Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

Responsibilities:

• Log customer interactions and create support tickets to track issue resolution.
• Escalate unresolved or complex issues to higher-level support teams when necessary.
• Efficiently research, gather, organize, and share information in a timely manner.
• Prepare documents like correspondence, memos, reports, and other written materials.
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint) to create documents and materials.
• Follow established procedures to track and ensure project completion.
• Coordinate service delivery during the operational phase.
• Support invoice creation and timely processing.
• Maintain accurate and up-to-date files and records in accordance with team standards.
• Assist Business Analysts with data quality issues and reporting.
• Provide administrative support to other departments or CUPPS operations as needed.
• Timely completion of daily paperwork and projects.
• Manage and maintain office supplies and equipment.
• Collate, update, and monitor operational support maintenance renewal contracts.
• Participate and support operations, and undertake other assigned duties.

To apply, please visit www.gmprecruit.com and search for Job Reference: 25005

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

COMPANY OVERVIEW
Our client is s a leading provider of innovative solutions in the biomedical and healthcare sectors. With a strong focus on research and development, they continuously bring cutting-edge technologies to market, supporting healthcare professionals in their mission to improve health outcomes. Their commitment to quality and customer satisfaction has established them as a trusted partner in the industry.

They are in search of a Head of IT. The Head of IT will oversee ERP, CRM, applications, vendor management, infrastructure, and cybersecurity. This role ensures that all technology investments align with business objectives and support the organization’s AI-driven vision.

JOB RESPONSIBILITIES

ERP, CRM, and Business Applications:

• Oversee ERP and CRM systems on the Microsoft platform.
• Align systems with business needs and provide actionable insights.

Strategic IT Leadership:

• Collaborate with senior leadership to align IT strategies with business goals.
• Adopt emerging technologies to boost efficiency and performance.
• Lead the transition to cloud-based infrastructure.

Team Management & Development:

• Mentor a high-performing IT team, fostering collaboration and innovation.
• Set performance expectations and provide professional development opportunities.
• Promote a learning environment for technological adaptability.

AI and Data Analytics Initiatives:

• Drive AI initiatives for process automation and machine learning.
• Develop a data analytics framework for better decision-making.
• Oversee data architecture and governance, ensuring data accuracy and security.

IT Operations and Infrastructure:

• Ensure the stability, security, and reliability of IT systems.
• Manage IT infrastructure, including networking and cloud services.
• Implement best practices for IT operations and disaster recovery.

Cybersecurity and Data Governance:

• Develop and enforce cybersecurity policies.
• Ensure compliance with regulations and data protection laws.
• Lead data governance initiatives for effective data stewardship.

Project & Financial Management:

• Oversee IT projects from start to finish, ensuring timely and cost-effective delivery.
• Coordinate with cross-functional teams for seamless integration.
• Develop and manage the IT budget, presenting proposals and financial reports to senior management.
• Manage relationships with IT vendors and service providers, acting as the liaison between IT and business units.

Innovation and Emerging Technologies:

• Explore and adopt emerging technologies like AI and cloud computing.
• Implement IT innovations aligned with strategic goals.

JOB REQUIREMENTS

• Over 8 years of experience leading IT teams and managing IT operations, including ERP, CRM, and business applications (preferably Microsoft platform).
• 3-5 years of experience in AI, machine learning, and data analytics, focusing on cloud-based AI/ML workloads (Azure).
• Expertise in data governance, modeling, and security, with hands-on experience in Data Lakes and Data Warehouses.
• Proven experience in managing IT infrastructure (both on-premise and cloud) and transitioning to cloud environments.
• Knowledge of cybersecurity, regulatory compliance (GDPR, PCI), and risk management best practices.
• Experience in managing vendor relationships, negotiating contracts, and overseeing service delivery.
• Strong leadership and project management skills, with experience managing cross-functional teams and IT budgets.
• Proficiency in Python, R, SQL, and experience in AI/ML model development, automation, and cloud services is a plus.
• Excellent communication and presentation skills, capable of interfacing with senior leadership.

Working Location: Singapore

Apply online or feel free to contact me directly (via email:[email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Syahirah Binte Ahmad Ja'afar (R22105331)

JAC Recruitment Pte. Ltd. (90C3026)

Job Highlights

• Convenient Location: Walking Distance to Kaki Bukit MRT
• Office Hours: Monday to Friday, 8:30 am to 6:00 pm
• Entry Level Applicants are Welcome, Training will be Provided
• Senior Position is available for those with relevant experience

Responsibilities

• Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues.
• Manage IT Inventory for Hardware and Software Assets.
• Maintain documentation for all technical support incidents.
• Handle daily technical support activities on desktop support.
• Providing support to users and being the first point of contact for error reporting.
• Ensure compliance of the IT systems with corporate policy / guideline.
• Travelling to customer's office is required. (Transport claim applicable)

Requirement

• Minimum 1 years of related work experience
• Technical knowledge of Windows 10 & 11, Microsoft 365
• Strong End User support skill

This role focuses on addressing customer requests and escalations from the Global Service Desk.

The role involves performing hands-on fixes such as installing and upgrading software, installing hardware, managing mobile devices, implementing file backups, and configuring applications. It includes owning and driving issues to resolution, escalating to specialized IT resources when necessary, and ensuring continued engagement until resolution.

• Level 2 technical support for client facilities, including video and audio-conferencing services. Additionally, it involves performing preventative maintenance on workstations, printers, and peripherals. You would also serve as the lead Audio Visual Subject Matter Expert for live meetings and events, both onsite and at remote locations as needed.

Required experience/Skills:

• 4-8 years of experience in computer science, information sciences, or a related field.
• Microsoft certification or other relevant certifications preferably.
• Strong knowledge of computer hardware, including workstations and laptops.
• Experience with Microsoft Windows operating systems. Extensive experience providing application support for Microsoft Office.
• Proven ability to work effectively within Service Level Agreements and a Service Desk framework.

If you find your experience is suitable, we encourage you to apply for this exciting opportunity! Please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: JYK

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Purpose

To provide end users support for all IT related matters

The Job

· Provide technical analysis and assistance to support and resolve IT equipments e.g. desktop, laptop, printer, etc and application problems

· Take ownership for incidents and service requests that are being escalated by updating, follow up and resolving the tickets within agreed Service Level Agreement (SLA) timelines

· Support basic network related and server system issues

· Assures the quality of fixes and patches & apply patches and upgrades accordingly upon assignment

· Update call center on the ticket status and ensuring the tickets are resolved within agreed SLA timeline

· Develop workaround and fixes for new incidents

· Perform daily, weekly or monthly reporting including adhoc.

· Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks

· Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company

· Highlight any potential concerns /risks and proactively shares best risk management practices

Our Requirements

· Min Degree/Diploma in any related IT Field

· Experience in Service Management process and procedure is a plus

· Fast Learner

· Able to demonstrate good understanding of tasks given

· Work on alternate weekends to provide support

· Proven ability to multitask and maintain a positive attitude when under pressure

· High level of integrity and takes accountability of work

· Good verbal communication skills

· Good attitude and team player

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Proficiency with Window 10,11 administration

· High level of integrity, take accountability of work and good attitude over teamwork

· Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

We are seeking a dynamic and motivated IT Workshop Trainer to join our team. The ideal candidate will have exceptional facilitation skills, a passion for delivering impactful workshops, and the ability to drive business growth through engaging training sessions. This role involves representing the company’s products and services, fostering strong client relationships, and contributing to sales success. If you excel in interactive training and have a knack for inspiring and educating audiences, we want to hear from you. This position reports directly to the Head of Challenger Business.

• Working days: Monday - Friday
• Working hours: 0900 - 1830

Responsibilities:

• Planning: Identify training needs, develop course objectives, create engaging materials, and coordinate logistics for workshops and seminars.
• Delivering: Facilitate interactive training sessions using techniques like role-playing and group discussions; provide post-training support and resources.
• Workshop Facilitation: Adapt delivery methods, foster collaboration, manage time effectively, and troubleshoot challenges during sessions.
• Independent Work: Develop and execute training strategies independently while collaborating with teams to achieve goals.
• Staying Updated: Keep informed on new trends, training techniques, and delivery methods to enhance effectiveness.

Objective:

• Represent the company’s products and services with comprehensive product knowledge and customer insights.

Requirements:

• Strong training facilitation and workshop delivery skills.
• Exceptional communication, problem-solving, and organizational abilities.
• Proficiency in CRM and sales management tools.
• Certification in facilitation or adult learning (preferred).

Scope of Works /Job responsibilities

1. Create clear, concise, and comprehensive user guides for ICT products (Operating Systems, Servers, Firewall, Database, Cloud Service, etc) to send required logs to central monitoring service provided by Client.

2. Develop step-by-step instructions for ICT product configuration and/or setup required, to achieve Project outcome

3. Conduct own research or setup to gather accurate technical information

4. Ensure documentation adheres to Client standards and best practices

5. Update and maintain existing documentation as products evolve

6. Incorporate user feedback to improve guide clarity and usability

Required Skills:

1. Must have experience in creating technical documentation (user guide, product guide, etc)

2. Familiarity with ICT concepts, including operating systems, networking, databases, and security

3. Understanding of SIEM systems and log management

4. Able to setup temporary system using virtualisation technology to collect relevant information or visual contents required for documentation

5. Ability to translate complex technical information into user-friendly content

6. Self-reliance and ability to work independently on creating the documentation

7. Knowledge of technical documentation best practices and standards (optional)

Mon to Fri 9am to 6pm

Summary:

• Provide support and manage project

• Follow up with clients in timely manner

• Assist sales team with site survey & system design

• Provide onsite support to diagnose and rectify technical issue

• Outline budget based on requirements and tracking costs to deliver project on budget.

• Prepare detailed project plan to schedule key project milestones, workstreams & activities.

• Manage delivery of the project according to project plan.

• Track project and providing regular reports on project status to project team and key stakeholders.

• Manage and adjust for any changes in project scope, schedule and/or budget.

• Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

Additional Information:

• Relevant educational qualifications in Diploma or Degree in Computer Science / Information Technology

• At least 1 year experience in handling software projects

• Good understanding of programming , new technology trends / applications etc and with .basic cybersecurity & network knowledge.

• Proficient in Windows, Word, Power Point, Excel, and Access

• Able work independently and with other both indoor and outdoor locations

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Good working attitude and self-motivated

The temp staff will assist with the following task :

Robotic Process Automation (RPA) and Workday Management:

• Facilitate RPA projects and assist with automation processes.
• Work on fixed asset cleanup, including asset decommissioning, disposal, and capitalization within the Workday system.
• Handle asset registration and data entry in Workday, including invoicing, cash journals, and sales orders.

Fixed Assets and Financial Invoice Processing:

• Support asset capitalization and maintenance exercises, such as asset decomposition and condemnation.
• Manage fixed assets reporting and accruals during financial year closing.
• Process and submit invoices, cash journals, and generate Workday financial reports.

Office Administration and Inventory:

• Oversee office equipment inventory, ordering stationery, and managing daily office supplies.
• Organize seating arrangements and manage workstations for both staff and contractors.
• Coordinate vendor escorting and disposal processes, and ensure vendor health declarations and passes are up-to-date.

TG Vendor and Staff Support:

• Provide support for onboarding and offboarding for staff, contractors, and vendors.
• Assist with budgeting tasks and resource management for augmented resources.
• Perform secretarial duties and assist with other administrative tasks.

Daily Operations and Miscellaneous Tasks:

• Perform routine office checks and ensure supplies are stocked.
• Handle day-to-day administrative tasks such as mail collection, name tag printing, and updating workstation details.

Job Requirements :

• Possess strong administrative skills and demonstrates the ability to effectively prioritise work tasks.
• Good communication and time management skills.
• Familiar with MS Office and MS Outlook
• Able to commit for a period of 6 or 12 months.

· AWS + Bonus + 14 days AL + Medical Benefits

· 5 days: Mon-Fri: 9am-6pm

· Working location: East

· Products: Laptops, Tablets, Headsets etc.

Requirements:

· Daily Sales Activities: Cold calling, arrange clients appointment, prepare proposal and present to customers.

· Strategic Development: Analyze market trends and customer needs to develop and execute effective sales strategies.

· Lead Generation: Identify and generate new leads, secure sales opportunities, and work toward meeting sales targets and revenue goals.

· Collaboration: Partner with internal teams and external collaborators to provide accurate pricing information and technical support to customers.

· Sales Reporting: Ensure the accuracy and completeness of sales reports for management and record-keeping purposes.

· Tender & Bidding: Manage pre-ITQ and RFQ processes, engage in tender preparation, negotiate terms, and close deals successfully.

· Customer Relationship Management: Maintain strong relationships with both new and existing customers, fostering long-term partnerships and repeat business.

· Continuous Learning: Stay up-to-date on product knowledge and market trends by attending training sessions and researching industry developments.

Requirements:

• 1-2 years of work experience in Business-to-Business (B2B) sales or an IT Business development role.
• Min. Diploma holder in related field (Sales or Information Technology is preferred).
• Familiarity in IT products and consultancy will be an advantage.

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

EA Reg. No: R1988238

Key Responsibilities:

• Website Management: Maintain, update, and enhance the company website to ensure optimal functionality, user engagement, and compliance with best practices.
• Server Administration: Oversee the administration, configuration, and maintenance of company servers, ensuring high availability and performance.
• Email Management: Monitor, configure, and troubleshoot company email systems, ensuring seamless communication for all employees.
• Technical Support: Provide timely technical support to employees regarding computers, software applications, and other IT issues.
• Hardware and Software Installation: Assist with the installation, configuration, and maintenance of computer hardware and software.
• Data Security: Ensure data security and integrity through the implementation of backup procedures and security protocols.
• Documentation: Maintain accurate documentation of IT processes, configurations, and user guides for reference.
• Training: Assist in training staff on IT-related policies and best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).
• Proven experience in website management and IT support.
• Strong understanding of computer systems, networks, and software applications.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and the ability to assist non-technical staff.

• Career Growth
• Attractive Compensation and Benefits

About Our Client

My client is a leading provider of digital payment solutions, offering a wide range of secure and efficient payment methods for consumers and businesses alike. They specialize in delivering seamless transaction services across various platforms, ensuring convenience and security for all users.

Job Description

• Assist in the identification, assessment, monitoring, and reporting of key IT risks, ensuring alignment with established IT risk management frameworks and regulatory requirements.
• Support the risk and controls self-assessment (RCSA) exercises and help manage audits with minimal supervision, handling IT governance, compliance procedures, and technology-related queries.
• Manage email communications with banks, auditors, and internal departments, ensuring timely responses and follow-ups related to the Card Centre and IT operations.
• Provide support for IT operations and internal/IT audits, especially in areas like PCI-DSS, OSPAR, and card production
• Consistently follow up on IT and compliance matters, review yearly plans with senior management, and collaborate with the IT/Operations team to address compliance gaps and ensure prompt updates to documentation.

The Successful Applicant

• Proficient in Microsoft Operating Systems, IT networking, programming, and PowerPoint presentations.
• At least 3 years in IT operations, internal/IT audit, with relevant risk certifications (e.g., ITIL, CISSP) considered an advantage.
• Experience in supporting IT and operational audits.
• Comfortable working in a production environment

What's on Offer

• Competitive Salary: Attractive compensation package
• Growth Opportunities: Professional development and career advancement in a fast-paced environment

Contact

Eleen Chong (Lic No: R1982403 / EA no: 18S9099)

Quote job ref

JN-112024-6605097

Phone number

+6564169862

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage,and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities.

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]

Responsibilities:

• We are seeking an experienced IT Contract Specialist to review and negotiate IT contracts with suppliers for various Bank initiatives.
• The role involves close collaboration with Strategic Sourcing & Procurement, Group Legal, and IT stakeholders to safeguard the Bank’s interests and optimize supplier value.
• Negotiating and reviewing IT contracts, ensuring compliance with bank policies, standards, and guidelines.
• Providing expert advice on contracts, identifying and mitigating risks, and explaining contract gaps to stakeholders.
• Maintaining strong communication with internal teams to promote a robust risk culture and collaborative decision-making.

Skills/Requirements:

• Contract Negotiation: Expertise in negotiating IT contracts with suppliers.
• Stakeholder Management: Ability to collaborate effectively with cross-functional teams, including Strategic Sourcing & Procurement, Group Legal, and IT.
• Risk Management: Skilled in identifying, assessing, and mitigating risks related to contracts.
• Compliance Knowledge: Understanding of policies, processes, and guidelines to ensure contract compliance.
• Communication: Strong verbal and written communication skills to explain contract details and risks to stakeholders.
• Problem-Solving: Ability to identify contract gaps and provide practical solutions.
• Attention to Detail: Meticulous in reviewing contracts and ensuring all terms align with organizational objectives.
• Reporting Structure: Reports to the Sales Manager, adhering to quality and environmental management protocols while contributing to improvement initiatives.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Job Description

Major job scope includes but not limited to:

• Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems.
• Ensure high availability and performance through proactive monitoring and maintenance of systems.
• Plan and implement IT infrastructure upgrades to meet evolving business needs.
• Troubleshoot and resolve infrastructure and network-related problems efficiently.
• Lead and mentor the IT team, fostering a collaborative and productive work environment.
• Assign tasks, monitor team performance, and provide opportunities for skill development.
• Work closely with departments to address IT requirements and ensure alignment.
• Develop and enforce IT security policies and procedures (IT-related SOPs) to protect company assets and to ensure compliance with regulatory requirements.
• Ensure compliance with PDPA and cybersecurity frameworks.
• Monitor systems for vulnerabilities and manage timely responses to incidents.
• Oversee access management, firewalls, antivirus, and endpoint security systems.
• Plan and execute IT projects aligned with company goals and priorities.
• Manage IT budgets, resources, and relationships with vendors effectively.
• Partner with vendors and service providers to ensure high-quality IT service delivery.
• Provide regular updates on IT projects, operations, and performance improvements.
• Establish protocols for monitoring infrastructure and network performance.
• Implement robust data backup, disaster recovery, and business continuity plans.
• Manage cloud resources and ensure seamless integration with on-prem systems or data centres.
• Act as the primary contact for internal and external IT-related matters.
• Present IT performance metrics and improvement plans to senior management.

Requirement

• Bachelor’s degree in Computer Science, Information Technology Engineering, or a related field.
• Minimum of 5 years of experience in IT infrastructure, network management, and team leadership.
• Strong knowledge of Window Operating System, Microsolf, server administration, networking, storage solutions, and cloud platforms (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with IT security tools and practices, including firewalls, antivirus, and endpoint security.
• Familiarity with backup solutions, disaster recovery, and business continuity planning.
• Candidates with these certifications will have a distinct advantage: ITIL, CISSP, CISM, Cloud certifications such as AWS Certified Solutions Architect or Microsoft Azure Administrator, CCNA, CCNP and MCSE. Equivalent experience may also be considered.
• Excellent analytical skills for diagnosing and resolving complex IT issues with strong decision-making and critical-thinking capabilities

Guidelines for Applicants:

• You may apply thru Mycareers Future or email to [email protected]