Job Summary:

We are seeking a highly skilled DevOps Engineer with extensive experience on the AWS platform to join our team. In this role, you will be responsible for designing, implementing, and managing our infrastructure using Infrastructure-as-Code (IaC) principles, GitOps, and artifact promotion. You will work closely with our development teams to ensure the smooth deployment and operation of our applications.

Job Responsibilities:

•Design and implement the infrastructure on AWS, using Infrastructure-as-Code (IaC) principles to ensure automation, reproducibility, and reliability.

•Implement GitOps practices, including continuous integration and deployment (CI/CD) pipelines and deployment strategies.

•Work closely with development teams to design and implement deployment models that promote reliable, scalable, and secure artifact promotion.

•Design and implement monitoring, logging, and alerting solutions to ensure timely identification and resolution of issues.

•Collaborate with other teams to ensure the necessary security and compliance standards are being met.

•Develop and maintain documentation, including infrastructure diagrams, standard operating procedures, and knowledge base articles

•Continuously evaluate and improve the performance, scalability, and reliability of the infrastructure.

•Stay up to date with the latest technologies and trends in DevOps, AWS, IaC, GitOps and artifact promotion.

Qualifications:

•Bachelor’s or master’s degree in computer science, Information Engineering, or Information management and

•Minimum 3 years of equivalent work experience

•Expertise in infrastructure design, implementation, and management on AWS, using IaC principles to ensure automation, reproducibility, and reliability.

•Expert knowledge of GitOps and CI/CD tools.

•Proven experience in designing and implementing deployment models for artifact promotion, including blue-green deployments and canary deployments.

•Experience with infrastructure monitoring, logging, and alerting solutions.

•Advanced knowledge of Linux/Unix/Docker/K8S systems administration

•Strong analytical and troubleshooting skills.

•Excellent written and verbal communication skills

•AWS Certified DevOps Engineer or equivalent certification is a plus.

If you are passionate about DevOps and AWS, have experience with Terraform for IaC, ArgoCD for GitOps, and have the desire to work in a fast-paced and challenging environment, we encourage you to apply for this role.

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Job Responsibilities

• Assist pharmacists in dispensing meds.
• Monitor, order, verify, and discard stock.
• Ensure pharmacy cleanliness
• Organize medications for dispensing

Requirements

• Nitec / ALevels / Diploma
• Keen interest in the healthcare/ medical industry
• No experience needed, full training will be provided
• Able to start work immediately

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Cocoage Cosmetics is hiring for Beauty Sales Consultant (Retail) for our multiple locations around Singapore.

Join the Cocoage team today and become part of the dream.

Job Benefits

- Training by international professionals

- Opportunities are available for all those with a passion for beauty and determination for success.

- Learning and growing daily with the team

- Island wide work locations with easy access to MRT stations

- Bonus and motivating incentives

Job Requirement

- Roaster planning

- Staff arrangment / Staff matters

- Meeting at office once a week

- Able to stand long working hours

- Commit to retail hours

- Able to work on Weekends and Public Holidays

- Aggressive Selling

- Approaching customer at doorstep

- Drive and achieve individual sales target on monthly basis, in a team environment

- Demonstrate and promote our product

- Good knowledge in skincare

- Relevant Beauty Retail experience

- Build and establish new customer prospects

- Strong customer service mentality

- Good team player with a positive personality

- Creating and nurturing a strong relationship with clients

- Good team player with a positive personality

- Deadsea sales personnel plus point / Non experienced candidates are welcome *training provided

- Manage daily operating activities in the store

- Daily inventory stock tally

Interested Candidates can apply as below:

Email: [email protected]

Whatsspp: +65 9788 0466

Investment Management Associate:

- Represent a top Global Bank

- Portfolio Management (Unit Trusts and Funds)

- Update investors on market movements

- Onboarding of new investors through Business Development

- Attend monthly investment monthly fund house talks and market updates (fully funded by company)

- Relationship Management with existing clients and external stakeholders

Training provided:

- Training by more than 30 Global Asset Managers such as BlackRock, JP Morgan, Goldman Sachs, Franklin Templeton, Schroders

- In-house training by professional and external trainers

- Training allowance provided for successful candidates

- All training fees paid by company

- Communications training

- Human relations training

- Leadership Training

Why Join Us:

- Clear career progression

- Competitive salary

- Collaborative environment

- Monthly and Quarterly Incentives (Monetary and Non-Monetary)

Requirements:

- Able to work and communicate well in a highly collaborative environment

- Team Player

- Bachelor's Degree

- Go getter

- Candidates with a background in Wealth Management or Banking & Financial Services would have an added advantage

*Responsibilities:*

1. *Portfolio Analysis:*

- Conduct in-depth analysis of investment portfolios and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. *Market Research:*

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. *Client Interaction:*

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. *Asset Allocation:*

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. *Due Diligence:*

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

6. *Regulatory Compliance:*

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. *Performance Reporting:*

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Make recommendations for optimizing portfolio performance.

8. *Relationship Management:*

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

9. *Technology Utilization:

- Stay current on advancements in financial technology to enhance operational efficiency.

10. *Continual Learning:*

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

*Qualifications:*

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Responsibilities

• Coordination of works onboard vessels and workshops on scaffold erection and dismantling
• Liaise with Project Manager and Owner Superintendent on daily work activities
• Inspection and certification of work done by respective subcontractors at the end of each project
• Assist Section on Quality and Safety related matters
• Attend Project safety meeting and Production meeting
• Conduct toolbox briefing and take five daily
• Ensure Safety and Quality compliance

Requirements

• A degree from a recognized tertiary institute
• At least 2 years of relevant working experience
• Possess positive and willing to learn attitude
• Good analytical and problem-solving skills
• Possess good interpersonal and communication skills
• Able to multi-task and able to work in a fast-paced environment

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Admiralty Yard)

60 Admiralty Road West, Singapore 759947

(Transport provided from Sembawang MRT)

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Working hours

(All Yards)

Monday – Thursday: 8:00am – 5.15pm

Friday: 8:00am – 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

*Responsibilities:*

1. *Customer Engagement:*

- Build and maintain strong relationships with customers.

- Provide excellent customer service and address inquiries regarding financial products and services.

- Actively engage in cross-selling and upselling financial products to meet sales targets.

2. *Product Knowledge:*

- Stay updated on the bank's products and services.

- Effectively communicate product features and benefits to customers.

- Assist customers in selecting the right banking products to meet their financial needs.

3. *Sales Targets:*

- Achieve and exceed monthly sales targets.

- Identify opportunities for revenue generation and actively pursue them.

- Collaborate with team members to enhance overall sales performance.

4. *Documentation and Processing:*

- Assist customers in completing necessary documentation for various financial transactions.

- Ensure accuracy and compliance with financial regulations in all customer interactions.

- Process the forwarding of account openings, loan applications, and other financial transactions efficiently.

5. *Compliance:*

- Stay informed about and adhere to all relevant banking/ financial regulations and compliance standards.

- Ensure that all customer interactions and transactions comply with internal policies and external regulations.

6. *Problem Resolution:*

- Address and resolve customer issues and complaints in a timely and effective manner.

- Collaborate with other departments to resolve complex customer inquiries.

7. *Team Collaboration:*

- Work closely with team members to achieve overall goals.

- Participate in team meetings and contribute to a positive team environment.

8. *Market Research:*

- Stay informed about industry trends, market conditions, and competitor offerings.

- Provide feedback to management regarding customer preferences and market demands.

9. *Training and Development:*

- Participate in ongoing training programs to enhance product knowledge and sales skills.

- Share insights and best practices with team members to improve overall performance.

*Qualifications:*

- Local diploma or A Levels; bachelor's degree in business or related field is a plus.

- Strong interpersonal and communication skills.

- Knowledge of banking products and services.

- Ability to work in a target-driven environment.

- Attention to detail and strong organizational skills.

*Benefits:*

- Competitive salary and performance-based incentives.

- Health, and retirement benefits.

- Ongoing training and professional development opportunities.

- Opportunities for career advancement within the organization.

• Requirement: Workplace Safety and Health Coordinator
• Qty Required: 2 Nos
• Duration Required: 6 Months
• Location of the Project: East
• Project: Construction of Lift Shafts at POB
• Working days per week: 6 days
• Tentative starting date: immediate

Must be very knowledgeable about all government rules and regulations and be able to comply with them in the workplace, addressing any recommendation outcome issue

The opportunity

Rising Stars Education is a leading Enrichment programme service provider of Speech & Drama, Phonics, Creative Chinese Programme for Preschool children. We are seeking dynamic English Phonics Programme trainers to join our team for assignment at the Bukit Panjang, Ang Mo Kio and Tampines Areas. This part-time role is an exciting opportunity to make a meaningful impact on the development of young learners.

Key responsibilities

• Delivering engaging and interactive English Speech & Drama to children aged 3-6 years old
• Developing and implementing age-appropriate lesson plans that promote language development, communication skills, and phonics mastery
• Providing individualized support and feedback to students to ensure their learning needs are met
• Collaborating with the curriculum team to continuously improve and refine programme content
• Maintaining detailed records of student progress and providing regular updates to parents
• Participating in professional development workshops to enhance your teaching skills

What we're looking for

• Preferably a Certificate or Diploma in Speech & Drama or trained in Phonics
• Minimum 2 years of experience teaching Phonics to young children
• Strong communication and interpersonal skills with the ability to engage and motivate young learners
• Excellent lesson planning and classroom management abilities
• Energetic with strong passion in imparting Speech & Drama and/or Phonics to young children.
• Committed to helping students reach their full potential.
• Strong command of English Language.
• Flexible and adaptable to accommodate the changing needs of the programme

What we offer

• Competitive part-time wages and opportunities for professional development
• Collaborative and supportive work environment with a focus on work-life balance
• Access to comprehensive training and resources to enhance your teaching skills
• Opportunities for career growth and advancement within the organisation

About us

Rising Stars Education is a leading enrichment programme service provider, providing high-quality enrichment programmes to Preschools in Singapore. Our mission is to foster a love for learning and provide a strong foundation for holistic development of young children. With a team of dedicated and experienced educators, we are committed to delivering innovative and engaging learning experiences that empower our students to reach their full potential.

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Location: Kent Ridge
Duration: Dec 2024 - May 2025
Working hours: 8.30am to 6pm, Mon to Thu; 8.30am to 5.30pm, Fri

Responsibilities:
• On-site support for training days and actual teaching and assessment days
• Liaise with faculty for sessions and secure training venues for teaching and assessment sessions.
• Assist with annual Day event - catering, goodie bag procurement, venue booking, invitations, registration, etc
• Assist with courses and events for faculty - printing materials, liaising with different stake holders, etc .
• Maintain and update the database to ensure accurate tracking of details and remuneration.
• Other ad hoc duties assigned

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Affinity Cosmetics is hiring for Beauty Sales Consultant (Retail) for our multiple locations around Singapore.

Join the Affinity team today and become part of the dream.

Job Benefits

- Training by international professionals

- Opportunities are available for all those with a passion for beauty and determination for success.

- Learning and growing daily with the team

- Island wide work locations with easy access to MRT stations

- Bonus and motivating incentives

Job Requirement

- Roaster planning

- Staff arrangment / Staff matters

- Meeting at office once a week

- Able to stand long working hours

- Commit to retail hours

- Able to work on Weekends and Public Holidays

- Aggressive Selling

- Approaching customer at doorstep

- Drive and achieve individual sales target on monthly basis, in a team environment

- Demonstrate and promote our product

- Good knowledge in skincare

- Relevant Beauty Retail experience

- Build and establish new customer prospects

- Strong customer service mentality

- Good team player with a positive personality

- Creating and nurturing a strong relationship with clients

- Good team player with a positive personality

- Deadsea sales personnel plus point / Non experienced candidates are welcome *training provided

- Manage daily operating activities in the store

- Daily inventory stock tally

Interested Candidates can apply as below:

Email: [email protected]

Whatsspp: +65 9788 0466

Job Descriptions:

• Assist customers with finding and selecting Sport Wear / Equipment.
• Provide product information and recommendations.
• Maintain a clean and organized sales area.
• Process sales transactions accurately.
• Keep track of inventory and restock shelves as needed.

Available Location ( Will only work in 1 location) :

• Jurong East ( 3 Months Renewable )
• Expo ( 1 Month Renewable )

Requirement:

• Able to commit at least 3 months
• No need experience , training provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Jobs Description

• Prime mover driver with trailer or lowbed
• Transporting of goods/cargoes, delivery to site as arranged by operations controller
• Follow all safety protocols
• Proper handling and standard maintenance upkeep of vehicles are a must
• Cooperate fully with company staff

Requirement

• Possess valid class 4/5 Driving license and able to handle heavy load of goods
• Experience driver with good driving records preferred
• Will provide training, driver without experience
• Familiar with port operations/ Singapore road
• Hardworking and good working attitude

Office Location : Bukit Batok Street 23, Midviw Building / Contact Party : Joe Chan - Hp. 88137190

Location: Singapore

Overview:

Class: Full-time and Permanent

Reports to: Head of Compliance, APAC

Responsibilities:

Position Purpose:

The incumbent will be responsible for business, regulatory compliance and reputational risks by ensuring adherence to laws and regulations, updating policies and procedures to comply with regulatory changes, advising businesses and senior management, managing audits and inquiries, conducting training and compliance testing.

Primary duties will include:

• Provide advice and guidance to business units and senior management on compliance, regulatory and policy areas
• Update policies, procedures and controls to meet regulatory requirements of MAS, MinLaw, SGX-DT, SGX-DC and regulators in APAC
• Supervise licensing, regulatory change management, complaints handling, compliance monitoring, conflict of interests management, cross-border marketing, market abuse, outsourcing, training and management reporting
• Provide advice and guidance on business expansion, innovative products, customer transactions and regulatory issues in APAC
• To conduct compliance risk assessment and ensure effective measures are in place to identify, assess and mitigate risks
• To support in audits, investigations and responding to queries from regulators and exchanges
• Participate in strategic projects to upgrade digital platforms

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Qualifications:

To land this role you will need:

• At least 10 years of relevant working experience in financial services regulatory compliance or regulatory environment
• Has working experience in audit firms, banks, brokerages or financial services firms
• Deep understanding of MAS regulations, SGX-DT rules and best practices

What makes you stand out:

• Attentive to detail with strong analytical problem solving skills
• Agile mindset, collaborative and trustworthy team player
• Possess good knowledge or skill with compliance systems is advantageous

Education / Certification Requirements:

• University Degree in accounting, business, finance, law or related fields
• Professional certification in compliance is advantageous

Working environment:

• Hybrid (1-day WFH)
• Regular knowledge-sharing meetings and mentoring sessions
• No Travel Requirements

Job Responsibilities

• Ushering the guests warmly upon arrival and escorting them to their tables with the menus.
• Serve food and beverages to guests according to established fine-dining service standards in a timely-manner.
• Be knowledgeable about the menu, including ingredients and preparation methods.
• Anticipate and fulfil customer needs, such as refilling water glasses or providing additional utensils.
• Present and explain the bill to customers, as well as process payments accurately and efficiently.
• Address customer concerns and complaints in a timely and professional manner.
• Ensure compliance with health and safety regulations to maintain high-quality hygiene standards.
• Carry out any ad-hoc duties as assigned.

Job Requirements

• Best with working experience in a restaurant, hospitality management and/or other related fields.
• Customer-oriented and proactive
• Familiarity with health and safety regulations and food safety standards.
• Effective verbal and written communication skills in English are essential, as our customers primarily communicate in English.

• Swiss Mechatronics MNC
• Basic up to $3,800 + AWS + VB (1 – 2 months)
• Monday – Friday, 8:15am – 5:15pm (WFH on Fridays)
• Location: Redhill

Responsibilities

• Support the Outdoor Sales Team with quotations, proposals, and fulfilment of sales orders.
• Address and follow up on telephone and email inquiries.
• Coordinate delivery schedules to ensure timely and efficient service.
• Develop and maintain accurate inventory and customer databases.
• Execute mass mailings and telemarketing initiatives periodically.
• Facilitate exhibitions and seminars, managing samples, catalogues, and promotional materials.
• Handle inbound calls and other assigned responsibilities professionally.

Requirements

• Possess min. diploma or relevant experience in sales administrative support
• Outspoken & extroverted, team-oriented, while capable of working independently
• Strong coordination skills with clear prioritization abilities
• Bilingual in MANDARIN and English to liaise with Mandarin-speaking customers
• Skilled in Microsoft Office with prior SAP experience

For consideration, kindly submit your CV by clicking “APPLY NOW” or email to [email protected]

**Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R24123733 | Chen Yit Keat

Join Our Team as a Service Captain at Common Man Coffee Roasters!

Are you passionate about coffee culture, service excellence, and creating memorable experiences? Common Man Coffee Roasters is looking for dedicated Service Captains to lead our team in providing exceptional service and fostering a welcoming atmosphere. If you’re a people-oriented professional with a strong eye for detail and a love for specialty coffee, we’d love to meet you!

Our Outlets that are hiring

• CMCR @ Martin
• CMCR @ Joo Chiat

Remuneration Structure

• Up to $2,500 Completion Bonus (Terms and Conditions Applied)
• End-year performance bonus
• Medical and Dental Insurance Coverage
• Staff meals and drinks provided
• Team member Referral Bonuses
• Great annual leave

Job Requirements

• 44 hour 5 day work week
• Comfortable to work on weekends and public holidays when required to

Join us today!

Job order: 766668

Responsibilities :

• Assist daily Operations, including preparation of sales quotations and RFQs, and responding to customer inquiries
• Prepare and maintain sales reports, presentations, and other documentation as needed
• Coordinate communication between Sales Teams and other relevant departments
• Handle quotation to invoice
• Tracking of all inquiries
• Any other ad-hoc duties as assigned.

Requirements:

• Min Diploma holder
• Possess 1-2 years of related sales coordinator /sales admin experience
• Proficiency in MS office

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel name: Chong Gui Feng

EA Personnel Registration Number: R1768033

EA License no.: 07C5771

• Oversee daily business operations, including service standards, inventory control, and staff management.
• Establishing long-term business goals and objectives to improve overall performance of the business.
• Analyse financial reports and implement strategies to increase profitability.
• Monitor and manage budgets, including cost control for food, beverages, and labor.
• Ensure compliance with health, safety, and sanitation regulations.
• Develop and implement operational policies and procedures to enhance service quality and efficiency.
• Conduct performance evaluations and provide feedback and coaching to improve staff performance.
• Manage vendor relationships and negotiate contracts for supplies and equipment.
• Ensure a high level of guest satisfaction by addressing and resolving complaints or issues promptly.
• Continuously seek ways to enhance the guest experience and service quality.
• Ensure menu items are cost-effective and align with customer preferences.
• Develop and execute marketing strategies to promote food and beverage offerings.
• Manage inventory levels to ensure availability of supplies while minimizing waste.
• Oversee procurement process for food, beverages, and equipment.
• Conduct regular inventory audits and reconcile discrepancies.
• Conduct market research to identify trends and incorporate them into the menu.
• Ensure adherence to all legal and regulatory requirements related to food and beverage operations.
• Maintain high standards of quality and consistency in food and beverage preparation and presentation.
• Perform all ad hoc assignment delegated by management.

Job Requirements

• At least 5 years experience in the relevant managerial role
• Must have relevant experience in Japanese Food & Beverage industry
• Knowledge of food safety and sanitation regulations.
• Ability to perform flexible working schedule, including weekends and/or holidays
• Possess good verbal, written and problem-solving skills
• Strong leadership, communication, and organizational skills.
• Service and result oriented, good team player

Job Summary:

We are seeking a skilled System Engineer to provide maintenance services for our customers, with a focus on Linux systems. The engineer will be responsible for ensuring the continuous operation, stability, and security of IT infrastructure across multiple customer environments. This role requires the ability to manage and respond to the support needs of different customers as they arise, delivering high-quality service and support. The position also requires 24x7 standby availability with a duty phone, rotating on a weekly basis among team members.

Key Responsibilities:

• Customer System Maintenance:
• Perform routine maintenance tasks on Linux (RedHat) servers for multiple customers, including updates, patch management, and system tuning. Verify backup processes for various customer systems before working on it, ensuring in the unfortunate event, the data or system can be restored.
  
• 24x7 Standby and Incident Response: Be available on a 24x7 standby basis with a duty phone, rotating weekly among team members.
  Respond promptly to support calls and emails from different customers, diagnosing and resolving issues to restore normal operations.
  Manage multiple customer incidents concurrently, ensuring timely and effective communication with each customer.
  
• Troubleshooting and Support: Provide technical support for complex system issues across multiple customer environments, collaborating with other teams as necessary.
  Maintain detailed records of customer incidents, troubleshooting steps, and resolutions for future reference and to improve service delivery.
  
• Documentation: Create and update documentation related to customer system configurations, maintenance procedures, and incident management.
  Ensure all maintenance activities for customers are well-documented and accessible to the team.
  

Required Qualifications:

• Education: Diploma in Computer Science, Information Technology, or a related field.