Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Work as a Chef de Partie in a tightly knitted kitchen team at Sun Ray Cafe - the oldest pet friendly cafe in Singapore, at 13 years old. We are well known for reasonably priced and delicious western food. Work environment is friendly and fun, and the team is led by a young chef who was trained in France. Recently, we were awarded Singapore Best Foods 2024.

We are also committed to maintain our food prices so that good food can be accessible to everyone and not only the rich. In achieving this, we aim to be as efficient as possible in our manpower and operations.

Job Description & Requirements

Job Description:

Responsibilities:

• Oversee the implementation of electrical works on-site.
• Provide hands-on guidance for electrical tasks.
• Ensure coordination and sequencing of works in accordance with the master and detailed schedule.
• Supervise site activities to ensure the quality and timely completion of works.
• Provide on-site technical support throughout various stages of the project, including project execution, attendance at site meetings, testing and commissioning, and project handover, to ensure progress according to schedule.
• Conduct site inspections and resolve issues related to the project, subcontractors' works, and overall work progress.
• Supervise and train workers.

Requirements:

• Education: Primary/Secondary School/"O" Level, Higher Secondary/Pre-U/A Level/College, or Professional Certificate/NiTEC in Engineering (Electrical/Electronic).
• 5 years of relevant experience in the related field.
• Proficiency in reading Single Line Diagrams and AutoCAD drawings.
• Position: Trade Foreman.
• Possession of Singapore driving license: Class 3.
• Only Singaporean citizens or Permanent Residents (PR) need to apply.

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

Preventive Maintenance Technician- Troubleshoot, repair and maintain food production equipment- Execute emergency breakdown protocols- Assist in resolving downtime issues- Clean equipment and maintain equipment hygiene requirements for production use, after installation and/or repairs- Collate and coordinate maintenance work, at times need to work with contractor- Comply with cleanliness and safety regulations while setting up and maintaining food manufacturing equipment- Able to perform ad-hoc duty when require- Basic electrical and refrigerator knowledge- Prepare maintenance reports/records in relation to the work assignedRequirements- Minimum 1 Year of experience in maintenance work and engineering field, preferable in food manufacturing- “O” leave / NTC3 or NITEC in Mechanical Enginnering- Able to performance Shift- Willing to learn new skills- Positive work attitude

This role will support ecommerce operations and provide excellent customer shopping experience to build stronger customer relationships and satisfactions.

KEY ROLES AND RESPONSIBILITIES

• Assist in e-stores management, including updating inventory status, creating new products, and setting up promotions.
• Provide support in digital marketing activities.
• Manage customer enquiries and provide timely response.
• Data entry and tabulate reports.
• Provide administrative support and ad-hoc duties as required.

EDUCATION

• Minimum GCE “O” level qualification.

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• 1-2 years relevant experience preferred.
• Possesses excellent customer service mindset with good communication skills.
• Good written and verbal skills (English and Mandarin - to liaise with Mandarin-speaking counterparts for job purposes).
• Organized and meticulous.
• Proficient in Microsoft (Word, Excel & Outlook).
• Able to multi-task and adapt to a fast-paced environment.
• Looking for part-time, to commit at least for 4 months, 3 full days a week (preferably on Monday and 2 other days either from Tuesday to Thursday).
• Hourly Rate at $10-$11/hr.

Job Responsibilities:

• Produce creative content for all Club publicity channels.
• Photography and video-taking of Club events.
• Co-ordinate with all departments the dissemination of information to members.
• Create and manage marketing materials to drive participation and revenue.
• Execute online marketing activities, including social media, SEO/SEM, demand generation, and lead generation.
• Handle feedback channel, follow-up with relevant departments and draft replies.
• Ensure all information in the Club publicity channels are updated and current.
• Assist in marketing projects and compile statistics and reports.

Requirements:

• Diploma or Degree in Mass Communications / PR / Marketing / Journalism or relevant experience.
• Good command of English with good editing/proofreading skills.
• Digital marketing experience.
• Adaptable to changes and able to meet tight deadlines.
• Team player with good interpersonal and problem-solving skills.
• Able to work independently, mature and meticulous.

JOB RESPONSIBILITIES

· To handle complaints or feedback and take remedial actions

· To work closely with all project stakeholders and take proactive measures in mitigating all complaints arising from construction activities

· Handle general administration duties and provide clerical supports to site personnel

· Coordination of site delivery of materials, liaise closely with main office staff for the procurement of necessary materials

· Update & keep track of daily workforce

· Compile and prepare daily, weekly, monthly reports, take daily progress photos

· Attend meetings & take minutes

· Attend/ coordinate authority visits and client representatives

· Assist the site team for submission and collection of documents

· Provide administrative support cum document control

· Coordinate, implement, maintain and timely updating of all documents

· Checking and filing of documentation

· Other duties assigned

JOB REQUIREMENTS

· Min 3 - 4 years relevant experience in a similar role in construction sites

· Possess good knowledge in document control and management processes and QMS standards

· Proficient in MS Office applications (Excel, Words and PowerPoint)

Responsibilities:

· Generate new ideas for brand promotion, drive leads and increase brand awareness

· Conduct market research to gather insights on target audience, industry trends and competition

· Support the planning and execution of events and trade-shows

· Help maintain and update company website, marketing collaterals and social media platforms

· Communicate with external vendors and partners to execute marketing initiatives

· Contribute to brainstorming and idea generation for new marketing initiatives

· Provide general administrative support & other ad-hoc duties as assigned by the sales & marketing department

Requirements:

· Diploma/ Bachelor's degree in marketing, business, communications or a related field

· Excellent written and verbal communication skill (English and Mandarin to communicate with mandarin speaking clients)

· Strong attention to details and meticulous

· Ability to work well in a team environment and collaborate with colleagues

· Strong analytical and problem-solving skills

· Highly organized and able to multitask effectively

· Proficient in Microsoft Office Suite, particularly Excel and PowerPoint

Proficient in Design Software, such as Canva, Photoshop

YOUR ROLE

Active role in Asia Pacific (except China) Region Business management team to oversee the Demand Planning Process with the aim to create a reliable, unbiased unconstrained demand plan on a specific horizon and perimeter

JOB DECRIPTION

• Contribute to create the unconstrained demand plan on a specific perimeter and horizon
• Use forecast accuracy metrics to draw insights and make recommendations on forecasting modes mix optimization
• Identify biases in forecasting methods (Stat Forecast, Delfor, Backlog, etc.) and engage stakeholders to drive continuous improvements actions (Sales Org., Data Science Team)
• Develop a strong understanding of demand drivers on the short term (Demand Sensing) by continuously collaborating with market, customer, and product experts and identifying relevant data sources
• Perform week over week variance analysis and document key assumptions
• Continuously monitor forecast accuracy metrics to draw insights and make recommendations on forecasting modes performance and mix optimization
• Challenge structural root causes pertaining to each forecasting methods using data analytics : Delfor bias, Backlog volatility or coverage within frozen window, biz model applicability, etc.
• Work with Data Science team to guide the development of explorative analytics and statistical forecast models (e.g., providing clear targets, identifying potential drivers/biases)
• Interface with Sales Unit in the region and Group/Central Supply chain team to analyze gaps at executional level vs plan (forecast did not materialize, unconstrained demand not fully served, etc. )

PROFILE

• Excellent analytical skills, ability to synthesize information, understand big picture and present logical recommendations.
• Strong communication and interpersonal skills essential to effectively interact with all teams, areas and levels of business affecting the demand process
• Ability to deliver work in a fast-paced environment with urgency.
• Experienced with Excel and Power BI
• Business understanding of market and customer landscape for automotive/or industrial /or distribution channels in a semiconductor company
• Understanding of IT systems and infrastructure
• Past experience preferred in forecasting, or a planning role with a particular emphasis on demand, inventory planning, analysis, and modeling

· Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

· Proactively communicate to employees on KPIs on sales, service and food quality

· Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

· Communicate with Head Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times

· Maintain safety requirements at the restaurant

· Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

· Manage stock levels of bar inventories, disposables packaging, cutleries, sauces

· Handle customers’ compliments and complaints promptly

· Deliver and present manpower and sales reports

· Suggest and recommend improvements to the running of the restaurant

· Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

· Responsible for induction training and on the job training of new employees and also newly promoted staff

· Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc

· Proactively communicate to employees on KPIs on sales, service and food quality

· Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts

· Communicate with Head Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times

· Maintain safety requirements at the restaurant

· Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines

· Manage stock levels of bar inventories, disposables packaging, cutleries, sauces

· Handle customers’ compliments and complaints promptly

· Deliver and present manpower and sales reports

· Suggest and recommend improvements to the running of the restaurant

· Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

· Responsible for induction training and on the job training of new employees and also newly promoted staff

• Ensuring that all food is of excellent quality and served in a timely manner.
• Planning the menu, keeping in mind budget, and availability of seasonal ingredients.
• Overseeing all kitchen operations.
• Coordinating kitchen staff, and assisting them as required.
• Training staff to prepare and cook all the menu items.
• Taking stock of ingredients and equipment, and placing orders to replenish stock.
• Enforcing safety and sanitation standards in the kitchen.
• Creating new recipes to keep the menu fresh.
• Keeping up to date with industry trends.
• Receiving feedback and making improvements where necessary.

[What you will be working on]

• Understand the basics of metadata and how it is useful.
• Exploring AI-based solutions for metadata enhancement.
• Identifying and evaluating different AI techniques and models for metadata generation.
• Conceptualizing innovative approaches to address specific challenges in metadata enhancement.
• Applying AI techniques to the enhancement of metadata, with a focus on titles, abstracts, and subject headings.
• Implementing and fine-tuning pre-existing AI models and frameworks for metadata improvement.
• Experimenting with prompt engineering, fine-tuning, and retrieval-augmented generation methods for metadata generation.
• Managing and preprocessing data, including cleaning and organizing metadata.
• Troubleshooting and addressing data quality issues encountered during AI-based metadata generation.
• Documenting and maintaining records of the metadata enhancement processes and any issues resolved.

[What we are looking for]

• Students from Computer Science, Artificial Intelligence and Data Science related courses are preferred.
• Students with a proficiency in Python programming and knowledge in Natural Language Processing (NLP).
• Familiarity with AI frameworks and tools such as PyTorch and Hugging Face Transformers.
• Ability to conduct literature reviews focusing on AI concepts and applications.
• Strong problem-solving skills in technical environments.
• Aptitude for detailed documentation in AI projects.
• Effective communication skills, both written and verbal.
• Keen research interest in AI technologies and their evolving landscapes.
• Demonstrated critical thinking abilities.
• Adaptability in dynamic and technologically driven contexts.
• Capacity for teamwork and collaboration in project settings.
• Curiosity and a proactive approach to learning and innovation.
• An experimental mindset, open to exploring and testing new ideas.

Duration: 3 months

Working Location: 3 Changi South Street 2 #03-00 Xilin Districentre Tower B Singapore 486548 Singapore

Shortlisted candidates will be contacted for an interview.

• Ensuring vehicles are mechanically sound and legally roadworthy
• Performing basic repairs and maintenance in the event of accident or breakdown while in transit
• Safely securing heavy loads and large goods for transport
• Organising the most efficient route from pickup point to drop off point
• Keeping informed of road closures, accidents and traffic diversions
• Organising multiple drop-offs and deliveries in each working day
• Supervising and assisting with the loading and unloading of deliveries into the lorry
• Updating vehicle log books, recording deliveries and tracking mileage
• Complying with all MOT and in-house regulations and rules

Roles & Responsibilities

Responsibilities

• Study each recipe and gather all necessary ingredients
• Cook food in a timely manner
• Delegate tasks to kitchen staff
• Inform wait staff about daily specials
• Ensure appealing plate presentation
• Supervise Cooks and assist as needed
• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
• Monitor food stock and place orders
• Experiment with recipes and suggest new ingredients
• Ensure compliance with all health and safety regulations within the kitchen area able to cook local Chinese food

Requirements

• Proven work experience as a Cook
• Hands-on experience with various kitchen equipment (e.g. grillers and pasta makers) knowledge of culinary, baking and pastry techniques
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Up-to-date knowledge of cooking techniques and recipes
• Familiarity with sanitation regulations

Senior Cook Job description

The Senior cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That cook need to play as multitasking role he must be ready to washing vessels and cleaning kitchen environment

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Preparing deep fryer, utensils, and grill for shift

• Roti prate flour mixing

• Ready to cook Goring items (nasi,ikanpils,mee,kwithya,noodles)

• preparation of south indian & north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

We are an equal-opportunity employer and value diversity among our teachers, staff and students.

Includes the below but not limited to :

• Handle phone and email enquiries on Admissions matters.
• Provide support to parents’ enquiries.
• Manage all letters and correspondences received and routed to respective departments.
• Prepares students attendance and reports of absences on a daily basis.
• Greeting visitors in a courteous and friendly manner and assisting them for their purpose of visit.
• Handling entire reception area during normal work hours and school events.
• Conference and Board room management for various day to day purpose.
• Managing all inbound calls on the board line in an efficient manner.
• Support operations team with managing IT equipment like projectors/ display screens, photocopier, fax etc.

Requirements:

• Minimum two (2) years relevant experience in a school environment (preferred).
• Minimum O’ level qualification
• Proficient in Microsoft office applications
• Mandarin Speaking
• Good interpersonal and communication skills
• Meticulous, organized and possess good administrative skills.

Work Location : Punggol Campus

Preffered Selection Criteria:

• 3 years of relevant teaching experience.
• Teachers having prior work experience at DPS will be eligible for a higher qualifying salary.
• Teachers who have work experience at Private schools in Singapore will be eligible for a higher qualifying salary.
• Singaporean applicants will have an added advantage.

Job description:

• Responsible for teaching English subject to the students. Demonstrates the necessary subject knowledge and teaching methodology.
• Develop lesson plans in line with curriculum objectives.
• Present lessons that cater to the needs of the whole ability range within the class.
• Timely Checking marking and correction of notebook & assignments completed by the students, preparing worksheets, setting question papers.
• Reviews the feedback from the academic coordinators & HOD and revises the lesson plans accordingly.
• Up to date knowledge of latest teaching aids, such as the use of technology in classroom learning and for home based learning.
• Identifies students who may require additional assistance, academic or non-academic, and ensures they receive the necessary support. Assess, records and reports on the development, progress and results of students.
• Communicates and provide feedback to the parents during the Parent Teacher Meetings, and whenever necessary.
• Collaborates with co-teachers to share new ideas, teaching approaches, content and professional knowledge.
• Takes care of safety of the students.
• Checking of notebook, preparing worksheets, setting question papers.
• Supervising and grading examinations, and, at the end of the semester or year, grading each student.
• Handling other duties according to requirement of the School.

Selection Preferred Criteria:

• Minimum 3 years of teaching experience.
• Teachers having prior work experience at DPS will be eligible for a higher qualifying salary.
• Teachers who have work experience at Private schools in Singapore will be eligible for a higher qualifying salary.
• Singaporean applicants will have an added advantage.Responsible for teaching primary students, home room teacher.

Duties:

• Develop lesson plans in line with curriculum objectives.
• Present lessons that cater to the needs of the whole ability range within the class
• Checking of notebook, preparing worksheets, setting question papers.
• Handling other duties related to subject according to requirement of the School.
• Supervising and grading examinations, and, at the end of the semester or year, grading each student.
• Ensures the safety of students at all times.
• Communicates and provides feedback to the parents during the Parent Teacher Meetings, and whenever necessary.
• Identifies students who may require additional support and ensures they receive the necessary support.
• Works in line with co-teachers & team mates.

• Responsible for teaching business studies subject to the students.
• Develop lesson plans in line with curriculum objectives.
• Present lessons that cater to the needs of all the students within the class.
• Checking of notebook, preparing worksheets, setting question papers.
• Conducting practical lessons.
• Supervising and grading examinations, and, at the end of the semester or year, grading each student.
• Handling other duties related to subject according to requirement of the School.

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

You will be working with a team of dedicated & committed engineers for the development of healthcare application platform and solutions for the transformation of Singapore Healthcare IT landscape. Our mantra is to “work hard and have fun”, to deliver the next generation healthcare digital experience across whole of Singapore.

Role and Responsibilities:

• Responsible to do development for MS CRM Dynamics 365 for both On Cloud and On Premises deployments.
• Responsible for the development on Power Platform especially power apps.
• Responsible for making solution recommendations with pros and cons considering the MS CRM Dynamics and Power Platform.
• Responsible to integrate with other system using KingswaySoft and Web API.
• Responsible for packaging for deployment team over various Dynamics environments using CI / CD of Azure Cloud.
• Perform application/technical design documentation.
• Provide on-going application support and be involved in various stages of the SDLC
• Plan and coordinate end-user training for any system implementations or enhancements.
• Work effectively in a tight deadline, high pressure environment.

Requirements:

• Enter Minimum 5 - 7 year’s working experience in programming using Microsoft and web technologies.
• Detailed knowledge of MS CRM Dynamics and Power Platform having developed at least 2 or 3 Applications using Dynamics best practices and design standards.
• Implementation of MS CRM Dynamics

1. Develop .Net (C#) Plugins.
2. Develop .Net assemblies for Custom Workflow.
3. Develop client-side Jscript (JQuery) for entity form events.
4. Develop using MS CRM SDK to implement customization.
5. Configuration of multi-disciplinary user roles
6. Deployment of configurations and customization including solution package for entities (Forms, Views, Charts and Dashboards), Plugins and custom workflows.
7. Data Migration

• Experience in Object Oriented Programming, .Net Web Applications, Web Technology (IIS), .Net framework 4.6.2 and above, C#, SQL and Stored procedure in MS SQL Server 2016 and Above
• Experience in application integration and / or web services integration required.
• Having a knowledge of various version controls repositories.
• Bachelor’s degree in software engineering, Computer Science or Management Information Systems.

ASSOCIATE DIRECTOR (ELECTRICAL)

Job Details

Position Title : Associate Director (Elect)

Employment Type : Full Time/Permanent

Position Level : Senior manager

Job Specialization : Engineering - (Elect)

Monthly Salary : $8500 - $10,500

Job Requirements

Education Level : Recognised Degree in Electrical Engineering with PEB Singapore

Qualification : Professional Engineer (Electrical)

Years of experience : Min. 10 years with consultancy firm

Job Description

· Lead and drive a team of engineers in Electrical services for the project from concept stage, design development, contract documentation, authority submissions, site administration to project completion

· Manage the projects to ensure quality work, delivery of projects on time and within budget

· Assume the role of PIC/PM and sign off as the registered QP/PE for the company for statutory submissions/certificates

· Assist in formulating, implementing and achieving the Company’s strategies, goals

· Liaise with clients and ensure client’s satisfaction is maintained

· Source and secure new business opportunities/ projects

· Provide leadership, guidance and training and improve the technical knowledge of the supporting staff

· Standardize technical standards and performance specification for the Company

Requirements

· Recognised Degree in Electrical Engineering with PEB Singapore

· Registered Professional Engineer Singapore will be preferred

· Proven track record of working across organization boundaries to define requirements, solve complex problems and drive programs to successful completion

· Excellent understanding of Singapore Code of Practice and local authority submission process (LTA / PUB / BCA/SP Powergrid)

· Strong interpersonal and communication skills

· Demonstrate ability to motivate and engage multi-disciplinary team in complex/mega projects to achieve results for the clients