Job Description:

• Minimum 3 years' sales experience.
• Experience in skincare / beauty wellness / aesthetic will be advantageous.
• Ensure proper execution of planned sales and promotional activities in achieving sales deliveries.
• Engage in sales activities by exploring new markets and developing new accounts.
• Gather market and customers information and provide feedback on buying trends.
• Responsible for trade issues, complaints and day-to-day operational issues.
• Build and strengthen good rapport with customers with outstanding people skills.
• Entrepreneurial attitude with strong negotiations skills.
• Good communication and presentation skills
• Monthly Sales Reporting
• Based in Singapore

Requirement:

• Degree / Diploma holder.
• With at least 3 years experience in the beauty / skincare / retail / salon industry.
• Proven track record of developing new businesses with winning attitude to achieve sales target and KPI.
• Leadership – result oriented and goals achiever and willing to go the extra mile.
• Team work amongst colleagues.
• Excellent communication and interpersonal skills.
• Entrepreneurial attitude with strong negotiations skills.
• Must be able to work retail hours

In this position, you will be an individual contributor and eventually manage / lead a small team in the future. You are expected to work closely with Distribution team in driving partnership sales and operational delivery respectively. You will be expected to develop and support the delivery of a high-quality service to UHNW / HNW clients and intermediaries and carry out administrative tasks to coordinate and act as liaison for operational and administrative issues, as appropriate for the Singapore region.

In order to be successful in this position, you will also need to administer all post-sales requests, liaising with personnel from Head Office, and ensure that these are processed within agreed service level with adherence to compliance requirements.

Responsibilities:

• Prepare insurance quotes for prospective clients and maintain agreed service standards for emails and telephone enquiries from Distributors.
• Ensure smooth process during clients’ new insurance applications, including but not limited to Universal Life, as well as after-sales requests.
• Liaise between insurance companies, bank partners and service providers to ensure smooth process of applications and after-sales process.
• Negotiate with insurance companies for the best offers, in the interests of clients.
• Support Distributors in their business building initiatives.
• Provide weekly statistical reporting for internal stakeholders.
• Other duties as assigned.

Requirements:

• Relevant case management experience with Life Insurance Broker or Life Insurer.
• Ability to multitask and work under extreme deadlines.
• Excellent interpersonal skills, highly organized and proactive in following up cases and also daily work.
• Effectively cope with change, can shift gears comfortably, able to handle uncertainty

Company overview

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Function Overview

• International Wealth Management (IWM) in Nomura has been expanding its business. Over last years – several enhancements are ongoing on continuous basis including expanding newer set of applications in IWM application landscape
• This job role – will report head of IWM production support in Singapore
• This job would entail working in shifts
• Good knowledge of Avaloq Banking System is a must

Job Responsibilities

• Primary responsibility of the candidate will be to provide L1/L2 technical support for all applications used by wealth management technology including Avaloq, Marginman and many others
• Manage day to day production issues including daily health checks of all applications and processes
• Working closely with various stake holders like business users, development staffs and infrastructure teams. Prioritize, mitigate or resolve issues and/or minimize outages
• Responsible for availability, incident, problem and capacity management for all applications in scope
• Maintain high performance and availability of production environment including ensuing batch monitoring during late shifts
• Monitor critical components of the system and troubleshoot problem areas
• Liaise with users to ensure production incidents are resolved on a timely basis and that remedial actions are taken. Manage and keep track of production issues, follow up incident post mortem to mitigate root cause
• Work closely with regional IT teams (cross IT BUs) to maintain effective up-stream & down-stream
• Processing
• Implement continuous process improvements including but not limited to Policies and procedures and production monitoring
• Participate in business continuity planning and exercises
• Participate/support in regional and/or global projects

Job Requirements

• University graduate with minimum 7-8 years of application support experience in application support role in banking environment/ financial institution
• ITIL v3 or similar qualifications with Java, Oracle, Unix/Linux, Sybase technologies
• Demonstrate basic financial understanding in FX/MM/Equity/Derivatives and associated front to back operational workflow
• Able to work with sense of urgency under multiple deadlines, can organize and deliver with minimal supervision
• Excellent analytical and problem solving skills; Willing to learn and able to adapt to different technologies
• Self-motivated, responsible and reliable team player

Essential technical skills:

• Experienced in both banking / financial services supporting large applications
• 5-6 years of hand on experience in Unix/Linux, Oracle/Sybase, Java technologies, Avaloq and Marginman
• > 5 years’ experience in production support including managing incident & problem management
• Experienced in supporting Wealth Management system/Order Management system/ Execution Management System
• Experience in disaster recovery planning and test execution

Preferred:

• Completed Avaloq Certification training
• Knowledge of market data and financial models will be advantage
• Practical understanding of FIX protocol
• Understanding on cloud operations, micro services, python/perl and excel skill
• Communicates well & across all levels.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5246

What a Director, Issuers solutioning and Alias Commercialization does at Visa:

Building a strong Visa Direct card network ecosystem with instant payment capability is the foundation in accommodating launch of new use cases.  However, instant payments between accounts can be hindered by two parties needing to share account information with each other. The usage of a proxy, also known as an alias, reduces transaction friction for users. An alias generally refers to a mobile number or email address used for sending or receiving payments.

As a Director of Issuers solutioning and Alias Commercialization, you will be a leader who understands the strategic, commercial, and technical considerations to accelerate Visa Direct card network acceptance and adoption of Alias payments across Asia Pacific. You will engage with a diverse range of stakeholders in AP markets, regional hub and global product owners to motivate, influence and provide advice or direction.  

Your main accountabilities will include:

• Develop and own go-to market strategy for Aliasing which includes building Issuers readiness and driving commercial success in launching alias payments. 
• Work with regional stakeholders, global product owners and cross functional teams (e.g. sales and business development, in-market products, risk, compliance, client services) to execute against this strategy and achieve the revenue target.
• Identify and provide key insights and trends to our client facing stakeholders with presentation materials, case studies, best practice guides, webinars and trainings.
• Assess market requirements against strategic drivers and recommend appropriate technical, commercial investment, or strategic solutions to solve complex problems or to leverage opportunities.
• Provide direction on commercial objectives and outcomes including agreements, rules and guides, pricing, and exceptions.
• Actively engage and work with issuers, clients and partners in markets, promoting the product value proposition, UI/UX, functionality and integration requirements, adjusting approach as needed.
• Collaborate with sales and business development team to build aliasing pipelines and deployment plans in key priority markets, including determining high potential client targets to deliver revenue objectives.
• Senior management updates and reporting providing overall status including remediation and escalations.

Why this is important to Visa

Over the last decade, Visa has invested in optimizing the Visa Direct card ecosystem readiness and reach to meet market and client needs to launch Visa Direct use cases and revenue growth. We are seeking to transform the ecosystem delivering a simple, secure, convenient, and reliable solution for consumers and merchants to push payments onto Visa cards rails. As a senior member of the team, you will play an integral role in providing the leadership in developing the strategy, drive adoption and deployment of Alias and Issuers’ solutions across Asia Pacific. We will be working in an agile environment, so this person must be passionate, driven and proactive in driving conversations, and opportunities in achieving our goals.

Projects you will be a part of:

The nature of projects in this role will focus on driving value from Visa’ unique data assets and collaborating with Visa Product Consumer Solutions team to solve their most strategic business problems.   Here are some sample projects

• Engagement Solutions:     Enhance existing Visa loyalty platform data models by embedding various AI solutions and drive cross-functional discussions
• Modern Credential Solutions:          Leverage data-driven solutions to develop case studies, better understand consumer targeting, optimize merchant flows and put together convincing, data-based narratives to sell new visa product solutions to issuer and seller side participants.
• Affluent portfolio optimization:     Design proper analytics metrics to measure Visa cardholders’ performance, size opportunities and derive actionable insights to support Visa Product team on revamp Visa core product value propositions.