• Plan and maintain a calendar of events for Service Ops.
• Develop and maintain key messaging on initiatives for senior management, and oversee the production of service collaterals to ensure consistency in message across departments within Service Ops
• Oversee internal communication channels, such as the hospital intranet, internet, digital displays and other communication materials.
• Custodian of Service Ops Corporate Identity.
• Custodian of and content development for of service-related write-up on internet and intranet pages
• Craft and highlight success service stories on hospital channels, including submission for internal and external service-related awards to foster a sense of pride and belonging.
• Identify success measurement matrix for communication efforts and evaluate the success through staff feedback, surveys, and key performance indicators, refining strategies as needed.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Key Responsibilities:

• Source candidates through various channels, including job boards
• Conduct interviews and assess candidate qualifications.
• Collaborate with hiring managers to create job descriptions and define candidate profiles.
• Maintain accurate records of candidates and recruitment metrics.
• Build and maintain relationships with candidates and hiring managers.
• Stay updated on industry trends and best practices in talent acquisition.

Qualifications:

• A-level/Diploma/Degree holder in any field
• Keen interest in Talent Aquisition HR
• 1 to 1 mentorship

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Duration: 1-2 yr contract
Salary: Up to $5K
Location: East

Job Scope:

• Oversee and manage the day-to-day operations of the Channel Operations team, ensuring the achievement of service level agreements (SLAs) and operational excellence.
• Develop and implement strategies to optimize channel efficiency, improve workflows, and meet organizational objectives.
• Monitor team performance and provide regular feedback, coaching, and mentoring to ensure professional growth and high performance to ServiceSG’s Service Transformation and Planning Team.
• Collaborate with stakeholders (E.g. public agencies) to address operational challenges, gather insights, and support cross-functional initiatives.
• Prepare and present regular reports on team performance, KPIs, and improvement opportunities to management.

Job Requirements:

• Min. degree in Business Administration, Operations Management, or a related field.
• Min. 4-5 years relevant experience in operation management with min. 2 years in a supervisory role

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Duties:

Working hours : Weekends 8am - 1pm / 9am - 6pm

Saturdays / Sundays

• You will be part of a multidisciplinary team intervening in acute or chronic diseases to maintain current health, and/or promote the wellness of patients.
• Identify, resolve, and prevent drug-related problems, recommend and monitor patient-specific drug therapy, assure safe and effective alternatives as appropriate, document the outcomes and oversee drug distribution.
• Active participation in regular inpatient clinical rounds and/or ambulatory care clinics, as well as dispensing medications and counselling patients on their medication treatment.
• Communicate timely and accurate drug information, and provide education to the general public, patients, and fellow healthcare workers on matters pertaining to safe and effective medication use.

Requirements

• Registered under the Singapore Pharmacy Coucil
• Work experience in direct patient care is an advantage
• Minimally Degree in Pharmacy

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

• Responsible for supporting Medical Social Workers (MSW) team in direct patient work, administrative work and general duties
• Manage routine cases assigned by MSWs independently
• Provide training for new social work and administrative assistants
• Conduct financial assessment on eligibility of applicants for the various financial schemes
• Conduct field visits and facilitate discharges by accompanying patients home or to social service organizations
• Able to independently take on inpatient and outpatient casework, doing follow up work for discharged patients and networking with community services to facilitate seamless care

Job Requirements:

• Min Diploma with Social Work / Counselling / Psychology / any related field

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Manage GL tasks, including monthly closing activities.
• Record and report inventory movements and updates.
• Prepare GST returns and FRS116 computations.
• Create financial reports and provide management analysis.
• Coordinate with auditors, banks, and agencies.

Requirements:

• Minimum Dip/Deg in Accountancy with at least 2 years of relevant working experience.
• Prior audit and/or GL background will be an advantage.
• Proficient in Microsoft D365.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Scope:

Culture Development and Maintenance

• Lead the design and implementation of programs that promote the company’s core values and culture.
• Act as a culture ambassador, working with internal teams to ensure cultural alignment across all levels of the organization.
• Conduct culture assessments and provide actionable insights to enhance the work environment.

Employee Engagement Strategies

• Develop and execute engagement initiatives that enhance employee satisfaction and retention.
• Lead employee surveys, analyze results, and develop action plans at to improve employee engagement.
• Organize events and campaigns that promote team spirit, wellness, and recognition of employee achievements.
• Partner with managers to identify areas of improvement and design programs to foster engagement.
• Facilitate open communication across the organization by developing platforms that encourage dialogue, feedback, and transparency.
• Act as a liaison between employees and management to address concerns and promote positive workplace relationships.
• Communicate and promote engagement programs, ensuring employees are well-informed about opportunities for involvement.
• Monitor employee engagement metrics and prepare regular reports on key performance indicators (KPIs).
• Analyze trends from engagement surveys and other feedback mechanisms to improve engagement strategies.
• Engage in talent retention strategies that reduce turnover and enhance employee satisfaction.
• Assist in developing and executing community engagement initiatives including volunteer activities, partnerships with local non-profits, and community outreach programs to create a positive social impact.
• Assist in implementing HR policies and procedures that align with legal requirements and organizational standard
• Assist in HR audit
• Assist in managing employee relations and ensuring fair treatment in line with company policies, fostering a positive work environment.

Requirements

• Recognised degree with at least 2 years working experience in HR, organizational development, or employee engagement roles.
• Proven experience in driving culture and engagement initiatives.
• Strong interpersonal and communication skills.
• Ability to analyze data and translate findings into actionable strategies.
• Knowledge of best practices in organizational culture, employee engagement, and DEI.
• Ability to manage multiple projects and collaborate with cross-functional teams.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.

Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

We are seeking an experienced and dynamic COO to join our team. The ideal candidate will have a strong background in logistics, e-commerce, and business development, with a proven track record in operations management, customer experience, and partnership cultivation. This role involves leading cross-functional teams, managing P&L, and driving strategic initiatives to foster growth and innovation.

Responsibilities:

• Lead customer service functions to ensure exceptional customer satisfaction and streamline organizational processes.
• Manage business development and partnership teams to build and nurture relationships with clients.
• Oversee product teams in conducting market research and developing shipping products that meet market demands.
• Lead pricing strategies, evaluate models, and collaborate with the finance team on budgeting and financial oversight.
• Drive system integration and CRM implementation

Skills Required:

• Proven experience in business development, customer experience, and operations management.
• Strong leadership and team management skills.
• Expertise in CRM systems and system integration.
• Solid understanding of P&L management, strategic planning, and financial oversight.
• Excellent communication and interpersonal skills.
• Ability to manage cross-functional teams and drive innovation.

Qualifications:

• Over 15 years of experience in logistics and e-commerce, with a blend of corporate and start-up environments.
• Bachelor’s degree in Business Administration or related field.
• Experience in leading customer service, product development, and financial management.

WHO WE ARE

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

We are looking for a fun and vibrant team player who cares deeply about delivering great experiences for our members. As a events executive, you will work closely with the Events Team but will be liaising and working with all departments to help plan events and deliver incredible events. To understand how the operations work, as part of your orientation, you will also spend some time cross training with the Service and Reception teams to better understand the club operations and how the teams interface.

RESPONSIBILITIES:

· Contribute to content and event ideas for all types of events from F&B promotions and themed parties to more unique events capturing the passions of our members

· Source decor, props, games, materials etc. required for events

· Support the preparation of decor elements needed for events

· Assist with the set-up, running and breakdown of events

· Manage RSVPs for events and greet members and guests warmly on the day of events

· Ensure highest level of member and guest experience

· Assist team with day-to-day operations and event planning

· Stay up to date with what's happening in Singapore and the region, to ensure we are constantly on the pulse and relevant

· There will be cross training with various departments (Service/Membership) to better understand how teams interface

· From time-to-time support Marcoms team social media and marketing collaterals related to special projects such as large events

· Communicate effectively and collaborate with clients to understand their event goals and perspectives

· Partnership and sponsorship sourcing for special projects and events as and when required

· Plan and coordinate private events for members and corporate clients

REQUIREMENTS:

· 2+ years’ experience within a similar role is advantageous

· Regular working days are Monday to Friday but must be flexible to work some evenings and weekends based on events (time off in lieu will be provided)

· Team player with strong communication skills

· Strong interpersonal skills and a ‘can do’ attitude

· Strong proficiency in organization, problem solving and communication

WHO DO WE WANT:

Dynamic | Positive | Smart | Kind | Fast moving | Quick thinking | Work Ethic | Organised | Efficient | Conscientious | Supportive | Personable |Problem Solver | Connected | Professional

YOUR PERKS:

· 5-day work week with diverse and energetic colleagues who work hard and play hard

· Employee discount on F&B & SPA at the club

· Staff meals every day

· $100 Transport allowance every month

· Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake)!

· Monthly gratuities

· Group Insurance (GP- unlimited free consultation & medicine, TCM, Hospitalisation)

· Flexible benefits, and more!

Founded by a team of Doctors frustrated with the current state of Men's Healthcare, The company is dedicated to providing personalized, discreet, and holistic men's health solutions.

Role Description

This is a full-time on-site role for a Customer Experience Executive in Singapore. The Customer Experience Executive will be responsible for ensuring customer satisfaction, providing analytical support, handling customer inquiries, and maintaining excellent communication with clients. We're looking people who can go the extra mile to ensure our customers have a positive and memorable experience. As a luxury health clinic, we need to ensure that our patients get the best healthcare experience in Singapore from the second they walk into our clinic.

Job Responsibilities

• Patient Concierge Services: Greeting, handling of patient enquiries (messages, phone calls), patient registration, payment and relationship building with patients
• Scheduling of Appointments and
• Coordination of diagnostic tests and Imaging
• Administrative duties
• Assist in-house doctors with procedures
• Perform setting up of medical equipment and taking measurements of patients

Job Requirements:

• You love serving customers and making a lasting impression!
• Good command of the English language.
• A team player with excellent communication and interpersonal skills
• Responsible and high punctuality
• Driven and passionate about providing quality service and care to patients

Job Requirements:

• 1-3 years of working experience in a retail or customer services role.
• Willing to assist doctors on minor procedures
• Possess basic computer skills
• Any educational qualification in healthcare/life sciences would be beneficial but not necessary
• Strong communication and interpersonal skills
• Ability to prioritize customer satisfaction
• Sales experience is a plus

To apply, please send your resume and a profile photo to our WhatsApp number 91399613.

Only complete application with profile photo will be processed.

The Opportunity

• Adecco is partnering with a leading bank to look for a KYC Officer with at least 3 - 5 years experience in banking or financial industry
• Location: CBD
• Starts off as a 6 months contract, possibility for extension

To lead, manage and provide effective guidance to team member and Front Office in their work processes and submissions, in terms of new client account on-boarding. The role requires the candidate to be able to face off Front Office relating to client documentation and/or KYC related matters. Candidate should ensure that the team meets the expectation of the bank policy for BAU and ensure that the targeted timeline is met. In addition, he/she will be required to liaise with the local AML officers concerning business-view on specific AML/KYC related topics.

In his/her function as a Documentation/KYC Expert, the candidate should be able to handle the daily BAU responsibilities on top of monitoring team performance and reporting on metrics. It involves close collaboration with AML, Compliance, ORM, Front Office and Legal.

Responsibilities/Tasks:

• Responsible for ensuring timely, complete and accurate processing of account opening (including performing all relevant controls) for individual and corporate accounts, KYC reviews and timely escalation/reporting of any discrepancies.
• Review all account opening and other supporting documents required for individual and KYC information updated in the system
• Provide expert advice on documentation to Client Advisors on complex account structures
• Perform name searches in the bank approved search engines
• Liaise with KYC / AML team / COO office as appropriate for the account setup
• Monitor document deficiencies as per bank control procedures
• Training of Front office staff on legal documents and KYC related subjects
• Ensure the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions
• To enhance Client risk assessments and various MIS reports for management reporting to facilitate review in managing risk and strengthening the control procedures and processes
• To understand and maintain the Bank Global KYC/ AML Standards, Account Documentation procedures, Local Laws and Regulations and implement related control processes
• Escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
• Involved in design and implementation of strategies to ensure continuous process with the WM COO and Change functions to scope and define change projects to deliver process and performance improvement

Qualifications:

• Diploma / Degree majoring in Banking, Accountancy or Business Administration or related discipline preferred
• Knowledgeable and experienced in operations, account documentation, risk management, Sophisticated AML/KYC knowledge and experience in banking or financial industry for at least 1-3 years
• Good knowledge in Know Your Client procedures
• Ability to develop a good knowledge of the customer base, with sensitivity to specific customer needs.
• Experience in team/stakeholder management preferred.

Personal Competencies or Skills

• Mature, strong analytical and problem solving ability
• A team leader who is able to multi-task effectively in a dynamic environment, appreciate diversity and follow through assignments within tight schedule
• Excellent interpersonal skills and the ability to manage relationships with all levels
• Strong customer relationship, communication and presentation skills
• Problem solving skills
• Strong process and project management

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply KYC Officer (Private Banking)
• We regret to inform that only shortlisted candidates will be contacted

Job Scope:

• To prepare dossier & product registration submissions for timely introduction of new products and responsible for supplemental filings for any changes.

• To in data/information gathering & dossier compilation for product registration submission & other related licenses for affiliates & distributors including progress monitoring & follow-ups.

• To provide regulatory support, update, advisory & knowledge sharing with, 3rd party manufacturers & other manufacturers and to affiliates & distributors in order to remain in compliance with the government regulatory requirements in Asia Pacific.

Job Requirements:

• BSc in Medical Science or equivalent

• Min 1 years’ experience in regulatory affairs including regulation research, technical documents creation and regulatory submissions.

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

The Job

• Design, build and maintain financial and operational reports using Oracle EPM tool
• Collaborate with the team to gather reporting requirements and ensure deliverables meet organizational needs;
• Analyse and validate data to ensure accuracy and consistency in reporting
• Support the configuration and optimization of Oracle EPM tool to meet business objectives
• Assist in troubleshooting and resolving issues related to the reporting processes
• Provide recommendations for process improvements
• Enhance and maintain documentation of the process

Requirements:

• Min Bachelor degree in Accountancy, Finance or equivalent
• 3 - 5 years working experience, preferably in the insurance industry
• Preferably have experience with Oracle EPM tool, experience with other financial systems will be considered

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

We are looking for a highly motivated, organized and detailed-oriented candidate to join our Talent Acquisition Operations team. As a Talent Acquisition Operations (TA Ops) Specialist, you will provide professional operational support to ensure prompt and smooth execution of our recruitment processes and exceptional candidate experiences whilst adhering to the local regulations and company’s policies.

9am to 6pm (Mondays to Fridays)

Job Responsibilities

• Ensure a seamless interview process including coordination with hiring managers and candidates to schedule interviews and provision of interview details and instructions to these stakeholders.
• Manage onboarding administration process including employee screenings, issuance of offer letters, collection of employee documents, employee declaration etc.
• Administer work pass application for employees and dependents, where applicable.
• Uphold good data management practices by ensuring accurate employee records in Workday.
• Provide thoughtful, accurate and timely responses to stakeholders.
• Any other duties or projects assigned

NO EXPERIENCE REQUIRED

• Minimally a degree in HR/Psychology/Social Sciences/Business

Interested candidates, kindly send a copy of your resume to: [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

The primary function is to support management of all QC laboratory systems (E.g.: Equipment, LIMS, CDS, IT related systems), participate in method technology transfer, participate in laboratory equipment technological refresh or introduction is in adherence to cGMP regulatory compliance and corporate/site procedures expectation

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

YMCA of Singapore

JOB SUMMARY

• You will be part of a team to organise and oversee the end-to-end process of YMCA Club LITE, a social club for youths with special needs, which aim to engage them, help improve their quality of life, provide opportunities, or to prepare them towards independent living.

RESPONSIBILITIES

• Main point of contact for following up on enquiries and referrals from various channels.
• Conduct outreach by reaching out to potential partners / channels.
• Conduct bi-monthly check-ins with clients (active and passive) to check on progress / status.
• Manage members’ case files.
• Responsible for good housekeeping of club information and documents.
• Assist and support administrative requirements.
• Work closely with team to identify and support gaps.
• Support in facilitating, coordinating and executing programmes
• Support in the day-to-day functions and operations of the club.
• Support in volunteer management for the club’s programmes.
• Support in collecting and analysing data.

JOB REQUIREMENTS

• Minimum Diploma in any discipline.
• 1 - 2 years of experience in administration or customer service.
• At least 1 – 2 years of relevant experience in social service sector.
• Experience in working or interacting with persons with special needs is a bonus.
• Passionate in serving the community and helping youths with special needs.
• IT savvy; able to work on the cloud and familiar with MS Office suite.
• A strong team-player with good interpersonal skills.
• Works effectively as part of a team, recognizes areas where support is required and offers assistance.
• Willing and able to carry out set-ups for programmes and moving of logistics.
• Attention to detail, able to multi-task, work independently, take initiative and ownership of projects / tasks assigned.
• Experience in conducting programmes / teaching is a bonus.
• Experience / knowledge in data collection and analysis.
• Willing to work on Saturday

YMCA of Singapore

JOB SUMMARY

• You will be part of a team to organise and oversee the end-to-end process of YMCA Club LITE, a social club for youths with special needs, which aim to engage them, help improve their quality of life, provide opportunities, or to prepare them towards independent living.

RESPONSIBILITIES

• Responsible for the planning, designing, coordination of activities / programmes that promotes active participation, meaningful engagement and learning of the members in the club’s activities.
• Work in close collaboration with partners when designing the club’s programmes.
• Create and manage a resource library of programme activities, resource materials / tools, that can be shared and replicated across YMCA.
• Work with like-minded community partners, including caregivers and volunteers to support the running of club’s activities.
• Supervise achievement of club objectives.
• Design and plan activities / programmes to promote learning, participation and meaningful engagement.
• Manage members pre and post surveys.
• Oversee smooth project execution and issues management.
• Work with team to support other special needs initiatives and projects.
• Design marketing collaterals for outreach and recruitment.

JOB REQUIREMENTS

• At least a Diploma holder in Social Work, Psychology or related fields.
• At least three years of working experience.
• Experienced Training officers / teaching aides with an interest in programme / curriculum planning
• A strong team-player with good people skills
• Possesses strong organisation skills, time management and problem-solving skills.
• Experience in working with youth with special needs is a bonus.
• Passionate in serving the community and helping youth with special needs.
• Able to organise programmes and events and take charge of situations.
• Good command of written and spoken English, and able to communicate effectively across any audience.
• Able to work well with others in a deadline-driven team environment and negotiate win-win solutions with stakeholders.
• Take initiative and ownership of projects assigned.
• Calm, resourceful, independent and able to handle pressure, multi-task and work within tight schedules/ deadlines.
• Experience in conducting programmes / teaching is a bonus.
• Experience / knowledge in data collection and analysis is a bonus.

If you are ready to make a meaningful impact on the lives of youth with special needs, have the required experience and skills, and possess a passion for community service, we encourage you to apply for this rewarding position. Join our team and contribute to a more inclusive and supportive community for individuals with special needs.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Responsibilities

• Issue statements of account as per request
• Follow up on unpaid debtors and creditors promptly
• Reconciliation of all insured and insurance companies’ statement of accounts including identifying differences and calculations on premiums
• Work closely together with processing team and monitor all the account outstanding balance until the issue is resolved
• Allocate cash receipts and payments against ledger transactions in a timely manner
• Report unidentified cash to relevant areas and monitor until cleared
• Effects settlement of balances to insured, insurance companies, parties and agents’ commission via bank transfer
• Effect settlement on all office operating expenses as per instructions via bank transfer
• Assist with Aged debt report, Bank reconciliations, Postings in Accounting System and GST Submission
• Handle ad-hoc duties and projects as and when assigned

Requirements

• Diploma/Degree in relevant disciplines
• Proficient in MS Office

Interested candidates, please email your resume to [email protected]

Attention: Megan Ng Su Ting

CEI No. R23115059

Recruit Express Pte Ltd

EA No. 99C4599

*** We regret that only shortlisted candidates will be contacted.

Accountant – Auditing & Taxation
Industry: Building and Construction

Responsibilities

• To provide support for the Department
• Liaise with various departments relating to any of the financial matters
• To ensure that all documents and information are correctly input into the system
• Assist to evaluate all applications before approval
• Participate in ad hoc related projects
• Assist in preparing ad hoc reports

Requirements

• Min. Diplomia in any fields
• Preferably with some admin experienced
• Working hours: 8.30am -5.30pm (Mon-Fri)

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities

• To review customers’ accounts
• Assist with customer due diligence checks within commercial banking
• Conduct report checking, media searches
• AML and KYC duties
• Assist with KYC documentation
• Liaise with the client to gather detailed client information and supporting documentation required to complete the CDD profile including Financial Crime Risk Review and Know Your Customer
• Review and check for completeness of CDD information and supporting documentation before submitting the case to CDD Operations for review and approval
• Act as a point of escalation for backend CDD Operations and escalate a case to the Relationship Manager if the client is not cooperating
• Timely and accurately updating the activity tracker for management reporting Customers / Stakeholders
• Other ad hoc duties

Requirements

• Diploma / Degree in Banking & Finance or relevant course
• Proficient in MS Office
• Preferably with at least 1 year of relevant experienced

Interested applicants please email your resume to [email protected]

Jas Lee Geok Kuan (R1111031)

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities

• To assist any department in the hotel in formulating their items and material requirement using Inventory Procurement System (Example: Inventory Material) to obtain the best price.
• Sourcing of vendors/products to obtain cost savings without sacrificing quality.
• Conduct Request for Quotations/Tenders with analysis and making purchase recommendations.
• Ensure proper, systematic tracking and follow-up of purchase requests to see through its closure.
• Ensure timeliness in turnaround of requests received and accuracy of information submitted.
• To be ready and responsible when assigned to perform any other duties as designated by management.

Technical Task

• To oversee the effective implementation of a new set up procurement system, for rooms purchase and Food and Beverage materials.
• To assist Food & Beverage department to build materials and recipe cost in procurement systems.
• To ensure the timely preparation of purchase orders so that all approved purchase requests can be ordered, and the goods delivered by the suppliers on the date needed.
• To coordinate and liaise with the Head of Department on all matters relating to quality and reliability of delivery with respect to current and potential suppliers.
• To supervise and coordinate receiving with internal staff and vendors.
• To manage and conduct monthly inventory count on high value materials and bar items.

Requirements

• Minimum 2 years of procurement/administrative experience
• Diploma in Business Administration/Hospitality Management/Procurement
• Good personality and well-groomed
• Excellent telephone skills and good email etiquette
• Ability to multitask in a fast-paced environment
• Ability to work independently and in teams
• Meticulous and service-oriented
• Organized, systematic and initiative.
• Strong verbal and written communication skills
• Good knowledge of Microsoft Office, Excel, and Outlook.
• Good knowledge of Procurement and Inventory Management.

About the Job

We are currently seeking a meticulous CRM Manager to support our team in managing Email, SMS, and Loyalty campaign activations! This role will help engage customers, increase brand awareness and sales, and effectively communicate marketing campaigns.

Responsibilities

• Collaborate with the team to develop and refine overall strategies for Email, SMS, and Loyalty marketing to ensure alignment with Coco & Eve’s business objectives, goals, and priorities.
• Own the EDM channel, including its execution strategy and providing strategic recommendations.
• Partner with the brand team to ensure clear and accurate email briefing, and work closely with the design team to deliver the right visuals.
• Build customer segments, execute automation, and optimize customer journeys.
• Develop strategies for scheduling automation, segmentation, and ad-hoc communications across Email, SMS, and Loyalty channels.
• Manage weekly reporting decks and analyse campaign performance metrics.
• Stay up to date with Email and SMS marketing best practices, sharing insights and learnings with the broader marketing team regularly.
• Optimize Email and SMS programs through ongoing testing of creative elements, copy, timing, offers, targeting, and more.
• Coordinate campaign launches with internal and external stakeholders to ensure timely and consistent execution.
• Identify opportunities to enhance the effectiveness of Email, SMS, and Loyalty programs.

Your Profile

• 4+ years of combined professional experience in CRM, Email, and SMS marketing.
• Ability to write content for EDM briefs in collaboration with Brand and Design teams.
• Extensive experience in email deployment and a strong understanding of QA processes.
• Proficiency in HTML/CSS coding for email and familiarity with responsive design.
• Solid knowledge of email best practices and deliverability standards.
• Superior project management skills with keen attention to detail.
• Ability to provide strategic recommendations backed by data insights.
• Strong team player with the ability to contribute creative ideas to the organization.
• Excellent verbal, interpersonal, and written communication skills.
• Exceptional command of the English language.
• Capacity to anticipate needs, innovate, and excel in a fast-paced environment.
• Positive attitude, collaborative mindset, and a proactive approach to solving problems.

Job scope:

• Receive invoices and other accounts payable documentation, check and confirm liability for payment.
• Obtain authorisation for payment from appropriate people, allocate expenditure to the correct budget and cost center and ensure weekly and monthly payment runs are completed on time, adhering to all controls.
• Establish and maintain strong working relationships with our major suppliers. Work collaboratively to improve work practices and processing efficiencies.
• Follow through on all accounts payable related queries from suppliers and team members.
• Maintain records of documents processed for ready access (hard copy and electronic) and produce various reports according to operating procedures.
• Process all team member expense claims and clubs petty cash reimbursement in line with guidelines.
• Prepare monthly reports for various stakeholders to track actual expenses vs budget.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.