We are looking for a detail-oriented and proactive IT Engineer to join our team. In this role, you will be responsible for managing and enhancing our IT infrastructure and applications. You will handle operational tasks ranging from deployment to security management, ensuring that our systems are efficient, secure and reliable.

Responsibilities includes but are not limited to:

· Managing and executing operational tasks relating to IT infrastructure, systems and applications.

· Performing deployment activities, including software installation, configuration changes, and system updates/patches.

· Ensuring the security and stability of IT systems by applying patches, security updates, and conducting vulnerability assessments.

· Monitoring system performance, troubleshoot issues, and provide timely resolution to minimize downtime and maintain optimal system functionality.

· Collaborating with cross-functional teams to identify and implement process improvements and automation strategies.

· Maintaining documentation of system configurations, procedures, and troubleshooting steps.

Requirements:

· Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

· Proven experience in IT operations, systems administration, or a similar role.

· Strong knowledge of operating systems (e.g., Windows, Linux), network protocols, and server hardware.

· Understanding of security principles and best practices, including patch management and vulnerability assessment.

· Proficiency in scripting languages (e.g., PowerShell, Python, Bash) to automate tasks and streamline operations.

· Ability to assist with troubleshooting issues and propose resolutions.

· Good communication skills, with the ability to collaborate effectively with technical stakeholders.

· Strong attention to detail.

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Duties

• Perform all repair and maintenance works on the Hotel's lighting, power heating, ventilation, air-conditioning, refrigeration, fire protection, kitchen, laundry and plumbing equipment.
• Check system or equipment for faults and follow up on the repair works in required.
• Monitor works carryout by contractors and ensure works are properly done, safe and secured.
• Carry out preventive maintenance work of properties.
• Ensure the fire and safety procedures are carried out at all times.

Job Requirements

• NITEC in Electrical/Mechanical or equivalent
• Good team player and able to work independently
• Able to work rotating shifts including weekends and public holidays

We regret that only shortlisted candidates will be notified.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• Staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description:

• To ensure all equipments functioning satisfactorily and safely.
• To maintain repairs for all electrical systems.
• To inspect and maintain all air-conditioning/ventilation equipments.
• To inspect and maintain the plumbing/sanitary systems.
• To perform other duties as directed by the Maintenance Supervisor.

Requirements:

• Singaporeans & PR only.
• Possess at least NTC 3, NITEC in Electrical or Mechanical Trade Certificate.
• At least 1-2 year experience in a similar capacity in the Hospitality industry.
• Able to work on 6 days, 3 rotating shifts, weekends and public holidays.

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 18 Jan 2025.

Walk-IN (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

We are looking for a skilled IT Security Engineer to join our client for a 1-year direct contract. The successful candidate will bring strong expertise in information security and hands-on experience managing security projects from start to finish.

Responsibilities:

• Lead and execute security projects across various domains, including endpoint, network, and application security.
• Implement and manage security tools, such as Web Proxy, Endpoint Protection, Email Security, and Vulnerability Scanners.
• Assess system security through threat modeling and propose effective solutions.
• Explore and integrate emerging security technologies to strengthen the organization’s security posture.
• Collaborate with teams to ensure secure deployment and operation of cloud environments.

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Security, or a related field.
• 5 years experience in IT Security, with deep expertise in one or more security domains.
• 3 years hands-on experience in end-to-end IT security projects or project delivery.
• Familiarity with security tools and frameworks.
• Security certifications (CISSP, CISM, AWS Certified Security, etc.) are highly desirable.
• Experience with cloud security is an added advantage.
• Thrives in fast-paced and demanding environments.

This role is a great opportunity to work on impactful security projects in a dynamic environment.

Job Description:

Technical Support:

• Respond to and resolve IT support requests via phone, email or ticketing system
• Diagnose and troubleshoot hardware, software and network issues
• Install, configure and maintain computer systems and software applications

Hardware and Software Management:

• Manage the setup and maintenance of laptops, printers and other IT equipment
• Perform regular updates, patches and upgrades to ensure optimal performance and security

Network Support:

• Assist in maintaining LAN/WAN connectivity, Wi-Fi setups and VPN configurations
• Identify and resolve network related problems, including internet outages and connectivity issues

Incident and Problem Management:

• Log and track issues using a Service Desk Management tool
• Escalate unresolved problems to higher-level support teams or vendors
• Follow-up to ensure timely resolution of incidents

Security Compliance:

• Support adherence to IT security policies and procedures
• Assist with data backups and cybersecurity measures
• Maintain an accurate record of all service assets and configurations

Job Requirements:

• Applicant MUST meet these minimum qualifications to be considered an applicant
• Minimum 5 years of IT support or equivalent experience
• BS in Computer Science, Information Technology, or related field or equivalent experience preferred
• Experience in administration of Microsoft technologies such as Active Directory, Office 365, SharePoint
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
• To possess relevant certification with ITIL frameworks; Microsoft Certified
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal abilities
• Pleasant attitude, approachable and friendly demeanor
• Ability to manage time and multitask effectively
• Patience and adaptability in handling technical issues and working with users of varying technical proficiency

IT Technical Specialist

• 12 months contract, renewable
• Work location: Tai Seng

Responsibilities

• Deliver presentations to customers, highlighting the advantages of the Company's Electronic Shipping Solutions. Alternatively, collaborate with the commercial team to jointly present and showcase these benefits.
• Guide customers through the initial phases of implementing the Company's Electronic Shipping Solutions, ensuring a comprehensive understanding and proper execution.
• Assist customers in resolving queries and issues related to the Company's Electronic Shipping Solutions.
• Provide technical escalation support for any issues related to the Company'sElectronic Shipping Solutions.
• Ensure that the configuration and upkeep of the Company's Electronic Shipping Solutions adhere to IT policies, encompassing version control and label format.
• Act as a backup resource for the Customer Facing IT Helpdesk whenever need arises to offer assistance to address customers' the Company's Electronic Shipping Solutions queries and problems.

Requirement

• Diploma / Degree in Information Technology or equivalent.
• 1 year experience in IT customer support, preferably with experience in eCommerce related industry.
• Comfortable with facing customers/users.
• Excellent communication and interpersonal skill

Role: System Engineer

Benefits:

Fixed Basic Salary: $4,000 to $4,500 per month

Performance Bonus

Mobile Allownace: Maximum $50 per month

Transport: When needed (Subject to PM's approval)

Working Hours:

Monday to Thurdsday: 8.30AM to 6.00PM

Friday: 8.30AM to 5.30PM

Mandatory Skill: Aruba Clear Pass

Preferred Skill: Cisco Catalyst Switch

Responsibilities:

• Day to day operation of managing, administration of all cisco switches and Clearpass on customer site.

• Support operations such as production networks in a hyper-scale and heterogeneous environment.

• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.

• Anticipate potential operational risks and develop strategies to mitigate/minimize.

• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.

• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.

• Escorting of vendors when needed.

Requirements:

• Degree/Diploma in IT / Computer Science / Engineering or equivalent

• Experience in a System Integration environment and/or implementing Network systems is a plus

• Familiar and experienced in Palo Alto Firewall and Clearpass

• Certification in Network related products will be a plus.

• Good interpersonal and communication skills with ability to explain technology from a customer perspective

• Strong analytical and problem-solving skills.

• Good communication, team player and written skills.

• Positive working attitude and passionate in information security

The security analyst is responsible for analysing cybersecurity events, improving threat detection capabilities and procedures. If an event results in a security incident, the analyst will work with the relevant stakeholders to respond and contain the incident.

Key Responsibilities:

- Improving threat detection capabilities, driving lessons learn from incidents and identifying potential gaps in security controls.

- Responsible for maintaining detection capabilities for the SOC.

- Analyse large dataset and correlate information from various sources to identify the root cause to an incident.

- Enhance and drive improvements for SOC detection and response playbooks.

- Take the lead in incident response to minimize the impact of a security incident to our organization.

- Work cooperatively with various IT infrastructure team, applications and business units for the effective operations of the security.

Qualifications:

- 3 years or more relevant working experience in information security technologies.

- Understanding of the tactics, techniques and procedures of cyber advesaries.

- Insurance / Financial industry experience.

- Industry certifications CISSP, CEH, or GIAC preferred.

- Experience in Splunk preferred.

- Comfortable with analysing and processing large datasets.

- Good interpersonal and communication skills.

- Willing to learn and able to work well in a team.

Job Description & Responsibilites

• Align organizational IT strategy with the overall customer experience strategy to ensure a seamless user journey
• Coordinate resource management (manpower and assets) strategies with business objectives across various initiatives.
• Establish measures to improve vendor management capabilities within the orgainisation.
• Callaborate with stakeholders to evaluate and prioritize the development needs of users based on organisational goal and project priorties to maximize business cost efficiency.
• Optimize and enhance existing operational standards and procedures.
• Integrate newly enabled IT processes and systems across-functional teams.
• Partner with internal IT departments and third-party developers across Asia to deliver cohesive solutions.
• Assist in documenting test results to support the efficient resolution of problems and to capture defect data.

Requirements

• Bachelor's Degree or equivalent qualification.
• 5 to 7 years of business solution analysis or project management experience.
• Experience with Finance & ERP systems (Microsoft D365 and Oracle ERP) is preferred.
• Experience in web-based technology including HTML, web-based services APIs, JSON, XML.
• Familiar with different EDI solutions or APIs.
• Experience with data analytics & business intelligence is a plus.
• Strong expertise in project management, with robust document-writing, communication, and coordination abilities.
• Exceptional analytical and problem-solving skills combined with a strategic mindset.
• Customer-centric approach to IT delivery to enhance user satisfaction.
• Demonstrated experience in vendor souching, negotiations, and contract management.
• Candiate is required to interact with stakeholders in Hong Kong, hence the ability to speak Cantonese fluently is a must.

• To develop, lead, execute and manage IT Governance initiatives for IT Stakeholder Management, Value Delivery, Resource Optimisation & Risk Management.
• Ensure IT & OT Governance framework, policies, and procedures are reviewed and update to date, with relevant industry best practice
• Assisting CISO to develop cybersecurity road map and identify the gaps, develop the plan to close the gaps.
• Review and assess IT Implementation to ensure IT Project Governance / IT Security is adhered to the organization policies
• Provide consultancy to internal teams to adhere to best practices on project management
• Conduct and facilitate on external audits such Cybersecurity, Financial Audits
• Review and assess IT Implementation to ensure IT Governance / IT Security is adhered to the organization policies
• Ensure compliance with applicable laws and regulatory requirements and policies.
• Develop, implement, maintain, and improve the risk management framework, make sure it is based on best practices from international standards.
• Coordination with external (regulatory) agencies on cybersecurity and audit matter

RELEVANT EXPERIENCE

• Minimum 10 years of relevant working experience
• Willingness to hands-on as part of mentoring the team to meet its objective in a collective manner.
• Highly resourceful individual who possess strong analytical skills
• Well verse in IT Governance, Project Management & Methodologies
• Good understanding in Security Standards such ISO27001, IEC62443 and NIST etc.
• Good understanding of various regulation/laws related to cybersecurity

EDUCATIONAL QUALIFICATIONS

• Degree in Computer Science, Computer Engineering, Electrical Engineering or other relevant field of study.
• Project Management certification such as PMP, CAPM, PRINCE2 will be an advantage
• Professional certification such as CGEIT ,CISM, CISA, CISSP, CRISC will be an added advantage

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB

• Autonomy to make key decisions
• Global role

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a Senior IT Service Manager to join their team.

About the job

Reporting directly to the Global Head of IT, your responsibility includes:

• Handling end to end service management for EUC and infrastructure to support the business for APAC. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement.
• Implementing and maintaining a process in place to link the right respective IT Service Tower (Infrastructure,, EUC or workplace collaboration) to affected stakeholder in the event of incident escalation
• Being the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalation
• Managing IT Incident, Problem, and change management processes across Asia
• Managing external vendors, ensuring external SLA has been met
• Working with cross-functional teams and vendors to identify opportunity to improve services. This is done through proactively engaging on all high priority incidents, identify under-reported issues and flag potential. This includes reviewing of closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetings

Skills and experience required

As a successful applicant, you will have at least 8 years of experience in IT Service Management. Proven track record in being the point of escalation for business in critical incident events is required for this role. Exposure to regional role will be required for this role.

Experience in end User environment managing Service Level Agreement for infrastructure will be highly preferred.

Whats on offer

This is an excellent opportunity to join a leading end user environment for a global role.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gXTUWgUB (EA: 94C3609/ R1219669)

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Company:
Our client is a prominent global IT service provider that excels in custom software design, IT consultancy, and infrastructure management. They deliver high-performance, large-scale systems like API Gateways and message queues, ensuring smooth global operations and enhanced system reliability. Their comprehensive IT solutions help businesses eliminate challenges, optimize resources, and boost productivity.

Key Requirements:

• At least 5 years of experience in team leadership, including managing budgets, schedules, and resources.
• Proven project management experience across multiple projects.
• Expertise in OnPrem, Cloud, Network, and Server operations for cost estimation.
• Strong communication skills in English; knowledge of Japanese and Mandarin is a plus.
• Bachelor’s degree in any discipline.
• Ability and willingness to adapt to new technologies.
• Capability to work independently in a fast-paced environment.
• Familiarity with cloud services-related software and hardware is advantageous.
• Knowledge of security services-related software and hardware is beneficial.
• Experience with software-defined data centers or cloud service infrastructure projects is a plus.
• Willingness to travel for project assignments is beneficial.

Key Responsibilities:

• Manage team budgets during closing periods and annual budgeting or forecasting.
• Accurately allocate and manage resources.
• Oversee internal proposal processes before sharing with customers.
• Support PMO checks as needed.
• Facilitate knowledge transfer and operation handover between project and operation teams.
• Manage relationships with business partners and vendors.
• Maintain customer relationships as needed.
• Lead team members in estimating project costs.
• Escalate and report major project issues to managers.
• Provide daily reports to managers on budget, resources, and project schedules.
• Conduct daily team management and meetings as a mandatory task.

Working Location: Singapore, Central

Apply online or feel free to contact me directly (via email: [email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Lim Ting Yee (R23116601)

JAC Recruitment Pte. Ltd. (90C3026)

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Presales Consultant to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Deliver pre-sales technical assistance for specific products to both customers and partners.
• Collaborate closely with the Sales team to develop and position solutions for market readiness and customer proposals.
• Analyze customer IT and business needs.
• Conduct/Provide cybersecurity strategic solution selling, product demonstrations, showcase cybersecurity solutions, and Proof of Concept (PoC).
• Work with solution vendors to develop business proposals, and respond to RFI/RFP requirements.
• Conduct in-house lab tests to validate proof-of-concept setups, network designs, and deployments for new products and features.
• Stay current on competitive solutions, products, and services in the market.
• Offer regular updates on new product developments to internal sales teams.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 1 years’ relevant experience.
• Knowledge on Security Service Edge product is a bonus.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Looking for an adept IT professional well versed in the field of IT project Management to join our dynamic team. In this role, you will be responsible for efficiently managing IT projects while also contributing your technical proficiency to the development process.

Job Responsibilities

• To collaborate with Account Manager, Solution Consultant to define project scope, objectives and deliverables.
• To develop detailed plans on project scopes including timelines, milestones and resource allocation.
• To coordinate with cross-functional teams to ensure seamless project execution and adherence to datelines of the project milestones to ensure it is completed on time to meet contractual requirements.
• To oversee project progress, identifying and mitigating risks.
• To monitor and control project expenses and resource utilisation.
• To communicate project status, updates and attend project meetings with Clients.
• To collate project documentation to ensure it is complete, accurate and maintained through the project lifecycle.
• Any other ad hoc duties that is assigned by supervisors.

Job Requirements

• Diploma in Information Technology or a related field.
• Proven experience as an IT Project Manager or in a similar role, preferably in an IT System Integrator background.
• Good understanding of project management methodologies and best practices.
• Good communication and interpersonal abilities with the capacity to interact effectively with technical and non-technical team members.
• Possess a proactive problem-solving attitude, coupled with a robust background in IT project management skills to handle customer expectations and requirements.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Position Overview:
Reporting to the Head of Systems and Platform, you will be part of a dynamic IT team responsible for driving the vision and strategy behind Infrastructure Operations and Support. Your role will involve exploring, architecting, leading, and managing the deployment of innovative technologies to transform the data center into a more agile, secure, and operationally efficient environment.

Key Responsibilities:

• Technology Trend Analysis & Recommendations: Identify emerging technology trends and issues affecting infrastructure service delivery. Recommend solutions or alternative actions to mitigate challenges and optimize performance.
• Cloud Infrastructure & Security Tools: Design, plan, and implement hybrid cloud infrastructure and deploy tools to meet operational and security requirements, ensuring scalability and security across the organization.
• Capacity Planning & Optimization: Conduct capacity planning, performance analysis, and optimization of existing infrastructure. Continuously enhance and improve infrastructure and processes for better efficiency and reliability.
• Infrastructure Architecture & Roadmap: Develop infrastructure architecture blueprints and implementation roadmaps. Plan the integration of new systems into existing infrastructure, ensuring alignment with business goals and technical requirements.
• Project Leadership & Implementation: Lead technical project implementations, ensuring successful deployment of infrastructure solutions. Manage the transformation of operational practices to align with new business needs and architecture changes.
• Collaboration & Solution Design: Work closely with project teams, business users, and stakeholders to understand IT challenges and business needs. Provide technical solutions that span a wide range of complexity, from simple server setups to complex multi-tier virtualization and hybrid cloud solutions. Ensure these solutions consider regulatory, security, cost, and sustainability factors.
• Procurement & Technical Specifications: Plan procurement schedules, develop technical specifications, and manage procurement activities to ensure timely acquisition of hardware, software, and services.
• Hands-On Technical Expertise: Be technically hands-on, capable of setting up proof of concepts (POCs) and eventually overseeing production implementations and integrations of new technologies.
• Infrastructure Upgrades: Plan and oversee the upgrading of infrastructure components and tools.

Qualifications Summary:

• Educational Background: A relevant university degree, with a minimum of 12 years of experience in IT infrastructure, architecture, and solution delivery.
• Experience:Infrastructure Architecture & Leadership: At least 8 years of experience as an infrastructure architect or technical lead, involved in solution design and deployment projects.
• Project Management: Minimum 4 years of experience leading and managing IT infrastructure projects.
• Technical Expertise:Operational & Security Frameworks: Strong understanding of operational and security best practices, including ITIL and ISO27001.
• Cloud & Infrastructure Technologies: In-depth knowledge of cloud computing, network, compute, storage, container management, automation tools, observability platforms, and security tools.
• Technical Skills:
• Proficiency in Linux and/or Windows Server Administration.
• Experience with systems, platforms, and database security, automation, and operational tools.
• Expertise in VMware virtualization, public cloud administration, and containers (e.g., Docker, Kubernetes).
• Familiarity with ITSM and monitoring tools.
• Ability to prioritize technology and service significance based on infrastructure needs, and to define and design the technology stack that meets business objectives.
• Communication & Interpersonal Skills:Excellent written and verbal communication skills, able to engage with stakeholders at various levels.
• Strong interpersonal skills for working effectively in cross-functional teams.
• Other Key Traits:Quick learner with a passion for applying technology to solve business challenges.
• Ability to think strategically, innovatively design infrastructure solutions, and adapt them to meet evolving business requirements.

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

• Assist to manage IT functions including hardware maintenance, software application and hardware upgrades, data migration and system installation. Provide hardware support for printers, monitors, Desktop PCs, Laptops, smartphone devices.
• Work with the team to plan and execute the selection, installation, configuration and testing of Company’s IT Hardware.
• Manage, maintain and back up company’s IT network and desktop systems on a regular basis.
• Identify, investigate and research user questions and problems as well as isolating and resolving information systems problems.
• Manage/participate in new setup or upgrade of systems, and monitor system utilization.
• Perform problem management (analysis for frequently occurred incident – solve root cause) and troubleshooting of network operating problems, desktop applications, hardware cause identification and resolution.
• Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures. Responsible for hardware and software licensing and compliance.
• User management and general support of application systems and work closely with application and infrastructure teams.
• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in Computer Science/Information Technology or related discipline.
• 3-4 years of prior experience (Previous experience working in technical support role (user and system support), within a Microsoft environment)
• Proficient in setting up Windows 2016/2019 servers with good knowledge in hardening and securing of Wintel systems.
• Competent in the administration of Active Directory, Group polices, DNS, DHCP.
• Competent in supporting Windows 10/11 OS, Microsoft 365 services, and other common desktop applications.
• Relevant experience in the installation and administration of VMware ESXI and vCenter.
• Relevant experience in configuring and troubleshooting firewalls and network switches. Sound knowledge of networking concept or CCNA certification would be beneficial.
• Good knowledge of PowerShell/Batch scripting.
• Good knowledge of identifying security related issues such as computer viruses, worms, and spyware.
• Ability to relate to users from all levels to understand users’ requirements and balance with system capabilities.
• A good team player as well as ability to work independently.
• Enjoy providing both phone and face support.
• Possess a strong customer-focused attitude.
• Willing to work beyond office hours or on weekends to support occasional maintenance or operational needs.

We are seeking a highly motivated and results-oriented IT Solution Manager to lead the design and delivery of cutting-edge storage, backup, and IT infrastructure solutions

Responsibilities

• Design and develop comprehensive IT infrastructure solutions, including storage, backup, disaster recovery, networking, and virtualization
• Identify and qualify new business opportunities within the enterprise and government sectors
• Build and maintain strong relationships with key decision-makers at target accounts
• Conduct customer needs assessments and translate those needs into tailored solutions
• Develop and deliver compelling technical proposals, including Bill-of-Materials (BoM) and pricing
• Conduct product demonstrations and presentations to showcase the value of our solutions
• Manage the pre-sales phase of tenders, including clarifying client queries and ensuring timely submissions
• Stay abreast of the latest industry trends, technologies, and competitive offerings in the IT infrastructure market
• Collaborate closely with sales, engineering, and partners to deliver integrated solutions and achieve business objectives
• Work with product teams to provide valuable customer feedback and drive product roadmap enhancements

Requirements

• Bachelor's degree in Information Technology, Telecommunications, Electronics, Electrical Engineering, or a related field.
• 5+ years of experience in IT pre-sales, with a strong focus on storage, backup, and disaster recovery solutions.
• Proven expertise in enterprise IT infrastructure, including servers, networking, virtualization, and cloud technologies.
• Strong understanding of industry trends, competitive landscape, and emerging technologies in the IT infrastructure market.
• Excellent communication, presentation, and negotiation skills with the ability to influence key decision-makers.
• Proven project management skills and the ability to manage multiple projects simultaneously

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Responsibilities:

• Administer infrastructure systems and applications, network devices,desktop, mobile etc
• Ensure systems are backup, recovery plans and disaster recovery plans and patches are carried out
• Liaise with external vendors to ensure Service Level Agreements are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN
• Source for products/solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.

Requirements:

• Diploma/Degree in Computer Science, Information Technology
• Proficient in enterprise networking including WAN, LAN, and VPN optimization implementation
• Experience in Microsoft Server 2012 and later, Microsoft 365, and Google Suite products
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Able to converse in English and Mandarin due to the need to liaise with overseas counterparts

Interested applicants, send in your updated resume by clicking “Apply Now”.

Lin Weikang
EA Personnel No: R21102570
EA License No: 23C1894