Scope of work will include but not limited to the following:

• Manage registration portal and database for assigned event.
• Attend to all email and call enquiries pertaining to event registration portal and event information.
• Prepare weekly and/or daily registration reports for presentation to management.
• Perform follow-ups on payment reminders to registrants and ensure full collection of payment before event.
• Work with team members to execute the onsite registration matrix and be in charge of the onsite registration counters to handle in-person and online enquiries.
• Provide post-show registration reports and any other information required by reporting officer.
• Ensure IT security SOPs set in place are complied by internally and by external vendors hired to service the event.
• Day-to-day administration to facilitate scope of work.
• Ensure that databases are maintained and kept up to date after event; and
• Any other tasks as may be assigned from time to time by your reporting officer and Director.

Requirements:

• Minimally Diploma holder.
• Preferably with 1 year of experience in related field, applicants with no experience may apply too.
• Proficiency in MS Office, especially MS Excel.
• Strong presentation, interpersonal, communication skills with client-service orientation.Possess a positive attitude and high standards in work ethics & personal integrity.
• Good time management skills with the ability to prioritise, work under pressure and meet deadlines.
• Ability to work in a fast-paced and highly cross-functional organisation.
• Possess good working attitude and willing to learn.

Job Description

Documentation and Record-Keeping

• Maintain accurate and organized records of F&B inventory, orders, and supplier information.
• Assist in updating and managing menus, pricing, and promotional materials.
• Prepare and maintain reports related to sales, expenses, and other relevant F&B data.

Order Processing and Coordination

• Collaborate with suppliers to place and track F&B orders, ensuring timely delivery and stock availability.
• Work closely with the kitchen and service staff to communicate any changes or updates to orders.

Event Support

• Provide administrative support for F&B events, including coordination of catering services, room setups, and guest lists.
• Assist in planning and executing special promotions and themed events.

Communication

• Facilitate effective communication within the F&B department and with other departments.
• Respond to inquiries from customers, suppliers, and team members promptly and professionally.

Expense Management

• Assist in tracking F&B expenses, processing invoices, and reconciling financial records.
• Collaborate with the finance department to ensure accuracy in financial reporting.

Compliance

• Ensure compliance with health and safety regulations, as well as any other relevant industry standards.
• Assist in implementing and maintaining F&B policies and procedures.

Job Requirement

Qualifications

• Min. GCE ‘O’ level or equivalent

Experience

• 1 – 2 years of relevant administrative experience

Skills & Knowledge

• Excellent communication and interpersonal abilities
• Proficient in MS Word & Excel
• Ability to multitask and work in a fast-paced environment
• Strong organizational skills with attention to detail