Team Summary

Visa is looking for a Compliance Manager based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) Compliance and Regulatory team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC Compliance and Regulatory team serves as a critical partner to the MMS business, providing pragmatic, solutions-oriented advice to ensure that the regulated payment activities within licensed entities in APAC are in line with the local regulatory requirements where the licensed entities are operating in as well as Visa’s group standards. The team is part of the second-line Compliance function within Visa’s Group Compliance.

What a Compliance Manager does at Visa:

Based in Singapore, this position will support the Currencycloud APAC Head of Compliance and Regulatory who is also the Money Laundering Reporting Officer (MLRO) of Visa’s regulated entity as a Major Payments Institution (MPI) in Singapore, covering AML/CFT and Sanctions compliance matters. This position will be reporting to the Currencycloud APAC Head of Compliance and Regulatory based in Singapore and is a newly created position as part of Visa’s expansion plans within the APAC region.

The core responsibilities for this role are as follows:

·       Support Singapore MLRO in the development and maintenance of robust AML/CFT and Sanctions frameworks which are in line with the Singapore’s Payment Services Act (PSA) and the relevant subsidiary legislations issued by the Monetary Authority of Singapore (MAS) as well as Visa’s Global Compliance and other International AML/CFT and Sanctions standards. This includes preparation of responses in relation to any request for information from regulatory authorities on a timely basis and/or during regulatory inspections.

·       Perform ongoing assessment of AML/CFT and Sanctions controls, including participate in Enterprise-Wide Risk Assessment (EWRA) exercise, review of Transactions Screening and Monitoring logics to ensure that sufficient and robust controls are in place to meet the regulatory requirements as well as in line with market / industry standards.

·       Responsible for identification and reporting of suspicious transactions (STR), including maintenance of proper records on all investigations and reviews based on trigger events, transaction alerts or escalation channels, provision of additional information where required by Commercial Affairs Department (CAD) and other law enforcement agencies.

·       Support the APAC Client Migration Project upon activation of Singapore license, including preparation of KYC uplift requirements and review of incremental KYC documentations upon submission by relevant clients.

·       Perform horizon scanning of AML/CFT and Sanctions legislations, including gap and impact analysis on consultation papers, new circulars, notices etc.

·       Handle AML/CFT, Sanctions and other related regulatory audits and ensure that the reviews commensurate with the nature, size and complexity of the regulated activities within the business and the ML/TF risks arising from those businesses; track progress of remedial plans arising from audit and/or regulatory inspection findings.

·       Work closely with first-line Compliance function such as the New Business Onboarding (NBO) team who is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) at point of client onboarding. Provide relevant and timely guidance and where required, participate in the client review process on a case-by-case basis.

·       Provide guidance to the Periodic Review team over clients’ refreshers and provide specific case review support where required,

·       Perform AML/CFT related review on banking and network partners, third party service providers etc.

·       Address communications and request for information from clients, banking and network partners in relation to AML/CFT matters.

·       Develop AML/CFT and other related training materials and conduct training to the business stakeholders on a regular basis. Maintain all training records and attendance where required.

·       Provide accurate and timely advice to the Business over AML/CFT and other related regulatory requirements, ensuring that risks are being adequately managed while balancing business objectives.

·       Responsible for comprehensive reporting including local dashboard and metrics reporting

·       Participate actively in Regional and Global team discussions, including sharing of local practices, updating on regulatory developments etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As a Process and Digital Consultant, you will identify the areas of process improvement and drive digital topics, along with supporting the organization in identifying the system or process issues and consulting on the solutions end-to-end on a daily basis.

You will:

• Discuss with business users, customers and identify the pain points and provide solutions - SAP, Digital, or PowerBI.
• Conduct workshops and continuously improve the Business processes.
• You will also be required to support Data driven initiatives, S/4 Rollout projects and other digital projects as and when require.
• Identify the opportunity of new digital solutions and market trends.
• Ensure you understand the market trends and business targets and bring ideas and solutions.
• Define KPIs, build Dashboards and reports with Celonis, Power-BI etc. for continuous process improvement.

What a Senior Director, Head of B2B Solutions Sales. Visa Commercial Solutions does at Visa:

The VCS Services Sales Senior Director will have a core mandate to rapidly scale and expand the various services VCS offers within the Asia Pacific region, which includes (but not limited to) Visa Spend Clarity, Enhanced Data, Virtual Solutions and Payment Controls. VCS Services is core to driving VCS client stickiness and contributes to increased spend. This is a complex specialized sales role, responsible for end-to-end sales process and customer engagement activities necessary to close opportunities for the various VCS Services. The role will be required to lead engagements with multiple stakeholders across all markets in the Asia Pacific region, scaling the LMM and SMB footprint of the Visa Commercial Value Proposition with over 200 issuers that may benefit from the solutions. 

Key responsibilities include:

• Strategy development and execution: Plan and execute the growth strategy for VCS Services to ensure that revenue targets are achieved across focus markets in Asia Pacific. Align sales strategy with VCS Executives, Regional and Market Level VCS Stakeholders as well as cross functions like VCA and Client Services to agreed business and performance objectives.
• New Business Development: Generate qualified pipeline activity for new and existing partnership opportunities and convert the pipeline activity to closed deals. Successfully position VCS Services value proposition to issuers product, sales, operations and technology teams in the form of presentations, solution demonstrations, RFP responses and consulting engagements. Support Visa Account Executive with new deal business development activity where VCS Services can add value to the card value proposition.
• Account Management: Develop relationships and build knowledge with Visa Account Executives to ensure VCS services are understood and form a pillar within their overall account plans. Monitor and implement customer engagement strategies to ensure that revenue is realized to its full potential within existing customers that have enrolled in VCS services.
• Thought Leadership: Display thought leadership in technology driven commercial payments solutions and represent VCS at regional industry events. Continually educate and grow knowledge of the VCS Services value proposition within VCS and cross functions in all Asia Pacific markets.

Why this is important to Visa.

VCS has been experiencing tremendous, double-digit growth as we expand into new payment flows and continue to grow our core card solutions as well as value-added services for B2B payments. VCS services is a core strategic growth focus of the VCS business, with targeted revenue to increase beyond 3x in the next 3 years. The successful execution of this sales strategy is crucial to overall growth of the VCS Services in Asia Pacific.

As a senior customer success manager your role is to offer excellent partnership experience to Wise Platform enterprise level clients. You will be an operational owner of the portfolio of partners like Nubank, N26, Google Pay, etc. 

During your day-to-day you're expected to analyze the quality of partnerships from an operational standpoint, identify opportunities to automate and scale operational processes for our partners and for the internal teams who service our enterprise clients as well as deal with partner demands towards Wise operational processes.  

This is how you will maximize the value partners receive from using Wise solution by reducing operational friction and defect. 

You will be working closely with the Account Management team and Wise operational teams, which are global. You will also work with other functions, including product management, tech, legal, compliance, implementation and business development.
 

This role will give you the opportunity to:

• Own and nurture operational relationships with partners and unblock the growth opportunities. This means being partners’ point of operational contact (escalations, operational friction patterns), managing stakeholders and conducting business review meetings, providing solutions to partners looking to improve the operational state and supporting them through the execution. Unblocking operational obstacles to growth. 

• Own operational success plans with partners to maximize the value partners get from Wise. This means analyzing the operational performance and being the driver of strategic operational improvements projects with partners and keeping our partners as well as internal teams accountable to follow the timelines on the plan. 

• Scale internal operations. This means looking into the data (on partner-level, regional and global), working closely with servicing teams to understand what are the key friction points caused by platform partnerships and how we can eliminate/ reduce these gaps by negotiating changes with partners, product, engineers and other stakeholders on a regional or global level. Take the lead on driving the cross-team projects implementing these changes. 

• Agree with partners on implementing the endpoints & webhooks. This means exploring what endpoints & webhooks exist and can be helpful and what should be created to help automate internal & partner’s support operational teams by sending the data via API to our partner. Negotiate such changes with a partner, as they need to do tech work on their end as well. 

• Analyze the quality of support we provide to our partners and their customers. This means understanding how well our responses solve the cases raised, what we can do to improve the resolution rate and reduce the amount of contacts by working with the internal teams for your partner and for the whole region in particular. Collecting feedback from assigned partnerships to identify key improvement areas. 

Money for here, there and everywhere! 

Wise PLC is one of Europe’s fastest growing companies we move billions of customers money around 160 countries and in 40 currencies, hold billions of customer funds, facilitate our customers to spend like a local with our Wise card and trusted by over 300,000 business both small and large with our international business account all the while saving our customers millions in fees. 

This truly is Money Without Borders.

As part of our expanding operations in the APAC, we are now looking for an awesome Tax Manager to join our growing finance team in Singapore serving our APAC operations.

You’ll be part of a commercially-minded Global Tax team in Finance, helping to ensure our tax affairs are efficient, transparently compliant and slick so that our mission is sustainable. 

Your mission

• Manage the outsourced preparation of APAC corporate tax and withholding tax computations (e.g. Australia, Singapore, Indonesia, Malaysia, India, China, Hong Kong, Japan, Korea, Philippines and Thailand). This includes adhering to controls, managing risks and identifying ways to automate and streamline manual tasks using existing systems or emerging technologies. 
• Work closely with Product and Banking teams on expansion of new products and licence applications to ensure tax requirements are met.
• Assist with the preparation of IFRS half year and year-end tax reporting and tax provisions for local statutory accounts and group reporting with the help of advisors where necessary. 
• Work closely with financial controllers, accounting, and finance system teams for sources of data and information, including directly extracting information from our ERP system.
• Support the on ad hoc research and projects, including expansion into new countries and liaising with external advisors to ensure tax requirements are met.
• Engage in team-wide initiatives including budgeting, forecasting, planning, risks and controls. It is important to be interested in and engaged in all tax initiatives and to work closely with all members of the tax team.

Who we need:

• An experienced Global Data Centre Portfolio Management specialist working within a Portfolio Office for a major, global Bank ("Bank") with demonstrable history working across data centre and critical facilities asset portfolios and programme management.
• Able to operate and influence stakeholders at a global level (experience in Asia region critical to give effect to role)
• Ideal candidate must have’s:
  • Ability to lead; coordinate and drive strategic programme activity; proactively communicate blockers to targets at both a tactical and strategic level across supply partners and bank.
  • Must have ‘lean in’ and willingness to enable resolution to challenges
  • Form strategic alliances; elevate and distill key messages to senior client stakeholders (director level)
  • Have good understanding of regional challenges and banking culture nuance i.e. previous regional banking experience.
  • Excellent technical Excel & PowerPoint capabilities – detailed tracking and senior stakeholder presentations/ report outs.
  • Able to rapidly assemble to collate; aggregate and synthesize data into digestible reports – an communicate out the ‘so what’ impact.

What they will do:

Overview of requirements

• Expected to lead the planning, strategy creation and delivery of the Major Projects / Programmes in data centre space in accordance with the Bank’s standards.
• Align the data centre programme with the business / function and the group corporate real estate strategy.
• Monitor and track all works in bank premises and co-location sites including closures, re-classifications and migrations, operational oversight of downtimes and improvement works.
• Partnering closely with engineering and operations leaders to:
  • Lay approval groundwork strategy and outline projects needs by communicating with stakeholders early and often, ensuring country and group levels understand planned pipeline and change management.

Programme & Portfolio Management

• Drive cross-team projects as needed to meet the changing business environment and to manage complex business needs.
• Leads project / programme management to ensure organization-wide implementation of strategic efforts that require hands-on coordination across multiple disciplines and business organizations.
• Leads strategic innovation and experimentation.
• Implement planning and scheduling programmes to meet customer needs.
• Drive business results through key performance indicators and business goals, promoting clarity and motivation to the project team to execute on time, under budget, while delivering high quality results with zero rework.
• Partner with finance and supply chain organizations to ensure accurate capital spending.
• Manage multiple projects simultaneously, ensuring that each project meets its objectives and is delivered on time.
• Develop and implement project management processes and tools to increase efficiency and effectiveness.
• Provide regular project updates to senior management and other stakeholders. 

Planning & Scheduling

• Develop and oversee the implementation of detailed project plans, including timelines, and resource requirements, for large-scale data center projects.
• Manage cross-functional teams, including engineers, procurement, and construction to ensure project milestones are met and deliverables are completed on time.
• Monitor project risks and develop contingency plans to mitigate potential issues.
• Work with clients to understand their needs and ensure project outcomes meet their expectations.

Governance, Stakeholder Engagement & Delivery Support

• Act as a liaison between risk management, SME’s governance, and delivery teams, facilitating the smooth transition of strategic insights into project execution.
• Lead governance forums to present portfolio plans, risk assessments, and performance metrics to senior leadership and external stakeholders.
• Provide delivery teams with clear capacity management guidelines and sequencing recommendations for executing activities.
• Build consensus across departments and geographies by aligning stakeholders on portfolio goals and timelines.

Improvements & Efficiencies​

• Analyse data quickly, identify pain points and embed interventions/process improvements.
• Determines and leads process improvements to quickly scope insights; and drives change management initiatives.
• Bring structure and actively seeks ways of improving and automating current ways of working, systems & processes.​ This will include deployment of tools, proficiency in data analytics, and ability to streamline processes to better meet business needs.

As the Regional Concept Merchandiser, you will set the strategy and drive the selling of your concept throughout APAC region. You are responsible for allocation and replenishment of the concept and elevate sustainable growth in stores.

The Regional Concept Merchandiser reports to the Head of Merchandising APAC in Singapore.

What you will do:

• Set and drive an assortment strategy that creates sales net growth for the APAC markets.
• Co-create with the Buying/VM/Marketing Team on selling potentials, as well as opportunities and threats.
• Provide constant and structured feedback to buying office in London to secure relevant assortment for the region based on market tendency, competitor analysis, fashion level.
• Participate in quarterly buying and ranking meetings for the region to optimize assortment strategy.
• Drive selling and profit for the region through securing a strong regional commercial plan to drive your merchandising strategy.
• Establish and drive the commercial priority of key products, garment groups, and beliefs towards the Market Merchandiser.
• Travel within the region to identify selling potentials with local teams.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an individual to join us as Senior Product Manager. The employment contract will be contract basis. Extension is subjected to performance!

We are a team that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting-edge tools.

As Product Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools. You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed. You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

A brief summary of your job responsibility:

• Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.
• Brings new products to market by analysing proposed product requirements and product development.
• Introduces and markets new products by developing time-integrated plans with marketing and production.
• Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.
• Facilitating discussion, decision making, and conflict resolution.
• Understand the different technical aspects of the project including the capabilities and limitations of the systems.
• Communicate or share technical insights of a project to internal or external audiences.
• Support the Product Owner, especially on grooming and maintaining the product backlog.
• Define the roadmap and ensure user stories are created for product development in JIRA, Confluence etc.
• Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.
• Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release.
• Responsible to track the application bugs, assess impact and severity of bugs.
• Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.
• Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.
• Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.
• Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.
• Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

To succeed in this role, you will ideally have:

• Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.
• Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.
• Self-driven and motivated to learn and follow topics related to the projects
• Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues
• Solid understanding of end-to-end agile software development process (Scrum and Kanban).
• Understand the project from the business and technical point of view
• Excellent communication skills. Able to communicate with technical and non-technical users.
• Preferred:

1. Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira, etc.
2. Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services preferred
3. Understanding of government to government working relationship and familiarity with public service policies
4. Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience.

Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.

We are looking for a detail-oriented and analytical Business Analyst specializing in Payment Frauds to join our team at Unison Consulting Pte Ltd. In this role, you will be responsible for analyzing and evaluating payment fraud incidents, identifying vulnerabilities in payment systems, and implementing solutions to enhance the security and integrity of payment processes.

Fraud Detection and Analysis:

• Analyze payment fraud patterns and trends to identify potential risks and vulnerabilities.
• Conduct detailed investigations into fraud incidents and document findings and recommendations.

Requirements Gathering:

• Collaborate with business stakeholders and cross-functional teams to gather and document requirements related to payment fraud prevention.
• Define functional specifications for fraud detection systems and tools.

Solution Design and Implementation:

• Work closely with technical teams to design and implement fraud detection and prevention solutions.
• Support system testing and user acceptance testing (UAT) to ensure solutions meet business requirements.

Reporting and Documentation:

• Prepare reports and dashboards to communicate insights, trends, and metrics related to payment fraud.
• Document processes, workflows, and best practices for fraud prevention.

Stakeholder Communication:

• Engage with internal and external stakeholders to provide updates and gather feedback on fraud management initiatives.
• Conduct training sessions and workshops to raise awareness of payment fraud and prevention measures.

1. Corporate Banking
2. Knowledge of scams and their modus operandi
3. Payment Fraud
4. Internet Banking
5. Regulatory and compliance around online payments

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

Reporting directly to the Singapore Marketing Manager, you will play a pivotal role in the overall marketing strategy across all omni channel touchpoints - including digital, retail and influencer pillars for Singapore. You will also be responsible in developing and executing campaign and content strategies to elevate Love, Bonito’s brand awareness and love, increase product visibility, and drive sales growth. 

You will work closely with the HQ Marketing and Singapore Retail and Merchandising teams to develop brand moments, compelling content angles for product launches, and effective local marketing campaign levers to ensure overall business goals are attained.

You should have / be

• A passion for full-funnel growth with astute analytical acumen
• A genuine interest in fashion and general lifestyle and consumer products
• An ability to think & work strategically and systematically
• A self-starter, resourceful, proactive and hands-on approach
• Strong project management, multitasking and execution abilities
• Strong communication and persuasion skills to inspire and influence internal (HQ and Singapore) as well as external stakeholders 
• Strong collaboration with cross-functional teams in driving campaigns and projects
• Lives and breathes our brand values: People Matter; Go Above & Beyond; Be Bold, Be Creative; Always Keep It Real; Growth Mindset; We’re Better Together!

Main responsibilities

• Collaborate with Global Marketing and Creative teams to develop brand moments and effective marketing campaign levers aligned with overall business outcomes and brand objectives
• Plan and execute compelling, performance-driven and brand-led campaigns across multiple marketing touchpoints, ensuring a smooth customer journey online and in-stores
• Stay informed on evolving trends, social issues, and consumer behavior to identify and implement innovative campaigns and initiatives. This includes developing influencer strategies that encompass influencer and media seeding, content collaborations, and partnership campaigns, all designed to create impactful and engaging experiences.
• Coordinate with cross-functional teams to integrate campaign elements seamlessly across various channels and touchpoints
• Liaise with external partners and vendors to for partnerships and collaborations
• Monitor performance metrics and provide actionable insights for continuous optimization and improvement

Critical success factors & key challenges

• Singapore (online and retail) performance: Traffic, NSBR, CR%, NC%, AOV
• Support in management of Singapore Marketing Budget
• Support in local campaigns & content project execution

• 1-2 years of relevant work experience in marketing or communications with an omnichannel or direct-to-consumer brand marketing or communication role, or from an advertising agency ideally in account management or account management-planner hybrid role
• Proficient with the entire marketing mix – you have a good knowledge of how and when to leverage different marketing channels for brand activation
• Solid hands-on experience on how to plan an end-to-end marketing rollout for new campaigns
• Strong project management skills with the ability to manage multiple priorities and deadlines
• Excellent communication and collaboration skills, with the ability to work effectively across diverse teams and stakeholders
• A performance-driven attitude with a hunger for results
• Analytical mindset with a focus on data-driven decision-making
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• A Love, Bonito ambassador who believes in and embodies our culture and core values
• Relevant degree in business, marketing communications or other relevant fields

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

• Good knowledge of school systems such as School/Student Information Management System (SIMS), Content Management System (Joomla, Drupal), and Learning Management System (Moodle)
• Handle internal mailbox relating to issues on applications coming from internal counterparts such as teachers, administrators, students, etc.
• Able to read and understand issues and escalate to relevant channels and L2 application support
• Diagnose, troubleshoot, and resolve application issues
• Plan and gather new requirements from stakeholders and write the Business Requirements Document (BRD) and work with the vendors to develop the solutions
• A responsible individual who will hold self-accountable to follow through issues
• Good written English that can effectively communicate the resolution back to the requestor
• Work in a School environment
• This is a temporary job, to stand in for a full-time staff who is going on maternity leave from 13 Jan - 31 Jan 2025

JOB SCOPE

The Front Office Manager is responsible to ensure that all guests are well received and attended throughout their stay with the Hotel.

JOB RESPONSIBILITIES

1. Plan, monitor and control staff movement with regards to their annual leave, public holiday, medical leave and their rest days.

2. Conduct interview sessions for the recruitments for all front office positions.

3. Design and develop training programs to upgrade the skill level and improve the performance of the front office staff.

4. Ensure that regular on-going communication is carried out with all employees to create awareness of guests expectations.

5. Attend the daily morning briefing and monthly meeting with the Senior Management.

6. Authorise room rate changes, paid-out, room allowance and cash advances according to the established room rates.

7. Evaluate room availability during peak preiods to nmaximise occupancy.

8. Update policies and procedures to improve on the overall efficiency of the Front Office operations.

9. Work closely with Security department on all irregularies affecting the Front Office Department.

JOB REQUIREMENTS

POSITION DESCRIPTION AND RESPONSIBILITIES

• Provide safe and empathetic pharmaceutical care for our in-patients as well as our out-patients
• Reconciliate and review medication orders
• Dispense and counsel patients on medication prescribed by doctors
• Provide drug information to doctors, nurses and patients
• Manage pharmaceutical inventory and stock taking, including controlled drugs
• Maintain records relating to drug supply, storage, distribution and other mandatory records required by HSA
• Assist in reviewing and updating procedure or protocols in the hospital
• Adhere to legal, professional ethics code and hospital policy requirements
• Participate in continuing professional education (CPE)
• Performs any other duties as and when requested by Senior Pharmacist and / or Pharmacy Manager.

QUALIFICATIONS/REQUIREMENTS

• Candidate must possess at least a Bachelor's Degree in Pharmacy or equivalent.
• Must be registered Pharmacist with the Singapore Pharmacy Council.
• Entry level candidates who have completed their pre-registration pharmacist training are welcome to apply.
• Fully equipped with knowledge of Singapore's pharmacy-related legal requirements and guidelines.
• Self-driven and motivated to improve efficiency and performance of pharmacy.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Different discipline and department are available (Inpatient Ward, Operating Theatre, Endoscopy Centre, ICU and HDU)

Job Responsibilities:

The job responsibility of Staff Nurse includes performing patient assessment and applying appropriate interventions for effective patient’s outcomes. They must also demonstrate competency in clinical skills and knowledge by providing patient education and participate in patient’s rehabilitation, involving the patient’s family as necessary. In addition, they must be involved in assisting resident physicians during patients round for treatment / procedures and examination of patient. Working collaboratively with other healthcare professionals to deliver holistic care is essential, as well as performing any other duties as assigned by Nurse Managers and/or Nurse Clinicians.

Qualification/Requirements

• Graduate from an accredited school by Singapore Nursing Board with either Certificate, Diploma or Degree OR; a Nursing Bachelor degree from a foreign country
• Full or conditional registration with Singapore Nursing Board
• Valid yearly nursing practicing license
• Valid BCLS & AED provider certificate
• Required to work on rotating shifts upto 12 hours that include day and night shift, on weekends and public holidays

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Healthcare Agency looking for passionate individual to join us as HR Intern

• General HR administrative documentation
• Assist the recruitment process for healthcare personnel
• Manage and develop Social Media recruitment drive
• Basic Documentation

Job Requirements

• Singaporeans Only
• Training will be provided
• Candidates with no experiences are welcomed to apply
• Good communication and interpersonal skill
• Able to work independently
• Proficient in MS Office
• 3 to 6 month contract

Interested applicants please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Different discipline and departments are available (Inpatient Ward, Operating Theatre, Endoscopy Centre, ICU and HDU)

Job Responsibilities:

The job responsibilities of senior staff nurses would include those of staff nurses, but also to demonstrate competency in clinical skills and knowledgeby performing complex nursing procedures, utilizing clinical judgment, critical thinking and problems solving skills in the delivery of patient care. As a senior staff nurse, effective communication skills would be required to guide subordinates in all direct and in-direct patient care activities. Performing preceptorship duties and taking initiative in daily problem solving is a requirement. A senior staff nurse must also be able to demonstrate basic management and effective leadership skills.

Qualification/Requirements

• Graduate from an accredited school by Singapore Nursing Board with either Certificate, Diploma or Degree OR; a Nursing Bachelor degree from a foreign country
• Full or conditional registration with Singapore Nursing Board
• At least 3 years of clinical experience
• Advanced Diploma in Nursing certificate and any other certificate or qualification would be a bonus
• Valid yearly nursing practicing license
• Valid BCLS & AED provider certificate (BCLS instructor certificate is welcome)
• Required to work on rotating shifts upto 12 hours that include day and night shift, on weekends and public holidays

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

POSITION DESCRIPTION AND RESPONSIBILITIES

Being a core member of the team consisting of executives and patient service associates

• Ensure all billing matters, insurance claims and payment collection are effectively and efficiently performed.
• Assist HOD in establishing, implementing and reviewing all relevant SOPs, workflows and policies.
• Ensure that quality customer services are provided by BO staff to all internal and external stakeholders.
• Assist in AR, credit services and bad debt management.
• Liaise closely with clinics, hospital’s finance department, relevant government entities and insurance companies on all BO-related matters.
• Assist with lifting, moving and transporting patients.
• Serve meals and remove meal trays.
• Assist Staff / Enrolled Nurses under supervision.
• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Follow up on any claims issues encountered.
• Rectify any erroneous claims rejected by the relevant parties, etc.
• To perform regular audit checks on patient collections.
• Perform admission process, bill estimation and data entry to filing of insurance claims forms and collection of deposits.
• Perform cashiering and payment collections of credit card, cash, NETS and cheques from patients and alert admission executive to variances in the Cashiering Collection Report.
• Handle customers’ queries pertaining to admission process and services provided.
• Prepare and send out Consolidated Invoices for Corporate Clients.
• Handle email and telephone enquiries relating to billing/payments, etc.
• Any other duties as assigned from time to time by management.

QUALIIFCATIONS/REQUIREMENTS

• GCE 'O' Level or equivalent
• 1 to 2 years of relevant working experience preferably in healthcare industry
• Team player with excellent analytical, interpersonal and communication skills
• Basic knowledge of accounting would be an advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills
• Preferably able to communicate in Chinese due to liaising with Mandarin speaking patients
• Must be able to do rotating shift work up to 12 hours (44 hours per week), include night shifts, Saturday, Sunday and Public holidays.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

We are seeking a dynamic, self-motivated and experienced Regional Public Relations Executive who thrives in a fast-paced environment and is passionate about creating impactful stories across the region for our clients.

This role demands a strategic thinker with strong project management skills, capable of leading multi-market campaigns and working closely with diverse regional teams.

Key Responsibilities:

• Collaborate with internal teams to create and implement PR strategies that align with business objectives and are customized for each regional market.
• Build and maintain strong relationships with key media outlets, influencers, and industry stakeholders across the region. Ensure consistent coverage across all markets.
• Lead the development of PR content, including press releases, pitches, and storytelling materials tailored for different regional markets.
• Oversee regional PR projects, ensuring timely execution, efficient allocation of resources, and alignment with regional and global goals.
• Act as the point of contact for managing regional PR crises, offering strategic guidance and support to local teams.
• Lead and coordinate regional PR events
• Conduct in-depth market research to gather insights on industry trends, competitors, and media landscapes within the region.
• Work closely with marketing, branding, and digital teams to ensure PR strategies are integrated across channels and aligned with broader marketing campaigns.
• Track and analyze media coverage, preparing detailed reports for regional and global leadership on PR performance, KPIs, and ROI.
• Contribute to new business pitches, particularly in strategy development and regional market analysis.

Qualifications:

• At least a Bachelor Degree
• Minimum 3-5 years of relevant experience in public relations, with proven experience in managing regional markets.
• Excellent organizational, communication, and interpersonal skills, with the ability to lead cross-cultural teams and manage multiple projects simultaneously.
• Fluent in English, with proficiency in Mandarin to liaise with Mandarin-speaking clients and stakeholders.
• Strong writing, presentation, and storytelling skills, with experience drafting communications for diverse regional audiences.
• A strategic thinker with the ability to adapt PR strategies to different markets.
• Willingness to travel frequently within the region for meetings, events, and on-site project management.

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and growing fast in other SEA countries, we are looking for Head of FMCG Sales (Singapore) to be a part of this growth story.

This role focuses on partnership development and harness opportunities to drive new initiatives with our biggest enterprise clients in FMCG and agency partners (i.e. Media, PR, Digital and Creative) and growing our business volume with them.

You will collaborate with the Sales, Marketing, Commercial Solutions Development teams to create new ways of working with our agency partners to grow revenue for our portfolio of advertising products and services.

Your role:

• You must have extensive network of agency contacts and years of account servicing or sales experience working for/with agencies
• Nurture strong agency relationships to discover new ad revenue streams
• Partner with the agency's investment, planning, strategy, creative, and digital leads to assess client goals; and develop strategies that deliver pre-determined goals by leveraging Welovesupermom’s full portfolio of solution capabilities and assets
• Collaborate with internal stakeholders including Revenue Growth on RFP strategy and response to briefs
• Reviews clients’ advertising plans with the Revenue Growth for delivery and fulfilment
• Reviews fulfillments done by Revenue Growth team to ensure the strategy and objectives are met prior to submission to the client.
• Reviews annual projections of client gross income and personnel needs.
• Ensures a high level of agency performance on behalf of clients assigned.
• Periodically reviews account profitability to ascertain that a reasonable profit is being earned from the work done for each client.
• Proactively recommend strategies to Supermom top management to better engage and grow revenue from media agencies
• Discover creative solutions to day to day portfolio level challenges
• Create new portfolio level opportunities
• Create presentation materials and deliver for internal and external meeting

Requirements:

• At least 10+ years of media agency experience
• Extensive networks and contacts in FMCG and media agency industry
• Able to network and entertain clients to build relationships
• Excellent sales and negotiation skills with acute business sense
• Entrepreneurial with excellent communication skills and the ability to work calmly under pressure
• Good understanding of how agencies measure performance with relevant KPIs
• Good understanding of how agencies evaluate vendors and partners

Benefits:

• Robust compensation package: Base-plus-commissions
• Bonus plans based on individual, team and/or campaign deliveries

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.
We are innovative, focused, and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.
As a Full Stack Developer, you will design, develop, and deploy robust, secure, and user-centric applications while leveraging the power of cloud technologies. You will work across the entire tech stack, ensuring our applications are scalable, efficient, and aligned with business goals.

Location:

Singapore

Key Responsibilities:

• Develop Full-Stack Applications: Design, build, and maintain responsive front-end interfaces and secure, scalable back-end services.
• Cloud Integration: Leverage cloud platforms (AWS, Azure, Google Cloud) to develop and deploy cloud-native solutions, ensuring optimal scalability and performance.
• Collaborate Across Teams: Work closely with product managers, designers, and DevOps engineers to deliver seamless user experiences.
• Optimize Performance: Ensure applications perform reliably under high usage, implementing best practices for scalability and security.
• Innovate: Stay ahead of industry trends and bring new ideas to enhance our offerings.

• 8+ years in full-stack development with expertise in front-end frameworks (React, Angular, or Vue.js) and back-end technologies (Node.js, Python, Go, etc.).
• Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of CI/CD pipelines and DevOps tools.
• Proficiency in building RESTful APIs and microservices architecture.
• Familiarity with containerization (Docker, Kubernetes) and serverless computing.
• Experience with both SQL and NoSQL databases.
• Excellent problem-solving and analytical abilities.
• Strong communication skills to work effectively with cross-functional teams.
• Self-motivated, team-oriented, and driven to innovate.
• A natural curiosity for new technologies and trends in cloud computing and software development.

We are a global leader in sports vision technology, powered by a team that believes in failing fast, learning faster, and winning as a team. At Rapsodo, you'll thrive in a culture driven by customer focus, achieving more with less, and redefining what's possible. If you are eager to work independently while contributing to a dynamic, innovative, and passionate team, we encourage you to submit your application.

ROLES & RESPONSIBILITIES

In this role, you will be entrusted with the critical responsibility of overseeing daily financial transactions. This encompasses a range of tasks, including but not limited to, the verification of transactions, compilation of Finance related report to HQ in South Korea, and most importantly, ensuring the utmost accuracy of all accounting entries submitted by various stakeholders operating within our financial system.

Moreover, you will act as a vital liaison between our local colleagues in Singapore and the finance team based at our headquarters in South Korea. This position will require you to facilitate efficient communication channels, thereby enhancing collaboration and operational effectiveness. You will play a pivotal role in improving system functionalities which are crucial for timely and accurate daily reporting.

Roles and Responsibilities include but not limited to the followings:

1. Driving the improvement of finance-related systems to ensure they meet the evolving needs of the organization.
2. Enhancing inter-departmental processes and systems to streamline workflows and foster greater efficiency.
3. Oversee the cash flow to maintain the financial health and liquidity of the organization.
4. Bridging communication effectively between the Finance team and the HQ Finance team located in South Korea, ensuring seamless exchange of information and ideas.
5. Executing various ad hoc tasks and projects as they are assigned, demonstrating flexibility and responsiveness to the dynamic needs of the business.

1. Must able to read, speak / write / translate Korean Language to communicate and compile Finance related reports to HQ in South Korea
2. At least 2 year’s working experience in Accounting functions in Singapore
3. Degree in Accounting / Business
4. Meticulous and analytical
5. Business acumen & Finance savvy
6. Intermediate or advance level competency in MS Excel

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

• Design, plan, and implement infrastructure solutions, and working closely with the IT Team and various stakeholders to manage IT projects and events, facilitating seamless communication and collaboration to achieve the IT team’s goals
• Maintain IT equipment and systems to support operations and employees while upholding Company compliance standards
• Manage IT procurement processes and build strong relationships with vendors to secure the best technology and services for the Company’s needs
• Maintain documentation for IT systems, inventory, user accounts, policies and procedures, and streamline processes, ensuring efficiency and clarity in all technology-related initiatives

• Degree/ Diploma holder in Computer Science, Engineering, or equivalent preferred
• Minimum 2-3 years of experience in handling IT infrastructure planning, implementation, and support escalations
• Knowledge of infrastructure best practices, systems, processes, and methodologies with strong problem-solving and analytical skills
• Proficiency in Microsoft products including Windows, M365, Office, Teams, and SharePoint
• Strong interpersonal and communication skills, with prior experience working in a multi-cultural environment and fluency in English communication

Proven experience 7+ Years in software architecture, specifically in microservices architecture.

Extensive experience with front-end technologies, particularly React.

Deep expertise in .NET development and the ecosystem.

Experience in cloud-based architecture (e.g., AWS, Azure, GCP) is a plus.

Strong understanding of RESTful API design, GraphQL, and other integration patterns.

Proficient in containerization technologies like Docker and orchestration tools like Kubernetes.

Familiarity with database design and management, including SQL and NoSQL databases.

Excellent problem-solving skills and ability to think strategically about technology.

Strong communication skills with the ability to articulate complex technical concepts to non-technical stakeholders.

Certifications: Relevant certifications in cloud architecture, microservices, or related fields are desirable.

Architectural Design: Design and architect microservices-based systems that leverage React for the front-end and .NET for the backend. Ensure the architecture is scalable, secure, and meets the business requirements.

Technology Strategy: Define and drive the technology roadmap for the microservices platform. Stay up to date with emerging technologies and best practices in the microservices, front-end, and back-end development ecosystem.

System Integration: Design and oversee the integration of various services, ensuring seamless communication between microservices, and the front-end.

Performance Optimization: Identify and address performance bottlenecks in the system. Optimize the architecture for speed, scalability, and reliability.

Security: Implement security best practices across the architecture, ensuring data protection and compliance with relevant regulations.

Technical Leadership: Provide technical guidance and mentorship to development teams. Review and approve design and code to ensure adherence to architectural standards.

Collaboration: Work closely with product managers, UX/UI designers, developers, and other stakeholders to translate business requirements into technical solutions.

Documentation: Create and maintain comprehensive architectural documentation, including system designs, data flows, and deployment plans.

Continuous Improvement: Advocate for and implement continuous improvement practices, including automated testing, continuous integration/continuous deployment (CI/CD), and DevOps methodologies.

• Experience with serverless architecture and event-driven systems.

• Knowledge of modern authentication and authorization protocols like OAuth, JWT, and OpenID Connect.

• Experience in leading large-scale enterprise projects.

Job Title: Manicurist

We are seeking a skilled Manicurist to join our team in Singapore, Novena District. The ideal candidate should have 1-3 years of experience and possess a strong set of skills including customer service, communication, retail, time management, client consultation, attention to detail, and knowledge of color theory. This is a full-time on-site position that requires a passion for nail care and a commitment to delivering exceptional service to clients. Part-time are welcome to apply too.

Key Responsibilities:
1. Perform manicures, pedicures, and nail treatments according to client preferences.
2. Provide excellent customer service and build strong relationships with clients.
3. Conduct client consultations to understand their needs and preferences.
4. Keep up-to-date with the latest nail trends and techniques.
5. Maintain a clean and organized work station.
6. Recommend nail care products and treatments to clients.
7. Manage appointment bookings and ensure timely service delivery.
8. Uphold high standards of hygiene and sanitation.

Required Skills and Qualifications:
1. 1-3 years of experience as a Manicurist.
2. Strong customer service and communication skills.
3. Proficiency in retail sales and client consultation.
4. Excellent time management and attention to detail.
5. Knowledge of color theory and nail art trends.
6. Ability to work well under pressure in a fast-paced environment.
7. Creativity and passion for nail care.
8. No formal education required, but relevant certifications are a plus.

Location: Singapore, Novena
Job Type: Full-Time
Work Mode: On-Site
Salary Range: $2500 to $4500

If you are a dedicated Manicurist with a flair for creativity and a commitment to delivering top-notch nail services, we invite you to apply for this exciting opportunity via WhatsApp to 9010 8554. Join our team and showcase your talent in a vibrant and dynamic salon environment.