As a Coffee Barista, you'll play a pivotal role in creating delightful experiences for our customers by crafting exceptional coffee beverages.
Your primary responsibilities include:
1. Drink Preparation: Expertly preparing various types of coffee and non-coffee beverages according to recipes and customer preferences. Tailoring coffee orders to meet specific customer requests, such as adjusting sweetness levels, milk alternatives, and flavorings.
2. Customer Service: Providing friendly, efficient, and personalized service to customers.
3. Equipment Maintenance: Operating and maintaining coffee equipment, including espresso machines, grinders, brewers, and other tools. Ensuring equipment cleanliness and functionality.
4. Quality Assurance: Upholding high standards of quality in every aspect of coffee preparation, including coffee bean selection, grinding, tamping, and extraction.
5. Cleanliness and Organization: Maintaining cleanliness and organization in the coffee bar area, including workstations, serving counters, and dining areas. Adhering to food safety and hygiene standards.
6. Inventory Management: Assisting with receiving, storing, and rotating stock as necessary.
7. Team Collaboration: Working collaboratively with other team members, including fellow baristas, kitchen staff, and management.
8. Upselling and Promotion: Recommending additional menu items, such as pastries, snacks, or merchandise.
9. Continuous Learning: Staying informed about coffee industry trends, new brewing techniques, and specialty coffee varieties. Participating in training sessions and workshops to improve coffee knowledge and skills.
Requirements:
• Prior experience as a cafe barista is preferred. Those with relevant experience working in a FnB setting are welcome to apply.
• Knowledge of latte art is highly preferred.
• Possess Food Safety certification.
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a passion in making various coffee drinks.
• Miust be available to work shift hours which include morning, afternoon, weekends, and public holidays; 5 days work week.