Overall Responsibilities:

As the senior security and client engagement officer, you will play a crucial role in execution of security plans and exercises within the premises. you will spearhead the implementation and enforcement of rigorous security protocols, ensuring the safety and well-being of our premises and occupants. Your pivotal role involves meticulous management of access control systems, diligent surveillance, and proactive incident handling.

Duties and Responsibilities:

• Ensure strict adherence to security plans, protocols, and SOPs.
• Conduct rigorous access control measures.
• Manage pass exchanges and oversee access card management.
• Implement comprehensive security surveillance within the work compound.
• Conduct vigilant patrols and monitor CCTV systems.
• Verify the authorization of all personnel present on the premises.
• Effectively manage incidents and promptly report them in the designated Group Chat.
• Assist in maintaining the overall cleanliness of the compound and coordinate janitorial support as needed.
• Report any malfunction or breakdown of facilities or machinery items (e.g., turnstiles, ceiling lights) to the SCC.
• Collaborate in Fire Safety Management during both drills and actual fire incidents.
• Undertake additional duties as assigned.
• Extend a professional welcome to and greet arriving tenants/guests.
• Assist with both phone and walk-in inquiries in a courteous manner.
• Deliver high-quality service to tenants/guests by responding promptly, efficiently, and courteously to their requests.
• Handle complaints and suggestions from tenants/guests with professionalism and courtesy.
• Acquire and maintain a comprehensive working knowledge to provide tenants/guests with information regarding directions, available services, and facilities when required.

Requirements:

• Able to commit to Shift Work
• Proven experience in security supervision.
• Knowledge of security protocols and emergency response procedures.
• Strong communication and interpersonal skills.
• Ability to handle incidents professionally and efficiently.
• Attention to detail in access control and surveillance.
• Customer service orientation.
• Problem-solving skills and ability to handle complaints.
• Flexibility to perform various duties as assigned.

Employee Benefits:

• Uniforms provided
• Leave entitlement as per MOM regulations
• Performance-based bonuses
• Health and medical insurance coverage

Overall Responsibilities:

Elevate your career as a Customer Experience and Incident Management team, playing a pivotal role in ensuring not only the utmost security and incident management but also an unparalleled standard of customer service within our distinguished work compound. This dynamic position calls for an individual with a passion for enforcing security protocols, overseeing access control systems, and, most importantly, enhancing the overall experience of our tenants and guests through a commitment to excellence in customer service.

Overall Responsibilities:

Elevate your career as a Customer Experience and Incident Management team, playing a pivotal role in ensuring not only the utmost security and incident management but also an unparalleled standard of customer service within our distinguished work compound. This dynamic position calls for an individual with a passion for enforcing security protocols, overseeing access control systems, and, most importantly, enhancing the overall experience of our tenants and guests through a commitment to excellence in customer service.

Customer Service Excellence and Conflict Resolution

• Greet arriving tenants and guests warmly and professionally, establishing a welcoming atmosphere and initiating a positive and personalized experience from the outset.
• Manage inquiries, both over the phone and in-person, with poise and efficiency, demonstrating outstanding customer service skills and leaving a lasting positive impression.
• Respond promptly and effectively to tenant and guest requests, delivering service excellence and exceeding expectations at every opportunity.
• Handle complaints and suggestions from tenants and guests diplomatically and courteously, transforming challenges into opportunities to enhance the overall customer experience.
• Provide event support, ensuring seamless coordination and execution of events to enhance tenant and guest satisfaction, contributing to the overall success while consistently following and adhering to protocols and SOPs.

Dynamic Service Enhancement and Adaption

• Assist in property business administration with meticulous attention to detail and refined organizational skills, striving to enhance operational efficiency and customer satisfaction through adaptable and dynamic service delivery.
• Develop a comprehensive understanding of available services and facilities, offering helpful advice to effectively address the diverse needs of tenants, visitors, and clients within a constantly evolving environment.
• Embrace additional responsibilities as assigned, demonstrating flexibility and a proactive approach to continually enhancing our service standards while adhering to SOPs and protocols. This includes willingly undertaking various duties as required to maintain seamless operations and uphold customer satisfaction.

Security and Safety Enforcement

• Diligently enforce security plans, protocols, access control plans, and SOPs, embodying a steadfast commitment to safety and order.
• Conduct vigilant security rounding, surveillance, and monitor CCTV systems with a keen eye for potential risks, all while maintaining a welcoming atmosphere.
• Verify and ensure the authorization of all personnel present on the premises, contributing to a secure and customer-centric environment.

Incident Management

• Manage and promptly report incidents through designated communication channels, demonstrating resilience and composure in crisis situations, and prioritizing the well-being and comfort of occupants while strictly following established SOPs and protocols.
• Report breakdowns of facilities or machinery promptly to the relevant teams, ensuring the highest standards of service and functionality.
• Collaborate in fire safety management during drills and incidents, ensuring the safety and satisfaction of our stakeholders.

Requirements:

• Able to commit to Shift Work
• At least 1 year experience in customer service / front desk / concierge.
• Proficient with Administrative software (Eg. Microsoft Office)
• Proven experience in security management or a related field.
• Exceptional communication and interpersonal skills.
• Proficiency in security protocols and access control systems.
• Ability to manage incidents and emergencies effectively.
• Customer service orientation coupled with a polished and professional demeanour.
• Basic understanding of property management and administration.
• Keen attention to detail and adept problem-solving skills.
• Bonus if possess a Class 3 Driving License.

Employee Benefits:

• Uniforms provided
• Additional leaves entitlement
• Performance-based bonuses
• Health and medical insurance coverage

Responsibilities:

• Coordinate with the consultant and monitor work progress and schedule
• Monitor daily work activities of the various subcontractors to ensure proper adherence to job site safety policies and procedures
• Work closely with the team to fulfil all requirements and expectations during testing and commissioning with consultant
• Ensuring that installation and operations conform to standards and customer requirements
• Estimating material, labor, or construction costs for budget preparation
• Maintaining electrical equipment
• Maintenance & Installation of filtration equipment, including pumps, filters, UV systems and ozone generating equipment.
• Fault diagnosis and servicing of specialist swimming pool chemical dosing systems.

Requirements:

• Electrical qualification or experience preferred
• At least 5 years of experience in related field & local experience
• Able to work independently

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

• Strategically manage warehouse in compliance with company’s policies and vision
• Oversee receiving, warehousing, distribution and maintenance operations
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling and shipping legislation requirements
• Maintain standards of health and safety, hygiene and security
• Manage stock control and reconcile with data storage system
• Prepare annual budget
• Liaise with clients, suppliers and transport companies
• Plan work rotas, assign tasks appropriately and appraise results
• Recruit, select, orient, coach and motivate employees
• Produce reports and statistics regularly (IN/OUT status report, dead stock report etc)
• Receive feedback and monitor the quality of services provided

Job Responsibilities:

• Responsible for the reviews of investment project applications, which includes guiding/ advising applicants on the budget application till the approval of the investment project for APAC countries (Singapore as Regional HQ and 10+ branches) with estimated amount of SGD100mil annually.
• Review monthly investment projects forecast, follow up on the outstanding items, prepare consolidation for variance analysis and reporting for APAC.
• Maintain and ensure data quality and completeness of the budget, actual and forecast for investment reports.
• Monitor and track systems investment budget utilization, assess the gap and implement necessary measure to improve the utilization.
• Provide support in the preparation of finance monthly, quarterly reporting and ad hoc meeting materials and reports.
• Manage and in charge for the quarter IT Budget Committee Meeting for Asia
• Maintain internal and external resource rates and act as liaison on any communication between relevant stakeholders.
• Identify process improvement opportunities, work with respective stakeholders to formalize and support the implementation.
• To support HOD and Line Heads in planning and promoting ASO initiatives.
• Assist Line Heads in responding to the instructions from Head Office audit / Internal Audit department / Internal control / External inspection.
• Provide support to the process transformation projects including the implementation of IT finance budgeting tools.

Job Requirements:

• A Degree and experience in Accounting & Finance, or ACCA with minimum 5 years of relevant working experience.
• Experience in handling IT finance, project portfolio management.
• Experience in implementation of AS-IS process.
• Require Responsible, proactive, fast learner, hands-on, work independently with less supervision.
• Proficient in Microsoft Office applications, including PowerPoint, Word, and Advanced Excel
• Possess good communication, writing and analytical skills.
• Ability to work within a pressurized environment, meeting challenging deadline
• Energized to operate with urgency and prioritizing work accordingly
• Preferably to have the "change" adoptable mindset.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067956

Job Scope & Responsibilities

- Oversee financial planning and business performance analysis by handling full set of accounts and ensure timely closing

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables such as preparing quarterly GST submission and Corporate Tax submission & liaising with external auditor

- To ensure compliance with established financial processes, local compliance requirements, financial reporting policies and ensure all filing is done in a timely and accurate manner.

- You must possess the knowledge to evaluate the company's P&L and will be responsible to plan for the implementation of finance strategies.

- Provide management reports monthly & yearly & Audit Schedule to Director and perform any other duties as assigned by the management

Requirements

- Possess a degree in accounting, finance or related field with at least 5 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication, presentation skills & positive working attitude

- Software skills: MS Office, ERP software such as TALLY & SAP preferably

Description

• Design, develop, and maintain scalable data pipelines using Spark and Scala to process large datasets.

• Implement and manage Elasticsearch clusters for efficient data retrieval and analysis.

• Collaborate with data scientists and analysts to understand data requirements and provide support for analytical solutions.

• Utilize Quantexa for entity resolution and network analytics to enhance data quality and insights.

• Monitor and optimize data workflows for performance, reliability, and scalability.

• Document data processes and ensure best practices in data engineering are followed.

• Participate in code reviews and contribute to the continuous improvement of our data engineering practices.

Requirements

• Proven experience as a Data Engineer, with a strong focus on Spark and Scala.

• Proficiency in Elasticsearch for search and analytics applications.

• Familiarity with Quantexa or similar tools for data enrichment and entity resolution.

• Experience with cloud platforms (AWS, Azure, GCP) is a plus.

• Strong SQL skills and experience with relational databases.

Are you passionate about the food industry? We're located Bedok and we're seeking talented individuals to join our dynamic team. If you thrive in a fast-paced environment and are eager to contribute to our exciting culinary ventures, apply now!

Dynamic and Established Catering Company Seeking Chef De Partie (Western Section) - Supervisory Role

Responsibilities:

• Ability to Prepare High Quality Western Dishes
• Always Ensuring Quality Controlas Well as Visually Appealing End-Products
• Responsible for Proper Storage, Labelling and ensure Compliance to FEFO of all Food Supplies to Prevent Unnecessary Spoilage and to Maintain Cost Control
• Responsible to Create Daily the Market List to Prepare Items to Be Purchased
• Ability to work independently as well as a team player
• Ensure compliance with Hygiene & Safety Regulations at all times
• Assisting in Other Areas of the Kitchen When Required
• Performs Other Tasks or Projects as Assigned By Chef and Management.

Requirements:

• Proven work experience as a Western Cook/Chef (3 years)
• Hands on experience with various Kitchen Equipment
• Ability to work in fast environment and delivering in timely manner
• Possess Positive Mindset and Have the Enthusiasm to Develop and Improve Your Skillset and Knowledge
• Multitasking and Organizational Ability

Job Info

• Attractive Renumeration commensurate with your experience and qualifications
• Work in a Pleasant Working Environment
• Work Location – Bedok Industrial Estate (take 17A from Bedok MRT – 2nd last stop)
• Performance Bonus and many more benefits

Please email updated resume to WhatsApp to 9857-9292 with:

1. Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Responsibilities:

* Perform analysis at any level of sophistication, from data prep to leveraging AI/ML including LLMs

* Generate workflows automatically with a genAI assistant and get guidance when you are stuck

* Eliminate repetitive and manual data manipulation with automated workflows

* Access and blend data from any source, whether from your desktop or from any major database or data warehouse

* Explore your data with interactive data views, choosing from dozens of charts

* Collaborate on visual workflows, either privately with colleagues or with your wider organization

* Save and reuse repeatable data processes, analytical models, or scripts across disciplines

* Collaborate effortlessly between multiple users with version control

* Deploy your workflows as data apps or REST APIs, disseminating insights across the organization

* Automate the delivery of insights to any number of stakeholders across the organization.

* Scale to empower any number of users, running any number of workflows in a single environment

* Empower self-sufficiency with data apps provided to any number of end users

* Create a knowledge base for your team, department, or entire organization. Build and share reusable workflows as best practices or starter kits for beginners

Requirements:

• Proven experience with Knime or good Knowledge

• Proficient in Knime modules.

• Degree in business /Statistics.

• Ability to speak and write in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

• Assist with employee requests regarding HR issues, rules and regulations.
• Update HR database and employee records.
• Communicate with interview candidates and schedule interview for managers.
• Conduct brief orientation to newly hired employees.
• Process work pass application/ renewal/ cancellation.
• Handle staff lodging issues.
• Process HR related claims when necessary.
• Arrange and schedule employees for WSQ Food Hygiene Course and other training workshops.
• Provide administrative support when necessary.
• Assist on payroll preparation by providing relevant data (absences, bonus, leaves etc.)
• Assist on CPF e-submission.
• Assist on the review, design and implementation of compensation & benefits schemes, HR policies, systems and practices.
• Perform any other duties to be assigned from time to time by superiors.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Edventure Learning Academy is a premium community-based student care centre. We are seeking candidates to join our student care team. If you enjoy working with children and are passionate about children’s education and well-being, you’re the person we want in our team!

Job Description:

• Ensure the safety and well-being of students
• Ensure a positive and nurturing learning environment
• Meet brand standards (image and presentation, safety and hygiene)
• Plan, deliver and present lesson content to children
• Supervise and assist children in daily homework completion
• Regular liaison with parents regarding children's progress and behaviour
• Plan and prepare enrichment programmes/ activities with the Team
• Ensure proper and timely record keeping
• Assist in the day to day operations of the centre and centre management
• Assist in student enrolments (enquiries, assessments, registration, etc.) and area marketing activities
• Assist the Student Care Manager in the day to day administration of the centre (meals, roster, scheduling, payments, etc.)
• Meet customer service standards

Work Location:

• 750 Chai Chee Rd, #01-14/14A Esr Bizpark @ Chai Chee, Singapore 469000

Job Requirements:

• Full-time applicants able to commit to a 5-day work week (11am to 7pm)
• "O” level or Diploma qualifications & above
• WSQ Student Care or qualifications in the field of community & social services is an advantage
• Relevant working experience is preferred, but training and mentorship will be provided
• Able to assist students with simple homework (English, Maths, Science and Mandarin)
• Possess genuine love to care for and mentor children
• Good communication skills
• Great sense of responsibility
• Must be a team player

Benefits:

• Salary range: $1700 to $2000
• Salary commensurates with qualification and experience
• Annual review
• Career progression
• Performance Bonus
• Professional Development
• Progressive Annual leave
• Medical Insurance
• Meals provided
• Weekends Off

Interested applicants, please send in your resume. Do include your reasons of leaving, expected salary, last drawn salary and date of availability to commence work.

Only short-listed candidates will be notified of the interview.

1.The Cook is Responsible for overall operation, hire stall purchase Food and Stock, and make sure everyone is trained on proper food preparation,proper and legal alcoholic beverage service kitchen safety techniques and understand health standards

2. Exceptional people management skills to be able to lead, motivate and develop teams.

3. Promote good relations with staffs, contractors and management.

4 Screens job applicants, hires new employees, and supervises, counsels, staffs as well as recommends promotions, transfers and dismissals.

5. Supervising mult-disciphinary teams of staffs including deaning, maintenance. grounds and security.

6. Organizes and conducts meetings and communicates pertinent information to the staffs.

7. Ensure the operation runs smoothly- including rotas. staffing levels, recruitment and HR issues, conducting audits and ordering suppliers and amenities stocks are available to meet the operational requirements.

8. To have the overall responsibility for the practical organisation of the day to day cleaning operation.

9. Undertaking necessary administration and paperwork and any other duties or responsibility being assigned.

10. Offers a creative menu to compete with other local restaurants.

11. Stays open until the last customer leaves.

12. Cleans up after business hours

JOB REQUIREMENTS

1. At least 5-10 years of relevant experience in this related fields is required.

2. Excellent verbal and written communication interpersonal skills.

3. Good work ethics ability to multitask & work efficiently under pressure.

4. Able to work in a fast-paced environment.

This role is responsible for managing IT expenses with estimated amount of SGD 200 million annually, as well as overseeing a workforce across 11 countries in the APAC region, with Singapore serving as the Regional Office.

The Regional team comprises of members with diverse backgrounds and nationalities, hailing from different countries including Singapore, India, and Indonesia.

Job Responsibilities

• Lead in coordinating, preparing, and presenting IT expenses and headcount reports, forecasts, and strategy to stakeholders, including local, regional, and head office management. This includes attending regular meetings and steering committee meetings.
• Lead and contribute to initiatives aimed at improving IT Finance operations, including automation, reporting, modelling, and presentations. This includes documenting, implementing, and promoting these initiatives alongside Line Managers.
• Serve as the subject matter expert on IT expenses, giving advice and guidance to other departments and branches. This includes, but is not limited to, reporting, forecasting, budgeting, chargebacks, and other expense-related discussions, which result in the consolidation of information across the APAC region.
• Lead and contribute for executing the operational tasks of IT finance for the Regional Office in Singapore.
• Undertake necessary investigations into data and processes to allow for continuous improvement across the APAC region, including scrutinizing payments, monitoring expenses, and investigating anomalies.
• Carry out in-depth review sessions with members of other departments/branches to discuss actuals, forecasts, and budget variances.
• Analyze data to provide informed recommendations on expense management to management and relevant stakeholders.
• Review procurement requests from ASO members to ensure effective budget utilization.

Job requirements:

• Min 7 years of relevant professional experience in IT and Finance
• Experienced strategic planner to align with the organization target goal, including define the framework.
• Experience in MS Office applications, including Word, Excel, and PowerPoint.
• A degree holder
• A self-motivated individual with a high level of responsibility and proactivity, possessing the ability to learn quickly and work independently with minimal supervision. A strong sense of ownership and accountability is essential.
• Demonstrable ability to identify existing processes and envision efficient alternatives for implementation.
• Capable of performing tasks with limited reliance on IT and efficiency in executing manual operations.
• Exceptional analytical and communication abilities, both written and verbal, are a must.
• A mindset adaptable to change is highly preferred.
• Proven experience in working with cross-cultural and multinational teamsDevelop and maintain documentation and procedures for both current ('as-is') and future ('to-be') processes.
• Liaise with the Singapore Accounting Department to resolve any issues related to payments, accruals, or other accounting matters.

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068009

Job responsibilities:

• Developing and implementing daily operational plans and schedules for horticulture and arboriculture activities, ensuring efficient and effective delivery of services.
• Conducting thorough tree inspections and preparing detailed visual assessment reports to identify any issues or concerns.
• Providing exceptional customer service by responding to client inquiries, addressing feedback, and maintaining open communication channels to ensure high levels of satisfaction.
• Managing administrative tasks, including email correspondence and filing, to maintain efficient office operations and ensure timely submission of reports.
• Coordinating with internal and external stakeholders on arboriculture and horticulture-related matters, including inquiries, feedback, and complaints, to ensure seamless communication.
• Oversee the progress of landscape works and maintenance projects, ensuring timely completion and adherence to quality standards.
• Supervise staff to ensure correct maintenance methods are employed and safety procedures, protocols, and guidelines are adhered to at all times.
• Generate innovative landscape solutions to improve the overall outcome of work sites.
• Possess a basic understanding of plant disorders and plant health management.
• Enforce workplace safety and health regulations on site to ensure a safe working environment.
• Assist with ad-hoc sales support as needed.

Requirements:

• Diploma and above in Horticulture, Landscape Management, or a related field (Advanced diploma/certificate in Landscape Supervision or Management from a accredited institution
• At least 3 years of experience in a relevant role, preferably in horticulture or arboriculture
• Proficient with MS Office
• Thorough understanding of tree risk management and maintenance principles and practices
• Familiarity with tropical tree species and their characteristics
• Excellent written communication skills, with the ability to produce clear and concise reports

Professional Certifications:

• Class 3 driving license
• ISA Certified Arborist certification (or equivalent) is an asset

This position is a contract position from Jan 2025 to July 2025 and is responsible for supporting the sales team in the preparation of sales quotations and tender preparations, and other sales support activities.

Responsibilities include supporting the project administrator when required, with project documentation and other project activities

Job Responsibilities

• Supporting Sales Team on preparing Sales quotations, Sales/Maintenace tender, catalogues and other document required for submissions, etc.
• The Sales Administrator is responsible for the following specific responsibilities:
  - To support all the sales functions of the department.
  - Regularly review tender portals, industry publications, and network contacts for upcoming opportunities relevant to our business.
  - Registration of site/tender brief and provide timely feedback to Sales Personnel of any change of schedule.
  - Evaluate, document, record, highlight, and track/monitor critical/important clauses and deadlines for tender and quotation submission including entering key details such as submission dates, requirements and scope of work for each opportunity.
  - Assist the sales team promptly and efficiently with the timely submission of comprehensive tender bids and quotations.
  - Keeping standard tender and quotation submission documents for reference and easy retrieval including maintaining the formal for tender and quotation submission documents for quick access and reference.
  - Organize the storage of all sales inquiries and quotations in a tidy and easily retrievable system. This include managing the filling of all related sales inquiries and quotations in SharePoint to be in a traceable and organised manner.
  - Generate monthly sales reports.

Job Requirements

• Diploma in Administration or its equivalent
• With 2 to 3 years’ relevant experience in related industry
• Excellent organization skills and ability to multi-task
• Meticulous and pay great attention to detail
• Good communication and interpersonal skills
• A team player and work independently with minimum supervision
• Ability to interact and work with people of all levels
• Ability to work under pressure and meet tight deadlines.
• Proficient in MS Project and MS Office software

If you are keen to be part of our team and possess the above pre-requisites, kindly submit your detailed resume stating your current & expected salary via the button "APPLY NOW" to:

HR Department

Securitas Electronic Security Singapore Pte Ltd

To know more about us, please visit us at www.securitas-singapore.com.

(*we regret that only shortlisted candidates will be notified.)

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Open Faculty Positions at the Engineering Systems and Design Pillar, Singapore University of Technology and Design

The Engineering Systems and Design (ESD) pillar within the Singapore University of Technology and Design (SUTD) is pursuing multiple, exceptional tenure-track/tenured faculty hires at all levels.

About SUTD and ESD

The Singapore University of Technology and Design (SUTD) has topped the list of emerging engineering schools (MIT report, 2018) and possesses a unique structure and mission within the vibrant nation of Singapore. SUTD features the integration of design with engineering, an intimate student to faculty ratio, an innovative active learning pedagogy, an interdisciplinary pillar organization, a stellar faculty, and a beautiful new campus. The Engineering Systems and Design (ESD) pillar within SUTD offers exceptional undergraduate and doctoral degrees with focus on Business Analytics and Operations Research, Financial Services, Supply Chain and Logistics, and Aviation Systems. ESD undergraduates are prepared for a wide range of engineering and management careers in private and public sectors, including healthcare, banking, manufacturing, supply-chain, energy, transportation, and entertainment and hospitality. They are equally adept at entrepreneurship and boldly initiating start-up ventures.

Job Requirements for Tenure-track/Tenured Faculty

We seek to fill positions in several areas including but not restricted to statistical and machine learning (ML), artificial intelligence (AI), operations research, data science, and industrial and systems engineering, with applications to healthcare, sustainability, supply chains and logistics, urban mobility, and quantitative finance.

The successful candidates will have earned or be nearing completion of a doctorate in an engineering systems-related field and have solid grounding in one or more systems methodologies including, but not limited to, AI/ML, optimization, stochastic modelling, statistics, game theory, financial engineering, and simulation. Empirical, experimental, computational, and analytical research approaches are all welcome. Candidates must be committed to excellence in teaching at the undergraduate and graduate levels and to developing and maintaining an active research program.

Successful candidates can look forward to competitive remuneration, assistance for relocation to Singapore, and attractive research start-up packages through SUTD Kickstarter Initiative (SKI) and grant opportunities.

A candidate’s full application package should include:

1. A cover letter
2. Curriculum Vitae (CV), including publications
3. Research statement / plans
4. Teaching statement / plans
5. 3 representative research papers
6. Contact information of 3 referees

Candidate should be responsible for design and implementation of tailored solutions that address specific business use cases. The role involves aligning the business objectives with technical capabilities, ensuring the delivery of effective, future-proof solutions.

Key Responsibilities

· To lead, manage and ensure the success delivery of projects, while ensuring and enforcing conformance to principles, guidelines and best practices

· To design solutions that integrate seamlessly with existing systems, leveraging the best tools and technologies.

· To facilitate requirements workshop and bridge the gaps between users and technology.

· To provide deep technical expertise to assess solution proposal and specification.

· To work closely with key stakeholders from various business units to understand their business requirements and translate them into systems and applications architectural specifications.

· To conceptualize and design the end-to-end architecture of the solution by leveraging on the enterprise-wide technology and analytics platform and implement effective IT solutions for the organization and industry and ensuring that they are aligned with the desired business outcomes.

· To resolve technical problems and constraints.

· To provide supervision and guidance to development teams.

· To continually research current and emerging technologies and propose appropriate changes.

What we are looking for

· Working experience in solution architect role, with significant experience leading and facilitating solution conceptualisation sessions with business and technology stakeholders.

· Proficiency in software architecture principles, design patterns and best practices.

· Hands-on experience in designing and developing reusable components, microservices, containers and Kubernetes.

· Working experience in Singapore payment systems will be an advantage.

· Knowledge on OpenShift Container Platform will be an advantage.

· Knowledge on SWIFT architecture and its systems will be an advantage.

· Sound knowledge in coding languages (preferred Java), various operating systems and databases.

· Proven experience in DevSecOps and CI/CD adoption and deployment.

· Certifications in relevant skills (e.g. project management, business analysis, AWS solution architect etc.) will be an advantage.

· Working experience in project management and vendor management.

· Relevant knowledge in change management and business process improvement would be an advantage.

· Must be organized, able to work with minimal supervision, flexible to work on different projects in a rapidly changing environment.

· Strong communication and interpersonal skills to work effectively with stakeholders.

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Name of Authority

Greendale Secondary School

Location Address

51 Edgedale Plains, Singapore 828866

Personnel to be deployed at the following hours:

· Mondays to Wednesdays: 8:00am to 5:00pm, inclusive of 30mins lunch break

· Thursdays: 8.00am to 4.30pm, inclusive of 30mins lunch break

· Fridays: 8:00am to 5:00pm, inclusive of 30mins lunch break

· Service not required on Saturdays, Sundays and gazetted public holidays

The Services required are set out as follows:

1. Handling Phone Calls

2. Attending to walk-in (parents,students,vendors etc)

3. Filling, typing and printing

4. Maintain General Office Storeroom and inventory of office supplies, First aid supplies and maintain the sick bay.

5. Other ad hoc duties.

• Proficiency in Java for automation scripting.

• Hands-on experience with Cypress, Playwright, and Selenium for automation testing.

• Strong understanding of API testing and tools like Postman, REST Assured, or similar.

• Familiarity with performance testing tools like JMeter, LoadRunner, or similar.

• Solid understanding of QA methodologies, test planning, and defect management.

• Experience in testing web applications on multiple browsers and devices.

• Knowledge of CI/CD pipelines and integration with testing frameworks.

• Familiarity with version control systems like Git.

Job Title: Research Associate (Design Innovator) in the Design Innovation team of SUTD

Description:
As a Design Innovator, you will play an important role in the successful realisation of DI projects and programs. Key components of the job are design competencies, in particular those involving users, user needs, conceptual design, prototyping, industrial design, analytical design, digital design, data-driven design, and user validation, and the ability to liaise with internal and external partners and stakeholders on a regular basis.

You will be part of the Design Innovation team and are expected to contribute to its vision, aims and programs - Design Education, Design Guidance, and Design Incubation – as well as design research, with an emphasis on Design Guidance. You are also expected to participate in SUTD events, support the organization, and support the work of other members of the DI team, as and when required.

If you imagine and dream of an employment opportunity with empathy, creativity, mindfulness, inclusivity, passion, autonomy, daring, and excellence in outcomes at its heart and soul, then this is the opportunity for you. Its realization depends on your willingness to embrace and grow boundlessly within these characteristics and mindsets.

Areas of Focus:

Design Guidance Projects

• Support and/or co-lead projects contributing industrial design, design engineering, systems design or product-service-systems development skillset.
• Mentoring and co-creating in innovation projects with public and private external partners and teams.
• Depending on background and skill sets, develop user experiences (UX), user interfaces, digital solutions, and data-driven solutions for and with external and internal partners.

Design Innovation Workshops and Education, Embedding Design

• Work with the DI Director to engage key stakeholders.
• Facilitate Design Innovation workshops and educational modules.
• Grow into role lead facilitator or co-lead for workshops.
• Develop Design Innovation content for delivery in workshops and education modules.
• Engage external partners to embed, catalyze, and grow design in their organizations.

Skillset:

Industrial Design:

• Develop concepts and prototypes for physical products, considering aesthetics, ergonomics, materials, and manufacturing processes.
• Conduct research on user needs, market trends, and competitor analysis to inform design decisions.
• Create detailed technical drawings and specifications for product development.

UX-UI Design:

• Design intuitive and user-friendly digital interfaces for web and mobile applications.
• Conduct user research, usability testing, and gather feedback to inform design iterations.
• Develop wireframes, user flows, and interactive prototypes to visualize and validate design concepts.
• Collaborate with software developers to implement UI designs with attention to technical feasibility.

Visual Communication Design:

• Create visually compelling graphics, illustrations, and branding materials that align with brand identity and target audience.
• Design marketing materials, promotional assets, packaging, and presentations to effectively communicate ideas.
• Ensure consistency and coherence in visual language across various platforms and media.

Adobe Suite Proficiency:

• Leverage your expert knowledge of Adobe Creative Cloud applications (Photoshop, Illustrator, InDesign, XD, etc.) to execute high-quality designs efficiently.

Others:

• Provide general support to the Design Innovation Team
• Undertake and perform other duties as assigned
• Be involved with partners in pre-workshop/project meetings, discussions and proposals

Requirements:

• You should possess a degree and have practical design experience in areas of relevance to Design Innovation.
• You should be able to work to strict deadlines, apply a user-centred design approach with rigor, deliver high quality studies, concepts and prototypes, and work on multiple projects in parallel.
• You must enjoy being creative and working with a variety of people, have a passion for design, not be afraid to take on challenging tasks, and eager to learn new competencies. The ideal individual will have strong written, visual and verbal communication skills.

About the Design Innovation Team

The Design Innovation team is a group of world-leading interdisciplinary designers, technical professionals, and researchers leading the world of design. The Design Innovation team functions to develop fundamental and ground-breaking results in design science as well as to fulfil the mission of a better world by design through a porous interface with industry, government, and social projects. This interface allows for a seamless integration of empirically grounded design methodologies that directly lead to outcomes with positive impacts at the social, media, and technological levels. The team is highly multi-disciplinary and leverages the ethos of a human-centred design approach with fundamental scientific studies in technology to create solutions to real world wicked problems, opportunities, and grand challenges.