Key Responsibilities

1. 24x7 Operational Support:

· Ensure continuous system availability and lead system recovery during outages.

2. Technical Expertise:

· Investigate and resolve complex technical issues efficiently.

· Leverage subject matter expertise for timely problem resolution.

3. Proactive Monitoring and Automation:

· Monitor system health checks and detect issues early.

· Automate routine monitoring tasks to enhance system stability and resiliency.

4. System Maintenance and Growth Management:

· Perform regular health and capacity assessments for the production environment.

· Address growth from Business-As-Usual (BAU) and project-related demands.

5. Incident Management:

· Oversee end-to-end incident handling, including investigation, service recovery, and follow-up actions.

· Collaborate with various stakeholders to resolve incidents within agreed SLAs.

6. Collaboration with Infrastructure Teams:

· Partner with Middleware, Database Administrators (DBAs), and System Administrators (SAs) to troubleshoot and maintain infrastructure.

7. Application BAU and Projects:

· Manage BAU tasks such as Disaster Recovery exercises, responding to audit queries, and updating SOP documentation.

· Handle system upgrades for End-of-Service/End-of-Life (EOS/EOL) components.

8. Governance and Compliance:

· Enforce strong governance for Change Management, Data Protection, and Privileged ID access control.

9. Shift-Based Work:

· Provide on-site operational support according to a 5-day weekly shift roster.

· Compensatory weekdays off are provided for working on weekends or public holidays.

Skills and Requirements

• Technical Proficiency:

· Strong understanding of systems, applications, and infrastructure.

· Expertise in problem detection, troubleshooting, and automation.

• Communication:

· Ability to collaborate effectively with cross-functional teams and business stakeholders.

· Excellent incident reporting and documentation skills.

• Adaptability:

· Comfortable working in a high-pressure, 24x7 environment.

· Willingness to work flexible shifts and handle critical system events.

• Governance Awareness:

· Familiarity with change management processes and compliance standards.

Job Purpose

The Strategy & Operations Executive will support the Manager in operational tasks and contribute as a member of the dynamic retail leasing team. This role ensures that the company's operations and business transactions comply with all relevant legal and internal guidelines while achieving the organization’s goal.

This role involves managing and documentation submissions, coordinating with internal departments, and maintaining policies while streamlining and gatekeeping new processes to ensure leasing’s compliance with regulations and uphold a culture of integrity.

Responsibilities

• Support Manager in ensuring all leasing documentation is completed and complies with internal policies and regulatory guidelines.
• Identify and rectified/mitigate any potential risk within leasing operations.
• Review and enhance operational workflow and compliance policies for better efficiency and productivity.
• Support in creating training materials and conducting sessions to promote compliance awareness among leasing and related teams.
• Coordinate and manage stakeholders’ agendas for department meetings and follow-up actions.
• Prepare and ensure timely submission of compliance audits and regulatory report to management.

*In addition to the above Job Scope, the candidate will be exposed to other inter-department projects and any ad hoc duties.

Qualifications & Work Experience

We are looking for candidates with preferably 1-2 years’ experience in Retail Operations, Compliance and/or Auditing. Fresh diploma graduates with a diploma in any Accountancy, Business, or related fields are welcome to apply.

Skills

• Detail-oriented and a high level of accuracy in documentation and reporting.
• Strong communication skills for effective collaboration with team members and external stakeholders.
• Excellent analytical and technological proficiency, capable of managing in-house compliance systems, identifying operational gaps and optimizing workflows.
• Strong communication skills for effective collaboration with team members and external stakeholders.
• Ability to work independently and as part of a team, with strong organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.

The position is responsible to supervise and handle all porterage tasks in a detailed and timely manner as well as to participate in creating experiential and memorable Raffles Hotel Singapore experiences for residents.

Primary Responsibilities

Manages All Porterage Tasks

• Supervises and participates in the activities of the personnel in charge of handling and safe keeping of all incoming, outgoing, and stored baggage.
• Welcomes all residents and guests, promotes inter-hotel sales and in-house facilities, and provides directions and suggestions to the hotel surrounding areas.
• Ensures the smooth running of all hotel entrance and driveway operations by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Ensures service standards and individual performance is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Participates in the Raffles Hotel Singapore Arrival and Departure Experience

• Supports and assists the Doorman and Reception teams during every resident arrival and departure.
• Supports and monitors activities the drop-off and pick-up of valet-parked vehicles and the taxi and hired car queue according to priorities.

Acts as Supporting Element of the Entire Guest Journey

• Works closely with all hotel colleagues to create efficient, yet personalised service encounters for all residents.
• Addresses any security incidents and guest complaints to the Lobby Manager and reacts proactively when suitable and appropriate.

Improves Quality of Product and Services

• Ensures guests receive the experience and service as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards and aims to achieve the scores and goals set by the management.
• Adheres Workplace Safety and Health (WHS) policies and procedures.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Minimum of 2 years of relevant experience in the hotel industry.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest/colleague needs.
• Trains and motivates individuals and creates and maintains a cohesive team.
• Focuses on service with an eye for detail and an approachable attitude.
• Works well under pressure, analyzes and resolves problems, and exercises good judgment and with a high degree of professionalism.
• Prioritises and organises work assignments.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Embraces and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.
  

Key Responsibilities

· Lead and execute all phases of the design process, including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.

· Develop and maintain design systems, component libraries, and UI kits to ensure consistency and scalability across projects.

· Leverage industry-standard tools like Figma, Sketch, Adobe Creative Suite, and Adobe XD to create high-quality deliverables.

· Collaborate closely with cross-functional teams to translate business goals and user needs into innovative and effective design solutions.

· Gather and interpret qualitative and quantitative feedback to continuously improve designs.

· Produce a well-rounded portfolio showcasing project work, emphasizing a deep understanding of project objectives and measurable outcomes.

· Clearly and effectively communicate design concepts and recommendations to stakeholders.

· Assist product engineers in implementing designs and resolving design-related challenges.

· Stay updated on the latest design trends, tools, and technologies, and recommend improvements or new methods.

· Continuously advocate for the user, ensuring customer needs are met beyond the obvious through an intuitive design approach.

· Tackle challenges creatively and solve problems effectively, adapting to project needs and audience requirements.

Qualifications

Educational Background:

· Bachelor’s degree in information technology, Design, or a related field, or equivalent work experience.

Experience:

· Proven experience in all aspects of the design process, from ideation to execution.

· Demonstrated expertise in creating and managing design systems and UI kits.

Skills & Tools:

· Proficiency with design tools such as Figma, Sketch, Adobe Creative Suite, and Adobe XD.

· Strong attention to detail and a creative mindset for problem-solving.

· Ability to synthesize and act on user feedback effectively.

Soft Skills:

· Excellent collaboration and communication abilities.

· Dynamic and engaging personality with a proactive approach to improving processes and designs.

The Resident Technical Officer shall be directly responsible to the Consultant (Architect) / Project PM for the duration of the construction of the Works.

Shall assist in the supervision of the construction of the Structural Works under the Building Control Act and to render all assistance as may be required by the Consultant (Civil & Structural Engineer) and the Consultant (Mechanical & Electrical Engineer). For HDB Project Civil & Structural / Architectural Works:

Diploma in Civil Engineering or Structural Engineering or equivalent.

Registered RTO accredited by the Joint Accreditation Committee of the Institution of Engineers Singapore (IES) and the Association of Consulting Engineers Singapore (ACES).

Preferred applicants with Certificate in Building Construction Safety Supervisors Course.

Ensure that building contractor embrace good construction practise to achieve good workmanship.

Minimum 5 years relevant experience in supervision of building projects in Singapore.

Must have HDB/ BTO projects with commercial buildings supervision experience.

Availability to commence work on short notice.

Able to work night shift and rotational Sunday duties.

DSTA & CAG project experience is preferred.

Job Description

• Industry/ Organization Type: Private Education
• Working Location: Redhill (Near MRT station)
• Working Hours: 5 days (Monday to Friday, 9.00 AM – 6.00PM)
• Salary Package: Basic Salary up to $3,700
• Duration: Contract (6 months) - cover staff on maternity leave

Accounting and Financial Management

• Maintain the full set of accounts, ensuring accuracy and compliance with accounting standards.
• Oversee daily accounting operations, including bookkeeping activities for sales, purchases, receivables, and payables.
• Prepare and submit quarterly GST filings, CPF submissions, and other tax compliances.
• Manage month-end and year-end closings, including the preparation of financial statements, balance sheets, profit and loss accounts, bank reconciliations, and audit schedules.
• Update cash flow reports and prepare journal entries for month-end closings.
• Reconcile balance sheet accounts and manage fixed asset records.
• Coordinate with external auditors, tax agents, and other stakeholders to ensure statutory compliance.

Fee Protection Scheme and Compliance

• Manage the implementation and monitoring of the Fee Protection Scheme in line with regulatory requirements.
• Liaise with the corporate secretary on statutory submissions, including resolution preparation, ACRA filings, and maintenance of corporate registers.
• Ensure proper accounting records are maintained and that financial policies and procedures are adhered to.

Budgeting and Forecasting

• Assist in quarterly budgeting and forecasting exercises.
• Prepare and review financial reports to support informed decision-making.

Administrative and Operational Support

• Administer payroll processing, CPF submissions, and staff benefits.
• Process invoices for payment and refunds to customers, ensuring timely and accurate execution.
• Support operational administrative tasks such as providing bank statements and processing financial documents.
• Assist in purchasing, report typing, invoicing, and other admin-related activities.
• Register trainees in the TPGateway system.

Ad-Hoc Duties and Collaboration

• Support and collaborate with relevant stakeholders to maintain compliance with financial policies and procedures.
• Perform other ad hoc duties as assigned by the Head of Department.

Job Requirements

• Diploma in Accountancy or any relevant qualification.
• Minimum of 3 years of relevant working experience in accounting or finance.
• Proficiency in MYOB, ABSS, or similar accounting software.
• Strong analytical skills, attention to detail, and the ability to work independently.
• Effective communication and collaboration skills.
• Prior experience with EduTrust Private Education Institutions (PEIs) or SSG Registered Training Providers is an advantage.

Join Our Team and Enjoy Fantastic Benefits!

Job Scope :-

• Track, Monitor, Control & Update Work Progress on Site
• Plan & Schedule for Site Inspections according to Work Progress Status
• Coordinate and Schedule draw 3D Drawings & Sample Submission for Approval to client
• Conduct Regular Internal Review meetings with Trade Contractors for Site Arrangement, Work Progress, & Technical Resolutions
• Perform Authorities submission including MOM, LTA, NEC, SCA, and any others deemed necessary for the site nature
• Support current direct sales activities
• Creation for new customer
• Support distributor’s sales activities
• Creation, maintenance and management of Social Networking Services content in each country
• Sales Tool Preparation (Clinical Data)
• Business planning
• Contract & negotiation with new Distributor
• Network building with the same industry
• Cultivate new customers
• Other ad-höc duties assigned

Job Requirements :

• Engineering or above on Electrical or Mechcaniacl flied or related discipline any bachelor degree
• At least 3-4 years of experience in A&A work and technical coodinator to lead the bussiness
• Strong leadership to monitor workers for the works executed
• Demonstrate ability to handle Work independently and efficiently
• Good interpersonal skills and be able to interface with all levels, internally and externally, in a responsive manner.

1. Job Functions:

Legal Responsibilities:

• Scrutinize legal documents such as funding agreements, contracts, MOUs, and any other relevant legal instruments to identify key points, risks, and adverse clauses that may impact PERTAPIS. Submit reviewed documents to the Head of Department for verification.
• Inform the management of significant clauses, obligations, and conditions within legal documents that require attention or action.
• Identify and communicate any potential legal risks or adverse impacts from contractual agreements or legal documents.
• Draft, review, and manage company policies, SOPs, and other governance documents to ensure compliance with applicable laws and regulations.
• Ensure all legal and compliance policies adhere to Singapore's regulatory requirements for NGOs and other relevant laws.
• Provide support in legal disputes or litigation, including coordinating with external legal counsel, if necessary.
• Conduct legal research and stay updated on relevant laws, regulations, and industry practices to provide informed advice to management.
• Serve as an internal consultant on legal and compliance matters, providing guidance to various departments as needed.

Compliance Responsibilities:

• Responsible for the review and implementation of the company's strategies and policies for all business processes in respect to the law, regulations, guidelines, audit, and compliance standards.
• Provide advice and counsel to management on business operations relating to law, regulations, compliance, policies, audits, risks, and any other relevant matters.
• Analyse internal business systems to ensure compliance with laws, regulations, industry, and ethical standards.
• Develop, document, and manage effective action plans to address audit findings and compliance violations.
• Develop and document risk management strategies on potential compliance risks.
• Evaluate company operations to identify compliance-related risks.
• Conduct investigations, interviews, and take statements for non-compliance and provide appropriate recommendations to management as per the regulatory standards.
• Conduct compliance reviews, audits, and periodical checks within the organization and all centers to ensure regulatory requirements are in accordance with the organization’s policies and procedures
• Generate compliance reports and manage the risk dashboard in a timely manner.
• Carry out proper compliance training programmes for staff awareness of laws, regulations, and policies.
• Conduct routine audits of the company's procedures, practices, and documents to identify potential vulnerabilities or risks.
• Responsible for proper records, storage, and filing of all related compliance policies, SOPs, audit findings, and violations for future reference.

2. Candidate Requirements

• Diploma/Degree in Business, Legal studies or Law
• Preferably 2 years prior experience in risk management, compliance or audit roles.
• Those without experience but willing to learn are welcome to apply.
• Must have, or be willing to obtain, a compliance certification.
• Attention to detail in order to identify and correct risky practices.
• Strong communicator and capable of expressing oneself clearly both speaking and in writing.
• Possess a collaborative personality and be open to suggestions from team members.
• Good knowledge of industry protocols and best practices.
• Good time management and organisational skills and able to meet deadlines.
• Should have a strong moral code and sense of ethics.

3. Working Hours

5 days work week

Monday to Friday - 9am to 6pm

4. Work Location

1 Joo Chiat Complex

***Disclamer: Only shortlisted candidates will be contacted.

MAIN DUTIES AND RESPONSIBILITIES

• Key storyteller of all the brands under the organisation’s umbrella
• Manage and oversee all the marketing activities and materials within the Marketing Department
• Evaluate and oversee the execution of all marketing strategies
• Deploying successful marketing campaigns from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Build strategic relationships and partner with key industry players, agencies and vendors
• Identify key growth drivers and opportunities to grow the brand in the industry
• Monitor competitor activities and market trends
• Develop overseas expansion strategies
• Learning and working with various types of software for digital marketing
• Set KPIs for the marketing team and ensure that the team delivers
• Work closely with other departments/management and provide support when needed
• Maintain a good relationship with clients and suppliers
• Reports directly to the General Manager, standing by as an available resource when needed
• Other duties as assigned

DESIRABLE SKILLS AND ATTRIBUTES

Communication and Interpersonal Skills

• Excellent command of written and spoken English, preferably with good Chinese proficiency
• Have strong listening skills and conversational adaptability
• Able to manage and inspire the team

Management and Organisational Skills

• Comprehensive knowledge in SEO/SEM, social media, and advertising campaigns
• Solid knowledge of digital analytics tools
• Able to problem solve with creative and strong analytical skills
• Able to manage challenges and constructive criticism
• Able to assimilate large quantities of information quickly with accurate detail

Personality and Character

• Goal-oriented
• Strategic thinker
• Easy-going
• Proactive
• Has industry awareness

The Secretary or Personal Assistant is responsible for providing comprehensive secretarial and administrative support to ensure efficient operations of the office. In addition, this role serves as the central point of contact (POC) for all administrative staff, overseeing their terms of reference and coordinating replacements where needed. The role requires an organized, proactive, and people-centric individual who can function as the "pillar" of the administrative team, fostering a supportive and well-coordinated environment. The Secretary or Personal Assistant also supports business operations by ensuring seamless administrative processes and alignment with organizational goals.

Responsibilities

Secretarial Duties

· Manage the calendar, appointments, and meetings for Head

· Handle correspondence, emails, and calls, ensuring timely responses and follow-ups.

· Prepare and organize documents, reports, and presentations for meetings.

· Coordinate travel arrangements, including booking flights, accommodations, and itineraries.

· Maintain confidentiality of sensitive information and documents.

Admin Support Duties

· Serve as the POC for all administrative staff, providing guidance, support, and mentorship.

· Develop, document, and maintain the terms of reference (TOR) for all administrative roles.

· Coordinate the onboarding, training, and development of administrative staff to ensure consistency in performance and expectations.

· Oversee and arrange for replacement of administrative staff during absences or transitions, ensuring smooth continuity of operations.

· Facilitate communication between administrative staff and other business units to address queries and resolve issues promptly.

· Review and streamline administrative processes to improve efficiency across the team.

Business Support

· Assist in monitoring and reporting on administrative budgets and expenses.

· Support Head in tracking key deliverables and following up on action items.

· Collaborate with other business units to ensure alignment of administrative activities with business needs.

· Provide logistical support for business meetings, workshops, and strategic initiatives.

Office Administration

· Maintain and order office supplies, ensuring availability for daily operations.

· Assist in organizing company events, workshops, and team-building activities.

· Support the implementation of policies and procedures related to administrative tasks.

· Act as the primary contact for facilities management and ensure office equipment is well-maintained.

Requirements

· Diploma or degree in Business Administration, Office Management, or a related field.

· At least 3-5 years of experience in a secretarial or administrative role, with exposure to team coordination preferred.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

· Strong interpersonal skills with a proven ability to work effectively in a team-oriented environment.

· Experience in mentoring or managing a team of administrative professionals is an advantage.

· Location: Jurong East / Ang Mo Kio.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Description:

Attend daily production meetings

Manage inventory/stock takes, ordering of supplies

Manage and coordinate baking staff to ensure smooth operation

Clean and prep all baking materials for the specific job

Assemble all dry and wet goods for production

Work alone or with a team to execute the recipe

Utilise industrial equipment to facilitate efficient production

Handle all hot or dangerous items with care

Ensure all baked goods are stored and packaged properly

Adorn all Health, Sanitation, and safety clothing requirements

Requirements:

Must be able to work from 4am - 2pm

Preferably with experience as head baker for 2 - 3 years

Experience with baking continental bread (sourdough, baguette, brioche, loafs, buns/rolls)

Familiarity with all professional kitchen equipment, including mixers, blenders and dough sheeters, etc.-

Understanding of food safety practices

6-day work week, including the weekends and holidays

Benefits

Festive Bonus, Sales Incentives , Dental, Health & Medical Reimbursements, 13th Month Bonus

Group Tax Manager (Commodity Trading/Shipping)

Our client is a leading International trading brand and are expanding their team in Singapore.

Key Responsibilities:

Tax Compliance and Reporting

• Manage the preparation and review of corporate income tax returns for international jurisdictions. Ensure compliance with global tax reporting requirements, including CbC (Country-by-Country) reporting and FATCA.
• Assist in the preparation of tax provisions for financial statements, including IFRS compliance.

Transfer Pricing

• Support the development and implementation of transfer pricing policies and documentation.
• Conduct benchmarking studies and ensure compliance with local transfer pricing regulations.
• Collaborate with finance and legal teams to ensure intercompany pricing aligns with global standards.

Tax Planning and Research

• Assist in developing international tax strategies to minimize tax liabilities and support global operations. Research international tax law changes and provide recommendations for compliance and planning.
• Collaborate with cross-functional teams on tax-efficient structuring of cross-border transactions.

Audit and Risk Management

• Support international tax audits, including gathering documentation and responding to inquiries. Identify and mitigate tax risks related to international operations.
• Monitor BEPS-related developments and their impact on the organization.

Collaboration and Support -

• Act as a liaison between regional tax teams and the Global Tax Manager.
• Coordinate with external advisors to ensure timely and accurate deliverables.
• Provide guidance to regional tax teams on compliance and reporting requirements.
• Process Improvement and Technology
• Assist in streamlining tax processes and implementing automation tools.
• Support the integration of tax systems with ERP platforms to improve efficiency and accuracy.

Skills & Experience:

• Bachelor's degree in Tax, Finance, or related field.

• Professional Tax qualification (e.g., CPA, ACCA) is preferred.

• Minimum of 5 years of Tax experience, preferably in the shipping or maritime industry.

• Strong understanding of international and local tax principles.

• Proficient in accounting software and Microsoft Excel.

• Excellent analytical and problem-solving skills.

• Strong attention to detail and accuracy.

• Ability to work independently and as part of a team.

• Excellent communication and interpersonal skills.

Job Summary:

We are seeking a Senior Cloud Engineer to lead and manage Day1 implementation and Day2 operations for our cloud infrastructure. The ideal candidate will have extensive experience in cloud computing, particularly with Microsoft Azure, and possess strong leadership and troubleshooting skills to support various domain teams.

Key Responsibilities:

• Lead and manage Day1 cloud implementations and Day2 operations for Azure cloud environments.
• Troubleshoot and provide support across multiple domain teams, ensuring seamless cloud operations.
• Develop and execute strategic cloud solutions for large-scale IT projects.
• Communicate technical decisions and solutions clearly to senior management and stakeholders.
• Stay updated with the latest cloud technologies and best practices, ensuring cutting-edge solutions.

Mandatory Skills:

• Cloud Computing (Azure) Certifications, with Azure Solutions Architect Expert certification being advantageous.
• Strong knowledge of Microsoft .NET technologies, microservices architecture, and cloud technologies.
• Proficient in architecting cloud solutions and troubleshooting third-party cloud integrations.

Requirements:

• At least 10 years of experience in architecting large-scale IT projects.

• Expertise in cloud technologies, specifically Microsoft Azure, with relevant certifications.

• Strong understanding of cloud architecture, microservices, and best software development practices.

• System thinking skills with the ability to visualize and manage complex cloud architectures.

• Excellent communication skills, capable of articulating ideas to senior management and stakeholders.

• Strong problem-solving abilities and the ability to think creatively.

• A team player with excellent interpersonal skills and a customer-focused mindset.

• Self-motivated and energetic with a commitment to delivering high-quality results.

• Proficiency in written and spoken English.

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Understand customer demands, challenges, and objectives through assessments, information gathering and Customers, technology/industrial engagements

· Collaboration with sales & business development, product & engineering stakeholders including analyse and selection of appropriate hardware, software, and services to create the winning solution offering to customer and markets

· Developing detailed proposals, presentations, and technical documentation that outline the proposed solutions, including features, benefits, and pricing. Presenting these proposals to customers in a clear and compelling manner

· Preparation and conduct of product and solution exhibitions, demonstrations and proof-of-concept activities to showcase the capabilities and address any technical questions or concerns from customers

· Providing technical expertise and support to business development & sales team throughout the sales cycle, including participating in customer meetings, responding to technical queries, and contributing to the development of sales strategies

· Building and maintaining relationships with technology vendors and partners to stay informed about the latest products, technologies, and industry trends. This includes evaluating new solutions and incorporating them into proposed designs

· Keeping up-to-date with advancements in communication technologies, industry standards, and best practices. Pursuing opportunities to enhance technical skills and knowledge

Requirements

· Degree in Electrical/Electronics/Communications Engineering

• Minimum 5 years’ experience in Communications/Telecommunications/Infosystems Solutions Engineering and Implementations, supporting as a Pre-Sales capacity

· Strong understanding of communications technology

· Able to follow up closely with customers in order to answer to their needs

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Summary:

Technical Support:

• Provide technical support and propose solutions for wired and wireless networks.
• Address project-related queries effectively.

Change Management:

• Analyse, plan, coordinate, and implement change requests on existing network equipment.

Documentation:

• Maintain detailed system records (e.g., configurations, changes, problems, disaster recovery documents) for network devices.

Firewall and Network Device Management:

• Manage firewalls (Checkpoint, Cisco FTD, Palo Alto), Nexus switches, and F5 Load Balancers.

Requirements Gathering:

• Gather business and application requirements to plan, design, install, test, and implement systems in line with specifications and service levels.

TSM/ITIL Alignment:

• Apply ITSM/ITIL methodologies in daily operations, including change, incident, problem, release management, and CMDB updates.

Performance Monitoring:

• Monitor system performance and availability proactively and implement corrective actions to enhance service levels.

Incident and Problem Resolution:

• Respond promptly to incidents, perform root cause analysis, and provide temporary and/or permanent resolutions.
• Provide regular status updates to relevant stakeholders.

Service Continuity:

• Implement and maintain backup/restore procedures and disaster recovery plans to ensure continuous business operations.

Documentation:

• Create and maintain comprehensive documentation for all implemented networks.

Proposal and Solution Support:

• Assist in preparing proposals and delivering solution presentations.

Team Leadership:

• Lead a team of network engineers effectively.

Certifications:

• Attain and maintain key certifications required for partnerships with key vendors.

Mandatory Skills:

• Checkpoint Firewall

Preferred Skills:

• Network: Routing and Switching

• Firewall Administration and Operation

Experience:

• IT Experience: 3 Years

• Work Experience: 3 Years

This position works under the direct supervision of the Resource Coordination Specialist or Public Affairs Officer (PAO) designee and is the Public Diplomacy (PD) locally employed (LE) Staff responsible for managing all administrative aspects of the PD Section.

Main Responsibilities:

• Supports Established Opinion Leaders (EOL), Emerging Voices (EV), and Strategic Content Coordination (SCC) specialists and assistants for exchanges and other public engagement programs and activities.
• Supports grants administration; tracks and collaborates on PD budgets and expenditures.
• Oversees PD section time & attendance, staff travel, representation, vouchers, and other administrative tasks; manages program calendars.
• Serves as the primary point of contact for the PD Section, ensuring that visitors receive accurate and timely information with the highest levels of customer service.

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their application. Failure to do so may result in a determination that the applicant is not qualified.

• A bachelor’s degree in business administration, financial management, organizational management, accounting, or public administration, OR
• At least 2 years of college or university studies in any field or other equivalent post-secondary education is required.
• At least 3-5 years of experience in administrative services, procurement, customer service, or events management is required.
• Fluent oral and written English language skills and possess excellent written and oral communication skills.
• Must have strong analytic skills to manage funding from multiple sources, each with different requirements for purpose, oversight, and accounting.
• Strong management skills are required, including the ability to develop and oversee logistics with partner institutions and manage complex events.
• Must have excellent customer relations, interpersonal and cross-cultural communication skills.
• Ability to use various computer software programs, specifically Microsoft Word, Excel, and databases, as well as PD-specific software, databases, and reporting tools, is required.

Additional job details can be requested by emailing [email protected]

Please note:

• Emailed applications and resumes are no longer accepted.
• To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms
• To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by January 27, 2025.
• Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.

Objectives:

• Lead the operational Supply Chain for the division Nutrition & Health in Asia and a diverse team across Asia responsible for the end-to-end execution of customer order fulfilment and availability in the region.

Responsibilities:

• Collaborate closely with various stakeholders, especially in Sales, Global Production Planning, Delivery Services and external service providers, to align service quality in Asia with overall business objectives.
• Manage operational processes within the business unit and ensure compliance with quality standards.
• Ensure high service quality through continuous improvement of processes, with focus on Demand Validation and Order-to-Delivery execution together with the Sales and Regional Supply Chain peers globally.
• Lead the digital and organizational transformation for the Supply Chain in Asia in alignment with the broader business and company objectives as part of a Global Supply Chain Leadership team.
• Implementing training and digital upskilling for employees while inspiring and guiding the team to foster high performance and a positive work atmosphere as part of a winning culture.
• Analyses performance metrics and cost trends in your area of responsibility, deriving actionable steps for continuous improvement and efficiency. In addition, you manage budgeting and resources to optimize departmental assets.
• Contribute to the strategic development of the divisional Supply Chain for Nutrition and Health and a future fit organization

Requirements:

• Minimum degree in supply chain or other related field.
• Experience in the field of Supply Chain and/or Order to Cash or closely linked commercial roles
• Leadership experience in global and diverse context
• Structured work organization and high teamwork competence, along with excellent analytical thinking abilities
• Profound understanding of company and/or other corporate, global organizations with end-to-end execution and their culture

Job Hi-light:

- Friendly, Flexible and Passionate working environment

- On-the-job training (OJT) provided

- Presenting company and product knowledge to clients in an engaging manner.

- Preparing proposals and providing design consultations to clients.

- Handles and complete projects on time

- Site supervision and project coordination.

-Work closely with subcontractors and suppliers to ensure the project works smoothly.

Requirements:

- At least one (5) years of working experience in Interior Design or Sales.

- Have a passion for design and creativity in Interior Design.

- Independent with sales and target-driven mindset.

- Positive attitude and takes pride in your work.

- Responsible & Reliable.

- Customer-oriented with excellent communication skills.

Why Join Us?

• Remuneration up to $100,000 or more per annum.
• Good genuine customer leads and marketing support are provided up to 10 leads per salesperson.
• No prior experience is required. Training and mentoring will be provided. Most important is your willingness to learn.
• Comprehensive training and mentorship to ensure our staff succeed.
• Great and vibrant working environment.
• Purely self-originated R & D carpentry.

Join us! Experienced candidates from our industry will get a higher commission.

Our NEW SHOWROOM located KINEX SHOPPING MALL: 11 Tanjung Katong Road #01-57 Singapore 437157

· Responsible for maintaining the cleanliness of the hotel guestrooms to ensure guest satisfaction.

· Make bed, dust room, vacuum the room and clean the bathroom.

· Replenish the amenities according to the hotel room standards.

· Inspect condition of room facilities and report any defects to Assistant Housekeeper / Housekeeping Supervisor.

· Turn over any lost and found items to Housekeeping Department.

· Attend to guests requests promptly.

· Undertake any other duties as requested by the Supervisors.

Job Requirements

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

Key Responsibilities

• Develops and maintains positive relationships with clients. Attends client meetings.
• Coordinates, oversees and/or manages repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, security & fire, and janitorial work. Reviews work orders to ensure that assignments are completed.
• Responsible for Reception activities (where applicable), facilities inspections and reporting.
• Coordinates and manages moves, adds and change activities.
• Obtains and reviews price quotes for the procurement of parts, services, and labour for projects.
• Manages vendor relationships and trains vendors on work order and billing procedures. Responsible for invoice processing and accuracy of cost centre coding.
• Uses PC and/or PDA for work order system, Microsoft suite (outlook & excel) and training.
• Conducts financial/business analysis including preparation of reports.
• Complies with all applicable codes, regulations, Governmental agency, and Company directives related to building operations and work safety.
• Maintains all equipment as required per preventive maintenance programs prescribed by manufacturer's specifications.
• Manages housekeeping functions and maintains the professional appearances of the property, equipment, engineering spaces, and common areas.
• Assists in maintaining an energy management program to ensure measures are taken to operate all systems in the most efficient manner to keep operating costs at a minimum.
• Inspects building systems including fire alarms, HVAC, and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client.
• Assists with troubleshooting and repairs of buildings and installed systems to include plumbing systems, kitchen equipment, roofs, drains, shop, and HVAC. Performs assigned day-to-day repairs, emergency, and preventive maintenance.
• Completes maintenance and repair records as required.
• Responds quickly to emergency situations, summoning additional assistance as needed.
• Managing events for site - Assist in events setup arrangement by leading the techs on location, Liaising with users for their events. E.g., Bookings, vendor arrangement etc
• Site inspection walks - Initiating Self Initiative works for technicians.
• Assisting in Soft & Hard services. Eg. RFQs, Submission for approvals
• Performs other duties as assigned.

What You''ll Need

Communication Skills - Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

Financial Knowledge - Ability to calculate simple figures such as percentages and identify patterns / trends for forecasting.

Reasoning Ability - Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

Scope of Responsibility - Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

Safety - Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to:

1. Complete all required and assigned HSE training at a satisfactory level
2. Follow all activity policies and procedures, including all HSE-related requirements always.
3. Participate in all HSE-related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc.
4. Report any conditions which you feel could result in an accident or injury and / or stop work if required.

Responsibilities

You will…

1. Work directly with our Skillseed team to support the coordination, design and management of in-person and virtual learning events, projects and experiences.
2. Get the opportunity to participate in and contribute to upstream activities that impact program operations.

The Responsibilities specifically

• Project Management and Programme Coordination: Assist programme and project leads in programme coordination, providing logistical and administrative support to Skillseed’s programmes
• Programme Development: Using the insights from market research or client feedback, you will support the team in the continuous improvement of programmes and projects for Skillseed’s diverse group of client partners.
• Lead generation & Market Development: Support business development efforts by creating sales & marketing content, and assisting in the development of social media campaigns.

Learning Outcomes

• Learn how to coordinate event and programme logistics and administrative tasks to ensure the smooth execution of socially impactful programmes.
• Learn to consolidate, analyse and interpret customer feedback to drive continuous improvement
• Learn to identify areas for enhancement for post-programme/project actionable recommendations
• Learn how to create and develop collaterals for different stakeholders.
• Understand how to craft content for various communication channels (eg. social media and sales presentation decks) and a diverse group of client partners.

Skills & Knowledge

• (Good to have) Majoring in Event Management, Tourism, Community Development
• Previous knowledge and/or experience in project management and planning
• Excellent written and verbal communication skills in English
• Familiar with Google Suite
• Good to have but not essential: Familiar with Slack, Notion

Some traits and skills we’re looking for:

• Interest in the social sector and social issues
• Possesses strong time management and organisational skills
• Meticulousness - You have a keen eye for detail and are good at researching, planning and implementing programmes!
• People-orientedness - You enjoy and naturally host or join community or gatherings without being asked to; you are also a natural connector who enjoys building relationships across different networks, backgrounds and cultures

Commitment

Commitment: We are looking for full-time students from the local Institutes of Higher Learning (IHL) who can commit full-time for a minimum of 5-6 months for any of the following periods

Period 1: Sep to March

Period 2: Mar to Sep

Period 3: Aug-Jan

Period 4: Feb - Jul

If you are available in Period 1 and 2, we are offering this internship under Youth Corps Community Internship Programme (https://www.youthcorps.gov.sg/whats-new/youth-corps-community-internship)

If you are available in Period 3 and 4, we are offering this internship under Global Ready Talent Program (https://www.beglobalready.gov.sg/Internship)

Here’s what we are offering under this internship:

1. 5 work days a week (from 9.30 am - 6.30 pm)
2. Hybrid working arrangements (in-person and remote work)
3. Centrally located work location on WFO days
4. Office culture that is positive work environment with free snacks
5. Regular check ins with supervisor once every 3-4 weeks
6. Work that contributes to a purpose and meaningful goals for a better world.
7. Full-time job opportunities for interns who have excelled in their internship

Ready to apply? Submit your application, resume and cover letter through this form link: bit.ly/skillseedintern

Your cover letter must include the following: :

1. Why you think you would be a good fit for this internship given the requirements.
2. Your MBTI
3. Your Tendency

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlets:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• yi by Jereme Leung

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field or minimum of 6-12 months hands on experience in food service position, similar operations style.
• Retail or guest interaction experience.
• Food and/or beverage knowledge (personal interest/professional).

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Can work as part of a team.
• Guest and people oriented.
• Creative and open-minded.
• Flexible and adaptable to different working locations.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.