Responsibilities

• Manage projects end-to-end, ensuring timely delivery, budget compliance, and stakeholder satisfaction.
• Oversee planning, reporting, risk management, resource allocation, and scope control for medium to high-complexity projects.
• Develop detailed project plans, monitor progress, and address deviations or issues.
• Collaborate with internal teams, vendors, and clients to meet service expectations and project goals.
• Lead regular project meetings, update stakeholders, and ensure smooth execution from start to finish.
• Manage project finances, vendor invoices, and payments.
• Coordinate with IT teams (Infrastructure, Security, Network) for project tasks.
• Plan and execute key phases, including testing, go-live, and post-implementation.
• Drive innovation, process improvement, and change management initiatives.

Requirements

• Bachelor’s or Master’s degree in Computer Science or a related field.
• 12+ years of technology experience, including 8+ years in project management.
• Strong communication and stakeholder management skills.
• Experience in banking projects or Java development is a plus.
• Familiarity with Agile and Waterfall methodologies.
• Knowledge of cloud platforms, especially AWS, is an advantage.

Responsibilities:

IT Helpdesk Support:

• Provide Technical Assistance: Offer first-line support for hardware, software, and network-related issues to all employees.
• Troubleshoot Issues: Diagnose and resolve technical problems with hardware, software, and peripheral devices.
• Ticket Management: Log, prioritize, and track all IT support requests using the designated ticketing system.
• User Account Management: Assist in creating, modifying, and disabling user accounts in various systems (Active Directory, email, etc.).
• Remote Support: Provide remote assistance to off-site or traveling employees.
• Software Installation: Install and configure software applications on user devices as needed.
• New hire induction: Provide introduction and guidance to new users on the effective use of IT systems and tools.
• Onboarding and offboarding: Create user account and configure corporate devices for new hires. Disable leavers access to company resources,

IT Operations Support:

• System Monitoring: Monitor and maintain computer systems, networks, and servers to ensure optimal performance and uptime.
• Network Maintenance: Assist in the maintenance of the local area network (LAN), wide area network (WAN), and VPNs.
• Hardware Management: Assist with the setup, configuration, and maintenance of hardware including servers, desktops, laptops, printers, and other peripherals.
• Documentation: Maintain accurate documentation of system configurations, procedures, and IT inventory.
• Assets management – Software and hardware procurement.

Qualifications and requirements

• Candidate must possess at least a Diploma in IT, Computer Engineering or equivalent.
• At least 2-3 years of experience in IT support or equivalent will be advantageous, fresh graduates are welcome to apply.
• Experience in a fast paced, IT dependent environment will be advantageous.
• Experience with helpdesk software and ticketing systems.
• Experience with Windows OS imagine and Intune Autopilot.
• Networking knowledge and experience will be advantageous.
• Proficiency in troubleshooting hardware and software issues.
• Knowledge of cybersecurity best practices and protocols is a plus.

Responsibilities:

·Plan, execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery

·Conduct root cause analysis & implement pro-active measures

·Responsible for supporting operational systems satisfying contractual Service Level Agreement

·Perform and manage routine preventive maintenance and operational activities promptly and effectively

·Perform troubleshooting and fault rectification

·Provide up-to-date project documentation and reports

·Diagnose and rectify technical issues

·Perform standby duties if required

Requirements:

·Experience in Windows server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.)

·Strong troubleshooting skills and analytical mind with problem-solving aptitude

· Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment

·Pro-active, dynamic and with good analytical/conceptual thinking

·Able to work independently as well as in a team and good interpersonal skills

·Good Working knowledge with VPN, firewall appliances would be an advantage

·Good working knowledge with routers, switches would be an advantage

·Good working knowledge in hardware like servers, storage area networks (SAN), network-attached storage (NAS) devices

•Experience in hardening of OS, system and network equipment

•Experience in Patch Management

•Good Knowledge of IT Infra services like Active Directory, DHCP, DNS, Exchange/Mail Service, Database, Web or App Server etc.

·Entry level candidates are welcome. Candidates with more/ complexity of experience will be considered for a senior role.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

[Job ID: 828193]

Responsibilities :

• Primarily responsible for solving technical business solution needs of partner and/or end user by providing presales support in the following areas:
  o Presentation
  o Demo
  o POC
  o Proposal writing
  o Compliance table
  o Statement of Work (SOW)
  o Training/Product Enablement
• Develop working proficiency and obtain certifications on assigned products and technologies through self-directed and formal training
• Responsible for conducting hands-on POC independently
• Independently present vendor’s solution to partners and end-users
• Provide updates and trainings to partners and end-users when required
• Collaborate, work closely and support product managers and channel account managers, in bringing opportunities to closure
• Provide timely and accurate reporting
• Any other ad-hoc duties as assigned

Requirements:

• 2 years of hands-on experience in IT network and Cybersecurity domain
• Strong knowledge of security and networking infrastructure environment
• Process good analytical, communication, interpersonal and personal skill
• Good attitude with willingness to learn
• Demonstrate high level of independence

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Job Description

• Industry/ Organization Type: Manufacturing/Electronic Components and Boards
• Position Title: IT Security Manager (Regional)
• Working Location: Bedok (Company pick-up provided at Bedok MRT)
• Working Hours: 5 Days, Mon – Fri (8:15 am – 5:15 pm)
• Salary Package: Basic up to $12,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Analyze and prioritize vulnerabilities based on severity, potential impact, and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention, and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques, and incident response strategies.

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, IT, or equivalent experience.
• Has 5+ years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Professional information security certification preferred (e.g. CompTIA Security+, CISSP, CISA, CISM).

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67372 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : IT Risk Analyst /Systems Programmer

Key Job Duties:

1. Must have overall 8+ years IT experience
2. Role : Technology Risk Management Analyst - Audit and Third Parties Risk Assessment
3. Degree in computer science/engineering or related disciplines.
4. Write and maintain programmable code outlined in technical instructions and specifications for software applications and operating systems.
5. 05+ years of hands-on IT Risk / Technology Risk management experience in the banking or financial or insurance industry, preferably led a risk team before.
6. Technology Audit / Third Parties Risk Assessment / Technology Obsolescence/ Technology Risk Management experience- must
7. Must have working experience in IT Risk, IT Audit and Process Assurance for at least 01+ years
8. Ability to communicate plans and deliver timely effective information to leadership and key stakeholders.
9. Work closely with the Process Assurance Team Lead to drive process improvement and enhance operational efficiencies within the team
10. Create / Update recurring Process Assurance review reports and dashboards for Project stakeholders, management, and other key collaborators
11. Provide Audit support for various internal and external audits of identified projects
12. Work closely with Project Managers, Technical Delivery Managers, and other key Project stakeholders to guide the project on best practices and SDM compliance
13. Ideate and drive innovative and engaging solutions to increase SDM Process awareness / adoption and best practices utilization
14. Provide feedback on the SDM process and review SDM process enhancements as an SME
15. Aside from day-to-day duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed.
16. Domain- Banking

Location: Ang Mo Kio

Responsibilities

• Lead and provide direction to teams. Explore emerging technologies and industry trends. Identify new technologies that can drive innovation and competitive advantage
• Build and maintain technology roadmap to meet business needs
• Ensure that all technology systems comply with industry regulations and standards.
• Serve as a key point of contact for technology-related matters
• Providing updates to senior leadership and stakeholders on progress, challenges, and opportunities.

Requirements

• Bachelor or Masters in Computer Science, Engineering or equivalent work experiences
• 8-10 years of relevant experience in technology leadership roles
• Experience in Generative AI, Large Language Models or other emerging technologies

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Summary

We are looking for highly motivated IT Project Manager with a deep understanding of compliance, regulatory frameworks, and financial crime detection systems. Responsible for ensuring that all technology projects related to AML/CFT are delivered on time, within scope, and in compliance with relevant regulations.

Mandatory Skill-set

• Bachelor's degree in Information Technology, Computer Science, Finance, Business Administration, or a related field;
• Has 10-15 years of work experience in Banking industry;
• 5+ years of experience in project management, with a focus on IT systems related to financial compliance, risk management, or AML/CFT;
• Strong understanding of AML/CFT regulations and frameworks, including FATF, OFAC, and local regulatory bodies;
• Proven experience in managing large, complex IT projects in a financial institution or similar regulated environment;
• Experience with AML/CFT systems and technologies, including transaction monitoring software, sanctions screening, and customer due diligence platforms;
• Strong project management skills, including proficiency with project management tools (e.g., MS Project, JIRA and others);
• Possess excellent communication and interpersonal skills, with the ability to interact effectively with both technical teams and business stakeholders;
• Knowledge of regulatory requirements and industry standards related to AML/CFT;
• Experience in vendor management and contract negotiations.

Desired Skill-set

• Relevant certifications (e.g., PMP, ITIL, CISA, or similar);
• Experience in data migration & reconciliation and data analytics.

Responsibilities

• Lead and manage IT projects focusing on AML/CFT compliance within the organization;
• Oversee the full project lifecycle, from initiation to completion, ensuring proper documentation and communication at every stage;
• Has experience in transaction monitoring in AML/CFT System;
• Manage the integration of AML/CFT software solutions (e.g., transaction monitoring systems, screening tools) with existing banking or financial institution system;
• Work closely with IT teams to ensure systems meet regulatory requirements and are capable of detecting suspicious activities effectively;
• Act as the primary point of contact between the technical teams and the business units;
• Oversee data migration, testing, and troubleshooting for AML/CFT-related projects;
• Identify potential project risks related to AML/CFT system design, implementation, and maintenance;
• Oversee the testing phases of AML/CFT software to ensure functionality, accuracy, and performance;
• Coordinate user acceptance testing (UAT) and ensure effective feedback loops with end-users;
• Collaborate with third-party vendors and service providers to evaluate, select, and manage AML/CFT solutions;
• Provide post-implementation support, including troubleshooting, maintenance, and system updates.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy

Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Our Client

Mid-sized bank

Location

Central (CBD)

Highlights

1. Near MRT Station and 2 minutes walk from affordable F&B
2. Excellent work culture and management
3. basic benefits and completion bonus

Responsibilities

• Oversee the bank's core IT infrastructure, including servers, storage, network, and data centers.
• Manage and maintain critical systems such as core banking, financial transaction systems, and business applications.
• Troubleshoot and manage incidents related to infrastructure components to minimize downtime.
• Develop and maintain disaster recovery (DR) plans and ensure that the infrastructure is resilient and can recover from failures with minimal impact.
• Security administration and documentation of all application programs.
• Vendor management.
• set-up and run UAT testings.

Job Requirements

• At least 6 years of experience in banking IT role.
• Experience in providing first level support for end-user computing.
• Expert knowledge in Microsoft operating systems, MobileIron, Antivirus softwares, Video conference solution, ManageEngine and VPN.

Interested Applicants, please click on Apply NOW.

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1329095

EA License No: 21C0434

Roles & Responsibilities

Responsibilities:

Business Intelligence and Reporting

Collaborate closely with stakeholders to understand and fulfill data needs, providing actionable insights.
Design and maintain Key Performance Indicators (KPIs) to evaluate and monitor business metrics.
Create and optimize interactive dashboards in AWS QuickSight, transforming complex data into accessible visualizations for decision-makers.
Generate automated and ad-hoc reports for management to track and analyze critical metrics.
Customize dashboards to meet specific reporting requirements across business units, ensuring they are user-friendly and provide comprehensive views of key performance metrics.
Data Collection and Integration Planning

Collaborate with the IT Team to plan and coordinate data collection and integration efforts, ensuring data from various sources, such as sales transactions, customer interactions, and inventory records, is effectively captured and managed.
Support the development and maintenance of data pipelines to ensure accurate and timely data availability for analysis.
Data Quality and Governance

Ensure data accuracy, completeness, and consistency across all datasets.
Implement and enforce data governance standards and policies.
Cross-Functional Collaboration

Act as a bridge between technical and non-technical teams, translating business needs into technical requirements.
Collaborate with various departments to gather requirements and develop effective data solutions.
Ad-Hoc Analysis & Support

Provide ad-hoc analysis and insights as needed to address specific business challenges or support key initiatives.
Troubleshoot and resolve data issues, queries, and discrepancies in reports or visualizations.
Any adhoc tasks as and when assigned by immediate superior.
Requirements:

Bachelor’s degree in Business Analytics, Data Science, Statistics, Information Systems, Economics, Accounting, or a related field.
Proven experience as a Business Intelligence Analyst, ideally in the retail industry, with a focus on business intelligence and dashboard creation.
Strong understanding of retail business processes and trends.
Proficiency in AWS QuickSight and Snowflake, or equivalent cloud-based BI and data warehouse platforms.
Proficiency in Advanced Ms. Excel formula and data model.
Proficiency in SQL for querying and managing data is essential.
Experience with Python is advantageous, particularly for data manipulation, automation, and machine learning.
Strong analytical and critical thinking skills with a problem-solving mindset.
Effective communication and collaboration skills.
Ability to work independently in a fast-paced and dynamic environment.

Highlight:

• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• With good experience dealing with government agencies is preferred.

Responsibilities:

• Oversee and drive revenue growth for the key business areas: integrated system solutions (lockers, Kiosk, Biometric authentication system, and related offerings) and product sales.
• Set revenue goals for the department and ensure profitability. Drive cost optimization and improve return on investment.
• Lead all aspects of the business division, from strategic sales planning and pipeline development to team management, budget control, and performance optimization.
• Lead proposal activities, bid management, and contract negotiations to secure government projects.
• Cultivate and maintain strong relationships with key decision-makers across various sectors, including government agencies in Singapore, proactively identifying and capitalizing on new business opportunities.
• Foster close collaboration with company's global entities (including those in Japan and the US), maximizing synergies to drive overall company growth.
• Provide ongoing mentorship, guidance, and performance evaluations for team members.

Requirements:

• Bachelor’s degree in economic, business management, law, or related field; Master’s degree preferred.
• 10+ years of global sales experience
• Experience in system solutions sales and working with government agencies.
• Developed trust-based relationships with key stakeholders in government agencies and relevant partners.
• Deep understanding of digital technologies (AI, IoT, cloud, data analytics)
• Strong analytical skills, computer, and the ability to work autonomously in a multicultural environment
• Demonstrated commitment to organizational values, along with excellent interpersonal and leadership skills.
• An interest in developing skills in overall company management for future growth within the company is preferred.

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Responsibilities:

• Ensure that all projects are delivered on time, within scope, and within budget.
• Assist in defining project scope and objectives, involving all relevant stakeholders, while ensuring technical feasibility.
• Ensure resource availability and appropriate allocation.
• Develop detailed project plans to monitor and track progress.
• Manage changes to project scope, schedule, and costs using approved verification techniques.
• Measure project performance using relevant tools and methodologies.
• Report and escalate issues to management as required.
• Manage relationships with clients and stakeholders effectively.
• Identify and manage project risks, including those related to schedule, cost, and performance.
• Track project milestones to ensure successful completion of short- and long-term goals.
• Continuously develop and exercise leadership skills.

Requirements:

• Bachelor's degree in Data Science, Computer Science, Engineering, or related disciplines.
• At least 8 years of proven experience in project management and leading project teams.
• Experience across all stages of the project lifecycle, including planning, requirements gathering, design, testing, rollout, and transition to operations.
• Strong background in managing information systems projects.
• Solid understanding of data analytics concepts and ethical artificial intelligence.
• Experience delivering projects for the defense sector is an advantage.
• PMP or CITPM certification is a plus.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Responsibilities:

• Provide technical support in process engineering to facilitate production operations.
• Advice, support and carry out machine acceptance tests, qualification, and validation of production processes and equipment.
• Lead or participate in the investigation, troubleshooting, and root cause analysis for various production events and equipment failures; ensure that all relevant CAPAs are completed timely.
• Ensure adequate preventive & predictive maintenance to reduce equipment failures while maintaining quality and productivity; ensure adequate spare part inventory to meet the critical maintenance requirement.
• Work with and supervise vendors/contractors to ensure installation, repairs, or maintenance works are carried out timely and with minimal disruption to operations.
• Ensure compliance with GMP, regulatory requirements, ISO standards, EHS standards, and other relevant policies/standards.
• Ensure workplace safety and be responsible for notifying Management in a timely manner of EHS/GMP deficiencies.
• Support plant automation, Industry 4.0, and digital manufacturing initiatives.
• Any other duties and responsibilities as assigned by the Manager.

Requirements:

• Tertiary education in Electrical/Mechanical Engineering
• Minimum 3 years of related experience as a manufacturing process engineer in a Cosmetic, Food, or Pharmaceutical Manufacturing environment
• Well versed in GMP
• Good experience in automation and Industry 4.0 plant will be useful for work.
• Good communication and interpersonal skills
• Systematic and able to work under pressure
• Excellent analytical and good engineering problem-solving skills, workload resource planning, and prioritization skills
• An independent self-starter and a strong team player

• MNC (Woodlands)
• Company Transport Provided
• Basic: $ 1600 to $ 3000 + AWS + VB
• Excellent Benefits + Career Progression
• TRAINING PROVIDED

Job Responsibilities:

• To verify that all material specifications are correct.
• To perform basic quality check regularly to ensure no defects in finished product and to adjust the machine if needed.
• To be able to troubleshoot and rectify basic machines faults and maintain machines in good machine efficiency, good housekeeping and safety
• Collect and record process data on specified data sheet
• Carry Out Loading, Unloading and Raw Material Charging Activities
• Prepare equipment for maintenance and perform unit start-up, shutdown and plant turnaround activities

Requirements:

• NTC / NITEC and/or above in Chemical / Mechanical Engineering or equivalent
• 2 years of working experience in Process Manufacturing / Chemical or related environment
• Candidate without experience are welcome to apply – Training will be provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking a proactive and detail-oriented Junior Production Support Engineer to join our team. In this role, you will monitor and troubleshoot production systems, collaborate with cross-functional teams to resolve issues, and ensure smooth deployment and maintenance of software and infrastructure updates. This position requires a blend of technical skills, problem-solving abilities, and effective communication. The role involves working in shifts, including occasional after-hours support.

Key Responsibilities:

• Monitor production systems, including Linux VMs, vendor products, and SFTP platforms, to promptly identify and resolve issues.
• Conduct root cause analysis for production issues and implement solutions to prevent recurrence.
• Work closely with cross-functional teams to resolve production challenges efficiently and ensure minimal disruption to operations.
• Maintain detailed documentation for production incidents, troubleshooting steps, and resolutions using JIRA or similar tools.
• Develop and refine processes to enhance production support efficiency and system reliability.
• Generate daily, weekly, and monthly performance reports on system health and issue resolution.
• Support the deployment and release of software updates and infrastructure patches during silent hours to minimize impact on business operations.
• Participate in a rotating on-call schedule to address production issues outside standard business hours. Shifts include Morning (7 AM – 4 PM) and Afternoon (2 PM – 11 PM), with coverage 7 days a week.
• Perform development tasks within the vendor product, allocating 10–20% of time for this responsibility.

Preferred Qualifications:

• 2–4 years of experience in Production Support or a similar role.
• Proficient in Java,SQL,UNIX, and scripting languages (e.g., Bash, Python).
• Strong troubleshooting and analytical skills to diagnose and resolve complex technical issues.
• Excellent verbal and written communication skills for effective collaboration with internal and external stakeholders.
• A team-oriented mindset with the ability to work under pressure and meet deadlines.
• Willingness to participate in on-call rotations and flexible to work shifts as needed.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Responsibilities

• To be proficient in information gathering and reporting
• Assist Project manager, compile and organise project-related information
• Schedule and organise meetings with stakeholders and vendor, prepare agendas, prepare regular status reports for the project manager
• Maintain and organise all project-related documents including minutes of meetings
• Create and update project documentation
• Proficient in stakeholder communications, timeline and milestones tracking
• Proficient in quality control support and change request management
• Help manage the user acceptance testing (UAT) process
• Responsible to ensure all the applications systems remain in good working order.
• To interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
• Besides application support, the Candidate is also expected to make some code changes/enhancements that arise from service requests.
• The Candidate will follow the technical standards and update the necessary documentation.
• To take on support of new application systems when they become operational.
• To assist users and answer queries regarding the supported operational systems.
• Report to the Project Manager in tracking and managing the project timelines and resources

Requirements

• At least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• working experience in the IT or Infocomm industry, with exposure to end-to-end software development lifecycle (SDLC).
• Effective communications skills to interact and coordinate with end-users.
• Working experience in Microsoft applications including Word, Excel and Outlook & in Project Management tracking tools such as Confluence, Jira.

The IT Operation and Maintenance Manager is a critical role responsible for overseeing the ongoing operation, maintenance, and support of an organization's IT infrastructure and systems. This position plays a crucial role in ensuring the reliability, security, and performance of IT assets and services. The IT Operation and Maintenance Manager typically reports to the IT Director or Chief Information Officer (CIO).

Key Responsibilities:

1. Operation and Maintenance:Manage the day-to-day operation, maintenance, and monitoring of IT systems, networks, and infrastructure.
   Ensure that IT systems and services are available and performing optimally, minimizing downtime and disruptions.
2. Team Management:Lead and supervise the IT operation and maintenance team, including system administrators, network engineers, and support staff.
   Recruit, train, and evaluate team members to maintain a high-performing and cohesive workforce.
3. Problem Resolution:Identify and resolve IT issues and incidents promptly to minimize impact on business operations.
   Implement effective incident management and problem-solving processes.
4. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Ensure accurate inventory and licensing compliance while optimizing asset utilization.
5. Security and Compliance:Implement and enforce IT security policies, procedures, and best practices.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
6. Disaster Recovery and Business Continuity:Develop and maintain disaster recovery and business continuity plans to safeguard against data loss and ensure continuity of operations.
   Conduct regular testing and updates of these plans.
7. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts, service-level agreements (SLAs), and ensure service quality.
8. Performance Monitoring:Implement monitoring and reporting tools to proactively detect and resolve performance issues.
   Analyze performance metrics and recommend improvements.
9. Documentation:Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
   Create operational manuals for team reference.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 5-7 years of experience in IT operations and maintenance, with at least 2-3 years in a management or supervisory role, is usually required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a plus.
4. Leadership Skills: Strong leadership and team management skills, with the ability to motivate and lead a diverse IT team.

Job Description:

• Contribute to IT initiatives for Antaes Asia clients
• Delivery of comprehensive business analysis to provide solutions for business needs.
• Work with the project team including product owner, senior developers, architects, BA’s to deliver business requirements and improve business processes and systems.
• Work closely with stakeholders to define requirement and various artifacts around application development or enhancement.
• Specification of business rules for regulatory reporting, business operations and transformations.
• Functional design and testing of solutions.
• Maintenance and promotion of best practices around the data dictionary of the bank.
• Interaction with developers to define implementation specs.
• Interaction with other IT teams to explain and communicate on Data services
• Assisting with the daily operations through scrum, Jira and Kanban, techniques.
• Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

• At least Bachelor’s Degree in Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies) or related fields
• At least 5 years of relevant experience
• Strong Communication to bring consensus on requirement.
• Strong functional knowledge of financial product & regulatory reporting
• Knowledge on the MIFID2/SFTR/EMIR / any APAC transaction regulatory reporting principles is desirable.
• Experience of capital market processes, e.g. Pricing, Sales/Trader workflow, etc
• Exposure to Microservices based architecture, Kibana, Collibra is a plus
• Strong problem solving skills with ability to think out of box.
• Excellent communications and proven documentation capabilities.
• Skilled in Data analysis using database queries (SQL/Oracle/Sybase),TSQL
• A knowledge of FPML & XML/XSLT/XPath would be an added advantage

Key Responsibilities:

· Conduct thorough research and analysis of early stage blockchain companies for potential investment opportunities.

· Collaborate with portfolio companies to provide strategic guidance and support in building decentralized Web 3.0 businesses.

· Monitor and assess regulatory developments in the blockchain and cryptocurrency space to ensure compliance with applicable laws and regulations.

· Develop and implement risk management strategies to mitigate potential risks associated with blockchain investments.

· Prepare detailed reports and presentations for internal stakeholders and potential investors.

· Foster relationships with industry partners, stakeholders, and regulatory bodies to enhance Company’s position in the market

Qualifications:

· Bachelor's degree in Finance or Business from a recognized and reputable university, preferably with strong academic performance.

· Proven experience or knowledge in finance, venture capital, or blockchain technology, with a strong understanding of cryptocurrency markets.

· Minimum a year experience or Familiarity with blockchain technology, decentralized finance (DeFi), and Web 3.0 concepts are preferred.

· Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.

· Strong communication and interpersonal skills, with the ability to work collaboratively in a fast-paced environment.

· Detail-oriented with a strong focus on compliance and risk management.

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

Job Overview

Join a dynamic IT Governance Team responsible for managing the development and maintenance of IT services for our client. As an IT Service Management Officer, you will oversee critical areas such as stakeholder management, IT service delivery, incident resolution, IT security compliance, and configuration management. You will collaborate with clients and stakeholders to deliver operational excellence while ensuring alignment with policies, standards, and best practices.

This role requires a self-driven professional with extensive experience in IT project management, technical support, and service governance. You should possess strong communication, analytical, and leadership skills, coupled with technical expertise in Microsoft Exchange, Active Directory, and related enterprise technologies.

Key Responsibilities

Service Management

• Monitor and report on SLA/KPI performance of assigned systems to ensure compliance with client expectations.
• Collaborate with stakeholders, operations managers, and contractors to support project delivery and system maintenance.
• Address operational concerns and compliance matters, proposing effective resolutions.
• Prepare and present monthly progress reports on system health, risks, and change or service requests.
• Participate in management meetings, including CCC, Operations, Service Review, and Audit discussions.
• Support audit, disaster recovery (DR), business continuity planning (BCP), and backup exercises.
• Recommend continuous improvement initiatives to enhance IT governance, compliance, and operational efficiency.

Configuration Management

• Periodically review IT asset inventories, ensuring accuracy and timely updates.
• Oversee hardware and software obsolescence at the system family level and provide regular reports to clients.

Incident Management

• Lead the investigation, resolution, and documentation of incidents.
• Conduct root cause analyses for recurring issues and propose preventive measures to clients.

IT Security Management

• Schedule and oversee security scans, ensuring vulnerabilities are identified and rectified in a timely manner.
• Conduct weekly security reviews on system access and administrative activities, escalating unusual patterns to the SMO Head Office.
• Track, mitigate, and deploy security patches as per policy timelines, maintaining monthly oversight reports.
• Escalate risk assessments and seek client approvals for risk acceptance when necessary.

IT Security Compliance & Quality Assurance

• Ensure systems adhere to applicable standards, policies, directives, and guidelines.
• Prepare and declare compliance reports annually to the SMO Head Office.
• Collaborate with stakeholders during audits to provide evidence, responses, and rectification plans for identified gaps.
• Maintain organized records of policies, directives, deliverables, and quality assurance documentation for audit purposes.
• Work with clients on system enhancements to meet policy changes and audit requirements.

Qualifications & Skills

Educational Background

• Degree in Information Systems, Computer Science, or a related field.

Experience

• Minimum 10 years of IT experience, including at least 5 years in IT project management.
• Strong familiarity with the Software Development Life Cycle (SDLC).
• Experience in IT business analysis techniques and stakeholder management.
• Hands-on experience with Microsoft Exchange (2013/2016/2019) and Active Directory in enterprise environments.
• Proficiency in supporting server infrastructures, including Windows Server (2012/2016), Skype for Business (2015), and related technologies.

Technical Expertise

• Advanced knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, and OWA.
• Familiarity with Network Management Information System (NMIS) tools.
• Experience in IT security practices, compliance management, and incident resolution.

Soft Skills

• Self-motivated, with a positive "can-do" attitude and a strong ability to lead and build trustful relationships.
• Excellent presentation, communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Certifications

• ITIL Foundation or equivalent certification in IT Service Management.
• Certifications in Microsoft technologies, such as Exchange and Active Directory.

Additional Requirements

• Willingness to be on 24x7 standby for operational support.
• Customer-oriented mindset with a commitment to providing professional service during all interactions.

Job Responsibilities:

• Manage infra projects to meet delivery to customer’s satisfaction
• Handle project’s scope of work according to requirements and contractual KPIs
• Manage external vendors/contractors for provision of material or support services
• Prepare project documentation, progress reports to meet quality standards
• Lead project team to provide engineering, operation support and maintenance to operational/production system
• Gather customers’ requests for system enhancements and propose solutions
• Participate or support in new business prospects or tender involvement

Requirements:

• At least 4 – 5 years’ Project Manager experience, handling infrastructure projects
• Experience with government projects will be an added advantage
• Knowledge and experience with ITSM – ITIL Framework
• Excellent communication skills with customers

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Job Responsibilities

• Develop comprehensive project plans, including timelines, milestones, resource allocation and dependencies and drive project execution from initiation to closure.
• Manage and lead project teams.
• Foster a culture of collaboration, transparency, and accountability, ensuring cross functional teamwork and alignment to project goals and objectives.
• Effectively communicate project progress, status, and key decisions to stakeholders, including senior management, and provide regular updates on project metrics, risk and dependencies.
• Own and be responsible for the successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget.
• Manage project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with the Project Management Process and Methodology.
• Work closely with Project Lead/Owner or Sponsor to drive strategic or major initiatives as part of the organization’s roadmap and strategy.
• Participate in pre-project activities such as estimation of project efforts, preparation of high-level project plan with project timeline and resource requirements/staffing and organization of project team.
• Manage relationships across all departments, partners including external parties (vendor and/or outsource partners), defining requirements, agreeing terms, and ensuring delivery in accordance to agreed timeline.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Analyse and highlight project risks and develop necessary risk mitigation plans.
• Analyse and highlight project dependencies to pre-empt project issues.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Develop, prepare, and deliver Management Information and reports regularly to support decision making.
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns /risks and proactively shares best risk management practices.
• Main KPIs - Delivery of projects with agreed cost, scope, schedule, and outcome, and they are baselined and traceable.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent with min. 8 years of experience in IT Project Management in the financial industry or in the payment domain.
• Demonstrated good knowledge and technical proficiency in corporate banking cross border payment area and project management.
• Experience in managing the entire software development practices, various development methodologies and implementation.
• In-depth knowledge on Project Management and Business Analysis
• Possess leadership, capable of managing stakeholders and maintaining relationships in large scale projects.
• trong team management skills, influencing skills and collaborative team player.
• Excellent communication, interpersonal and presentation skills.
• delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Senior Analyst, IT Quality Management to lead quality assurance for IT projects, overseeing compliance, stakeholder management, and regulatory audit readiness. He/ she will be involved in defining and maintaining IT policies and procedures within the compliance framework.

What you will do

• Oversee the computer system validation (CSV) process for IT initiatives, such as upgrades to ERP and MES systems, change management and ensure sustained quality throughout software development, configuration, and testing phases
• Liaise with stakeholders across the Quality Management System (QMS) and IT departments and provide comprehensive status updates, promptly escalating any issues requiring management attention and resolution
• Regularly produce mandated compliance reports on a monthly, quarterly, and other periodic basis, in accordance with relevant regulatory guidelines
• Facilitate thorough reviews of requirements and design artifacts, proactively validating their applicability, accuracy, feasibility, usability, clarity, and testability
• Collaborate closely with stakeholders to compile necessary artifacts, evidence, and documentation, ensuring readiness for periodic regulatory audits (e.g., FDA, TUV, GMP, ISO, etc.)
• Develop and uphold IT policies, Standard Operating Procedures (SOPs), and Work Instructions within the overarching framework of IT and QMS compliance.

What you bring

Experience

• Minimum 3 years of experience in IT Computer System Validation (CSV) and/or Change Release Management background in software requirements, development and/or testing activities in a Regulated industry, preferably Medical Devices or Healthcare
• Track record as contributor in providing IT Computer System Validation (CSV) and/or change management support in a senior analyst capacity
• Experience and/or certification in ISO 13485 is preferred
• Good Documentation Practice knowledge and ITIL v3 or v4 certification is an added advantage.

Personal competencies

• Comfortable working with people from various level of management, from operational and working level to senior management level
• Able to work alone and with minimum supervision/guidance
• Ability to handle issues from beginning to closure.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

We are hiring a Corporate IT Engineer to provide technical support for desktop systems, networks, and applications. The role involves troubleshooting hardware and software issues, ensuring smooth IT operations, and delivering excellent customer service.

Responsibilities:

• Provide Level 1 and Level 2 support for hardware, software, and network issues.
• Troubleshoot and resolve issues with Windows, macOS, and Microsoft 365.
• Configure and maintain desktops, laptops, and mobile devices.
• Monitor and ensure compliance with endpoint security policies.
• Manage and resolve tickets using ITSM tools like Jira or ServiceNow.
• Assist with onboarding and offboarding, including account setups and hardware preparation.
• Participate in IT infrastructure projects, upgrades, and migrations.

Requirements:

• 2+ years of IT support experience.
• Proficiency in Windows, macOS, Active Directory, and networking basics.
• Experience with ITSM tools and remote support platforms.
• Strong communication, problem-solving skills, and customer service focus.
• Preferred certifications: CompTIA A+, Microsoft Modern Desktop Administrator, or ITIL Foundation.

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified

Please email a copy of your detailed resume to [email protected] for immediate processing.

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
• 2 to 3 years of desktop support experience in Corporate environment
• 5 days work at Raffles Quay
• MNC work environment
• Salary $2700 - $3000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.