As an IT Technican, your scope includes Microsoft environment imaging, setup deployment to user, troubleshooting and post deployment support.

Roles and Responsibilities

• Inventory tracking and job details recording
• Plan and schedule job with end users
• Responsible for hardware and software installation and maintenance (ie. system backup, apply latest system patches, software upgrades and hardware troubleshooting).
• Provide daily progress update
• Ensure organization’s data and infrastructure are protected by enabling the appropriate security controls
• Communicate with users to identify their requirement and ensure their needs are met
• Any other ad-hoc duties as required

Job Requirement

• Minimum ITE/Diploma in related field.
• Minimum 1year experience with general desktop support.
• Relevant experience will be considered with training provided.
• Microsoft Certified Technology Associate is preferred.
• Possesses good and effective verbal communication skills.
• Possesses sound technical troubleshooting and problem-solving skills.
• Strong knowledge of general desktop hardware features, including PC-BIOS, Secure Boot, Boot from external devices, and Security settings.
• Ability to install, upgrade, configure, and troubleshoot Windows client.
• Ability to install, upgrade, configure, and troubleshoot device drivers and software applications.
• Excellent verbal and written communication skills.

Requirements:

• Master's Degree in computer science, information technology, or a related field
• Min 3- 5 years of relevant work experience
• Ability to communicate with people of various level
• Knowledge in MS office, Printers, MFP, MS Operating systems, Active Directory, server
• Networking knowledge a must
• Strong Problem solving skills

Job Description:

• Provide Level 2 support to all IT hardware and Network related matters
• Review and improve processes pertaining to Infrastructure related services
• Handle and coordinate IT system procurement
• Assist in Annual Maintenance of server
• System Deployment
• Assist in Data backup and restoration
• Coordinate with vendor on network/hardware/software related matters
• Optimize enterprise networking, including WAN, LAN, and VPN implementations and support.
• Manage and configure network devices such as firewalls, routers, VPNs, internet proxies, and wireless networks.
• System / Network troubleshooting and rectification
• Assist in Annual system Audit
• Asset management

Job Description:

• Serve as the first point of contact for IT support within the company, addressing technical issues and queries.
• Install, configure, and maintain hardware, software, and network systems.
• Monitor IT infrastructure, ensuring seamless operations of computer systems and networks.
• Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner.
• Support IT requirements for manufacturing systems, ensuring minimal downtime.
• Document IT processes, incidents, and resolutions for future reference.
• Assist with maintaining cybersecurity protocols and data backups.
• Provide basic training and guidance to employees on IT systems and tools.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, or any related field.
• Basic knowledge of hardware, software, and networking fundamentals.
• Familiarity with troubleshooting tools and IT service management practices.
• Knowledge of basic IT support tools.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.

Job Description:

• Provide first-level technical support for hardware, software, and network issues.
• Assist in the setup, configuration, and maintenance of IT equipment such as computers, printers, and other peripherals.
• Monitor and maintain local area networks (LAN), internet connections, and other IT infrastructure.
• Troubleshoot technical issues reported by employees and escalate more complex issues to senior IT staff when necessary.
• Support the implementation and deployment of IT solutions of the company.
• Maintain accurate records of IT support requests and resolutions.
• Assist in ensuring data security and proper system backups.
• Provide basic training to employees on IT systems and best practices.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Basic understanding of computer hardware, operating systems, and network troubleshooting.
• Familiarity with Microsoft Office software and other common business software.
• Knowledge of basic IT support tools.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.

Job Description

• provide adhoc technical support on daily basis ;
• see through the implementation of custom mobile app ;
• set up and maintenance of servers ;
• procurement and recording of company IT assets ;
• diagnose and troubleshoot technical issues

Job Requirements

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Good understanding of computer systems, mobile devices, mobile applications and other tech products (including maintenance of CPU set)
• Familiar with infrastructure set-up, server/firewall set-up, administration of server and domain (including domain migration)
• Proficient in Microsoft Excel (VBA is a plus)
• Excellent problem-solving and communication skills
• Diploma in Information Technology, Computer Science or relevant fields

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

We are seeking a highly motivated and tech-savvy individual to join our team as a Smart Hands Technician. This role combines responsibilities across three key areas: Audio/Visual (AV) conference room support, Level 1 network infrastructure support, and Tier 1 service desk operations. You will play a critical role in ensuring seamless operation and resolving issues related to these diverse areas.

WHAT YOU’LL DO:

Tier 1 Service Desk

• Serve as the first point of contact for employee technical issues
• Diagnose and resolve common user problems related to software, hardware, and network access.
• Log, track, and escalate unresolved issues to appropriate teams.
• Provide clear and concise communication and technical assistance to internal users.

AV Conference Room Support

• Troubleshoot and resolve audio, visual, and connectivity issues within conference rooms.
• Assist employees with using AV equipment and ensure proper setup for meetings.
• Maintain inventory of AV equipment and report any missing or malfunctioning items.
• Maintain continuous process improvement to provide the highest quality products and services which meet the needs and requirements of internal and external customers.

Level 1 Network Infrastructure Support

• Diagnose and troubleshoot basic network connectivity issues (e.g., wired and wireless).
• Onsite Smarthands for Network operations team
• Escalate complex network issues to Level 2 support personnel.

WHAT YOU’LL NEED TO SUCCEED:

• Ability to work individually and within a team.
• Undergraduate degree in a technical field.
• 1+ years of experience as an IT Support Engineer, Analyst, or Administrator.
• Demonstrable knowledge of the following: Networking, WiFi, Mac OS, Cisco, Linux, Windows is essential.
• Experience in ticket management and triage support.
• Experience with Jira Service Management (JSM) and working to SLAs.
• Strong understanding of basic IT concepts and troubleshooting methodologies.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Excellent customer service orientation and a passion for helping others.

PREFERRED EXPERIENCE:

• Familiarity with AV equipment, networking fundamentals, and basic troubleshooting techniques is preferred.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Job Responsibilities:

• Be responsible for the company's network, service equipment, the daily operation of desktop and management of the company's IT operation
• Provide on-site service support and handle the installation and maintenance of client's computer desktop, hardware and network equipment
• Be responsible for debugging and troubleshooting the video conference system
• The installation, debugging, configuration and maintenance of the desktop equipment (e.g. desktop, notebook, printer, printer, video conference, telephone, etc.)
• Communication with users to ensure the normal operation of the system
• Normal maintenance of network and computer room management (configured switches and firewalls basically)
• Management of the company's IT assets
• Other IT works assigned by the department manager and work report

Job Requirements:

• College degree and above, major in computer and other related fields
• Familiar with the basic network technology, the working principle of TCP/IP protocol, proficient in the configuration of brand network equipment such as Feita and Cisco, and experienced in the operation and maintenance management of computer room is preferred
• Familiar with mainstream systems such as Windows and Mac operating systems, common conference systems and equipments such as Polycom/Cisco/Teams. Experienced in deploying and debugging systems related to AD domain is preferred
• Good communication skills, initiative in work, strong learning ability, teamwork spirit, ability to work under pressure, strong sense of responsibility and service
• More than three years of relevant IT helpdesk experience. Experienced in system research and development with logical thinking is preferred
• Handle common computer hardware and software failures independently
• Accept the occasional business trip and hardworking
• Proficient in both English and Mandarin

• Provide support to end users by addressing their technical concerns and inquiries.
• Assist with operating system migrations and offer related technical support.
• Diagnose and resolve hardware and software issues, ensuring efficient troubleshooting.
• Take responsibility for resolving all problems related to a defined list of end-user equipment and software.
• Install and configure software applications as required.
• Ensure accurate and timely documentation in the IT Service Management (ITSM) tool.
• Resolve and close assigned incidents, prioritizing ticket resolution within established Service Level Agreements (SLAs).
• Adjust and synchronize application settings to align with environmental requirements.
• Handle the relocation and setup of computer devices and peripherals.
• Configure user profiles for various applications as needed.
• Provide proactive updates and follow-ups to end users on the status of their issues.
• Offer guidance to end users on completing specific tasks related to their technical needs.
• Perform additional tasks and responsibilities as assigned.

To apply, please visit www.gmprecruit.com and search for Job Reference:24987

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Our client is a leading provider of efficient errand services in Singapore, including document delivery, shopping assistance, and food delivery for both residents and businesses. They are seeking an IT Support Technician to maintain IT systems, resolve technical issues, and ensure smooth operations.

Role Overview:

As a IT Support Technician you will be providing technical support for hardware, software, and network issues, ensuring the IT infrastructure is running efficiently.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network problems.
• Set up, configure, and maintain IT systems and equipment.
• Monitor system performance and ensure network security.
• Provide IT support to staff and assist with onboarding.
• Document IT support requests and resolutions.
• Assist with IT projects and upgrades as needed.

Requirements:

• Degree or Diploma in IT, Computer Science, or related field.
• Experience in IT support or similar technical roles.
• Knowledge of hardware, software, networking, and IT systems management.
• Strong problem-solving and communication skills.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel: R2199602 (Felicia)

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z

• Regional role with concrete project timeline
• Opportunity to lead IT digital transformation

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a IT Director/ Head of IT to join their team.

About the job

Your role involves:

• Managing IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and providing solutions. This includes participating in the executive board meeting, collaborating closely with the Chief Executive Officer and other executive board members
• Providing IT strategic planning and direction for the IT roadmap. This includes driving IT digitalization initiatives, identifying suitable technology and translate them into viable IT Digital implementation.
• Managing the IT (Infrastructure & Security, Application, Data and etc) team, ensuring that the IT Operations runs smoothly
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance

Skills and experience required
As a successful applicant, you will have At least 10 years of Managerial experience with at least 3 years of experience as an overall Head of IT/Technology for a sizable IT team. Security and data experience is required for this role.

Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders.

Exposure to translating IT digitalization ( AI or RPA ) trends into technology investment for organization that is suitable for adoption will be of added advantage

Whats on offer
This is an excellent opportunity to join a leading company with the opportunity to drive digital transformation through IT.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z (EA: 94C3609/ R1219669)

Job Responsibilities

· Perform Technical Helpdesk Support to call in customers for all IT products and services distributed by the company

· Manages IT Hotline for urgent requests and Helpdesk email for requests for support

· Assist in Setup of new PCs and Installation of Standard Office Application

· Troubleshooting of Problems Encountered by End Users

· Provides level 1 support for IT needs.

· Provide front line support for key field service activities in line with customers’ requirements.

· Update service record into database promptly and accurately,

· Perform Asset Tagging

· Perform rework on products and deployment when required.

· Assist in answering to customer enquiry and feedback

· To conduct all field service activities within the boundaries of health and safety policies. Risk control elements covering all relevant aspects of the field service role must be adhered to at all times

· Provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions to be made on a course of action to resolve product issues

· Any ad-hoc duties as assigned.

Job Requirements:-

· Minimum qualification – Nitec in Infocomm or related

· 3 years of working experience

· Able to Work Independently, Self-motivated and Diligent

· Willing to learn IT skills, Familiar with Windows Environment.

· Experience in Troubleshooting and Repairing of PC/Notebooks an added advantage

· Possess Analytical and Problem Solving Abilities

· Written and spoken Language Proficiency in English is essential

· Effective communication skills

• Provide support to end users by addressing their technical concerns and inquiries.
• Assist with operating system migrations and offer related technical support.
• Diagnose and resolve hardware and software issues, ensuring efficient troubleshooting.
• Take responsibility for resolving all problems related to a defined list of end-user equipment and software.
• Install and configure software applications as required.
• Ensure accurate and timely documentation in the IT Service Management (ITSM) tool.
• Resolve and close assigned incidents, prioritizing ticket resolution within established Service Level Agreements (SLAs).
• Adjust and synchronize application settings to align with environmental requirements.
• Handle the relocation and setup of computer devices and peripherals.
• Configure user profiles for various applications as needed.
• Provide proactive updates and follow-ups to end users on the status of their issues.
• Offer guidance to end users on completing specific tasks related to their technical needs.
• Perform additional tasks and responsibilities as assigned.

To apply, please visit www.gmprecruit.com and search for Job Reference:24987

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

About Our Client

Our client is a renowned and popular golf and country club located in the Eastern Region of Singapore.

They are now looking for a competent and committed individual to join their team.

IT Manager

Job Highlights:

• 5 days week (Monday to Sunday)
• Working Hours: 8am to 5.15pm OR 8.30am to 5.45pm
• Monthly mobile phone allowance
• Staff transport provided at Tanah Merah MRT station.

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Job Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be added advantage.
• At least 3 years of experience in similar capacity.
• Ability to manage and synergize team.

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV in MS WORD FORMAT ONLY (NOT PDF) with full career details with recent photograph, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date to:

[email protected]

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Benchmark will be collected, used and disclosed by or on behalf of Benchmark to determine or investigate your suitability, eligibility or qualifications for employment with Benchmark and/or its clients and manage your application for employment with Benchmark and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews. All applications will be treated with the strictest confidence.

THOMAS CHAN | MOM CEI No: R1766693 | Benchmark Staffing Solutions | MOM EA License: 21C0679 |UEN: 53435609E

Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance.

Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments.

Our IT team assist clients to address their concerns around Confidentiality, Integrity, Availability and Privacy of their technology.

As an IT Intern at Rapsodo, you will have a holistic view of how Technology and Business Integrate, and responsible for a wide range of technologies not limited to systems administration, helpdesk, telephony administration, laptop/desktop computer build-up/replacement etc.

Key Responsibilities:

·       Be the 1st level support for inbound email and phone based technical support for on-site and remote employees

·       Assist with setting up and configuration of laptop and desktop computers (OS Installations, Software Installs, etc.)

·       Assist the team with keeping the hardware inventory up to date

·       Develop and update Support Documentation as well as research information for incomplete documents

·       Assist the team with developing an IT Security Handbook that includes log reviews, firewall attestation, etc.

·       Assist the team with mapping and consolidation of existing IT Security tasks to the requirements of a quality IT Security Programme

·       Assist with reviewing and analysing security vulnerabilities to identify false positives

·       Assist with conducting server/network/middleware security configuration assessments

·       Assist with preparing reports on identified security vulnerabilities and possible recommendations to remediate vulnerabilities

·       Work cross-regionally between the Rapsodo Singapore, US, Turkey & Japan offices

Skills & Requirements:

·       Absolute professionalism and discretion required due to exposure to confidential information

·       Pro-active, organized, and meticulous

·       Able to work independently in a fast-paced environment

·       Strong aptitude to learn and contribute

·       Possess strong analytical, problem solving, and interpersonal skills

·       Excellent written and oral communication skills to present ideas and results to technical and non-technical audiences

·       Being handy with gadgets and having experience building your own PC is a plus

·       Diploma in Information Technology, Cyber Security, or any related discipline

Listed on the Catalyst board of the Singapore Exchange (SGX), Hyphens Group has a direct presence in Singapore (HQ), Vietnam, Malaysia, Indonesia and the Philippines, and is supplemented by a marketing and distribution network.

Hyphens Pharma is seeking an IT Executive to join its team to support IT matters effectively and consistently for offices across the entire Hyphens Group.

Job Responsibilities

The primary responsibilities include, but are not limited to, the following:

- Troubleshooting and Ticket Management: Resolve user support tickets in the helpdesk system, ensuring all issues and incidents are accurately logged and tracked until resolution within the established Service Level Agreement (SLA).

- Server Administration: Administer and maintain server hardware and software, including virtualization technologies and Windows Active Directory.

- Project Support: Collaborate with team members in the IT department to assist in the implementation of IT projects.

- Network Device Management: Manage and support network devices, including routers, switches, and firewalls.

- Data Security: Ensure the security of data, network access, and backup systems.

- Issue Escalation: Follow standard procedures for escalating unresolved issues to the appropriate internal teams.

- Problem-Solving: Research and identify solutions for software and hardware-related issues.

- System Management: Oversee CCTV, door access systems, and other in-house systems.

- User Assistance: Quickly assess user needs and provide relevant support.

- Procurement: Handle purchasing functions for IT products and services.

- Documentation: Document technical knowledge in manuals and user guides.

- Asset Management: Ensure that traceable fixed assets are properly tagged and logged.

- Vendor Collaboration: Work with vendors on outsourcing projects as needed.

Requirements

• Minimum diploma in Information Technology, Computer Science, or a related field.
• Proven experience as a Technical Support or Helpdesk Engineer, with expertise in maintenance and troubleshooting for end users on desktops/laptops, software applications, hardware environments, and platforms used by the business
• Familiarity with Hyper-V, various Windows operating systems, and Windows Server.
• Ability to manage Active Directory, DNS, access points, and various network equipment.
• Experience coordinating hardware failures with maintenance service providers for part replacement and installation.
• Proficient in installing and maintaining virtual machines with hands-on experience in Windows/Linux/Mac OS environments.
• Capable of working independently with minimal supervision while being a collaborative team player when necessary for projects.
• Strong understanding of various Microsoft 365 applications, Azure, and Intune for Mobile Device Management (MDM).
• Knowledge of scripting/programming languages such as VBS, Java, Python, SQL, and various web content management systems is advantageous.
• Ability to diagnose and troubleshoot basic technical issues along with excellent problem-solving and communication skills.
• Familiarity with Power Automate and Power BI is a plus.

Automotive Group in Sin Ming requires IT Administrator

• Assist in managing IT functions including hardware maintenance, software application upgrades, and system installations.
• Provide hardware support for printers, monitors, Desktop PCs, Laptops, and smartphone devices, ensuring functionality across all platforms.
• Perform hardware upgrades, data migration, and system setup as required.
• Identify, investigate, and resolve user questions and problems related to IT systems.
• Perform problem management by analysing frequently occurring incidents, identifying root causes, and implementing long-term solutions.
• Troubleshoot issues related to network operations, desktop applications, and hardware failures, ensuring minimal downtime and disruption to business operations.
• Maintain and up-keep the IT equipment inventory and ensure detailed documentation is updated in compliance with IT policies and procedures.
• Manage hardware and software licensing to ensure compliance with licensing agreements and regulatory requirements.
• Provide user management support across various systems, ensuring users have the correct access levels and permissions.
• Provide day-to-day IT support for employees, addressing a range of technical issues related to software, hardware, and network services.

Job Requirements:

• Locals are encouraged to apply.
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 1+ years of experience in IT administration or a similar role.
• Strong knowledge of hardware maintenance, software installations, and network management.
• Familiarity with troubleshooting desktop applications, network operations, and resolving hardware issues.
• Experience in managing and supporting IT environments including printers, PCs, Laptops, and smartphones.
• Excellent problem-solving skills and the ability to perform root cause analysis for frequently occurring incidents.
• Strong documentation and organizational skills for maintaining IT asset records and ensuring licensing compliance.

Working Hours:

Monday to Friday: 8:45 AM - 5:45 PM

Alternate Saturdays: 8:45 AM - 12:45 PM

5.25 days work week.

Job Benefits:

- Competitive salary

- Annual, Birthday and Marriage leave

- Dental Claim

- Daily lunch provided

- Health insurance upon confirmation

- Annual bonus (depending on performance)

- Staff rate for car rental and trading of cars

- A casual work environment and a fun-loving team

Why Join Us?

Engaging Team Culture: Be part of a team that supports and uplifts each other, where every member’s contribution is valued. We believe in working together to achieve common goals while celebrating our successes.

Casual Work Environment: Enjoy the flexibility of a dress code that is casual and encourages you to express your individual style. Our office design is modern and provides spaces for creativity, relaxation, and collaboration.

Fun-Loving Team: Participate in regular team-building activities, social events, and workshops that not only enhance your professional skills but also keep the team spirit alive and kicking.

Join us to advance your career in a workplace where you are encouraged to be yourself and have fun while doing it!

Job Summary:

The IT / Networks Technician is responsible for maintaining and troubleshooting the organization's IT and network infrastructure. This role ensures the smooth operation of computer networks, hardware, and software systems. The ideal candidate should possess strong technical skills, excellent problem-solving abilities, and the capacity to work both independently and collaboratively. We are seeking for a highly motivated and responsible junior to join our team. This is a fantastic opportunity for an individual who is passionate about cutting edge technology and is eager to make his first steps in hightech, maritime or IT.

Key Responsibilities:

1. Network Administration:

• Install, configure, and maintain network hardware and software, including routers, switches, firewalls, and wireless access points.
• Monitor network performance and troubleshoot issues to ensure reliable and secure connectivity.
• Implement network security measures, including firewalls, antivirus software, and intrusion detection systems.

2. Technical Support:

• Provide technical support to end-users for network-related issues, both remotely and on-site.
• Diagnose and resolve hardware, software, and connectivity problems.
• Escalate complex issues to senior IT staff or external vendors when necessary.

3. System Maintenance:

• Perform regular maintenance and updates on network systems and devices.
• Ensure the timely installation of software patches, updates, and upgrades.
• Maintain an inventory of IT and network equipment.

4. Documentation and Reporting:

• Maintain accurate records of network configurations, hardware inventory, and maintenance activities.
• Document technical procedures and troubleshooting steps for future reference.
• Generate reports on network performance, incidents, and maintenance schedules.

5. User Training and Support:

• Assist in the training of users on network and IT system usage.
• Develop user manuals and guides to help staff utilize technology effectively.
• Provide guidance on best practices for using IT and network resources.

6. Continuous Improvement:

• Stay updated with the latest technology trends, network protocols, and best practices.
• Suggest improvements to enhance the efficiency and security of the network infrastructure.
• Participate in team meetings and contribute to the development of IT policies and procedures.

Qualifications:

• Possess minimum Higher Nitec or Diploma in Electrical & Electronics / Mechatronics / Mechanical Engineering / Computer / IT / or equivalen
• Strong knowledge of network protocols, hardware, and software.
• Proficiency in operating systems (Windows, macOS, Linux) and common software applications.
• Familiarity with network security measures and best practices.
• Excellent problem-solving and communication skills.
• Ability to work independently and manage multiple tasks simultaneously.

Physical Requirements:

• Ability to lift and move network equipment, tools, and related hardware.
• May require occasional after-hours or weekend work to address critical issues or perform maintenance tasks.

• Install, configure, test, maintain and troubleshoot staff workstation/ laptop hardware, software, etc
• Maintain & monitor office IT Security and Server Security (Windows Platform)
• Configuration and Troubleshooting of Firewall system, LAN and Wireless Network issue
• Monitor the performance of existing computer systems and IT infrastructures
• Implementing security protocols and procedures to prevent potential threats
• Creating user accounts and performing access control
• Inventory Management of software licenses
• Maintaining phone and attendance system with external vendors
• Provide IT and office maintenance support to all staff when needed
• Any other duties as and when directed by the Senior Management and IT Manager

Requirements:

• Singaporeans only
• Minimum Diploma in Information Technology or any related field
• Good knowledge of best practices in IT administration and system security with at least 1-2 years of desktop, helpdesk or IT experience
• Good analytical skills, problem-solving and time management
• Good communication skills
• A committed and responsible team player with good attitude to learn new challenges and also able to work independently

Interested parties, please submit your CV with current and expected salary to this JobsAD. Shortlisted candidates will be invited for an interview.

Location: Senja Care Home

The Senior / Executive, IT / Cybersecurity (ITCE) will assist the Senior Manager (IT) to plan, implement and manage organisation-wide IT infrastructure and IT-related systems in Vanguard. The ITCE will render IT operational support which includes the provision of IT services, troubleshooting, managing IT assets, IT procurement etc. He/she will also coordinate and work with both internal and external stakeholders to ensure that the IT systems can provide associated IT services to our residents and staff.

· Assist the Information Technology / Cybersecurity Manager to plan and implement new IT support services and initiatives for residential care, day care, respite care or other services as necessary

· Manage day-to-day IT operations of Vanguard entities. These include:

a. Maintaining and reviewing IT policies to ensure that they are kept up-to-date and relevant for the current set up.

b. Preparing for yearly audit of IT Infrastructure and ensuring all documentation is kept up-to-date.

c. Conducting regular system audit for IT effectiveness, efficiency and security

d. Managing outsourced vendors contracted to provide IT services such as.:

i. EUC devices support

ii. Login user accounts

iii. Mailbox licenses management & renewal

iv. Creation & deletion of mailboxes as necessary

v. Procurement of new EUC devices, MS licenses and installation of software

vi. IT security

vii. Regular system updates, upgrades, migrations and outages

viii. Review security logs on access, password management and accounts

e. Assisting to maintain and manage all IT contracts and renewals

f. Overseeing the maintenance of Vanguard website and Domain name

g. Providing IP Telephony support:

i. Obtain approval from Head, Corporate Services to install IP Telephony system for the new Care Home / Senior Care Centre sites

ii. Coordinate with the Care Home Operations team and vendor to deploy IP Phones

iii. Manage and work with vendor to resolve any IP Telephony problem

· Assist the Information Technology / Cybersecurity Manager to plan, implement and manage all IT network, systems and data security measures against cyber-attacks.

· Conduct IT security awareness training programs and workshops for staff

· Provide regular operation system reports to Head, Corporate Services

· Identify opportunities for team training and skills advancement

· Work with all stakeholders to identify and provide responsive support on IT requirements

Any other duties assigned by the supervisor

Educational Requirements & Experience:

• Diploma/Degree in IT-related field with at least 2-years working experience
• Qualification in IT professional certifications like CCNA, MCSA/MCSE, ITIL and CISSP etc
• Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware / software faults
• Strong proficiency in Microsoft Office applications
• Minimally 2-years’ experience in Microsoft Windows software, HP Networks, Microsoft Servers and Fortinet Firewall.
• Knowledge of cyber security and cloud computing will be an advantage.
• Ability to attend to details and respond swiftly to work demands
• Has good written and verbal communications skills
• Has good organizational skill and ability to identify and resolve IT issues in a timely manner
• Ability to stay updated on new technologies and IT innovations
• Demonstrated accountability, crisis management capability and an ability to prioritise

Overview

As IT Assistant, you will assist the Manager, Service Support in managing and maintaining key software systems, including erpbos® , ebos® , profit Software from Progress Group, Hubble Build Software & etc. Additionally, the candidate will assist the IT Technical Executive (Assistant / Senior) with various IT tasks and provide technical support to staff. You are to adhere to Greyform Integrated Management System (IMS) and compliance to applicable Singapore Standards, Code of Practices and Regulations in the Industry.

Responsibilities

• Manage and maintain ERP systems (erpbos® , ebos® , profit) from Progress Group.
• Administer Hubble Build software, ensuring smooth operation and integration with other systems.
• Perform regular updates, backups, and troubleshooting for all managed software.
• Ensure data integrity and security across all platforms.
• Assist the IT Technical Executive (Assistant / Senior) with daily tasks and projects.
• Provide technical support to staff, resolving hardware and software issues.
• Set up and configure new hardware and software as needed.
• Maintain IT inventory and ensure all equipment is up-to-date and functioning properly.
• Conduct training sessions for staff on the use of e rpbos® , ebos® , profit Software, Hubble Build Software & etc.
• Create and maintain user manuals and documentation.
• Provide ongoing support and troubleshooting for end-users.
• Monitor system performance and ensure optimal operation.
• Implement and maintain security protocols to protect company data.
• Perform regular system audits and generate reports for management.
• Track areas of weaknesses for improvement on efficiency, availability, and functionality to all related services.
• Participate in Budget Planning.
• Authorize to stop operation if conditions are out of safety measures.
• Perform any other duties as assigned by the Management and the designated manager / personnel.

Qualification Requirements:

• Proven experience in software administration, particularly with the specified systems.
• Proficiency in managing and maintaining ERP systems.
• Strong IT systems, networks, and hardware knowledge.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to conduct training sessions and create user manuals.
• Commitment to maintaining data integrity and security.
• Knowledge of ISO9001, 14001 & 45001 standards, Singapore Standards and Regulations will be an advantage.

• Working Days: 5 Working Days
• Working Hours: 8am - 515pm / 830am - 545pm
• Basic: up to $7500 (depending on experience)
• Location: Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

To Apply, kindly Whatsapp 8949 4716 and quote <IT Manager>

Jacqueline Neo (R1104548)
The HR Ecology Pte Ltd (13C6391

Job Description:

• Manage and maintain security protocols, IT systems, networking infrastructures and database systems.
• Troubleshoot technology issues.
• Manage multiple projects simultaneously.
• Work with inter-disciplinary teams to craft IT solutions.
• Communicate complex information to a non-technological audience.
• Assist in researching, designing and implementing new programs.
• Identify and solve problems in existing hardware and software solutions.
• Develop, modify and maintain database.

Job Requirements:

• Diploma or Bachelor's degree in computer science or related field.
• Minimum 4 years of relevant working experience in the technology space.
• Knowledge on relevant IT standards and practices.
• Knowledge of Information Technology strategy development, including network.
• Experience in SAP software and implementation will be an added advantage.

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on “apply now” or send your updated resume to [email protected]

Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Overview

As IT Assistant, you will assist the Manager, Service Support in managing and maintaining key software systems, including erpbos® , ebos® , profit Software from Progress Group, Hubble Build Software & etc. Additionally, the candidate will assist the IT Technical Executive (Assistant / Senior) with various IT tasks and provide technical support to staff. You are to adhere to Greyform Integrated Management System (IMS) and compliance to applicable Singapore Standards, Code of Practices and Regulations in the Industry.

Responsibilities

• Manage and maintain ERP systems (e rpbos® , ebos® , profit) from Progress Group.
• Administer Hubble Build software, ensuring smooth operation and integration with other systems.
• Perform regular updates, backups, and troubleshooting for all managed software.
• Ensure data integrity and security across all platforms.
• Assist the IT Technical Executive (Assistant / Senior) with daily tasks and projects.
• Provide technical support to staff, resolving hardware and software issues.
• Set up and configure new hardware and software as needed.
• Maintain IT inventory and ensure all equipment is up-to-date and functioning properly.
• Conduct training sessions for staff on the use of e rpbos® , ebos® , profit Software, Hubble Build Software & etc.
• Create and maintain user manuals and documentation.
• Provide ongoing support and troubleshooting for end-users.
• Monitor system performance and ensure optimal operation.
• Implement and maintain security protocols to protect company data.
• Perform regular system audits and generate reports for management.
• Track areas of weaknesses for improvement on efficiency, availability, and functionality to all related services.
• Participate in Budget Planning.
• Authorize to stop operation if conditions are out of safety measures.
• Perform any other duties as assigned by the Management and the designated manager / personnel.

Qualification Requirements:

• Proven experience in software administration, particularly with the specified systems.
• Proficiency in managing and maintaining ERP systems.
• Strong IT systems, networks, and hardware knowledge.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to conduct training sessions and create user manuals.
• Commitment to maintaining data integrity and security.
• Knowledge of ISO9001, 14001 & 45001 standards, Singapore Standards and Regulations will be an advantage.

Job Overview

We are seeking a proactive and technically skilled IT Executive professional to provide end-user support and assist in the troubleshooting and maintenance of IT systems across both Mac and Windows operating systems. The ideal candidate will have a strong background in supporting and resolving technical issues, ensuring a smooth and efficient working environment for all employees. You will also assist in maintaining hardware and software resources, offering exceptional customer support, and delivering solutions to both basic and complex IT issues.

Key Responsibilities

End-User Support:

• Provide technical support to internal users on both Mac and Windows OS devices, including desktops, laptops, and mobile devices.
• Troubleshoot, diagnose, and resolve issues related to hardware, software, network, and system configurations.
• Respond promptly to IT support tickets, offering timely resolutions or escalating issues to the appropriate teams as needed.

System Maintenance & Configuration:

• Perform operating system installations, software setups, and updates on Mac and Windows platforms.
• Configure, maintain, and upgrade end-user hardware and software, ensuring all devices are functioning optimally.
• Support the setup and configuration of email, network connectivity, and other IT systems.

Hardware & Software Support:

• Provide assistance with various hardware components (e.g., printers, scanners, monitors) and troubleshoot related issues across both Mac and Windows environments.
• Ensure regular software updates and patches are applied to both Mac and Windows systems to maintain security and performance.

User Account Management:

• Create, manage, and troubleshoot user accounts, permissions, and access on both Mac and Windows platforms.
• Assist with onboarding and offboarding processes, ensuring the proper provisioning and deprovisioning of systems, applications, and access rights.

Network & System Troubleshooting:

• Diagnose and resolve network connectivity issues affecting both Mac and Windows devices.
• Troubleshoot and resolve issues related to VPN, Wi-Fi, and internal network access for remote and onsite employees.

Security & Compliance:

• Ensure compliance with internal IT policies and security standards across both Mac and Windows OS platforms.
• Monitor and apply security patches, antivirus definitions, and system updates to protect against malware and cyber threats.

Documentation & Reporting:

• Maintain accurate documentation for IT incidents, requests, and resolutions.
• Provide regular reports on recurring technical issues, user satisfaction, and system performance to the IT department.

Training & Support:

• Offer guidance and training to employees on the effective use of both Mac and Windows OS systems, applications, and tools.
• Create and update user guides, FAQs, and documentation to help users troubleshoot common issues independently.

Job Specifications:

Education: A diploma or degree in Information Technology, Computer Science, or a related field.

Experience: Minimum of 2-3 years of hands-on experience providing helpdesk support in an IT environment, specifically supporting both Mac and Windows operating systems.

Technical Skills Required:

• Operating Systems: Proficiency in both Mac OS (macOS) and Windows OS environments, including installation, configuration, and troubleshooting.
• Hardware Support: Experience in supporting desktops, laptops, and peripherals for both Mac and Windows systems.
• Software Support: Proficient in common software applications such as Microsoft Office Suite, Outlook, and other productivity tools, as well as Mac-specific applications like Safari, Mail, and iWork.
• Network Troubleshooting: Knowledge of troubleshooting network-related issues, including Wi-Fi, VPN connectivity, and LAN access.
• Remote Support Tools: Experience with remote desktop support tools (e.g., TeamViewer, Remote Desktop Protocol, etc.).
• Security Software: Familiarity with antivirus and endpoint security tools such as TrendMicro, Symantec, or McAfee on both Mac and Windows systems.

Desired Soft Skills:

• Customer Service Orientation: Strong communication skills with the ability to provide excellent customer service and support, both over the phone and in-person.
• Problem-Solving: Ability to troubleshoot complex technical issues in a calm and methodical manner.
• Organizational Skills: Capable of managing multiple support tickets, priorities, and tasks efficiently.
• Team Collaboration: Ability to work well within a team environment and collaborate with other IT professionals.
• Adaptability: Quick learner, adaptable to new technologies and methods of troubleshooting.

Additional Skills & Knowledge (Preferred):

• Mac OS & Windows Administration: Familiarity with system administration tasks on Mac and Windows platforms (e.g., user account management, system monitoring).
• Cloud Services: Experience with cloud-based tools such as Office 365, OneDrive, or Google Workspace.
• ITIL Foundation Knowledge: Understanding of ITIL practices for incident management and support.

On behalf of one of its clients working in the luxury F&B sector, the French Chamber of commerce is looking for an IT Executive (Applications) to join their dynamic team.

This role offers an exciting opportunity to contribute to a growing organization, where you’ll gain valuable experience working on strategic and operational initiatives. You’ll collaborate with a passionate, forward-thinking team, guided by experienced industry leaders, and have ample opportunities for career development while making a tangible impact.

Key Responsibilities:

Provide IT Support: Offer daily helpdesk support to end-users for applications such as ERP, POS, and the company website.

Collaborate Across Departments: Partner with Marketing, Finance, and Operations teams to perform updates to Point-of-Sale (POS) master data and configurations.

Document and Train: Assist in creating process flows, test case scenarios, and training guides for system users.

Liaise with Headquarters IT: Coordinate with HQ IT teams on group-wide initiatives, protocols, and systems implementations.

Store Opening Projects: Support and manage IT-related tasks for store openings across multiple regions.

Requirements:

• Educational Background: Degree or Diploma in Computer Science or a related field.
• Work Experience: 1 to 3+ years of relevant experience.
• Technical Proficiency: Hands-on experience with at least one POS and/or ERP system is required. Proficiency in Excel formulas and basic SQL query skills is essential.
• Key Traits: A positive attitude, strong communication skills, and a team-player mindset with excellent problem-solving abilities.
• Work Approach: Ability to work collaboratively within a team while independently managing tasks and responsibilities.
• Industry Experience: Prior experience in the retail and/or F&B sectors is a significant advantage.