Summary
The Operations Project Manager is responsible for providing a seamless and consistent customer experience, transacting with all methods of payment including Retail affordability programs. By aligning people, process and technologies, the Project Manager will ensure the integrity of the customer experience is preserved, by problem solving and executing on our e-commerce day to day operations.

Description

• Support critical Retail business initiatives, with new or changing offers to customers.
• Drive planning and execution of offer setup, across various affordability and instalment programs Online.
• Achieve operational excellence in the payment and affordability program areas to ensure a world-class customer experience from shopping to order placement to fulfillment.
• Support the Operations function to identify and track customer- or revenue-impacting payments, financing, compliance and fulfilment issues.
• Be the advocate for the Retail customer and represent the voice of the company.
• Collaborate across cross-functional global teams to review issues, root cause analysis and monitor resolutions.
• Proactively monitor and report on metrics to reduce payment friction.

Key Qualifications

• Bachelors degree or equivalent experience.
• Minimum 3 years project management experience and/or 3+ years of hands-on experience working in technology or a technical customer facing role.
• Experience implementing projects showcasing good influencing, coordination, planning and follow up skills.
• Able to prioritize deliverables, focusing on critical items with a persistent attention to detail.
• Quick learner, including ability to understand complex and technical concepts.
• Ability to work in a fast-paced environment and make decisions quickly under tight deadlines and pressure.
• Proven success in team environments demonstrating shared responsibility and accountability with other team members.
• Experience troubleshooting software or system issues in a customer service environment.
• Experience interacting & supporting customers with Affordability programs is a plus.

Summary

This position is to manage regional network system that involve design , implementation , support and alignment with HQ in governance rules.

• Manage active directory, server, server virtualization, Cisco switches and routers.

• Manage User Accounts on Azure AD for all Office 365 Services.

• Manage and Monitor Cloud Infrastructure on Microsoft Azure.

• Assist in network design and implementation.

• Lead network and cybersecurity projects such as Prisma Access, MFA and global AD server integration.

• Manage and Monitor Cybersecurity related administration works.

• Support HQ in strengthening global IT Governance

• Plan and execute networking and infrastructure setup.

• Ability to create accurate network diagrams and documentation for design and planning network communication systems.

• Support implementation of specified global IT systems in overseas companies, especially in terms of infrastructure and IT security

• Ability to provide specific detailed specification for hardware and software selection.

• Perform analysis of system performance and capacity trends and make recommendations.

• Perform network operations and management, including incidence response and problem management.

• Expected to manage region networks with minimal travel needed

Requirements

• Degree or Diploma in IT or related discipline with a minimum of 5 years’ relevant experience as network engineer in a MNC environment.

• Good project management experience in implementing network and Cloud solutions.

• Strong knowledge of executing systems integration and infrastructure deployment.

• Solid hands-on practical experience in managing enterprise firewalls, routers, switches, proxy servers, domain name servers (DNS), bandwidth management system, IPS/IDS and server/platform system.

• MCSE certification a plus

• CISSP, CCNA, or CCNP certification a plus

Our client is a fast-growing company supporting the recycling and renewable energy industry based in Singapore. We are hiring an experience Marketing Communication Executive to be based in Singapore.

Responsibilities:

• Building rapport with members of the media is an important part of the job. It involves responding to their queries and arranging for media briefings.
• Assists with all promotions, special events, direct marketing programmes, special events and campaigns.
• Manage online platforms such as social media and networking events for corporate branding
• Work with regional offices and various division for successful brand awareness launches for corporate goals

Requirements:

• Diploma/Degree in relevant studies or equivalent years of experience in marketing, corporate communication, public relation agencies with an exposure in sustainability promotion or events
• Good communication skills in English and any other Asian languages will be an added advantage
• A strong team player and able to work with diverse culture office environment

For further details, please apply with a detailed CV or reach out to [email protected]

Key Responsibilities

• Manage a team of staff to ensure the smooth running of the programme’s daily

operations and maintenance of our center.

• Provide guidance and motivation to staff to achieve the programme objectives, develop

workplans for the team in alignment with agency goals.

• Conduct internal and external environmental assessments to identify areas for

development and improvement so as to better meet the needs of the clients.

• Oversee the curation and development of programmes based on needs of clients.

• Provide coaching and guidance for casework management, needs assessment and

intervention plans.

• Perform casework management for complex issues and conduct home visits with the

team, as needed.

• Ensure service standards are maintained through programme supervision, strong

operational framework and monitoring of programme outcomes.

• Spearhead and sustain community outreach efforts through regular engagement

and collaboration with external stakeholders (including volunteers, corporate partners,

donors, FSCs, grassroots community).

• Oversee budgeting, financial planning of the programme including but not limited to

funding applications and co-supporting fund-raising events.

• Work closely with all the corporate function teams to ensure smooth organisational

processes.

Any other duties as assigned by Deputy/Director or CEO to support the cultivation of the

agency’s values, vision and mission within the team.

. The job may involves some church related activities

Qualifications/ requirements

• Bachelor’s degree / Diploma in social work, with a minimum of seven years of postgraduate

professional experience in social work.

• Social work accreditation with SASW. Candidates with counselling experience and

professional accreditation in this field may also apply.

• Passion for working with children and families from vulnerable backgrounds.

• Strong leadership skills, possess at least 3 years of people management experience,

with strong stakeholder management and people skills.

• Excellent interpersonal, communication and presentation skills.

• A good team player, and also able to work independently with good problem-solving

skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.

• Knowledge of relevant laws, regulations, and ethical standards governing social work

practice.

• Good command of English, both spoken and written for handling English speaking people.

• Good working knowledge of Microsoft Office and online engagement platforms.

• Must have the flexibility to be able to work on some evenings and Saturdays

Our client is a chemistry tuition center in Singapore, offering classes for students through engaging teaching methodologies.

Job Highlights:

• Basic Salary: Up to $2600
• Working Hours: (5 days work week) Weekdays 1.30pm-9.30pm, Weekends 8:30am-6:30pm
• Off Days: 2 days on weekdays
• Location: Bedok (Opp Bedok MRT)
• Career Advancement Opportunities provided!

Key Responsibilities:

• Front Desk Management (enrollment, registration, handle enquiries, billings/invoices/payments etc).
• Maintain accurate student records, ensuring all required documentation is complete.
• Manage students' attendance, class schedules and communicate any changes in the schedule to relevant parties.
• Provide administrative support to instructors to ensure necessary materials and resources are available when required.
• Management of center's cleanliness
• Any other ad-hoc general admin duties as assigned necessarily.

Requirements:

• A Level/Diploma or above holders, entry level/no experience are welcome to apply.
• Prior experience in an administrative or customer service role is preferred.

• Strong organizational, communication and interpersonal skills, with high attention to details.

• Able to multitask and work in a fast-paced environment.
• Proficient in office software (e.g. Microsoft Office) and administrative tools.

How to Apply:

Should you be keen to explore the opportunity, click APPLY NOW button!

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Siti Masrina Binte Mohamed Salleh (Rina)

EA Personnel Reg. No.: R23117792

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Position Summary

This position is responsible to provide support for general tasks in the warehouse. Picks and packs

shipments, performs delivery and pick-up, loads and unloads, as well as scans all packages. Receives,

put-away, issues and stock-takes materials/inventory.

Responsibilities

Primary Responsibilities

• Receiving/releasing of cargoes

• Put-away/ Pick and Pack/Wrap

• Operating of warehouse equipment such as forklift, reach truck and stacker

• Use of WMS for Data entry and documents generation

Qualifications Summary

Experience:

This position requires minimum 1 year relevant experience in logistics or warehousing and must possess a forklift licence.

Education:

Minimum Secondary 2 education

Skills:

• Experience in operating warehouse equipment such as forklift, stacker and reach truck

• Knowledge in warehouse receiving, picking, packing, wrapping and releasing functions

• Computer literate

• Able to communicate in simple English for handling english speaking people.

Job Summary

Establish & implement a profit management framework that promotes cross-functional / entities collaboration to define a justified target, review results and identify gaps / opportunities to support cross-functional action planning.

Job Description

1. Establish Profit Management framework for Value Chain business.

• Discuss & align with regional profit team & other counterparts to ascertain the profit management scope & requirement.

• Establish & align with relevant functions, a clear linkage between sales performance indicators and the resulting profit by function.

• Explore & propose ways to systemize the target setting, data collection and review process.

2. Support regional profit team and counterparts on target setting and review.

• Collect data, analyze and evaluate target proposals from the counterparts.

• Identify gaps or opportunities and establish a recommended target position.

• Discuss and align with counterparts on the identified gaps / opportunities.

• Support counterparts where necessary, on their gap / opportunity closing activities.

3. Projects.

• As and when required, support regional profit team and other counterparts to visualize sales & profit at a functional, vehicle model or country level.

• Identify gaps and opportunities to support the counterparts on action planning.

• Where required, support team members on other project work.

Job Requirements

• Bachelor’s Degree in Accounting, Finance, Economics, Business, Engineering or related field.

• 2-5 years working experience in Finance or Business/Profit Management.

• Fresh graduates with strong numeracy, structured & analytical mind with problem-solving aptitude are welcomed.

• Good business acumen and able to understand business concepts.

• Meticulous, self-motivated, a team player and able to work under pressure.

• Good initiator with strong multi-task and time management skills.

• Strong presentation, communication ability (both written and spoken) and interpersonal skills with the ability to communicate with all levels of stakeholders across functions and get buy-in on key decisions.

• Ability to work in a fast paced, dynamic and multicultural environment.

• Open to travel for business.

Skillset (Nice to have)

• Microsoft Excel & Power Point.

• Pricing, Product Planning, Cost & Profit Management.

• Project Planning & Management.

• Business / Budget Planning.

• Market research, analyzing data & presenting findings.

• 5.5 days / Salary up to $2,800
• Location: West
• Working hours : Mon - Friday 8.30am - 5.30pm
  Sat 8.30am to 12.30pm

Our client is a Japanese multinational corporation specializing in the manufacturing and processing of non-allergic food products.

Responsibilities:

• Complete timely deliveries to assigned locations.
• Handle the loading and unloading of stocks.
• Ensure punctual delivery.
• Perform any other ad hoc duties as assigned by the Manager.

Requirements:

• Possess a valid class 3 driving
• Able to carry heavy load (up to 20kg)
• Available to work overtime if needed
• Requires handling of fresh/frozen produce like pork, poultry and beef

HOW TO APPLY:

Interested applicants, please click on “Apply Now” to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Rafidah Binti Abdul Rashid

EA Personnel Reg. No.: R1439911

Job Title: Part Time Centre Assistant

Location: 10 Anson Rd, International Plaza, Singapore 079903

Job Type: Part Time

Job Summary:

If you are looking to earn additional income with a part time job on your weekend time, WE NEED YOU!

We are seeking a dedicated and enthusiastic part time Centre Assistant to join our new H&C Chinese Art centre in International Plaza. The successful candidate will play a key role in supporting the daily operations of our centre, ensuring a positive and productive learning environment for students. The Centre Assistant will assist with administrative tasks, student engagement, and general operations to contribute to the overall success of the education centre.

Responsibilities:

1. Administrative Support:

• Assist in maintaining accurate student records and databases.

• Handle inquiries, registrations, and scheduling of classes.

• Prepare and distribute educational materials and resources.

2. Student Engagement:

• Provide assistance to students with inquiries and support their needs.

• Monitor student progress and communicate with teachers regarding student performance.

• Coordinate and participate in educational events and activities.

3. Facility Management:

• Ensure classrooms and common areas are organized and conducive to learning.

• Assist in the setup and breakdown of equipment and materials for classes.

4. Communication:

• Communicate effectively with students, parents, and teachers.

• Handle phone calls, emails, and in-person inquiries professionally and promptly.

• Contribute to the creation and distribution of newsletters and updates.

5. Collaboration:

• Work closely with the Centre Manager to implement policies and procedures.

• Collaborate with colleagues to improve the overall efficiency and effectiveness of the education centre.

Qualifications:

• Fluent in English and Mandarin, to handle both English and Mandarin speaking customers.

• Previous experience in an educational or customer service environment have an added advantage.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal abilities.

• Proficient in basic computer applications (Microsoft Office, Google Workspace).

• Passion for education and a commitment to fostering a positive learning

environment.

• Possess a passion for working with children.

Working Conditions:

• Saturday 09:00am – 04:30pm

• Sunday 09:00am – 01:00pm

• Weekday will be on ad hoc basis

Job Highlights:

• On job training will be provided

• $15/hour for Weekend and $12/hour for Weekday

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

• Presence in More Than 12 Countries Worldwide
• Expanding Preschool Operations in Singapore
• Great Working Environment

Responsibilities:

• Lead strategic direction and overall management of the centre.
• Determine requirements that must be met regarding licensing, health and safety regulations from the start and local regulatory agencies.
• Guide and monitor staff in teaching and planning for their individual professional development.
• Mentor the teachers to facilitate collaborative approaches to learning, teaching and evaluation so as to raise performance standards and competencies.
• Provide leadership for setting overall goals for the school as a basis for curriculum objectives.
• Prepare budget and control budget expenditures and manage disbursement of cash for purchases.
• Prepare weekly or monthly reports required for the respective departments and management.
• Handle centre administrative matters and enrolment.

Requirements:

• Possess the Advanced Diploma in Early Childhood Centre Leadership (ADECL)
• Degree in Early Childhood Education will be an advantage
• Minimum 3 years of experience in teaching or managing a childcare/preschool
• A team leader as well as a team player
• Possess excellent written and communication skills

Salary: $5,000- $6,000

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/QX88YXVY to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Job Description

• Manage transactions with customers using POS system
• Collect payments in cash or cashless mode
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies

Requirements:

• Strong communication and time management skills
• Customer satisfaction-oriented
• Tech savvy
• Able to commit to rotating shift hours, including public holidays and weekends
• Allowances provided

Work Location: Changi Airport

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Working with the Marcom Team to formulate marketing communications strategies and campaigns for By the Bay community portfolio.
• Plan and execute corporate events, activities and programmes such as CSR events and monthly workshops.
• Source and secure key internal and external partners for corporate privilege programme and place-management engagement activities.
• Liaise with advertising agencies, vendors and tenants to ensure the successful running of projects and events.
• Engage suitable retail and office tenants to participate in events to create vibrancy and cohesiveness amongst tenants.
• Reporting to the Head of Marcom.

Requirements:

• Diploma in all disciplines.
• Min 1 to 2 years of relevant experience
• Good interpersonal skill, responsible and ability to manage multi-tasks simultaneously.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $4,000

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/QW84Y686 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Back-End - SQL Server

Responsibilities

• Designing database tables

• Creating views, functions and stored procedures

• Writing optimized SQL queries for integration with other applications

• Creating task schedules for use in automation

• Creating SSIS projects for ETL (Extract, Transform, Load),

• Creating reports in SSRS

• Optimize and maintain legacy systems

• Modify databases according to requests and perform tests

• Monitoring and managing user enquiries and issues on the systems helpdesk

• Troubleshooting system issues

• Extraction of reports as per the business requirements

• Support existing systems

Requirements

• In-depth knowledge on SQL server 2016 or above

• Hands-On experience on writing stored procedures, performance tuning and troubleshooting

• Experience with Microsoft SQL Server Reporting Services (SSRS) , Integration services (SSIS)

• Familiarity working with .Net Framework, JavaScript, HTML

• Understanding of Agile methodologies

• Good troubleshooting and communication skills

• Attention to detail

• Degree in Computer Science, Engineering or a related field

As a Material Planner in the data center, you will play a pivotal role in ensuring the seamless flow of materials and resources required for efficient data center operations. Your responsibilities will include material planning, daily coordination, ground material checks, system verification, and supporting team supervisors in material tracking processes. This role demands a detail-oriented individual with strong organizational and communication skills, capable of managing logistics in a dynamic and fast-paced environment.

Key Responsibilities:

Material Planning:

- Strategize and execute material procurement plans in alignment with operational requirements and forecasted volumes of incoming racks and machine trays to ensure timely availability of hardwares.

Daily Coordination:

- Coordinate daily logistics activities, including but not limited to shipping, receiving, and internal material movements.

- Work closely with cross-functional teams to address any logistical challenges and ensure on-time delivery of materials.

Systematic Tracking:

- Collaborate with the supervisor to maintain accurate records and track all incoming materials within the system, enabling seamless monitoring and availability for deployment.

- Oversee quality control measures to identify and rectify discrepancies promptly.

- Conduct regular ground material checks to verify the accuracy and condition of incoming shipments, including racks, machine trays, and cables.

Order Management:

- Manage and process orders for hardware racks, machine trays, cables, and related materials, ensuring timely procurement and delivery to meet project timelines.

- Address any issues related to tracking systems promptly and efficiently.

- Monitor lead times and communicate effectively with vendors to prevent delays in hardware delivery.

Metrics Management:

- Overlook the build SLAs and alert the supervisors / team on any potential issues / misses.

Supporting Supervisor and team members:

- Assist the team supervisor by providing necessary data, reports, and insights into material availability, status, and forecasts, aiding in informed decision-making.

- Collaborate with management to optimize logistics processes and enhance overall efficiency.

Requirements:

- Proven experience in logistics, material planning, or coordination roles - 3yrs of experience.

- Strong understanding of inventory management, systems and software - SAP, JDA, Excel.

- Past experience with data center hardware, equipment, and related components is a bonus.

- Strong organizational abilities to manage multiple tasks, prioritize effectively, and ensure timely completion in a fast-paced environment.

- Strong communication skills to liaise with vendors, internal teams, and stakeholders effectively.

- Meticulous attention to detail during material inspections and tracking to guarantee quality and accuracy.

- Ability to identify and resolve logistics-related issues promptly to minimize disruptions in material flow.

- Proficiency in excel and microsoft office is a must.

Job Description:

• Responsible for the smooth and efficient operation of the Purchasing, receiving and beverage store.
• Consider first the interest of the company in all transactions and to carry out and believe in the company’s established policies.
• Buy without prejudice, seeking to obtain the maximum ultimate value of each dollar of expenditure.
• Subscribe to and work for honesty and truth in buying, and to denounce all forms of manifestation of commercial bribery.
• Have a complete understanding of the Hotel's policy relating to Fire, Safety and Health.
• Ensure that all ACCOR’s control procedures pertaining to Purchasing,
• Review and approve quotations and tenders in the system on a timely basis.
• Negotiate cost effective purchases, while maintaining quality and service, for all supplies and services.
• Preparation, review and processing of requisitions and purchase orders for supplies, operating equipment and food and beverage products.
• Train and enforce purchasing/ issuing procedures and planning to Hotel users.
• Store, Receiving and all their related areas are strictly complied with the standards at all time.
• Ensure that the purchase policy and procedures are strictly adhered to under supervision.
• Choose the best price not at the expense of maintaining our quality and standard.
• Compare the quotation of purchasing decisions and report to Director of Finance.
• Negotiate with selected suppliers and obtain competitive quotations.
• Process the Purchase Request and ultimately the Purchase Order.
• Prepare the required reports assigned by the Director of Finance.
• Ensure most economical purchase of goods and services for the hotel, ensuring that purchasing is committed on most competitive terms.
• Keep close contact with the suppliers for obtaining updated and relevant market information and report to Director of Finance.
• Develop and enforce purchasing standards, policies and procedures.
• Conduct monthly inventory of beverage store
• Identify and implement waste management programme.
• Co-operate with all organizations and persons engaged in activities designed to enhance the development and standing of purchasing.
• Keep records of a purchasing development such as Purchase record, Vendor Record, Blueprint and specification record, print forms record
• Consider and set-up the Economic Ordering Quantity (EOQ).
• Provide the General Manager and other key executives with a monthly, "Purchasing Report" based on market research/surveys, price fluctuations, comparative analysis of prices, etc.
• Conduct regular checks and audit of vendors for compliance to HACCP standards.
• Cultivate the sound supplier relationship.
• Review and authorize necessary vouchers (e.g. payment voucher, journal vouchers etc.)
• Prepare and analyze financial planning for both short-term and long-term.
• Prepare annual budget and compare actual results with the projected. In addition, also investigate discrepancies.
• Prepare cash and fund flow, including planning for cash management.
• Bids received must be based on a specified quality and quantity. All purchase requests must state vendors names in the appropriate spaces and bids received from each vendor on the appropriate lines.
• Order placed with suppliers must ensure the following considerations :

· That bids are for the specified merchandise. If yields differ, the lowest price may not be the best to buy.

· Promptness of service and past experiences with vendors should be considered in selecting the vendors. However, care should be taken to avoid reliance on a limited number of suppliers.

· In obtaining quotations, ensure that it includes freight and delivery to the Hotel.

· Frequently, in the course of ordering, the suppliers will offer "Bargains" for larger quantity purchases.

• In general, large quantity buying should be avoided. These "Bargains" must be brought to the General Manager's and Director of Finance’s attention for approval.

Job Requirements:

• Minimum of 3 years experience in purchasing, 5 star luxury environment preferred.
• Projects professional image at all times through personal presentation / interpersonal skills.
• Initiates contact and establishes rapport easily.
• Appreciates and maintains an effective outlet for stress.
• Has the ability and willingness to undertake further development.
• Formal qualifications in purchasing or material management to at least Diploma level
• Exceptional people and communication skills
• The highest level of attention to detail
• Exceptional organisational and time management skills
• Microsoft Office expertise to Intermediate or Advanced level
• Creativity and imagination
• Experience in preparing, writing and proofing purchase specification
• An affinity with technology in relation to order processing

This is a pivotal role that requires a versatile person with professional communication skills to handle and resolve issues.

Key Responsibilities:

• Oversee and manage the Guest Experience Index (GEI) to measure customers’ sentiments of the brand and develop strategies to drive a high standard of customer satisfaction.

• Work collaboratively with various internal stakeholders to ensure customers’ experiences align with the company's brand and mission.

• Manage and optimize the Customer Relationship Management (CRM) system to ensure seamless integration across the company and accurate data capture throughout the customer lifecycle.

• Analyse customer feedback from all consumer touchpoints, identifying trends, areas for improvement, and opportunities to increase customer loyalty.

• Offer prompt and accurate responses to customer inquiries via phone, email, social media, and chat.

• Investigate and resolve customer complaints, ensuring solutions align with brand values and improve customer satisfaction.

• Collaborate with internal stakeholder teams to address and prevent recurrent issues.

• Prepare and present weekly and monthly customer service reports on feedback, GEI and NPS scoring, service recovery, and actionable recommendations.

• Undertake additional Marketing administrative duties as required, including sourcing quotations, preparation of minutes, reports, and upkeep marketing assets inventory.

• Manage the CEO's schedule, including organizing appointments, meetings, travel arrangements, and expense claims.

Requirements:

• Demonstrable experience in customer service, ideally within the hospitality or F&B service sector.

• Exceptional written and verbal communication and interpersonal skills.

• Proven ability in problem-solving, maintaining a customer-focused approach and exceeding customers’ expectations.

• Able to manage stressful situations with poise and professionalism.

• Proficiency in PowerPoint and Excel

Responsibilities

• Support the recruitment team in performing market research and talent mapping for the Japan market.
• Communicate with the local candidates and counterparts based in Japan to gather market insights and share job details.
• Assist to manage pipelines via channels such as sourcing, screening and referrals to find and engage key technical talents of all levels.
• Collaborate closely with the recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Share up-to-date, accurate, and value-adding market intelligence to support business growth.

Minimum Qualifications

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline with at least 1 year of relevant working experience.
• Possesses excellent research skills and good sense of data.
• Experience working in Research/Human Resources/Consultancy industry is a plus.
• Experience in recruitment, talent acquisition or talent sourcing is a plus.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.
• Business proficiency (spoken and written) in Japanese (Min. JLPT N2 or equivalent certifications) to communicate with non-English speaking clients based in Japan via calls and emails.

• Perm
• Must have at least 5 years of network experience and CISCO Call Manager
• Experience providing L1/L2 network support to internal stakeholders, locally and globally.

This position will provide network support which includes being the point of contact for all requests, issue resolutions and support change requests after office hours, local and overseas.

Job Responsibilities

• Provide first, second level Network support
• Hands on experience in configuring, troubleshooting routing and switching protocol - BGP, OSPF, HSRP, layer 2 switch eg VLAN, STP
• Working knowledge of OSI layer 7 protocols including TCP/UDP, DNS, DHCP, http/https
• Experience in network segmentation through routing, VPN, SD-WAN
• Experience in Solarwinds, familiar with SIEM, syslog.
• Experience in managing Cisco call manager, teams voice.
• Primary responsibility for voice System, Cisco Enterprise Voice and Microsoft Team.
• Responsible for support of projects, change requests where needed and accommodate project/change timelines and work schedules. Comfortable to travel where needed.
• Able to manage, plan and resource projects effectively in a complex organisation
• Understanding of incident, problem, change management processes
• Ensuring network systems are compliance to security policies, follow the standard operating process (SOP).
• Good team player and able to work at all levels, confident, self-driven.
• Manage Operational admin activities like:

1. Supervising vendors and ensuring works are carried out appropriately, ensuring SLA are met, monthly reporting.
2. Procuring equipment and services
3. Maintaining billing records, contract expiry and coordinating payments
4. Updating documentation for system, equipment inventory, SOPs etc.
5. Monitoring systems
6. Preparing status reports for management

Job Requirements

• Diploma in Information Technology, and a Cisco Certified Network Professional (CCNP) or related disciplines.
• At least 5 years of relevant hands-on experiences.
• Familiarity in Cisco Switching and Router, Juniper and Palo Alto Firewall are essential.
• Responsible individual who are self-motivated, independent and good team player preferred.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

Responsibilities:

• Managing private cloud system as a project manager, which includes system requirement definition, cost estimation, trouble shooting, vendors/ resources/ schedules control, and reporting to various stakeholders.
• Coordinating internal stakholders and vendors to maintain stable system operation.
• Review document / deliverables submit from vendors.
• Propose enhancement projects and new product for the company to improve the infrastructure’s stability and efficiency.
• Strictly Comply with policy and procedures including in-house System Development Rules.
• May require managing projects related to application software.

Requirements:

• Bachelor’s degree in Computer Science, Engineering or related technical field, or equivalent practical experience.
• At least 5 year experience in the IT infrastructure/ hardware field including 2 year experience in project management. It is preferable to have experience in the Banking industry.
• Experienced in virtualization software such as VMWare is must Knowledge and experience in operational product such as vROps, JP1, Solarwinds, Arcserve, Splunk.
• Coordination skills to handle various parties, such as both local and international clients, vendors, and stakeholders.
• Experienced network administration.
• Proficient stakeholders management

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R1656741

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Job Responsibilities:

• Supervise, monitor, and direct the performance of Data Centre Services (Deployment of racks, trays, hardware, customer requests through ticket management, reverse logistics, supporting parts storage and replenishment)

• Monitor daily Service Level Objective (SLO) and Service Level Agreement (SLA) - (multiple sites)

• Develop an operational team strategy to achieve Service Standards & SLA KPI’s.

• Professionally monitor and train team’s performance, provide on the job coaching and evaluate performance, compare results to objectives.

• Recommend or initiate hiring, promotions, transfers or disciplinary actions.

• Conduct regular safety and task specific training both theoretically and practical.

• Ensure all services are completed accurately and on time, in accordance with customer policies, including safety requirements.

• Establish, maintain, and promote exceptional customer service.

• Properly maintain and inspect tools & equipment.

• Schedule Maintenance Services as necessary to maintain the facility’s infrastructure systems in accordance with maintenance programs including, but not limited to, 5S (floor and room organization, supplies, and upkeep).

• Always ensure an appropriate number of personnel on site.

• Oversees daily management of staff and manage the flow of Data Centre day-to-day operations

• Perform all services as efficiently as possible while limiting negative impact to the environment.

• Attend regular meetings with customers to report issues, analyze quality, review performance, and/or resolve issues.

• Correctly maintain and generate required reports, including trends surrounding the services.

• Correctly interpret and enforce company policies and safety procedures to ensure compliance.

• Manage team capacity & utilization for assigned tasks during normal operations SLA & standards

• Requires traveling to multiple sites if required.

Job Requirements:

• Minimum Required Experience: 3+ years of experience in a similar role. Preferred Tertiary educational level.

• Strong communication skills (verbal and written) in English for handling English speaking people and local country language.

• Focused on safety.

• Must have Team Management experience.

• Intermediate to Advanced computer skills (Word, Excel Powerpoint).

• Able to identify basic network components and understanding of computer terminologies.

• Ability to rapidly learn Standard Work Instructions (training and job shadowing to be provided).

• Data analysis skills.

• Attention to detail.

• Work independently and as part of a team. Ensure tasks are completed correctly and quickly.

• Must be comfortable working in a physically demanding environment.

• Ability to lift/move (~25 kg / 50 lbs.) equipment as required.

• Knowledge of machines, equipment and maintenance.

• Experience in handling multiple projects and tight timelines.

• Vendor interaction and relations experience.

• Knowledge of principles and practices of effective customer service.

• Provides direction, instructions and guidance to team members to ensure achievement of Service

Our client is a leading financial services company with presence across Southeast Asia, UK & ANZ.

Responsibilities:

• Engage in the end-to-end progression of BI & Data solution projects, starting from identifying pain points to implementing comprehensive solutions.
• Translate business requirements into analytical specifications for the development and implementation phases.
• Identify opportunities and lead the enhancement of data solutions through automation, statistical models, dashboards, or machine learning.
• Analyse and interpret data to transform business challenges into effective data solutions while acquiring domain business knowledge.
• Design and establish an analytics framework to uncover actionable insights, empowering the business team to make data-driven decisions.
• Facilitate communication with key stakeholders from the business and database support teams, fostering cross-team collaboration to gather essential information and enhance the data solutions comprehensively.
• Provide training and support to business users, promoting the adoption of a data-driven mindset during project initiation and implementation.

Requirements:

• Ideally possess a Bachelor's Degree or higher in Computer Science or Statistics.
• Demonstrate at least 5 years of proven project experience in the Business Intelligence and Data Analytics domains.
• Showcase experience in designing, setting up, and implementing data-driven insight frameworks.
• Proficient in SQL, Python, and Data Visualization tools.
• Experience in user growth, metrics creation, A/B testing, and data modelling.
• Background in banking and fintech is advantageous.
• Exhibit excellent stakeholder management skills.
• Possess an analytical and results-oriented mindset, capable of addressing ambiguous problem statements and making insightful assumptions.

Reg No: R1981018
BeathChapman Pte Ltd
Licence No 16S8112

General Description:

This position is responsible for effective handling of tenders from customers and aligning opportunities with the company’s strategic objectives

Key Roles and Responsibilities:

• Work closely with global and regional account management team to lead or support the preparation and submission of tenders for global and strategic customers

• Analyse tender specifications and liaise with countries mainly in the APAC region for accurate and timely responses

• Coordinate with multiple stakeholders including local offices and central procurement teams to ensure high quality and competitive offers

• Develop a project plan and for adequate pricing analysis, internal review and evaluation in-line with the global tender management process

• Maintain record of tenders in internal reports and tender document management system

• Leading/involve in meeting with cross region stakeholder to give advice or provide analysis from Tender Management perspective to achieve corporate goal.

• Other assignments and participation in related projects, as required

Skills Required:

- Advanced MS-Excel is mandatory

- Ability to utilize software efficiently eg. Ariba/Jagger/etc.

- Fast-thinker, Problem solver and strong aptitude for numbers

- Good interpersonal skills and understanding of cultural diversity

- Required bilingual in spoken and written English for handling English speaking people

- Ability to multitask and perform under pressure

Qualifications & Experience:

• Diploma in SCM/Logistics/Business Administration or other related fields preferred

• 2-3 years’ experience in the freight forwarding/logistics industry especially in Ocean freight

• 1 year experience in customer service / sales quotation related experience in freight forwarding industry can also apply