Role:

• Support administrative tasks and documentation related to Ship-to-Ship operations, including certificates, permits, and reports.
• Ensure proper maintenance and organization of Ship-to-Ship records, such as transfer logs and regulatory filings.
• Coordinate documentation, billing, and communications between office departments and vessels.

Requirements:

• Diploma in Maritime Business or a related field.
• Minimum of 1 year of relevant work experience.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office applications.

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

• Candidate should have prior experience in satellite or telecommunication equipment and services.
• Must have experience managing partners across the APAC region.
• Capable of managing existing accounts while also expanding into new markets.
• Willing to travel frequently within Southeast Asia for 3 to 4 days at a time.
• Looking for a young and dynamic individual to drive sales growth, develop strategic partnerships, and shape the company’s sales strategy.
• Should focus on building a strong client network and maintaining key customer relationships within the organization.

Requirements:

• Bachelor’s Degree in Marine Engineering or related field.
• 3 years of sales experience in the maritime industry is essential.
• Strong customer service skills and the ability to communicate effectively internally and externally are necessary.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software is highly desirable.
• A proven track record of meeting deadlines through initiative and a proactive approach is required.

Roles and Responsibilities

• Manage team by providing guidance and support, identifying and addressing roadblocks, and fostering a sense of shared accountability to achieve shared goals
• Strategically procure containers and optimize their lifecycle management to ensure cost-effective and efficient operations
• Handle container procurement and delivery management and container procurement negotiation
• Oversee container production schedule and handle container delivery coordination to achieve on-time delivery
• Handle lease portfolio optimization including lease expiration management, portfolio optimization, contract analysis, process improvement, data analysis, and record keeping
• Keep track of financial operational performance including budget management, performance monitoring and reporting, as well as compliance and risk management
• Manage improvement on business process and system development
• Manage ad-hoc tasks and assignments as delegated by the Manager

Requirements

• Bachelor’s Degree in Business Administration, Management, or related fields
• Liner shipping experience in managing container procurement or related field highly advantageous
• Proficient in Google Workspace tools (Sheets/Docs/Slides) and MS Excel/Word/PowerPoint
• Strong interpersonal and written/verbal communication skills to communicate effectively with multicultural teams and internal/external parties
• Highly organized, able to prioritize tasks, manage time and deadlines, and multi-task effectively
• Detail-oriented, able to identify and analyze problems, develop solutions and make sound decisions
• Able to manage and motivate teams effectively
• Continuously open to learn and apply new technologies and methodologies to enhance business processes
• Experience in data tools such as Tableau and Looker preferred

Organizational Structure and Job Descriptions

• Evaluate and redesign the organizational hierarchy, focusing on interdepartmental relationships and workflow efficiency.
• Review and update job descriptions for office staff to align with current procedures and practices.

Policy Development and Implementation

• Propose, develop, and implement comprehensive office policies, including but not limited to:

1. Work-from-Home Policies
2. Loan Policies
3. Leave Policies
4. Travel Allowances
5. Phone Usage and Benefits Policies
   

Performance Management

• Develop measurable metrics to assess staff performance.
• Design and implement a rewards system to recognize and incentivize high-performing employees.

Employee Relations

• Address employee grievances promptly and professionally.
• Facilitate conflict resolution to maintain a positive and harmonious workplace.

Training and Development

• Identify training needs across departments.
• Plan and execute programs to enhance employee skills and performance.

Reporting and Analytics

• Prepare and present HR metric reports to senior management, covering:

1. Staff turnover rates
2. Employee satisfaction levels
3. Compliance-related issues
   

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3–5 years of HR experience, ideally in the maritime or shipping industry.
• Strong knowledge of Singapore employment laws and regulations.
• Proven experience managing remote teams and implementing remote work policies.
• Exceptional communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite.
• Ability to handle confidential information with discretion.

Key Responsibilities:

• Manage end-to-end project lifecycle, including planning, execution, monitoring, and closure, ensuring projects are completed on time, within scope, and budget.
• Collaborate with clients, consultants, and internal teams to define project requirements, deliverables, and timelines.
• Develop and maintain project schedules, budgets, and resource allocation plans.
• Ensure compliance with fire protection standards, regulations, and codes throughout project execution.
• Supervise and coordinate the work of subcontractors, engineers, and field technicians.
• Conduct regular site inspections to monitor progress, ensure quality standards, and address any issues.
• Prepare and present progress reports to stakeholders, highlighting milestones, risks, and mitigation strategies.
• Facilitate effective communication among project stakeholders to ensure alignment and timely resolution of challenges.
• Lead risk assessment and implement strategies to minimize project risks.
• Drive continuous improvement initiatives to enhance project efficiency and outcomes.

Qualifications and Requirements:

• Bachelor’s degree in Mechanical Engineering, Civil Engineering, Project Management, or a related field.
• Minimum of 5 years’ experience managing fire protection or related construction projects.
• Strong knowledge of fire protection systems, codes, and standards (e.g., NFPA, FM Global, or equivalent).
• Proven ability to manage multiple projects simultaneously and deliver high-quality outcomes.
• Proficiency in project management software (e.g., Microsoft Project, or equivalent).
• Excellent problem-solving, leadership, and decision-making skills.
• Strong communication and interpersonal skills to effectively collaborate with clients, team members, and stakeholders.
• CSCPM and Managing WAH certification is required.

Responsibilities:

• Installing wooden structures such as roofing frames, rafters, partitions, joists and stud work
• Installing cabinets, shelving, fitted furniture, drywall and insulation
• Adding fixtures and fittings such as door handles, locks, hinges and closures
• Selecting lumber by size and strength to suit each job, sourcing wood to suit the customer’s budget and style
• Calculate the number of fasteners required for each job
• Reading blueprints and designs to work to specifications prepared by other construction professionals, architects and building code recommendations.
• Any other ad-hoc duties as assigned.

Requirements:

• Experience of using hand and power tools such as drills, chisels, sanders, saws and nail guns
• Joinery and cabinet making skills
• Knowledge of building regulations and codes to be adhered to
• Able to work for long hours period or night shift

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Strong experience in Chinese cuisine including all varieties of noodles and rice

l Profound knowledge of different kinds of beverages

l Deep knowledge of every aspect of Chinese dishes and pastry

l Proficient with Chinese specialty equipment

l Ability to manage numerous tasks, assign responsibilities and display high patience

l Able to work night shift and split shift

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Shampooing, cutting, styling, and coloring hair, as well as massaging and treating scalps.
• Applying makeup, performing facials, and recommending skincare therapies.
• Performing permanent and temporary hair removal treatments, such as electrolysis, laser hair removal, and waxing.
• Suggesting guidelines on personal skincare regimes.
• Cross-selling beauty therapies and products.
• Making appointments and documenting treatments.
• Keeping your workstation and tools clean and sterile.
• Taking stock and ensuring there are adequate supplies.

• Shampooing, cutting, styling, and coloring hair, as well as massaging and treating scalps.
• Applying makeup, performing facials, and recommending skincare therapies.
• Performing permanent and temporary hair removal treatments, such as electrolysis, laser hair removal, and waxing.
• Suggesting guidelines on personal skincare regimes.
• Cross-selling beauty therapies and products.
• Making appointments and documenting treatments.
• Keeping your workstation and tools clean and sterile.
• Taking stock and ensuring there are adequate supplies.

Main Responsibilities:

· Warehouse Assistant Role: Assist maintain and manage the stock inventory in warehouse including packing, picking and checking of stock for delivery.

· Delivery Driver Role: Assist to deliver goods to all department stores on times including loading and unloading works. Known Singapore route map well.

· Healthy body able to carry at max of 30kg of stock when needed.

· Diligent with good attitude.

· Some Warehousing or Delivery experiences prefer

· At least a class 3 Singapore driving license.

Mercantile Pacific (MP) is building the world’s largest AI-powered recommerce platform (digital marketplace) across the lifecycle of phones and other wireless devices, with a special emphasis on the used phone/devices market and with a strong focus on circular economy principles. MP operates in over 100 countries, and has built up strong relationships with manufacturers, mobile network operators, distributors, wholesalers and retailers over the last 2 decades. Our mission is to provide high-quality mobile devices to customers while minimizing environmental impact through sustainable business practices.

Production Manager

Mercantile is looking for a highly motivated and experienced Production Manager for our mobile devices refurbishing facility. You will be responsible for overseeing the production process, managing the production team, and ensuring that quality standards are met in refurbishing mobile devices. You will work closely with cross-functional teams to ensure smooth operations, implement process improvements, and drive continuous improvement initiatives. Your role will be critical in ensuring that production targets are met, and refurbished mobile devices are of high quality.

Key Responsibilities:

Production Management: Oversee the production process, including receiving, testing, repairing, and refurbishing mobile devices according to established quality standards and production schedules. Ensure that production targets are met, and that the production process is optimized for efficiency and effectiveness. Monitor and analyze production performance metrics, identify areas for improvement, and implement corrective actions as needed.

Quality Control: Establish and enforce strict quality control measures to ensure that refurbished mobile devices meet or exceed quality standards set by the company and regulatory requirements. Implement quality assurance processes, including inspections, testing, and audits, to identify and address quality issues in a timely manner. Work closely with the Quality Assurance team to continuously improve quality control procedures and standards.

Process Improvement: Identify opportunities for process improvement in the refurbishing production process. Streamline and optimize production processes to maximize efficiency, reduce waste, and minimize defects. Implement Lean manufacturing principles and other best practices to continuously improve production processes and increase operational effectiveness.

Team Leadership: Provide leadership, coaching, and mentoring to the production team. Set performance expectations, monitor performance, and provide feedback and recognition to team members. Develop and implement workforce planning strategies to ensure adequate staffing levels and skills development. Foster a positive and inclusive work culture, and promote employee engagement and motivation.

Equipment and Facility Management: Manage the maintenance and upkeep of production equipment and facility to ensure smooth and uninterrupted production operations. Coordinate with maintenance personnel and external vendors for repairs and maintenance, and ensure that all equipment is calibrated and functioning properly. Identify and recommend equipment upgrades or replacements to improve production efficiency.

Reporting and Analysis: Generate regular reports on production performance, including production output, quality metrics, and labor utilization. Analyze data and trends to identify areas for improvement, and make data-driven recommendations to optimize production operations. Provide regular reports to senior management on production performance and progress towards production goals.

Qualifications and Requirements:

· Bachelor's degree in Engineering, Operations Management, or a related field.

· Minimum 8 years of experience in production management, preferably in the electronics manufacturing industry.

· Strong understanding of mobile devices refurbishing processes, quality control, and health and safety regulations.

· Proven experience in managing production operations, achieving production targets, and driving process improvement initiatives.

· Excellent leadership skills, with the ability to inspire and motivate a diverse team of production workers.

· Solid understanding of Lean manufacturing principles and other process improvement methodologies.

· Strong analytical and problem-solving skills, with the ability to analyze data and identify areas for improvement.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate with all levels of the organization.

· Ability to work in a fast-paced environment, and adapt to changing priorities and deadlines.

If you are up to challenge to make a difference in the industry, please send in your updated CV/resume to [email protected].

Job Description:

• Provide chauffeuring services for the Chairman, ensuring safe and timely transportation.
• Execute errands as directed by the Chairman/ Admin Manager.
• Maintain vehicle cleanliness and hygiene.
• Perform daily maintenance, including checking and topping up petrol and water.
• Arrange vehicle inspections, road tax renewals, and servicing.
• Perform any additional ad-hoc duties, including administrative tasks.

Job Requirements:

• Valid Class 3 driving license with a clean traffic record.
• Strong safety awareness and driving skills.
• Minimum 5 years driving experience, with at least 3 years as a Personal Driver.
• Proficiency in Mandarin and English.
• Punctual with strong time management skills.
• In-depth knowledge of Singapore roads and traffic regulations.
• Willing to work overtime, late hours, weekends, and public holidays.
• Integrity and ability to maintain confidentiality.
• Positive attitude, strong work ethic, and reliability.
• Immediate availability is a plus.

About the role

We are seeking an enthusiastic and dedicated IT Support Specialist to join our team at GenScript Biotech (Singapore) PTE. LTD. in the Kallang Way Central Region. In this full-time role, you will be responsible for providing efficient and effective IT support to our APAC users, ensuring their technology needs are met and their productivity is maintained.

What you'll be doing

• Respond to and resolve IT-related inquiries and issues from users in a timely manner
• Provide first-line technical support for hardware, software, and network-related problems
• Diagnose and troubleshoot a variety of IT issues, escalating complex problems to the appropriate team
• Assist in the deployment and configuration of new hardware and software
• Maintain accurate records of support activities and incidents
• Contribute to the continuous improvement of IT support processes and procedures
• Collaborate with cross-functional teams to ensure seamless IT service delivery

What we're looking for

• Minimum 3 years of experience in a similar IT support role, preferably in a fast-paced, multinational environment
• Strong knowledge of hardware, software, and network troubleshooting
• Proficient in using various IT support tools and applications
• Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users
• Proactive problem-solving skills and the ability to work independently or as part of a team
• Familiarity with ITIL frameworks and best practices is a plus
• Fluency in English and Mandarin is required as the role requires close collaboration with our team in China

Job Description

• Verify revenue accuracy and review transactions, reporting any discrepancies to the Account Manager/ General Manager.
• Perform trial balance and credit card reconciliations and follow up on guest ledger accounts.
• Handle inter-company transactions, including processing debit/credit notes, resolving disputes, and managing commissions.
• Perform cashier reconciliations, monitor transactions, and ensure proper record-keeping.
• Manage billing and prepare receivables reports to support a smooth month-end closing process.
• Monitor and follow up on outstanding payments to ensure timely collection.
• Conduct general office administrative tasks, such as managing documentation, filing, record maintenance, and inventory of office supplies.
• Assist with basic HR functions, including maintaining leave records and tracking employee attendance. Maintain and update employees’ personal data files.
• Apply for work permits and manage matters related to the Ministry of Manpower.
• Perform other administrative and ad-hoc duties as required.

Requirement(s)

• Proficient in computer applications, particularly Microsoft Office and Excel.
• A collaborative team player with a positive work attitude.
• Hardworking, eager to learn, and adaptable to new challenges.
• Detail-oriented, organized, and capable of multitasking effectively.
• Holds a Diploma in Accounting, Finance, or a related field.
• Possesses at least 1 year of relevant work experience.

Job Description

• Verify revenue accuracy and review transactions, reporting any discrepancies to the Account Manager/ General Manager.
• Perform trial balance and credit card reconciliations and follow up on guest ledger accounts.
• Handle inter-company transactions, including processing debit/credit notes, resolving disputes, and managing commissions.
• Perform cashier reconciliations, monitor transactions, and ensure proper record-keeping.
• Manage billing and prepare receivables reports to support a smooth month-end closing process.
• Monitor and follow up on outstanding payments to ensure timely collection.
• Conduct general office administrative tasks, such as managing documentation, filing, record maintenance, and inventory of office supplies.
• Assist with basic HR functions, including maintaining leave records and tracking employee attendance. Maintain and update employees’ personal data files.
• Apply for work permits and manage matters related to the Ministry of Manpower.
• Perform other administrative and ad-hoc duties as required.

Requirement(s)

• Proficient in computer applications, particularly Microsoft Office and Excel.
• A collaborative team player with a positive work attitude.
• Hardworking, eager to learn, and adaptable to new challenges.
• Detail-oriented, organized, and capable of multitasking effectively.
• Holds a Diploma in Accounting, Finance, or a related field.
• Possesses at least 1 year of relevant work experience.

Responsible for maintaining full sets of accounts, from purchase, sales, and cash journals to the general ledgers and management reports. Preparing GST reports, and GST submission.

Responsibilities

• Provide support for Contract Management for new infrastructure's Enhancements and Improvement Projects in Singapore SportsHub's venues.
• Manage and formalised inhouse process known as Variation Enquires (VE) and Supplementary Agreements (SA) - as defined in the FM Novation Agreement (from Project Agreement) with incumbent FM Contractors.
• Work with Project IC to prepare and issue new VE to incumbent FM Contractor - to advise on Cost, Project Schedule, site implications etc.
• Work with Project IC, Legal, Finance and FM Contractor to review on all Contractual, Commercial and Financial matters for new VE prior finalised for endorsement and formalisation to a SA.
• Manage SportSG's incoming Work Request (WR) process between SportSG/SSI/NSAs etc and KASM's BU/Stakeholder.
• Maintain and update Project VE Registry in Dept's Sharepoint (including status & cost).
• Maintain proper e-filing and tracking of documentation in Dept's Sharepoint (as needed).
• Assist in monitoring the deliverables, performance, milestone and work completion of formalised VE work (as needed).
• Attend to incoming/ outgoing correspondences with Stakeholders related to VE, WR and Contracts/Agreement.
• Attend Project Meetings (as needed).
• Attend and update Dept Weekly Report.
• Provide admin support to Pitch Management (as needed)
• Ad-hoc duties as assigned.

Requirements

• Minimum Diploma or Degree in Construction Management or related field, i.e., QS/Construction/Building/Facilities Management
• Minimum 5 years of relevant working experience as a Quantity Surveyor or Contracts Administrator in a Construction/Facilities related industry.
• Familiar with government procurement for Infrastructure projects.
• Experience in infrastructure development for sports or entertainment venues will be an advantage.
• Good working knowledge of construction contract management, project management methodologies and tools.
• Confident and able to work in a fast-paced environment.
• Strong interpersonal, communication and presentation skills.
• Solid organisational abilities with attention to detail and problem-solving skills.

Information

Only shortlisted candidates will be notified.

The level of appointment will depend on the qualifications and experience of the candidate.

Reg No: 96C4864

EA License No: R22110839 PHANG SOON SIANG, ALOYSIUS

This role will assist in designing, implementing, and administering Organisation Development & Learning strategies and initiatives that enhance the overall performance and effectiveness of the organisation.

Roles & Responsibilities

1. Onboarding Support

• Facilitate at new hire orientation.
• Schedule and co-facilitate Cultural Onboarding Programme for all employees.

2. Employee Engagement

• Plan and co-ordinate employee engagement sessions

3. Training and Course Administration

• Design and facilitate workshops, training programs and team-building activities that promote employee development and collaboration.
• Provide course administrative support, including coordinating with stakeholders and managing payment arrangements.

4. Learning Systems and Reporting

• Manage the learning system, including curating collections, course assignments, resolving activation issues, and addressing course-related inquiries.
• Refresh Monthly Learning Dashboard and incorporate latest metrics and performance insights

5. Support HR Communication

• Support HR and senior leadership to implement change management initiatives, including communication plans to ensure smooth implementation of organisational changes

6. Company Event Coordination and Wellness Program

• Facilitate Wellness meetings and manage communications for wellness and CSR initiatives.
• Collaborate with key stakeholders for company-wide events such as Dinner & Dance.

7. Analyse and Evaluate

• Assess training outcomes to measure goal achievement, behavioral changes, and organizational benefits for continuous improvement.

8. Project Support

• Support the implementation of Organisation Development and Learning projects, as needed.

Requirements

• Diploma or Bachelor's degree in Human Resource Management or related fields.
• Minimum 3 years experience in Human Resources, Learning, and/or Organisation Development.
• Strong verbal and written communication skills with the ability to interact effectively with employees at all levels.
• Proven track record of managing tasks responsibly and working independently.
• Analytical, goal-oriented, and detail-focused.
• Passionate about people development.
• Demonstrates a proactive, resourceful, and collaborative approach to work, coupled with excellent problem-solving skills.
• Proficient in Microsoft PowerPoint for course development and Excel for descriptive analysis and reporting. Experience with Canva Pro is highly desirable.

Information

Only shortlisted candidates will be notified.

The level of appointment will depend on the qualifications and experience of the candidate.

Reg No: 96C4864

EA License No: R22110839 PHANG SOON SIANG, ALOYSIUS

Job Description & Requirements

Key Responsibilities:

1. Attend to troubleshooting and repairs of equipment

2. Respond to fault calls promptly

3. Provide hands on preventive maintenance service on equipment deployed

4. Ensure good quality of work and abide to safety and environmental regulations

5. Provide and maintain good customer support

6. Any ad-hoc and other duties as assigned by the company

7. Willing to work on night shift

Requirements:

1. A good team player with positive attitude

2. Possess good problem-solving and analytical skills

3. Possess valid driving license will be an advantage

Why Join Us?

A positive, vibrant, professional, friendly and supportive working environment that develops your personal growth; with a clear career progression path to suit each candidate’s strengths for those who are looking for career advancement opportunities within the organization.

Employee Benefit

• Attractive remuneration, incentives and performance bonus.
• Annual leave up to 21 days.

Walking distance from Tai Seng MRT

Job Responsibilities

• Develop detailed project plans, including timelines, budgets, and resources required for M&E works.
• Coordinate with other project teams to ensure integrated execution of M&E systems.
• Working closely with users to ensure the project meets business needs.
• Track the progress of M&E works, identify potential delays, and provide regular updates to senior management and stakeholders.
• Address any issues or delays promptly to ensure the project stays on schedule.
• Work with architects, engineers, project managers, and other teams to solve technical problems and ensure M&E systems fit well with other building components.
• Proactively identify technical issues, resolve conflicts, and find solutions to challenges during the project execution.
• Ensure the timely resolution of any technical problems that arise in M&E systems.
• Ensure that all M&E installations and systems meet the required quality standards and specifications.
• Supervise and manage M&E engineers, technicians, and contractors.
• Provide training and guidance to team members.
• Perform other tasks as assigned by management.

Job Requirements

You are passionate, creative, an achiever, highly self-motivated and an independent individual who is detailed oriented, possess strong skills relevant to the scope of work; able to work in a team and independently, possess excellent interpersonal, verbal and written communication skills and ability to perform under tight schedule and pressure. Be ready to embark on a dynamic journey with us!

• Diploma/Degree in Mechanical / Electrical Engineering or equivalent.
• At least 3 years' working experience in the Building / Construction / Interior Design Industry.
• Proficient in MS Office applications
• AUTOCAD skill will be added advantage
• Able to converse with English and Chinese speaking clients, contractors and vendors to complete projects effectively.
• Strong Organizational, Project Management, and problem-solving skills.
• Capable of working independently with minimal supervision.
• Local working experience needed.

Objective of role:

As an experienced E-Commerce & Marketing Manager, you will be responsible for the P&L, commercial results, developing and executing growth strategy, all aspects for branding and promoting our local retail stores including all online sales in Southeast Asia (own-and-operated Ecommerce site as well as Marketplaces) to the aspects of the business system.

You must have a strong background of Marketing, sales, operations, campaign planning, customer service, ecommerce knowledge and with excellent analytical and leadership skills to drive the online sales and Marketing strategies daily.

Key accountability & Responsibility:

· The Ecommerce & Marketing Manager to develop and execute strategies for retail stores, and initiatives to achieve online sales targets (own-and-operated Ecommerce sites as well as Marketplaces) and revenue growth.

· Conceptualization and execution of the integrated marketing program, strategic plan and to work within the annual budget

· Management of the brand's image – including the management of online feedback channel, social channels, and forums.

· Plan and execute digital marketing campaigns including email marketing, paid advertising, SEO, social media, community, influencer marketing to support both retail sales and merchandising team to facilitate retail and website traffic, to increase sales.

· Strategic and operational management for all own-and-operated Ecommerce sites as well as Marketplaces Zalora, Lazada and Shopee, including UX, features, payment modules, localization, partner integrations, fulfilment.

· While keeping the confirmed ROI/ROAS, configuring the brand’s multi-channel growth tactic and campaign strategy based on local consumer behavior.

· Identifying and implementing new and innovative ways to optimize ROI/ROAS, including driving & optimizing traffic to the brand's websites and marketplaces as well as improving sales conversion rates for the aforementioned channels.

· Developing relationships with key stakeholders and prioritizing effective ways for new customer acquisition.

· Work in synergy with the merchandising and retail sales teams to identify new growth opportunities and ways in which to improve our brand reputation and presence.

Requirements:

· Independent, with an experienced ROI & data analytical mindset.

· Successful track record in Ecommerce from consumer brands or Ecommerce provider.

· At least 5 years of P&L responsibility.

· Working knowledge of Ecommerce business model and Ecommerce platforms (Shop Line, Lazada, Shopee, Zalora or similar).

· Good understanding of UI, UX and web development. Although the candidate does not need to be a technician, the candidate will demonstrate the understanding and appreciate solving the critical issues in collaboration with agency partner and retailers.

· Experience with working in a fast-paced, high-performance environment.

· Entrepreneurial and have a passion for creating things from scratch.

Proactive, relentless, reliable, and have a high sense of urgency which makes it easy for you to excel in a dynamic environment.

About The Role

• Manage the full set of finances in Singapore and support Hong Kong’s operations.
• Ensure strong finance oversight practices, internal control management practices, and systems, including banking and expense reimbursement, annual budgeting, cyclical forecasting, and tax return oversight.
• Lead various auditing processes, including annual financial audits, internal control audits, and grants audits, for both Singapore and Hong Kong entities with support from the Associate Director of Operations.
• Strengthen GFI APAC's financial systems (e.g. finance policy review, improving workflow and organisation in Xero), and ensure accurate financial provisions for all legal and compliance requirements, including OFS for charity submission.
• Represent GFI APAC in the ERP (Enterprise Resource Planning) migration project. Be responsible for integration solutions and resource allocation for the project in coordination with the global Finance Team and with support from the Associate Director of Operations.
• Manage the tracking and monitoring of all donations and public funding, and implement the digital trace in Salesforce in coordination with the global Fundraising Team.
• Compile finance inputs to support the Fundraising Team’s donor proposals, periodic reports, and any grant applications.
• Lead claims administration and processes for all grant programs.
• Support the management and Board committees to create, evaluate, and recalibrate financial objectives and key results that align with the local statutes and global developments.
• Performing other duties as assigned.

Qualification and Experience

The Head of Finance must have:

• Bachelor’s degree from an accredited college or university.
• Minimum of 8 years related experience in accounting and/or audit qualification with prior experience in financial management and internal controls, and budgeting.
• CPA is preferred but not required.
• Proven ability to cultivate an environment of professionalism, efficiency, responsiveness, and creative problem-solving.
• Strong organisational skills, detail-oriented, and able to communicate clearly
• Strong commitment to following ethical business practices, and ability to develop and implement robust internal controls to safeguard financial integrity and mitigate risks.
• In-depth knowledge of regional and local tax regulations and compliance preferred.
• Proficiency in Microsoft Office, Google Suite and Xero is a must. Familiarity with Enterprise Resource Planning System Salesforce and Asana will be advantageous.
• Fluency in English is required, fluency in Mandarin will be advantageous.
• Experience in a charity organisation will be highly preferred.
• Strong support for GFI APAC’s mission.
• Comfort working remotely and in a rapidly growing and evolving organisation.

The Fine Print

• Terms of Employment: Full time
• Reports to: Associate Director of Operations
• Location: Singapore
• Salary: Annual salary between SG$85K-110K based on qualifications and experience
• Benefits: Working from home, flexible working hours, the opportunity to create real impact, respectful managers, and supportive colleagues.
• Application deadline: 15th January 2025
• Application process: Please complete this short form (https://form.asana.com/?k=P-ZNwABkDjSnuvmfzB-8eQ&d=167772284987522), upload your CV and cover letter. Your cover letter (of 1-2 pages) should set out:
  • What motivated you to apply for this role?
  • How do you meet the requirements listed in the job description?
  • Which bit of the job description energises you the most?

Beyond the initial screening process, there will be several further rounds. We really look forward to hearing from you!

Responsibilities

• Oversee and manage the production line for mobile devices, ensuring that production targets are met and quality standards are upheld.
• Develop and implement production schedules to meet production goals, including staffing and equipment requirements.
• Monitor and improve production processes to increase efficiency and reduce waste.
• Ensure compliance with all health and safety regulations and company policies.
• Manage and train production team members, providing guidance and support as needed.
• Develop and implement procedures to ensure consistent quality standards are met.
• Work with other departments, including engineering and supply chain, to optimize production processes and improve product quality.
• Monitor and report on production metrics, including output, scrap, and downtime.
• Identify and troubleshoot production issues, working with the production team to implement solutions.
• Provide regular updates to management on production progress and issues.

Qualifications

• Diploma in engineering, manufacturing, or a related field.
• At least 3 years of experience in a production supervisory role, preferably in the mobile device industry.
• Strong knowledge of production processes and equipment.
• Excellent communication and leadership skills.
• Strong problem-solving and analytical skills.
• Knowledge of health and safety regulations and company policies.
• Ability to work in a fast-paced environment and manage multiple priorities.

Job description

• Conceptualise, visualize and execute creative UI and UX projects for e-commerce channels, company’s website & digital marketing platforms.
• Generate ideas and portray creative concepts, graphic design, artwork and layout of advertising and promotional materials for marketing campaigns, across Asia, Europe and USA.
• Increase user friendliness in digital products.
• Develop and refine images, fonts and layouts using Sketch or Figma.
• Ensure the UI is visually appealing and maintain brand positioning
• Maintain brand consistency across all marketing materials.
• Stay up-to-date with industry developments and tools.
• Stay on top of the latest design and digital trends, and ensure they are reflected across all marketing assets.
• Manage workflow of design projects and ensure the timely delivery of all marketing assets.

Requirements

Shortlisted candidates will be asked to showcase their portfolios at the interview.

• Minimum Diploma in Arts, Graphic Design, Communication Design, Visual Communication or any other related discipline.
• Minimum 3 years of relevant experience with a strong portfolio that showcases your creative ideation, process and technical abilities in digital design.
• Minimum 2 years of work experience in digital marketing
• Proficient in Sketch, Figma, and Principle (or other related prototyping programs).
• Strong in conceptualization, design and graphics
• Highly creative, organized and able to adapt and work independently
• A keen eye for aesthetics and ensuring the final design is visually appealing
• Strong knowledge in interaction design and ensuring the final design has good UX.
• Ability to meet deadlines and be well-organized
• A keen interest in e-Commerce and independently staying up to date with the latest developments.