Working Location: Kallang

Salary: $5000 - $8000/month

Key Responsibilities

Administrative Support

• Manage and maintain the executive’s calendar, including scheduling appointments, meetings, and travel arrangements.
• Screen calls, emails, and correspondence, and prioritize them for the executive’s attention.
• Prepare and edit reports, presentations, and other documents as required.
• Organize and maintain the executive's files, ensuring confidentiality and easy retrieval.

Coordination and Communication

• Serve as a liaison between the executive and internal/external stakeholders.
• Coordinate team meetings, prepare agendas, and record minutes.
• Follow up on action items from meetings to ensure timely completion.

Event Planning and Logistics

• Organize and manage events, conferences, and other functions.
• Handle logistics such as venue booking, catering, and travel arrangements for attendees.

Project Management

• Assist with special projects by coordinating resources, monitoring timelines, and updating the executive on progress.
• Conduct research and compile data to support decision-making.

Operational Support

• Monitor and manage budgets, invoices, and expense reports.
• Procure office supplies and equipment as needed.
• Oversee and ensure compliance with company policies and procedures.

Qualifications and Skills

Education and Experience

• Bachelor’s degree in Business Administration, Management, or related field (preferred).
• Proven experience as an Executive Assistant or in a similar role (typically 3-5 years).
• Flexibility to work extended hours, including evenings or weekends, if necessary.
• Willingness to travel occasionally for business purposes

- Work from home;

- able to source leads for home staging ( eg from real estate agents )

- flexible timing;

- understand basic home staging for sales / rental of properties;

- preferably with some experience in interior design and/ or some experience in property marketing / sales.

- knowlege in internet marketing is preferred.

What it's about

Your main duties and responsibilities comprise the following tasks:
• Support senior members of the team, including Chairman of Asia, with client presentations/pitches, product updates, meeting preparation and overall fund raising efforts
• Perform various tasks related to product reporting, internal and client requests
• Initiate, organise and participate in calls and visits with institutional investors
• Support preparation of IHDDs
• Map out investor landscape in new markets
• Organise and attend a diverse array of client events

What we expect

• BA/BSc from a top tier university in finance, accounting, economics or a relevant discipline
• Min two years of experience in business development, marketing/sales and/or general finance/reporting functions
• Excellent analytical, interpersonal and presentation skills, and a strong desire to learn and succeed
• Attention to detail and quality
• A humble and enthusiastic individual with a passion for private markets
• An understanding of private markets and prior industry experience would be a distinct advantage
• Excellent level of business English – both written and verbal
• Excellent level of business Mandarin – both written and verbal, in view of supporting Greater China clients
• Proficiency in Microsoft Office, especially Excel and PowerPoint
• Willingness to work to tight deadlines in a challenging environment

What we offer

Partners Group is a global financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow:
• Professional, international working environment
• Challenging, rewarding career within a growing company
• Collaborative environment, with on-the-job training and mentorship opportunities
• 25 vacation days
• One-month sabbatical after every five years of service
• Lunch allowance
• Education assistance program
• Fun office and team events, including volunteer opportunities to connect with and help our local communities

Working Location: Kallang

Salary: $5000 - $8000/month

Key Responsibilities

Administrative Support

• Manage and maintain the executive’s calendar, including scheduling appointments, meetings, and travel arrangements.
• Screen calls, emails, and correspondence, and prioritize them for the executive’s attention.
• Prepare and edit reports, presentations, and other documents as required.
• Organize and maintain the executive's files, ensuring confidentiality and easy retrieval.

Coordination and Communication

• Serve as a liaison between the executive and internal/external stakeholders.
• Coordinate team meetings, prepare agendas, and record minutes.
• Follow up on action items from meetings to ensure timely completion.

Event Planning and Logistics

• Organize and manage events, conferences, and other functions.
• Handle logistics such as venue booking, catering, and travel arrangements for attendees.

Project Management

• Assist with special projects by coordinating resources, monitoring timelines, and updating the executive on progress.
• Conduct research and compile data to support decision-making.

Operational Support

• Monitor and manage budgets, invoices, and expense reports.
• Procure office supplies and equipment as needed.
• Oversee and ensure compliance with company policies and procedures.

Qualifications and Skills

Education and Experience

• Bachelor’s degree in Business Administration, Management, or related field (preferred).
• Proven experience as an Executive Assistant or in a similar role (typically 3-5 years).
• Flexibility to work extended hours, including evenings or weekends, if necessary.
• Willingness to travel occasionally for business purposes

Responsibilities:

• Manage daily purchase for Kitchens & Outlet operations (including issuing of Purchase Orders)
• Responsible for the daily operations of the purchasing department including sourcing, evaluation and procurement of supplies
• Request for quotations from suppliers for new/alternate items
• Source for appropriate products and services with the best possible pricing and payment terms by manner of quotations from suppliers
• Check and manage the current supplier’s list for all kind of materials by identifying potential suppliers and conducting vendor visits
• Manage supplier relations for maximum mutual benefits.
• Ensure that all efforts are exhausted in obtaining the best possible quotations.
• Ensure the timely preparation of purchase order so that all approved purchase requests can be ordered and the goods delivered by the suppliers on the date needed.
• Conduct periodic market survey in association with department concerned to determine and/or validate the availability and prices of market goods
• Coordinate and liaise with head of department on all outstanding matters pertaining to quality, reliability of delivery so that the standards set by the hotel are not compromised.
• Keep track of all outstanding purchase orders to ensure that goods are delivered on time, in formalizing a monthly outstanding order report per department.
• Assist to ensure that price comparison among other hotels is done on a regular basis.
• Keep good relationship with user department and suppliers.
• Perform other duties that may be assigned by management from time to time.

Key Job Requirements

• Diploma in Tourism / Hospitality Management or Accountancy
• Minimum of 1 year of experience in a similar capacity with proven track records
• Entry Level applicants are welcome
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint

To be successful in this sought after role, you will demonstrate the ability to excel within a luxury brand.

You will also bring with you a passion for service, excellent organisational skills as well as communication skills, be results orientated with a dedication to exceeding customer expectations.

Previous experience in a five-star environment is desirable, and above all else, pride yourself on ability to build relationships and guest experiences epitomising French elegance, style and sophistication.

Admin and Finance Executive | 6 MTHS | Up to $3.5k | Eunos

• Monday - Friday 9am -6pm
• Salary Range : $2,500 - $3,500
• Location : Eunos

Job Description:

• Assist with procurement
• Processing of petty cash and invoices
• Verifying payment listings and maintaining of vendor listing
• Checking of payment vouchers from facilities
• Checking of management accounts and financial statements
• Prepare, review of budget proposals and monitoring of expenditure
• Checking of finance documents in preparation and provide support for audit
• Maintaining and updating of Admin and Finance records
• Tagging of fixed assets, inventory, and condemnation of items
• Issuing and obtaining signatures for Cheque
• Provide secretarial support for committee meetings
• Other Ad-hoc duties

Job Requirements

• With relevant experience
• Possess at least Diploma cert
• Able to attend meeting or work on weekend whenever required (quarterly meeting)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

- 1-year contract (Convertible)

- Up $3300 + AWS + PB

- Boon Lay Way

- Mon to Fri, 9am to 6pm

Job Responsibilities

• Preparation of Quotation for both spare parts and service attendance to customer
• Preparation and issue service kits and spare parts to service engineers
• Maintain good rapport with customers
• Attend to technical enquiries from customers
• Pick & pack of spares when necessary
• Prepare shipping documentation and arrange delivery with courier companies

Period:

• 1-year contract (Convertible to perm)

Location:

• Boon Lay Way

Working Hours:

• Mon to Fri, 9am – 6pm

Salary:

• Up $3300 + AWS + PB

Requirements:

• Willingness to learn and display humble attitude towards colleagues and superior
• Able to read and understand schematic and block diagrams (Training will be provided for non-experience)
• Min. Diploma (Maritime studies & Electrical and Electronic preferred)
• PC literate
• Able to work independently and also a team player

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1879978)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | W: www.successhrc.com.sg

• Contract Period: at least 4 months Maternity Cover, starting in January 2025
• Working Hours: 5 days
• Mon-Thu: 9am-6pm, Fri: 9am-5.30pm
• Work Location: Paya Lebar Road

About the role

As a Business Support Executive, you’ll be at the heart of our operations, working closely with the Managing Director to keep things running smoothly. From managing schedules and creating impactful presentations to coordinating key business activities, this role offers you the opportunity to showcase your organizational skills and be a pivotal part of our success.

Responsibilities:

• Provide comprehensive administrative assistance to the Managing Director, including managing appointments, organizing meetings, preparing expense claims, and generating reports.
• Create fee proposals, presentations, and materials for tender interviews.
• Prepare detailed reports and presentation materials for board meetings, while recording accurate meeting minutes for timely distribution.
• Coordinate, prepare, and review documents for accuracy and compliance, and efficiently manage Managing Agent agreements and other administrative tasks.
• Handle incoming correspondence, including emails and calls, responding or redirecting inquiries as necessary.
• Assist with various tasks as assigned by the Managing Director to ensure the seamless execution of day-to-day operations.

Requirements:

• Able to manage multiple priorities efficiently and with attention to detail.
• Has excellent verbal and written communication skills to interact effectively with stakeholders.
• Proficient in Microsoft Office, especially PowerPoint, Word, and Excel, with the ability to learn new tools quickly.
• Demonstrates initiative in problem-solving and takes ownership of assigned responsibilities.
• Meticulous in reviewing documents and ensuring accuracy in all deliverables.
• Thrives in a dynamic environment and can seamlessly manage ad-hoc duties.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Daniel Lim | Registration Number: R24124455 | AlwaysHired Pte Ltd

EA Licence No: 24C2293

What you'll be doing

• Assist with procurement, petty cash, and invoice processing
• Verify payment listings, vouchers, and vendor records
• Support budget preparation, expenditure tracking, and financial document checks
• Maintain admin and finance records, including fixed assets and inventory updates
• Provide secretarial support for meetings and assist with audit preparations
• Handle cheque issuance and other ad-hoc duties as needed

What we're looking for

• Diploma level and above in related studies
• 1 - 3 years of experience in similar setting
• Proficient in Microsoft Office
• Familiarity with email communication and calendar management tools

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

[Job ID: 780581]

Responsibilities:

• Manage daily orders and deliveries (50-80 cases per day).
• Prepare and process shipping documents.
• Coordinate delivery logistics and arrangements.
• Monitor and manage outstanding deliveries.
• Perform other ad-hoc tasks as assigned.

Requirements:

• 1-2 years of experience in logistics or a related field.
• Interest in working within the maritime industry.
• Proficiency in Microsoft Office (Excel and PowerPoint) for Sales/Marketing.
• Excellent written and verbal communication skills.
• Strong work ethic and a positive attitude.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Job Description

• Responsible for the full spectrum of M’s Bridge functions, including the set-up, commissioning, troubleshooting and generation of reports
• Provide technical advice and guide team members for commissioning of M’s Bridge systems
• Perform data collection and analysis
• Perform software troubleshooting and liase with relevant stakeholders to resolve technical issues
• Liase with factory and other departments to resolve issues where necessary
• Perform Escalator / Lift / Group control software configuration including uploads/downloads & traffic studies using Windows & legacy software (eg. MS-DOS).
• Perform PC Hardware and software installation & troubleshooting
• Perform data collection, analysis and preparation of various reports, including but not limited to monthly/quarterly/yearly callback analysis reports
• Assist with customer presentations as and when required
• Assist in training activities
• Other duties as assigned

Job Requirement

• Candidate must possess at least a Degree in Computer Technology or Electrical/Electronics Engineering.
• Minimum 3 years of relevant working experience in similar industry
• Knowledge of legacy software like MS-DOS, PC hardware/OS troubleshooting would be an advantage
• Self-motivated and a fast learner
• Customer-oriented with good communication skills
• Able to take charge of a team or work independently when required
• Resourceful with good organizing skills

Candidates with more experience shall be considered for a senior position.

Interested applicants are invited to send your updated resume in MS Word format via APPLY NOW.

We regret that only shortlisted applicants will be notified.

Responsibilities

· To optimize airside equipment selection in order to minimize the cost and enhance winning probability for project tender

· To respond to customers in timely manner on changes in project tender requirement

· To process PO, SO, MSR, etc. into the system

· To enter order to factory with accuracy

· To ensure delivery schedule meets customer’s requirement to align with the sales forecast

· Any other duties as assigned from time to time

· Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements

· Education levels should be Diploma in Engineering or equivalent

· At least 1-2 years of experience in relevant job scopes

· A team player, able to work in a team closely

· Meticulous and has eyes for details with pleasant characteristics

· Good communication skills

Job Responsibilities

• Responsible for the L2 support and troubleshooting for production incidents and critical system interface.

• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.

• Responsible for production system integrity and production system readiness of banking systems.

• Support the IT Planner in meeting project objective and perform production transition for new system launch and system change request.

• Propose improvement for systems based on identified process gaps.

• Standardize processes through developing implementation, integration, and documentation in accordance to set standards.

• Identify and propose suitable processes for automation and implementation.

• Highlight and escalates risk issues to relevant parties in a timely manner.

• Participate in system restoration for Disaster Recovery exercises.

Job Requirements

• Degree in Computer Science or Information Technology

• Possess strong work experience in the Application or System Support function, preferably in a bank or financial institution.

• Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows Services and LINUX application services

• Experience in suporitng Banking payment systems will be advantageous

• Possess good understanding and competency in scripting (such as DOS, UNIX or VBA).

For more information, please visit to www.gmprecruit.com and search for Job Reference: 17353

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

Job Title: Level 1 Support Technician

Purpose of the Role

The Level 1 Support Team provides critical front-line support across all aspects of infrastructure. Working as part of a global team, they are responsible for:

• Pro-active monitoring of infrastructure.
• Performing initial triage of alerts and inbound support requests.
• Creating and assigning support cases to the Level 2 operational support teams.

This is a client-facing role with a high level of interaction, requiring the delivery of high-quality service and support. In addition to day-to-day activities, there are opportunities to be involved in internal projects and initiatives. The ideal candidate will have a demonstrated interest in Technology and Finance.

Responsibilities and Duties (include but are not limited to):

• Monitoring & Alerts:Monitor various alert systems and the Service Operation’s email, and respond to the Service Operation hotline.
  
• Issue Recording:Record all issues within the internal CRM system.
  
• Problem Determination:Provide first-level problem determination/triage on all issues (network/systems/application).
  
• Client Interaction:Acknowledge and resolve clients’ inquiries and issues within the prescribed Operational Level Agreement (OLA).
  
• Collaboration & Escalation:Engage the relevant Subject Matter Experts and other Service Operation personnel to ensure issues are resolved within the agreed SLA escalation matrix.
  
• Communication:Interface with clients, vendors, market participants, and financial exchanges.
  Manage formal communications to clients.
  
• Performance Reporting:Generate statistics on issues raised, resolved, time to resolution, and other Key Performance Indicators (KPIs).
  
• Team Engagement:Foster open communication between team members and managers, promoting ideas for improving service delivery.
  
• 24x7 Support Coverage:Work as part of a global team that provides 24x7 Level 1 Support coverage on a rotation basis.
  

Education, Skills, and Background (Including Education and Experience Requirements):

• 2+ years of experience in a similar customer-facing role.
• Degree or diploma in Computer Science, Computer Engineering, or a related discipline.
• Experience in a financial industry support role preferred.
• Excellent verbal and written English-language communication skills to manage customer relationships effectively.
• Strong process discipline with a working knowledge of Salesforce or other CRM systems.
• Working knowledge of Linux & Windows systems, network configuration, and general troubleshooting.
• Ability to work constructively as part of a team, sharing ideas and resources.

Desirable Skills:

• ITIL certification.
• Understanding of Financial Markets (Equity, Futures, Options).

Working Arrangements

This is a hybrid position. The role holder will participate in a shift rotation, working 5 days a week, covering the hours of 07:30 – 16:30 from Monday to Sunday (including at least one weekend day per week).

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.
• Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.
• Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.
• To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.
• Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.
• Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.
• Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
• Good communication skills, negotiation skills, and stakeholder management.
• Adhere to organizational guidelines and process during deliver.
• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
• eal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Requirements:

• Minimum 6-9 years of experience and out of which, minimum 5+ years of Production Management experience in CORE Banking.
• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.
• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
• Good level of command over production Infra; performance monitoring and reporting tools.
• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
• Working Experience on any microservice platform mostly in Banking.
• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
• Ability to work with stakeholders to stretch role in depth/width.
• Should be well-versed with latest Finacle and technology trends.
• Good experience in running automation and service improvements experience.
• Good experience on working with multiple teams of infra and Functional team.

Job Description

• Industry/ Organization Type: Manufacturing (Consumer Appliances)
• Position Title: Technical Support Assistant
• Working Location: Pasir Ris
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $3,500 + AWS + Overseas Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Troubleshoot various hotel guestroom appliances such as safes, minibars, kettles, hairdryers, irons, and clocks.
• Manage the entire spare parts inventory and improve inventory control processes.
• Handle technical issues for local and overseas hotel customers and generate investigation reports.
• Collaborate closely with certification and sales colleagues to address challenges.
• Participate in testing, evaluating, and implementing new products.
• Visits to overseas customers/distributors to provide technical support.

APPLY NOW!!!

• A diploma or degree in electrical and/or mechanical engineering is advantageous.
• Familiarity with Microsoft Word, Excel, and PowerPoint.
• A hands-on, eager-to-learn, and progressive attitude.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69028 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Technical Support Engineer
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 5.30 pm; Saturday 8.30 am – 12.30 pm
• Salary Package: Up to $5,000 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to customers for UPS, DC Systems, and Battery installations, commissions, repairs, and maintenance.
• Coordinate with end-users on-site to ensure smooth installation, commissioning, and maintenance activities.
• Collaborate with customers and engineers to ensure safe execution of site work.
• Deliver training to customers on the startup and operation of UPS and DC Systems.
• Monitor and follow up on maintenance contracts to ensure work is completed promptly.

APPLY NOW!!!

• Minimum Diploma in Electrical/ Electronics Engineering or its equivalent.
• At least 3 years of relevant experience in the UPS and DC power industry.
• Willing to travel across Asia on short notice.
• Immediate availability and own transport required.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69101 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

Required Skill:

• SQL/Oracle and Unix

Job Description:

• Good experience in Unix/Linux and SQL/Oracle
• Experience in banking and Cards domain.
• Should have good functional knowledge and good communication & coordination skills
• Good Knowledge system/application log analysis
• Ability to effectively use complex analytical, interpretive, and problem-solving techniques.
• Verbal and written communication skills are vital.

Responsibilities

• Monitor and observe system alerts or out-of-norm system behaviors to proactively identify issues.
• Follow incident isolation procedures to accurately identify and verify faults before applying problem resolution scripts or escalating issues.
• Perform record consolidation for reporting, analytics, or audit purposes.
• Conduct post-change system health checks to ensure changes did not cause undesirable behavior.
• Manage the lifecycle of incident tickets, from creation and update to escalation and closure.
• Review and verify the accuracy of operational scripts, and suggest areas for improvement.

Experience and Skills Needed

• Hold a Nitec, Diploma, or Degree, preferably in Engineering or Information Technology.
• Work in teams on a 12-hour rotation shift, covering weekends and public holidays.
• Ability to follow documented work instructions and procedures with precision.

Job Description

• Act as backup for GPS monitoring and preparation of GPS report
• Act as backup for CCTV monitoring and preparation of input into the CCTV monitoring reports and coordinate between the operations team
• Attend all other various periodic meetings and audit requirements of all oil majors
• Attend and assist ISO preparation and audits
• Attend all incident investigations and coordinate recommendations, suggestions and closure
• Coordinate and prepare monthly closing reports of all oil majors
• Coordinate and manage all safety meetings, toolbox meetings and other various paperwork
• Coordinate and ensure gap closure arising from various audits
• Ensure up to date keeping of all oil majors, operations and management systems
• Plan, organize and support all company’s safety programme, campaigns and events.
• Other ad hoc duties as assigned by your supervisor

Requirements:

• Proficient in Microsoft Office
• Strong communication and interpersonal skills

Working location:

Joo Koon

Working hours:

Mon - Fri 8.30am to 5.30pm &

Alt Sat 8.30am to 12.30pm

Interested candidates, please email: [email protected]

Requirement - Advanced Response Center (Tier 1)

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. An ARC typically employs highly trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose.

ARC Tier 1 is the first line of technical support.

This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

· Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

· Record and manage all transactions/ cases in Service Management System

· Broadcast notifications to the relevant parties

· Provide timely status update, follow up on cases escalated until closure within the service level agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.