Job Description

· Issuance of Invoices

· Liaison with company’s accountant

· Monitoring of incoming payment

· Management of supplier’s payment

· Employee management

· Preparation of employee salary

· Monitoring of employee leave status

· Administratively support the daily operations of the company

· Custodian of company’s documentations

Job Requirements

· Minimum Education: Minimum ‘O’ Levels

· Proficient in Microsoft Office

· Able to communicate well and is a team player

· Responsible and meticulous

· Hard working and willing to learn

About Us

Certis Integrated Facilities Management (IFM) leads the way in smart, integrated solutions, combining a full suite of FM services on a single digital platform to drive productivity, optimize resources, and deliver sustainable cost savings. With a rich heritage in critical operations, a proven track record in process re-engineering, and expertise in advanced technologies, we are a trusted partner to clients across government, commercial, and industrial sectors. Our innovative solutions not only enhance operational efficiency but also support goals like cost containment and environmental sustainability. Join us to shape the future of facilities management.

Responsibilities we will trust you with:

• Maintain, manage, and ensure all as-built drawings are kept up to date, reflecting any changes made on-site.
• Verify the accuracy of all drawings by cross-checking against on-site conditions.
• Create detailed, schematic, and layout drawings for various building components and systems, including architectural elements, mechanical and electrical (M&E) systems, HVAC, plumbing, and fire protection/detection services, using AutoCAD or other recognised drafting software.
• Incorporate standard details, design specifications, and technical data into drawings, ensuring compliance with industry standards and project requirements.
• Collaborate with project teams to ensure drawings align with project goals and timelines.

Your areas of knowledge and expertise that matter most for this role:

• Diploma or degree in a relevant discipline, such as Architecture, Engineering, or Building Design.
• A minimum of three years’ experience working on building projects, particularly in the preparation of technical drawings.
• Proficiency in drafting software such as AutoCAD, MicroStation, CADWorks, or equivalent. Prior experience in building management or facilities maintenance is highly advantageous.
• Strong ability to work independently while demonstrating excellent interpersonal and communication skills.

About the Strategic Communications Unit (SCU)

The Strategic Communications Unit (SCU) is responsible for creating, implementing and delivering timely, clear, concise, and effective messaging and communication strategies to enhance the corporate profile of SNEF and promulgate SNEF’s key messages across all media platforms.

The SCU produces and disseminates information, messages and publications to relevant stakeholder groups through internal and external communication and works to raise the profile of SNEF internally and externally through the development of communication and media strategies that promote the mission of SNEF.

The SCU will reside as a dedicated unit under the Policy Division helmed by the Head (Strategic Communications).

Job Description:

• Collaborates with management team and comms team to develop and implement the overall communication mission of SNEF
• Develops and implements a communications strategy for SNEF to build and maintains a positive corporate brand
• Develops and coordinates the implementation a crisis communications strategy for SNEF
• Evaluates results and impact of communications activities, reports on developments, trends and attitudes on issues of concern to SNEF

Job Requirements for Assistant Director/Senior Manager (Comms)

• Bachelor’s degree in Media Communications, Public Relations, or a related field (essential)
• At least 3 - 5 years of working experience in the related filed with expertise in content and website management experience
• Meticulous, resourceful, creative and a team player
• Excellent written, presentation and verbal communication skills (candidate will need to go undergo written and oral presentation)
• Possess IT savvy skills and creative in designing is an advantage
• Good experience/ knowledge in CMS, Goggle Analytics and basic HTML knowledge is an added advantage.
• Able to work independently with minimal direction or supervision
• Must be comfortable managing multiple projects simultaneously in a fast-paced environment
• Works well under pressure and meets tight deadlines
• Strategic and creative mindset
• Meticulous attention to detail

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

About Us

Certis Integrated Facilities Management (IFM) leads the way in smart, integrated solutions, combining a full suite of FM services on a single digital platform to drive productivity, optimize resources, and deliver sustainable cost savings. With a rich heritage in critical operations, a proven track record in process re-engineering, and expertise in advanced technologies, we are a trusted partner to clients across government, commercial, and industrial sectors. Our innovative solutions not only enhance operational efficiency but also support goals like cost containment and environmental sustainability. Join us to shape the future of facilities management.

Responsibilities we will trust you with:

• Lead and manage a team in delivering facility management services across diverse sectors, including healthcare institutions, educational establishments, commercial properties, and airports.
• Foster strong client relationships to build trust and ensure long-term partnerships.
• Establish and uphold high-quality service standards, ensuring excellence in facility operations.
• Liaise and coordinate effectively with external agencies on new initiatives, as well as major repair and maintenance projects.
• Prepare detailed tender documents, including technical specifications, ensuring compliance with relevant regulations and standards.
• Plan, manage, and oversee the execution of rectification works, ensuring timely and efficient delivery.
• Develop and manage project budgets, ensuring cost-effectiveness and financial control.
• Serve as the designated Fire Safety Manager, overseeing fire safety compliance and preparedness.

Your areas of knowledge and expertise that matter most for this role:

• Bachelor’s degree in Facilities Management, Engineering, Building, or a related field.
• Certification as a Fire Safety Manager (FSM) is highly desirable.
• At least 4 years of proven experience in facilities management or building maintenance.
• Strong interpersonal, communication, and organisational skills, with the ability to manage multiple priorities effectively.

About Us

Certis Integrated Facilities Management (IFM) leads the way in smart, integrated solutions, combining a full suite of FM services on a single digital platform to drive productivity, optimize resources, and deliver sustainable cost savings. With a rich heritage in critical operations, a proven track record in process re-engineering, and expertise in advanced technologies, we are a trusted partner to clients across government, commercial, and industrial sectors. Our innovative solutions not only enhance operational efficiency but also support goals like cost containment and environmental sustainability. Join us to shape the future of facilities management.

Responsibilities we will trust you with:

• Supervise and lead a team of technicians to execute and manage all facilities management activities, ensuring smooth operations and compliance with organisational standards.
• Oversee and attend to electrical, mechanical, and general maintenance tasks to maintain high operational standards.
• Plan, monitor, and coordinate facilities-related projects, ensuring timely delivery and adherence to specifications.
• Ensure compliance with health and safety regulations in all facilities management practices.
• Identify and implement improvements in operational efficiency and sustainability within the facility.

Your areas of knowledge and expertise that matter most for this role:

• Diploma in Building Services, Engineering, Facilities Management, Project Management, or a related discipline.
• Minimum of 2–3 years’ experience in facilities management or building maintenance.
• Proven supervisory skills with the ability to lead and motivate a team effectively.
• Strong ability to work independently, demonstrating resourcefulness, initiative, and self-motivation.
• Excellent interpersonal, communication, and organisational skills to manage stakeholders and team dynamics efficiently.
• Solid understanding of health and safety standards and procedures in facilities management is desirable.

Hiring an accountant with experience in secretarial companies

Job responsibilities

• Accounting, book-keeping for company's clients
• Handle full set of accounts for company’s clients
• Prepare quarterly GST reporting
• Prepare bank reconciliation statement
• Preparation of financial reports

Requirements

• Minimum Diploma and above in Finance/Accountancy/ACCA or equivalent.
• At least 2-3 years experience in accounting/secretarial firm that provides accounting services to other clients
• Bilingual with proficiency in English & Chinese
• Able to start work in short notice period
• Singaporean and PR only

Work Location: MacPherson

Work Hours: Mon-Fri 8:30am-5:30pm

• Hybrid Working Arrangement
• Flexi-Working Hours
• Great Career Advancement

Accountabilities and Tasks

Firmware Development

• Design, coding, testing and debugging of firmware and applications.
• Develop customized firmware based on end-users requests or requirements.
• Support customers’ queries or feedbacks pertaining to firmware-related issues.
• Perform technical review and adherence to coding standards and recording them into documentation.
• Provide mentoring and training to the Research and Development (R&D) team members.

Job Requirements

• Education level: Minimum Diploma or Bachelor Degree in Computer Science, Electrical Engineering, Elecronics Engineering or equivalent.
• Working experience: minimum 5 years of relevant experience in firmware development using C / C++ programming language is highly preferred.
• Prior experience in performing scripting test or test automation is highly advantageous.

Job Description:

• Act as the main point of contact between the company and the main contractor for all steel-related drawings.
• Participate in the design process, coordinate technical aspects, and prepare specifications and plans, working closely with Project Managers, QS and Engineers to ensure the timely submission and approval of technical drawings.
• Review and verify drawings to ensure they meet all design specifications, standards, and project guidelines.
• Create shop drawings, as-built drawings and cutting list, ensuring accuracy and compliance.
• Maintain organized document control systems and filing procedures.
• Take on additional duties as required to support the project's needs.

Job Requirements:

• Proven experience in preparing shop drawings, with strong proficiency in Tekla Structures, Autodesk Advance Steel, AutoCAD, and SketchUp software.
• Minimum of 4 to 6 years of relevant experience (experience in structural steel detailing is a plus).
• Ability to work independently as well as collaboratively with project teams and colleagues.
• Strong analytical, communication, organizational, and interpersonal skills.

Job Responsibilities:
Manage the full spectrum of HR management functions (manpower planning, recruitment, onboarding, training & development, policies review, payroll verification, monthly HR reports, etc)
Handle the full spectrum of recruitment and hiring process of management staff and workers, including work pass matters
Provide HR direction and support to the management team
Plan, budget, and execute employee welfare program
Check, reconcile and validate to ensure all payroll transactions and claims are processed accurately and timely
Process accurate and timely reports for submission to IRAS, CPF, and other relevant authorities
Ensure compliance with regulations with CPF, IRAS, MOM, WDA, and other agencies
Prepare employment contracts, HR letters, correspondence, and other HR-related documentation
Create and maintain data, from employee data files, exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs and supervisory issues
Manage WDA training grants, course registration, and all training record
Manage insurance renewal
Manage employee exit/resignation process including conducting exit interviews
Work with managers to provide advice, assistance, and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
Work across boundaries and cultures to ensure compliance with HR processes and procedures
Review and take responsibility for improving service quality and processes
Provide assistance and administrative support to any other HR project and duties as assigned
Job Requirements:
Possess a Master/Degree in Human Resource Management
Minimum 1 years of related working experience in a related field
Must be bilingual in English & Chinese to liaise with Chinese-speaking internal/external personnel

Job Description: Construction General Manager

The Construction General Manager oversees and manages all aspects of construction projects, ensuring they are completed on time, within budget, and to the highest quality standards. This role involves strategic planning, team leadership, financial management, and maintaining compliance with all regulations and safety standards.

Key Responsibilities:

1. Project Oversight:Plan, coordinate, and manage construction projects from inception to completion.
   Develop project timelines, schedules, and milestones to ensure deadlines are met.
   Oversee contractors, subcontractors, and laborers to ensure work meets quality and safety standards.
   
2. Budget and Financial Management:Prepare and monitor project budgets, ensuring cost control and profitability.
   Approve expenditures, manage contracts, and negotiate with suppliers and vendors.
   Address and resolve budget discrepancies and financial challenges.
   
3. Team Leadership:Supervise and lead project managers, site supervisors, and support staff.
   Recruit, train, and evaluate employees, fostering a productive and collaborative work environment.
   Resolve disputes and challenges between team members or stakeholders.
   
4. Client and Stakeholder Relations:Serve as the primary point of contact for clients, ensuring expectations are understood and met.
   Prepare regular progress reports and communicate updates to stakeholders.
   Address client concerns and ensure satisfaction with project outcomes.
   
5. Compliance and Safety:Ensure all work adheres to building codes, legal regulations, and safety standards.
   Conduct site inspections and enforce strict safety protocols.
   Manage permits, licenses, and documentation required for projects.
   
6. Strategic Planning:Identify opportunities for business growth and expansion.
   Develop strategies for optimizing operational efficiency and reducing costs.
   Assess risks and implement contingency plans for unforeseen challenges.
   

Key Details:

Duration: 4 - 6 months

Internship Allowance: $1,200

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601.

Working Hours: 8:30 AM to 6:00 PM (Monday to Thursday), 8:30 AM to 5:30 PM (Friday).

Overview

We're seeking an intern to join our team in the review and development of IHRP's certification assessment products. This role is ideal for someone interested in gaining hands-on experience in assessment design and quantitative as well as qualitative research methods.

Responsibilities

Assessment question bank development and review

• Support in setting up questions and collecting reviews by subject matter experts
• Support in managing content development of preparatory materials for assessment
• Analyse question item performance
• Support the coordination / logistics of running pilots of newly developed questions

Research and insights

• Support the team in cleaning and analysing data from existing IHRP’s products to provide insights
• Undertake any other research tasks (e.g. coordinating focus group discussions/surveys and analysing results) as assigned by the supervisor

Additional Responsibilities

• Undertake any other tasks or projects assigned by the supervisor, contributing to the overall success of the team.

Qualifications

• In 3rd to Final Year of Studies in relevant undergraduate programme: (e.g., Psychology, Economics, Sociology).
• Statistical software: Experience with statistical software (e.g. SPSS, R, Stata, Python), knowledge of R is a plus.
• Understanding of research design: Knowledge of research design, survey design methods.
• Knowledge of quantitative and qualitative analysis: Knowledge of common quantitative models (e.g. linear regression, ANOVA) and qualitative analysis methods (e.g. Thematic analysis).
• Excellent communication and collaboration skills: Ability to articulate ideas clearly and work effectively within a team.
• Self-motivated and proactive: Eager to learn and contribute to the project's success.

Benefits

• Gain valuable experience in quantitative and qualitative research methods
• Work on a real-world project that will directly impact the quality of IHRP’s key product (certification assessment).
• Collaborate with a dynamic team of professionals and expand your network.
• Develop practical skills and knowledge applicable to future career opportunities.

Responsibilities:

• Design graphics and edit videos, animations and digital media content for various online platforms.
• Digital graphics designs for events, posters, banners, prints and website.
• To do 3D design mock ups for event projects and pre visualization efforts.
• Create, design and edit videos accordingly to clients' requirements.
• Development of social media content from conceptualization to post production.
• Work with other departments to design creative proposals and assets for project development.
• Develop and work on post production editing and animate design assets.
• Propose new design concepts/ ideas constantly and share digital media trends positively.
• Able to create illustration and design assets for video & design projects.
• Able to do 2D/3D animation.
• Other ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in Digital Media / Arts / Design / Visual Communications or equivalent field.
• Minimum 2 year working experience in relevant design field.
• Good knowledge of related software skills in After Effects, Animate, Photoshop, Illustrator, Adobe XD, Adobe Premier Pro, Blender, Maya etc.
• Good knowledge in video editing, animation and graphic design.
• Ability to conceptualize and create design content.
• Looking to grow into management position in future.
• Possesses strong project management skills as some projects have tight deadlines.

• Measuring quantities and taking off.
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments.
• Seeing through the project from tender to award to final accounts.
• Cost analysis and monitoring.
• Running of project, managing progress claims and variations.
• Obtaining quotations, liaising and negotiating with sub-contractors and suppliers.
• All other QS related duties.
• Plumbing & Sanitary Quantity Surveyor

Liaise with the main contractor, consultant, clients on the progress of Plumbing & Sanitary as well as any other services awarded's installation works.

• To supervise all works on site and ensure in accordance to the drawings, safety standards and comply to local authorities requirement.

• Able to design, submit, coordinate drawings and plan for approval and amendment.

• Adopt preconstruction isometric drawing preparation and material take off prior to site possession.

• Ensure site storage are ready and inventory system is in placed all the time.

• Able to handle more than one project at a time.

• Attend inspection / meetings with supplier, sub contractor, main contractor, consultant, and authority

• Prepare progress claim to main contractor / client & attend meetings

• Prepare & certify progress claims of sub contractor & suppliers

• Willing to suggest and adopt to all company policy which may update from time to time.

• Willing to work off hours when necessary to ensure projects are always in best performance.

Job Requirement:

• Possess a License Plumber License are preferable

• Min 7 years of relevant experience

• Knowledge in Autocad will be advantage

• Class 3 Singapore Driving License

• Ensure that the construction works are done according to drawings and within specified requirements.
• Check thoroughly drawings and instructions received and also highlight their discrepancies and work changes to the Project Manager.
• Prepares and submits method statements and alternative proposals as and when required.
• Liaise closely with the client’s representative and other work changes.
• Prepares site records of variation work and other work changes
• Liaise with sub-contractors/suppliers of different trades pertaining to sub-contract activities to be executed on-site
• Report any problems, discrepancies or changes that affect the quality of the works.
• Assist to enforce the Quality Management System on-site, including safety management.
• Assist to ensure that all construction activities comply with the Authority.
• Collate information from Supervisor/Foremen of the different trades to compile and prepare the Site Daily Report including the progress report.
• Assist the Quality Surveyor in preparing the monthly progress claims, VO claims and verifies suppliers and sub-contractors claims.
• Candidates with sound knowledge of Plumbing & Sanitary.
• More than 6 years experience in Singapore

Developing Engineering Strategies.

• Implementing Engineering Strategies.

• Conducting Project Safety Briefing.

• Controlling Materials Order and Usage.

• Supervising your Construction Team.

• Increasing our Company's work quantity.

• Improving our Company's work quality.

• Reporting to the Director and ad-hoc duties.

Benefits

• Good progresssion X Stable company
• Near to MRT, 5 min walks from Taiseng

Responsibilities

• Circulate suppliers' invoices to various departments for verification and approval before posting.
• Prepare suppliers' payments.
• Perform monthly reconciliation of creditor's statement of accounts.
• Assist in the preparation of journals for the monthly closing of accounts.
• Other duties as and when assigned.

Requirements

• A minimum of NITEC or certificate in Accounting, Business Administration or equivalent.
• Preferably with at least 2 years experience in related field.

Additional Information

• 5.125 days per week, one half-day Saturday per month
• Mondays to Fridays: 0900 hrs to 1815 hrs
• One Saturday Per Month: 0900 hrs to 1300 hrs

To prepare drawings and details design documents by using BIM Modeling, AutoCAD, and Revit.

To work with project personnel on instructions, pre-established guidelines, and comments, visualize and position them onto drawings.

Work closely with the project team in coordination, organization, and preparation of documentation and drawings.

Plan all drawing requests to meet the submission deadline.

Work in accordance with project scope and schedule.

Make the necessary changes in the drawing as per comments given by the project team.

Perform other duties as assigned.

Duties and responsibilities:

1. Efficient project management which includes project scheduling, lead, and co-ordinate the whole project team which include supervisors, foreman, workers and subcontractors.

2. Liaise with client, architect, consultant, and main contractor for any site issues to ensure timely project execution. To represent the Company at site meetings and other meetings as required.

3. Responsible for site coordination workers and to make accurate, decisive, and prompt decisions relating to work matters. Feedback to management on site problems for corrective actions to be taken.

4. To ensure details in subcontracts, purchase orders are accurate and meet with the project specifications in covering the full scope of work intended and required by the main contract.

5. Propose alternative design to substitute tender design that is practical, liable, cost-saving and conforms to relevant building code of practice.

6. Source for more competitive costs in equipment and subcontractor costs to minimize project cost and capital utilization.

7. Responsible for preparation, checking and submission of shop drawings before commencement of installation works and as-built drawings upon completion. The drawings shall provide for the openings through building structures for the passage of M & E services and shall ensure conformance to regulation and clients’ requirements.

8. Submission of monthly progress claim to clients and monitoring of variation works, avoid wide differential in claim and payment amounts. To finalize project accounts and variation claims early for client’s verification and payment.

9. To monitor the progress of work on site and recommend, if appropriate, the interim payment certification to supplier/subcontractors proposed by the designated Project Engineer.

10. To access, recommend and recruit suitable subcontractors and work force to provide quality engineering services to our clients.

11. To be readily involved in tender estimation, variation quotation and costing preparation and assist the project manager in the preparation of budgetary statement.

12. Responsible for all correspondences with the clients, authorities, main-contractors, subcontractors, vendors, architects, consultants, etc.

13. To be actively involved with quality management system of the company.

14. Perform any other duties as assigned by higher management or superior.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are seeking a meticulous and detail-oriented PDI Inspector to join our dynamic team. In this role, you will play a vital part in ensuring the quality and safety of vehicles before delivery to customers. If you are passionate about cars and committed to upholding high standards, this is the job for you!

Job Responsibilities:

• Inspect new cars prior to delivery, including exterior, interior, mechanical components, and electrical systems.
• Perform quality control checks to ensure all vehicles meet dealership and manufacturer standards.
• Track and maintain records of new car stock availability and locations.
• Accurately document defects or issues and communicate findings.
• Conduct minor repairs, cleaning, and detailing to prepare vehicles for delivery.
• Complete all necessary paperwork and documentation related to inspections.
• Support roadshows and events, including occasional work outside regular hours, weekends, and public holidays.

Job Requirements:

• Preferably with experience in valet services or the automotive industry.
• Possess a valid Class 3 driving license with a clean driving record.
• Strong understanding of automotive mechanics and electrical systems.
• Excellent attention to detail and problem-solving skills.
• To handle tasks like standing for long periods, lifting, and bending.
• Familiarity with diagnostic tools and equipment.
• Time management skills to prioritise tasks effectively.
• Positive attitude and excellent communication skills for smooth teamwork.

Working Hours:

• Mondays to Fridays: 8:30 am to 6:30 pm
• Every Wednesday: 8:30 am to 5:30 pm

Join Our Team and Enjoy These Amazing Benefits!

• AWS
• Yearly performance bonus
• Dental coverage
• Comprehensive medical insurance
• Annual Health Screening
• Birthday Leave
• Special Off Days

Location: 370 Ubi Road 3 Singapore 408651/ 6A Mandai Estate Singapore 729903.

By submitting your resume/application, it is deemed that you have acknowledged and given consent to the collection, use, and disclosure of your personal data as provided in your application by the Company, for the purposes of verification, evaluation, and other recruitment-related procedures in accordance with the Personal Data Protection Act.

Thank you for your submission and we regret that only shortlisted candidates will be notified.

Company Description

QSS Safety Products is a safety solutions provider for the workplace and household, and it has a comprehensive range of protective equipment that conforms to major quality standards. Established in 1960, QSS is committed to safety and has won numerous awards and garnered the trust of clients from all over Asia, as well as the UAE, Fiji, and Spain. Our vision is to be Asia's most reputed comprehensive safety solution provider for the workplace and household.

Overall Objectives

Maintain the highest level of customer satisfaction based on business interest and administration. Deliver customer service support to internal and external overseas & local customers to ensure overall customer satisfaction. Promptly process all enquiries, orders, and customer complaints with solutions and company interest.

Core Responsibilities

• To manage and be attentive to priority overseas sales matters and after-sales service. Provide strong support to business development in achieving business development sales targets and higher growth.
• To handle daily inbound calls efficiently to promote customer care and to help customers resolve their queries.
• To handle walk-in customer enquiries in an ethical and informative way to promote QSS’s products, and process the necessary document required.
• To make telesales calls from the company database periodically to promote QSS products. Otherwise, support the field sales team by channelling quotations to clientele upon their request.
• To liaise with overseas customers and shipping agencies and prepare and process sales orders, shipping documents, and other related documents to complete the shipment.
• Coordinate sales activities with overseas customers and the other relevant departments to ensure prompt and accurate delivery of goods.
• To develop a good rapport with overseas and local customers, be knowledgeable of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.
• To give appropriate, relevant and accurate information to customers. Advise and update customers on inventory, packaging and delivery schedules.
• To be proactive in returning all phone calls and updating any request made by the customers into the system to complete the task without fail.
• Updating of new and required information given by customers such as new product purchase, change of address, person in charge, etc. To ensure an accurate record of required customer information in the system.
• Any other ad-hoc duties assigned by the immediate manager.

Job Requirements

• `O` level in any discipline or relevant experience in sales and marketing.
• Minimum 1 year of working experience in the customer service industry.
• Good interpersonal skills and customer service orientated.
• Competent in Microsoft Office
• Efficient for both English and Mandarin.
• Excellent communication skills and ability to work independently or with minimum supervision.
• Analytical, creative and good problem-solving skills
• A good Team player.

Key Deliverables

• Perform customer service efficiently and effectively. Maintain a higher level of customer satisfaction.
• Analyze and rectify customer concerns using established procedures, and devise programs to improve on existing customer service to the customer before the company's interest.
• Attentive to customer’s complaints, and needs and providing the best knowledge solution.

If you are interested, please submit your resume with your expected salary through the submission link.

What are the advantages of working for our company?

• Opportunity for Training and Career Growth
• Harmonious Culture and Working Environment
• Performance recognition rewards
• Team-bonding activities
• And many more!

About STYL Solutions

Ride on the wave of Industry 4.0! Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation.

STYL Solutions designs, develops, and supplies hardware, software, and integrated solutions for applications in payment, loyalty management, location tracking, self-service operation, and telemetry. Our market segment coverage extends from financial services, retail, mass transit, and education to social services markets in Singapore and South Asia Pacific today.

Our mission is to use Fintech and IoT to create smart and efficient cities that enhance Quality of Life through convenience and healthier living.

Job Description

Our HR & Office Administrator plays a vital role in ensuring operational efficiency, supporting human resources functions, bridging the communication gaps, enhancing employee experience, and facilitating compliance and to achieve the organizational mission, vision and goals. Reporting directly to the General Manager, you will oversee the HR day-to-day functions and foster a positive and productive work environment. You will also be the primary point of contact for office management, employee concerns, operational challenges and initiatives to strengthen the Company’s employer’s branding and future-proof our business.

Job Responsibilities

• Assist with day-to-day operations of the HR and Office functions.
• Maintain and update employee records in accordance with company policies and standards.
• Process documentation and perpare reports related to personnel activities (staffing, recruitment, trainings & evaluations, greievance, performance evaluations etc.)
• Coordinate company and HR events, including townhalls, festive celebrations, engagement activities, training sessions, business trip bookings and surveys.
• Check and process the employees' monthly claims, leaves and payroll by providing relevant data.
• Responsible for Company insurance, license and medical insurance and claims etc.
• Update fair HR policies, ensuring employees understand and adhere to them.
• Liaise with public/labour authorities and agencies regarding surverys, grants and emergencies.
• Handle HR-related feedback, complaints and grievances professionally.
• Perfrom other ad-hoc HR-related tasks and projects as needed.

Recruitment

• Support recruitmenr efforts by collaborating with hiring managers to create JDs, posting job ads, conducting screening calls, scheduling interviews, and managing the onboarding porcess.
• Plan and coordinate internships with the institutions.
• Work with recruiters to source candidates and maintain the candidates' database.

Workplace Management

• Manage all work/office assets and pantry supplies.
• Oversee and ensure the general maintenance and housekeeping of the office premises and equipment.
• Uphold workplace health & safety standards and ensure compliance by all employees.
• Assist with training and certification related to workpleace health and safety as ncessary.

Qualifications

• Candidates must possess at least Min. Diploma in Human Resource Management or equivalent
• Min 2 years of experience in HR and Office administration or similar role
• Experience in managing the recruitment processes will be an added advantage
• Proficient in Microsoft Wroks and Excel and HR Cloud-based systems (Info-Tech)
• Good knowledge of local Employment Act and other employment legislation and regulation
• Independent, pro-active and able to execute tasks within tight deadlines
• Good communication and interpersonal skills
• Work experience in SMEs and / or Fintech industry will be an added advantage

Administrative managers oversee all support and clerical work within a company. They need to supervise day-to-day support activities, coordinate clerical tasks, and lead teams of administrative officers. They need to work with management and support staff to assess and improve administrative processes and enhance efficiency.

Key Responsibilities

• Manages a team of administrative officers, training and developing them to enhance performance
• Oversees daily support activities
• Ensures completion of all administrative tasks
• Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols
• Coordinates with executive management and other managers to ensure alignment with the company’s mission, vision, core values, and objectives
• Tracks team performance and ensures quality of work is within acceptable levels

Requirements

• Minimum of 5 years experience in administrative management
• Excellent communication skills, both verbal and written
• Strong leadership skills
• Able to effectively interact with different types of people
• Excellent planning, organizational, and project management skills
• Bachelor’s degree required

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Data Analyst

Internal Code: A24122

This is a contract role - the engagement is from January 2025 to July 2025

This is a healthcare application:

• Mobile application (iOS and Android)
• Dashboard (React)

What will you do?

Support the development and business teams in unit testing and archiving data, engineered features, and algorithmic inputs/outputs throughout the data pipeline and to support analytics.

Proven experience as a data engineer/ data analyst in mobile app development projects and administrative dashboards.

1. Create unit tests throughout the data and algorithms domain:

• Work with engineering and business teams to implement wide-coverage unit tests of data and engineered features at different stages throughout the data collection and processing pipeline
• Create unit tests of inputs to and outputs from the algorithms that drive the clinical service
• The unit tests include validation of the inputs and outputs of black-box machine learning algorithms
• Establish a regular process to execute the tests and document their outcomes as a part of our product development and release lifecycle

2. Implement and refine mechanisms to continuously archive the state of algorithmic inputs and outputs:

• Implement a process of taking snapshots of data/features input into algorithms necessary to recreate their outputs/predictions at any point in the past during the service
• Communicate requirements to the software development team

3. Assist in the successful elivery of regular service analytics and reports:

• Support the business and analytics teams in their daily and weekly delivery of reports on data completion, user engagement, and algorithm actions by addressing any data quality and validation requirements.

What are we looking for?

• Bachelor's Degree in computer science, engineering, business analytics, technology, or a related field.
• Minimum of 2 years of experience in data engineering, data analytics, or data product management roles within the tech industry. Experience in healthcare is a plus.
• Ability to implement tests in Python.
• Experience in machine learning algorithms
• Good understanding of the validation requirements of an algorithmic product. Knowledge of healthcare regulation and auditing requirements is a plus.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

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Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

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