Jobs Responsibilities

• Perform Customer/Account Maintenance request for Customers.
• Update customer records in the system, ensuring all details such as personal information, contact no., addresses and account details are accurate.
• Complete all data maintenance requests within the agreed Service Level Agreement.
• Ensure compliance with company policies and data privacy regulations while handling customer information.
• Assist with data cleanup or other related administrative tasks as directed.

Job Requirements

• Min. GCE A levels/Diploma
• Training on the job provided
• Keen in banking industry
• Able to start work within short notice

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[email protected]
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

The Front Desk Executive serve as the point of contact between Tree Art and prospective customers. The incumbent identifies and educate prospective customers on the Company’s course curriculum and supports customers by providing information and assistance with closing.

Main Duties:

• Adminstrative duties in terms of Microsoft Office
• Familiarising with Tree Art curriculum and programmes.
• Identify and recommend on course curriculum that are tailored to customer’s needs and objectives.
• Liase closely with customers to address all course inquiries (ie; walk-in/online platforms) with closure.
• Coordinate with Centre Manager to ensure smooth process for customer registration and enrolment.
• Collect and review quality feedback from customers to improve sales.
• Responsible for administrative duties including maintaining database records and sales data analysis.
• Perform any other duties and responsibilities as assigned by the Centre Manager.

Job Specification:

• Possess at least diploma in any field.
• Fresh graduates who are pro-active and sales driven are welcome to apply.
• Prior experience working in sales is an added advantage.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

• Making lunch/dinner reservation

• Maintain contacts information on Outlook

• Scanning of documents for e-archiving

• Disseminating signed documents

• Filing of documents

• Assist in hamper wrapping

• Handling of incoming and outgoing Mails.

• Provide support on company events

• Assist on preparing and distribution of hampers and gifts to business associates

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Scope:

• Greet and attend to customers
• Customer Service
• Housekeeping
• Cashiering
• Stock Inventory / Stock take
• Any other retail duties as assigned by superior

Requirements:

• Minimum N/O/A levels
• Retail experiences preferred
• Knowledge in makeup/skincare/cosmetic will be highly advantageous
• Able to commit retails hours - shift as rostered by supervisor - At least 4 days/week inclusive of 1 weekends
• Team player
• Commit till April 2025

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Scope:

• Perform qualitative data analysis and verification
• Scorecard migration
• Prepare and disseminate reports
• Perform reviews onaccounts
• Early Alert review from production orders
• ECDD (CRRD/CDD reviews)
• Exception review report
• DMP/DRP Report
• Public domain news ( newspaper/media/ other units)
• Ad hoc duties

Requirements:

• Minimum Degree
• Proficient with Excel

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Job Scope:

• Greet and attend to customers
• Customer Service
• Housekeeping
• Stock Inventory / Stock take
• Any other retail duties as assigned by superior

Requirements:

• Minimum N/O/A levels
• Retail experiences will be advantageous
• Able to commit retails hours - shift as rostered by supervisor - Minimum 3 to 4 days/week inclusive of 1 weekends
• Team player
• Start immediate preferred and commit till end Jan 2025 or longer

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

The Opportunity:

Adecco is partnering with a global leader in tobacco manufacturing, and we are seeking a Electrical Engineer Manager to join their business permanently! Reporting to the Director, this is an individual contributor role (part of a team) to play a key role in providing technical support to external contract manufacturer to ensure consistent production and quality of small/portable electronic devices. This role will require frequent travel (2-3 times per week) to neighboring countries to work closely with the contract manufacturers on-site.

• Full-time, permanent opportunity
• Work location: South West region (overseas travel will be borne by company)
• Work hours: Mon-Fri, 9am - 6pm
• Salary: up to $9,000 / month + AWS + VB

The Job:

• Provide technical guidance and assistance to external contract manufacturers to resolve electronic engineering-related issues encountered during production.
• Work closely with manufacturers to implement and uphold stringent quality control measures, ensuring consistent and reliable product standards.
• Identify and implement opportunities to enhance manufacturing processes and improve operational efficiency.
• Investigate and address electronic engineering challenges to minimize production delays and defects.
• Collaborate with design and development teams to incorporate design changes that improve product quality and ease of manufacturability.
• Support investment audits in coordination with other departments and conduct periodic physical asset inspections.
• Assist with annual inventory checks.

The Talent:

• Bachelor's degree in Mechanical Engineering or any related field.
• At least 5 years in EMS (Electronics Manufacturing Services) with a strong understanding of overall supply chain, manufacturing technology, process set-up, process validation and SOP support.
• Knowledge of electrical device assembly is a must.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] or apply directly here. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

• Preferably more than 5 years of experience as a full stack developer

• Experience in developing end-to-end applications.

• Experience working in both Unix and Windows operating environments are preferred.

• Knowledge of multiple frond-end languages and libraries (e.g. React, NodeJS, Typescript and JavaScript, HTML5, CSS3).

• Knowledge with hands on experience in technologies like .Net core, Net5 above and C#

• Familiarity with databases (e.g., MySQL, Microsoft SQL) with Entity Framework.

• ICT Assessment Certification for software Developer (NUS-ISS) will be an added advantage.

• Web Servers (e.g., Apache) and UI/UX design.

• Experience in CI/CD principles

• Experience in DevSecOps architecture

• Experience of developing cloud native applications

• Strong analytical and problem-solving skills

• Detail- oriented

• Strong Team player

• Good communications and interpersonal skills.

Are you a passionate tennis coach looking to join a thriving academy? First Serve Racket Club, an established tennis coaching business in Singapore, is seeking a dedicated and experienced tennis coach to join our team.

About Us

First Serve Racket Club specializes in delivering high-quality tennis coaching at condominium courts across central Singapore. With a strong reputation for developing players of all levels, from recreational to national and collegiate athletes, we are now expanding our presence across Singapore. Our team is made up of experienced and multilingual coaches, committed to fostering both technical excellence and a love for the game.

The Ideal Candidate

We are looking for someone who meets the following criteria:

• At least 3 years of tennis coaching experience.

• Holds a certification with a recognized tennis governing body.

• Strong communication skills and the ability to connect with players of all ages and skill levels.

• Willingness to travel across central Singapore to conduct client lessons.

• Competitive playing experience (preferred but not essential).

What We Offer

• Competitive compensation and the opportunity to work with a dynamic, supportive team.

• A growing client base and the chance to play a vital role in shaping our expansion.

• Opportunities for professional development in a supportive and ambitious environment.

Join First Serve Racket Club and be a part of Singapore’s premier tennis coaching team!

How to Apply:

Send your resume and a short cover letter to [email protected]

Please include details of your coaching experience and certifications.

Brief Description
Conduct 1-to-1 and group classes from lesson planning, lecture, demonstration, and relevant class exercises/activities on the subject specialization to IB ( International Baccaluarate) and IGCSE Students. Training will be provided. Assist the students in attaining their objectives and goals for academic improvement. Evaluate the students' progress through regular standard feedback processes. Inspire and motive students to excel.

Requirements:
Minimum: Degree holder
Excellent communication skills in both written and spoken English
Clear English speaking skill
Passion to teach and participate in education reform
*Extensive training is provided. Just come with heart!

We would like to thank all applicants for their interest, but regret that only those qualified will be contacted. However, all resumes received will be kept on file for future positions.

Job Description

• · Performing basic front desk duties like attending to walk in customers, answering email, text, phone or appointment booking inquiries in a professional manner and up to customer's satisfaction
• · Equipped with sales, customer service and skincare knowledge to educate customers on brand’s Products & Services
• · Communicate and work closely with therapists on skin analysis & consultation with customers to ensure maximum customer satisfaction
• · Follow up with clients about their skin conditions and treatment progress
• · Initiate and nurture steady relationships with all customers. Build rapport and establish good relationship with customers to ensure customer retention & loyalty.
• · Promote & up-sell products, services, and package to maximize sales opportunities where possible
• · Timely & accurate updates on reports
• · Support in checking and managing store product inventories and requisition
• · Perform counter duties such as POS system, cashiering, day-to-day store opening and closing procedures
• · Handle feedbacks
• · Maintain outlet's tidiness and cleanliness
• · All other reception and administrative duties as required including updating of staff leave & OT claims

Job Requirements:

• peaks conversational English and Mandarin, with competent writing skills
• · Well-groomed and presentable
• · Excellent organizational and multitasking skills
• · Good interpersonal skills and customer service attitude
• · Possess team spirit
• · Digitally proficient in both social media platforms and MS Office Application (Words/Excel/PowerPoint)
• · Training will be provided

Job Types:

• Full-time
• Permanent Salary: $2,500.00 - $2,800.00 per month + commission
• Benefits: • Monthly incentives & Staff discount

• Handle inbound /outbounds phone calls / Emails
• Handle inquiries
• Managing feedbacks and complaints and liaise w backend support to resolve issues
• Any other duties
• Working Location: Chai Chee(from 13 Jan 2025 till April 2025); Relocate to Cashew in April 2025 (pending final confirmation on official relocation date)

Requirements

• Possess at least a Higher Nitec/ A level / Dip / Deg
• GCE O level- Min 2yr CS EXP
• Training will be provided

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

The Job:

• Customer service, coordination, support internal & external customers, project management
• Job matching, interviewing, short listing, sizing, recruitment, profile analysis, resume search
• Team based & conducive environment
• No experience required as full training will be provided

Requirement:

• Min GCE A Level
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Responsibilities:

Business Intelligence and Reporting

• Collaborate closely with stakeholders to understand and fulfill data needs, providing actionable insights.
• Design and maintain Key Performance Indicators (KPIs) to evaluate and monitor business metrics.
• Create and optimize interactive dashboards in AWS QuickSight, transforming complex data into accessible visualizations for decision-makers.
• Generate automated and ad-hoc reports for management to track and analyze critical metrics.
• Customize dashboards to meet specific reporting requirements across business units, ensuring they are user-friendly and provide comprehensive views of key performance metrics.

Data Collection and Integration Planning

• Collaborate with the IT Team to plan and coordinate data collection and integration efforts, ensuring data from various sources, such as sales transactions, customer interactions, and inventory records, is effectively captured and managed.
• Support the development and maintenance of data pipelines to ensure accurate and timely data availability for analysis.

Data Quality and Governance

• Ensure data accuracy, completeness, and consistency across all datasets.
• Implement and enforce data governance standards and policies.

Cross-Functional Collaboration

• Act as a bridge between technical and non-technical teams, translating business needs into technical requirements.
• Collaborate with various departments to gather requirements and develop effective data solutions.

Ad-Hoc Analysis & Support

• Provide ad-hoc analysis and insights as needed to address specific business challenges or support key initiatives.
• Troubleshoot and resolve data issues, queries, and discrepancies in reports or visualizations.
• Any adhoc tasks as and when assigned by immediate superior.

Requirements:

• Bachelor’s degree in Business Analytics, Data Science, Statistics, Information Systems, Economics, Accounting, or a related field.
• Proven experience as a Business Intelligence Analyst, ideally in the retail industry, with a focus on business intelligence and dashboard creation.
• Strong understanding of retail business processes and trends.
• Proficiency in AWS QuickSight and Snowflake, or equivalent cloud-based BI and data warehouse platforms.
• Proficiency in Advanced Ms. Excel formula and data model.
• Proficiency in SQL for querying and managing data is essential.
• Experience with Python is advantageous, particularly for data manipulation, automation, and machine learning.
• Strong analytical and critical thinking skills with a problem-solving mindset.
• Effective communication and collaboration skills.
• Ability to work independently in a fast-paced and dynamic environment.

We are seeking a dynamic Procurement Transformation Senior Manager to lead our organization's efforts in optimizing procurement processes and driving strategic sourcing initiatives. The successful candidate will be responsible for assessing current procurement practices, identifying areas for improvement, and implementing innovative solutions that enhance efficiency and cost-effectiveness.

This role requires collaboration with cross-functional teams to ensure alignment with business goals and the development of strong supplier relationships. Success criteria for procurement transformation typically include cost savings, process efficiency, supplier performance, technology adoption and change management effectiveness.

Job Responsibilities:

• Analyze and redesign procurement processes to improve efficiency.
• Develop and execute strategic sourcing strategies to reduce costs.
• Lead change management initiatives to foster a culture of continuous improvement.
• Collaborate with stakeholders to identify procurement needs and align strategies.
• Monitor market trends and supplier performance to inform decision-making.
• Provide training and support to procurement staff on new processes and tools.

Job Requirements:

• Bachelor’s degree in Business, Supply Chain Management, or a related field.
• Proven experience in procurement or supply chain management, preferably in a transformation role.
• Strong analytical, negotiation, and communication skills.
• Experience with procurement technologies and data analytics.
• Ability to lead cross-functional teams and manage change effectively
• Analytical Skills: Ability to assess data and identify trends to inform procurement strategies
• Negotiation Skills: Proficiency in negotiating favorable terms and conditions with suppliers.
• Project Management: Strong capability to lead projects, manage timelines, and coordinate resources effectively.
• Communication Skills: Excellent verbal and written communication to collaborate with cross-functional teams and stakeholders.
• Change Management: Experience in managing organizational change to foster a culture of improvement.
• Technical Proficiency: Familiarity with procurement technologies and data analytics tools to streamline processes.

Job Description:

1. Work closely with business stakeholders to identify roadmap of technology solutions and enhancements

2. Work closely with Manager in the approval, acquisition and implementation of IT projects

3. Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects

• Project evaluation
• Project Integration
• Scope management
• Time management
• Cost management
• Quality management
• Human resource management
• Project communication management
• Project risk management
• Project organization management
• Stakeholder management

4. Oversee the planning, directing, supervising, monitoring and coordinating of vendor and department operations, including assigning work activities, projects, evaluate work processes and procedures, preparing correspondences e.g. general and special reports

5. Collaborate with stakeholders to prioritize, design, develop and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned

6. Ensure that the in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholder and handle minutes taking.

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Identify and prospect for potential tenants through market research, networking and outreach
• Negotiate lease terms for new leases and renewals
• Finalise lease agreements and other leasing-related documentation
• Conduct competitive market research and analysis to understand current trends in the commercial property industry
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements:

• Diploma in Real Estate, Business or any other relevant disciplines
• Preferably with 3 years of experience in commercial leasing
• Good negotiation and communication skills
• Ability to build rapport with diverse stakeholders
• Fresh graduates are welcome to apply for entry role

Job summary/Purpose

The Stockroom Assistant manages the proper rotation of goods according to company regulations. He/she supports the Stockroom Manager in all the responsibilities regarding the Stockroom and the Store. Moreover, he/she deals with sales and therefore supports the Sales Assistant in order to maximize sales.

Responsibilities

• Ensure the care and protection of the product according to company guidelines;
• Ensure the day-to-day management of goods receipt, storage in line with company procedures and prepares the products to be brought to the sales floor and in special areas optimizing the timing efficiency;
• Ensure that shop-to-shop and return transfers are compliant with company guidelines and timelines;
• Manage the flow of E-Commerce orders (Prada.com or e-Tailers) making sure to guarantee the required service levels (where applicable);
• Manage the flow of special stocks (damaged products, on hold, consignment and products under repair)
• Manage and organize the Packaging and Stationery, system Display objects, uniform flows, flow of gifts on the IT systems;
• Guarantee the correct protection and the correct packaging of the product both inside the store and for transfers including E-Commerce shipments;
• Ensure that the company guidelines are adopted in the event of theft, especially in terms of communication and documentation produced;
• Ensure prompt investigation in the event of system negatives;
• Ensure the correct flow of the product and the related documentation, recording their movement in the IT system;
• Organize, manage and execute the Physical and Cycle Inventories of the finished product and accessory locations (packaging / stationery and Engineering materials) respecting the company timing;
• Implement effective stocks organization with a commercial perspective e.g. best sellers or new launches to be more visible and accessible
• Manage stockroom activities related to sales;
• Ensure security and cleanliness of the stockroom;
• Maintain contacts and relationships with the providers used;
• Keep updates and organize the archive on a monthly basis;
• Be familiar with product merchandise (all categories) to support Client Advisors in the sales process and collaborate with the Visual Merchandising team in case of need;
• Be responsible for implementing KPIs updates, guidelines and company procedures from the relevant Store Operations Manager, from the Store Manager or from the Headquarters;

These activities are intended to be illustrative and not exhaustive.

Responsibilities:

• Perform troubleshooting, repair, overhaul of aircraft engines
• Dismantle aircraft engines
• Testing and maintenance of engine equipment
• Perform simple operational checks on aircraft system

Other Information

• Tertiary Education in any Engineering Field
• Has Strong Passion for Aerospace Industry
• Able to commit for long term

If you're ready for an exciting challenge and want to be part of a forward-thinking team, apply today!

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

• Perform check of accounts payable invoices and data entry of invoices and payment into accounting system
• Preparation of payments and ensure approval of payments are obtained on time
• Preparation and data entry of other entries into accounting system
• Proper filing of documents
• Open and sort out incoming letters/mails

Requirements

• Possess at least a Diploma / Degree in Accountancy / ACCA, Fresh Accounts or 2 to 3 years of accounting experiences, SAP or Navision system is an advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

About Us:
At OOm Digital Marketing Agency, we are passionate about delivering results-driven digital campaigns that exceed client expectations. We’re looking for a Performance Marketing Associate who is eager to be part of a dynamic team, where every campaign makes a tangible impact.

Key Responsibilities:

Research:

• Conduct in-depth research using tools like SEMRush and Ahrefs.
• Analyse industry trends, target audiences, keywords, and competitors to shape strategic campaigns.

Proposal Creation:

• Develop detailed SEM and Facebook campaign proposals.
• Craft campaign structures, select keywords, target audiences, and create engaging ad copy.

Campaign Setup:

• Implement campaign setups across multiple platforms, ensuring accurate execution of proposed strategies.

Tracking:

• Utilise Google Tag Manager and Google Analytics to track performance and conversions.
• Gather insights and optimise campaigns for maximum impact.

Key Requirements:

• Entry-level candidates are welcome to apply.
• Strong copywriting skills.
• Ability to adapt in a fast-paced environment.
• Self-motivated and passionate about digital marketing.

YMCA of Singapore

JOB SUMMARY

• You will be the lead HR business partner to a key business unit. You will support the business unit in recruitment & selection, training & development, retention and employee relations. You will also assist the HR Department Head in assigned operational duties.

RESPONSIBILITIES

• Work closely with Division and Department heads of assigned business unit to provide HR support.
• Hands-on recruitment for the business unit assigned.
• Develop recruitment strategies and channels and manage the recruitment, selection and onboarding processes.
• Work closely with business unit to develop and implement staff training & development plans.
• Partner with line managers in handling employee grievance, discipline and performance issues.
• Support HR department initiatives and projects in rewards, competency and career development framework.
• Work with HR team in the continuous improvement of department operations.
• Assist in the implementation and administration of compensation and benefits programs.
• Responsible for staff insurance claims administration and assist in insurance policies renewal.
• Participate in cross-functional projects and other ad-hoc projects as assigned.

JOB REQUIREMENTS

• A recognised Degree in any discipline. HR-related qualification will be an advantage.
• At least 3 years of HR experience.
• Well-versed with local employment legislation and industry HR practices.
• Strong analytical, writing and presentation skills.
• An innovative team player, self-motivated, pro-active, independent and meticulous.

• Responsible for asset transfer for all foreign and local markets, process and its inherent risks, and serves as the point of escalation for the team
• SG SBL and Trade affirmation
• Processing of scripless conversion request and share transfers
• Respond to clients, trade representatives and relevant stakeholders’ queries
• Liaise with counterparties and Custodians
• Comply with all procedures and ensure proper documentation
• Evaluate and streamline existing processes to ensure efficiency and adequate controls
• Collate Proxy instructions and prepare the forms for submission to relevant authorities
• Physical share certificates deposition for both foreign and SG markets
• Other ad-hoc duties/ projects as assigned

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• To fully understand the structure of each deal & items stating in the checklist prior preparing the reconciliation template;
• Close follow up with Line Manager to ensure checklist is drawn up for each agreement prior the deal commences, making sure the checklist is updated whenever there’s changes to the deal;
• Setup contract details in system together with billing instructions to facilitate correct invoicing to customers;
• Update customers on the monthly slot charges with bunker update & ensure correct fixed slot invoices issued promptly to customers;
• Extraction of customers loading information – to scrutinize the report & probe agents for clarification on any data discrepancies, also follow up to ensure system gets updated with correct records;
• Submit reconciliation statement to customers on their slot usage against their slot commitment, it has to be drawn up accurately & submit within stipulated timeframe;
• Follow up with customer for the statement confirmation & ensure accurate & timely issuance of invoices;
• Handle queries raised by customers & resolve the disputes independently.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Summary

The incumbent is required to develop and conduct programmes that strengthen individuals' financial capability by imparting skills, knowledge, and attitudes, and by encouraging behavioural change.

Job Responsibilities

• Needs Analysis: Conduct needs analysis to identify the learning needs of clients and the target audience, supporting CCS's mission.
• Programme design and development: Design and develop programmes to improve the financial capability of the target audience, including creating learning activities, content, learning aids, and materials to enhance learning.
• Programme Delivery and Implementation: Manage and execute programme delivery by organising, scheduling, and maintaining records, including administrative instructions, registration, attendance, venue preparation, and post-event feedback surveys. Additionally, conduct and facilitate financial literacy talks, workshops, and webinars related to CCS debt assistance programs.
• Programme Evaluation: Evaluate programmes to recommend areas of improvement and guide the development of new programmes.

External Collaboration

• Collaboration with Partners and Stakeholders: Identify and assess the needs and requirements of collaborative projects with various partners and stakeholders. Develop and deliver tailored programmes that align with and support CCS’s mission. This includes coordinating with partners to ensure project objectives are met.
• Commissioned Projects: Analyse the specific requirements and objectives of commissioned projects. Determine appropriate pricing strategies based on the scope and complexity of the project. Prepare and submit proposals that outline the programme deliverables, content and delivery, ensuring they meet the requesting organisation’s expectations and CCS's standards.

Administrative Roles

• Learning Technology and Strategies: Stay up-to-date with learning technologies and instructional strategies related to financial education to ensure programmes are effective and engaging.
• Volunteer Management: Train and prepare volunteers trainers and facilitators to conduct CCS talks, workshops and webinars. Ensure adherence to CCS content and standards, and make sure they are equipped with the necessary knowledge and skills.
• Perform other job-related duties as and when required.

Qualifications

• Bachelor’s degree or diploma in any discipline.
• Prior experience in conducting adult training, with working experience in designing, developing, and customising training courses.
• Possession of a WSQ Advanced Certificate in Training and Assessment (ACTA), WSQ Diploma in Design and Development of Learning for Performance (DDDLP) or WSQ Diploma in Adult and Continuing Education (DACE) or equivalent.
• Possession of a relevant degree in finance or professional certifications such as Associate Financial Planner (AFP), Certified Financial Planner (CFP), Chartered Financial Analyst (CFA) or equivalent, or prior experience in delivery financial literacy or financial education talks or workshops, would be advantageous but not required.
• Prior experience in conducting financial literacy or financial education training would be advantageous but not required.
• Prior experience in non-profit organisations, community outreach, partnership management or programme development may be advantageous but not required.

Core Competencies

• Possess proficient verbal and written communication skills, essential for effective training and engagement. Proficiency in both written and spoken English and Chinese is required.
• Possess competent skills in using presentation tools and learning technology to deliver training effectively.
• Possess strong facilitation and presentation skills to communicate complex concepts clearly and engagingly.
• Possess the ability to work effectively within a team to achieve objectives. Able to work collaboratively with a diverse range of stakeholders, including colleagues from other departments, external partners, and volunteers.
• Able to prioritise tasks and work independently, optimising given resources to achieve positive outcomes.
• Willing and able to work outside normal working hours when required.