Customer Service Officer (Call Centre) - 2 Years Contract - Singapore

Are you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.

Key Responsibilities:

• Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
• Provide friendly and efficient assistance to ensure a pleasant customer experience.
• Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
• Follow up on unresolved incidents and ensure timely resolutions.

Requirements

• Experience: At least 1 year of experience in a call centre or customer service environment.
• Proficiency in Mandarin is required to effectively liaise with Chinese-speaking vendors and end-users.
• Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
• Immediately Available candidate is a plus.

This is a 2 years contract to start, renewable and convertible to permanent.

• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL
• programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.
• Willing to work in shifts to provide 24/7, on-call, holiday and weekend supports
• For the shift schedule, rotation is normally 1 week.
• Morning (Monday to Friday) (7am to 4pm) shift
• Saturday 11pm to 6am Shift
• Sunday: 6am to 3am Shift.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This role provides essential administrative support for the Graduate Research Programme, assisting in all stages from admissions to thesis submission and oral defence.

Duties & Responsibilities
The successful candidate will work closely with both faculty and students, ensuring smooth operations, efficient event planning, and logistical coordination, ultimately contributing to the success of the programme and its participants throughout the academic journey.

Admissions and Scholarships

• Assist with the admissions process for graduate research programmes, from application to enrolment.
• Coordinate and provide secretariat support for the admissions and scholarship committees.

Programme Administration

• Support students throughout their journey, including milestone tracking, thesis submission, and defence coordination.
• Provide administrative support to faculty and students, ensuring smooth operations across all stages of the programme.
• Collate and maintain data for student performance, thesis progression research progress, course feedback, and quality indicators for reporting purposes.

Event Planning, Logistics, and Administrative Support

• Plan and support office-related and student-focused events, including orientations, workshops, and networking sessions.
• Assist with timetabling, booking facilities, and arranging logistics for assessments, thesis defences, and other activities.
• Provide secretariat support for Education Office meetings, including agenda preparation, minute-taking, and follow-ups.
• Undertake any additional duties as assigned by the Vice Dean (Education).

Qualifications

• Hold a good basic degree from a recognised institution, with at least 2 years of relevant experience. Prior work experience in an educational institution will be advantageous.
• Proficient in Microsoft Office applications such as Word, Excel and PowerPoint.
• Pleasant disposition, meticulous, pro-active.
• Able to multi-task and manage simultaneous deadlines.
• Able to work independently as well as a good team player.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Singapore Population Health Studies (SPHS) is a large scale population-based health research project by the Saw Swee Hock School of Public Health, National University of Singapore. We are looking for a team player with experience in making outbound calls to people who signed up their interest to join SPHS research studies, screen their eligibility and schedule their study visits.

RESPONSIBILITIES
1. Contact potential participants by call, message, email or mail.
2. Screen participants for their eligibility.
3. Explain the study information to ascertain their willingness to take part before scheduling an appointment.
4. Book a suitable appointment or schedule for follow-up to do so later.
5. Audio-record all calls for QC purposes.
6. Make at least 5 bookings per day and fill slots only in the immediate 2 weeks.
7. Address any queries from the participant and provide any necessary informational materials to facilitate the study visit.

Qualifications

1. Diploma in any discipline and minimum 3 years of any work experience, or 'O' levels with minimum 10 years of working experience.
2. Work hours are required for afternoons and evenings on weekdays and at least 2 weekends per month.

3. Hourly rate at $13, for 24 - 36 hours of work per week.
4. Familiar with using Zoom (video call, audio-recording, changing shared screens and mouse control)
5. Proficient in Excel (large tables, pivot, formulas).
6. Work-from-home can be the main arrangement.

Our client is a premium merchandise solutions provider focused on point-of-sale materials and equipment. They are specialize in customized OEM premiums , corporate gifts, procurement web portal, and point-of-sale merchandise for major multinational companies.

• Prepare quotations, sales orders, and purchase orders; maintain sales systems; assist with customer service and correspondence (calls, emails, letters, etc.).
• Support the Procurement Team to get the best pricing and terms, and coordinate with internal and external teams to align on project goals and deadlines.
• Monitor project progress, address issues, and ensure timely delivery (including DDP/Sample) to customers, track orders from initiation to fulfilment.
• Support the design team, monitor artwork progress, and ensure correct processing of local and international orders.

Requirements:

• Diploma and above
• At least 2 years of Sales Admin experience.
• Proficient in Microsoft Excel

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a premium merchandise solutions provider focused on point-of-sale materials and equipment. They are specialize in customized OEM premiums , corporate gifts, procurement web portal, and point-of-sale merchandise for major multinational companies.

• Ensure accurate and timely reports, forecasts, and variance analysis, providing monthly, quarterly, and ad hoc updates.
• Partner with departments to address challenges, implement changes, and support business goals with data-driven insights.
• Explore opportunities, develop plans, and assist with business cases and cash flow forecasts for strategic decision-making.
• Prepare strategic reports and presentations for senior leadership, including cash flow statements, consolidated financials, and profit and loss projections.
• Review subsidiary accounts to ensure alignment with group objectives, identifying and addressing potential risks.

Requirements:

• Diploma and above
• At least 2 years of Regional Accounts Management and Financial Modelling Analysis experience.
• Proficient in MS Excel and PowerPoint
• Strong presentation, interpersonal, and multitasking abilities, with a knack for creating strategic documents.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Responsibilities

· Perform credit worthiness analysis and reviews for existing and new customers.

· Assess and approve credit limit requests and provide support for payment terms recommendations.

· Prepare monthly credit and market risk reports.

· Comply with established processes.

· Prepare monthly credit and market risk reports.

· Development and implementation of credit and market risk framework and policies.

· Perform full credit analysis and provide credit and payment terms recommendation.

· Execute the annual compliance plan under the direction and supervision of a senior compliance officer or team leader.

· Provide support to senior compliance officers in organising, designing and delivery of compliance training.

· Conducts regular assessments to determine whether policies are compliant with the law.

· Provide compliance advisory to business units and business functions.

· Other duties assigned by superior

Job Requirements :

· Candidate must possess a Degree in related field or equivalent

· Effective team player with at least 3-year experience in risk analysis / control management

· Good team player and problem-resolver

· Self-motivated and be able to work under pressure and have sense of urgency

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

CS

As Engineering Director, you lead our engineering teams. This role is both strategic and technical. You are responsible for hiring new team members, managing managers, defining and promoting the team’s ways of working as well as developing training strategies. At the strategic level, you align engineering activities with company goals and objectives, provide expert guidance and support, approve newly-developed policies from various departments, and maintain positive relationships with both internal and external stakeholders. To be successful in this position, you should have exceptional leadership, communication, and management skills and years of management experience.

Chapters

• Optimize team composition and defines the strategy to move towards the optimal organizational setup of the chapters
• Ensure Backbase grades and salaries are kept within boundaries and calibrated during each performance cycle amongst the entire chapters
• Promote a diverse and inclusive culture in the chapters
• Ensure that all engineering managers in the chapters have the necessary skills to perform their role
• Reviews and pro-actively seeks out new tools and techniques that could improve our ability to effectively lead the people in the chapters
• Ensure well-defined definitions (responsibilities and positioning in the chapters) for all roles and continuously evaluates and improves them
• Ensure clear growth paths for all roles in the chapters
• Responsabile to keep attrition below the threshold
• Responsabile to keep billability above the threshold

Delivery

• Improve collaboration between operations, core teams and engineering managers on operational topics, recruitment, HR and Academy
• Support external partnerships related to sourcing of people and engineering support/tooling, engagement activities
• Improve collaboration between nearshore partners and Backbase on topics like recruitment and growth

Academy

• Improve collaboration between academy trainers, engineering managers and technical leaders to ensure to deliver the best training experience for our people, partner and customers

Qualifications:

• 10+ years as an Engineering Manager or IT operations
• Master's degree within the engineering field
• Excellent English speaking, writing and presentation skills

Job Responsibilities

• Perform credit worthiness analysis and reviews for existing and new customers.
• Assess and approve credit limit requests and provide support for payment terms recommendations.
• Prepare monthly credit and market risk reports.
• Comply with established processes.
• Prepare monthly credit and market risk reports.
• Development and implementation of credit and market risk framework and policies.
• Perform full credit analysis and provide credit and payment terms recommendation.
• Execute the annual compliance plan under the direction and supervision of a senior compliance officer or team leader.
• Provide support to senior compliance officers in organising, designing and delivery of compliance training.
• Conducts regular assessments to determine whether policies are compliant with the law.
• Provide compliance advisory to business units and business functions.
• Other duties assigned by superior

Job Requirements :

• Candidate must possess a Degree in related field or equivalent
• Effective team player with at least 3-year experience in risk analysis / control management
• Good team player and problem-resolver
• Self-motivated and be able to work under pressure and have sense of urgency

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Company Description

Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution.

Job Description

We are looking for an Associate to join our Projects Finance team in Singapore focusing on the construction side. Based in Singapore, this practice has an excellent market reputation and will provide the opportunity to gain top quality experience across a diverse range of work including cross-border deals.

Qualifications

The successful candidate will be academically accomplished, demonstrate exceptional technical proficiency, and maintain a strong dedication to client service.

Key Requirements:

• 3 to 6 years of post-qualification experience (UK notional)
• Must be qualified in a common law jurisdiction.
• Have a foundational construction capability, underpinned by a minimum of 2 years of transactional construction experience gained in a reputable law firm setting.
• Exhibit a genuine interest and proactive approach to understanding our clients' businesses and industry nuances.
• Thrive in collaborative team settings while also being capable of driving tasks independently.
• Display self-motivation and the ability to operate autonomously when required.
• Possess excellent interpersonal skills, with a natural aptitude for building and nurturing client relationships.
• Approach problem-solving creatively, with a focus on delivering practical solutions rather than solely identifying issues.

Responsibilities

• Develop and improve finance-related processes, policies, and standard operating procedures.
• Drive financial planning and budgeting to meet organizational goals.
• Monitor performance, identify variances, and implement corrective actions.
• Conduct analytics and scenario modeling to support decision-making.
• Act as a communication liaison between internal and external stakeholders.
• Manage funding requests and track utilization to ensure compliance.
• Receive on-the-job training and participate in relevant courses to gain practical experience.

Requirements

• Degree in Business, Accountancy, Economics, or a related field.
• Minimum of 3 years of relevant experience.
• Strong organizational skills with the ability to create structure in dynamic environments.
• Self-motivated, detail-oriented, and analytical.
• Able to collaborate effectively with diverse stakeholders.
• Proficient in Microsoft Office (Excel, Macros, PowerPoint, Word); SAP knowledge is a plus.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Oversee the Accounts Payable function, ensuring compliance with GST reporting and regulations.
• Review creditors’ aging, reconcile vendor accounts, and process payments to creditors.
• Perform month-end closing activities, including journal reviews, general ledger reconciliations (such as bank reconciliations), and monthly fluctuation analysis.
• Maintain efficient operations of the Accounts Payable function, ensuring timely and accurate recording of liabilities.
• Ensure GST returns are submitted promptly and in adherence to GST rules and regulations.
• Review and process debit note requests.
• Manage internal and external audits, ensuring timely resolution of issues and completion of audit requirements.
• Contribute to process improvement initiatives and ERP system upgrades.
• Lead efforts to identify and implement process enhancements.
• Undertake additional duties or projects as assigned.

Requirements:

• Diploma in Finance, Accounting or equivalent.
• Min 6 years of relevant working experience in AP for high volume of transactions.
• Experience in managing a team.
• ERP systems, such as SAP or Microsoft Dynamics experience would be advantageous.
• Strong knowledge of GST.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client is specialized in the production and distribution of disposable medical devices.

• Handle the automation projects including equipment upgrade, and assembly process productivity initiatives.
• Lead the automation initiatives to ensure the machine design, cycle time, project lead time and cost meet the requirements.
• Work closely with cross functional teams to achieve equipment effectiveness and improve process capability through process enhancement and validation.
• Contribute to continuous improvement projects to minimize operational disruption and achieve productivity savings.

Requirements:

• Degree in Mechanical/Electrical Engineering or equivalent
• At least 5 years of experience in automation and assembly processes from Medical Device/Pharmaceutical industry.
• Strong knowledge on automation machine design and PLC programming.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Responsible to source for new or alternative supply on products and services.
• Manage purchasing activities and services based on company's needs.
• Negotiate optimal prices for goods and services while maintaining quality standards.
• Supervise process and supplier performance and resolve issues with suppliers.

Requirements:

• Diploma in Procurement and Supply Management or equivalent
• At least 2 years of hands-on experience in procurement or purchasing specifically in the F&B industry.
• Proficient in MS office and SAP.
• Team player with good interpersonal and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

Payroll:

• Manage payroll processing and administration, ensuring compliance with relevant regulations and company policies
• Collaborate with other departments/functions to ensure accurate and timely processing of payroll data
• Develop and maintain payroll procedures, calculation formulas and policies, ensuring accuracy, minimizing risk, and improving efficiency of processes
• Maintain accurate payroll records and ensure data integrity and confidentiality
• Be accountable for internal and external payroll audits
• Monitor and report on payroll-related expenses, including salaries, benefits, and taxes
• Collaborate with other functions to ensure the accuracy of employee salary data and assist in troubleshooting payroll system issues
• Stay up-to-date with changes in payroll regulations and best practices, and implement changes as necessary
• Responsible for statutory and ad-hoc surveys submission pertaining to payroll

Mobility:

• Review, record and consolidate Mobility policy and process as necessary to align with organization, business and talent needs, review and streamline processes to ensure smoother flow of operations with regards to movement of talent between countries and HQ
• Support assignees on general queries and support other functions for reports and information in the regional mobility space
• Provide excellent customer experience to all outbound employees, relating to mobility activities
• Ensure proper documentation for all stages of assignment and for audit purposes
• Work closely with HR team to provide support or information related to mobility

Requirement:

• Diploma or bachelor’s degree in human resource, accounting, finance, or related field
• Minimum 2 years of experience in payroll management, with experience managing payroll
• Strong knowledge of Employment-related/labour laws and regulations, payroll regulations and compliance requirements
• Strong organizational and analytical skills, with ability to manage multiple priorities and meet deadlines
• Proficiency in payroll software and Microsoft 365 applications
• High level of attention to detail and commitment to data accuracy and integrity

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

Our client is a leading provider of maritime energy solutions.

• Conduct and oversee quality checks of documentation following the company’s document control procedures in an ISO-certified environment, identifying and reporting any compliance issues.
• Engage in incident investigations, ensuring that reports include root cause analysis and lessons learned are documented in the company’s database.
• Oversee all HSEQ programs, generate status reports, and assist in the preparation of tender documents.
• Support the ongoing enhancement of a positive safety culture.

Requirements:

• Internal auditor for ISO 9001, 14001 and 45001 certified
• Diploma in HSE/Marine Engineering or equivalent.
• At least 2 years of HSE experience in Marine/Shipping/Ship repair industry.
• Knowledge of ISM and ISPS codes, incident investigation techniques and risk management.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a leading provider of maritime energy solutions.

• Acquire and implement marketing activities to bring in new customers and service existing customer relationships.
• Stay up to date of global oil/energy market movements and conduct research and analysis of markets, monitor demands and supply of the bunker supply to identify business opportunities.
• Observe customer utilization of company credit lines, payment performance, and assist with collections if necessary.
• Handle any disputes or claims resolution in the event of any disagreements/claims.

Requirements:

• Degree in Business/Marketing or equivalent
• At least 2 years of Sales/Marketing experience in Oil and Gas industry.
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Deliver engineering support for wide range of products (RF / Mixed Signal / Digital) through all phases from development to production release.
• Liaise closely with test engineering team and production support team to drive debug activities, reliability qualification and yield enhancement.
• Maintain close interaction with Product Test Engineering team and communicate technical product status to management.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent.
• At least 5 years of Product/Test Engineering experience with foundry process background.
• Hands-on experience with Advantest 93K ATE.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Prepare cost estimates, budgets, P&L for construction projects.
• Monitor project costs and track variations to ensure the project stays within budget.
• Conduct site measurements and valuations for interim payments and final accounts.
• Prepare progress claim
• Monitor project progress and prepare for any variation order(s) during project period
• Assist in contract administration, including reviewing contracts and managing claims.
• Provide admin support to site team
• Other adhoc task assigned

Requirement:

• Bachelor’s degree in Quantity Surveying, Construction Management, Civil Engineering, or a related field.
• At least 1 year of experience
• Ability to work independently and willingness to work uner pressure.
• Positive working attitude and good communication skills.
• Preferbly with RC experience

• Execute daily production activities on the production line according to work instructions, including tofu making operations.
• Ensure cleanliness and hygiene standards are maintained in the production area.

Requirements:

• PSLE and above
• At least 1 year of relevant working experience.
• Able to work in hot, humid and wet environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Support dental surgeons in clinical and dental procedures, including the preparation and sterilization of dental instruments.
• Uphold a high standard of infection control and maintain the cleanliness of clinic facilities.

Requirements:

• GCE N Level and above
• At least 2 years of experience as a Dental Assistant.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Singaporean/PR only

Salary : $2800 to $3000

• 8 working hours a day + 1 hour of break.
• One meal provided a day
• 6 day work week

Responsibilities:

• Greeting and assisting customers in a friendly and professional manner
• Accurately processing cash, credit card, and mobile payments
• Ensuring the cash drawer is balanced at the start and end of each shift
• Maintaining a clean and organized work station
• Responding to customer inquiries and resolving any issues
• Supporting the wider bar and beverage team as needed

Staff Benefits:

• Medical and Dental benefits
• 14 Days Annual Leave
• $100 full attendance allowance per month

If interested, contact Jie Wei at 82821913

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

Scope

Investment management, Client Engagement, Product Management

Qualifications

MBA/ CA/ CFA/ CFWA

Experience

10+ yrs of total experience with a minimum of 5yrs handling UHNI Clients in Private Wealth units of Domestic Banks/ NBFCs/ EAM/ Wealth outfits.

Role

• Identify, develop, and manage client relationships; deliver a suite of services and products catered to the client’s requirements.
• Negotiate & structure transaction proposals that cater to the client requirements and meet their broader investment objectives.
• Act as the primary point of contact and overall relationship manager for those clients.
• Support the client wherever possible & be the first port of call for those clients. Deepen relationships with existing clients.
• Leverage the integrated Nuvama Platform and establish synergies to scope opportunities continuously for clients
• Team P&L handling experience for Team lead candidates

Client segment: UHNI clients with Financial Assets of USD 3 Mn & above

Functional Competencies

• Understanding of broader economy - global and local, knowledge of capital markets and various asset classes
• Experience in investment management/ investment advisory/ product management

Behavioral Competencies

· Ability to think BIG, High on Integrity, Passionate, Ambitious, Perseverant, Collaborative

· Relationship management skills, interpersonal skills, excellent communication & interpersonal skills

• Design, develop, and implement software solutions on the .NET platform using Sitecore technologies.
• Collaborate in a fast-paced environment with the development team to deliver Sitecore Experience Platform and related products.
• Work with Sitecore 10, SXA, GraphQL, Sitecore Headless, Templates, Layouts, Components, and other Sitecore tools.
• Apply Sitecore Best Practices, focusing on security roles, workflows, caching, and performance optimization.
• Document system architecture, components, features, and functionality for the development team.
• Utilize version control tools like Git/TFS, and apply knowledge of REST, SOAP, SQL, and other web technologies.