We are seeking a highly skilled IT Project Manager to lead and oversee the planning, execution, and delivery of IT projects across our organization. The ideal candidate will have a proven track record of managing complex IT initiatives, ensuring they are completed on time, within budget, and aligned with business objectives. This role requires strong leadership, technical expertise, and exceptional communication skills.

Key Responsibilities

• Project Planning: Develop comprehensive project plans, including scope, objectives, timelines, resources, and budgets.

• Team Leadership: Lead cross-functional teams, including developers, analysts, and stakeholders, ensuring effective collaboration and alignment.

• Risk Management: Identify potential risks and develop mitigation strategies to minimize project impact.

• Stakeholder Management: Act as the primary point of contact for project stakeholders, providing regular updates and managing expectations.

• Resource Allocation: Allocate and manage resources effectively to achieve project objectives.

• Quality Assurance: Ensure project deliverables meet quality standards and business requirements.

• Budget Management: Monitor and control project budgets, ensuring efficient use of resources.

• Agile Practices: Facilitate agile practices such as sprint planning, stand-ups, and retrospectives where applicable.

• Documentation: Maintain comprehensive project documentation, including reports, logs, and post-project evaluations.

• Continuous Improvement: Identify opportunities to improve project processes and methodologies.

Requirements

Required Qualifications:

• Education: Bachelor’s degree or Diploma in Computer Science, Information Technology, or a related field.

• Experience:

• 1-3+ years of experience as an IT Project Manager or in a related role.

• Proven experience managing software development or IT infrastructure projects.

• Skills:

• Strong understanding of project management methodologies (Agile, Scrum, Waterfall, etc.).

• Excellent organizational and time-management skills.

• Ability to manage multiple projects simultaneously.

• Strong problem-solving and analytical skills.

• Excellent verbal and written communication skills.

• Technical Knowledge: Familiarity with IT systems, software development lifecycles, and relevant tools (e.g., JIRA, Trello, MS Project).

• Certifications: Agile or SCRUM certifications are highly desirable.

Why Join Us?

• Opportunity to work on innovative and impactful IT projects.

• Collaborative and dynamic work environment.

• Professional growth and development opportunities.

We are looking for a Deputy Manager IT to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs.

The successful candidate will have improved skills, a proven professional experience and a detailed knowledge of industry’s best practice processes. Deputy manager would be responsible to manage the overall IT & Telecom infrastructure includes Servers / Desktops/Laptops / Networks/ Security tools and required applications to run the day-to-day operations.

He would assist in gathering, analysing and document the business requirement pertaining to existing IT application Change requirement or new requirement.

He would be responsible to carry out UAT in consultation with users and third-party vendors. He will assess the need of training in area of Office 365 tools / Ticketing tools / MS office or an existing ERP or a business application.

He will be responsible to ensure the compliance in terms of software licenses, security patch updates, end point and server protection tools in consultation with Group IT complying Group IT policies.

Key Accountabilities or Activities

• End user support for ERP / IT applications / General IT support

• IT Infrastructure management includes servers/telecom systems / firewalls / security tools /Backup

• IT application training to end users and address day to day operational issues

• Business requirement analysis & Documentation

• Project activities co ordination for IT application development & implementation

• Third party vendor management

• IT peripheral procurement and installation

Necessary:

• Background in Computer Science, Information Technology, Computer Engineering or equivalent

• Excellent communication skills, able to articulate technology solutions to various audiences

• Strong working knowledge of various technology platforms and practices, including, but not limited to, Microsoft .NET technologies/ABAP development and SAP ERP implementation / support.

• Strong knowledge of new or latest technology, and able to gauge suitability to the organization's business

• Innovative mindset and able to challenge assumptions

• Strong knowledge of IT infrastructure and end users support management including Office 365 / Windows/Linux / Firewall and cloud hosted infra and services.

• Knowledge of SAP ERP implementation would be added advantage.

Desired:

• Excellent communication skill and business process knowledge

• Having experience / knowledge of commodity trading domain

Personal Attributes:

• Excellent communication skill Verbal / written

• Preferable education – B.E / B.Tech./BS Computer

• Team work & willingness to learn new things

• Culture fit

Significant Working Relationships

Internal:

• Team work

• Willingness to learn new things.

Job Purpose

You will be responsible for planning and executing IT audits for the Great Eastern Group of Companies. You will also assist the Singapore Chief Internal Auditor, Group Internal Audit, to provide an independent and objective assurance to improve the Group’s IT control environment.

You are self-motivated, a good team player with initiative, who is keen to explore a career switch opportunity and willing to be challenged. We are open to candidates with experience in IT Security/Operations, application development and career auditors to discuss this opportunity.

The Job

· Participate or lead in the planning and execution of audit assignments to ensure quality and timeliness of reports and deliverables;

· Develop risk-based audit plans and testing programs;

· Ensure coverage of relevant regulatory requirements and recommend improvements to corporate policies, procedures and practices to enhance IT control design and enforcement;

· Support business audits through integrated or thematic audits by providing technology expertise and evaluating IT controls supporting the business operations;

· Manage or participate in other ad-hoc assignments including special projects and investigations;

· Contribute to continuous monitoring of technology risk areas. Establish and maintain strong relationship with technology stakeholders including risk management and control groups;

· Assist in the follow-up with auditees on outstanding audit findings through the issuance of Audit Tracking Report and verification of resolved findings;

· Ensure that audit operating standards and procedures are observed, and requirements of the Quality Assurance Review are met; and

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential observations /risks and proactively shares best risk management practices.

Our Requirements

· 5 - 7 years of relevant experience in IT security governance, IT Infrastructure/Cybersecurity/outsourcing operations, Technology Risk Management in banking or FI;

· Knowledge or exposure to cybersecurity controls, infrastructure technology (i.e. cloud security, network, virtualization), ethnical hacking, application security, API, micro services and secure coding standards;

· Familiar with the regulatory requirements specific to technology risk management (e.g. MAS, RMiT, OJK);

· Good report writing, communication and presentation skills;

· Complete audit work papers and reports with minimal intervention by the audit manager/team lead;

· Provide continuous monitoring of technology areas, engage technology control partners to upkeep with the changing IT risk landscape of the group;

· Attention to details to ensure completeness and accuracy of audit coverage;

· Strong analytical skill, time management, independent and collaborative;

· Able to interact well with all levels of staff;

· Bachelor's degree in Computer Science or Engineering, Accounting, preferably hold one or more of these professional certifications (e.g. CISA, CISM, CEH, CISSP, CCSP);

· High level of integrity, takes accountability of work and good attitude over teamwork;

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Self-motivated and takes initiative to improve current state of things and adaptable to embrace new changes; and

· Able to travel overseas when required and safe to do so (10% estimated).

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Responsibilities:

• Lead and coordinate system enhancements and projects to ensure smooth implementation.
• Oversee technical requirements, including code design, development, testing, debugging, and documentation.
• Collaborate with business teams to gather, analyze, and prioritize system requirements.
• Work closely with geographically dispersed vendor teams to deliver solutions within agreed timelines.
• Establish and maintain frameworks, standards, guidelines, and best practices.
• Manage daily product operations, addressing business queries and resolving issues.
• Handle additional ad-hoc projects and tasks as assigned.

Job Requirements:

• Possess a degree in Computer Science, Information Technology, Engineering, or related fields, with at least 3 years of experience in software development and management.
• Proficiency in ASP .NET 4.0 and above, SQL database design, Tortoise SVN, and PHP is essential.
• Strong understanding of web technologies such as Bootstrap, HTML, CSS, AJAX, JQuery, and related tools.
• Familiarity with additional technologies like Java, Power BI, Outsystem, UiPath RPA, Boomi, and OTRS is advantageous.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

What you will do:

As IT Delivery Lead-SAP, you will be responsible for designing and implementing complex IT systems and strategies that align with the organization's goals and objectives. Works closely with stakeholders to understand needs and develops solutions that meet business requirements that are scalable, secure, and cost-effective.

How you will do it:

• To manage DevOps and Projects delivery in APAC region.
• Ensure effective liaisoning with business stakeholders in the region as well as to ensure coordination of technical work with global delivery team.
• Responsible for spearheading holistic engagement of SAP COE team with APAC IT business counterparts.
• Work with business process owners and local APAC IT leadership to harmonize and consolidate the business processes and supporting applications.
• Support the design and maintenance of SAP Solution Template according to business requirements, ensuring delivery of solution based on best practices and ensure its continued governance.
• Responsible for design, build & test, and maintaining accurate documentation throughout the SDLC (Software Development Life Cycle) process for the projects executed in APAC.
• Lead the Solution design & integration workshops for APAC BU processes, especially in major projects with other value stream leaders to ensure that cross value stream integration requirements are implemented in the overall design of end-to-end business processes.
• Work with and manage cross-functional teams to develop SAP solutions in reporting requirements, functionality, and security.
• Ensure adherence to SAP solution architecture design governance processes.
• Guide and work closely with the SAP DevOps teams (Application Maintenance Services) team for the regional SAP Support needs, configuration and code changes.
• Design, analyze & estimate of business-driven projects, coordinating project planning & demand management efforts with IT Business Partners.
• Develop Project Plans, Resource plans, Estimates, review with business and leadership, optimize and provide the finalized, detailed estimates to business for project execution.

What we look for:

• Bachelor’s Degree in Computer Science, Information Systems, Finance, or a related field.
• A minimum of 8 years of experience in SAP implementation processes.
• Demonstrated expertise in SAP FI/CO modules and a deep understanding of financial reporting processes.
• Strong analytical skills with the ability to translate complex business requirements into functional specifications.
• Experience in leading cross-functional teams and managing multiple projects within a global enterprise.
• Excellent verbal and written communication skills, with proficiency in English.
• Ability to work in a fast-paced, team-oriented environment with a focus on meeting project deadlines.
• Working experience in a multinational corporation is highly preferred.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Our client is a leading logistics company. They are looking for a IT Senior Executive to assist their IT team for the next phrase of their business. They are located at West of Singapore– easily accessible. The IT Senior Executive is responsible for:

Duties

• Handle second-level issue escalations from IT Support Officers.
• Maintain the HR server, fingerprint devices, and Dormitory Management System server.
• Oversee Active Directory, file server, FTP server, backup server, print server, and fax server.
• Conduct regular monitoring and maintenance of the network and related devices.
• Monitor and maintain DNS, DHCP, VLAN, and Proxy Server configurations.
• Set up and manage wireless devices to ensure seamless connectivity.
• Monitor and maintain spam filters, managed switches, and network appliances.
• Execute ad-hoc jobs or special projects as required.

Requirements

• Min Diploma in Information Technology
• Minimum 3 years working experience
• Good knowledge in computer hardware, software, networking and Windows
• Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection
• Ability in administering, maintaining, optimizing windows active directory system security
• Ability to configure and set-up new server

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Launch of New Business Division
(Targeting clients across Asia-Pacific, including Singapore)

Since 70% of the clients are based in Japan, Japanese language proficiency is an advantage.

Main Responsibilities:

• Budget management
• Strategy formulation
• Proposal sales
• Budget planning
• Expanding sales through business partnerships
• Ability of Proposal Documentation

Experience:

• Experience in IT sales or consulting
• Over 10 years of experience
• Proficiency in financial management
• Experience in proposal sales and consulting

Advantages:

Japanese Language proficiency

Good English language proficiency

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Senior IT Executive to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Good work knowledge of security risk management, security governance framework and compliance (IT Security Audit/log review), technical vulnerability management (Vulnerability Assessment, Penetration testing), application security, security technologies (system hardening, IDS/IPS, firewall), security incident response and security assessment.
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

ResMed changes lives with innovative medical devices and software applications that better diagnose, treat and manage sleep apnea, chronic obstructive pulmonary disease (COPD) and other chronic diseases. ResMed is a global leader in connected care, with more than 3 million patients remotely monitored every day. Our team is committed to creating the world’s best tech-driven medical device company – improving quality of life, reducing the impact of chronic disease, and saving healthcare costs in more than 140 countries. We are seeking a key individual to drive program management within the Digital Health Technology organization supporting digital products for health providers, physicians, andpatients. If you think you have what it takes read on.

Let’s talk about the team and the role:

The Data Science and AI/ML team collaborates across the organization to identify, develop and deliver Artificial Intelligence (AI) and Machine Learning (ML) powered software solutions that improve patient outcomes, delight our partners and customers, and improve the way we do business in an “AI First” fashion. On any given day, the team could be working on building sophisticated models to delivering personalized recommendations to patients to improve their sleep, identify optimal equipment and settings using our unparalleled store of billion+ nights of sleep data, proactively identify other health risk factors, or help optimize complex, global supply chain operations. Wherever there is high value to be gained for the patient or customer (external or internal), we employ a rigorous process to develop specific ML driven solutions to realize that value quickly.

As a Technical Program Manager in an agile Medical Software Product Development environment, you will be responsible for planning, tracking, and end-to-end delivery of complex programs of work. You will work with internal technical and non-technical teams, stakeholders, external groups, suppliers and other organizations, with a focus on delivery of value to customers, both external and internal. You will have a relentless focus on the customer and use data to inform decision-making. You will be strategically focused to build durable solutions for our customers

Who you are:

• Inquisitive and curious with a desire to understand technology and how things work.
• Organizational guru to help your teams and stakeholders have complete transparency over the body of work you are supporting
• You are skilled at identifying blockers and increasing visibility of risks
• You have outstanding time management and organization skills
• You are self-aware and recognize own mistakes and effectively incorporate feedback
• You thrive in building relationships with all your stakeholders
• Proactive, curious and constantly aspiring to learn and grow, and seeking opportunities with broader scope
• You possess expertise in managing and delivering Machine Learning (ML) and Data Science projects, demonstrating a deep understanding of AI-driven solutions and their applications.

What you will do:

• You will be responsible for program planning and tracking, focusing on regular and timely delivery of value to end customers
• Work with product managers, engineering managers, program managers and other stakeholders to ensure team alignment with commitments to the businesses and sync points with other teams
• Manage risks and issues and be accountable for escalating as required, ensuring resolution to program issues, managing resource constraints, dependencies and timing challenges and syncing dependencies across teams
• Accept and manage changing priorities and address issues quickly and professionally
• Provide status reports highlighting accomplishments, plans, and issues for assigned program
• Manage software release activities and documentation, including coordination with all applicable stakeholders
• Establish and regularly review key team metrics including resourcing, and performance trends.
• Ensures stakeholder input is properly represented in the decisions regarding assigned projects or programs
• Consistently works to ensure complete transparency regarding the prioritization, content and direction of the program.
• Contribute to defining and improving delivery management processes to better support your team and stakeholders
• May be responsible for developing junior staff members through your knowledge sharing

What we are looking for:

• Bachelor’s degree in Computer Science or related discipline
• Combination of education and 7+ years of work experience will be considered
• 5+ years of Program/Project Management experience working directly with multiple agile ML ops teams
• Extensive experience with the toolset and technology specific to the GenAI projects, including but not limited to machine learning frameworks, natural language processing tools, and AI-driven analytics platforms.
• Experience working on or building MLOps platforms is highly preferred.
• Experience in implementing and managing MLOps practices to streamline machine learning workflows.
• Proficiency in using tools and technologies specific to MLOps, including automated machine learning pipelines, continuous integration, and continuous deployment (CI/CD) for machine learning models.
• Knowledge of best practices for monitoring, maintaining, and scaling machine learning models in production environments.
• Understanding of the Data Science software development lifecycle is required.
• Experience of Data Management to lead and organize short- and long-term planning of use cases within the bounds of data policy and regulation.
• Experience working in a modern cloud-based software product development environment.
• Experience managing programs in highly matrixed agile software development cultures while leading two or more teams at a time
• Experience in interfacing both with technical teams and business users spanning multiple geographies
• PSM I, CSM, PMP desired
• Excellent interpersonal, written and oral communication skills, along with outstanding time management and organization skills; adept in problem-solving, facilitating decision-making, and resolving conflict.
• This role is based in Singapore and will cover the India, Singapore & US operations region. The candidate should be flexible with timezone.
• Familiarity with agile software development tools such as Jira and Confluence preferred

− Implementation of medium to large scale Biometric (.NET Framework) projects in the business domain of Public Security with emphasis on IT Security & Biometric Control;

− Conduct formal release tests and/or regression tests;

− Prepare test plans/cases, scripts and project related test deliverables;

− Generate test data to test each software or hardware component according to the quality criteria and business requirement;

− Design and develop automated testing procedures or scripts and keep them up-to-date;

− Ensure quality and accuracy is maintained throughout the software test life cycle;

− Enable timely delivery of the software or hardware release according to project schedule;

− Provide timely progress status update for Internal SIT and UAT, and onsite UAT;

− Ability to understand and adapt to relevant technologies and products; and

− Ability to work with team members to troubleshoot any problems with systems in production.

Requirements:

− Diploma/Bachelor Degree in Computer Engineering/Science or IT related course;

− Minimum 2-3 years functional, scenario and performance testing experience;

− Experience in Oracle and Microsoft SQL Server Databases;

− Experience in Katalon and knowledge in SeleniumHQ and HP Load Runner will be advantageous.

Our client is a leading logistics company. They are looking for a IT Senior Executive to assist their IT team for the next phrase of their business. They are located at West of Singapore– easily accessible. The IT Senior Executive is responsible for:

Duties

• Handle second-level issue escalations from IT Support Officers.
• Maintain the HR server, fingerprint devices, and Dormitory Management System server.
• Oversee Active Directory, file server, FTP server, backup server, print server, and fax server.
• Conduct regular monitoring and maintenance of the network and related devices.
• Monitor and maintain DNS, DHCP, VLAN, and Proxy Server configurations.
• Set up and manage wireless devices to ensure seamless connectivity.
• Monitor and maintain spam filters, managed switches, and network appliances.
• Execute ad-hoc jobs or special projects as required.

Requirements

• Min Diploma in Information Technology
• Minimum 3 years working experience
• Good knowledge in computer hardware, software, networking and Windows
• Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection
• Ability in administering, maintaining, optimizing windows active directory system security
• Ability to configure and set-up new server

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Company’s Profile:

Our client is an international technology and engineering company that specialises in providing innovative digital and security solutions to their esteemed clients. They are well-known for their dedication of quality delivery standards with more than 15,000 engineers globally supporting projects. They have an international presence in over 100 countries worldwide and are looking out for Project Managers to join their team and contribute to their ongoing success.

Job Responsibilities:

• Manage infra projects to meet delivery to customer’s satisfaction
• Handle project’s scope of work according to requirements and contractual KPIs
• Manage external vendors/contractors for provision of material or support services
• Prepare project documentation, progress reports to meet quality standards
• Lead project team to provide engineering, operation support and maintenance to operational/production system
• Gather customers’ requests for system enhancements and propose solutions
• Participate or support in new business prospects or tender involvement

Requirements:

• At least 4 – 5 years’ Project Manager experience, handling infrastructure projects
• Experience with government projects will be an added advantage
• Knowledge and experience with ITSM – ITIL Framework
• Excellent communication skills with customers
• Degree in any discipline

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Job Description & Requirements

1. The Vendor shall ensure that the assigned Admin Support Staff(s) are suitably qualified to support the following:

1. End-User IT Resources

2. Monitoring of the desktops/laptops leasing schedule for various subscriptions;

3. Tracking of IT Equipment due for technology refresh;

4. Tracking of IT Equipment for incoming/outgoing officers;

5. Monitor and coordinate the deployment/collection of IT Equipment for incoming/outgoing officers;

6. Monitor leasing billing and verification.

1. WOG Services Administrative Support

2. Raising of Service Requests;

3. Monitor leasing billing and verification;

4. Monitor the software packaging and deployment status.

1. IT Asset Management

2. Manage the Configuration Management Database (CMDB);

3. Receipt of assets delivered;

4. Handover of assets to AFM for IT Resource provisioning;

5. Monitor the utilisation of hardware/software/licences;

6. Assist in assets disposal;

7. Asset Tagging.

L1 ROLE & RESPONSIBILITIES

a)

Incident Logging and Ticket Handling: Log and process incidents, issues, and service requests

submitted by users through phone or email in an incident management tool, resolving them in a timely

and effective manner according to internal SLA. Maintain accurate records of issues and resolutions

to help improve future support processes.

b) Basic Troubleshooting: Diagnose and resolve common IT issues such as password resets, software

installations, network connectivity and end-user computing (EUC) problems.

c) Escalation: Escalate complex issues to higher-level support teams (L2, management and/or

vendor(s)) when necessary.

d) Customer Service: Ensure a positive user experience for staff and guests by maintaining a

professional and helpful demeanor.

e) User Account Management: Create, modify, and delete user accounts across various systems,

ensuring proper access rights and procedures are followed. This includes setting permissions,

resetting passwords, and ensuring compliance with client policies. Provide new staff with their

account(s) on their first day, and ensure that all resigned staff have their accounts deleted / submitted

for deletion (eg. to AIC) on their last day when they return their laptops.

f) IT Inventory Management: Oversee and maintain an accurate inventory of IT assets, including

hardware and software. This involves tracking the location, quantity, and status of assets, as well as

monitoring software subscriptions and licenses to ensure compliance and avoid unnecessary costs

and/or lapses. Ensuring sufficient assets are available for replacement, recommend tech refresh for

equipment.

g) Device Management: Onboarding/Offboarding and assignment of User Devices (eg. mobile phones,

tablets, laptops, etc.) on CLIENT’s MDM and other platforms for device management. Conduct regular

checks and preventive maintenance on VMs, mobile phones and laptops to ensure serviceability;

coordinate with vendors to facilitate/effect repairs on devices as necessary.

h) Onboarding and Offboarding: Prepare/process IT assets such as laptops, desktops, and peripherals

as they are acquired/procured; and conduct early setup of assets for new staff members before they

are onboarded, with all necessary software and access permissions configured. Safekeep and manage

the return of IT assets from staff members who are offboarded, ensuring data is securely wiped and

assets are ready for reallocation.

i) IT Asset Issuance: Manage the issuance and tracking of IT assets such as laptops, desktops,

peripherals, licenses, and system accounts/access. Ensure proper documentation and inventory

management to maintain accurate records of asset allocation and returns.

j) Vendor Coordination: Assist in upkeeping good relationships with IT vendors, including coordinating

with them for hardware and software procurement, timely delivery, service engagement, and

addressing any issues related to vendor performance. Escorting IT vendors when they are required to

access the server rooms or client premises.

k) Other Duties as Assigned: Include execution/monitoring of backup jobs, monthly system

maintenance, software patch management, and any other ad hoc tasks assigned by IT Ops Lead and/or

HOD IT.

L2 ROLE & RESPONSIBILITIES

a) Incident Logging and Ticket Handling: Log and process incidents, issues, and service requests

submitted by users through phone or email in an incident management tool, resolving them in a timely

and effective manner according to internal SLA. Maintain accurate records of issues and resolutions

to help improve future support processes.

b) Advanced Troubleshooting: Perform advanced troubleshooting for complex issues that L1 support

cannot resolve. This includes root cause analysis for recurring problems.

c) Server Maintenance: Perform and oversee regular maintenance and upgrades on server hardware and

software for on-prem and cloud servers respectively. Monitor server performance, identify issues, and

implement corrective actions to ensure optimal server operation. Implement configuration changes,

system upgrades, and feature enhancements. Support deployments and verify changes in production

environments.

d) Server Administration: Manage server and VM configurations, user accounts, and access

permissions. Implement security measures to protect servers from unauthorized access and data

breaches. Plan and execute backup and disaster recovery procedures to ensure data integrity and

availability.

e) Monitoring Systems: Use advanced monitoring tools to proactively identify and resolve potential

issues before they impact users

f) Vendor Coordination: Assist in upkeeping good relationships with IT vendors, including coordinating

with them for hardware and software procurement, timely delivery, service engagement, and

addressing any issues related to vendor performance.

g) IT Security Support: Respond to security issues such as flagged emails and phishing incidents,

conduct threat assessments, and propose resolution to IT Ops Lead and/or HOD IT. Prepare reports of

security incidents and incident reports (where necessary) for submission to management. Procure

and ensure firewalls and security support services for Client network across all sites. Provide support in

preparing cybersecurity training materials or in the execution of training sessions for staff.

h) Other Duties as Assigned: Include execution/monitoring of backup jobs, monthly system

maintenance, software patch management, and any other ad hoc tasks assigned by IT Ops Lead and/or

HOD IT.

Job Responsibilities:

• Identify and develop new IT business opportunities within the private and banking sectors.
• Build and maintain strong relationships with prospective and existing clients, including key decision-makers.
• Conduct client meetings to understand their IT requirements and present tailored solutions.
• Prepare and deliver professional presentations, proposals, and quotations to clients.
• Negotiate contracts, finalize agreements, and establish long-term partnerships.
• Collaborate with account managers to ensure successful project execution, including manpower provision and progress monitoring.
• Conduct regular progress meetings with clients and internal teams to ensure alignment and satisfaction.
• Research market trends, competitors, and client needs to develop effective growth strategies.
• Maintain accurate records of business activities and performance in CRM systems.
• Provide detailed sales performance reports and strategic insights to senior management.

Job Requirement:

• Bachelor's degree in IT, Business, Marketing, or related fields.
• At least 5 years of experience in IT sales or business development, preferably in private or banking sectors.
• Strong communication, negotiation, and presentation skills.
• Proven ability to close deals and achieve business growth targets.
• Proficiency in CRM tools and Microsoft Office Suite.

The IT Asset Administrator is responsible for managing the lifecycle of IT assets, ensuring compliance with licensing agreements, and optimizing asset utilization within the organization. This role demands strong analytical skills, attention to detail, and knowledge of IT infrastructure, software licensing, contract management, and communication. The candidate will also play a key role in implementing and maintaining the Device42 ITAM (IT Asset Management) solution.

Key Responsibilities:

Implementation and Maintenance:

1. Install, configure, and set up the Device42 ITAM solution for the organization.
2. Collaborate with solution principals to manage the setup and implementation of Device42.
3. Scan and register all IT assets located in Data Centers (DCs), including:Open systems
   Security appliances
   Unix systems
   AS400 systems
   Windows servers (VMs)
   Network devices
   Storage appliances
   
4. Perform Unit Testing (UT) and System Integration Testing (SIT) for registered devices, and prepare all necessary SDLC documentation.
5. Reconcile scanned results against existing inventory data and resolve any discrepancies to ensure 100% accuracy in Device42.
6. Process documentation for IT asset onboarding and decommissioning.
7. Handover the Device42 solution to the product owner after successful implementation.

Lifecycle and Compliance Management:

1. Manage the lifecycle of IT assets, including procurement, deployment, maintenance, and disposal.
2. Conduct regular inventory audits and maintain accurate records of hardware and software assets.
3. Ensure compliance with software licensing agreements and regulatory requirements.
4. Provide support during software audits and vendor assessments.

Analysis and Optimization:

1. Analyze asset data to identify opportunities for cost savings, optimization, and risk reduction.
2. Develop and implement IT asset management policies, procedures, and best practices.
3. Collaborate with procurement teams to negotiate contracts and licensing agreements.

Tools and Stakeholder Collaboration:

1. Recommend and implement tools and technologies to enhance asset management processes.
2. Communicate effectively with stakeholders to understand and address their IT asset needs and concerns.
3. Engage with platform teams to manage the scanning and registration of devices segment by segment.

Industry Awareness:

1. Stay updated on industry trends, technologies, and best practices in IT asset management.

Key Skills and Qualifications:

1. Strong knowledge of IT infrastructure, including open systems operating systems, TCP/IP-related protocols (e.g., SSH, SFTP, WMI, SNMP).
2. Experience in implementing and managing IT asset management tools like Device42.
3. Proficiency in asset lifecycle management and software licensing compliance.
4. Analytical skills for identifying optimization opportunities and resolving data discrepancies.
5. Familiarity with inventory auditing and SDLC documentation.
6. Excellent communication and collaboration skills to work with cross-functional teams and stakeholders.
7. Ability to manage contracts and negotiate licensing agreements effectively.
8. Knowledge of regulatory requirements and ITAM industry standards.

Preferred Qualifications:

• Previous experience in IT Asset Management within a banking or financial services environment.
• Certification in ITIL or similar frameworks.
• Hands-on experience with Device42 or other ITAM tools.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Responsibilities:

• Verification on IT peripherals at customer site.
• Hard disk removal and laptop data erasure.
• Checking and packing of returned equipment before sending back to main office.
• Other adhoc duties assigned by supervisor.

Requirements:

• Able to commit to office hours (Monday to Friday 9am - 6:30pm)
• Working locations are based on deployment schedule. Possible all around Singapore
• Candidates with basic IT hardware knowledge are welcome
• Independent and meticulous
• Travelling allowance will be provided if travel from client site to client site within the day

Welcome candidates who are looking for a long-term Part-Time Job Basis. Esp candidates who are taking Part-Time Diploma/ Degree course at night and are able to commit to standard office hours.

Work Schedule:

This job has the following work schedule:

• 5 days / week
• Weekends Off
• Office hours

Benefits & Perks:

This job has the following benefits:

• Paid overtime

Job Responsibilities:

• Develop Intelligent Collaboration & Intelligent vision product knowledge to provide solution (Meeting & Smart Classroom) and technical support to end customer/ channel partner.
• Conduct Proof-of-Concept and product demonstration.
• Product solution and technical presentation.
• Provides training to end customer/ channel partner.
• Gather customer feedback onproduct issues and recommendation for product improvements.
• Identify customer problems andprovide relevant solution.
• Maintain positive partner andend user relationships.
• Work closely with sales,service, engineering, and technical support resources to ensure proposeddeals include technical solutions that address customer needs.
• May assist in the selection and set up of specialized test equipment.
• Other adhoc tasks as assigned.

Job Requirements:

• Tertiary qualification, B. SC in computer science/engineering/telecommunication/information technology with distinction. Huawei HCIA/HCIP or other IT certification will be an added advantage.
• Basic knowledge of networking, proficiency in using collaboration tools like Microsoft Teams and Zoom.
• Familiarity with H323 or SIP protocol.
• Familiarity with Linux operating system and basic knowledge of Python programming.
• Familiarity with Extron and Crestron devices is a plus.
• Excellent communication and interpersonal skills, with the ability to build relationships.
• Strong market analysis and problem-solving abilities.
• Good teamwork skills, capable of coordinating with multiple departments.
• Self-initiative to take the responsibility of task and learn new products/technologies

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

We are seeking a candidate with a strong IT audit background, and a desire to provide IT audit services in various industries.

You will be provided the opportunity to interact with senior management as well as the opportunity to enhance your skills in the areas of technical competency, business development, client service and people development.

Responsibilities:

• Manage, plan, coordinate, and perform audits of general and application information technology controls to support statutory audits.
• Conduct IT audits of both financial and other systems as part of internal audit services for clients, including audits over both system development and data management procedures.
• Review IT control design and operating effectiveness.
• Assess the risks associated with a company's information technology systems, as part of statutory audit and internal audit.
• Recommend design and implementation procedures to mitigate these risks.
• Extract and process different types of datasets for analysis and audit tests.
• Support the IT audit team with project management tasks.
• Prepare detailed working papers and supporting documents.
• Report key findings and outcomes of the assessment of the business and IT risk environment and its related controls.
• Communicate audit findings to management and other stakeholders (Audit Committee).

Requirements:

• Possess a Bachelor’s degree in IT
• At least 5-6 years’ experience in IT audits and security management, including at least 1 year of ITGC audit manager experience.
• Professional qualifications such as CISA or other IT security certifications.
• Able to appreciate business process issues and understand business transaction scenarios, and how an application system can support them
• Basic understanding of ERP configurations e.g., SAP, Oracle, Navision.
• Good appreciation of fundamental accounting knowledge and/or audit knowledge and financial controls
• Good grasp of IT technical concepts, e.g., Operating Systems (Unix, Windows, OS/400, etc), Databases (Oracle, SQL, etc.)
• Excellent verbal and written communication skills
• Logical thinking, good attitude, fast learner and good team player
• Able to work under pressure and meet deadlines

Interested applicants should send in their detailed resume stating why they are suitable for the role; their notice period; and expected salary.

Our client is a leading logistics company. They are looking for a IT Senior Executive to assist their IT team for the next phrase of their business. They are located at West of Singapore– easily accessible. The IT Senior Executive is responsible for:

Duties

• Handle second-level issue escalations from IT Support Officers.
• Maintain the HR server, fingerprint devices, and Dormitory Management System server.
• Oversee Active Directory, file server, FTP server, backup server, print server, and fax server.
• Conduct regular monitoring and maintenance of the network and related devices.
• Monitor and maintain DNS, DHCP, VLAN, and Proxy Server configurations.
• Set up and manage wireless devices to ensure seamless connectivity.
• Monitor and maintain spam filters, managed switches, and network appliances.
• Execute ad-hoc jobs or special projects as required.

Requirements

• Min Diploma in Information Technology
• Minimum 3 years working experience
• Good knowledge in computer hardware, software, networking and Windows
• Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection
• Ability in administering, maintaining, optimizing windows active directory system security
• Ability to configure and set-up new server

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Job Responsibilities:

• Troubleshoot and resolve technical issues, providing timely support to users.
• Ensure compliance by keeping software licenses and Windows systems up-to-date.
• Monitor and track monthly updates for Windows, SEP, and ManageEngine agents.
• Manage IT equipment and software inventory, ensuring smooth operations.
• Diagnose and resolve hardware and software issues for end users.
• Maintain and update the organization’s knowledge base with valuable information.
• Address user requests and issues promptly, ensuring high service quality.
• Log and document all service desk interactions and resolutions using Azure DevOps.
• Prioritize and manage incoming IT service requests efficiently.
• Collaborate with IT teams to resolve complex technical challenges.
• Provide user training and guidance for better utilization of IT resources.
• Create and maintain troubleshooting documentation and guides.
• Implement and enforce IT security policies and procedures.
• Identify areas for IT process improvements and recommend solutions.
• Stay updated on the latest technology trends and incorporate best practices.
• Administer ITSM tools such as ManageEngine and SEP.
• Address high-priority issues and ensure their swift resolution.
• Track and route issues or requests while documenting resolutions.
• Use Excel for data analysis, segregation, and alignment tasks.
• Prepare monthly reports and presentations as per client requirements.
• Maintain daily dashboards to track pending tasks and bug closures.
• Provide remote desktop support to resolve issues related to OS, MS Office, printers, and other user concerns.

Job Requirements:

• Diploma in Computer Science, Information Technology, or a related field.
• 2- 5 years of experience in IT support or a similar role.
• Proficiency in ITSM tools like ManageEngine and SEP.
• Strong knowledge of Windows operating systems, software updates, and licensing.
• Hands-on experience with remote desktop support tools.
• Excellent troubleshooting and problem-solving skills for hardware and software issues.
• Proficiency in Excel, including data analysis, formatting, and reporting.
• Familiarity with Azure DevOps or similar tools for logging and tracking issues.
• Strong understanding of IT security policies and compliance standards.
• Ability to create and maintain technical documentation and user guides.
• Effective communication and collaboration skills to work with cross-functional teams.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• A proactive approach to identifying and implementing IT improvements.
• Willingness to stay updated with the latest technologies and best practices.

Responsibilities

• Provide technical deployments in all running projects & new projects as a team member of the Service Delivery Division.
• Understand how to gather more technical requirements/information and recommend a solution.
• Must be able to install Linux systems, do end-to-end/pilot testing in staging/production environments, perform IT solution verification, and perform fault escalation.
• Perform troubleshooting and patch fixes at a hardware and software level.
• Able to diagnose, isolate, troubleshoot, and fix technical issues under pressure.
• Demonstrates ability to execute and perform timely follow-up to ensure customer satisfaction & instill quality in every aspect of job function.
• Any other matters as instructed by the Supervisor (or) Project Manager when required due to the job nature.

Technical Skills/Experience:

• Experience in installing, managing, and troubleshooting Linux Operating systems such as RHEL, CentOS or Ubuntu
• Experience and knowledge of open source applications/tools such as HA clustering, HA Proxy, BIND DNS, Apache, Nginx, LDAP, SMTP, NTP, NFS, SNMP, PRTG, etc
• Experience and knowledge of Virtualization technologies (KVM, Microsoft Hyper-V and VMware)
• Experience and knowledge of Cloud Services like AWS, GCP, Azure, etc.
• Database knowledge such as MySQL, MariaDB, PostgreSQL, etc
• Basic understanding of cloud/enterprise networking and security best practices
• Knowledge of OS/Application security hardening.
• Experience in Linux shell/Bash script
• Experience and knowledge of networking such as switching, routing, firewall, VLAN, TCP/IP

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.