Details:

• Up to $6,800 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies

Job Description:

Ensure accurate and timely financial management to enhance company profitability and return on investment. Coordinate with shared services for day-to-day financial operations, maintaining proper accounting records, and meeting reporting deadlines.

Responsibilities:

• Oversee monthly/quarterly/yearly closing for timely and accurate financial accounting.
• Review and approve monthly closing trial balance for reporting submission.
• Prepare/review monthly closing journal and accounts reconciliations.
• Review and sign off on monthly bank reconciliation, ensuring follow-up.
• Control chart of accounts, review consistency, and assist in annual policy renewal.
• Ensure compliance with accounting standards and support external audits.
• Handle GST and tax-related tasks, including quarterly returns and corporate tax computations.
• Implement and review financial controls, recommending new controls as needed.
• Provide financial analysis for projects/purchases and review tender submissions.
• Advise shared services and operations on financial matters and clarify practices.
• Assist in budget and forecast preparation and finalization.
• Review and coordinate insurance coverage for company assets.
• Manage IT matters, including implementing and testing new programs.

Requirements:

• Degree in Accounting & Finance or equivalent professional qualification (e.g., ACCA).
• Minimum 5 years of relevant accounting experience.
• Strong Excel skills and ability to work in a fast-paced environment

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

We are looking for Big Data Developers in the vibrant city of Singapore. This is a fantastic opportunity for someone who is passionate about big data and wants to take their career to new heights.

• Minimum of 5 years of experience as a Big Data Developer
• Strong knowledge and experience with Big Data technologies such as Hadoop, Spark, and NoSQL databases
• Proficient in data ingestion, data processing, and data transformation
• Solid understanding of data modeling and database design
• Experience with programming languages like Java, Python, or Scala
• Hands-on experience with cloud platforms like AWS or Azure is a plus
• Excellent problem-solving and analytical skills
• Effective communication and collaboration abilities
• Ability to work independently and in a team environment
• Bachelor's degree in Computer Science or a related field

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

During project phase, lead the application in covering

• Contract Management
• Service Level Management (SLA)
• Service/Change Request Management (scope, schedule, budget, prioritisation)
• Problem and Incident Management (tracking, escalation, closure)
• Audit and Security Services
• Risk Management

 What we are looking for

• Tertiary Education in relevant fields is preferred.
• CITPM (Certified ICT Project Management Programme) or PMP (Project).
• Management Professional) or COMIT (Certification in Outsourcing Management for IT) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles.
• Team player with project management and people management skills.
• Experience in Hardware or Technical refresh project is an added advantage.
• Analytical, conceptualisation and problem-solving skills.
• Results and customer oriented
• Good written, verbal communication, presentation, and negotiation skills
• A solid understanding of how people go through a change and the change process

Responsibilities:

• Lead a group of Production Technicians in the safe and smooth running of the production.
• Assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost efficiency.
• Troubleshoot plant/equipment/quality issues and recommend countermeasures.
• Monitor and ensure plant equipment integrity and reliability.
• Assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• Train and develop team members

Requirements:

• Degree in Chemical Engineering or its equivalent, preferably with 1 to 2 years of experience in petroleum, chemical or polymer industries.
• Have knowledge of process control and troubleshooting, hands on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, able to take pressure and able to communicate well with others.
• This is a shift work position (i.e. Rotating AM and PM shifts, including weekends and Public Holiday) and there will be scheduled off days

Interested candidates can forward their CVs in MS Word format to alex#triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing.

Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

This role is a senior leadership role responsible for overseeing and managing all APAC Worldwide Sales Offices (WSO) and providing strategic leadership support to the on-property sales teams within the Asia Pacific region to successfully deliver sales strategy, and other key global strategies (e.g., revenue & distribution) through the organization. The primary focus of this role is to drive revenue and profit growth across the global hotel portfolio in all key market segments - Group, Travel Industry, Negotiated Corporate and Wholesale with specific focus on increasing high rated, profitable business supporting overall RGI. The role will also evaluate opportunities with deployment, business development, WSO partnerships, event strategy & ROI. This role will work closely with VP Commercial and SVP Sales to identify retention and recruitment tactics, highlighting top regional talent and support training programs.

Overall, the Senior Director, Sales (APAC) is responsible for leading the sales efforts, driving revenue growth, and maintaining strong customer relationships to achieve business objectives and targets for the region.

Job Description:

1) Sales Leadership

· Develop and implement effective sales strategies and plans for the APAC WSO and lead deployment strategies to optimize sales effectiveness on-property, including achievement of individuals’ sales and team goals. This involves analyzing market trends in the different key source markets, identifying opportunities, and defining sales targets and objectives, in line with global objectives.

· Develop worldwide sales strategic growth plan to capture outbound travel market share potential in China – as a priority and India.

· Assist in developing a strategic sales plan for the region and translate it into specific and measurable segments. Collaborate with property sales leader to ensure successful implementation by the sales team.

· Provide sales leadership and ongoing guidance for all hotel sales activities, encompassing transient, group, and F&B/catering as relevant, both operational and during pre-opening/conversions in the defined territory.

· Collaborate with Director of Capabilities Uplift to assess sales skill levels in WSO and on property sales managers, and deliver relevant training programs.

2) Leadership & Oversight

· Directly responsible for overseeing the APAC WSO personnel. This role is responsible for ensuring all these roles are working effectively to deliver the set strategy and optimize sales processes in line with globally set frameworks & best practices.

3) Revenue Generation

· Responsible for coming up with strategies and ideas that drive net-revenue growth in line with our Corporate and Commercial Strategy and driving sales effectiveness (i.e., better conversion). This includes providing leadership and guidance to support WSO team members and their ability to meet annual business planning objectives.

4) Cross-team Collaboration

· To deliver the above accountabilities, this role is expected to work in partnership with several teams across the organization. We have built a number of global centers of expertise that should be leveraged including Guest Insights & Experience, Data & Analytics, Global Brand & Marketing and Revenue Mgmt. and Distribution. Gathering insights, frameworks and guidance from these teams will ensure that the WSO Strategy also supports the overall organizational goals.

5) Sales Pipeline

· In partnership with Senior Sales roles, review, and update how we monitor sales pipelines, analyze sales metrics, and implement tactics to improve our sales effectiveness. This also includes providing input and feedback on how our Sales Operations can enable WSO personnel.

6) Events & Conferences

· Identify opportunities and run/attend key Sales events and conferences (internal and external) that either help develop the performance of the APAC WSO personnel and/or increase FS brand exposure across the APAC region to drive revenue.

7) New Launches

· Prior to the appointment of Director of Marketing for new properties in the APAC region, provide direct sales support to begin building sales pipeline.

· Assist with launch of new hotels including how worldwide sales can effectively actively generate sales efforts/leads to support a stabilized sales pipeline for new properties.

8) Insights

· Share learnings and feedback across the sales organization to be effective (two-way relationship) with regional peers.

9) Reporting

· Provide management level reporting of sales performance, forecast and outlook for APAC regional sales.

Work Experience:

· 10+ years’ experience including Sales, Marketing, Revenue Management and/ Marketing Communications. Previous multi-unit oversight.

Education:

· 4-year university degree required; MBA desirable.

· Marketing, Revenue Management, or Hospitality preferred.

Professional Qualifications:

· Proven effective leadership skills, especially in a decentralized setting.

· Deep level of understanding of all sales segments- Group, Travel Industry, Corporate and Wholesale

· Able to manage teams and individual productivity using a combination of technology, personal motivation, and customer insights.

· Strong customer relationships.

· Understands and delivers on the needs of all stakeholders.

· Ability to influence sales behavior.

· Ability and willingness to understand sales technology, incentive plans and tools, finances at a very granular level and to provide clear leadership.

· Takes ownership and responsibility for all initiatives and provides support to those doing the work.

Travel:

· Willing to travel within the region and elsewhere as necessary -- approximately 50% of the time.

Key Behaviour Competencies:

· Sound analyzer and problem solver.

· The ability to be a “do-er,” implementer, and action taker.

· The ability to develop and use good business acumen and be a good “business operator.”

· The ability to be vigilantly attentive to detail, monitor quality, and be obsessively service oriented.

· The ability to be versatile, flexible, manage criticism, and manage conflict effectively.

· The ability to be a team player.

· The ability to have interpersonal sensitivity.

· The ability to be a Public Ambassador for Four Seasons Hotels.

· The ability to respond properly in any emergency or safety situation.

· The ability to perform other tasks of projects as assigned by management and staff.

Key Functional Competencies:

· Proven ability to lead a department/team.

· Good personal and business references.

Job Title: Assistant Marketing Manager (ID5046)
Location: Jurong East
Working Hours: Mon to Fri, 8.15am to 5.45pm
Salary: $3000 to $4500

Job Description:
• To do project specification
• Individuals with experience in waterproofing specification works
• Have established contacts with developers, architects, consultants and main-contactor
• Target on construction projects & contracts
• Develop new accounts & meet sales target

Requirement:
• Experience in waterproofing sales & marketing
• Preference is for individual with good networking in building & construction industry
• Self motivated and self driven
• Must own vehicle

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities:

• Improve Service Blueprint of retail outlets, identify as well as propose areas for improvements
• Conceptualise concepts and ideas for marketing campaigns on social media and website (Facebook & Instagram)
• Propose social media content, creative photo/ video shoots and schedules
• Produce copywriting, creative photo/video shoot for marketing campaign to boost sales and drive brand awareness
• Propose graphics, animations, gifs or video for marketing collaterals, social media platforms and website
• Competitor analysis and monitoring results of content on social media platforms to identify trends
• Content Creation and Marketing Materials:
• Oversee the creation of compelling marketing content, including product descriptions, videos, and blog posts.
• Develop marketing materials such as brochures, presentations, and promotional materials.

Minimum qualifications:

• Presently enrolled in a full-time Diploma or Bachelor program that is related to either business, marketing or branding
• Proficient in Video, Animation and Graphic editing tools not limited to Adobe Illustrator, Fireworks, InDesign, Premiere Pro and Photoshop is a plus
• Good foundation or high interest in Digital Marketing, Social Marketing, Video editing, Copywriting, Animation and Graphic Editing is a plus
• Be able to complete 6 months of internship with the company
• Ability to speak and write in English and Chinese fluently

· Responsible for food preparation and cooking to standard operating procedures;

· Ensure smooth operations and allocation of duties within the kitchen;

· Ensure that all orders are fulfilled promptly and to expected standards;

· Attend to kitchen-related duties stock- checking and inventory and ordering;

· Practice and ensure good hygiene and housekeeping standards within the kitchen;

· Ensure food is stored, prepare, and presented safely and hygienically;

· Uphold high standards of food quality to ensure customer satisfaction.

Requirements

· Strong experience in Chinese cuisine including all varieties of noodles and rice

· Profound knowledge of different kinds of beverages

· Deep knowledge of every aspect of Chinese dishes

· Proficient with BBQ and Chinese specialty equipment

· Ability to manage numerous tasks, assign responsibilities and display high patience

Responsibilities

• Conduct daily production planning, reviewing statuses, and providing necessary updates
• Coordinate seamlessly with internal stakeholders including Manufacturing, Logistics, and Customer Service, for smooth operations
• Review Material Requirements Planning (MRP) execution to ensure data accuracy
• Prepare comprehensive reports on production performance, highlighting issues and bottlenecks
• Utilize data analysis to drive informed decision-making and process improvement

Requirements

• Minimum of a Diploma in Supply Chain or a related field
• Possess at least 5 years of relevant experience in supply chain or production planning, preferably 5 years of experience in semiconductor/manufacturing industries
• Knowledge of VB & Power BI tools is an added advantage
• Able to work with minimum supervision, displaying a proactive approach
• Perform well under pressure, thriving in a dynamic and fast-paced environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The Continuing Education and Enrichment (CEE) department of Metropolitan YMCA (MYMCA) Singapore endeavours to be a progressive continuing education provider that delivers high-quality, innovative and responsive programmes to learners of all ages through strategic collaborations. The department serves both adult learners and children from three years old.

The Senior Executive, Learning Delivery adds value and contributes to the growth of the Continuing Education and Enrichment (CEE) Department by ensuring the smooth operations of clients satisfaction, admin and logistics operations.

Responsibilities:

1. Programmes Delivery Operations

• Plans and executes business and learning delivery operations for all programmes, classroom learning and events at MYMCA and external venues
• Uses digital tools and systems that support an efficient and accurate learning delivery process and follow-up
• Be present, follow up on the deliverables and outcome of all learning activities – some week nights and/or weekends will be affected
• Leverage on SkillsFuture Singapore’s (SSG) Training Partners’ Gateway (TPG) to submit coursewares and documents related to learners’ learning
• Knowledgeable in the SSG funded programmes’ schemes
• Instructors’ Management
• Develop, maintain and update department’s related policies, SOPs and record keeping of official documents

2. Programmes Development –

• Establishes network with external stakeholders and market programmes
• Works with Programmes Leads on instructors’ availability
• Builds collaborative relationships with external stakeholders

Requirements:

• Passionate about continuous learning for both adults and children
• At least 3 years of operations and business development, hands-on experience in the education and training sector
• Skilful and knowledgeable with the various funding schemes from the public agencies, and the use of Training Partners Gateway (TPG) and online learning platforms such as Teachable, Udemy, Coursera and etc is preferred
• Independent and confident in using digital and web technologies to conduct trainings, webinars, seminars and etc
• Has initiative, resourceful, good interpersonal skills, detail-oriented and creative in publicity
• Ability to follow through programmes and projects implementation
• Possess the ACTA/ACLP and/or a Degree/Diploma in related disciplines
• Proficient in Microsoft Office Applications

1. To liaise with building Main Con on Archtecture works and details for projec coordination

2. To liaise with sub con on project details and installation issued

3. To work on project schedule and minor change on the details if needed minor changes on the details drawings.

4. To liaise with builder Safety officer for the safety issued.

5. To liaise with office for Miscellaneous site issued.

Job Title: Admin Assistant - Technical (ID5048)
Location: Jurong East
Working Hours: Mon to Fri, 8.15am to 5.45pm
Salary: $1800 to $2200

Job Description:
• To oversee & ensure general office admin (including data entry) in the department.
• To record & report attendance & leaves application and medical appolntment for Technical department's staff.
• To assist Technical Manager to prepare courier services, claims and schedule meeting/s.
• To assist Technical in purchasing of equipment and ordering of lab reagents.
• To assist Technical in preparing daily QC reports, COAs, SDS, Specifications, Calibrations and others.
• To assist Technical in managing ISO IMS documents.
• Other general activities of a Technical nature.
• Any other duties as assigned by the Head of Technical.
• To support and implement ISO 9001 and ISO 14001 procedures and initiatives

Requirement:
• Must have experience as Admin Assistant
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint
• SAP Knowledge is an advantage
• Able to work independently with minimum supervision.
• Able to work in fast paced environment

Roles and Responsibility

• Delivery and presentation of lesson content to children and Youth
• Supervision of primary school children (P1 to P6)/ Youth (secondary) to ensure completion of daily assignments/mentorship session.
• Participate in community-based initiatives to promote the wellbeing of children, Youth, and families.
• Planning and preparation of Teacher’s Guided Activities/ conduct of mentorship program with Youth.
• Assist with centre management according to policies and guidelines.
• Regular liaison with parents and caregivers regarding children’s progress and behaviour.

Requirements/Prerequisite

• GCE N/O/A levels/Diploma and above
• Team player attitude
• Able to communicate effectively in English
• Resourcefulness in providing activities and program that can engage children/Youth.
• Possess a passion for nurturing children/Youth
• Experience in working with children/Youth preferred. Those without experience may also apply as training will be provided.

Salary range

• Part-time/flexi $8 - $15 per hour (depend on qualification and experience)

Working Hours

• Monday to Friday (non-school holidays) 10am to 7pm
• School holiday working hours: 8-hour shift between 7.30am to 7pm (Mon - Fri)

NTI-NTU Corporate Laboratory is a collaboration between Nanofilm Technologies International Limited (“Nanofilm”, “NTI”), Nanyang Technological University (“NTU”) and supported by Singapore under RIE2025. The Laboratory’s objective is to propel Innovation and Technologies commercialisation through NTU’s innovation and NTI’s deep technology. NTI-NTU Corporate Laboratory aligns with Singapore’s RIE2025 handbook – which emphasises the nation’s commitment to research and innovation, aiming to drive economic growth and address national challenges.

The Nanyang Technological University NTI-NTU Corporate Laboratory is seeking to hire a Senior Research Fellow. The selected candidate will innovate in semiconductor packaging, focusing on metallization and wafer packaging.

Key Responsibilities:

• Optimize plasma-enhanced metallization, vacuum coating processes, and leading R&D efforts in material science for device performance enhancement.

• Drive the development and implementation of advanced metallization techniques.

• Propose relevant vacuum coating solutions, conducting plasma simulations to refine processes.

• Oversee the transition from experimental designs to scalable solutions.

• Additionally, the role requires preparation and delivery of comprehensive reports to satisfy the stipulations of funding entities and corporate mandates.

Job Requirements:

• Ph.D. in a relevant engineering or science discipline is required.

• At least ten years of specialized post-doctoral experience.

• Expertise in plasma simulations (ANSYS, COMSOL) and a strong track record of research publications and successful grant applications are essential.

• Applicants must demonstrate effective collaboration skills in multidisciplinary settings.

We regret that only shortlisted candidates will be notified.

The School of Electrical and Electronic Engineering (NTU EEE) invites applications for the position of Research Associate. 

The eVTOL Research and Innovation Centre at Nanyang Technological University, Singapore, is looking for a strong candidate in the area of Thermal Management Systems.

Key Responsibilities:

• Lead the design and integration of thermal management systems for eVTOL aircraft, considering the unique challenges of electric propulsion and aerodynamics.

• Develop and implement strategies for efficient heat dissipation from critical components, including electric motors, inverters, and battery systems.

• Conduct thermal analysis and simulation to model and predict heat generation and dissipation within the aircraft systems under various flight conditions.

• Manage suppliers to select appropriate materials for thermal insulation and heat shielding, considering weight, durability, and thermal conductivity.

• Implement thermal barrier solutions to protect batteries from extreme temperatures.

• Develop and conduct lab tests, ground tests and flight tests to validate thermal management system performance under different operational scenarios.

• Generate detailed technical documentation, including specifications, thermal analysis reports, etc.

Job Requirements:

• Master’s degree in Electrical Engineering, Aerospace Engineering, or related field.

• Proven experience in thermal management system design for electric vehicles, aircraft, or similar applications.

• Proficiency in thermal analysis tools and simulation software.

• Knowledge of heat dissipation techniques, fluid dynamics, and thermodynamics.

• Strong problem-solving and analytical skills.

• Fluent English skill is a must.

We regret that only shortlisted candidates will be notified.

Assistant Professor (tenure track) Positions in Ecology

The Asian School of the Environment (ASE, https://www.ntu.edu.sg/ase) at Nanyang Technological University (NTU) Singapore seeks to appoint several Assistant Professors (tenure track) in tropical ecology. We broadly welcome applications across all areas of tropical ecology. This can include, but is not limited to, forest ecology, marine ecology, biodiversity research, conservation ecology, soil ecology, or plant or animal ecology.

Successful candidates should demonstrate the potential to build a world-class research programme and a commitment to education and mentorship of students, and to meaningfully contribute to our ambitions to have societal and environmental impact in Singapore and the surrounding region. They will teach within ASE at both undergraduate and at postgraduate levels. We are particularly interested in candidates who would be interested in teaching introductory-level ecology courses, including statistics.

Applicants must have a PhD in ecology, environmental biology, environmental science, geography, marine science, or in a related field, and show evidence of impactful, independent research in the field of ecology. We will consider a candidate’s past outputs, current research programme, likelihood to obtain future funding support, and potential and enthusiasm to develop their own research leadership in tropical ecology. Past research experience in tropical environments is essential.

ASE is a diverse, interdisciplinary school that integrates geoscience, ecology, and social science in order to examine environmental challenges in Asia and globally. ASE collaborates closely with the Earth Observatory of Singapore, and other schools in NTU’s College of Science, including the School of Biological Sciences. Beyond NTU, ASE researchers can access facilities at the St. John’s Island National Marine Laboratory and the Smithsonian ForestGeo plot in Singapore’s Bukit Timah nature reserve. ASE has state-of-the-art teaching facilities and research laboratories, including experimental growth chambers, chemical and genetic analysis facilities, and general-purpose laboratories.

ASE seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

Emoluments and General Terms & Conditions of Service
The commencing salary is competitive and will be commensurate with the candidate's qualifications and experience. The University offers a comprehensive fringe benefit package.

Application Procedure
Applications will be reviewed and shortlisted on an ongoing basis until the positions are filled. Candidates are invited to submit their application packages (cover letter, full CV, research and teaching statements, names and contact details of three referees) through the NTU Career Portal, by clicking the 'APPLY' button.

All applications and materials submitted will be held in strict confidence.

For further enquiries, please contact the Search Committee Chair, Assoc. Prof. Patrick Martin (pmartin@ntu.edu.sg).
 

Your Role

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Head of Operations - Global Customer Services, JAPAC at Palo Alto Networks, the individual will play a crucial role in enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Professional Services, Customer Success and Technical Support teams. The Head of GCS Operations, JAPAC will perform data analysis and provide relevant insights to aid the Vice President of Global Customer Success (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be instrumental in establishing robust operating rigor and feedback mechanisms that inform product improvements and in driving initiatives to maintain high standards across GCS, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, the Director of Operations will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the operating cadence with the company's overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

A Tech Lead with expertise in both software development and DevOps practices. Will play a pivotal role in guiding our development and infrastructure teams, ensuring the successful delivery of software projects while implementing efficient DevOps processes.

If you are passionate about leading teams, driving innovation, and bridging the gap between development and operations, we encourage you to apply. Lead and manage a team of Senior Software Developers and DevOps Engineers, fostering collaboration and high performance Oversee the design and implementation of Continuous Integration (CI) and Continuous Deployment (CD) pipelines automating build, test, and deployment processes Collaborate with cross-functional teams to define and optimize DevOps strategies and workflows.

• Mentor and guide teams in adopting best practices for software development and DevOps, including code quality, security, and scalability.
• Identify and mitigate risks related to software delivery and operations, ensuring compliance with industry standards and regulations
• Collaborate with stakeholders to gather requirements, provide project updates, and address technical challenges.
• Stay up to date with industry trends, emerging technologies, and DevOps practices to drive continuous improvement.
• Lead and participate in the internal hiring process of suitable candidates from the tech industry, inclusive of assessment and decision-making.

To deliver standardized clinical trials laboratory services at the highest operating and financial performance. To ensure superior, analytical performance that exceeds global bio-pharmaceutical sponsors’ expectations (i.e. turnaround time, long-term results ‘consistency within set specifications, lower unit cost). To provide accurate and timely services to investigators to safeguard study subjects’ safety and protocol compliance. The incumbent leads a regional laboratory operation and streamlines current, or develops new, profitable analytical services.

Key Accountabilities:

• Improve regional lab operation productivity (Revenue/FTE), assays unit costs, re-organize workflows and platforms (consolidate, concentrate) to maximize profits (contribution margin) and quality (volume/bench).
• Collaborate with the Global Business Process Owners and staff members of Investigator Services, Project Management, Data Management, IT and Quality Assurance to deliver high quality Laboratory services within required turnaround time and improved operating performance (efficiency, quality, speed, cost and competitiveness).
• Assist in developing new laboratory services and processes to exceed sponsors’ expectations, deploy new assays on time and Key Accountabilities
• Control regional operation for compliance with the company’s global and unique set of quality standards (GxP, CAP, ISO, etc.). Assist in the roll out of new and improved programs. Secure and maintain accreditations recognized by sponsors (CAP, NGSP, etc.).
• Support and work with QA: ensure timely resolution of corrective actions to clients’ and internal audit findings. Implement and follow through preventive actions - amend SOPs, document staff competency and controls staff compliance.
• Ensure analytical QC and proficiency testing programs are performed and corrective actions taken within set time frames.
• Collaborates with subcontracting partner laboratories, external network of laboratory scientists and medical experts, vendors and suppliers supporting laboratory operations and services to maintain/improve service level, ensuring client satisfaction.
• Manage staff performance: set objectives in line with annual plan, perform regular reviews, manage deviations, provide rewards or corrective measures as requested, manage TCE budget within guidelines. Recruit, train and retain highest caliber individuals that meet the requirements for performing the job. Manage poor performers. Ensure on going staff competency in their respective roles.

You will develop and implement tailored strategies and business models in a dynamic international project environment and support our clients to master their challenges. As a Project Manager, you will assume responsibility for one or more projects or lead streams in larger programs and actively participate in business development and acquisition approaches. You directly interact with clients at CXO and management level and guide project teams. From the start, you are considered an entrepreneur in our company. We encourage you to show initiative, think creatively and take responsibility.

The job includes:

• Developing market and growth strategies, optimizing organizational structures and support strategic performance improvement programs, from strategic design to implementation.
• Being a key pillar in our organization and important interface to our clients. while being responsible for project delivery and team guidance.
• Working with our clients (leading global retail and consumer groups across the region), from junior associates to senior stakeholder groups.
• Finalizing and presenting deliverables to the client.
• Mentoring, guiding, coaching and sharing consumer and retail subject matter knowledge with colleagues and wider business.
• Shaping and retaining excellent working relationships with our clients to ensure that project scope is met bringing steady and constant quality in all outputs.

Key responsibilities:

• Day to day management of accountability programs for selected key regional clients
• The preparation of buying results for clients within the region including reviewing data and co-creation of delivery presentations
• Developing strong relationships with buyers in local offices, WW account teams and media auditors
• Providing advice and support to local offices on media accountability
• To contribute to New Business pitches and cost exercises including reviewing of responses, managing of timelines, analysing feedback and reviewing against benchmarks
• Manage global and regional communications effectively to share best practice and get desired results from local markets
• To work alongside the Worldwide Investment team to maintain a strong collaborative global trading community
• Reporting into the APAC Investment and accountability director

Main Responsibilities:

• Assist in reviewing of the team’s Final Freight Invoice before sending out to Counterpart
• Generate periodic reports through Dashboards & IMOS to share with the team and monitor progress
• Oversee the Bank balance and to work closely with Controllers & FX team to maintain adequate funds in our Account
• In-Charge of daily Cashlog, Monthly Cashflow & to perform daily Bank reconciliation against Trial Balance as well
• Oversee Broker’s SOA
• Oversee Bunker mass settlement
• Involve and handle daily operations of Vessels (Exécution work responsibilities)
• Assist to monitor Team’s file closing status
• Assist in providing documentation to the reporting division to support annual audit across the entire platform
• Assist in creating and improving reports, processes and systems

Experiences:

• At least 5 years of relevant work experience within the shipping industry experience
• Essential to have prior vessel and voyage accounting experience
• Experience working within a commodity trading environment.
• Proficiency with MS Excel and IMOS accounting software preferred

Other skills (Computer Skills, etc):

• Strong practical accounting knowledge and skills
• Strong attention to detail, including precise accuracy of data entry
• Detailed follow-through abilities and strong documentation skills
• Ability to work independently, effectively prioritize multiple tasks and meet multiple deadlines
• Excellent verbal and written communication skills

Languages:

• English (Fluent)

Academics:

•  Degree in Accounting/Finance/Economics

Main Responsibilities:

• Prepare daily trading PNL for assigned desk and close the trading P/L on a timely basis. This includes preparation of journal entries for accounting team to book.
• Review and validate daily freight payable transactions in accounting system for accurate and timely payments.
• Update futures/options margin accounts breakdown by desk, per broker statement.
• Review general month-end accounting tasks by accounting team to ensure that the financial results are prepared and reported timely in accordance with IFRS and Singapore accounting standards as well as internal policies. This includes Statutory and Management reporting.
• Perform month-end trading and accounting PNL reconciliation to ensure no major discrepancies and differences are accounted for, provide commentaries as required.
• Work closely with Freight Operations, Trading, Execution and Accounting teams to ensure that financial transactions including trading accruals and provisions pertaining to trading books are accounted for properly in both trading and accounting systems, and that they are in line with IFRS.
• Liaise with Accounting teams in offshore Shared Services Centre to ensure that non-trading activities are booked accurately.
• Coordinate and liaise with external parties like external auditors, tax agents, local tax and government authorities where required, during quarterly GST filing, annual statutory audits, and annual MSI-AIS Award submissions.
• Engage actively in the ongoing process of automating tasks and constantly look for areas of improvement.
• Assist the Manager/Controller to assess and identify risks within the business and any other adhoc tasks as required.

Experiences:

• 1-2 years of experience in Product Control/Business Analysis/Management Accounting/Audit/FP&A from shipping/commodities industries preferred.
• Good understanding of futures markets, hedging and derivatives mechanisms.
• Strong verbal and written communication skills, ability, and willingness to interact effectively with all levels of employees & management.
• Ability to handle multiple responsibilities and to prioritize.
• Self-starter with ability to work independently and to take initiative, proactive attitude toward problems and issues.
• Ability to work in a high-pressure atmosphere.  Flexibility on working time during periodic closings.
• High level vision with and attention to detail.
• Ability to identify/control weaknesses and implement process improvements.
• Strong analytical skills.
• Highly proficient with Microsoft Excel / SAP / IMOS systems.

Academics

•  Degree in Accounting/Business/Economics or similar field.

We are looking for an individual with a passion for cyber security to work alongside a talented team to improve and operate a cyber security center.

The role requires a strong background and understanding of all cyber security domains. 

In this position, you will be part of the global cyber security operations team with focus on identification, analysis and response to cyber security threats and events. You will support the Head of our Cyber Security Operations Center in improving the effectiveness of the team and lead the planning, implementation, documentation as well actively coordinating and overseeing the service providers including MSSP.

You can expect a demanding and complex international environment, which is highly stimulating and encouraging. The growth of the company demands your structured and innovative approach, as well as flexibility to a high degree. As a committed team player, you will support developing the maturity of the cyber security operation center, its controls and processes.

Your key tasks 

• Manage and handle Cyber Security Incidents on a daily basis
• Identify cyber security gaps in existing and proposed projects
• Participate in organizational security projects, as required
• Support in development processes, and procedures for the team
• Assist correlating alerts, implementing monitoring Use Cases
• Provide implementations, recommendations for protecting and resolving threats and incidents
• Participate in the selection and evaluation of security solutions, or enhancements to existing cyber security solutions, to improve overall enterprise security