Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Profound knowledge of different kinds of beverages

l Ability to manage numerous tasks, assign responsibilities and display high patience

Must be able to work night shift or split shift
Must be able to work extra hours or weekend if needed

Working Hours: Monday to Friday (Except Wednesday), 7 am to 4 pm. Wednesday 7 am to 1.30 pm

Working Location: Bukit Batok

Job Description

• Deliver clear and effective lessons using a variety of relevant teaching strategies for students with autism
• Play an important role in the planning and development of curriculum and programmes to facilitate student learning
• Exhibits deep commitment to the holistic education and development of students
• Work collaboratively with a multi-disciplinary team and with parents in providing quality education and care for the students
• Understand students' diverse learning and developmental needs, interests, abilities and potential through observations, diagnoses and discussions (with students, parents and colleagues), and adapts approaches accordingly
• Work collaboratively with a multi-professional team and parents in providing quality education and feedback for students.
• Plan and write IEP lesson plans, reports, records and documentation.
• Guide and coach Teacher Aides

Job Requirements

• Recognised Degree or Polytechnic Diploma
• Teaching qualifications or equivalent in Special Education is preferred
• 5 credits in GCE 'O' level with a pass in English and Mathematics is mandatory
• Preferably 3 years of experience at primary level
• Familiar with national curriculum
• Demonstrate passion in teaching
• Experience in teaching children and youths with autism will be an added advantage

Job Description

Bartender/ Barista are responsible to provide skillful and detailed preparation of beverages, in order to contribute to an excellent guest experience by following the restaurant's product standards.

Ensuring that day to day bar operations and preparations are carried out following SOPs.

Job Details

1. Preparing beverages with consistency , quality and cleanliness.
2. Daily stock take.
3. Mise en place + preparing ingredients and equipment for service.
4. Able to explain, communicate and recommend guests about flavour profiles and beverage philosophy.

Qualifications

1. Mastery of coffee and or bar service
2. Knowledge of standard procedure with regards to high level high volume restaurant service.
3. Extended knowledge in coffee and beverages (spirits, cocktails, wine)
4. Experience in bar customer service , preferred with hands on coffee and cocktail making.
5. Comfort with equipment standard functions.
6. Self starter with ability to manage deadlines.

Keys to success

1. Team player with sense of belonging
2. Open minded to new ways of working
3. Constant feedback and reporting of issues as they arise.
4. Willingness to carry out any other duties as required by the operation.
5. Enable a positive work environment and positive attitude

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Working Location: Bukit Batok

Working Hours: 7 am to 4 pm (Mondays to Fridays)

Job responsibilities

1. Evaluation & Assessment

• Understand students' diverse learning and developmental needs, interests, abilities and potential through observations, diagnoses and discussions (with students, parents and colleagues), and adapt approaches accordingly
• Identify and prioritise goals for intervention in collaboration with the student/family/caregiver and multi-disciplinary team
• Formulate plans that are outcome based and relevant to students’ goals through planning, implementing, evaluating and managing interventions

2. Intervention

• Deliver literacy lessons in a small group setting (approximately 4-5 students in each class)
• Play an active role in the planning and developing of curriculum and teaching resources / instructional materials that meet the students’ varying needs
• Work collaboratively in a multi-disciplinary team with teachers, parents and all stakeholders in providing quality education and care for students. This includes, but is not limited to:

- Implementation of intervention programmes

- Developing and managing resources

- Conducting small group training (for teachers, parents, etc)

• Assess and monitor the progress of students in their charge
• Assess and monitor effectiveness of use of intervention programmes for students in their charge
• Writing and contributing to progress reports of students’ learning progress

3. Service Administration & Management

• Main inventories of all resources needed, with regular updating.
• Main records and documentation of assessments, interventions, progress monitoring, etc.
• Conduct in-house training programmes for internal and external stakeholders (e.g. teachers / parents / caregivers / volunteers).
• Participate and be involved in curriculum development, creation of resources, developing protocols, clinical guidelines, action research and pilot studies, in conjunction with the Head of Student Support/Principal.

Job Holder requirements and attributes

• Degree from a recognised university, in any discipline
• Trained in learning approaches, such as Orton-Gillingham, Lindamood-Bell, and/or other relevant remedial approaches
• At least 2 year of experience in providing learning support to children with literacy challenges
• Preferably at least 2 years of teaching experience and/or learning support experience for students at Primary Level
• Teaching qualifications or equivalent in Special Education is preferred
• Relevant teaching experience in mainstream schools / Special Education schools / working with children and youth with Autism Spectrum Disorder will be an added advantage
• Strong command of English (written and spoken)

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Holland Village.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• Provide excellent frontline customer service and meticulous administrative support to the Outpatient Services
• Customer registration, appointment scheduling and reminders, collection of payment/deposits
• Respond to customer requests and enquiries
• Regularly update general patient records
• Undertake general reception and other adhoc clerical duties as assigned

Requirements:

• GCE N’ Level or ITE Certificate holders are welcome to apply
• Prior customer service experience in relevant healthcare settings would be an added advantage
• Excellent communication and telephone skills
• Ability to communicate in vernacular languages is an asset (in order to liaise with vernacular speaking associates/patients)
• Must be able to work under pressure, multitask and meet tight deadlines
• Able to work in a fast paced environment

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to enResponsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

·Must be able to work extra hours if neededsure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

The famous “hole-in-the-wall” bakery from Canggu, Bali opened its contemporary bakery café at Havelock Road, Singapore in August 2019. Starter Lab centres itself around healthy natural products from hand-crafted sourdough bread, pastries, posh toasts, salads, and locally roasted coffee.

Our sourdough goes through a process of long fermentation using only wild yeast, wholesome natural ingredients, and the magical element of time!

If you are passionate about wholesome food, open to learning, and are customer-focused – we would love to have you join our crew.

We are now on the lookout for talented Bread Technician/Packers for the production of Singapore's best sourdough bread and pastries based in Tai Seng, using wholesome ingredients and artisanal methods.

Role of Bread Technician/Bakers

• Reporting directly to Head of Production
• Slice and pack bread for our clients
• Sort bread according to the packing list
• Label boxes and crates correctly and clearly
• Monitor product quality frequently, reporting problems immediately if any arise
• Work closely with bakers to ensure quality control

Skills and Abilities

• Food and beverage experience a plus but not essential
• High hygiene standards
• Can work independently
• Excellent communication skills and an eye for detail

Join Our Team as our Lead Kids Fitness Coach at our Tanglin Mall academy!
First Konnection, an authorized Education Recruitment Specialist, is partnering with a leading sports education centre to find passionate educators eager to work in kids' fitness.

If you have experience in parkour and fitness coaching for children, we want to hear from you!

About the Role
As our Lead Kids Fitness Coach, you will design and lead dynamic fitness classes aimed at children aged 4 to 12.

This role requires a passion for child development, physical fitness, and coaching in a fun and supportive environment.

You'll use custom-built obstacle courses and engaging fitness challenges to help kids build confidence and motor skills.

Work Hours

• Weekdays: 9:30 AM to 6:30 PM (with a 1-hour lunch break)
• Weekends: 9 AM to 6:30 PM
• Half-day work: 3:30 PM to 6:30 PM (for half-day shifts)
• 5½-day work week

Work Location: Tanglin Mall, Singapore

Key Skills & Requirements

• Parkour or fitness coaching for children.
• Experience leading kids' fitness classes.
• Strong communication and leadership skills.
• Ability to engage with children of different skill levels.
• First-aid certification is preferred.

Submit your application here or directly on MyCareersFuture.

Let’s shape the future together!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Passionate about making math fun and empowering the next generation of thinkers?
Join us as a Full-Time Math Coach, where your skills will shape confident, math-savvy minds!

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Why This Role?

• Innovative Learning Environment: Be part of a team that encourages creative and critical thinking in students, equipping them with essential skills for success.
• Supportive Community: Work in a collaborative setting where your ideas and contributions are valued.
• Professional Growth: Access continuous development opportunities, allowing you to advance while staying current with educational trends.

What You’ll Do:

• Engage & Inspire: Deliver interactive math lessons that encourage students to think critically and creatively.
• Curriculum Development: Help design and refine a forward-thinking math curriculum.
• Personalized Learning: Adapt teaching methods to meet diverse student needs.
• Continuous Learning: Stay updated on the latest educational methodologies and technologies.

What We’re Looking For:

• Qualifications: Strong background in Mathematics, with an understanding of Primary and/or Secondary Math syllabuses.
• Experience: Prior teaching experience is preferred, but those without experience are welcome to apply if they have a passion for education.
• Skills: Excellent communication and a commitment to creating a productive learning environment.
• Mindset: Forward-thinking and eager to innovate.

What We Offer:

• Comprehensive Benefits: Competitive salary, 13th-month bonus, performance-based incentives, and a supportive work-life balance.
• Professional Development: Ongoing training and workshops to keep your skills sharp.
• Collaborative Culture: Work with passionate educators making a real impact.

Ready to Shape the Future?
If you're looking to advance your teaching career in a dynamic institution, we want to hear from you!

Apply today and take the next step in your professional journey.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities and Duties:

Specific

Main Duties

• Plan, develop and manage the Palliative/ Activity Programmes.
• Schedule volunteer/expert facilitator- run activities on a weekly basis.
• Ensure smooth implementation of programme.
• Evaluates programme effectiveness and analyses results. Recommends and takes appropriate actions when needed to improve the programme.
• Allocate appropriate resources, volunteers and expert facilitators to run the activities.
• Monitor patients’ safety and well-being during the activities.
• Run groups with volunteers/ assistant (when applicable).

Administrative Duties

• Prepare reports on programme activities, progress and status to management.
• Yearly planning and budgeting.

Education and Training

• Supervise and train volunteers and provide administrative support to volunteers/ expert facilitators, when needed.

Job Requirements:

• Diploma in Business-related discipline will be an advantage.
• Has some basic skills on transferring patients will be an advantage
• Able to demonstrate skills in organization, management and leadership
• Proficient in Microsoft Office (in particular MS Excel)
• Experienced in running groups and working with elderly is an advantage
• Able to establish and maintain positive working relationship with staff, volunteers, expert facilitators and patients, good team player with a customer-focused mindset
• Must be self-directed and able to work independently
• Process good analytical, creative thinking and problem-solving skills
• Experienced in managing volunteers and/or projects is an advantage

Job Title: Singapore class 3 driver (ID1079)
Location: Ang Mo Kio
Working Hours: Mon to Fri 9m to 6pm, Sat 9am, to 3pm.
Salary: $2000

Job Description:
• Delivery of Honda car accessories spare parts
• Proper handling of goods during loading, unloading and deliveries
• Provide excellent customer service to customers
• Abide by all traffic rules and regulations
• Proper maintenance and care of company vehicle

Requirements:
• Must possess valid Class 3 License
• Good attitude, calm and patient
• Vehicle can drive home after probation
• Driving Van or 10ft lorry

Responsibilities:

• Evaluate tenders/cost, manage contracts and advise project team in contractual matters.
• Liaise and establish rapport with consultants, quantity surveyors, architects, developers and contractors on certification of claims for payment.
• Measurement, valuation, negotiation and agreement with the Contractor/Sub-Contractor of all variations to the Contract.
• Monthly progress claim and payment certification.
• Preferably at least 2-3 years QS experience.

Requirements:

• Diploma/Degree in Building/Quantity Surveying from recognised universities or Polytechnics.
• AutoCAD knowledge.

Duties & responsibilities:

·Able to handle full set of accounts

. Prepare GST quarterly reports

· Accounts receivable and credit control

·Processing payments

.Daily routine accounting duties

·Handle the filing and housekeeping of records and reports

· Other ad-hoc duties as assigned

Skills and Qualifications:

· Minimum Diploma Holder or relevant accounting qualification

· Experience in handling multiple accounts

· Those with experience in professional firms preferred

· Proficient in Accounting system

· Independent

· Able to multi-task, result-oriented and meet deadlines

· 1 year contract with benefits (convertible to perm)

Salary commensurate with experience

Only Singaporeans and PR need apply.

*Only shortlisted candidates will be notified.

Job Description

• Plan and implement curriculum and programmes based on Centre's curriculum framework
• Design quality learning environment with developmentally appropriate learning materials and resources
• Record and evaluate documentations of children's learning and development to improve planning and teaching
• Collaborate with families to ensure continuity of care and learning between the home and the Centre
• Commit to quality and safety of children's well-being
• Participate in projects/initiatives as needed
• 8-8.5 hours shift on weekdays, lunch included

Requirements

• Enjoy working with children
• Committed, driven and passionate
• Team player and individual contributor
• Dip in Early Childhood Care & Education
• ECDA L2 qualified
• Those currently pursuing part-time studies in early childhood education are welcome to apply.

Assisting Head chef in food preparation and production, maintaining high quality standards of all food products and dishes.

Involve in daily operation needs and duties such as inventory, ordering and receiving for the kitchen or food supplies throughout the day.

Maintain basic cleanliness and food hygiene standards.

Relevant experience in Japanese Cuisine will be an added advantage

Able to work night shift and split shift

Able to do OT on weekends and public holiday

Requirements

Minimum 5 years of relevant experience in F&B industry

Have good product knowledge on food items

Candidate must possess strict sense of hygiene and safety standards

Excellent organizational skills and communication skills

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

- 5 days week – 2 weekends (9am-6pm) and 3 weekdays (2pm-9pm)

- Attend to enquires & answer phone calls, walk-in enquiries & emails

- Carries out administrative duties such as filing, typing, copying, binding, scanning etc.

- Exhibits polite and professional communication via phone, e-mail, and mail.

- Provides information by answering questions and requests.

- Contributes to team effort by accomplishing related results as needed.

- Able to handle little children from age 3 yrs old

- Able to work as a team & independently

- Customer Service oriented

- Proficient in computer, microsoft word, excel, google drive

We are looking to employ a dedicated and experienced spa therapist to perform massages, beauty treatments, and wellness therapies, depending on guests' needs and preferences. The spa therapist's responsibilities include greeting and welcoming spa guests, informing guests of spa packages, promotions, and rates, and customizing treatments and therapies to suit guests’ needs. You should also be able to recommend additional spa services and up-sell spa products.

To be successful as a spa therapist, you should keep abreast of the latest industry techniques with respect to massages and therapies to provide exceptional customer service. Ultimately, an outstanding spa therapist should be able to demonstrate respectfulness, patience, and tact to help guests feel more comfortable and at ease.

Spa Therapist Responsibilities:

• Performing different types of massages, beauty treatments, and wellness therapies.
• Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.
• Communicating with guests during massages to adjust massage techniques as required.
• Resolving guest complaints and reporting any accidents to the supervisor.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
• Enquiring about guests' medical conditions and allergies before providing spa services.

Spa Therapist Requirements:

• High school diploma or GED.
• Licensed in massage therapy and cosmetology or aesthetics.
• Proven experience working as a spa therapist.
• CPR and First Aid certifications are advantageous.
• Sound knowledge of anatomy, physiology, and different massage techniques.
• The ability to stand for extended periods.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.

Job Description

• Ensure safety, hygiene and well-being of the children
• Able to carry out routine care duty (i.e. washing of children, diaper changing, milk making, etc.)
• Able to engage children to keep them occupied
• Any other related work assigned
• 8.5 hours shift on weekdays

Requirement

• Only candidates with at least Fundamentals Certificate in Early Childhood Care and Education (FECCE) or higher
• Those currently pursuing part-time studies in early childhood education are welcome to apply.

蔡厝港幼儿园聘请兼职助理老师

职位描述

• 确保儿童的安全，卫生和健康
• 需要做保育工作 （冲凉，清洗，牛奶，换尿片，等）
• 可以和小孩互动
• 其他交代的任务
• 8.5小时工作时间

需求

有 幼儿保育和教育初级课程证书 或以上

迎目前正在从事幼儿教育兼职学习的人士申请

Part-Time Sales Coordinator Admin Assistant

3 days a week (The day for work will be confirm)

Job Description:

-Coordinate sales activities and liaise with customers

-Manage customer calls/messages/email and follow up all activities

-Maintain and update the customer database

-Generate and prepare sales reports

-Collaborate with the sales team to achieve sales targets

-Communicate with suppliers to obtain quotes and place orders

-Support other administrative tasks as assigned

-Ad-hoc tasks as & when required.

Job Requirements:

-Minimum 1 year relevant experience

-Min. GCE 'O' Level

-Customer Oriented with good interpersonal and communication skills

-Must be fast learner and pro-active

-Good organizational and time management skills

-Ability to think strategically

-Pleasant and friendly personality

-Strong problem solving capabilities

-Computer Literacy

Able can start work or immediate

Only shortlisted candidates will be notified.

Part Time Admin Accounts Assistant

3 days a week (The day for work will be confirm)

Job Description:

-Accounting knowledge

-Updating of Bank statement

-Scanning and sorting invoices or other require documents

-To assist closing team for audit schedule preparation

-GST reporting

-Preparing financial / management statements

Track expenses and process expense reports.

-Handles audit / agent queries

-Bank and clearing accounts reconciliations

-All other areas relating to Accounts

-Ad-hoc tasks as & when required.

Job Requirements:

Some practical experience in working with accounts/bookkeeping.

Diploma or its equivalent

1 year of experience in account,fresh graduates with a diploma in accounting (or similar) would be welcome too.

Proficient in Microsoft Office

Ability to work in a team, meticulous and responsible.

*Able can start work or immediate*

Only shortlisted candidates will be notified.

Job Order no.: ID6001
Position： Admin Assistant
No. of worker：1 pax
Salary： S$1800 - $2300

Working Hour：
Monday – Friday : 7.30am to 4.30pm
Saturday : 7.30am to 11.30am

Working Experience Required:
Work Location: Taiseng MRT
Remarks:

JOB DESCRIPTION
Reporting to: Admin Manager
Core Responsibilities
1) Management of customer enquiry and feedback
2) Order processing (Ensure daily orders are fulfilled in a timely manner)
3) Ensure timely delivery of products to customers by effective liaison with internal
and external logistic partner
4) Assist in planning optimal delivery route and schedule of operation activities
such as processing and stock movement
5) Assist in preparation of quotation and tender documents
6) Provide administrative support for business operations.
7) Provide support to the operation in maintaining a smooth operation process.
8) Any ad hoc duties and/or projects as assigned.

Other Requirement:
• Minimum GEO ‘O’ level/SPM or equivalent
• Competent in using Microsoft Office, WhatsApp and Email
• Able to work with minimal supervision
• Has an attitude for customer service excellence
• Proficient in English and Chinese (verbal and written)
• Ability to give and receive constructive feedback and to interact and
partner with people at all levels Customer Focus, Collaboration and
Teamwork

Job Title: Cutter (ID8181)
Location: Ubi, Singapore
Working Hour: Mon to Fri 9am to 6pm, Sat 9am to 1pm (Alt Sat)
Salary: $2000 - $2500

Job Description:
• To ensure schedule of the job according to required delivery time, quantity and location. He may set priority according to the following sequence:
• To ensure receive material(s) & review the information on the documents
• To ensure according to dimensions (size) stated on the documents
• After the 1st cut-out, dimension must check & confirm before continue to cut the balance quantity
• Upon completion of the job, use marker to write details on cut material surface, including dimension, qty and code storage location. Also, record reference code & holding area / storage location onto invoice / delivery order for traceability purpose.
• For work order to proceed to cutting need to write W.O. number on the cut-out material for traceability. Then work order return to sales staff for issuing invoice to customer
• After completed cutting press the bell to alert Store man to collect the material
• Make sure expected to ensure cleanliness and perform housekeeping of the store area
• Adhere to Company’s rules & regulations.
• Maintain a high level of integrity.
• Performs other task that may be assigned from time to time by immediate Superiors.

Requirement:
- Must have cutting experience
- Physically fit

Job Description

• Undertake the teaching of a class in accordance with the school’s agreed policies and guidelines.
• Plan and carry out the daily programme, developmental and caregiving tasks as assigned.
• Create meaningful language opportunities for children where love for Mandarin can be promoted.
• Document children’s learning through contributions towards newsletters, class panels and children’s portfolios.
• Attend to the health, hygiene and safety needs of the infants.
• Create a safe environment and provide the best possible care to infants under their care.
• Build and maintain good rapport with parents.