Trainer, Warehouse
The Trainer will work with the Operations team to provide on-the-job training to new hires and tenured employees in various operational areas of the warehouse. The trainer is responsible for identifying the training needs of each warehouse associate that they are assigned and to ensure that appropriate programs and training methods are created and implemented to meet these needs.
Main Duties and Responsibilities:
· Provides training for individual or group settings to new hires as well as tenured employees (i.e., order selectors, loader, auditors, etc.).
· Create landmarks to be achieved through training methods and create training plans.
· Coach, counsel, and inspire employees to not only meet but exceed required production goals.
· Conducts skill needs assessments to identify specific skill/knowledge gaps, training objectives, work situations and changes in training policies and procedures.
· Coordinates trainings and re-certifications, ensuring training is designed, delivered and evaluated for consistency.
· Observe employees to determine the effectiveness of training programs and ensure that any additional training requirements are fulfilled.
· Document each training program and module properly and provide follow-up for refresher training courses.
· Determine that trainees are aware of order accuracy procedures and conformity at each stage of the training.
· Exhibit and practice positive communication and team-building skills with trainees to ensure a consistently professional environment.
· Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and Manager.
· Maintain a training log with trainees and hold weekly one-on-one meetings with new selectors.
· Functions as a team member within the department and, as required, perform other duties as assigned by management.
