Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot.
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation.
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures.
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts and public holidays when necessary.
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis.
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner.
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes.

Requirements:

• Minimum Diploma in Engineering or other related fields
• 2 years of experience in servicing electronic and mechanical equipment / machines.
• Experience with troubleshooting and debugging hardware, electronics, and software.
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools.
• Able to perform simple network configuration.
• Able to work independently and as part of a harmonious and effective team.
• Able to communicate well and tactfully with customers/distributors.

Location: East

*Project to commence in Jan 2025

Key Responsibilities:

- Manage all aspects of event planning, promotion and execution, including budgeting, scheduling, logistics, and team coordination.

- Lead project teams to ensure that events are delivered on time and meet or exceed client expectations.

- Inventory planning and management

- Recruitment, training, supervision, audit and appraisals of manpower

- Provision of manpower deployment schedule, admin program, progress updates, inventory daily report update, service escalation / incident report and post-mortem report on event / promotion

- Serve as the main point of contact for clients, fostering strong relationships and ensuring high levels of satisfaction.

**Requirements:**

- Minimum Diploma or Bachelor’s degree in Event Management, Project Management, Business Administration, or a related field.

- At least 5 years of experience in project management, ideally within events or operations.

- Strong organizational and multitasking skills.

- Excellent communication and interpersonal skills, with the ability to work effectively with clients, vendors, and internal teams.

- Proven problem-solving skills, with a proactive approach to identifying and addressing issues.

- Flexibility to work irregular hours and travel, as needed.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Role Summary:
Tree Art International is looking for enthusiastic Course Consultants to join our team on weekends. As a Course Consultant, you’ll serve as the point of contact between Tree Art and prospective customers. The incumbent identifies and educate prospective customers on the Company’s course curriculum and supports customers by providing information and assistance with closing.

Key Responsibilities:

• Proactively engage with customers in-store, introducing them to our art programs and highlighting the benefits
• Conduct consultations to understand customer needs and recommend suitable courses
• Drive the enrollment for trial classes and sign-ups by presenting program details effectively
• Handle inquiries and provide accurate information on course content, schedules, and fees
• Support marketing initiatives to promote courses and trial classes
• Maintain accurate records of leads and registrations

Requirements:

• Current Polytechnic or ITE students from any field are welcome.
• Strong communication and persuasion skills
• Friendly, outgoing, and able to engage with various customer profiles
• Available to work on both Saturdays and Sundays
• Interest in art or experience in sales is a plus

Benefits:

• Competitive hourly rate
• Sales training and experience in customer relationship management
• Fun, creative work environment with opportunities to learn about art education

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

An exciting opportunity for a Secondary Visual Arts Teacher has opened in AIS. If you are someone who is driven in making a positive difference and with passion for growth and development, this role is meant for you!

Position Requirements

• IBDP/IGCSE and/or HSC experience preferred, but not essential
• Experience in an International School environment would be a distinct advantage
• Excellent communication skills, multi-tasking and time management
• Ability to work as a part of a team and an interest in participating in the wider school community

Qualifications

• A minimum four year recognised teaching qualification including a Bachelor’s Degree and Postgraduate Teaching Diploma / University Qualification or a Bachelor of Education
• A minimum of 3 years Full Time teaching experience in a recognised educational institution ideal, however graduates may be considered

Further information about this position is available in the job description found in the AIS website at https://www.ais.com.sg/work-for-us-positions-vacant/

Applicants are required to read the job description for the role prior to applying and submit a cover letter, curriculum vitae and a duly completed copy of the School's Job Application Form (downloadable from the school's website) to the email address: [email protected]. Kindly ensure that the position title is clearly specified in the job application form.

Only applications submitted using the school's job application form will be considered.

We are a fast-growing start-up Facility Tech Enterprise. Our mission is to Improve the Quality of Urban Living.

We provide integrated home and office services, such as facility management, cleaning, aircon, laundry, smart homes, and etc. to clients in UK and Singapore.

We are building a high performance, energetic and cohesive team. We look forward to welcoming members who are enthusiatic, versatile, and willing to learn. You will be trained and groomed to be part of our core management and extend our global reach.

We are looking for high performance individuals to join as our Housekeeping Supervisor to grow and help regionalise.

Job Scope will be to recruit, train and manage a pool of crew for Deep Cleaning and Facility Operations

Job Scope:

• Supervise and coordinate daily activities of construction projects to ensure they meet quality standards, timelines, and budget constraints.
• Monitor progress and ensure work complies with design and safety standards.
• Manage scheduling, workforce, and resources effectively to prevent delays.
• Maintain a safe and clean work environment on-site.
• Conduct regular inspections to identify potential safety issues and implement corrective actions.
• Ensure that all on-site personnel comply with safety policies, regulations, and codes.
• Act as the main point of contact for contractors, suppliers, and other team members on-site.
• Collaborate with project managers, architects, and engineers to resolve issues and keep them informed about project status.
• Facilitate regular meetings to address concerns, update progress, and coordinate tasks.
• Ensure quality standards and specifications are met throughout the construction process.
• Identify and resolve issues related to material quality, construction methods, and workmanship.
• Conduct regular checks on equipment, tools, and materials to maintain quality control.
• Maintain accurate records of daily activities, progress, and incidents on-site.
• Prepare and submit reports to upper management and stakeholders as required.
• Handle administrative tasks such as timekeeping, resource tracking, and inventory management.
• Quickly address any on-site challenges, delays, or issues.

Job Requirement

• Total working experience more than 20 years and more than 15 years of site supervisory working experience in construction industry
• Proven experience as a Construction Supervisor or similar role
• In-depth knowledge of construction processes, methods, and materials
• Excellent communication and interpersonal abilities
• Proficiency in reading and interpreting blueprints, drawings, and specifications
• Strong negotiation and problem-solving skills
• Able to work under sun exposure hazard environment in construction site
• Open minded, empathic and patiently as required to handle workers
• Ability to solve conflict and crisis management
• Detailed, independent and possesses leadership skills
• Able to face challenging tasks and meet high standards and deadlines
• Required to travel between different worksite
• Able to work under harsh working environment but not limited to sun exposure and dusty working environment
• Able to attend to emergency call due to project and works needs beyond office hours

We are regret that only shortlisted candidates will be notified.

• Work closely with the marketing team to develop static and motion graphics, animations and videos for a wide variety of marketing collaterals, from campaigns to assets for social media and websites
• Able to conceptualise, develop and execute interesting ideas for marketing projects
• Support in the design adaptations of any marketing materials online and offline for multiple brands
• Assist in photo shoots and product styling
• Update and manage all digital platforms such as company website, social media accounts to ensure contents are relevant and up to date
• Develop content and visuals for required social media platforms and EDMs
• Source and design company branded merchandises
• Support marketing team with ad-hoc projects and events
• Other ad-hoc duties as assigned

Benefits:

• Basic Salary up to $1,200 with yearly increment based on performance.
• 6 days work week – Off day either weekday or weekends
• Working timing: 8am to 12pm

Job Description:

This is a full time role for a Cleaner located in Geylang Bahru/ToaPayoh. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be taking the responsibilities in maintaining clean floors through sweeping, mopping, vacuuming, and polishing, as well as dusting and wiping down surfaces like desks, tables, shelves, and fixtures. Other duties involve emptying trash bins, cleaning windows and mirrors, sanitizing sinks and toilets, and restocking essential toiletries. Reporting any maintenance issues, such as leaks or damages, is also required.

Qualifications:

• Entry level are welcome

Job Scope:

To design and develop Application Software//Embedded firmware for user interface equipment, and device control equipment as follows:-

· Designs and implements systems using a variety of languages (e.g. C, C++, C#, Java, Python, etc.);

· Designs enhancements, updates, and programming changes for subsystems, including embedded code;

· Writes and executes complete testing plans, protocols, and documentation;

· Identifies and debugs, and creates solutions for issues with code and integration into application architecture;

· Collaborates and communicates with management, internal, and outsourced development partners regarding firmware design status, project progress, and issue resolution; and

· Analyzes designs to determine coding, programming, and integration activities required based on general objectives and knowledge of overall architecture of product or solution.

Requirements:

1. Degree in Computer Science or Embedded System.

2. Proficiency and experience in C, C++, C#, Java, UML, Docker.

3. Good knowledge in application software programing for Linux and Windows.

4. Knowledge and experience with network programming and database programming.

5. Familiar with C#.Net full stack development.

6. Knowledge about containerized microservice solution.

7. Knowledge about aws/azure cloud architecture.

About Sgcarmart

Sgcarmart is an established automotive media company in Singapore. Our site reaches 2.6M visitors monthly, making it the top-ranked local automotive website. We are on the lookout for talented individuals to join our growing team!

The Video Production Intern Role:

Are you a student pursuing a Diploma or Degree in Media Production or Digital Film? Sgcarmart is looking for a Video Production Intern to support the Stories & Branded Content team (SBC) in producing car review videos and car-related content for Singapore’s largest automotive on YouTube, with more than 400,000 views a month!

During this internship, you will have hands-on opportunities to learn and put into practice essential video production skills such as ideation, storytelling, pre-production, filming, editing, publishing, and using data analytics to track and improve performance. You will have exclusive access to the latest cars launched in Singapore, build a diverse and exciting video production portfolio, and expand your professional network in the automotive industry. You will also be given autonomy to film and edit engaging car-related content for Sgcarmart’s Tik Tok channel.

If you are passionate about filmmaking, have a strong interest in cars, and would like to be part of the 100-strong Sgcarmart team, look no further! Be part of this exciting team as the local automotive industry shifts up a gear to go green and push for electric vehicle adoption!

Requirements:

· Current Diploma or Degree student in Videography / Media Production / Film Production or relevant disciplines

· Proficiency in Adobe Premiere Pro

· Basic knowledge of Adobe Photoshop

· Basic knowledge of photography and videography terms like shutter speed, aperture, ISO, frame rate, audio levels

· Basic knowledge in operating Sony Alpha cameras for filming

· Be comfortable with shooting outdoors, reviewing and adjusting composition settings on the go (It sounds like a lot of hard work but we guarantee it will be twice the fun!)

Optional but advantageous skills and traits:

· A good sense of humor!

· Up to date with social media trends and current affairs news

· Basic understanding of audio mixing

· Some experience with using a gimbal stabiliser

· Eye for scene lighting and design

Internship Start Date:

· Immediate

Internship Duration:

· 6 Months preferred

Internship Allowance:

· $800 - $1,000

Work Location:

151 Lor Chuan, Lobby D, #04-04, New Tech Park S(556741)

Working Hours:

Mon to Fri, 10am to 7pm

Client Service Delivery Representative

The Leaseweb APAC team is growing quickly and looking for talented individuals to join us.

The Department:

The role of Client Service Delivery Representative is situated in the contract management team. This team is continuously adding value by delivering impeccable support on all contract related requests, both from internal and external customers.

Contract management is the central pawn in our order-delivery chain, with tasks ranging from creating contracts, enabling a good handover from sales to ensure on-time delivery for Leaseweb products and services. Developing and maintaining strong positive business relationships with both internal and external stakeholders. The work environment is dynamic and has an international character.

You will report to the Client Service Delivery and Logistic Team Manager and collaborate closely with our Sales, DC OPS and Logistic Team.

Key Responsibilities

• Collates and verifies all relevant order information to ensure an order can be accurately processed and delivered on-time while ensuring effective and timely communication is maintained with the customer.
• Ensure that internal processes and inter-departmental processes are followed.
• Sets delivery priorities and makes schedule adjustments to meet timely delivery goals.
• Recognizes and mitigates immediate delivery issues and risks and improves overall delivery process.
• Builds customer relationships by supporting the customer during and in the weeks after the delivery to prevent churn and improve NPS score.
• Building and maintaining strong working relationships with all internal and external stakeholders.
• Provide coverage and support for other team members as necessary.
• Undertakes other duties and tasks as required.

Requirements

• 1-4 years Order-to-Cash (OTC) or order management experience. Experience in the IAAS industry is a plus.
• Diploma or bachelor's degree in Business Administration is a plus.
• Basic SAP experience and knowledge in SAP/C4C terminology is a plus.
• Excellent written and verbal communication skills in English
• Proficiency in a Southeast Asian or Asian language is a plus to liase with APAC regional stakeholders.
• Planning and Analytical and problem-solving skills
• Strong work ethic and sense of responsibility
• Problem solver and taking ownership

What we offer:

• Competitive salary + AWS + annual bonus scheme
• The possibility to develop yourself and build your career
• Comprehensive Health Insurance
• 18 days of paid time off
• A great working environment in a dynamic, international, fast-growing organization

Ready for the next step?

If you’d like to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get an inside look at the life at Leaseweb. For questions, please reach out to Danisha Ardilla - Talent Acquisition Specialist, at: [email protected]

Recruitment agency? Thank you for your interest, but we are sourcing all our candidates directly. We appreciate you trying anyway but please keep in mind that any unsolicited profiles you send us will be treated as direct applications

JOB RESPONSIBILITIES

Responsibilities include:

• Serving as the primary point of contact for outlet feedback and concerns based on guidelines provided, diligently resolving issues and maintaining positive relationships.
• Managing incoming and outgoing communications, which includes emails and phone calls, as well as drafting and proofreading written communications.
• Accurate data entry into various software systems, spreadsheets, and databases.
• Maintain accurate records and databases, ensuring that information is readily accessible when needed.
• Issue invoices, delivery orders, and purchase orders accurately within given timeline.
• Collaborate with logistics agents and overseas purchase agents to facilitate smooth importing processes.
• Prepare and verify the necessary documents for shipments.
• Perform any ad-hoc tasks assigned to support the smooth operation of the department and the company.

JOB REQUIREMENTS

• Diploma in Business Administration/ Accounts-related discipline
• At least 2 years of relevant working experience
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Knowledge in Sage accounting system an advantage
• Strong organizational and time-management skills.
• Good spoken and written English.
• Meticulous, able to spot abnormalities and close loops.
• Ability to multitask and prioritize tasks.
• Problem-solving skills and a proactive approach to tasks.

• Deliver scripted talks that describe the company's products
• Follow up on previous customers for potential sale orders
• Maintaining records of customer contacts
• Customer retention
• Assisting customers with processing of orders
• Prepare quotations to customers
• Answering enquiries from customers

Requirements: Comfortable to speak to customers on the phone, follow up with clients effectively & have customer service experience. Enjoy working with clients.

Interested candidate can whatsapp resume to 98311297 or call for phone interview.

Alternatively, you may email to [email protected]

Primary Function of Position

The Commercial Distribution Manager for ANZ & ASEAN is responsible for establishing, developing and supporting the assigned Distributor.  This involves becoming an expert in ISI commercial operations, sales processes, use of surgical robotics and building high-performing teams that establish mutually beneficial distributor relationships.  The position requires a number of capabilities including leadership competencies, clinical competencies, and a broad network within the surgical space, with commercial acumen.  She/He is expected to provide an extraordinary degree of communication, collaboration and information gathering while recommending solutions to Distributor Principals and ISI Leadership team.

Essential Job Duties

• Conduct proper due diligence on the current distributor and provide an executive summary.
• Teach distributor all aspects of clinical business, procedures and capital sales process.
• Assist distributor in developing their business plans, including quarterly system and procedure targets to achieve or exceed their goals. 
• Organize annual business planning meetings and quarterly business reviews with the distributor along with the appropriate planning and follow up communication.
• Organize and coordinate surgeon training activities utilizing the Technical Training Pathway (TTP).
• Develop/align on regional strategy to support the adoption of da Vinci surgery over 3-5 years with the Distributor.
• Conduct regular “field visits” in coordination with distributor representatives to understand market dynamics, provide coaching and bring value to customers to support the adoption of da Vinci surgery. 
• Provide distributor’ representatives with new and existing product information and assist them during initial launch and utilization of new products.
• Coordinate with multiple IS stakeholders (Customer Training, Sales Training, Regulatory, etc.) and distributors to maximize resource utilization, drive efficiency, continuously improve process.
• Assist distributor personnel with their operational activities including best practices with procedure coverage at hospitals, weekly reporting accuracy, capital sales and weekly forecasting. 
• Develop National and Regional Key Opinion Leaders (KOL’s), reference sites and epicenters.
• Review and propose Intuitive Surgical presence in national congresses and symposiums.
• Timely expense reporting with an unwavering ethical business attitude.
• Perform due diligence on the distributor ability to support Intuitive Surgical customers’ needs based on distributor agreement terms and conditions

Get to Know the Role

You will work closely with the TFGI Programme Manager to develop research programmes for the institute, undertaking research and landscape analysis on social and economic issues accelerated by technology and tech-enabled business models in Southeast Asia.

This internship runs from January to May 2025, and you will be fully onsite.

The Critical Tasks You Will Perform

• You will initiate data collection, data management and data analysis
• You will develop first cut of research data e.g. through desktop research, data analysis needed for TFGI's upcoming research works
• You will develop strategy for research engagements, including panel discussions, community conversations and dialogues
• You will draft research materials and shareable content e.g. slides, concept notes, message house for sharing to relevant team members for amplification of completed research
• You will support the team in daily activities

Salary range: SGD $163,000 - $201,000 per annum + RSUs 

What are we looking for?

We are looking for an (Network) Engineer to join the PPI team to expand and maintain direct integrations with payments systems and partners all over the world. 

What is the PPI team?

The PPI team sits within our Platform tribe, which designs, builds and operates the foundational direct integration infrastructure that power the product that moves £4 billion every month. 

This role will give you the opportunity to:

• Work in a modern, cloud heavy environment where remote connectivity is a staple of our tech ecosystem

• Choose your path to impact. We believe people and teams are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls

• You’ll be offered the flexibility to decide on how and where you work. We understand everyone needs a little something different, so we’ll do our best to make it happen.

• Approach new challenges with the freedom to develop novel and customised solutions

• You’ll get to inspire teams with your ideas, knowledge and self-starter attitude.

• Grow as an engineer - understand what problems the business needs to solve and why, then proactively resolve them. We shy away from micro management

• Be part of our mission to make money without borders the new normal

Here’s how you’ll be contributing to the Team

• Design, implement and maintain integrations between Wise and complex financial systems 

• Develop and design scalable and repeatable network architecture and computer systems infrastructure

• Communicate with various stakeholders throughout Wise, plan roadmaps with your team, and work through challenges to determine scope and realistic delivery

• Working and collaborating with our larger platform engineering team and alongside product engineering on global projects

• Work with Leads and Staff Engineers to influence the direction and change current technology implementations in order to improve and modernise current Payment Integrations solutions.

• Ensure reliable connectivity and uptime across all network components.

ServiceNow is looking for a high achieving Sales Development Representative- Inbound to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Sales Development Reps and Field Sales professionals, your primary goal is to identify and qualify opportunities for the team you support.

What you get to do in this role:

The Sales Development Representative- Inbound builds sales pipeline while achieving monthly, quarterly and annual goals.

• Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
• Manage all inbound leads to Sales acceptance
• Work with Marketing in completing multiple demand generation campaigns
• Invite and bring attendance to company events and regional trade shows
• Understand how ServiceNow solutions address customer pain points
• Research target accounts for prospecting activities, building prospecting contact lists and company/account mappings
• Maintain contact information within the CRM, providing the account team with information to ensure opportunities are understood and next steps are identified
• Use our technology to manage marketing leads

We are looking for a full-time intern for our team.

About the Team

We are a forward-looking team that's shaping the future of technology and society in Southeast Asia. Grab's Public Affairs team builds partnerships with governments to support national policy agendas, engage constructively with government and other partners on public policy discussions, and guide projects to maximise the positive potential of technology to create impact in Southeast Asia. You will be fully on-site.

Responsibilities

Support strategy implementation for Grab's public affairs teams:

• You will work with Grab's regional and country public affairs teams to analyse and provide insights on public policy issues, develop positions and recommendations to promote Grab's social mission
• You will develop strategies and projects related to Grab's public affairs goals
• You will work with other teams at Grab to develop public affairs-related plans and projects

Support Grab's efforts on public affairs:

• You will research on public policy issues that are at the intersection of technology and society
• You will work with other teams at Grab to develop campaigns that build our reputation as a trusted industry leader in our markets, e.g. planning of dialogues and roundtable discussions
• You will develop collateral and materials that create industry insights to inform our markets

Help develop partnerships with government, community and private partners to support Grab's public affairs work:

• You will coordinate between external partners and other teams to build partnership programmes

Your Learning Outcomes

• Research and synthesis of important insights applicable to business
• Structure main messages for target audience
• Project management skills
• Understand business impact from policy topics

Team Summary

Value Added Services (VAS) Sales Operations team is fundamental in driving sales effectiveness through strategic planning, sales process improvement, insights through data to support the business and stakeholders in decision making. Sales Operations team will foster collaboration and provide integral support to VAS leaders and sellers  in achieving their goals. This team is critical in supporting the sales business on a day to day basis.

What a Sales Operations Manager for Value Added Services (VAS) does at Visa:

The Sales Operations Manager will be a collaborative and detail-oriented team player within a variety of functional areas, including Sales, Product, Finance, Merchant Acquiring to name a few. The ideal candidate will have at least 8 years of sales support experience in a high-tech, software development, or SaaS delivery environment.

What we expect of you, day to day:

• Additional responsibilities include: providing Sales and Client support to the APAC Sales organization on various matters ranging from order acceptance, quoting, best practices, pricing approvals, or liaising with other departments for responses and resolution.

• Extreme attention to detail, excellent written and verbal communication skills and creative problem-solving abilities are must-have qualities.

• Maintain and ensure field compliance of sales policies, procedures, and rules of engagement related to all aspects of Sales Operations including approval requirements, escalation processes, and compliance with standard guidelines.

• Provide sales support regarding the structuring of MS Dynamics accounts and opportunities.

• Review Pricing Quotes for accuracy and completeness, while ensuring quotes are approved within pricing and discount guidelines and adherent to policy.

• Assist and support the sales teams with processes, training, and documentation. Prepare training materials and ability to present in large group settings.

• Recommend efficient workflows within the MS Dynamics environment as it relates to supporting the APAC Sales Team.

• Introduce improvements to improve accuracy of processing orders that increase efficiencies for existing and new processes.

• Recognize opportunities and drive internal improvements and proficiencies within the Sales Operations process.

• Provide adhoc support to sales teams on Service Level Agreement drafting, RFP Responses, Audits and Novation Agreements

Why this is important to Visa

With Value Added Services (VAS), you will have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Position Description

The team supports windows Servers - physical and virtual machines covering all Lines of business enterprise wide. The job requires server build, configuration and support tasks, including troubleshooting and configuration of the technical environment, monitor and manage server performance and health. Working in shifts to cover production support, ensure infrastructure stability and escalations from core infrastructure teams. Responding to critical incident escalations and outages. This role exposes candidate to hardcore technical and troubleshooting skills, working with OEM vendors such as Microsoft, HP, etc.

Key Responsibilities

• Building and configuring servers as per the design document and complete post build tasks and checks.
• Resolving incidents impacting hosts or environment
• Assist with troubleshooting & configuration of the technical environment. Escalating and liaising with additional internal/external groups when required, resulting in satisfactory resolution
• Assist with planned events for VM migration.
• Monitor system performance, availability, and capacity. Respond promptly to notification of potential service issues; Manage and monitors server performance, health and server configuration standards
• Investigating & troubleshooting root causes via problem management
• Responding to L1 and L2 escalations
• Creating, reviewing, maintaining and updating documentation
• Planning and managing infrastructure for planned releases and business Continuity and practices.

Key Requirements

• Enterprise Server Build/Support experience with Windows Server 2016, 2019 and 2022
• Experience supporting VMware virtual infrastructure. Proficiency with vSphere, vSAN, and other VMware products and platforms
• Strong scripting experience. PowerShell proficiency and experience preferred.
• Strong troubleshooting and problem solving skills
• Ability to write and speak clearly and concisely about technical topics
• Ability to work effectively as part of a team
• Financial / Banking company experience preferred.

Job Description:

1. Maintains supplies by checking stock; anticipating needs; placing orders; verifying receipt.

2. Prepares hair for styling by analyzing hair condition; shampooing and treating hair.

3. Conditions hair and scalp by applying treatments.

4. Plans desired effect by studying facial features; examining potential styles; conferring with customer; making recommendations.

5. Produces desired effect by arranging, shaping, curling, cutting, trimming, setting, bleaching, dyeing, and tinting hair.

6. Maintains quality service by following organization standards.

7. Maintains safe and healthy conditions by following organization standards and legal regulations.

Requirement:

Listening, Supply Management, Analyzing Information , Customer Focus, Client Relationships, Organization, Creativity, Attention to Detail, Confidentiality, Professionalism, Verbal Communication

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Must be able to work night shift or split shift
* Must be able to work extra hours or weekend if needed

You will play a pivotal role in ensuring seamless day-to-day business operations by providing effective operational support to various teams, including Branding and Marketing, Media Solutions and Consumer Revenue, Partnerships and Engagement. You will manage a diverse range of administrative tasks and collaborate with cross-functional teams to achieve organizational objectives.

Job Responsibilities

• Administer procurement, payment, and billing processes, ensuring timely processing and compliance with organizational policies.
• Provide logistical and specialist support to team members, maintaining adherence to budget constraints and best practices.
• Collaborate closely with editorial, legal, procurement, finance, and corporate teams to enhance newsroom operations and related activities.
• Facilitate the execution of strategic initiatives and cross-functional projects, ensuring alignment with overarching business goals.
• Monitor and analyze budget performance, identifying opportunities for optimizing resource allocation.
• Recommend actions based on budget variances to ensure targets are achieved and expenditures remain within approved limits.
• Implement best practices and innovative solutions to enhance administrative workflows, ensuring efficient support for the newsroom and related functions.
• Regularly assess and refine administrative processes to identify areas for improvement and drive operational efficiency.

Requirements

• Diploma with relevant experience in support, budget management, or related fields
• Effectively bilingual and comfortable in written/spoken English and Chinese
• Proven ability to actively and effectively manage tasks in a dynamic environment.
• Strong aptitude for analyzing data to inform decision-making processes.
• Capacity to devise innovative solutions to operational challenges and drive continuous improvement.
• Proficient in identifying potential risks and developing strategies to mitigate them.
• Capability to make timely, informed decisions.
• Able to work independently but also connect with people and collaborate as a team