Job Scopes 工作范围

1) Teaching lessons to various levels of classes 教课程 向不同级别的课程教授课程

2) Class teacher in charge of all matters relating to children welfare and routine care 负责与儿童福利和日常护理有关的所有事项

3) Assist other teachers to help out in other classes 协助其他老师，帮助其他班级

4) Prepare lesson plans for the class(s) in charge 为负责的课程准备课程计划

5) Excellent communication and classroom management skills 优秀的沟通和课堂管理能力

6) 44-48 hours per week 每周 44-48 小时

Job Scopes 工作范围

1) Teaching lessons to various levels of classes 教课程 向不同级别的课程教授课程

2) Class teacher in charge of all matters relating to children welfare and routine care 负责与儿童福利和日常护理有关的所有事项

3) Assist other teachers to help out in other classes 协助其他老师，帮助其他班级

4) Prepare lesson plans for the class(s) in charge 为负责的课程准备课程计划

5) Excellent communication and classroom management skills 优秀的沟通和课堂管理能力

6) 44-48 hours per week 每周 44-48 小时

Salary Depending on Experience and Qualification

Job Description

• Industry/ Organization Type: Construction
• Position Title: Interior Designer
• Working Location: Geylang
• Working Hours: 5.25 days (Mon - Fri, 9.00 am - 6.00 pm; Alt Sat, 9.00 am - 1.00 pm)
• Salary Package: Basic salary up to $3,500 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Create and develop creative design concepts for commercial spaces, ensuring they reflect the client’s identity and business goals.
• Oversee the entire design process from concept to completion, including space planning, material selection, and project timelines.
• Meet with clients to understand their requirements, objectives, and budgets. Present them with design proposals, sketches, and material samples.
• Source and select high-quality materials, fixtures, and finishes that align with the design and commercial usability.
• Work closely with contractors, architects, engineers, and project managers to ensure the project is executed as per the design vision.
• Monitor projects to ensure they stay within the allocated budget and provide cost-effective solutions when necessary.
• Ensure that all designs comply with local building codes, safety regulations, and accessibility standards.
• Prepare and present detailed design concepts, mood boards, and 3D renderings to clients for approval.

APPLY NOW!!!

• Minimum of 2 years of experience in commercial interior design
• Proficiency in design software such as AutoCAD, SketchUp, Revit, and Adobe Creative Suite, etc.
• Excellent communication, presentation, and project management skills.
• Strong understanding of building codes, safety regulations, and accessibility requirements.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69618 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Basic Up to $3500 (depends on experience)
• Transport allowance & Commission, with AWS & Bonus, Increment
• Mon – Fri / 8.30am – 5.30pm
• Office at Woodlands
• On- job Training provided
• Industrial-used printing machine supplier

Job responsibilities:

• Develop new corporate accounts & service existing clients
• Prepare proposals, product demonstrations and training

Requirements:

• 1-3 years of B2B sales experience
• Min. Diploma in Engineering field
• With Class 3 driving license

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

Teo Hui Yee | R22105757

Our Client:

• Construction Industry
• Havelock
• Mon – Fri, 8.30am – 5.15pm
• UP $7,900 Gross

Job Description:

• Execute the project successfully using the PDCA (Plan-Do-Check-Action) cycle to ensure customer satisfaction.
• Develop construction plans focusing on quality, safety, and environmental standards, and identify risks with mitigation plans.
• Create a master schedule, quality and safety plans, manage budgets, and understand project contract terms and conditions.
• Build strong relationships with suppliers and subcontractors, ensuring effective collaboration.
• Manage site schedules, staff, and coordinate suppliers and subcontractors to meet customer expectations.
• Oversee construction schedules, quality, and safety to reduce costs while complying with codes and client requirements.
• Implement approved installation methods and explore new, efficient methods to lower costs.
• Foster efficient communication on-site, improve staff skills, and handle issues proactively to ensure smooth project execution.

Requirements:

• Min. Degree in Electrical Engineering or equivalent.
  Min. 5 years of technical hands-on working experiences.
• Knowledgeable in ISO 9000 / OSHAS 180000.
• Possess Building Construction Safety Supervisor Course.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Deidrie Chiam Rui-Xuan | EA Reg No: R23116361

RS Recruitment Agency LLP | EA Lic No: 17C8809

Client Engagement and Service Operations

• Operationalise engagement strategies through various outreach modalities and ensure optimal deployment of volunteers - Silver Generation Ambassadors (SGAs)
• Sense needs and identify older adults who require additional care and support and to coach SGAs on the same
• Consolidate feedback from older adults and partners to track fulfilment, identify and analyse needs in the community
• Ensure that stipulated performance standards, such as approval timelines and outreach targets and, care and support outcomes are met
• Execute operation validation as required to ensure that processes are adhered to and engagement quality and outcomes are maintained
• Coordinate active ageing programmes and functional screenings with community partners and government agencies to ensure events are held smoothly and divisional KPIs are met

Volunteer Management

• Supervise and motivate a team of SGAs to engage older adults through house visits & community events to attain the relevant desired outcomes
• Recruit, train and retain SGAs and guide them to meet the stipulated performance standards

Care Coordination and Community Engagement

• Coordinate care and support needs and referrals across the relevant agencies and community partners in a seamless manner
• Build relationship with local community stakeholders and partners (such as Regional Health Systems) to identify opportunities for collaboration that are in line with divisional work-plan
• Organise and support local community pilots, including review and evaluation to achieve better social-health outcomes for older adults
• Support community partners in the implementation of the AAC Centre model and other initiatives

Job Requirement:

• Degree in any discipline, healthcare, social work or counselling related field will be an advantage
• At least 2 years of relevant experience, preferably with experience in healthcare, social services or community engagement. Candidates with no relevant experience may apply too.
• Passion in communication or outreach work on public policies
• Strong ability to mobilise people into action
• Good people and communication skills
• Dependable and good problem solving skills
• Ability to work in fast-paced and dynamic work environment
• Able to work after office hours when required
• Only Singaporeans

Scope of Services

The scope of the services include, but are not limited to:

• Support project officers in managing IT systems across planning, design, development, deployment, maintenance, and support stages, ensuring adherence to policies.
• Facilitate system onboarding to cloud platforms, manage service activations and data migration processes, and handle technical feasibility assessments of change requests.
• Oversee User Acceptance Testing (UAT), review security and compliance reports, prepare cybersecurity documentation, and manage third-party risk assessments.
• Collaborate with vendors to ensure contract compliance, report project progress to managers and stakeholders, and perform ad-hoc administrative tasks.

Experience & Qualifications

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• 3-5 years of experience in digital project management, preferably having gone through at least one (1) full project lifecycle from initiation to closure.
• Familiar with deploying and managing cloud-hosted systems across the various Cloud Service Providers (CSPs), such as Microsoft Azure and Amazon Web Services
• Hands-on experience with system functionalities testing, GCC onboarding, data migration processes, and supporting services activations/requests.
• Experience in reviewing security hardening reports, VAPT and SCR reports.

• Skillsets :

1. Experience in Operational Technology (OT) and/or Industrial Control Systems (ICS)
2. Relevant professional certifications such as Project Management Professional (PMP), Microsoft Azure/AWS/Google Certified Solutions Architect, CompTIA Security+, SAN GIAC Security Essentials (GSEC), (ISC)2 Certified Information Systems Security Professional (CISSP)
3. Government on Commercial Cloud (GCC) experience would be an advantage

Admin Assistant ( 5 day week – Pandan Loop )

Roles and Responsibilities

1. Order Processing: Accurately process customer orders, including data entry and verification.

2. Order Management: Manage order status, track inventory, and coordinate with logistics teams.

3. Customer Communication: Respond to customer inquiries, resolve issues, and provide order updates.

4. Inventory Management: Monitor inventory levels, report discrepancies, and assist with stock management.

5. Returns and Refunds: Process returns, issue refunds, and resolve customer complaints.

Qualification Requirements

• GCE N Level

• PC literate

Salary $80 per day

whatsapp Grace 87952790

Our client is a well-established F&B operator in Singapore, renowned for managing a diverse portfolio of multi-concept gastrobars in prominent locations. They are seeking a Sous Chef with specialized expertise in Japanese cuisine.

Note:

Working Hours: Mon to Sat, 10:30 AM to 2:30 PM, 5:00 PM to 1:00 AM (Taxi claim reimbursement)

• Delicate knife skills for poultry and fish trimming
• Skilled with yakimono, agemono, sushi/sashimi,
• Good knowledge of Japanese ingredients
• Manage and uphold standards and discipline
• High level of time management skills
• Work under pressure, fast paced bistro bar
• Administrative task - Implement SOP, rostering, costing, ordering, stock taking

Requirements:

• With valid food hygiene certification
• experience in Japanese Cuisines
• With good Japanese Cutting Skillset

Interested candidates, please click APPLY or email updated CV to: [email protected]

Gemini Personnel Pte Ltd

EA License number: 23s2015 | EA Registration number: R24120181

Responsibilties

• M&E works with coordination interfacing with Architectural / Structure
• Monitor job progress and ensure that M&E contracted works meets all practical, commercial, requirements of productivity, quality and contract target completions;
• Ensure all M&E work is carried outwithin established budgets and schedules;
• Liaising with consultant to ensure all design work conforms to the codes and standards used by the client, or to agreed industry standards.
• Implement and oversee site projects assigned to ensure smooth project execution
• Manage internal and external M&E contractors well to ensure quality of work and scope of work is within specifications.
• To M&E coordinate with subcontractors/suppliers to execute contract works.
• Responsible for all inspection activities being carried out.
• Handling administrative work, site inspection and safety matters on site
• Assist in M&E planning, schedule and technical support to M&E Manager
• Assist for submission,evaluation of progress claim, variation work to M&E Manager

Admin Assistant ( 5 day week – Pandan Loop )

Roles and Responsibilities

1. Order Processing: Accurately process customer orders, including data entry and verification.

2. Order Management: Manage order status, track inventory, and coordinate with logistics teams.

3. Customer Communication: Respond to customer inquiries, resolve issues, and provide order updates.

4. Inventory Management: Monitor inventory levels, report discrepancies, and assist with stock management.

5. Returns and Refunds: Process returns, issue refunds, and resolve customer complaints.

Qualification Requirements

• GCE N Level

• PC literate

Salary $80 per day

whatsapp Grace 87952790

• Nearest MRT: Downtown MRT
• Working hours: 730am to 5pm / 9am to 630pm / 12pm to 930pm (rotating shift)
• Working days: 5 days including weekends
• Salary: $2000 - $3200 (based on experiences)

Job Description:

• Provide assistance at entry points while maintaining a sophisticated presence in customer-centric areas.
• Deliver swift, personalized service to create unforgettable experiences, attentively noting and acting upon individual preferences.
• Address tenant concerns promptly, utilizing feedback to enhance overall satisfaction.
• Share local insights to meet customer requests, including information on events, attractions, and dining options.
• Establish rapid yet robust relationships with customers/tenants of diverse backgrounds, meeting their unique cultural needs adeptly.
• Tailor service experiences specifically for C-Suite or equivalent customers/tenants.
• Be adaptable to support in other ad-hoc duties as needed.

Requirements

• Minimum O' level , with customer service experience
• Experienced in handle difficult situations / clients
• Willing to work on weekends & public holidays when required
• Able to start immediately or within short notice

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie | R1548888
EA License Number: 10C3804
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

• Service monitoring
• Price tracking
• Monitor volume distribution to ensure cargo is going in the appropriate direction.
• Prompt RA rate submission
• Create marketing reports and/or analysis on service or location performance improvement
• Approve rate, free time, and local costs according to guidelines/policies.
• Resolve and follow up on day-to-day marketing issues with locations and concerned parties.

Requirements

• A diploma or degree in maritime studies, shipping, logistics, or a related area.
• Training will be offered, however prior experience with shipping is essential.
• Proficient in Microsoft Office (Word and Excel)
• Familiar with Apollo and Odyssey.
• Short notice or immediate start would be an advantage.
• Candidate must be diligent about details, have a good learning mindset, and be able to cope in a fast-paced working atmosphere

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Salary range : $2500 - $4,000
• Location : Buangkok
• Working Days: 4 days / week
• Monday - Sunday 8am to 7pm

Responsibilities

• Carry out preventive and curative medical services under the guidance of the doctor and head nurse
• Oversee the general health of the residents: participate in and supervise medical and nursing care routine
• Supervise and assess the performance of nursing aides and health attendants
• Assist and carry out emergency situations in the Home
• The Staff Nurse will report to the Head Nursing and Therapy

Requirements

• Candidate must possess at least a diploma / degree / professional degree in Nursing
• Candidate must be a State Registered Nurse with valid certificate by the Singapore Nursing Board (SNB)

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Job Description & Requirements

• Build and maintain relationships with small and medium-sized enterprise (SME) clients, understanding their financing needs and business objectives.

• Act as the main point of contact for SME clients, addressing inquiries, concerns, and requests promptly and effectively.

• Develop a deep understanding of clients' businesses, industries, and market dynamics to provide tailored financial solutions.

• Source and identify new lending opportunities within the SME segment, including prospecting and lead generation activities.

• Conduct comprehensive credit assessments and risk analyses for loan applicants, evaluating their creditworthiness, financial stability, and repayment capacity.

• Structure and negotiate loan terms and conditions in accordance with lending policies, regulatory requirements, and risk management guidelines.

• Manage a portfolio of SME loan accounts, monitoring loan performance, repayment behaviour, and compliance with loan agreements.

• Proactively identify and address potential credit risks or delinquencies, implementing appropriate remedial actions as necessary.

• Work closely with internal stakeholders, such as credit analysts and legal teams, to ensure timely and accurate loan documentation and processing.

• Provide financial advisory services to SME clients, offering insights and recommendations on business growth strategies, cash flow management, and capital allocation.

• Assist clients in preparing loan applications and supporting documentation, guiding them through the loan approval and disbursement process.

Requirements:

•Minimum 4 years’ experience in commercial banking, SME lending, or relationship management, with a focus on business development and credit analysis.

• Demonstrated track record of successfully originating and managing SME loan portfolios, achieving lending targets, and mitigating credit risks.

• Strong financial analysis skills, including the ability to evaluate business financial statements, assess credit risk factors, and perform cash flow modelling.

• Familiarity with credit underwriting standards, loan structuring techniques, and risk mitigation strategies in the SME lending context.

• Strong networking skills and the ability to cultivate relationships with key stakeholders in the SME community, including business owners, industry associations, and referral partners.

If you meet the above qualifications and are ready to advance your career in Business Development Manager, we’d love to hear from you!

How to Apply: Please send your resume and cover letter to [email protected]

Glenn Wong
Financial Services Business Lead
R1106685

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• Salary : $4,500 - $5,500
• Location: Buangkok
• Working hours: Monday - Friday 8am - 630pm

Job Responsibilities

• Clinical, supervisory, and administrative responsibilities
• Provide leadership, supervision to a team of social workers, caseworkers or other support staff
• Oversee complex cases, ensuring that appropriate interventions and services are provided, and conduct assessments and develop comprehensive care plans
• Collaborate with other professionals, agencies, and community organizations to enhance the delivery of social services
• Work to influence policies and practices that impact the well-being of the residents, and contribute to the development of policies and procedures within the organization
• Provide training sessions and workshops for staff and stay updated on relevant research and best practices in social work
• Handle administrative tasks related to programme management, such as budgeting, reporting, and compliance with regulations
• Respond to crises and emergencies, providing immediate support and intervention when necessary

Job Requirements

• Degree in Social Work
• 3 years of direct practice, 1 year of supervisory role

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

• Office Hours
• Transport from Jurong East MRT
• Working Location @ Jurong Island
• Basic, Site Allowances, Performance Bonus, 13 months AWS

Duties and Responsibilities of Senior Laboratory Assistant

The Senior Laboratory Assistant is responsible for conducting laboratory tests and samples and quality inspections assigned to them by the Supervisor.

They are expected to be knowledgeable on all equipment operating procedures as well as all quality control procedures and competent on the use of laboratory equipment.

Other responsibilities include:

• raw material process and finished product quality control analysis
• advance maintenance, calibration and troubleshooting of assigned laboratory equipment
• maintenance of chemicals and consumables inventory, preparation and standardization of chemical reagents and waste management.
• maintenance of quality records and development of quality procedures
• training of junior laboratory or chemical technicians
• Calibration of equipment
• Conduct and contribute to risk assessment, Quality Procedures and Decision making on quality & maintenance
• Procurement of materials and budget controls
• Implementing QA & Safety Activities

Requirements

• Diploma in Chemical Process Technology or chemistry related field.
• Min 5 years’ experience in conducting Manual Wet Chemistry or Manual Lab Testing.
• Hands-on experience with equipment calibration and reagent preparation.
• Ability to multi-task in a fast-paced environment.
• Strong analytical and problem-solving skills, detail oriented.
• Strong commitment to safety and quality.
• Ability to work without direct supervision.

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie | R1548888
People Profilers Pte Ltd | 10C3804
20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Salary: up to $2500 per month
Working hours: Mon – Fri: 8:00am – 5:30pm; Sat: 8:00am – 1:00pm
Working Location: Farrer Park
Job Scopes:
Position 1:

• Address customer inquiries about products, services, and promotions effectively.
• Support customers in their purchase decisions by understanding their needs and recommending suitable products.
• Maintain product knowledge to respond confidently to customer questions.
• Accurately process transactions for any sales
• Handle cash, credit card, and other payment methods securely and efficiently.

Position 2:

• Collaborate with the sales team to provide administrative and operational support.
• Manage invoicing processes and ensure timely collection of payments.
• Process purchase orders accurately and ensure timely follow-up.
• Maintain accurate and organized records of sales transactions, AR, and purchase orders.

JOB REQUIREMENTS:

• Singaporean (s) only.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Chee Yung Chen (Zack) - R23112910
ScienTec Consulting Pte Ltd – 11C5781

Job Responsibilities:

• Responsible for the creation, decoration, and presentation of desserts such as cakes and pastries that pairs with coffee
• Responsible for ordering ingredients and supplies for the production of pastry goods and other aspects of the business.
• Responsible for overall kitchen operations;
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• Previous experience is preferred
• Basic knowledge of food safety and hygiene practices
• Team player with a good learning attitude and keen interest to develop professionally
• Attention to detail is essential
• Self-motivated and good people skills
• Innovative and creative

Pay rate - $12/hour

Job Responsibilities:

• Prepare and serve coffee and other beverages in accordance with the SOPs
• Ensure that the coffee equipment is calibrated and maintained to produce consistent and high-quality coffee
• Preserve and upholding excellent levels of customer service
• Responsible for conducting service training to all other staff.
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Able to perform cashier and order-taking duties.
• Ensure the maintenance of equipment and flag for servicing or repairs when needed.
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• Service driven, outgoing and friendly
• Basic knowledge of food safety and hygiene practices
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Attention to detail is essential
• Self-motivated and good people skills

Job Responsibilities:

• Prepare and serve coffee and other beverages in accordance with the SOPs
• Able to stimulate the creative process of the whole bar team as well able to come up with drinks for new menu ideas as well as special coffee of the months
• Ensure that the coffee equipment is calibrated and maintained to produce consistent and high-quality coffee
• Preserve and upholding excellent levels of customer service
• Responsible for conducting service training to all other staff.
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Able to perform cashier and order-taking duties.
• Ensure the maintenance of equipment and flag for servicing or repairs when needed.
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• Previous experience as a Barista is preferred
• Service driven, outgoing and friendly
• Basic knowledge of food safety and hygiene practices
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Attention to detail is essential
• Self-motivated and good people skills

Responsibilities

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager
• Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents

Requirements

• Diploma in Business or related field
• Minimum 1-2 Year(s) of working experience
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office
• Working schedule of 9am-6.30pm (Mondays to Fridays)
• Kaki Bukit, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.
GEMS Recruit/EA License: 23C1459
EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Description & Requirements

1.Assist the restaurant Manager to oversee the operations of the restaurant，Perform opening and closing duties

2.Carry out maintenance on all restaurant equipments and records，Perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages

3.Provide excellent customer service at all time and ability to handle feedbacks. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.

4.Manage and oversee all storage supplies for the restaurant to ensure smooth operation

5.Monitor inventory to ensure that resources are used effectively and minimizing wastage

6.Maintain a high standard of personal hygiene and appearance at all time

7.Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas

8.Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.

9.Any other ad hoc duties as assigned by the Company.

Requirements:

1.Minimum Diploma in Food and Beverage Management

2.Minimum 2 years of working experience in F&B industry

3.Able to work under pressure in a fast paced, dynamic and challenging work environment

4.Able to work split shift, weekends and public holidays

5.Customer oriented, service focus, responsible and positive working attitude