We are seeking a dynamic Junior Data Engineer to join our Regional Data team to help foodpanda make smart, data-driven business decisions. We maintain data ingestion pipelines while creating and maintaining products and frameworks to empower teams to craft insights and build quality data products.

Responsibilities

• Architecting, defining, and building data pipelines to enable faster, better, data-informed decision-making.
• Ingesting first and third-party data sources into our petabyte-sized data warehouse.
• Curating and maintaining high-quality data assets so our data scientists and analysts can make informed decisions and create better products.
• Creating and maintaining tools that enable data consumers to use our data better.
• Collaborating with cross-functional teams to deliver high-quality data assets.

The primary objective of this role is to provide Health, Safety & Security (HSS) specialist services to our local offices and activities in APAC and to provide support to the global Head of Workplace Risk and Compliance.

The HSS Specialist will implement programs to manage HSS risk as well as meeting or exceeding local relevant regulatory requirements. They will provide technical expertise in multiple HSS disciplines and serve as an effective member of cross-functional project teams and office expansions by providing guidance on all HSS matters in design, risk assessment and incident investigation. 

Your Mission:

• Ensuring HSS compliance in the Wise APAC locations and being a core member of the Wise HSS internal audit team.

• Serving as the technical resource for HSS by providing regulatory guidance, training, and operational consultation to internal partners and external stakeholders.

• Supporting the Wise Head of Workplace Risk and Compliance to implement policies, procedures and projects at a global level.

• Implementing proactive programs to reduce injuries and illnesses and being accountable for HSS risk assessments in the APAC region.

• Providing HSS support and guidance to regional managers.

• Supporting and assisting the wider Workplace Team in the accomplishment of plans, objectives and agreed targets.

• Monitoring HSS performance in the APAC region and providing reports at site and country level.

• Acting as a core member of the Workplace Incident management team and responding to crisis and emergency situations relating to colleagues’ physical safety or security.

• Assisting Workplace Business Continuity Management (BCM) teams to respond to emergencies by providing specialist advice and assistance on all aspects of HSS.

• Supporting the development of Wise sustainability reports and participating in the ESG committee where appropriate.

What we offer

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

A career that lets your passion shine

As Regional Director hotel performance Asia Pacific for Sofitel, MGallery & Emblems, you will lead the strategy across all luxury segments to execute revenue targets in alignment with the groups, visions & goals and values. Keys to the success of this role is the ability to collaborate closely with Operations and build trusted business partnerships in region with the support RSVPOs in all manner of hotel performance excellence with a focus on quality and commercial delivery as well as engage with Owners as required and Key Stakeholders in an ambassadorial capacity.

You will be based in Singapore and will report to the Global Head of Hotel Performance Sofitel MGallery Emblems.

As a role model within the regional commercial community, you will be responsible for developing the hotel commercial teams to release their full creative potential in achieving the highest possible revenue from properties within the SMgE region whilst simultaneously optimizing value and service for our clients.

RELATIONSHIPS

All Hotel Directors of Sales & Marketing Sofitel MGallery Emblems

All General Managers Sofitel MGallery Emblems          

All Marketing and Communication executives Sofitel MGallery Emblems

All ACCOR ± SVP ± VP Sofitel MGallery Emblems

All Revenue Managers Sofitel MGallery Emblems

All Accor Global & Luxury Sales Offices Worldwide

KEY SUCCESS FACTORS ARE THE FOLLOWING:

Provide strategic direction on driving hotel performance excellence, particular focus on sales delivery, loyalty contribution and TARS contribution.

Ensure credibility and attend owners meetings as required with the regional SVPO.

Assist in the recruitment and validate the appointment of senior sales, distribution and loyalty roles in hotels.

Contribute to the critical path to support new hotel openings /de flagging of hotels.

Coordinate with the whole Sofitel, MGallery Emblems team for assistance, as well as the broader Accor organization for sales, loyalty, distribution.

Be the interface to the global sales organization to ensure brand representation and production.

Strong coordination with luxury sales, including some tactical dedication actions for Sofitel, MGallery & Emblems.

AREAS OF RESPONSIBILITY

Strategy

You will contribute to the development of strategy for each hotel to achieve performance and excellence, together with Sofitel, MGallery & Emblems Commercial and Marketing teams and all stakeholders;

You will provide strategic direction, guidance and support on Sales & Marketing concepts and operational decisions for each hotel.

You will conduct bi-annual or as when required hotel business reviews for key assets;

Budget

You will actively participate in annual hotel budget and marketing plan process;

You will validate sales, loyalty pre-opening budgets and proformas in conjunction with Revenue.

You will manage new developments in region;

You will oversee the pre-opening Sales & Marketing function to support Managed and Franchise hotels.

Drive Performance & Quality

You will work with country Sales, Marketing, Ecommerce and Loyalty executives, as well as SMgE Commercial and Marketing teams to drive Topline performance and grow market share for key assets;

You will Support the VPO on all hotel CSR initiatives

You will Develop tactical campaigns that will help drive revenue, F&B, SPA, Meeting & Events

You will develop Performance Improvement Plan (PIP) commercial objectives together with finance, with necessary input and validation from all stakeholders;

You will monitor the hotel quality KPIs;

You will contribute to the quality and brand standards monitoring across all areas while on-property, informing where necessary relevant teams if action is required;

You will support SVPOs as required, responding to owner requests on performance or excellence topics.

You will analyze S&M competitive positioning and market trends in all markets;

You will help develop, with the central commercial team tactical plans within Sofitel MGallery Emblems (SMgE) SMDL teams to support hotels in need;

People & Relations

You will act as brand ambassador representing SMgE Brands;

You will have strong and effective interactions with Owners around sales & marketing performance and new projects;

You will participate in the hiring process of new S&M Directors for hotels, and maintain a list of talent with mobility potential;

You will build and maintain a network of key industry contacts

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food & Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time in operations.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Senior Assistant Director of Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Streamlines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilities

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Director of F&B / Senior Assistant Director of F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

• Provide exceptional customer service, ensuring a comfortable and enjoyable lounge experience, while assisting with enquiries, special requests, and complaints.
• Support lounge operations, ensuring cleanliness, comfort, and availability of amenities such as food, beverages, and seating.
• Assist passengers with lounge access, VIP services, and any specific needs, maintaining a calm and welcoming atmosphere.
• Monitor customer feedback, collaborate with lounge teams, and adhere to safety and security protocols to ensure smooth lounge operations.

Purpose:

The Associate works with the tax team to provide support on tax compliance services to a mixed portfolio of corporate and individual clients.

Core Responsibilities:

• Work with the tax team to provide support on tax compliance services to a mixed portfolio of corporate and individual clients.
• Support clients on the queries raised by the IRAS, including tax audits.
• Provide support to team in tax advisory and consulting assignments.
• Build and manage relationship with clients.
• Core responsibilities will include monitoring deadlines of a portfolio of clients and preparation work. 

Tasks / Duties:

• Liaise with clients or colleagues to collate the information necessary to prepare the tax computations and returns.
• Preparation of corporate and individual tax computations and returns.
• Liaise with IRAS and the client on tax related matters.
• Handle withholding tax returns, applications for Certificate of Residence and other matters in relation to tax.
• Provide support to team in attending queries issued by the IRAS.

Purpose:

The Senior Associate works with the tax team to provide tax advisory and compliance services to a mixed portfolio of corporate and individual clients.

Core Responsibilities:

• Work with the tax team to provide tax compliance services to a mixed portfolio of corporate and individual clients.
• Support clients on the queries raised by the IRAS, including tax audits.
• Assist with tax advisory and consulting assignments.
• Build and manage relationship with clients.
• Core responsibilities will include reviewing work done by junior members of the tax team.

Tasks / Duties:

• Review / preparation of corporate and individual tax computations and returns.
• Liaise with IRAS and the client on tax related matters.
• Handle withholding tax returns, applications for Certificate of Residence and other matters in relation to tax.
• Attending to queries issued by the IRAS.

Primary Objective

• Assist the Unit Head in managing day to day operations of Financial Team
• Support the implementation of bank’s projects and initiatives in the area of Financial Team
• Provide cross support to other units within Channel Operations as and when required
• Running day to day operations of Financial Team

Key Responsibilities

• Assist the Unit Head to supervise and manage the daily BAU of Financial Team
• Perform Maker and/or Checker role for the processing of financial transactions
• Ensure financial transactions are processed within agreed SLAs, KRIs and/or KPIs;
• Participate in regulatory/business enablement/process improvement projects, including providing requirements, UAT testing and implementation
• Train and mentor junior and new hires in the team
• Provide cross support to other units within Channel Operations as and when required

We are currently seeking a Sous Chef to assist our Executive Chef oversee the running of the  Kitchen. You will be responsible to ensure that all food services and procedures are consistent and follows the standards of service and ensure we are delivering our vision to be the trusted global hospitality group.

Job Description:

• He/she is responsible and accountable for the overall success of the F&B outlet.
• He/she will personally perform tasks and lead the culinary colleagues in daily operations.
• He/she will work towards continuously improving guest and colleague satisfaction which achieving financial and non-financial targets
• Provide functional assistance and direction to the kitchen daily operations
• Produce high levels of food quality to satisfy the needs of guests
• Ensure that all standard recipes are followed in the preparation process
• Ensure that all staffs are aware of the Safety policy of the section
• Instruct and delegate duties fairly and in an appropriate manner to the subordinates
• Control food cost and food quality in the kitchen
• Ensures compliance with food handling and sanitation standards
• Follow & Maintains HACCP standards
• To provide ongoing training to staff and develop and implement all service and kitchen guidelines and ensure its compliance by all staff.
• Support and work closely with the Restaurant Operations and Marketing team in developing special festive dining menus and/or marketing initiatives to drive traffic to the restaurant and increase per customer spend
• Plan activities, promotions, and menu implementations according to the annual marketing plans

The incumbent drives the development and implementation of skills and training solutions and interventions to achieve business growth and transformation for the network of Small, Medium Enterprises (SMEs) within the SkillsFuture Queen Bee’s value-chain. The secondary role is to support the Assistant Director of Learning & Development in the facilitation of the learning and development functions for the hotel, ensuring that the goals are aligned to the hotel’s overall goals and strategic plan as well as for all operational departments to follow through on their training and development commitments.

Primary Responsibilities

Driving and Managing the SkillsFuture Queen Bee Project

• Strategises, drives and manages the SkillsFuture Queen bee project (SFQB).
• Develops programmes and facilitates implementation for the SMEs in Singapore.
• Conducts trainings and ensure deliverables are met.
• Source for SMEs to embark on the  programme with us.
• Meet the deliverables as required by Workforce Singapore.
• Leads research on industry landscape and market trends, including liaising with various stakeholder within the SFQB network to understand critical skills requirements, project future skills demand and business objectives.
• Diagnoses the skills gaps and needs and identify measurements of success of the network.
• Formulates a training needs analysis plan by identifying skills and training opportunities, reviewing existing skills and training solutions and interventions, sourcing for new and/or developing bespoke skills and training solutions and interventions to address the SMEs’ needs.
• Leverages Skills Frameworks and relevant SkillsFuture resources in creating the skills and training solutions and interventions.
• Develops an implementation plan and organises the participation of SMEs in the network.
• Manages and fosters relationships with multiple stakeholders in the network to ensure effective and sustainable implementation.
• Evaluates the impact and effectiveness of the skills and training solutions and interventions and fine-tunes the long-term implementation plan.

Adheres to Corporate and Local L&D Regulations

• Ensures full compliance when managing and executing corporate initiated programmes and activities.
• Ensures that all learning activities meet with relevant statutory and organisational policies and requirements.
• Adheres to learning requirements set by local authorities and regulations, especially relating to safety and security.

Secondary Responsibilities

• Plans and conducts the learning needs analysis.
• Plans and proposes the hotel’s training programme, aligning it to the learning needs analysis.
• Designs and executes programmes necessary to meet the competencies of each job function and to address performance gaps.
• Conducts the relevant trainings according to business and training needs.
• Initiates, coordinates, executes and follows up on all corporate, internal and external initiatives and programmes.  
• Informs managers on programme objectives and expected outcomes which colleagues attend.
• Monitors, measures and reports on colleagues’ development plans and achievements within agreed formats and time frame.
• Works closely with the departments to curate training programme, to train, coach and assess colleagues.
• Maintains appropriate systems to record and measure necessary aspects of colleagues’ development. These include on-the-job learning, internal and external learning, attendance, development plans, etc.
• Organises the learning venue, course notes, attendance sheet and all relevant materials required for classroom learning programmes.
• Liaises with Workforce Singapore and administers SkillsFuture claims for relevant courses.
• Performs any other duties and responsibilities that may be assigned.

• Work closely with teams across the organization to understand business challenges and recommend solutions to partners to support internal and external business needs
• Mainly responsible for communications that’s going out for partners i.e. booking of comms, raising of marketing briefs & clearing of assets with external partners
• Monitors campaign KPIs, building and managing project dashboards & budgets across campaigns
• Prepares pitch decks for partner meetings and internal presentations
• Does in-depth data analysis (using SQL and Tableau) of the campaigns and proactively propose optimization on the approach and streamline processes
• Actively participates in ad-hoc projects that may be assigned on a regular basis
• Creative thinking on outbound pitches and roadshows

We are seeking an entrepreneurial Category Manager, FMCG Non-Food who will be responsible for the sourcing and merchandising of a category within foodpanda’s New Verticals team. 

• Full P&L responsibility for the assigned Non-food categories, including revenue, margin & other supplier income.
• Develop and execute aligned category strategy to meet with KPIs
• Ensure pandamart has the right selections and best prices in the market.
• Work with existing suppliers to negotiate cost, funding and terms improvement, secure supplier marketing and advertising spend, and ensure a reliable and operationally effective flow of goods to our fulfilment centre.
• Work to develop new sourcing and extended range to ensure we have high quality, good value goods available to our customers year-round.
• Employ data-driven decision-making to drive the category. Work closely with marketing and supply chain to forecast demand and ensure consistent supply
• Work cross-functionally with Supply Chain, Operations, Imports, Pricing, Strategy, Finance and Marketing to deliver strategic projects that allow pandamart to offer the best customer experience.

As a Talent Acquisition Partner, you play a key part in attracting and hiring of talented and diverse colleagues that share our company values and ambition.

Reporting to the Talent Acquisition Lead, you will provide coaching and guidance primarily to store hiring managers within your organization on recruitment best practices, including Inclusion & Diversity (I&D), candidate experience, recruitment processes, onboarding, and succession planning.

Your efforts will directly contribute to the achievement of our recruitment KPIs, driving the overall success of the team and the organization, covering SEAO markets.

Responsibilities consist of but not limited to:

• Guide hiring managers on effective recruitment strategies, offering recommendations and valuable insights. Ensure their commitment to selecting the right candidates within the agreed timeline, directly contributing to the achievement of recruitment KPIs.
• Manage the full recruitment process primarily for store roles, ensuring candidates receive timely, constructive feedback and a positive experience, while aligning with the organization's Inclusion & Diversity (I&D) policies.
• Train managers using Portfolio Brands’ recruitment training and ATS training, coaching them to select the best candidates based on hiring criteria and ensuring adherence to the correct procedures.
• Work with H&M Group HR colleagues within the region to stay informed, and build successful collaborations with regards to labour market insights, salary and benefits, as well as changes in employee relations and legal requirements.
• Enhance our employer brand by contributing to social media campaigns, attending career fairs and university events, and showcasing COS as the 'Employer of Choice' for early-career professionals, building a strong talent pipeline.
• Drive candidate interest and applications through online networking and social media engagement, while proactively exploring innovative strategies to attract talent and build strong pools for high-priority roles.
• Partner with the Talent Acquisition Lead to establish annual recruitment budgets and ensure agency and advertising expenditures remain within budgetary limits.

OVERVIEW 

As the Communications Coordinator, you will contribute to the planning and execution of the team’s initiatives across CNBC International’s Asia Pacific (APAC) region in coordination with the Director of Communications, International and Communications Associate, EMEA.  

Your role will be essential in ensuring consistent, positive brand messaging across all channels, while actively identifying opportunities for public relations initiatives. Working with the wider Communications team, you will assist in creating compelling content, supporting campaigns, and building strong and constructive working relationships as this position collaborates with many internal stakeholders across the international organisation. 

KEY RESPONSIBILITIES  

EXTERNAL COMMUNICATIONS 

• Work closely with the Director of Communications, International to build public relations plans to support the promotion of CNBC’s business day news, long-form content, special events, and editorial and business priorities.

• Develop external communication materials such as press releases, social media content, and pitches.  

• Drive opportunities in the region to promote the profiles of key talent and senior executives through internal and external opportunities.  

• Create, manage and update media lists and work closely with the newsroom team to identify and disseminate breaking news and big interviews. 

• Monitor, analyse and report on trending news stories and social media conversations, press coverage and competitor landscape. 

• Manage photo and video shoots for regional business day programs, talent, and events. 

• Proactively oversee entries for industry awards in the region, working with internal teams to gather data, draft copy, and submit entries. 

• Track and analyse communication performance metrics to evaluate the impact of messaging and campaigns.  

• Ensure CNBC International’s show descriptions, anchor biographies and photographer bank are updated on a regular basis. 

• Work closely with CNBC’s graphics departments to ensure show branding is up to date across CNBC’s platforms. 

• Oversee the management of CNBC’s PR content on owned social media platforms such as LinkedIn and X.  

INTERNAL COMMUNICATIONS 

• Work with the Director of Communications, International to deliver a proactive internal communications calendar which engages internal audiences. 

• Lead in the development of CNBC International’s weekly internal newsletter, internal announcements, and employee engagement campaigns to keep employees informed, while maintaining a consistent tone and message across internal platforms.  

• Collaborate with internal stakeholders to plan and deliver all-staff events in the region.  

• Communicate with key stakeholders in CNBC’s bureau network to ensure communications are aligned. 

• Provide administrative support to the Communications team.