidates are invited to send their resume and cover letter to [email protected] with the subject line "Application for Marketing Executive."

Join us at Kingdee Singapore and be a part of a company that values growth, innovation, and teamwork.

• At least 3 years of working experience
• Senior executive accounts role
• Handling of full set of accounts
• Quarterly GST reporting and submissions
• Familiar with MIM Inventory and Accounting software
• Experience in Automotive industry and inventory control a plus
• Spoken Languages : English / Mandarin
• Other ad-hoc duties as required

1. Job Summary

SG Cares is a national movement to build a caring and inclusive home for all, where Singaporeans can show care and consideration to others. In 2018, pilot studies on how to grow more volunteers and better channel their efforts to areas where they can have greater impact in the neighbourhood were established in two towns.

The pilots showed that a dedicated effort at the local-level to grow the volunteer pool, build their capabilities, and coordinate the demand and supply of volunteers, was important to make a sustained impact. Hence, MCCY will be partnering community groups to establish Volunteer Centres (VC) for volunteer matching, deployment and training in the towns.

The VC will help:

a. build volunteer management capabilities;

b. broker sustained partnerships between volunteering groups; and

c. work with service providers to meet their needs for volunteers

2. Key Responsibilities

Volunteer Management

• Provide support in the overall aspect of the volunteer management programme (Recruitment, Training and Retention) for the town of Kreta Ayer / Bukit Merah
• Network and form partnerships with corporates, schools, religious organizations, and other ground-up volunteer groups
• Coordinate meetings with multiple stakeholders and follow up on volunteering initiatives and projects
• Support the development of framework and training curriculum for volunteers
• Organise and provide support in events including formal or informal recognition, reward programmes, and appreciation events for volunteers
• Document and monitor outcomes
• Maintain and update Volunteer Programme materials (such as applications, policies and procedures, volunteer handbook, etc)
• Support all secretariat work and reports of the volunteer programmes to management, internal and external stakeholders
• Update and manage database of volunteers to ensure accurate and up-to-date records

Marketing and Communication

• Support the development of strategy and operationalize plans to market the services and volunteering opportunities to community and corporate partners
• Plan and manage all publicity efforts to drive volunteer recruitment and organise outreach events
• Support in the management of the social media account and help to generate content

3. Accountability

• Reports to Volunteer Manager

4. Competency Requirements

Technical Competencies:

• Recognised Diploma / Bachelor in any field with minimum 2 years related work experience

Core Competencies:

• Positive vibes with strong interpersonal skills
• Team player who is resourceful, adaptable and able to perform multitasks under given timeline
• Self-motivated and pleasant personality
• Passionate about volunteerism and enjoy serving in community

Preferred achievements / characteristics:

• Good organisational and project management skills
• Resilient, resourceful and independent with minimum supervision

· Experience in cooking South indian food like idly,dosi & Meals Etc.

· Ability to follow SOP’s and detailed recipes.

· Knowledge of varieties of Indian Spice.

· Follow the Instructions of Head Cook and able to work with team Member.

· Ensure the food quality and the presentation.

· Ensure the prompt and speedy delivery of orders.

· Receiving goods after checking the quality and quantity.

· Storage of raw materials and ingredients appropriately.

· Check the quality of raw and cooked food products to ensure the standards.

· Ensure personal hygiene and safety requirements.

· Ensure the cleanliness of the kitchen, cooking utensils, and equipment.

· Must be able to work on weekends and public holidays.

· Able to work well under pressure in a fast-paced environment.

Requirement

• Diploma/Degree in Information Technology/Computer Science or any related study
• At least 3 years of experience in Networking
• Experience in firewall, switches, routers, proxy, load balancers, NAC, Wireless, remote access (VPN)
• Knowledge in managing Alcatel switches, Aruba Wireless Controllers, Palo Alto firewall, Network Access Control, RSA, F5 VPN, Alteon Load Balancers.
• Knowledge in Cloud infrastructure (AWS) will be an advantage.

Responsibilities

• Responsible for day-to-day Operation and BAU and administration of network and security infrastructure.
• Manage and maintain the network infrastructure
• Monitor the network performance (bandwidth usage, health of network equipment etc.) to ensure network availability and reliability.
• Support network related service requests
• Proficient in analyzing and optimizing network performance
• Collaborate with cross-functional teams, including vendors or business partners to troubleshoot and resolve network outages, ensuring minimal downtime and service disruption.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR RESPONSIBILITIES:

• Participate in program/project requirements and design sprints to define business and technical requirements through design implementation.
• Manage the requirements delivery (planning, estimation, risk management, reporting) to succeed in meeting overall program/project delivery.
• Leverage business knowledge to advise features/requirements priorities to delivery leads and/or product owners.
• Gather requirements by facilitating/coordinating meetings and conversations between business users, product owners, designers, SMEs, tech leads, and other relevant stakeholders.
• Identify people and systems impacted by functional and non-functional requirements.
• Collaborate with AI-enabled tools and methodologies to ensure requirements are effectively integrated into AI-supported workflows.
• Create/gather acceptance criteria in user stories and prepare any requirements specifications.
• Proactively engage, manage, and build strong relationships with clients and stakeholders.
• Work closely with Developers, DevOps engineers, Designers, and QA teams during all phases of the development lifecycle.

WHO YOU ARE:

• Degree in Information Technology or equivalent.
• Relevant domain: Financial Institution, Retail, E-Commerce, Environmental, Social, and Corporate Governance (ESG).
• At least 1-2 years of working experience in IT business analysis. Plus point to have experience in AI-driven workflows or collaborative AI-enabled team structures.
• Good understanding of enterprise applications or prior experience in various tech products/development stacks is ideal but not mandatory.
• Strong familiarity with AI tools such as ChatGPT, GitHub Copilot, Jira Automation, or other AI-enabled platforms is a plus.
• Good communication, analytical, conceptualization, and problem-solving skills.
• Participated in full software or product development cycles.
• Knowledge and experience of Agile development practices.
• Experience working within mob teams or other high-collaboration environments is highly desirable.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the globe bring broad and unique expertise. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

This position requires 5 days per week onsite in our Singapore office and occasional after hours support for moves and IT infrastructure changes.

What is Front Office Desktop Support responsible for?

Front Office Desktop Support provides technology and functional support to internal clients for issues including hardware, operating system, desktop/web applications, mobility, conferencing, and printing. Our goal is to increase users’ ability to self-service, automate contacts, enhance users’ experience, and support users in adopting new technologies. We are the primary customer interface with technology and are responsible for supporting all customer facing technologies.

What is the Associate IS Analyst-Technical Support responsible for?

Provide desktop support for Franklin Templeton employees. This includes addressing their technical issues, requests, and support of the IT Infrastructure.

What are the ongoing responsibilities of this position?

• Provide on-site technical support and customer service as well as remote user support
• Running of the server room. Able to effectively isolate issues relating to power supply, UPS, air conditioning and infrastructure cabling
• Maintain accurate tracking of tape media, loading/ unloading of tape media for backup and restoration
• Participate and conduct Disaster Recovery exercise for local office and regional offices
• Build customer relationships with the senior level employees and administrative support personnel in the office and travel to our other offices in the region
• Accountability for addressing technical issues in a timely manner and providing concise and timely updates
• Address issues that arise within the local office and tickets for local and remote users routed from the service desk
• Coordinate, setup, and support technologies used in Conference Rooms
• Provide Audio Visual Support for internal meetings as well as domestic offsite meetings
• Provide support for trading and investment management technologies
• Supports and maintains effective relationships with users in their assigned areas, especially regarding operating systems, applications, mobile devices, new technologies and communications infrastructure
• The primary value is to provide quick and effective resolution while minimizing disruption to the customer
• Actively participate in team meetings
• Ordering and maintaining inventory of IT assets as well as ensuring accurate invoicing
• Project work related to acquisitions and integration of companies
• Coordinate and support office moves, and user restacks
• Be an active advocate for the customer within IT and with outside technical groups
• Escalate issues to the appropriate teams and drive to closure
• Manage the ticketing queues to ensure issues are prioritized and actioned
• Availability to provide support outside business hours
• May include occasional travel to other offices
• Follow company guidelines, processes, and standards
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Ability to perform remote troubleshooting and provide clear instructions.
• Set up, maintain, and troubleshoot Microsoft Windows (Win 11 AND Office 365) Desktop and Laptops
• Basic Knowledge of ADS, DNS, DHCP configuration
• Handling of Asset management and vendor management
• Basic LAN (Network) troubleshooting knowledge and understanding of VLAN concept
• Outlook, MS Teams, and OneDrive configuration in end client
• Identify and escalate situations requiring urgent attention, redirecting problems to appropriate resources
• Assist in creation of technical documentation and manuals regarding standard operating procedures and customer service guidelines relating to remote and localized IT support

What qualifications, skills and experience would help someone to be successful?

Minimum Qualifications:

• Bachelor’s or higher degree in computer science or related field
• Minimum of 2 to 3 years in a similar fast paced and dynamic environment in the desktop support role
• Excellent skills and abilities in organization, planning, multi-tasking, and flexibility
• Excellent communication and interpersonal skills
• Good problem-solving and critical thinking skills
• Ability to actively participate as part of a team as well as work independently
• Strong service delivery and customer management skills for local and remote users
• Proficient in supporting Windows 10, Windows 11, Office 365, iOS, and Mobile Technologies
• Reliable transportation – mileage will be reimbursed when travelling to a non-primary office is required
• Excellent problem-solving and multitasking skills

Preferred Qualifications

• Experience supporting multiple facets of the business in a corporate environment strongly preferred
• Experience using ServiceNow Ticketing system

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to [email protected]. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request.

We regret that only short-listed candidates will be notified.

Duties and responsibilities

 Ensure accounts payable invoices

 Ensure GST recognition is in compliance with IRAS regulations.

 To check and ensure payments are properly supported and authorized according

to Group Policies and Processes.

Skill Required

 GCE O levels or Diploma qualification.

 Min. 1-2 years of experience in Accounts Payable.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286