Expectations of an Associate Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc.
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

The Housekeeping Administrator is responsible for coordinating Housekeeping department’s back-end operations by ensuring ongoing exchange and follow-up of information and requests between residents and guests, colleagues and other departments. The Housekeeping Coordinator carries the responsibilities of managing FCS, lost and found records and clear documentation at the storage areas along with other administrative duties wherever deemed necessary.

Primary Responsibilities

Responsible for Housekeeping office operations in timely organised fashion

• Ensures seamless coordination in communicating information to relevant sections in accordance with the hotel’s Standard Operating Procedures (SOP).
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics.
• Receives, records and stores lost and found properties following the established lost and found procedure.
• Ensures accurate update of room status into the Property Management System (PMS) and investigate discrepancy (if any).
• Maintains key control and follows established key control procedure.
• Monitors linen runner activities and productivity.

Creates a welcoming experience that meets residents’ and guests’ expectations

• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Prepares amenities for VIP and any special setup required in suites.
• Monitors Royal Service requests and makes sure requests are closed on time as per standards.
• Updates guest’s profile into PMS as per received preferences for future references.
• Monitors “Do Not Disturb” rooms and follows the established procedure.

 Prepares daily operation needs

• Ensures smooth handover of daily activities to next shift.
• Updates bulletin boards with pertinent information.
• Prepares sufficient amount of guest supplies daily prior to the end of shift.
• Assists Assistant Manager with inventories, linen supplies etc.
• Liaises with Engineering with reference to maintenance repairs and out of order rooms.
• Undertakes and manages the Rooms Reconciliation tasks independently.

Involvement as a member of both the Housekeeping and the Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Shows care for assigned work areas by organising and maintaining the office and work areas in pristine condition throughout and at the end of shift.
• Ensures that all equipment used is clean and kept in good working condition at all times.
• Organises own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Understands the difference in guest hierarchy and different room categories.
• Attends and contributes to colleague meeting and any other related activities.
• Undertakes and performs any additional duties as assigned by Managers.

The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards.

We are hiring for the following outlets:

• Long Bar
• Raffles Courtyard

Primary Responsibilities

Overseeing Daily Operatoins and Achieving Targets

• Supports Resident Mixologist in providing world-class hospitality and drinks making.
• Ensures operating par stock for OS&E and beverage.
• Adheres to bar Standard Operating Procedures.
• Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore. 
• Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team. 
• Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
• Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required. 
• Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the bar/outlet during all key operation periods.
• Achieves or exceeds outlet’s goal and sales target.
• Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards. 
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times. 
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Marketing Plan and Revenue Management

• Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Carries out appropriate and effective measures to improve control of costs, expenses, and labour.

Training, Learning and Development of the Team

• Attends Raffles Hotel Singapore or Food & Beverage training for all colleagues.
• Completes On-the-Job-Trainings and develops new skills and knowledge. 
• Assists and guides the departmental orientation for new colleagues.
• Adheres to Raffles Hotel Singapore fire and safety, emergency procedures and hygiene NEA rules and regulations are met and achieve. 

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

The candidate will join a research team to work on developing an in-house python-based tool for optimizing disassembly of products at end-of-life, working towards enabling a circular economy.

The candidate will have the following tasks and responsibilities:

• Able to work full time for a period of 6 months (Starting period from May-July).
• Understanding current approaches to product disassembly and the developed optimization approach (using python).
• Develop and extend existing optimization approach and disassembly framework for different use cases.
• Test existing optimization framework on different products at Bosch.
• Develop GUI of software tool in accordance with UX/UI principles at Bosch.
• Research and understand environmental impact indicators based on existing methodology to evaluate environmental impact of disassembly processes.
• Use python-based approaches to calculate environmental impact of disassembly processes.
• Collaborate with cross-functional teams to integrate the software into existing processes.
• Document the development process, methodologies, and key findings.
• Generate regular reports and presentations to update stakeholders on progress and outcomes.

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to supporting implementation of Visa products and services globally, Client Services is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Senior Consultant, Client Success does at Visa

As a Senior Consultant, Client Success, you will be leading Client Services operational engagements for key regional Merchants. This position requires execution, analytical skills, and client relationship abilities. This role works independently.

In this role, you are expected to:

• Partner with Account Executives (AEs) to lead operational activities with our client providing an advanced level of technical consultation on systems and services.
• Act as liaison for the client and provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
• Provide proactive planning and operational support to ensure that both the client and Visa are operating in the most effective and cost-efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back-office processing).

• Represent complex customer change requests, system, or operational requirements, negotiate, and manage expectations.
• Lead operational activities with key regional Merchants.
• Develop and deliver operational account plans & delivery roadmaps for key regional Merchants, supporting key client objectives and Visa initiatives.
• Develop and manage strategic planning, operational initiatives, special projects, and client-driven continuous improvement plans, including driving adoption of Value-Added Services.
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction. 
• Assist in incident management, identifying processing problems and client impacts, communicate ongoing situation status and resolution.
• Work with our clients to manage assignments such as client initiatives, or change requests that are diverse in scope, and determine the appropriate courses of action to deliver.
• Focus on improvement of performance, cost effectiveness & compliance, introducing operational best practices and client processing optimisation.
• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality & revenue.

Why this is important to Visa

• Client Success is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective. This role will also provide the opportunity shape how we lead the management of our client through support and input into the tools, capabilities and processes that impact the client experience. This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment

Responsibilities:

• Assist in the day-to-day financial operations of the company, specifically in the areas of accounts payable and accounts receivable.
• Ensure accurate and timely processing of vendor invoices and employee expense claims.
• Prepare and reconcile vendor payments.
• Monitor and reconcile customer accounts and follow up on outstanding payments.
• Assist in the preparation of financial reports and analysis.
• Support month-end and year-end closing processes.
• Assist in the maintenance and updating of financial records and documentation.
• Collaborate with cross-functional teams to resolve any financial-related queries and issues.

• Diploma or degree in Accounting, Finance, or related field.
• Minimum 1-2 years of experience in a similar finance or accounting role.
• Knowledge of accounts payable and accounts receivable processes.
• Proficiency in using accounting software and MS Office applications.
• Strong attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to work independently and in a team.
• Ability to meet deadlines and prioritize tasks.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Design, develop, and implement compensation and benefits programs that align with the company's overall compensation strategy.
• Conduct market research and benchmarking to ensure competitive and fair compensation practices.
• Manage the annual salary review process, including salary benchmarking, budgeting, and communication.
• Administer employee benefits programs, including health insurance, retirement plans, and employee wellness programs.
• Ensure compliance with legal and regulatory requirements related to compensation and benefits.
• Provide guidance to HR and management on compensation and benefits issues and best practices.
• Develop and deliver compensation and benefits training programs for HR and hiring managers.
• Stay updated on industry trends and changes in compensation and benefits practices.

• Bachelor's degree in Human Resources, Finance, or related field.
• Minimum 5 years of experience in compensation and benefits roles.
• Strong knowledge of compensation and benefits principles, practices, and regulations.
• Experience in job analysis, salary benchmarking, and designing salary structures.
• Proficient in using HRIS systems and MS Office applications.
• Excellent analytical and problem-solving skills.
• Detail-oriented with strong organizational skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Are you a forward-thinking problem solver with a passion for pioneering innovative solutions? We are on the lookout for a talented Solution Architect to lead the design and deployment of innovative product architectures in Singapore. In this role, you will play a key part in ensuring the reliability, performance, scalability, and maintenance of cutting-edge solutions. If you're ready to be at the forefront of technological advancement and make a meaningful impact in shaping the future, join us in this exciting opportunity.

Key accountabilities:

responsible for developing reference architecture, solution architecture, related standards, architecture patterns and partnering with IT and business stakeholders to create business values across the value chain.

Understand business requirements

• Develop an understanding of the customer business, expectations, constraints and opportunities

• Participate in technical analysis and architectural workshops with client architects, program management,

business/ technical analysts to translate new opportunities into full lifecycle product components and

strategize their project implementations.

• Understand Alstom enterprise architecture, products and practices

• Identify key stakeholders and create strong working network

Design the solution architecture

• Analyze and evaluate existing architecture and prescribe new technology upgrades and architectural

solution on cloud/on-premise platforms.

• Design a solution design that fulfils the business requirements

• Enable development and growth of products through proof-of-concept

• Leverage new partners and technology to build innovative and competitive solution

• Drive compatibility, interoperability, stability and usability of recommended solution architecture

• Support team in business proposal

• Perform systems modelling, simulation, and analysis to ensure the soundness of new solution

• Analyse impact of a solution on client’s overall business processes and systems to mitigate business

risks

Develop technical roadmaps and support solutions implementations

• Design and lead the set-up of new development and production environment for the development teams

• Assist development team in the end-to-end development, testing and implementation of solutions

• Support risk identification and development of risk mitigation strategies associated with the solution

implementation

• Foster continuous improvements in the design processes, models and approach

• Support the analysis of the functionality and constraints of recommended solutions/changes across

multiple systems/platforms/applications

• Develop architectural frameworks for innovation products

• Support client to resolve technical issues

Contribute to the Innovation strategy of the company

• Build industry expertise and become a contributor to Alston innovation strategy

• Recommend adoption of new technologies and applications to optimise existing solutions

• Scout and test new solutions available on the market

• Grow the Innovation station ecosystem with new local partnerships and open R&D projects

Mandatory:

▪ 5 to 10 years in IT and/or digital companies or software

or startups

▪ Extensive practice of data and software architecture design and development

▪ Experience of data modelling

▪ Experience in MLOps and DevOps including docker and ansible

▪ Experience with git and release management

▪ Demonstrable skills in customer-centric approach

▪ Data-oriented person with analytical mind and business acumen

▪ Knowledgeable on agile practices.

▪ Great communication and presentation skills.

▪ Experience in working in a fast-paced team culture.

Desirable:

▪ Experience working in Innovation / R&D team on new product development with fast tracking development.

▪ Good understanding of the Apache opensource ecosystem

▪ Experience with AIML and Big Data technologies like –Jupyter Notebook, Hadoop, PySpark, HIVE

▪ Experience with common data science toolkits

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

We are looking for Human Resources Manager to lead the HR team and partner with our leaders in Singapore. You will be accountable for all areas of HR including a strategic focus on recruitment, employee engagement, compensation and reward and talent development. This role will report into the Head of Operations and will be expected to drive and manage the complete people agenda to support the growth of the restaurant group (current headcount of 100 in Singapore) and internationally. The role has one to two direct reporting HR Assistants.

A few of the defining attributes of the candidate include a resilient and positive attitude, creative and innovative solutions and strong understanding of Singapore talent market and employment regulations. Able to demonstrate solid knowledge and experience of efficient and fair Human Resources processes and procedures and the ability to foster an exciting and collaborative culture in the company.

Areas of Responsibility:

• Support departments in the development and delivery of strategic HR plans to fit with the overall business direction.
• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Contribute to shape the business from team structure, engagement and culture perspective.
  Strategic delivery of talent acquisition including collaborating with department heads to understand business growth, skills and competencies required and advising on best practice selection.
• Managing the HR Assistant in recruitment operations in end to end recruitment and selection.
  Accountable for payroll processing with the HR Assistant to ensure timely and accurate processing of payroll transactions including salaries, benefits, taxes, and other deductions.
• Establish the human resource requirements of the organization in terms of engagement retention, performance management and succession planning.
• Ensure compliance with statutory reporting and filing requirements e.g. CPF, IRAS, MOM, NS and other government-related claims as well as administering work pass application/ issuance/ renewal/ cancellation etc.
• Facilitate analytics and audits by providing reports, records and documentation to the leadership team and to internal or external auditors.
• Maintain and enhance employee benefits programs, including compensation, health insurance, expenses, reimbursement and leave entitlement.
• Review training needs of the organisation on a regular basis and advise managers and leadership of strategic learning and development as well as managing costs and investigating grant applications accordingly.
• Bridge management and employee relations by addressing demands, grievances or other issues
• Administer the overall overseas training exchange program, including inbound and outbound travel management.
• Manage other HR projects and initiatives as required which includes employees activities such as team building, year-end staff dinner.

We Are Looking For Someone Who:

• Shows a passion for people and workplace culture
  Ideally possesses relevant experience within hospitality and F&B industry
• A leader and team player, goals oriented, independent, highly motivated and with speed of execution
• Has strong communication, interpersonal and organisational skills in a fast-paced environment
• Demonstrable experience with Human Resources metrics, policies, recruitment, learning and development
• In-depth knowledge of Singapore labour laws and HR best practices in accordance with TAFEP guidelines
• Degree in Human Resources or related field with at least 3 years of HR Manager experience or Diploma in Human Resources with at least 5 years of relevant experience
  

Job Descriptions

• Provide consistent professional massage (body and/or foot) in accordance with industry standards.
• Ensure high level of service standards
• Responsible for the maintenance of cleanliness and neaness of the spa facilities, treatment rooms and other parts of the spa.
• Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc.
• Handle customer queries and conerns effcieintly and politely
• Follow and comply with the intrucstions given by Spa Manager

Requirements

• Preperably with iTEC/WSQ certification or massage certification
• Able to commit on Weekends/public holidays
• Mininum one year relevant experience
• Pleasant personality and hardworking

Benefits

• Attractive Salary
• Conducive working environment

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

[What you will be working on]

Responsibilities:-

• Conduct lessons and mentoring of students
• Develop curriculum and learning materials for modules stated above
• Deploy effective pedagogy to facilitate learning

[What we are looking for]

Requirements:-

• Passionate about education and possess good values
• Team player with the ability to work independently
• Possess good communication skills, both written and verbal
• A good degree in Physics or Engineering, preferably with a postgraduate qualification in a relevant field
• Relevant industry experience and/or knowledge of how physics is applied in different fields such as Engineering or IT

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 22 March 2024
If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

[What you will be working on]

Responsibilities:-

• Conduct lessons, create teaching and assessment materials and mentoring of students
• Develop and maintain new/existing teaching curriculum for modules stated above
• Undertake projects/consultancy work with both internal and external stakeholders, possibly in area of AI and DS

[What we are looking for]

Requirements:-

• Passionate about education and possess good values
• Team player with the ability to work independently
• Possess good communication skills, both written and verbal
• A good degree in the field of Artificial Intelligence, Data Science, Computer Science, Engineering, Mathematics or Statistics, preferably with a postgraduate qualification in a relevant field
• Experience in cloud computing or software engineering, particularly in the deployment of AI/DS models into production is preferred though not mandatory

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 22 March 2024
If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

[What you will be working on]

Responsibilities:-

• Conduct lessons and mentoring of students
• Develop curriculum and learning materials for modules stated above
• Deploy effective pedagogy to facilitate learning

[What we are looking for]

Requirements:-

• Passionate about education and possess good values
• Team player with the ability to work independently
• Possess good communication skills, both written and verbal
• A good degree in Mathematics, Statistics, Physics or Engineering, preferably with a postgraduate qualification in a relevant field
• Relevant industry experience and/or knowledge of how mathematics is applied in different fields such as Engineering, IT or Data Analytics

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 22 March 2024
If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm.  We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk & Control Officer- Global Assessment Unit coordination - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in, Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

The Business Risk and Control Officer will be a key member of the Legal Risk & Control Team supporting both the Legal Department and the Regulatory Strategy and Policy (RSP) team with focus on the Global Assessment Unit coordination role as well as supporting the implementation and execution of new BAU transformation processes to ensure appropriate adherence to firm-wide initiatives and requirements, including operational and compliance risk management programs.

In this role, you’re expected to:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within Legal and RSP, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) (if applicable).
• Identify gaps in implementing policy documents and draft appropriate procedures to meet requirements of the Citi Policy governance operating model.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Proficient with the Manager’s Control Assessment module.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Experience with work-flow systems, excellent project management, and organizational skills.
• Demonstrated ability to lead global team efforts.
• Excellent problem-solving skills and self-motivated.
• Ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

• Bachelor’s/University degree or equivalent experience, potentially Master’s degree.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed.  Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Responsibilities:

• Design, develop, and implement compensation and benefits programs that align with the company's overall compensation strategy.
• Conduct market research and benchmarking to ensure competitive and fair compensation practices.
• Manage the annual salary review process, including salary benchmarking, budgeting, and communication.
• Administer employee benefits programs, including health insurance, retirement plans, and employee wellness programs.
• Ensure compliance with legal and regulatory requirements related to compensation and benefits.
• Provide guidance to HR and management on compensation and benefits issues and best practices.
• Develop and deliver compensation and benefits training programs for HR and hiring managers.
• Stay updated on industry trends and changes in compensation and benefits practices.

• Bachelor's degree in Human Resources, Finance, or related field.
• Minimum 5 years of experience in compensation and benefits roles.
• Strong knowledge of compensation and benefits principles, practices, and regulations.
• Experience in job analysis, salary benchmarking, and designing salary structures.
• Proficient in using HRIS systems and MS Office applications.
• Excellent analytical and problem-solving skills.
• Detail-oriented with strong organizational skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Family Group:

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Posting Start Date:

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Job Description:

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DISCLAIMER:

[What you will be working on]

Responsibilities:-

• Conduct lessons and mentoring of students
• Develop curriculum and learning materials for modules stated above
• Deploy effective pedagogy to facilitate learning

[What we are looking for]

Requirements:-

• Passionate about education and possess good values
• Team player with the ability to work independently
• Possess good communication skills, both written and verbal
• A good degree in Statistics, Mathematics, Data Science or Engineering, preferably with a postgraduate qualification in a relevant field
• Relevant industry experience and/or knowledge of how statistics is applied in different fields such as Engineering, IT or Data Analytics

Successful candidate will be offered a 2-year contract in the first instance.
Closing date: 22 March 2024
If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

Responsibilities:-

• Handle enquiries and feedback, through all frontline channels including telephone, email, Chatbot and counter
• Maintain high quality of service and ensure that queries or escalations are handled professionally
• Work with internal stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction
• Compile reports from the Customer Relationship Management System and/or other administrative duties as assigned

Requirements:-

• At least a tertiary education (in any discipline)
• Proficient in Microsoft Office applications
• Strong writing and analytical skills
• Service-oriented and adept at problem solving
• Have a pleasant disposition and is passionate about helping others
• Ability to work independently and capable of being an effective team player

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 23 Mar 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

Responsibilities:

• Manage and maintain the company's digital commerce platforms for product sales.
• Develop and implement digital marketing strategies to increase online presence and drive traffic to the digital platforms.
• Analyze market trends and customer behavior to optimize the digital commerce experience.
• Create and manage product listings, descriptions, and pricing on the digital platforms.
• Work closely with internal teams to ensure accurate and timely product information and inventory management.
• Monitor and analyze sales performance and develop strategies to improve sales and customer engagement.
• Manage customer inquiries and provide excellent customer service.
• Stay updated on industry best practices and emerging trends in digital commerce.
• Collaborate with external partners and vendors to enhance the digital commerce experience.
• Prepare reports and provide insights on digital commerce performance to management.

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 3 years of experience in digital commerce, e-commerce, or related role.
• Proven track record of managing and driving growth in digital commerce platforms.
• Strong understanding of digital marketing strategies and techniques.
• Proficiency in using digital platforms, content management systems, and analytics tools.
• Excellent communication and customer service skills.
• Ability to analyze data and generate actionable insights.
• Detail-oriented with strong organizational skills.
• Ability to work independently and collaboratively in a team environment.
• Knowledge of products and industry trends is a plus.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

We are looking for a Human Resources Assistant to work in the HR team in Singapore. You will be responsible for areas of HR including recruitment, employee engagement, compensation and reward and performance management cycles. This role will report into the HR Manager.

A few of the defining attributes of the candidate include a resilient and positive attitude, creative and innovative solutions and an understanding of Singapore talent market and employment regulations.

Areas of Responsibility:
● Assist with the day-to-day operations and administration of HR duties including maintaining P-files, ensuring correct employment documentation is kept, preparing HR correspondence such as employee letters and onboarding and off-boarding processes
● Recruitment: Keep up to date adverts and job descriptions, post adverts on job portals, agree candidate shortlists with the HR Manager and hiring managers, be the point of contact for candidates, arrange interviews and follow up with feedback
● Onboarding: Assist with onboarding process including onboarding presentation and adding details to HR system
● Payroll: Responsible for the monthly payroll processing which includes using the Whyze system to collate working hours and overtime, add in new joiners and leavers, liaising with the Finance team, Whyze team and employees to ensure accurate payroll queries and changes are resolved, ensure correct documentation and reporting, organizing the appropriate approvals for monthly payroll processing
● Benefits: managing and controlling leave entitlements, medical claims, incentive payments, and answering employees’ queries
● Administer statutory reporting and filing requirements with CPF, IRAS, MOM, NS, and other government-related claims
● Process work pass applications, issuance and cancellations and liaise with relevant agencies on foreign employee matters including employee travel to overseas restaurants
● Support the HR Lead to coordinate employee engagement and other HR projects such as HR analytics reporting, audits, training and talent management, company events

We Are Looking For Someone Who:

• Shows a passion for people and workplace culture
• Experience in F&B or Hospitality industry and HR experience would be an advantage but full training on HR processes and administration will be given depending on experience.
• A team player, goals oriented, highly motivated and with speed of execution
• Has good communication, interpersonal and organisational skills in a fast-paced environment
• Preferably knowledge of Singapore labour laws and HR best practices in accordance with TAFEP guidelines
• Preferably one year working experience in HR or admin function, Diploma in HR or a related subject