Job Description

• provide adhoc technical support on daily basis ;
• see through the implementation of custom mobile app ;
• set up and maintenance of servers ;
• procurement and recording of company IT assets ;
• diagnose and troubleshoot technical issues

Job Requirements

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Good understanding of computer systems, mobile devices, mobile applications and other tech products (including maintenance of CPU set)
• Familiar with infrastructure set-up, server/firewall set-up, administration of server and domain (including domain migration)
• Proficient in Microsoft Excel (VBA is a plus)
• Excellent problem-solving and communication skills
• Diploma in Information Technology, Computer Science or relevant fields

This is an exciting opportunity for an experienced Science and Physics teacher to join a growing, boutique school in the heart of Singapore. The successful applicant will be expected to teach Science from ages 11-14 and Physics from ages 14 to 18. The school offers both IGCSE (Double Award) and International A Level Physics, so experience in these areas would be an advantage. They will have outstanding subject knowledge and have the ability to enthuse and inspire students, maximizing achievement and progress at all levels. A teacher with flexibility, resilience, and a caring and kind approach towards students. A learner with a drive to develop creative new approaches to student learning within a collaborative environment.

KEY RESPONSIBILITIES

• Deliver the Science and Physics curriculum to assigned classes in accordance with the School’s timetable.
• Differentiate lessons according to the abilities and learning needs of individual students.
• Promote independent learning by adopting teaching and learning strategies which develop the competence and confidence of every student.
• Ensure the thorough implementation of subject specifications, teaching schemes, assessment policies and reporting procedures.
• Assess and develop the Physics curriculum in the school
• Plan and deliver schemes of work, including the choice of appropriate teaching and learning methods to meet the needs of the subject, and of different students.
• Keep abreast of current developments in Science and Physics education and to adapt the curriculum content and methods of teaching and examining as appropriate.
• Identifying appropriate resources within the limits of the school budget.
• Ensure health and safety policies are followed within the Physics classrooms.
• Ensure that the Physics classroom presents a stimulating environment, which help to influence students’ attitudes positively towards the subject.
• Ensure students’ work is regularly assessed and that homework is in line with school policy.
• Report to parents in accordance with the school’s reporting policy.
• Use information gained from assessment, recording and reporting procedures to generate further improvement in student achievement.
• When required, take on a form tutor role in the Senior School and fulfill the responsibilities of that position.
• Follow the School’s policies and procedures with regard to discipline and behaviour, daily routines, duties, homework, leave of absence and visits.
• Contribute to co-curricular activities that broaden students’ experiences and contribute to the general life of the school.
• Promote the study of Physics amongst students and parents.
• Attend and contribute to meetings of a professional nature.
• Maintain appropriate links with teaching colleagues in all sections of the school and foster cross-curricular links where appropriate.
• Liaise with members of the Inclusive Education Team with regard to individual students, to ensure that those needs are understood, planned for and met.
• Develop effective links with the wider community, in order to extend the study of Physics and enhance teaching and learning.

QUALIFICATIONS

• At least 2 – 5 years relevant professional teaching experience in education;
• The candidate should hold a minimum of a Bachelor Degree in Science or Education or equivalent, which is obtained from a recognised University or College involving not less than 3 years full time study;
• Teachers Certificates, Diplomas or other Teacher Accreditation courses and certification are required if the applicant’s degree is not in Education;
• IB PYP course and training are highly valued;
• Knowledge of or willingness to acquire knowledge of inquiry based learning is required;
• Applicants must provide original copies of their Certificates and academic transcripts for authentication;
• International experience, especially in Asia is highly regarded.

If you love great food and coffee and enjoy working in a cafe setting, this is the place for you!

Job Description:

• Oversee the daily operations of the outlet for efficient operations
• Oversee both front and back of-house operations
• Assist in training of new employees as well as the continuous training of existing staff
• Provide exceptional customer service and lead staff to do the same
• Respond to customer complaints quickly and resolve them effectively
• Plan and assign daily workloads to team members
• Plan team members’ work schedules and compile timesheet
• Report on management regarding sales results and productivity
• Handle food and beverage preparation and ensure desired quality and standards are achieved
• Develop marketing strategies to improve sales and profitability
• Provide excellent service experience to all customers
• Handle all customer queries and feedback in a professional and timely manner
• Ensure that policies and standard operating procedures are strictly adhered to
• Guide and monitor the work performance of all staff
• Monitor and ensure the quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company’s standards
• Analyze and resolve problems in a timely and accurate manner
• Oversee purchasing to stay within budget
• Able to perform additional duties as requested by the Management as and when required

Job Requirement:

• Previous supervisory experience preferred in the hospitality or F&B industry.
• Ability to work in a fast-paced setting and independently
• Strong Multi-Tasking skills
• Customer-Centric
• The physical ability to remain standing for long periods
• Exceptional organizational, communication, and customer service skills
• Strong leadership skills, mature, outgoing & guest-oriented, good communication skills
• Strong sense of responsibility
• Able to work independently and withstand pressure
• A minimum of 2 years of relevant experience at the supervisory level in the hospitality or F&B Industry
• Ability to perform flexi shifts, and able to work on weekends & public holidays.
• 6 days work week

Benefit:

• Staff Meal
• Staff Discount
• Birthday Voucher
• Uniform will be provided
• Sales Target Incentive

This position offers an exciting opportunity to engage with students as a Secondary Teacher for Business Studies. Preference will be given to candidates with experience in the Cambridge curriculum. If you are passionate about fostering academic excellence and have a strong background in social studies education, we encourage you to apply and contribute to our dynamic learning environment.

Purpose of Job

• Working to the LM in maintaining high academic standards within their subject area.
• To ensure that students are supported in their learning journey through Secondary School and set the highest aspirations for their students’ achievement and development, both in the classroom and through creating / highlighting opportunities outside the classroom.
• Model and promote best practice in the teaching and learning in the subject
• Monitor and evaluate all aspects of the work of the subject and to respond appropriately to emergent issues ensuring that students are supported in their learning journey
• Provide holistic pastoral support and engage as appropriate with parents / home to support student’s journey at school

Overall Responsibilities

• Promote high standards in all aspects of school life, particularly in student progress
• Actively support the mission, values and vision, culture and policies of the school
• Inspire and motivate students, teachers and other school employees
• Comply with the professional duties of the Invictus Staff Handbook and additional policies & procedures
• Contribute to a school culture which is positive, purposeful and professional
• Engage positively in the school Appraisal process and performance management arrangements
• Take a fair and appropriate share of additional duties.
• Maintain a teaching load appropriate to the position, and as directed by the Head of Secondary.
• Support and attend all major school events.
• Are fully committed to safeguarding and to promoting the welfare of children and young people

Education, training and qualifications

• Appropriate degree, with UK PGCE, or other teaching qualification giving QTS
• Working knowledge of the National Curriculum of England including KS3, IGCSE/GCSE and A Levels as appropriate
• Evidence of relevant and challenging continuing professional development

Knowledge and experience

• Minimum two years’ teaching experience
• Be aware and up to date in all relevant safeguarding polices and practice
• Knowledge and experience of how to use of ICT effectively in promoting student learning
• Recent and consistent involvement in pastoral activities
• Previous experience or knowledge of working with students for whom English is not their first language

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Description

• Assist the Project Manager in administrating documents, purchase orders at site site office ;
• Provide admin duties and clerical supports to site personnel ;
• Liaise closely with head office for necessary documentation ;
• Other ad-hoc duties as assigned

Requirements

GCE 'O' / 'N' Level ;

Proficient in MS Office.

Job Description :

• Liaise closely with site team to maintain a high level of safetym, health and environmental standards ;
• Conduct regular inspections to ensure safety compliance to all statutory safety and environmental regulations ;
• Ensure risk assessment and safe working procedure are properly executed on site ;
• Facilitate and conduct audit in order to ensure compliance with ISO14001 and OHSAS45001 standards ;
• Liaise with relevant authorities on all WSH issues ;
• Any related ah-hoc assignment as instructed by the management.

Job Requirements :

• Diploma in Workplace Safety & Health disciplines ;
• Minimum 3 years of relevant experience in construction industry ;
• Registered WSHO with MOM and registered ECO with NEA ;
• Knowledge of ISO 14001, OHSAS45001, GGBS and CONSAS audit.

Job Purpose

The Assistant Engineer’s job scope shall include leading a team of Technical Officer(s) to perform Preventive Maintenance (PM), Corrective Maintenance (CM), Overhaul (OH) and Engineering Support (ES) on all SMRT Thomson-East Coast Line (STEL) Trains, Depot and Workshop equipment so as to provide a safe, reliable and comfortable journey for our commuters.

Responsibilities

• Be aligned and act in accordance to SMRT's Vision, Mission, Service Standard and Core Values.
• Ensure good understanding, knowledge and skills needed for all maintenance activities and provide support for staff training.
• Lead and supervise a team of Technical Officer(s) to perform preventive, corrective, overhaul, troubleshooting, engineering analysis, investigation or any assigned maintenance activities on all rolling stocks, depot and workshop equipment.
• Assist to plan and coordinate staff deployment and shift roster to optimise resources utilisation.
• Verify and ensure all tasks executed by the team are in accordance to latest Work Instructions, Quality, Maintenance, Operational and Safety Procedures, and to ensure personal and peers’ safety at all times.
• Ensure spares, tools and equipment used are in good condition and calibrated if necessary.
• Perform train shunting activities and operate depot equipment, maintenance vehicles and maintenance equipment to support maintenance activities of the group.
• Verify and ensure work records done by the team are updated factually, accurately and timely on Work Records Form and on the Maintenance Management System
• Report immediately any abnormalities or practices observed that are not in accordance to Work Instructions, Quality, Maintenance, Operational and Safety Procedures.
• Adopt KAIZEN methodology (5M, 5S & 5W) to eliminate 8 Wastes and improve Productivity and Value of work performed.
• Provide support to staff, contractors or any other personnel who are required to perform work on depot and all rolling stocks.
• To support the group during incidents, accidents and emergencies.
• Ensure excellent housekeeping are maintained within all work areas.
• Maintain a high level of work discipline and standards.
• Perform any other task as assigned.

Qualifications & Work Experience

• Diploma in Electrical, Mechanical or Mechatronics Technology/ Engineering from a recognized institution.
• Preferably 5 year’s relevant experience in the railway environment.

This position is responsible for administrative and coordination duties between kitchen and operations and Catering Sales Team in Creative Eateries Catering division.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Administrative duties

· Printing of food tags, Function Orders, Timestamps

· Filing of Invoices

· Submission of Petty cash claims

· Issuance of Uniforms

· Booking of ad-hoc services e.g. delivery services

Submissions to HR Department

· Submission of Part-time staff salary details

· Submission of salary claims on Attendance Management System

Certification Systems

· Implementation of Halal System e.g. filing of documents, Good Receiving

· Implementation of Food Safety System e.g. forms recording

Reports directly to Director of Corporate Affairs & Human Resources & Catering Operations Manager.

· Supports Corporate Affairs

· Supports Executive Chef

· Any other ad hoc administrative duties assigned

REQUIREMENTS

· At least 1 year(s) of administrative experience in the related field

· Ability to work independently and in a team

· High level of responsibility and initiative

· Working Location: Senoko (FoodAxis)

· 5 Days Work Week (4 Weekdays & 1 Weekend)

Job Purpose

The PM, CM and operations will be carried out by the in-house teams with certain activities outsourced toVendors. TO may be assigned as Person-In-Charge (PIC) to monitor Vendors when performing their assignedtasks.

TO shall carry out the PM, CM & Operation of STMV, Locomotives and Wagons. TO shall be responsible andaccountable for his / her works and the Vendors’ works. All works shall be carried out in accordance with therelevant Quality Procedures, Maintenance Manuals, Work Instructions, Work Safety Procedures, LTArequirements, Railway Operation procedures and Contracts Specifi cation (for outsource work). All of ETB’sequipment and the associated peripherals shall be eff ectively and effi ciently maintained to the requiredoperational, reliable and safety standards to achieve the key objectives of the Branch.

Responsibilities

1. Maintain & Operate the STMVs, Locomotives & Wagons as per procedures.

2. Monitor the Vendors for outsourced works under his charge.

3. Carry out the day-to-day maintenance, operation, and administration activities of ETB.

4. Ensure that the latest version of work instructions/procedures, RA, Circulars and are used.

5. Meet the set KPIs and maintain high level of productivity and quality.

6. Attend daily Toolbox meeting conducted by AE.

7. Subjected to regular safety inspection/audit at worksites to ensure compliance to safety procedures.

8. Regularly review the requirement of maintenance tools, equipment, spares and if needed, inform AE or EMMfor procurement in a timely manner.

9. Participate in the inspection of assets for defects punch-listing and review of the defects punch-list.

10. Assist AE in mentoring new staff during their Supervised Field Training (SFT).

Qualifications & Work Experience

• NITEC / NTC 3 / Higher NITEC in the following discipline: Aerospace / Automotive / Electrical / Electronic/ Mechanical / Mechatronic / Microelectronic / Rapid Transit / Marine / Robotics.
• Preferably with a minimum of 2 years of experience in heavy/industrial equipment operation ormaintenance.

Skills

In addition, those with experience in welding, non-destructive testing, Quality Assurance/Control and thefollowing skills, attitude and knowledge will have added advantage:

- Ability to manage and lead a team of Vendors’ Supervisors/Workers working toward the department’sobjectives.

- Able to work independently and with all levels of staff .

- Possess good interpersonal and communication skills.

- Resourceful, self-motivated, and result-oriented.

SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s fi rst mass rapid transit system. Today, wemanage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-EastCoast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141km of rail tracks across 108 stations, we serve millions of commuters daily.

We are looking for a proactive Quality Assurance Tester to enhance their testing capabilities and collaborate within an Agile framework with a mandatory experience in Temenos 24.

Responsibilities:

• Review and analyze user stories to refine them from a testing perspective.
• Collaborate with squads to develop test strategies and plans.
• Execute test cases, document results, and report defects in an audit-compliant manner.
• Support squads in troubleshooting and resolving defects.
• Assist test engineers in developing test automation solutions.
• Provide continuous feedback by reporting defects and issues in a timely manner.
• Ensure quality throughout the change process in collaboration with squads.
• Improve testing services as part of an ongoing improvement process.
• Conduct post-release testing, production support, and training for support teams.

Requirements:

• Proven experience as a Quality Assurance Tester, preferably in the financial industry.
• Hands-on experience with Agile frameworks and QA methodologies.
• Experience testing both in-house developed and vendor-based applications.
• Strong understanding of functional and workflow-based system design, especially across interconnected systems.
• Solid knowledge of securities lending, repo, and back-office processes:
• Settlement workflows (DVP, FOP)
• Corporate actions and securities positions
• Trading, collateral management, and financial workflows.
• Experience with Temenos T24.
• Proficiency in Jira and testing tools.
• Strong communication skills in English.

This is an initial 1-year contract role. (Perm conversion)

Job Description:

• Lead the project team in the delivery of the project.
• Control the time, cost and quality of the project.
• Plan and coordinate all aspects of the construction process.
• Management of the construction project in order to meet the construciton timeline with cost efficiency without compromising quality and safety.

Requirements

• Possess bachelor’s degree in civil engineering or construction related degree
• Minimum 5 years of experience in completed condominium or large projects as Project Manager

Roles & Responsibilities

· Assist the project manager with all activities on site.

· Manages the site, including planning, supervising, and ensuring orderly job delegation and smooth operations.

· To control materials, plan the overall schedule and implement specific planning measures.

· Arrangements for logistic, hoisting, and scaffolding access in support of daily operations

· Establish and maintain quality standards and ensure that site inspections and issues are resolved as soon as possible.

· Attend meetings related to the project and prepare progress reports and work schedules.

· Other ad hoc tasks as necessary

Requirement

· Minimum of a Diploma or Degree in Construction related fields.

· 5 years and above experience in building projects/civil preferred

· Good people management skills to coordinate with different teams.

· Able to work independently and possess good problem-solving skill.

We are looking for an experienced DevOps Engineer with on time series like One Tick.

Responsibilities:

• Maintain our time series database (OneTick)
• Drive our automation effort by proposing and developing scripts
• Manage configuration, packaging and deployments of application components based on software and documentation delivered by developers
• Drive the onboarding of our application to common platforms (Observability Testing Framework, CI/CD platform…)
• Participate in the documentation effort
• Be a driver for standardization and automation
• Foster the engineering culture within your team

Requirements:

• Linux administration background (software packages, text processing, filesystem management, maintaining environments, logfile investigations)
• Scripting skills (bash, powershell, Python)
• Ability to work on both Linux and Windows infrastructure
• Observability tools (Grafana, ElasticSearch, fluent-bit, OpenTelemetry)
• knowledge with CI/CD experience (Jenkins, BitBucket, GitLab, Octopus, Maven)
• knowledge of communication stacks (RabbitMq, Kafka, Websocket, Websphere MQ)
• Preferred Qualifications:
• Experience with Onetick application (time series database), service configuration (memory loader, locator files, system process), graph queries and admin tasks.
• Experience with distributed architectures and high-throughput, low-latency systems.
• Knowledge of Agile methodology and tools (SAFe, JIRA, Confluence)
• Work experience in the banking or financial industry.

This is an initial 1-year contract role. (Perm conversion)

Job Scopes

1) Promote feelings of security and trust in infants and toddlers.

2) Respond positively to infants and toddlers’ needs, responses and cues.

3) Provide routine care such as bathing, feeding, diapering, toileting, dressing and napping. Familiar with the steps and procedures in carrying out the routine care.

4) Facilitate children’s exploratory behavior, thinking and learning.

5) Plan and adapt activities to individual child’s needs.

6) Communicate effectively with infants, toddlers, their parents and other staff

Salary Depending on Experience and Qualification

As a Procurement Lead, you will play a pivotal role in ensuring our University's success by optimizing our procurement processes, building strong supplier relationships, and driving cost savings.

Key responsibilities include:

• Developing and implementing procurement strategies aligned with organizational goals.
• Analyzing spend data and market trends to optimize sourcing strategies.
• Building and maintaining strong relationships with key suppliers and stakeholders.
• Identifying, assessing, and mitigating risks in the procurement process.
• Driving process improvements and fostering innovation.
• Leading and inspiring the procurement team, fostering a culture of collaboration and high performance.
• Identifying and nurturing talent within the procurement team.
• Overseeing the implementation and management of procurement software and digital tools.
• Leading initiatives to modernize procurement systems.
• Ensuring compliance with relevant laws and regulations.

Requirements

· Minimum 10 years of relevant work experience in the SERVICE sector

· Minimum Degree Equivalent Qualification; or Equivalent professional procurement experience.

· Strong project and time management skills.

· Excellent interpersonal, communication, negotiation, and presentation skills.

· Ability to work well with multiple competing priorities.

· Superior customer service and relationship-building skills.

· Proactive in pursuing learning and development.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Account Executive

Up to $4000

5 days work

Location: Pioneer North

Job Description:

* Handle full sets of accounts for entity / multiple entities.

* Process and manage accounts receivable and accounts payable.

* Assist in managing the day-to-day finance and accounting functions of the company and its subsidiaries.

* Record and manage transactions and events relating to inventory, accruals, prepayments, capital structure, and finance costs.

* Prepare and manage intercompany transactions, reconciliation, and settlement.

* Manage credit control and perform bank reconciliations and collection.

* Responsible for quarterly GST Reporting.

Requirements:

* Diploma or Degree qualification in Accounting / Finance or related field.

* 3-5 years of relevant working experience

* Knowledge of using Navision software Microsoft Dynamics NAV.

EA Name: MANPOWER ACCESS PTE LTD

EA License No: 13C6854

EA Personnel Name: Teo Zhi Wee

EA Personnel Registration No: R22103947

Duration: 6 months (Jan 2025 - June 2025)

Location: Pioneer

Working Hours: 8:30 AM to 5:45 PM

Salary: Up to $3500 per month

Job Description:

-Managing peer teaching and coaching programs

-Handling logistics and bookings

-Reviewing and reporting on teaching support

-Facilitating the Academic Mentoring Scheme

-Monitoring the budget

-Supporting students with special needs and at-risk students

-Ensuring adherence to university guidelines

-Alumni and Departmental Support:

-Supporting alumni activities

-Organizing events

-Providing general departmental support

Qualifications:

• Min. Degree/ diploma
• Has prior experience in terms of teaching support.

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Forklift license is a MUST

Location: Boon Lay

5.5 days work week, Mon to fri 8.30 am to 5pm, Sat 8.30 am to 12.30pm

Job Description:

• Handle day-to-day logistics activities.

• Work closely with Supervisor & Manager to ensure operation and practices are in compliance with workplace safety and to achieve the assigned KPI.

• Lead process optimization and ensure efficiency in transport operations.

• Perform simple SAP transaction (GR / PGI/ DO creation).

• Brief daily meeting with team.

• Manage warehouse inventory (cycle count) and accountability (periodic stock take).

• Coordinate with Customer Care for urgent delivery matters.

• Responsible for a safe and clean work environment 5S.

HOW TO APPLY:

Interested applicants, kindly send your resume to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Mason & Co is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Mason & Co Pte Ltd

EA License No: 19C9622

EA Personnel: Cheah Wei Xuan (Thea)

EA Personnel Reg No: R23118878

Highlights:

• Permanent job opportunity
• 5 days work week, normal office working hour
• Great remuneration & benefits
• Great career progression
• Location: Raffles

Responsibilities:

• Secretarial of Directors in meetings, calls and follow-up session.
• Collate and coordinate meeting materials and presentations.
• Conduct market research and analysis on potential medical technology investment and summarise findings in review reports.
• Assistt in the application and follow up actions of the relevant trademark and patents. Maintain a register and monitor its progress.
• Provide administrative support in the office.
• Update and maintain contact list of the Directors.
• Organize and make necessary arranagements for conference, seminars and workshops. Develop and track budget for proper finances.
• Assume additional / amended job duties as determined by the supervisor, as the sole discretion of the company.
• Attend to any work that may assigned from time to time by supervisor.

Requirements:

• Minimum 5 years of working experience.
• Diploma or professional qualification in health related field.
• Professional written and oral communication skills.
• Excellent interpersonal communication skills, ability to liaise effctively with the stakeholders.
• Knowledge in medical device/healthcare field (preferred).
• Experience in investment analysis.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email to [email protected] with provided your latest resume in MS WORD format with below information.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Sim Jia Hui (Jacinda)

EA Personnel Reg No: R22106242

• This positon is open to Singaporean or Permanent Resident only.
• Communicate with the management and sub-contractors on the adjustments to cost estimates.
• Conduct the negotiations during the course of the project in order to ensure issues are resolved.
• Develop cost reduction strategies to enhance the overall value of the project.
• Monitor project costs to ensure the objectives of the project are achieved in accordance to building contract law.
• Prepare tender and contract documents in accordance to the building and construction regulations.
• Prepare the cost analysis for the project in order to ensure the overall value is enhanced.
• Monitoring subcontractors, construction progress and material needs, including any changes which may impact costs
• Preparing labour and supplier accounts for payment
• Writing reports detailing costs and progress
• Review project budgets and expenditures to ensure they stay within the available budget.
• Work with various stakeholders, Project Managers and Contractors, to facilitate smooth project operations.

Duties include:

• Handling of phone and walk-in enquiries
• Assisting Branch Manager in ensuring smooth operations and scheduling of appointments
• Be the face of the company during your interactions with both our existing and potential customers
• Communicate and share with our customers the benefits of our various treatment and services of our clinic
• Ad-hoc activities as assigned by branch manager

Requirements:

• At least 1 year working experience in a customer facing role in similar retail/TCM/Wellness industry
• Ability to communicate well in both English and Mandarin (TCM prescriptions are issued in mandarin as such proficiency in mandarin is required)
• Passion in providing superior customer service and addressing the healthcare concerns of our customers
• Team player and ability to work well with others
• Willingness to learn and adapt in a fast paced customer facing role

Benefits:

• Annual Leave
• Employee discounts for self and family
• Competitive salary and commission structure
• Annual performance bonus
• Career progression inline with our ongoing expansion plans
• Training and mentorship will be provided to assist you in achieving success in your role
• 6 day work week

We are an established TCM group of companies with more than a decade of experience in this field.

We are a modern TCM with aspirations to spread the wonders and long-term benefits of Traditional Chinese Medicine. Focusing holistically on one’s health & wellness, we aim to help individuals feel their best.

We have a growing network of TCM clinics in both Singapore and Malaysia, and would love for you to be a part of our growth story.

As part of our expansion plans, we are looking for a Branch Manager to join us. As a Branch Manager, you are at the heart of our success serving as the face of our business to customers and providing guidance to the staff assigned at the branch.

Duties include:

• Handling of phone and walk-in enquiries
• Providing excellent customer service for all our guests
• Promoting our treatment services, promotions and periodic special deals
• Engage customers and drive sales to achieve targets
• Leading the team to ensure smooth outlet operations and sales goals are achieved
• Work closely with inhouse TCM physician to optimise customers’ health goals (TCM specific)
• Preparation and packing of prescriptions as prescribed by TCM physician
• Issuance of invoices and other BAU processes
• Coordinating with HQ office for operational and marketing matters
• Ensuring KPIs are met at branch level for all staff
• Attendance of HQ monthly management meetings
• Conducting of branch morning meetings

Requirements:

• At least 2 year customer facing experience in a similar role in fields such as TCM, Beauty and Wellness
• Motivated and proactive to customers’ needs
• Ability to communicate well in both English and Mandarin (TCM prescriptions are issued in mandarin as such proficiency in mandarin is required)
• Assume the role of a leader by providing guidance and advice where required
• Ensure knowledge of services and products are kept up to date

Benefits:

• Annual Leave
• Employee discounts for self and family
• Competitive salary and commission structure
• Annual performance bonus
• Career progression inline with our ongoing expansion plans
• Training and mentorship will be provided to assist you in achieving success in your role
• 5 day / 6 day work week

Job Purpose

Assistant Station Manager works in a fast-paced and customer-facing environment and possesses a service-oriented mindset and pleasant disposition. He is able to multi-task effectively when responding to station operation requirements.

Station Duties

Assistant Station Manager supports the day-to-day station operations. These include preparing the station for rail service, ensuring safety and security of station premises, providing ticketing and fare related services. He/She monitors commuter flow and manages crowds during peak hours and/or during service degradation. He/She will also provide first aid as part of Emergency Response Team when required. He/she also manages access to the station and assists in track access and procession by maintenance teams and/or service providers.

Train Duties

Assistant Station Manager supports day-to-day train operations. These include preparing the Trains for service, conducting safety and security checks, performing first-line recovery of train and equipment malfunctions, and serving as an emergency train operator. He/She will man the Passenger Vehicle (PV), handle PV defects, and drive the PV.

• As an Assistant Station Manager, you will provide excellent customer service to our passengers to make their journey with SMRT a delightful one.
• You will assist in the operation and control of an MRT station, which includes monitoring of station equipment, responding to station emergencies, platform and concourse patrol, and other station related duties.
• You may be tasked to drive our trains in preparation for emergencies.
• You should have a NITEC in an Engineering discipline.
• You will be required to perform rotating shifts, including duties on weekends and public holidays.
• Successful candidates will undergo a structured training program to be equipped with the necessary knowledge and skills to perform the duty of an Assistant Station Manager.

Responsibilities

The Assistant Station Manager is responsible to:

• Man or drive the PV according to duty roster plan and when assigned by supervisors.
• Conducting security patrol in the train and reporting faults and abnormalities discovered
• Handle and process transactions for passenger (e.g. problem cards, upgrades).
• Ensures passenger safety and takes remedial action when necessary (e.g. no overcrowding at escalator landing area).
• Assists passengers in travelling in our system (e.g. purchasing of ticket, ticket problem, giving direction, enquiries on fares etc).
• Assists SM to perform administrative duties (e.g. upkeep logbooks, station files and circulars etc).
• Ensure the opening and closing of the station according to the appropriate timetable.
• Handles all train and station incidents and emergencies (e.g. accident, assault and train related fault/alarm etc).
• Be part of Company Emergency Response Team where one is expected to undergo CERT course
• Responsible for their own as well as their Team’s Safety. Staff shall uphold the CCL Safety Mission and 3 principles to complete tasks, perform duties, fulfil the goals of the organization, and adhere to the individual roles and responsibilities.

Qualifications & Work Experience

• NITEC/ Higher NITEC with Engineering background.
• Work on three rotating shift including weekends and public holidays.
• Ability to differentiate all colours (as not all indicators are accessible).
• Participate in exercises with internal or external agencies when required.
• Experience in frontline customer service working is preferred.

Skills

Technical skills include:

• Basic computer literacy.

Generic skills include:

• Customer-service oriented.
• Likes to work with people of all levels.
• Committed and has passion for work.
• Positive and open mind-set.
• Meticulous and alert.
• Ability to take initiative to make changes for better organization efficiency and effectiveness.
• Ability to work independently and be a good team player.
• Ability to work under stress and pressure.
• Ability to communicate effectively and clearly.
• Effective interpersonal skills.
• Proficient in English and preferably in one other official language.

Successful candidates will undergo a structured training programme to be equipped with the necessary knowledge and skills to perform the duty of an Assistant Station Manager. Subject to operational demands, training may be conducted in two phases. Upon completion of phase 1 training (train modules), staff may be deployed to perform train-manning duty first. Thereafter, staff will complete phase 2 training (station modules) to qualify them as full-fledged Assistant Station Manager.

SMRT Trains Ltd was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Job ID: 19355

• Location: Raffles Place
• Working hours: 8.45m - 5.30pm
• Salary: up to $5,500 (Depending on experiences)

Job Description

• Support for the development of overseas sales channels (preparation of proposal materials, customer needs interviews, proposals to local buyers, etc.)
• M&A project referral work
• M&A project introduction work
• Inbound investment support
• Various types of research work
• Overseas information dissemination

Job Requirement

• 1-2 years' experience in customer negotiation.
• Experience in consulting or sales is an advantage. Experience in overseas market research, business negotiations with local buyers and proposal writing would be an advantage (but not essential).
• Excellent research skills and the ability to listen to customer needs.
• Good communication skills in a cross-cultural environment and good coordination with customers and internal/external stakeholders.
• Flexibility to travel to the ASEAN region once a month is desirable (not mandatory).
• Japanese language skills is required in dealing with Japanese-speaking stakeholders.

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19355, Executive Consultant/ Senior Executive Consultant".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135