Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Mon - Fri Office Hours

Location: West

Responsibilities

- Leverage on the various recruitment channels to source and hire quality candidates to meet the manpower needs of the current and new polyclinics.

- Work with HR Shared Services on the end-to-end on/off-boarding process for new hires and resignees

- Provide HR Admin support as follows:

i) Work with Uniform vendor to raise access for new hires and ensure uniform allocation is reflected correctly for the new hires

ii) Process the monthly allowance disbursement for students who are on a pre-service sponsorship programme

iii) Arrange pre-employment medical examination for interns as well as to process interns’ monthly allowance.

iv) Timely submission of funding claims

v) Maintain and update training records for all existing employees

vi) Ensure vaccination records are updated in the system on a quarterly basis for audits

vii) Co-ordinate logistics for monthly meetings and Employees’ engagement sessions

Requirements

- Min Bachelor’s degree in Business, preferably in human resource.

- Min 1-2 years of relevant HR working experience

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Plan, organize, direct, control and evaluate the operations of a restaurant, bar, cafeteria or other food or beverage service
• Determine type of services to be offered and implement operational procedures
• Recruit staff and oversee staff training
• Set staff work schedules and monitor staff performance
• Control inventory, monitor revenues and modify procedures and prices
• Resolve customer complaints and ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate arrangements with clients for catering or use of facilities for banquets or receptions.

Responsibilities

• Issuance of new Marine business, renewal and endorsement documents
• Maintain service standards to customers by ensuring the accuracy of Marine policy documentation
• Manage Marine policy documentation and related administrative duties
• Assist to answer email and phone enquiries from customer care, intermediaries, and internal stakeholders
• Initiate and support system enhancements and User Acceptance Testing to improve efficiency and effectiveness of the department's work processes
• Undertake any other duties as may be assigned

Requirements

• Diploma/Degree in any relevant fields
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Duration: 3 Months Extendable/ Convertible to Perm
Working Hours: 5.5 Days Office Hours


Job Description:
• Perform cashier duties, ensure billing transactions are accurate and correct at all times
• Provide information and assistance on products and prices
• Provide good customer service
• Update product knowledge to provide relevant and correct information to patients/customers
• Stack, maintain and replenish stocks/products
• Ensure the safety / security and housekeeping of shop floor


Interested candidate, kindly send a copy of your resume to [email protected]


Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Duties

• Generate Inpatient billings.
• Submit MediShield claims via CPF portal.
• Update Oracle Collection module on MediShield payout.
• Submit Medisave claims via CPF portal.
• Update Oracle Collection module on CPF Medisave payout.
• Write to NOK to settle any outstanding amounts not covered by MediShield Life and Medisave.
• Issue receipts for all modes of settlement and deposit cash/cheque.
• Check all visit logs entered by homecare doctors and nurses to ensure accuracy.
• Liaise with homecare doctors and nurses for amendments, if any, of visit logs wrongly updated previously.
• Monthly review of homecare subsidies for both new and existing homecare patients to ensure that they are accurately updated in the system by homecare admin.
• Quarterly upload/submission to MOH via ILTC portal for homecare subvention claims.
• Quarterly submission to AIC for claims on consumables and assistive devices for homecare patients.
• Undertake to keep oneself well informed of the updated industry guidelines and develop new skills that are necessary for the job.

Requirements

• Prior experience in accounts receivable is required
• Understanding of patient subsidy scheme is an added advantage

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 3 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Greet and assist patients and their families upon arrival.
• Provide directional guidance within the facility, helping visitors locate clinics, wards, and amenities such as the kopitiam.
• Offer physical support to patients with crutches or in wheelchairs, including assistance from taxis to the entrance.
• Maintain a friendly and empathetic demeanor, addressing any questions or concerns from patients and their families.
• Support staff in managing visitor flow and ensuring a smooth registration process.

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location

Ang Mo Kio

Salary

$2,200 - $2,400

Working Hours

Mon 12pm – 9.45pm
Tue 8.30am – 6.15pm
Wed 8.30am – 6.15pm
Thu OFF
Fri 12 pm – 9.45pm
Sat OFF
Sun 8.30am – 5.15pm

Job Scope

• 20% Front desk counter duties (registration, appointment scheduling, payment collection, etc.)
• ⁠80% Provide assistance to dentist during procedures (must be comfortable with blood, saliva, etc.)

WA me at https://wa.me/+6584998483 NOW!
Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location

East region (Sengkang/ Tampines/ Bedok/ Chai Chee/ Punggol/ Serangoon)

Salary

$12/h

Duration

16 Jan 2025 to 24 Jan 2025

Working Hours

Mon to Fri, 7am to 9am & 7pm to 9pm (4h/day)

Background

As part of the marketing effort collaborating with a gym company to distribute free tuna meals to gymgoers in exchange for their emails. This ambassador will be assisting with the distribution and engagement.

Job Scope

•⁠ ⁠Collect email from gymgoers

•⁠ ⁠Replenish samples on the standee

•⁠ ⁠Distribute product samples

•⁠ ⁠Promote our tuna meals

Requirements

•⁠ ⁠Okay with travelling

•⁠ ⁠Can commit to the stated dates with no holidays

•⁠ ⁠Must be comfortable with interacting with people

WA me at https://wa.me/+6584998483 NOW!
Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location

Various branches islandwide (can indicate preference for the branch)

Salary

$11/h

Duration

13 Jan 2025 to 7 Feb 2025

•⁠ ⁠28 Jan: may need to work half-day depending on the branch’s operating hours

•⁠ ⁠29 & 30 Jan: not required to work

Working Hours

6 days work week (depends on Branch)

Job Scope

•⁠ ⁠Based at the banking hall to provide crowd control measurement and to provide excellent customer service to all customers.

•⁠ ⁠Attend to general enquiries from the customers.

•⁠ ⁠Other ad-hoc duties / project(s) as assigned by the Supervisor(s)

All temp staff are required to attend the training session on 6 Jan 2025 (2h) – will be paid.

Requirements

•⁠ ⁠No need interview

•⁠ ⁠Min. O/A levels and above

WA me at https://wa.me/+6584998483 NOW!
Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

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Financial Crime Analyst

Team Summary

Visa is looking for a Financial Crime Analyst based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) New Business Onboarding team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC New Business Onboarding team is an essential partner to the MMS business. The team provides solutions-oriented advice to ensure timely client onboarding, address stakeholder queries promptly, complete tasks within Service Level Agreements (SLA), and perform all duties to a high standard.

What a Financial Crime Analyst does at Visa:

This role, based in Singapore, supports the Currencycloud APAC New Business Onboarding Manager with new client onboarding. It reports to the APAC New Business Onboarding Manager and is part of Visa’s expansion in the region.

The core responsibilities for this role are as follows:

• Responsible for new business onboarding applications for Financial Institutions, Payment Institutions and Corporates in a myriad of industries and jurisdictions

• Carrying out know-your-customer (KYC) and Know-your-business (KYB) checks.

• Reviewing client’s regulatory cover

• Performing Risk Assessment on new clients

• Assessing the effectiveness of each client’s AML framework

• Leading AML calls with clients including visual walkthroughs of their processes and systems

• Responsible for undertaking enhanced due diligence on customers that pose greater risks, including investigating the legitimacy of the funds used in the business relationship

• Proactively escalating cases to senior members of the team

• Complete Compliance administration (such as keeping client records up to date).

• Work cross-departmentally to proactively identify and resolve any queries.

What you will need:

To apply for this role, we are looking for someone who has bachelor’s degree or higher education qualification and at least 3 years of working experience within AML/CFT compliance functions in the financial / payments industry. Professional AML accreditation preferred.

We will also seek candidates with the following:  

• Understanding of Singapore’s Payment Services Act and all relevant subsidiary legislation, especially PSN01 on Prevention of Money Laundering and Countering the Financing of Terrorism – Specified Payment Services. Knowledge of other payments regulations and AML typologies across APAC will be advantageous but not necessary.

• Possesses a comprehensive understanding of key Anti-Money Laundering (AML) and Risk frameworks

• Excellent communication skills in English & Mandarin (both written and verbal) and can provide constructive and clear feedback to queries.

• Fast thinker and quick learner with the ability to work effectively under pressure, in a rapidly changing environment.

• Excellent team working skills, capable of managing own workload and has tenacious attention to details.

• Ability to priorities work by taking the impact and scale of the work into consideration, as well as manage time effectively to meet deadlines.

• Able to analyse information to formulate questions and recommendations

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Summary

Responsible for the receipt of guests’ luggage and parcels, and ensure accurate delivery to and from guestrooms. The Bellman also assists guests with enquiries and fulfilling other service requests.

Job Responsibilities

• Greet and welcome guests at the main entrance, use the guest names whenever available
• Liaise with front desk for all arrivals and departures
• Assist in driveway management, opening and closing of vehicles’ doors
• Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner
• Provide information and other assistance to guests when required
• Maintain cleanliness of the entrance and baggage room
• Assist the concierge to book taxi upon guest request
• Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
• Maintain complete knowledge of all hotel products and services

Summary

Guest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises the front desk in the absence of the Duty Manager, attend to guest feedbacks and attempt to perform first person recovery steps.

Job Responsibilities

• Be part of Front Office areas such as Front Desk, Executive Lounge and Concierge
• Assist guests with check-in and check-out, and other cashiering duties
• Register guests and assigns rooms according to their reservation confirmation
• Work towards maximising room revenue by upselling higher room categories to guests whenever possible
• Maintain the privacy of all guests by ensuring their details are kept strictly confidential
• Understand all room types and work with Housekeeping to manage room status effectively
• Adhere to proper credit matters and cash handling policies and procedures
• Understand the usage of internal communication logs to communicate effectively with other colleagues
• Handle guest feedback and attempt to perform first person recovery steps
• Monitor front office emails and respond to them effectively
• Provide guidance and on job training for Guest Services Officer
• Ensure and check that all daily front desk tasks are completed
• Ensure that all guest arrival and departure procedures are in accordance to SOP and recommend improvements accordingly
• Assist to perform Executive Lounge and Concierge duties whenever required
• Provide warm welcome and fond farewell in accordance to hotel standards and SOPs
• Be efficient in assisting guests throughout their stay, handle guest feedback, and take ownership in providing reasonable solutions
• Be familiar with hotel products and services and recommend to guests accordingly
• Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
• Maintain complete knowledge of all hotel products and services
• Maintain the cleanliness and neatness of the Front Office areas
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel
• Attend all briefings, meetings and trainings as assigned by management
• Perform other reasonable duties as assigned by the management

This is a Senior Account Manager role in a team of experienced professionals developing, delivering and winning high impact opportunities for Visa. Responsible for a portfolio of regional clients in Cybersource, potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes and contract negotiation. Key objectives are client retention, revenue growth and improving NPS. 

We are looking for a highly motivated individual who will deliver strategic thought leadership and a consultative approach to service our leading regional Acquirer and merchant clients. The incumbent must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Specific responsibilities include

• Proactively engage with key regional clients and Visa leadership in regular strategic and planning discussions
• Cultivate, manage and service strategic market leading regional accounts
• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
• Partner with peers in other functional areas (e.g., marketing, analytics, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
• Produce insights and analyses ways to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment profit and loss 
• Travel may be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Summary

Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.

Job Responsibilities

• Responsible for the conceptual and operational design of the restaurant and bar concepts in the Hotel.
• Be an active participant in the strategic marketing approach to ensure exposure the Food & Beverage of the Hotel.
• Create active strategies to maintain a strong social media capture.
• Daily monitoring of Food & Beverage performance and assume responsibility for its achievement.
• Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process.
• Proven track record in the ability to conceptualize, promote and deliver innovative promotional events.
• Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
• Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
• Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
• Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
• Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
• Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
• Cultivate a culture of exploring new strategies on how revenue streams can be developed.
• Create revolutionary new standards.
• Liaise with all outlet and kitchen management to improve service and product efficiency.
• To conduct regular hygiene audits in conjunction with the Executive Chef and Stewarding.
• Develop the Annual Department Business Plan and Financial Budget.
• Implement T&C activities within budgeted guidelines and time frame, controlling expenditure during the financial year.
• Ensure payroll for the department is run in accordance with statutory regulations and company guidelines.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.
• Plan, develop and grow the food& beverage team through leadership, mentorship and coaching to fuel the growth of the team.
• Conduct departmental orientation; ensure that all new hires and existing colleagues are trained in the on-the-job training of the Food& Beverage Division.
• Collaborate with Talent & Culture team that lead to efficient and effective recruitment process and also the team in the education plans to increase colleagues’ knowledge and skills in service and culinary excellence.
• Lead and facilitate the performance review process for the division, adhering process schedule and follow up.
• Have regular brainstorming sessions that includes all colleagues to create a flow of new and ‘improved’ ideas.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be part time for 12hours per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

Dual reporting to the CEO Singapore and the Chief Legal Officer in Gland, Switzerland, the candidate will be responsible for the following:

Compliance & MLRO duties:

• A senior role in the managing of the Compliance function as an MAS licensed firm,
• Acting as the primary MAS liaison officer, registered MLRO and DPO,
• Establishing and oversight of the implementation of SQPL’s local and group compliance and AML-CFT policies, procedures, systems and controls, including reviewing and updating as appropriate based on MAS and FINMA/Group requirements:
  • Responsible for the review and lodging of STRs,
  • Updating such documents on an annual and on-going basis.
• Identify, manage and report on key compliance risks using the prescribed risk based approach,
• Responsible for the review of client on-boarding, review of KYC DD, AML, SoW and SoF, and appropriate CDD files in accordance to MAS and Group requirements,
• Manage and adhere to the reporting timetable of the following:
  • Annual Compliance reports,
  • Compliance Monitoring Plan,
  • Quarterly AML Risk Analysis,
  • Quarterly Senior Management – compliance input,
  • MAS regulatory reports and Compliance returns,
  • Group Compliance reports,
  • Ad-hoc reports as requested by the Group and MAS.
• Act as the Compliance liaison point with Group, with regular update calls / communications,
• Embed a culture of compliance across the firm and support Senior Management,
• Conduct training on Compliance Induction, Ethics, AML, Bribery, Sanctions and all relevant compliance and AML policies and regulations as appropriate,
• Partner the business in an advisory capacity to provide solution-oriented advice on business compliance issues,
• Provide advice and guidance to the business on transactions, to ensure operations are within the sanctions regime of the UN, OFAC, FATF and other applicable rules and procedures,
• Provide guidance and training to staff on the appropriate implementation of compliance relevant rules, laws and standards,
• Responsible as the appointed MLRO for analysing transactions and, where necessary, filing of STRs to the relevant Singapore authorities,
• Continuously review compliance policies, procedures and communications from regulators so as to ensure the firm remains compliant and documents are kept up-to-date,
• Monitor effectiveness of the systems, policies and procedures designed to manage compliance risk and proactively assist and make recommendations for improvements to systems, policies and procedure,
• Act as the key contact point for communications with the regulator, build and maintain an effective working relationship with regulator so as to mitigate compliance risk,
• Supervise, manage and develop the Compliance team members.

Business risk duties:

• Maintain the policy suite for SQPL including but not limited to Compliance Manual, Risk Management Policy, Data Protection Policy, BCP Policy, etc,
• Annual updates of Business Impact Analysis and maintenance/update of risk registers for the entity,
• Submission of relevant reports to the Internal Controlling and Risk Department in the Head office and respond to ad-hoc queries from Group.

As a Compliance Officer, you will be part of the Compliance & Risk Department.

Job scope includes the following:

• Work closely with the Head of Compliance, Risk & MLRO, together with members of the local and global compliance team and other internal functions, to ensure that processes, system and controls are in place and reflect applicable Group and local regulatory requirements,
• Keep pace with regulatory changes, perform a gap analysis on new regulations and undertake an assessment of the relevant changes against current policies and procedures,
• Assist with regulatory audits and inspections,
• Undertake risk assessments and periodic reviews in accordance with the Compliance Monitoring Plan,
• Assist with monitoring the effectiveness of the systems, policies and procedures designed to manage compliance risk and proactively assist and make recommendations for improvements to systems, policies and procedure,
• Review of client account opening requests (private clients, companies, institutional clients, financial institutions, external asset managers, introducing brokers) from an AML/CTF standpoint (MAS, FATF, OFAC) including name screening, PEP review, background research etc,
• Undertake periodic and ad hoc name screening, review hits and clear alerts,
• Proactively identify gaps, highlight any potential concerns/risks, recommend remediation actions and share best practices to enhance existing policies and processes,
• Preparation of internal training material on compliance-related topics.
• Participation in ad hoc local/Group compliance and regulatory projects,
• Provide compliance advice and support to the Front line sales team and Management,
• Perform any other duties as may be assigned by the Company from time to time.

What a Senior Consultant, Client Success does at Visa

The Sr. Consultant enables new client capabilities, promotes product adoption and optimizes client performance. In this role you will be leading Client Services operational engagements for key global and regional Acquirers. This position requires execution, analytical skills, and client relationship abilities. This role works independently. The position requires a high level of technical proficiency, execution and analytical skills to succeed by supporting clients with complex problems and optimization opportunities. The individual is expected to have a keen insight into Visa's product offerings, best practices, and calls for deep collaboration and partnership with leadership across functions (e.g., Client Services, Sales, Product).

In this role, you are expected to

• Partner with Account Executives (AEs) to lead operational activities with our client providing an advanced level of technical consultation on systems and services.
• Act as liaison for the client and provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
• Provide proactive planning and operational support to ensure that both the client and Visa are operating in the most effective and cost-efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing and settlement, back-office processing)

• Represent complex customer change requests, system, or operational requirements, negotiate, and manage expectations.
• Lead operational activities with key stakeholders.
• Develop and deliver client success plans and delivery roadmaps for key Global as well as Regional Acquirers, supporting key client objectives and Visa initiatives.
• Support periodic operational reviews with Clients and Visa stakeholders, incorporating input, comparison and client progress against product metrics.
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction. 
• Assist in incident management, identifying processing problems and client impacts, communicate ongoing situation status and resolution.
• Work with our clients to manage assignments such as client initiatives, or change requests that are diverse in scope, and determine the appropriate courses of action to deliver.

• Proactively identify analytical insights about client performance and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.

• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality as well as revenue.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are seeking a highly skilled and innovative Associate (Electrical) to join our dynamic team in Singapore, Singapore. As an integral part of our engineering department, you will play a crucial role in designing and managing electrical systems for various projects, with a focus on delivering cutting-edge solutions to our clients.

• Lead and manage medium to large-sized electrical engineering projects, ensuring timely delivery and adherence to quality standards
• Develop and oversee electrical system designs, including power distribution, lighting, and control systems
• Collaborate with cross-functional teams to integrate electrical systems with other building components
• Prepare detailed project specifications, cost estimates, and design programs
• Manage project finances and resources to meet agreed-upon deliverables within budget
• Conduct quality control reviews of design calculations and drawings
• Mentor and guide junior engineers, fostering their professional development
• Participate in client meetings and presentations to discuss project requirements and progress
• Stay updated on industry trends, emerging technologies, and relevant codes and standards
• Contribute to the continuous improvement of our electrical engineering practices and methodologies