We are seeking talented and enthusiastic sales professionals who are up for challenge and take exceptional performance to heart to drive and contribute to revenue growth for our business.

In this position, your responsibilities shall include:

New Business & Retention

• Develops and acquires new business revenue from new and existing clients, assigned prospects in identified sectors or market areas.
• Identifies growth potential in new sectors, formulate sales and marketing plans which support profitable new business and retention objectives.
• Achieves individual and department sales goals to ensure company’s business goals including new revenue, profitability, retention objectives are met.
• Manage and execute the sales process from successful prospecting through point of sale and positioning the company’s service offerings to customers as solutions to meet customer’s requirements.
• Work closely with internal teams to prepare proposals, RFQs and tender documents to ensure that service offerings and SLAs meets customer’s requirements.
• Through visibility and active engagement, build positive relationships with prospective customers, appointed brokers, agencies, agents and business organizations.
• Generate consistent and continual stream of sales pipelines through visitations, direct solicitations, participation and networking at industry events.
• Submit consistent flow of qualified new business opportunities and achieve the required new business closing ratio targets.

Account Management

• Work closely with cross functional teams to execute account management action plans.
• Manage and promptly resolve customers’ queries, feedback and issues.

Other Related Activities

• Track and conduct monthly reviews of sales targets and take necessary action to close gaps to ensure objectives are achieved.
• Gather information, conduct market and competitor analysis.
• Participates in overall brand management, marketing communications, creatives and through the line activities.

Requirements

• Good sales track records with Third Party Administrator/Insurance Brokers/Agencies.
• Prior sales and accounts management experience in managed healthcare services will be an added advantage.
• Ability to work independently, interact well and reach out to at all levels within the organization while promoting a team environment,
• Highly developed interpersonal, communication and stakeholder management skills.
• Degree qualified will be highly regarded, however, not essential.

Interested applicant please click apply, or send in your resume to us.

To know more about our organisation, please visit https://www.alliancehealthcare.com.sg

This role provides support to essential business activities including daily operational activities, generating invoices, and other support to the Novogene NGS business.

Responsibilities

• Provide administrative support for local and international shipment activities, including inbound and outbound courier booking and tracking, ensuring shipment compliance.
• Support commercial activities and local despatch coordination, facilitating delivery or collection between the customers and service providers.
• Handle the receiving of biological samples, ensuring compliance with protocols.
• Understand and adhere to temperature requirements for samples, following established protocols.
• Handle customer enquiries through calls & emails.
• Support commercial activities, such as generating invoices and delivery order.
• Any other tasks as assigned.

Requirements

• Strong computer literacy, with proficiency in Microsoft Excel.
• Prior working experience in the logistics industry is preferred.
• A team player.
• Details oriented, meticulous, and conscientious in work.
• Able to handle stress and adapt to changing priorities.
• Good coordination skills.
• Good communication skills, both verbal and written.
• Good phone etiquette, with the ability to communicate effectively with customers.
• Committed to supporting month-end business activities.
• Flexible and willing to accept ad-hoc and urgent tasks as needed.

Summary:

• Basic up to 6k
• Yearly performance bonus
• 5 days work week
• Location: Pioneer
• MNC company - stable revenue
• Strong in CATIA

Key Responsibilities:

• Produce CNC design solutions for customize specification
• Produce design for automation
• Make drawings (2D & 3D) in CATIA
• Make parts explosion / BOM list using ENOVIA
• Documentation for fabrication
• Evaluation for design solutions
• Support production for machine modification design
• Do engineering presentations
• Other related adhoc duties

Key Requirements:

• Min Diploma in Mechanical Engineering
• Min 2 years relevant working experience
• Strong in CATIA

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

MiRXES is a Singapore-headquartered molecular diagnostic company with R&D, manufacturing, and clinical lab operations in Singapore, USA, Japan, and China. We specialize in microRNA technologies and the development, manufacturing, and provision of diagnostic test kits and clinical services. Our mission is to enable early disease detection and provide insights for better patient care by harnessing the power of microRNA to augment traditional testing. Our vision is to be the world’s leading developer and provider of accurate, actionable, and affordable microRNA-powered diagnostic tests.

Job Summary

M Diagnostics is a CAP- accredited clinical laboratory. We provide clinical services to our clients. The Medical Technologist will perform laboratory tests, assist in receiving, processing samples and carry out specialized investigation of patient samples. In addition, you will perform on-going quality control checks to ensure test results are precise and accurate. The role requires the individual to have a high level of attention to detail, be proactive and work well under pressure.

*Medical Technologist (I/II/Senior) title will commensurate with experience.

Job Location: Matrix

Roles and Responsibilities

• Prepare and process patient specimens for analysis following established SOPs.
• Perform moderate to high complexity molecular-based tests, including RT-qPCR and NGS, ensuring accuracy and adherence to laboratory standards.
• Participate in the development, optimization, and validation of molecular assays for diagnostic and research purposes.
• Ensure assays meet regulatory requirements and internal quality standards, documenting all processes comprehensively.
• Perform daily quality control (QC) checks, instrument calibrations, and preventive maintenance as per CAP and ISO 15189 standards.
• Troubleshoot and resolve technical issues with instruments or assays to minimize downtime.
• Verify the accuracy of laboratory test results, ensuring timely and compliant reporting.
• Maintain accurate records of sample workflows, QC data, and validation reports for audits and accreditation.
• Contribute to improving laboratory workflows, identifying bottlenecks, and implementing solutions to enhance efficiency.
• Support automation initiatives and digitalization efforts for process optimization.
• Periodically review and update laboratory procedures to align with technological advancements and regulatory updates.
• Ensure compliance with GCP, GLP, and local regulations for all lab operations.
• Collaborate with cross-functional teams, including R&D, bioinformatics, and quality assurance, to support projects and troubleshooting.
• Mentor and train junior staff in molecular techniques and laboratory best practices.

Desired Skills & Competencies

• Educational Background

- Bachelor’s degree (or higher) in Biomedical Science, Molecular Biology, Biotechnology, or Life Sciences, with specialization in molecular diagnostics preferred.

• Technical Expertise

- Proficient in molecular techniques, including RT-qPCR, NGS library preparation, DNA/RNA extraction, and quantification.

- Experienced in assay development, optimization, and validation for clinical applications.

- Good understanding in interpreting molecular testing results.

• Quality and Compliance

- Familiarity with CAP, ISO 15189, and GCP/GLP guidelines, including quality systems and documentation practices.

• Experience

- At least 3 years of hands-on molecular laboratory experience, preferably in a clinical or diagnostic setting.

- Proven track record in optimizing workflows and enhancing operational efficiency.

• Core Competencies

- Strong analytical and problem-solving skills with attention to detail.

- Excellent organizational skills and ability to handle high-throughput testing in a fast-paced environment.

- Effective communicator and team player with a proactive approach to challenges.

• Work schedule

- Able to attend afternoon shifts occasionally, typically between 1:00pm to 9:00pm (shift allowance will be provided)

- Able to attend Saturday shifts as part of rotational schedule

- Flexibility in working hours as required to meet operational needs.

We appreciate your interest in the above-mentioned position, however, due to overwhelming response, only shortlisted candidates will be contacted.

Job brief

We are looking for a reliable Logistics Manager to be responsible for the overall supply chain management. Logistics Manager responsibilities include organizing and monitoring storage and distribution of goods.

The goal is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.

Responsibilities

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements
• Drive when required

Requirements and skills

• Proven working experience as a Logistics Manager
• Record of successful distribution and logistics management
• Demonstrable ability to lead and manage staff
• Proficient in standard logistics software
• Excellent analytical, problem solving and organisational skills
• Ability to work independently and handle multiple projects
• BS in Business Administration, Logistics or Supply Chain
• Valid Class 4 license

Job Specification:

• Fold residents’ clothing & linens.
• Monitor stock level of laundry inventory and to provide stock report.

Job Specification:

• No experience is needed, training will be provided.
• Retirees are welcome to apply.
• 6 days work week (8.00 am-4.30pm).

• To drive and collect waste/carton boxes from different premises
• Able to follow given schedule
• Familiar with Singapore roads or able to navigate with GPS
• On-the-job training will be provided

Job Requirements

• Possess Class 4/5 Driving License
• Physically and mentally fit
• Relevant experience in similar industry would be an advantage

Job Responsibilities:

• Loading and unloading of goods
• Document despatch and delivery
• Pick, pack and issue goods
• Participate in stock take
• Ensure proper control and maintenance of material handling equipment such as forklift and reach stacker
• Perform general housekeeping of warehouse
• Operate forklift and reach stacker

Job Requirements:

• Relevant working experience in warehousing/ logistics environment
• Basic computer literacy skills
• Must possess forklift licence

Job Title: Sales Engineer (ID5039)
Location: Tuas
Working Hours: Mon to Fri, 8.30am to 6pm
Salary: $3400 to $4800

Job Description:
• Generating new customers base & maintaining relationship with existing customers
• Proactively identifying new business opportunities, developing, negotiating and closing commercial deals with customers
• Perform costing and submit quotation to customers which may include negotiating on tender, contract terms and sourcing for raw materials
• Providing the technical solution required to address client requirements
• Prepare sales order and necessary manufacturing documents
• Work closely with project management team in managing the project progress
• Participate in marketing efforts by the sales team through coordinating or attending trade shows and conferences
• Liaising with other members of the sales team, engineers and other technical experts

Requirement:
• Interested in sales
• Prior experience in the welding / oil & gas industry preferred
• Good interpersonal, communication
• Ability to read technical drawings
• Good in mathematics
• Strong desire and ability to learn quickly and acquire new skills
• Comfortable working independently

The Signature Research Programme in Health Services & Systems Research (“HSSR”) in Duke-NUS Medical School is a centre of academic excellence for research and education on the organisation, funding and delivery of health services. The programme’s focus is on public health and clinical service innovation in an increasingly complex and connected world. The major research focus of HSSR is the organisation and delivery of health and social services in the context of an ageing population. The research methods include decision science and simulation modelling, survey research, qualitative research, health economics, and implementation science and evaluation. We are also developing a range of education activities for health care professionals including short courses, graduate certificates, Masters course and PhD programmes.

A Research Fellow position is currently available, and the successful candidate will be expected to perform a variety of research activities within HSSR and Prehospital Emergency Research Centre (PERC), a centre part of HSSR. These include but will not be limited to the following: -

• Lead the design and implementation of projects aimed at understanding health services research, with a focus in prehospital and emergency studies.
• Conduct independent and collaborative research, including designing, implementing, and analysing data for high-impact studies.
• Develop predictive models and machine-learning tools for enhancing emergency medical systems and triage processes.
• Contribute to research writing and management of grant proposals.
• Support research activities relevant to the scope of HSSR and PERC.
• Draft research abstracts and manuscripts for scientific sharing and publication.
• Present research outcomes at international and local conferences.
• Mentor graduate students and junior researchers.
• Perform other related duties incidental to the work described herein or as assigned by the supervisor.

Job Requirements:

• PhD in Public Health, Health Services Research or other related disciplines.
• Prior experience in healthcare would be advantageous.
• Proven track record of academic publications, including writing/drafting first-author papers
• Possess strong writing and critical thinking skills.
• Have excellent communication (verbal & written) and interpersonal skills.
• Self-motivated individual, enthusiastic to take initiative, and able to work independently and collaboratively in a diverse team.

We regret that only shortlisted candidates will be notified.

Duties and Responsibilities

• Develop web application prototypes, new technologies and products.
• Build highly responsive and scalable web applications.
• Build fully functional web applications with interfaces to backend database, writing clean and maintainable code.
• Build fully functional, clear, testable backend RESTful/SOAP APIs with interfaces to backend database.
• Resolve defects, and generally ensure accuracy, integrity, interoperability and completeness of system.
• Build regularly automated tasks to perform functions specific to the project requirements.
• Build interfaces to exchange data between various third-party systems.
• Resolve defects, and generally ensure accuracy, integrity, inter-operability and completeness of system.
• Troubleshoot and debug to optimize performance.
• Prepare and deliver software related documentation.
• Provide timely updates to the web and backend application.
• Provide support and maintenance of existing software web application projects.
• Respond to users in a timely manner.
• Work with fellow software engineers to coordinate the development effort and ensure overall consistency in the coding and the interfacing between various components and sub-systems in order to achieve a full functioning solution.
• Work with consultants to craft user stories, assess feasibility and build demonstration showcases.
• Work with consultants and senior engineers to develop test scenarios to ensure full functionality of system before user acceptance test.
• Work with customers and partners, both internal and external where there will be collaboration for knowledge transfer.

Essential Skills and Experience

• At least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
• Fresh graduate, or up to 2 years of relevant working experience
• Tech Stack Requirements: ASP.NET Framework 4.5 or .NET Core, C#, HTML, CSS, Javascript, SQL Server
• Good problem solving, logical reasoning, planning and time management skills
• Effective communication and technical writing skills
• Strong interest in software engineering
• Willingness to learn on the job, and constantly eager to learn new skills on one’s own
• Ability to work well in teams and also independently in a fast-paced environment
• Familiarity with mobile application development (with Xamarin) is a plus.
• Familiarity with backend API development (with .NET technologies) is a plus.
• Domain knowledge in accounting, or procurement, or inventory management, or leasing, or computerized maintenance management, or billing, or resource booking, or Enterprise Resource Planning is a plus

Only shortlisted candidates will be notified

Job Description:

• · Processing Subcon Invoices
• · Updating UAT (User Acceptance Testing) to system
• · Purchasing Extended Warranty
• · Support sales team on order processing, and delivery arrangement
• · Assist customers in pre and after-sales support
• · Attend to sales enquiries via email phone call
• · Assist other task given by Manager
• · Able to perform repetitive tasks; good communication and organizational skills, attention to details, a team player and possess a positive working attitude

Position Summary:

The Network Engineer supports and maintains infrastructure operations, monitors infrastructure performance and resolution of technical problems. Manage firewalls, network access control and F5 Load balancers.

Manage the firewalls (fortigate), network access control (CPPM) and F5 load balancers

Role and Responsibilities

Roles & Responsibilities:

Maintain infrastructure

• Perform activities related to ongoing maintenance of infrastructure

• Assist with the implementation of agreed infrastructure changes and maintenance routines

Optimise infrastructure performance

• Perform ongoing tuning and optimization of infrastructure hardware and software components such as updates and upgrades

• Participate in infrastructure development activities

• Assist with infrastructure testing and implementation

• Gather performance and data usage statistics for capacity planning and reporting

• Assist with piloting of new tools, technologies, and/or processes

Resolve incidents

• Perform problem/issue identification and resolution

• Assist with simulation of user problems to resolve operating difficulties

• Follow up with users to ensure problem has been resolved

• Recommend system modifications to reduce user problems

Requirements / Qualifications

- Degree in Computer Engineering or equivalent

- Minimum 3 years of Experience in Network Support

- CCNA / CCNP certification preferred

- Knowledgeable in Firewall, NAC and F5 Load Balancers

Job Title: PCM Coordinator, SLS

Wärtsilä is a world leader in marine technology and has the world’s widest portfolio and service network. We are leading the industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Systems are focusing on the latest and most efficient solutions, products and lifecycle services to support the vision for a safer, better, and more sustainable future for our customers.

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

Wärtsilä is a world leader in marine technology and has the world’s widest portfolio and service network. We are leading the industry’s transformation towards a Smart Marine Ecosystem. We at Wärtsilä Marine Systems are focusing on the latest and most efficient solutions, products, and lifecycle services to support the vision for a safer, better, and more sustainable future for our customers.

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to jump onboard?

We are looking for a customer focused PCM Coordinator, SLS. This is a permanent opportunity, and its location is Pandan Crescent, Singapore.

What will you be doing

As PCM Coordinator, SLS, your work will focus on these responsibilities:

• Act as contact for spare parts quotations, orders, deliveries and non - conformities for SLS.

• Act as a link between customer and SLS Sites (factories) in the spare parts delivery process.

• Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements.

• Ensure highest level of quality and response time for quotes and orders.

• Ensure quality of spare parts sales documents.

• Ensure correct customer master data and handling instructions are used when processing quotations and orders.

• Actively follow up quotes with customers before they expire providing feedback to SLS sales teams.

• Actively follow-up the order book.

• Liaise with Sales about the content and terms of the offerings.

• Follow up and communicate parts deliveries information accordingly in a timely manner to customers.

• Follow up with supply chain of parts deliveries according to agreed process.

• Maintain and develop knowledge of customer specific solutions and needs.

• Use internal network within the expertise to escalate issues that may arise within the expertise.

You will shine in this role, when you have:

• Diploma/BSc in in technical or commercial, educational qualification is flexible for experienced candidates. This position is open to fresh graduate candidates as well.

• Proficiency in English, and Chinese in written and spoken to work with internal stakeholders with other countries, and support the customers in China.

• Good attitude towards internal colleagues and external customer

In addition, as an ideal candidate you have:

• Experienced & Good knowledge of SAP

• Understand the customers' business

• Understanding corporate vision

• Understanding Wärtsilä parts order processes

• Ready to accept challenges & adapt changes in daily work

• Team player and willingness to learn

• Show flexibility at all times

• Demonstrates hunger to excel

• Identifying needs and problems

• Spare parts material info knowledge

• Incoterms

• Cultural knowledge

• Knowledge of Seals and Bearings portfolio & Knowledge of local VAT regulations, considered as an advantage

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

Contact & next steps
Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: [email protected]

As an Accountant, your responsibilities will include, but are not limited to:

• - Preparing and maintaining financial records and statements.

• - Managing budgets, financial forecasts, and reports.

• - Ensuring compliance with accounting standards and regulations.

• - Liaising with auditors, tax advisors, and other stakeholders as needed.

UnaBiz is the leading IOT company in Singapore. HQ in Singapore, with office in Taiwan, Japan, France, Spain and providing IOT solution globally.

Join the company that supplies solutions to established local and MNC like SIA, CBRE, JLL, Certis, Engie, and many more!

Job Descriptions:

• Collaborate with clients to understand their needs and tailor solutions that align with their business objectives.
• Stay updated on industry trends, competitor offerings, and emerging technologies in the smart workspace domain.
• Conduct product presentations and demonstrations that showcase the features and benefits of our smart workspace solutions.

Job Requirements:

• Candidate must possess at least Bachelor's degree in Electrical, Electronics, Software, or related field.
• Excellent communication and interpersonal skills, with the ability to present to diverse audiences.
• Strategic thinker with the ability to identify market opportunities .
• Demonstrated ability to negotiate and close deals with a customer-centric approach.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Self-motivated and results-oriented, with a proactive attitude toward problem-solving.

Rewards:

• Competitive salary
• Free lunch in office provided
• Free transport to/from office

beauty and massage skill ,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal skill,responsible preparing the nexessary treatment products ,stocks replenishment.towel supply,communicatiion and interpersonal skill with all level of people, well groomed

beauty and massage skill ,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal skill,responsible preparing the nexessary treatment products ,stocks replenishment.towel supply,communicatiion and interpersonal skill with all level of people, well groomed

Roles and Responsibilities:

• Handle company full set of accounts.
• Responsible for the full spectrum of Accounts Payables and Accounts Receivables.
• Monitor daily incoming funds to ensure timely receipts.
• Reconcile monthly bank statements with company accounts to ensure accuracy.
• Preparing monthly schedules and management-specific reports such as P&L, BS etc.
• Assist CFO in the annual budgeting process.
• Assist in analysing company year-end performance and propose improvement.
• Quarterly GST tabulation and submission of GST F5.
• Preparation of weekly cashflow projection.
• Maintain Fixed Assets Register and ledger.
• Handle audit compliance and engage with external auditors / corporate secretary for tax filling, AGM and other secretarial compliance.
• Ensure compliance with accounting standards, regulatory requirements, and internal policies.
• Starting up new accounting department with CFO.

Requirements:

• Min. Degree in Accounting, Finance or equivalents. ACCA or CPA preferred.
• Minimum 3-4 years of accounting, general ledger experience.
• Good knowledge of Microsoft Office and accounting software.
• Prior experience as Senior Account Executive/Manager in Food Manufacturing industry advantageous.
• A good problem solver.
• Good communication skills.
• Committed, responsible, independent and team player.
• Able to work independently.
• Know how to prioritise and react according to the urgency of things.
• Willing to learn and positive attitude.

beauty and massage skill ,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal skill,responsible preparing the nexessary treatment products ,stocks replenishment.towel supply,communicatiion and interpersonal skill with all level of people, well groomed

beauty and massage skill ,customer service orientated,sales driven and target oriented person,team player with good communication and interpersonal skill,responsible preparing the nexessary treatment products ,stocks replenishment.towel supply,communicatiion and interpersonal skill with all level of people, well groomed

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

OTSAW Digital is seeking creative, energetic well-rounded Product Development Engineer to work in the field of autonomous robot technology.

You will be responsible for integrating and testing software solutions in simulation and on the robot. We are looking for engineers who are interested in tackling challenging problems for our robots.

At OTSAW Digital, we want people with passion. We want innovators. We want people who can collaborate and bring us a creative future.

So, if you are passionate about working in a startup, want to solve hard problems and make cool robots with us, please apply.

Responsibilities:

• Participate in new product development from concept to launch.
• Manage and co-ordinate with various departments, to develop product fulfilling to product design specification, keeping schedule, cost and quality.
• Identify and resolve all issues effectively to achieve all objectives.
• Acquire product design specification approval from stakeholders before product development.
• Translating customer’s needs and pain points into product design specifications.
• Establish and carry out test procedures for products to meet to product design specification.
• Establish assembly drawing to the manufacturing team for production purposes.
• Ensure proper documentation (including manuals) of all required information for product.
• Support product installations and any necessary diagnoses, troubleshooting, service, and repair.
• Provide product training and support internally.

Requirements:

• 2-3 years working experience in relevant fields.
• Min. education qualification: Bachelor Degree in Robotics System, Computer Engineering, Electrical Engineering.
• Strong foundation in Electrical, Mechanical and Software System.
• Demonstrate deep interest & understanding in robotics field.
• Experience in developing on actual physical robot is a plus.
• Experience in any of the following C++, Python, ROS, JS, Git, Autodesk Eagle, Autodesk Inventor is a plus.

Responsibilities:

• Work closely with business user and software/system architect.
• Gather and analyze requirement from stake holder, including business requirement document.
• Conduct technical feasibility study, analysis requirement specifications to design and architect solutions including developing proof of concepts.
• Translate business requirement into documented technical and data design specification.
• Perform code development, involve in code review, user acceptance testing and sign off.
• Perform implementation, provide post-implementation maintenance support and fine tuning.
• Collaborate with team members to deliver high quality and high-performance .net applications, web and mobile applications.

Requirements:

• Possess a Degree/Diploma in Computer Science / Information Technology (IT,Design) or equivalent.
• Proficient experience with programming language in VB,C# ASP.Net and/or Android, IOS.
• Good HTML5, CSS3, JavaScript, jQuery, Bootstrap responsive web and mobile design.
• Technically proficient with database programming language SQL.
• Demonstrated expertise with MS excel based programming using VBA.
• Experience in SharePoint, Power BI, Power Apps and PHP is an added advantage.
• Technically competent with EDI integration, including web services, Rest API.
• Ability to work under pressure and to tight deadlines.
• Ability to communicate complex concepts.
• Good interpersonal, analytical and problem-solving skills.
• Minimum 2 years of relevant working experience is required

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy