Responsibilities:

• Responsible for corresponding solution planning and design, technical proposal write up, business quotation & presentation, solution clarification, contract negotiation, etc.

• Analyse the competitor information to develop market insight and execute competitive strategies

• Work closely with account team for identifying business opportunities, conduct business development opportunities and follow through company strategy.

• Responsible for at least mid-high level customer relationship management.

• Conduct technical workshop for customers, analyse the existing problems and challenges of customers' existing networks, combined with industry development trends, to put forward future-oriented network design & solution.

• Work closely with customers, engineers and vendors to address and track end-to-end solution related issues.

• Responsible for project tasks assigned and to handle the tasks well within the given schedules.

• Provide coaching and mentoring for junior engineer(s), to ensure that the knowledge transfer is smooth and junior engineer(s) always perform up to company expectation.

Requirements:

• Candidate must possess at least master’s Degree in Computer Science/ Information Technology, Engineering (Computer/ Telecommunication), Engineering (Electrical/ Electronic) or equivalent major.

• Minimum 5 years of working experience in telecom industry with fix network solution(datacom/dwdm/pon or sdn controller etc.) and technology understanding.

• Minimum 5 years of projects management experience in fix network domain.

• Minimum 3 years of projects E2E solution design (HLD/OLD) experience on fixed network domain

• Vendor or Operator experience is essential.

• 5G knowledge and related project experiences is preferred.

• Knowledge about Huawei fix network solutions and products is preferred.

• Team player, self-motivated, result-oriented and highly independent.

• Experience in pre-sales, bidding / service sale is preferred

• Experience in marketing & sales will be an added advantage.

• Good product/solution presentation and negotiation skills.

• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

My ideal candidate is a design student who is social media saavy, creatively-inclined but also detail-oriented and efficient to help me with both design/marketing projects and some admin functions. want a challenging and fun job. You probably have something to do most days but hours can be flexi. You simply have to meet your deadlines but I’m reasonable. Please see below the variety of tasks you will be given.

Job Requirements

Candidate must have some form of graphic design/creative background.

Must have knowledge of Photoshop & Freehand Illustrator

Competent in photography (no need to be professional standard but a good amateur is fine).

Fresh graduates welcome to apply

Must be able to meet realistic deadlines

Good interpersonal & communication skills.

Singaporean & PR only

Job Scope: Two-Prong

GRAPHIC / MARKETING WORK

1) Designing EDMs for restaurant events / promotions

2) Help with social media updates on FB / Instagram including taking good food photos

(able to market and tie up on wechat and xiaohongshu a plus)

3) Assist with distribution/ profiling event through right social media sites by emailing editors etc.

4) Organise and maintain customer email lists for email marketing

5) Prepare and print menus

ADMIN

1) Meeting 3 times a week if needed to discuss projects

2) Help to source and liase with vendors etc. and cross-compare quotations (when need arise)

3) Update website (wordpress, Shopify)

4) Scan documents – will give you a printer-scanner

Timing :

• Any 5 days in a week (1 weekend inclusive PH)
• 10am – 7.30pm & 7am to 4.30pm (cannot choose)
• Total working hours per week: 42 hours

Requirement :

• Have to work 1 weekend
• Able to work on PH

Job Responsibilities:

• Provide excellent customer service to the patients
• Serving food and drinks to patients and clearing it once patients have finished their meals
• Checking food served against patient meal orders
• Assist in inventory management
• Maintain a high standard of cleanliness in and around the workstation and strictly abide by health/sanitation regulations
• Assist nurses to meet patient's nutritional needs
• Maintains levels of confidentiality and discretion for patients.
• Any other ad-hoc duties as assigned by the Manager

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Alison Chen

Specialist Recruiter

CEI Reg No: R25126657

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Working Hours:

• 6 days per week (42h/week)
• Monday to Saturday
• AM / PM shift - 7am to 3pm / 2pm to 9pm
• Sunday permanent off day

Start time 07.00am (will need to report at 6.30am earliest if there are many cases

Latest time 09.00pm (or slightly more if need to finish up cases)

Will need to do oncall if needed. Will be rostered.

Oncall timing:

Monday to Saturday: 9pm to 7am

Sunday & PH: AM / PM / Night

Jobscope:

• Patient Care: Administer medications, monitor vital signs, and provide post-operative care.
• Pre-Operative Support: Prepare patients for procedures, explain processes, and ensure comfort.
• Post-Operative Care: Monitor recovery, manage pain, and educate patients on discharge instructions.
• Collaboration: Work closely with the medical team to ensure coordinated care.
• Documentation: Maintain accurate patient records and ensure safety protocols are followed.

Requirement:

• SNB Registered
• Min. Diploma or Bachelors in nursing

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Attached to Private Wealth Business Compliance & Governance Department
• This position within the Private Wealth BCCO unit and is responsible for supporting our Front Office to complete the periodic reviews for our existing clients.
• Review client’s profileduring periodic review to ensure conformity to internal and regulatory requirements on AML/CFT/CDD standards, producing client risk assessments, due diligence analysis and assigning an appropriate risk rating.
• Accurately identify gaps (if any) in client's source of wealth and assess the plausibility in line with MAS and the Bank’s expectations.
• Liaise with relationship managers for deficiencies of KYC information and obtain corroboration documentation.
• Ensure name screening alerts are handled according to Bank guidelines and procedures.
• Other adhoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Job Description:

• Reporting to the Laboratory/Radiographer In-Charge, you will provide excellent customer service to patients in the Laboratory and/or Radiography sections.
• Responsible reception of patients at Diagnostics centres and/or the mobile fleets.
• Support patient service functions including registration of patients, appointment scheduling, handling of queries, billing & payment collection and general administrative tasks as assigned.

Requirement:

• Min A Levels / Diploma in any field
• No experience required as training provided

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to deta

Job Responsibilities

We are looking for a dynamic and results-oriented Business Development Executive to join our team. The ideal candidate will play a crucial role in driving growth by developing new business opportunities, building strong relationships with partners, and ensuring a high level of service delivery. This role offers a blend of strategy, marketing, and relationship management, ideal for someone who thrives in a fast-paced, client-focused environment.

• Develop new business opportunities and build relationships with partners to drive business growth
• Develop and implement marketing strategies to establish strong market presence
• Expand customer/ partners collaborations in Mobile Fleet projects.
• Prepare and lead business reviews and SLA (Service Level Agreement) drafting for assigned client accounts.
• Conduct market analysis and client satisfaction surveys
• Develop marketing collaterals to support business and community outreach needs, including overseeing the design and production of roadshow displays, banners, posters, Mobile Fleet decals, etc.
• Organize and support corporate events, roadshows, and community outreach events.

Job Requirements (Education/Experience)

• A recognized Bachelor’s Degree with at least 3-5 years of experience in marketing, business development, or key account management
• Working experience in healthcare sector is a distinct advantage
• Proven experience managing relationships with stakeholders across all levels of an organization.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Responsibilities

• Assist patients with registration
• Appointment Scheduling
• Answer phone calls and enquiries
• Payment collection
• Any other ad-hoc duties as advised by supervisor

Job Requirements:

• Min N/O/A levels and above
• Good interpersonal and communication skills
• Able to commence on short notice

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599

Internally Recruit Express are looking for Temp Consultants

• Responsible for the assisting with recruitment cycle from getting details from candidates for their resumes to helping to communicate offers to candidates
• Assisting with submissions and checking of documents
• Coordination of interviews for candidates

Requirements:

• Min. Diploma / Degree in any Discipline, preferably in Science (Nursing, Chemistry, Applied Science, Lifescience, Business, Human Resource, Business Management etc)
• High Optimism and a Never-say-die attitude!
• Resourceful, motivated and persistent
• Dedicated, committed and responsible individuals
• Great team spirit, persistent, good communication and interpersonal skills
• Being passionate about meeting people is essential, you must enjoy meeting and interacting with diverse sorts of people as well as interested to foster closer relations with your clientele and candidates
• For successful candidates, Recruit Express offers an attractive remunerations, comprehensive training and a dynamic working environment and exciting opportunities to develop a rewarding career!

Interested candidates please send a copy of your resume to [email protected]

Denyse Nicole Tan Shuqin

C.E.I Registration No.: R1333503

EA License No. 99C4599

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

Key Responsibilities:

·      Product Analysis & Optimization:

o   Assist in analyzing product algorithms to identify performance trends and areas for improvements.

o   Contribute to the development and execution of testing strategies that assess algorithm and robustness under different conditions.

o   Support optimization initiatives by providing data driven insights on product performance.

·       Product Performance Monitoring & Testing

o   Help develop and maintain dashboards to track key product performance indicators(KPIs)

o   Monitor product usage and performance data in real-time, identifying trends, anomalies, and opportunities for optimization.

o   Conduct in-depth analysis of user behavior and engagement metrics to derive actionable insights.

o   Assist to develop tools, test cases and programs to automate processes during various stages of product life cycle.

o   Conduct in-office and field experiments to validate product performance and identify solutions to potential challenges.

·       Data Analysis & Insights:

o   Perform data analysis to evaluate the effectiveness of product features and algorithms, providing key insights to guide decision making.

o   Conduct root-cause analysis to identify performance bottlenecks and assisting in the development of corrective actions.

o   Collaborate with cross-functional teams to share insights and contribute to product improvement strategies.

·       Bachelor's degree in computer science, Software Engineering or AI. Advanced degrees (Master’s, PhD) a plus.

·       2+ years of experience in product analytics, performance analysis, or engineering role.

·       Strong background in working with data-driven performance metrics.

·       Proficient in data analysis tools and languages such as SQL, Python, R, or similar.

·       Experience with performance monitoring tools, A/B testing, and metrics tracking.

·       Familiarity with machine learning algorithms and their application in product optimization is a plus.

·       Strong analytical skills with the ability to analyze large datasets and derive actionable insights.

·       Experience with algorithm testing and optimization in a real-world product environment.

·       Excellent problem-solving skills and attention to detail.

·       Strong communication skills to translate complex data into clear insights for non-technical stakeholders.

·       Strong knowledge of or interest in Baseball or softball is a strong plus  

Job Description

• To assist in menu development from sourcing of ingredients to the final plating. Innovation, uniqueness and current trends should be take into consideration so as to meet current market demands.
• To source for high quality and fresh ingredients as well as cooking instruments required.
• Ensure that usage of ingredients are optimised, and that food wastage in the restaurant is kept at a minimal.
• Cost management and budgeting
• Tasting of final dishes to provide constructive comments to elevate quality.
• To educate fellow kitchen staff on best practices, culinary knowledge as well as techniques. Hygiene and food safety practices are also required.
• To educate front-of-house staff on recommendations to be suggested to customers, such as best food and beverage pairings.
• Provide feedback on the overall ambience and layout of the restaurant so as to ensure performance efficiency and customer satisfaction
• Take part in special events and curate time-limited menu
• Undertakes any other duties and ad hoc related roles as the business requires

Qualifications & Requirements:

• Bachelor in relevant field of study
• Basic food hygiene & Workplace Safety & Health for Food Operation Certificate
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests

Training will be provided!

The Job:

• Process customers’ requests in the Card Services Financial Payment function
• Complete all requests with accuracy and within the agreed Service Level Agreement
• Manage and resolve customers’ and business units’ feedback/complaints and queries promptly

The Requirements:

• Min GCE A Level and above with good communication and interpersonal skills
• Good team player with positive attitude
• Proficient in MS Word, Excel and Power point

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities:

• Assist the dentist on dental surgery procedures
• Assist the patients on their needs and enquiries
• Sterilisation and preparation of dental instruments
• Arrange/Schedule appointment for customers
• Other ad-hoc duties

Requirements:

· Possess at least O/A Levels or Diploma in any field

· Able to commit for at least 3 months

· Able to commence work immediately or in short notice

· No experience needed, full training will be provided.

· Keen interest in the healthcare/ medical industry

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting
R21103142
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Summary
The Logistics Assistant is responsible in a wide variety of logistics activities including shipping and receiving raw materials and/or finished goods and maintaining inventory and associated records.

Essential Duties and Responsibilities:

• Receiving of incoming shipment, checking, repacking and put away (binning to shelves)
• Ensuring inventory transactions are accurately logged in SAP.
• Handle daily logistics and shipping activities including: Filing and shipping customer orders, satisfying internal shipping requirements (Transporter, Forwarders, etc.), ensuring accuracy of shipments and supporting documentation, receiving incoming material and routing to appropriate area.
• Process of orders thru SAP transaction including pick & pack for shipment, issue to Service department, workshop and sub-con/fabricator.
• Handle filing of documents, e.g. Assembly orders, Production orders, Picking list, shipping documents.
• Carry out cycle counts activities as specify in the cycle count policy.
• Sorting of Picking Lists, Production/Assembly orders, Service orders for picking.
• Packing of returned seals from Service to put back to customer stock.
• Developing, documenting, and maintaining departmental work instructions for all tasks. E.g. SAP work flow process and procedure.
• Establishing or adjusting work procedures to meet logistics demands as dictated by production schedules and workflow.  
• Enforcing safety regulations at all times. Understand Risk assessment, safe work procedure and Tool box meeting topics.
• Continuously improve logistics operations and processes through the use of Continuous Improvement initiatives/practices. Example: 5 S, eliminate 7 wastes and visual management.
• Collaboration with other departments to coordinate activities e.g. Supplier issue, rush order request and quality issue.   
• Communicate matter to the Logistics manager in order to keep him/her updated.
• Address issue and use problem solving tools to resolve the problem.
• Job rotation.
• SAP added advantage.
• Perform other duties that may be assigned from time to time.

As part of the Visa Commercial Solutions team in Asia Pacific, based in Singapore, reporting to the Head of B2B Partnerships Asia Pacific, this role is dedicated to direct corporate engagement in multiple markets in Asia Pacific.  This role will build market awareness of Visa’s comprehensive payment solutions and develop and convert pipeline opportunities into revenue generating relationships for Visa’s Issuer Clients. The engagement with Corporates, with a priority on large multinational corporates operating across Asia Pacific, will focus on Visa Commercial Solution opportunities encompassing Travel and Entertainment and B2B Procurement programs including virtual card solutions as well as cross sell into services such as expense management, data and reporting solutions and B2B Acceptance . You will be responsible for: Increasing market awareness through targeted advocacy to Large & Middle Market Corporates Developing relationships through specialized sales engagement with key Corporate decision makers in Treasury, Procurement, Payables and Travel Management. Delivering leads and qualified opportunities to Issuers to drive new business for Financial Institutions and Visa.

In addition to sales activities with corporates, the role will involve engagement with internal sales teams to leverage and coordinate engagement with existing relationships as well as issuers sales teams, technology and solution partners, ERP platforms and ecosystem partners such as industry bodies, trade associations, consulting firms.  The role will require demonstrating expertise in technical and commercial areas through ongoing tailoring of sales narrative, best practice guides, testimonials to serve corporates in diverse industry segments.

You will take a consultative and strategic approach in selling commercial cards as a working capital solution by identifying needs, assessing opportunities and options.

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.