Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for physical and technical tasks related to Data Center Infrastructure equipment.

Primary Responsibilities

• Perform physical and technical tasks of intermediate & escalated complexity on Data Center infrastructure equipment including but not limited to servers infrastructure, network infrastructure, or other equipment on the DC floor, without immediate supervision.

• Work alongside Technicians in installing, troubleshooting, and maintaining servers, networking equipment, and cabling (requires moving and racking equipment)

• Fix broken servers (replace hard drives, replace bad sticks of RAM, etc.).

• Use hardware/software tools and workflows (automation) in support of these tasks.

• Strictly follow all policies, processes, and procedures related to the activities and data center environment.

• Perform maintenance on a timely basis with adequate recordkeeping.

• Maintain equipment in running order with minimal downtime.

• Ensure a safe working environment and perform maintenance in a safe manner.

Requirements

• NITEC in IT or technical based qualifications.

• Familiar and comfortable using and working with IT equipment and software.

• Experience in repair of electronics components of computers.

• Scissor lift license would be an added advantage.

You will assist pharmacists in ensuring the availability of medications and facilitate patient care through processing of medication orders which includes typing, packing and counselling. You will also be required to prepare extemporaneous syrups and to provide customer service and handle simple enquiries on Over-The-Counter medications and other available retail products.

In addition, you will be required to perform administrative duties e.g. pre-packing, cycle counts and topping up of stocks. You may also be given supervisory duties such as roster planning etc.

Requirements

• Diploma in Pharmaceutical Science from local Polytechnic, WSQ Advanced Certificate in Pharmacy Support or equivalent
• Work experience in retail/hospital/clinic will be an advantage
• Able to work on weekends and public holidays (PHs)

Responsibilities:

• Site execution of pre-commissioning, commissioning and function testing of LV Switchgears, UPS systems, transformers, VFDs, distribution panels, generators, lighting circuits, etc.
• Carry out isolations / de-isolations on electrical equipment up to and including 690V as an Authorized Electrical Person (AEP) as approved by Responsible Electrical Person (REP).
• Attend daily Tool Box Talks to ensure full understanding of work scope as per PTW requirements.
• Carry out commissioning testing activities safely to comply with site PTW/LOTO and safety regulations and procedures.
• Assist vendors in carrying out pre-commissioning and commissioning scope of work related to vendor packages.
• Carry out troubleshooting of faults arising during commissioning tests.
• Filling up checksheets, test records and prepare red-line mark-up drawings, etc. during commissioning tests.
• Maintain latest drawings / documentation on site including all red-line markup drawings.
• Planning and undertaking scheduled maintenance.
• Responding to breakdowns
• Diagnosing faults
• Supervising engineering and technical staff.

Requirements:

• Diploma in Electrical Qualification.
• At least 7 years working experience in electrical equipment commissioning / operation & maintenance.
• Experience in testing and fault-finding troubleshooting of HV/LV transformers, UPS, batteries, motors, LV switchboards, VT, CT, motor starters, control panel, power distribution panels, lighting system, socket outlets, heat tracing, Nav Aids etc.
• Effective team player and ability to communicate in English.
• Familiar with Permit –To-Work system.
• Familiar with ATEX and Hazardous Area Equipment.
• Understanding and application of Electrical Safe Working Practices on Live equipment.
• Class 3 driving licence in advantage
• Abel to work rotating shift.

Job Highlights

• 5.5 working days
• with OT
• Medical Benefits
• Company Shuttle Bus

Position objective and summary

• To ensure all waste types are properly identified, received, sorted, treated and disposed of within regulatory requirements
• Monitor, plan and organise the waste/wastewater treatment system processing activities
• Submit reports on performance and progress.
• To ensure Evaporator systems running smoothly with pre-set parameters

Main tasks / activities / responsibilities

• To operate the Evaporator systems safely according to protocol, work procedures & SOPs and to advise line supervisor of any abnormality
• Assist with incoming waste management and system & equipment maintenance
• Conduct sampling of treated waste samples as instructed by line Lead
• Work with Line Lead, Operation Manager and Consultants to eliminate any possible bottlenecks in waste treatment procedures
• To ensure company’s treatment procedures are in line with regulatory requirements

Job requirements

• Willingness to communicate & build rapport with team of diverse cultures
• Solid organizational skills, including multi-tasking and time management
• Experience working in EHS and Permit-To-Work system
• Able to work independently
• Willingness to assist on the ground when the need arises
• Able to perform 12hr rotating shift
• Experience in evaporator & process plant supervisory role will be advantageous

Job Description & Requirements

Administrative Support is responsible for providing administrative and secretarial support to management teams or product areas. Specializes in providing administrative and secretarial support for a department or group of individuals.

Responsibilities may include meeting coordination, supplies and equipment ordering, assistant coordination, payroll for staff eligible for overtime, and overtime reports.

1. Asset requisition, assets management and assets inventory reporting
2. Purchase Requests, Purchase Orders and Goods Received – experience in SAP is a plus
3. On-boarding and off-boarding of staff
4. Staff's building access cards application, modification and tracking
5. Support staff seating planning, management & implementation
6. Support management forums, workshops and team events
7. Support special initiatives that may arise
8. Assist in adhoc projects and admin as assigned by supervisor with a variety of internal & external stakeholders to achieve the objectives

The Equipment Technician II is responsible, as member of the interdisciplinary operation team, to provide technical support for production operations in meeting output and quality. This includes transfer, document and repair. Further the Equipment Technician will support the Equipment Engineer in required training activities to ensure the processes will be correctly operated. Also his/her expertise will be required to optimize the infrastructure of the facility.

Your Responsibilities

• Provide first level troubleshooting and resolve production stoppages due to equipment issues
• Minimise equipment downtime and ensure production meets target output and yield
• Document and report all production line stoppages due to equipment or technical issues
• Monitor machine output and ensure the required standards are met
• Replenish production auxiliary materials and tools in the respective workstations
• Perform process control check where necessary
• Participate in and execute preventive maintenance and calibration activities for production and measuring equipment
• Ensure work stations are in excellent housekeeping conditions
• Collaborate with engineers and production in continuous process improvement projects
• Maintain and build up relationships with local vendors
• Other duties as assigned
• Able to perform shift work as and when necessary

Your Profile

• Higher NITEC or Diploma in any Engineering discipline
• At least 3 years of relevant experience, preferably in medical device industry
• Prior technical experience in Electronics / Manufacturing environment will be added advantage
• Meticulous, responsible, flexible, independent and customer oriented
• Experience working in project environment with good problem solving skills

What we offer

• being encouraged to think and act entrepreneurially
• working in global teams and projects
• developing yourself professionally

Job Description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and

siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- 3 days 2 nights yearly staycation including all meals and beverage in any of the 4 Garcha Group hotels in

Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Job Description:

· Respond and attend to guest repair requests.

· Communicate with guests/customers to resolve maintenance issues.

· Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.

· Visually inspect tools, equipment, or machines.

· Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.

· Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.

· Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building.

· Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area.

· Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.

· Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work.

· Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.

· Display basic computer skills including inputting air handler schedules and making temperature changes.

• Carrying out diagnostic for van and lorry
• Carrying out mechanical repair for van and lorry
• Carrying out electronic repair for van and lorry
• Carry out engine overhaul and chassis repair
• Able to repair air condition
• Conduct preventive maintenance for vehicle
• Ensure that all work order is carried out accordance to the schedule
• In Charge of Vehicle movement and parking

REQUIREMENT

• Min. 5-year relevant workshop experience dealing with commercial vehicle
• Familiar with light to medium size van & lorry and the servicing of major brand such as Toyota, Nissan, Mitsubishi, Isuzu and Hino
• Familiar with both Petrol and Diesel engine
• Possess positive learning attitude & a good team player
• Good interpersonal and communication skill
• Able to work night shift and split shift
• Able to work OT on public holiday and weekends.
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

• Troubleshoot and carry out minor repairs (electrical, plumbing, builder, etc) for the building and related facilities.
• Supervise sub-contractors who carry out approved repair works and scheduled maintenance in the building.
• Assist Facilities Executive & officer to execute preventive maintenance regime and/or ad-hoc upgrading project and monitor the work progress.
• Assist Facilities Executive & officer to attend to tenant’s feedback on the building and related facilities.
• Provide guidance and coaching to junior staff when required.

Job Title: Regional Data Center Systems Category Manager

Department: Secure Power – Data Center Systems Category Management

Job Code: MIT5

Summary:

The Regional Data Center Systems Category Manager reports to the Secure Power Data Center Systems LoB Director of Global Category Management and is responsible for the commercial success of the Data Center Systems business in the region. She/He represents the region for all the new product development and life cycle activities within the Line of Business. He/she will be the Single Point of Contact within the region for all product related technical and commercial queries. He/she completes, and coordinates tasks related to new offers launches and ensure local teams are set up to succeed in the introduction and selling of delivered offers.

Key responsibilities:

• Act as a technical expert in the region to be able answer all product customer questions
• Support the P&L in the region for the Data Center Systems products and offers;
• Accountable for regions’ business commitments during the offer development cycle;
• Lead new offer introduction reviews in the region and drive corrective actions;
• Prepare business cases, collect regional commitments and Voice of Customer to influence the product management, R&D, Project Management teams for new product development and/or product maintenance.
• Determine in collaboration with the country commercial teams the appropriate GTM strategy for Data Center Systems offers in the region and help to execute the GTM strategy with the commercial teams
• Continuously monitor BFO for offering proactive help to commercial teams and helps increase the project hitrate
• Ensure launch activities are completed and updated in the regional launch documents
• Monitor key competitors in the industry benchmark new products against the competitors
• Lead Voice of Customer initiatives in the region to collect market feedback for the new offer development, offer enhancement and innovation activities
• Support commercial teams for driving success - including special projects and large deals
• Provide support to region for all reporting or product information requests and trainings -including partners
• Conduct regular cadences with local commercial teams to monitor the business performance, analyze offer gaps, collect market feedback
• Work with extended teams within marketing, supply chain, and global functions to deliver support on core offer related requests
• Provide support with Quality and Services related activities when required
• Key performance metrics are timely launches of new offers, pipeline created related to Data Center Systems offers, increase the attach rate of DCS offers both in C&SP and C&I in the region and 3ph & Prefab topline and GM% growth.

Desired experience:

The ideal candidate will have a proven track record working across functional teams, including end-user sales teams, transactional channels and enabling growth plans through organizations. Specifics experience needed:

• Bachelor's degree in Electronics/Electrical Engineering or related fields
• Deep technical knowledge on 3 phase UPS and auxiliary products in the market
• Having worked in a global role for a major 3 phase UPS manufacturer 3+ years is preferred.
• Datacenter product certifications from 3rd party companies
• 7+ years of working experience in Datacenter systems or 3 phase UPS related fields in technical and commercial roles
• Understand the product development process and experienced in creating business cases
• Team player able to communicate, partner and motivate cross-functional groups towards mutual success.
• Passionate about innovation with good analytical skills to identify and address market opportunities
• Organized and good at managing multiple projects in parallel
• Excellent communication and presentation skills, comfortable to present training, product introduction, marketing presentations to the large audiences
• Fluent in English

Global and local businesses have established goals to attain net zero carbon emissions by 2040/ 2050, with a strong emphasis on Green Mark Certification, WELLS, and LEED. Savills will play a significant role to work with Companies to shape their future.

We are looking for a proactive Technician / Senior Technician who will become a member of our team that promotes sustainability to our clients by suggesting numerous creative methods and implementations to reduce their properties' carbon footprint. The role will report to Samuel Han, who will lead the Energy & Sustainability business in Singapore, and be part of a vibrant team to drive an impact through excellent service, solutions and results.

Join our team and shape the future with us.

Roles & Responsibilities

• Assist in installing instruments and equipment for energy audits and gather the relevant data and documentation for the energy audit report
• Conduct walk-through audit, measurement, and verification of building performance in order to analyze and recommend improvements
• Project managing on retrofit/ implementation projects
• Develop engineering solutions that provide the greatest value to our customers
• Manage contractors, subcontractors & suppliers
• Testing and commission of implemented systems
• Maintain a high-level of customer satisfaction
• Assist members of the Energy & Sustainability Management team in other works assigned, as applicable

Requirements

A successful candidate for this position must be able to fulfill each required responsibility properly. This position requires a good background in engineering, energy, and/or sustainability, as well as a strong interest and motivation in the disciplines of Energy and Sustainability. Success requires the ability to learn new topics and adapt to different environments.

• Pursuing education in a related technical subject (e.g. Engineering, Sustainability, Energy, Environmental Science)
• Experience in installing Energy Audit equipment & instruments
• Good communication abilities, including report writing and visual and verbal presentation approaches
• Interest in energy & sustainability
• Handling ACMV knowledge/ experience is preferred
• Ability to read and comprehend technical reports and drawings
• Flexible, analytical and efficient in problem-solving
• Excellent planning and organizing skills
• Able to work well in a team yet can be independent and accountable

Our Client:

Our client is one of the growing IT companies, specialising in on-site Digital Transformation. Their Singapore office is currently looking for an IT Sales Executive.

The Responsibilities:

• Sale of products (Hardware / Software) to construction /energy plant etc
• Communicate between HQ offices and clients
• Visit to the construction site to check the products
• Troubleshooting of products

The Requirements:

• Proficiency in Japanese and Chinese language is preferred to effectively communicate with native Japanese and Chinese Stakeholders and Customers
• More than 3 years of Hardware sales experience
• Sales experience of IT construction sales is required
• Knowledge of grants relative safety products is preferred
• Motivated and able to work independently

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 113482

• Study and analyse utilization of the network capacity resources, plan and implement changes to optimise and expand the network.
• Generate monthly reports via digital inventory to monitor network utilization, analyse trends and provide suggestions for improvement.
• Ensure all inventory assets, utilization, circuit routings are updated in the digital inventory in a timely manner.
• Streamlined process for inventory control, to achieve leaner and efficient operations.
• Document network design, configurations topology diagrams for ongoing processes, references and training purposes.
• Collaborate with various internal stakeholders such as AM, CS, PM for capacity request and new sales order.
• To work with external parties including bilaterial partners and vendors.
• Perform Ad-hoc restoration during outage, plan restoration using existing available capacity within specific SLA.
• Manage different projects, monitor timeline and resources to ensure project delivery within specific timelines.
• To remain on standby via call during assigned week to support Operations and respond to urgent request and outages for circuit restoration.
• Go on site for assigned activities to work with vendors for system planning and implementation and migration activities.
• Perform all other duties and responsibilities as assigned by supervisor.

Skills for Success:

• Nitec / Diploma in Engineering/Telecommunications or in relevant field.
• Goal-oriented with good analytical skills to solve problem. Candidate must be committed and driven to deliver projects assigned on time.
• Able to work independently with minimum supervision.
• Experience in telecom environment with focus on transport network, optical transmission and ethernet technologies.
• Good understanding of transport network architectures including OTN and Ethernet, DWDM.
• Good technical skill set with knowledge of L2 and L3 networking and strong understanding of TCP/IP, IP addressing, and routing protocols.
• Experience with networking hardware from major vendors.

• Great remuneration package
• Gainful learning opportunity

About Our Client

Global logistics leader providing one stop business solutions for it's clients

Job Description

• Provide first-level support to users in Singapore Operations and extended regions for hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems promptly, escalating to higher-level support when required.
• Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.
• Support the creation and management of user accounts, permissions, and access controls.
• Monitor, assign, and report on Service Desk tickets.
• Ensure regular deployment of software updates and patches.
• Track system performance and network stability, reporting issues as they arise.
• Assist in backup and recovery procedures to maintain data integrity.
• Collaborate with IT teams to implement system upgrades and new technologies.
• Coordinate with vendors for secondary support and ensure issue resolution.
• Document reported issues, resolutions, and follow-up actions in the ticketing system.

The Successful Applicant

• Strong troubleshooting skills for Windows operating systems.
• Experience with Active Directory, Microsoft 365, and MS Office applications.
• Basic knowledge of networking concepts, including TCP/IP, DNS, and VPN.
• Proficiency in using ticketing systems such as ManageEngine-ServiceDesk or similar platforms.
• Familiarity with Windows Server is a plus.
• Diploma or bachelor's degree in computer science, Information Technology, or a related field.
• Minimum 3 years in an IT support or helpdesk environment preferred.

What's on Offer

Great remuneration package with gainful learning opportunities

Contact

Jayden Yap (Lic No: R22110369/ EA no: 18C9065)

Quote job ref

JN-112024-6601379

Phone number

+65 6416 9897

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

About Us

We believe in empowering dreamers to harness technology for the greater good, one byte at a time.

We consult with them to define an audacious ambition, then work together as one to implement technology that achieves transformative results that bridge what is, with what can be.

We are a bespoke technology solutions firm dedicated to helping organisations embrace technology as a transformational force, not just for solving incremental problems. We provide deep operational support - from inception through all phases of growth - to rapidly launch products and services, create new business models, and prepare leadership and culture for the future.

What You Will Be Doing

We are seeking a dynamic and results-driven Sales Manager to lead sales efforts for our bespoke tech development solutions. The ideal candidate will have extensive knowledge of the IT landscape, a strong track record in sales, and the ability to build lasting relationships with clients. This role focuses on driving revenue growth, identifying new opportunities, and positioning our development services as essential solutions for client needs.

• Establish the sales department for the company including crafting the sales proposition, establishing our sales process and building a sales team
• Grow your portfolio of accounts through relationship building and leveraging industry contacts to establish strong, long-term relationships with key decision makers to sell our solutions to the target customer base.
• Have a strong understanding of the latest technology trends and business needs of clients, thus being able to coordinate across functional teams to bring the right winning team to drive successful solutions and contract closure;
• Meet or exceed sales quotas by identifying new business opportunities, securing deals, and ensuring high levels of customer satisfaction through quality products and services provided by Undercurrent.
• Participate in crafting value propositions, preparing proposals, and negotiate contracts to successfully close sales opportunities.
• Provide regular updates on client interactions, sales activities, and general market trends during weekly sales meetings.

We Would Love To Hear From You If You Have:

• Possess at least a Diploma with a background in Business, Computer Science, Computer Engineering or related fields
• Min. 5 years of sales experience within the IT Services industry
• Proven track record of achieving and exceeding sales quotas
• Ability to translate complex technical concepts into clear business value propositions
• Strong knowledge/ interested of IT products and solutions in Information Technology
• Good interpersonal and communication skills
• Exceptional negotiation, presentation and deal maker skills
• Experience in managing multiple stakeholders preferred
• Dynamic and able to adjust in a fast-paced environment

We are seeking a talented and motivated Software Development Engineer to join our dynamic team. You will be responsible for designing, developing, and maintaining software solutions that drive our business forward.

Responsibilities:

• Design, develop, and implement software solutions using various programming languages and technologies.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Write clean, efficient, and well-documented code.
• Troubleshoot and debug software issues.
• Perform unit and integration testing to ensure code quality.
• Stay up-to-date with the latest technologies and industry trends.
• Contribute to the overall improvement of our software development processes.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Strong communication and teamwork skills.
• Minimum 3 year Experience.

IT WORLD PTE LTD is a rapidly growing tech company that is developing innovative new products and services. We are looking for a talented and experienced Senior Web Programmer to join our team.

Responsibilities:

• Develop and maintain high-quality web applications
• Work closely with other engineers to design and implement new features
• Optimize web applications for performance and scalability
• Troubleshoot and debug web applications
• Stay up-to-date on the latest web development technologies and trends

Qualifications:

• Master Degree or Bachelor of Engineering (BE) Required
• 4+ years of experience web Related Must
• Strong knowledge of HTML, CSS, and JavaScript
• Experience with backend programming languages such as Java, Python, or PHP
• Experience with database technologies such as MySQL or PostgreSQL
• Experience with cloud computing platforms such as AWS or Azure
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team

Benefits:

• Competitive salary and benefits package
• Opportunity to work on cutting-edge technologies
• Collaborative and supportive work environment
• Opportunities for professional development and growth

Job Descriptions:

-Diagnose and resolve issues with system-related, hardware and software, providing relevant recommendations.

-Installing, configuring, and maintaining IT systems, including servers, networks, and other infrastructure for onboarding and offboarding staff.

-Help users with common IT tasks like setting up printers, installing software, connecting to networks, and ensuring their devices are configured correctly.

-Update the content on the company website.

- General Administrative Work, e.g., Data Entry, Filing, Record Keeping

- Submission of Documents, Drawings, Letters and Transmittal prepared by Executive Staffs

- Supporting Authority Submission by Executive Staffs

- Regular Updating of Record and Summary to Company Managers

- Maintain Proper Organization of Filing System, Storage of Documentation, and Information

- Handling General Enquiries via Email or Phone

- Other supportive ad-hoc office requirement

Requirements:

- Candidate must possess at least a GCE “O” / “A” levels or Polytechnic Diploma in any field

- No work experience required

- Required Skill(s): Microsoft Office

- Preferably entry level specialized in Clerical / Administrative Support or equivalent

- Good Command of English, Ownership of Tasks

- Friendly and Pleasant Personality

Our client is a global US MNC in the IT industry. Due to business needs, they are now recruiting a Logistics Coordinator be part of their Logistics Team for ongoing transformation projects.

Duties of Logistics Coordinator:

• Assist with daily warehouse operations, including picking, packing, and stock management.
• Maintain high accuracy in receiving, picking, and Warehouse Management System (e.g., SAP) processes.
• Monitor and respond to emails and handle general inquiries efficiently.
• Sort and organize inventory in line with established procedures.
• Provide administrative support, including document filing, scanning, and retrieval (e.g., PODs, invoices).
• Conduct regular stock-taking and cycle counting as assigned.
• Ensure punctuality and commitment, including availability for overtime when needed.
• Perform other tasks as directed by supervisors.

Requirements:

• Relevant experience
• Physically fit to carry loads up to 20kg

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Scope:

• Support Level 1 & Service tasks
• Ensure customer satisfaction in maintenance and support
• Analyse, Troubleshoot, solve assigned tickets by the Team lead.
• Formalize corrective action plans or local workaround within the SLA
• Solve or escalate the analysis to the Level 2 support
• Communicate regularly to keep the customer informed on the progress
• Maintain components of IT infra and backend, including Hardware and Software
• Replacements of Hardware/Endpoint equipment when faulty.
• Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission.
• Perform Preventive maintenance of servers and wide range of endpoint devices.
• Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc.,
• Perform OS Patching, Anti-virus update, security patching.
• Assist in Change/Service request deployment and testing.

EA License No: 96C4864

Reg. No.: R24121728

Need 2 pax of Customer IT Support Representative for contact centre.

- Possess basic IT knowledge, familiar with phone applications and smart TV operations

- Familiar with internet surfing on the PC

- Basic troubleshooting of PC and software

- Contact Centre Experience

- Customer Service Skills

- Ability to Multitask / handle multiple service calls

- Ability to handle difficult customers

- Ability to draft professional email respond back to customers

- Have experience dealing with email correspondence thus requiring little to no supervision in vetting through the composed email

- Familiar with excel (lookup, pivot table, graph) to generate reports

- Effectively bilingual (English / Chinese)

Other information:

Role 1

- 5.5 days (44 hours per week)

- Working hours: Mon to Fri (2 shifts): 8.30am to 8.30pm (830am to 530pm) & (1130am to 830pm) Sat: 830am to 1pm

- Candidate will work Mon - Fri 1130am to 830pm, when there is a need of leave coverage, then schedule will be adjusted.

Role 2

- Rotating shift (including weekends and PH)

- As a back up engineer, he/she will work Mon to Thur from 10am to 10pm, only when he needs to cover other team members' absence, then the working hours is either 830am to 8:30pm or 1pm to 1am.

Fresh graduate/entry level candidates with basic IT knowledge are welcomed!

Salary Range : $3500 to $4500 with monthly mobile reimbursement claim max up to $80 and Corporate Grab transport account for travelling related to work purpose.

Work Environment

Office environment - Town area

Must be able to work at customer’s site based on the assigned project deployments

Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit

Job description

• Ensure the smooth operation and maintenance of the group IT systems.
• Maintain and update existing group systems in accordance with established processes and standards.
• Provide reliable and efficient local support for the office, ensuring minimal downtime and maximum productivity.

Responsibilities:

1.Update and maintain the existing group systems, ensuring they are in line with appropriate processes and standards.

2. Provide local support for the office, which consists of approximately 40 people.

3. Monitor system performance and troubleshoot issues to ensure continuity of services.

4. Implement and maintain security protocols to protect the company's IT infrastructure.

5. Collaborate with other departments to understand their IT needs and provide appropriate solutions.

6. Document system configurations, processes, and procedures for future reference.

Skills, professional experience

• Strong knowledge of Microsoft Windows environments.
• Proficiency in system administration tasks such as resources deployment, system updates, and troubleshooting.
• Excellent problem-solving skills and the ability to work under pressure.
• Good communication skills to effectively support and train users.
• Ability to work independently and as part of a team.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The IT Category & Sourcing Manager at Central Procurement Office is responsible for managing IT category buy and maximize the value of the spend. The IT Category & Sourcing Manager must be able to plan, lead, execute, track and manage sourcing for different IT sub-categories including but not limited to Server & Storage, Network & Cabling, IT security, IT Application Services, Website Management Services.

• Plan, lead, execute, track and manage the sourcing for IT category buy while working with NUS IT technical experts
• Build in-depth technical knowledge of the IT sub-categories on the job. Proactively monitor relevant markets and anticipate market fluctuations by monitoring price and market trends
• Review monthly spends, savings and compliance reports and lead effort to manage supplier performance and qualification
• Incorporate key performance indicators such as price, delivery, quality, policy compliance and supplier performance in all IT category sourcing
• Manage supplier relationships and resolve supplier issues as well as being proactive in management of supplier risks. Foster supplier development and innovation by building strategic partnerships with key suppliers
• Negotiate contract/supply agreements to secure the best price for the best quality of goods, services and contractual terms
• Utilise data analytics to provide insights into IT category performance and opportunities for optimisation
• Conduct regular supplier review for performance and sustainability key indicators

Requirements

• A recognized University degree
• Minimum 5 years working experience in IT infrastructure and/or Application development areas
• Able to write IT technical specification and involved in the procurement process
• Prior experience with government procurement processes is a bonus
• Possess project management, problem-solving and negotiation skills
• Proficient in desktop applications such as Microsoft Office - Word, Excel, PowerPoint and Outlook
• Strong proficiency in written and spoken English for drafting tender specifications and facilitating effective communication

Job Description:

IT Business Analyst

Position Purpose

To team with up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.

To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Responsibilities:

Direct Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined

• Performing systematic business analysis

• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.

• Designing functional solutions & user workflows and documenting Functional Specifications.

• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.

• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.

• To validate SIT test results produced by testing team to signoff.

• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.

• Documenting/reviewing user manuals and release notes as required

• Assist in providing tactical/strategic solutions for new client requirements

• Assist in the conversion/migration exercise where necessary

• For production defects, perform functional analysis and propose solutions.

• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Contributing Responsibilities

• To participate in technical design reviews and contribute to improve overall solution offered.

Technical & Behavioral Competencies

Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.

• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.

• Good team player with great commitment and attitude.

• Good communication and coordination skill among multiple teams that are cross cultural and cross country.

• Ability to work independently.

• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.

• Hands on database SQL knowledge.

• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.

• IT Design and development exposure is a definite plus.

• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.

Specific Qualifications

• Graduate degree in IT/Computer Science or equivalent

• 10-12 years of total experience with last 4-5 years as IT Business Analyst, preferably in the domain of Trade Financing or supply chain Financing/accounts payable/accounts receivable.

• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.

We are looking for a Business Applications IT Executive to provide technical assistance to our employees. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades and handle IT related projects.

Major Responsibilities

IT Support

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Troubleshoot hardware and software issues
• Testing new technology
• Training end-users on hardware functionality and software programs.

Project Management

• Coordinate with stakeholders and external vendors engaged in the project
• Develop and maintain detailed project plans
• Manage project deliverables in line with the project plan
• Record and manage project issues and escalate where necessary
• Resolve cross-functional issues at project level
• Manage project scope and change control and escalate issues where necessary
• Monitor project progress and performance and provide progress updates to all stake holders
• Manage project evaluation and dissemination activities
• Work closely with users to ensure project meets business needs
• Definition and management of the User Acceptance Testing program
• Identify user training needs, devise, and manage user training programs

Business Applications & Software

• Assist and support in the maintenance of business applications and software
• Manage in the implementation and roll out process for both internal (regional and local team) and external (customers) parties
• Develop materials and training programs requirements for the applications and software
• Support both internal and external parties for solving trouble-related issues
• Conduct internal and external working and training as and when required
• Travel to external parties’ sites to provide training and application support

Qualifications

• Education: Diploma in Information Technology
• Experience: 1-2 years of experience in similar role
• A technical, logical thought process
• Problem-solving skills
• Communication skills
• Establish good working relationship with stakeholders
• Excellent organizational skill