Responsibilities:

• Assembling, installing, and maintaining mechanical systems, machinery, and equipment.
• Carry out maintenance, repair and overhaul work on vehicles.
• Troubleshooting and testing
• Perform preventive maintenance for vehicles
• Other duties as assigned.

Requirements

• Proven experience as a maintenance mechanic or similar role.
• Knowledge and ability to operate hand and power tools.
• Problem-solving and organizational skills
• Good troubleshooting skills.

Our client is currently hiring Facilities Supervisor from the Biomedical Manufacuturing Industry. The successful incumbent is responsible for managing the Company Building, Facility, Estate and Utility

equipment and leads a team of technicians to manage the entire building and facility equipment.

Responsibilities:

• Works closely with the Facility Manager pertaining to the well keeping of the Company building and facility equipment.
• Manages the daily facility and building maintenance work to meet the Company’s objectives
• Evaluates the facility and building condition, and make proposals to immediate superior to drive improvement and take preventive maintenance measure to ensure building and facility equipment is in good working condition
• Ensure compliance to Regulatory, Safety and Standards (GMP, ISO)
• Carry out scheduled maintenance of building and facility equipment
• Ensure all facility equipment is in good working condition
• Lead, supervise and motivate the team of technicians
• Ensure expenses are within the budget and ensure proper project management
• Liaise with contractors and PE to ensure proper maintenance work is carried out
• Liaise with Pest Control and Grass Cutting Contractors timely
• Ensure the documents and reports are completed and submitted in a timely manner
• Develop training program to build up the team capability
• Ensure and comply to Safe work practice at all time
• Drive continuous improvement program
• Carry out any other work-related job as assigned by the Management
• Any ad hoc duties assigned

Requirements:

• Diploma or Bachelor’s degree in engineering with minimum of 2 years supervisory experience in facility management.
• Must have strong leadership, communication and interpersonal skill, with good hands-on technical knowledge
• Able to commence with short notice

Other Information

Salary: $3,500

Working Hours: Rotating Shift; Monday to Friday, 7:45am - 4:45pm/ Tuesday to Saturday, 7:45am - 4:45pm

Location: Tuas

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

Responsibilities

• Coordinate and supervise the installation, testing and commissioning service.
• Able to resolve the site issues with supervisors, main contractors, sub-contractors, vendors and any related third parties.
• Attend project meetings with client, sub-contractors, and consultants.
• Assist in M&E coordination drawings and liaise with architectural coordinators and design team for drawing submission.
• Work closely with client, sub-contractors and project team to solve all technical issues.

Requirements

• Diploma or Degree in Mechanical / Electrical Engineering
• Min. 5 years of working experience in the related field.
• Knowledge in AUTOCAD drawings.

We regret to inform that only shortlisted candidates would be notified.

Responsibilities

• Control and direct the food preparation process and any other relative activities
• Construct menus with new or existing culinary creations ensuring the variety and quality of the servings
• Approve and “polish” dishes before they reach the customer
• Plan orders of equipment or ingredients according to identified shortages
• Arrange for repairs when necessary
• Remedy any problems or defects
• Be fully in charge of hiring, managing and training kitchen staff
• Oversee the work of subordinates
• Estimate staff’s workload and compensations
• Maintain records of payroll and attendance
• Comply with nutrition and sanitation regulations and safety standards
• Foster a climate of cooperation and respect between co-oworkers

Requirements and skills

• Proven experience as Head Chef
• Exceptional proven ability of kitchen management
• Ability in dividing responsibilities and monitoring progress
• Outstanding communication and leadership skills
• Up-to-date with culinary trends and optimized kitchen processes
• Good understanding of useful computer programs (MS Office, restaurant management software, POS)
• Credentials in health and safety training
• Degree in Culinary science or related certificate
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

1. In charge of the daily work and ordering for the assigned section.
2. Need to get up early to prepare soup etc.
3. Carry out given recipes and instructions with precision speedy.
4. Ensure strict health and hygiene practices.
5. Cleaning, organize and taking care of kitchen equipment as per instruction manuals.
6. Monitoring food portion and waste to maintain profit margin.
7. Following safety and precautions in all daily activities (carrying heavy load, sharp objects, hot objects etc.)
8. Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent.
9. Must be able to work night shift and split shift
10. Must be able to work extra hours or weekend if needed

Contract Period:

• 17 Feb 2025 to 16 Nov 2025 (9 Months)

Deployment:

• Mon to Fri: 7.30 am to 5.00 pm (42.5 hrs/ week)
• Saturdays: Service may be required based on school calendar up to a maximum of 4 Saturdays. Off in lieu will be granted accordingly.
• Service not required on Saturdays, Sundays and gazetted public holidays.
• Working arrangement/working hours may be subject to change to meet school operational needs.

Scope of Works:

Student Discipline and Monitoring:

• Conduct regular patrols of school premises and nearby areas
• Oversee school discipline during assigned hours
• Document and file discipline cases
• Investigate and manage minor discipline cases
• Monitor and follow up on recalcitrant offenders
• Address uniform and grooming issues

Supervision and Support

• Supervise students on in-school suspension
• Oversee student guidance and engagement programmes as scheduled
• Assist with student management, including supervision during school activities and recess.
• Able to provide basic counselling to students.

External Liaison

• Liaise with external agencies when necessary, ensuring proper handover of ongoing cases between shifts

Security and Safety

• Assist with review of school CCTV system during assigned shift

Administrative Support

• Assist Internal Assessment Committee with escort duties during examinations as per shift schedule
• Provide administrative and technical support as required during the assigned shift

Additional Responsibilities

• During HBL days and school holidays, officers will be attached to the School Admin Team and/or School Operations Team to assist with administrative tasks and operational duties as assigned.

Requirement:

• Minimum Diploma in any discipline; preferably from a local polytechnic (those without a diploma and with relevant experience and expertise may also apply)
• At least 3 years of relevant work experience
• Good planning, analytical and communication skills.
• To work with external agencies like MHA, the Police, CNB, the Court, MCYS, Voluntary Welfare Organisation (VWOs) and Self-Help Groups (SHGs) (when required)
• Able to communicate and work with teenagers and parents
• Able to manage teenagers with good child psychology
• Able to manage and provide information and data to Discipline department and School Operations.
• Basic proficiency in using Microsoft Office.
• A dynamic and motivated individual with good organising abilities, interpersonal skills.

We are looking for a passionate fitness professional to join our team as a Part time Trainer of S30 Studio Serangoon

About S30 Studio

S30 is a community-powered hybrid training fitness series that seamlessly blends strength and cardio workouts, harnessing our cutting-edge equipment and incorporating precision in weight, tempo, and time techniques. Experience the endorphins from our fusion of functional training, bodybuilding and powerlifting under the expert guidance of our trainers.

Who we are:
We are the master franchise of S30 Studio in Singapore and we operate S30 Serangoon at 13 Lichfield road S556833.

The Vibes

• Immerse yourself in multisensory, nightclub environment gym experience
• Low lights, no mirrors, no wandering eyes judging your movements, no pressure
• Supercharge your energy levels with curated hottest tracks
• S30 signature scent that powers your workout with consistency and comfort
• Uplifting good vibes based on your improvements that has a profound impact on your emotional state

The Group Workout

• 45 mins series of strength and cardio exercise combining weight, tempo, time technique
• Tailored workouts for all fitness levels
• Progressive strength and endurance workouts
• Progressive program is designed for balance that increases in difficulty over a period of time so you are challenged
• Post-workout buzz to create a sense of achievement that is truly priceless
• Genuine and relatable coaches - highly qualified trainers ensure each member gets the support and guidance you deserve to power through the workouts

What makes a great candidate:

A great trainer is a individual who can inspire others and practices what he/she preaches. This candidate should exude great energy and positivity and is able to rally a group of people (members and other trainers) to work towards their goals effectively. This person should be passionate and knowledgeable about the fitness industry - and looking to build a meaningful career and impact in their work.

Requirements

• 1 - 4 years of practical fitness experience, specifically in group exercise formats

• Proven track record in running and leading group fitness programs

• Strong communication ability (in English)

The ideal candidate should have:

• An interest in growing a career in fitness

• The dedication and commitment to help deliver the S30 experience

• The ability to develop strong relationship with others (members and team) and an interest in developing a strong fitness community

• Problem solving skills especially in relation to people and process issues

• A fun-loving and positive attitude: Love what you will be doing

• Manage processes to help maintain the standard of our S30 programs and experience

• Ensure members have a safe and hygienic space for their workouts

• Maintain the equipment and facilities within the studio

• Engage with members to build relationships and a strong fitness community

• Attract and promote the S30 experience to potential members

• Work closely with fellow colleagues and studio manager to elevate our S30 experience and explore growth opportunities for the business

Work hours: Ideally this person would be available 3 mornings,noon or evenings a week with the option to take on more hours if applicable

Job Types: Part-time

Salary: From $30/hr depending on experience
Commission payable
Additional remuneration subject to concurrence

Benefits:

• Employee discount

• Flexible schedule

• Studio membership

• Professional development

Schedule:

• Day shift

• Early shift

• Holidays

• Late shift

• Monday to Sunday

Work Location: 13 Lichfield road ( 3 streets away from Serangoon gardens)

We are seeking a hardworking and enthusiastic baking apprentice to join our bakery team. As a baking apprentice/assistant, you will work closely with our head baker to prepare a wide range of baked goods and assist in the smooth operation of the bakery. The right attitude, passion for baking, and ability to work in a fast-paced environment will be crucial to ensuring the highest quality products for our customers.

Responsibilities:

• Baking Preparation: Assist in preparing doughs, batters, fillings, and other ingredients required for the production of baked goods, following established recipes and procedures.
• Baking Operations: Work under the guidance of senior bakers to operate bakery equipment such as ovens, mixers, and dough dividers to ensure accurate and efficient production of baked goods.
• Product Assembly: Assist in shaping, moulding, and assembling various types of baked goods, including bread, cakes, and more, while maintaining consistent quality and presentation standards.
• Cleaning and Sanitation: Follow strict sanitation and safety guidelines to maintain a clean and organized work environment, including equipment, utensils, and workstations.
• Team Collaboration: Collaborate effectively with other team members, including bakers, pastry chefs, and kitchen staff, to ensure smooth workflow, timely production, and efficient operation of the bakery.

Qualifications:

• 1-year of baking experience is preferred
• Food hygiene certification is a must
• Team Player: Excellent interpersonal skills with the ability to work collaboratively in a team environment, taking direction from supervisors and contributing to a positive work atmosphere.

Working hours (subject to changes depending on operations):

• 5.5 day work week (shift work)
• Required to work on Weekends and Public Holidays

Compensation package:

$2,000 - $2,800 (depending on experience)

Transport allowance provided

14 days AL

14 days medical leave with MC

13-month bonus

Good career development and progression within the organization

Otoko Ten Ten

Job Title: Kitchen Assistant
Location:

808 French Rd, Singapore 200808

2 College Ave West, Singapore 138607
Salary: Up to SGD 3,000 per month

About Us:
Otoko Ten Ten is a vibrant and growing Japanese food stall specializing in sashimi, donburi, and Japanese curry. We pride ourselves on delivering authentic, high-quality meals to our customers and creating a warm and welcoming dining experience.

Job Description:
We are seeking a dedicated and enthusiastic Kitchen Assistant to join our team at Otoko Ten Ten. The ideal candidate will play a key role in supporting the daily operations of our kitchen, ensuring efficiency and maintaining the high standards of food preparation and cleanliness we are known for.

Responsibilities:

• Assist in food preparation, including cutting, slicing, and portioning ingredients such as fish, meat, and vegetables.
• Support the cooking of Japanese dishes such as donburi and Japanese curry according to recipes and standards.
• Maintain a clean and organized kitchen workspace by washing dishes, cleaning equipment, and sanitizing surfaces.
• Monitor and restock kitchen supplies and ingredients as needed.
• Assist in plating and packaging dishes for dine-in or takeaway orders.
• Follow all food safety and hygiene regulations to ensure a safe and clean kitchen environment.
• Collaborate with the team to ensure smooth kitchen operations during peak hours.
• Perform other related duties as assigned by the chef or stall owner.

Requirements:

• Prior experience in a kitchen or F&B environment is preferred but not mandatory.
• Passion for Japanese cuisine and willingness to learn.
• Ability to work efficiently in a fast-paced environment.
• Good team player with a positive attitude and strong work ethic.
• Basic knowledge of food safety and hygiene practices is an advantage.
• Flexibility to work on weekends, public holidays, and during peak hours.

Benefits:

• Competitive salary of up to SGD 3,000 per month, depending on experience.
• Opportunities for skill development and growth in the F&B industry.
• Friendly and supportive work environment.

How to Apply:
If you are passionate about Japanese cuisine and excited to be part of the Otoko Ten Ten team, we would love to hear from you!

Responsibilities include:

• Assist in daily operations
• Ensure that the cafe and coffee house is properly maintained and clean
• Oversee food preperations, presentation and storage to ensure food health and safety compliency.
• Regular checks with customers to gather feedbacks
• resolving of conflicts in a professional way

Qualities we seek are:

• Positive attitude and commitment to excellence
• Respective skills in functions to be performed
• Excellent interpersonal and communications skills
• Team work
• Willing to learn and able to work under pressure
• Experience in F&B Operations
• Preferably 3 years of previous experience in serving.
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

This vacancy is under the Career Conversion Programme for Allied Health Professionals. Please do not apply to this job posting. If interested, please apply to both SIT at https://www.singaporetech.edu.sg/admissions as well as WSG through the CCP website at https://go.gov.sg/ccpahp

Job Responsibilities:

• Assess and identify the individual needs of clients andformulate, develop and implement appropriate individualised therapy programmes
• Monitor training programmes and review its effectiveness
• Liaise with various disciplines involved in the rehabilitative treatment process
• Refer clients to the respective specialists forconsultation and intervention

Job Requirements:

• Recognised Degree in Physiotherapy

Take part in web development projects, involving in full software development life cycle.

Importantly facilitate the delivery of quality solutions to customers, with good follow up maintenance to the solutions implemented.

Being the modern web developer of today (be it programmer, web master, application

developer, solution developer, or full stack developer), you will make the difference by making

things happen.

The persona we seek:

We look for team players with combination of these attributes.

Motivated and eager, people friendly, evolve with technology, dare to be different, expect changes, expect challenges, meet targets, fulfil your dreams, ability to deliver, care and support for customers.

IMPORTANT: Happy and friendly with customers! They are the reasons we exist.

The believe and practise of good work ethics:

Reliability/dependability, dedication, productivity, cooperation, character, integrity, sense of responsibility, emphasis on quality, discipline, teamwork, professionalism, respectfulness, determination, accountability, humility, passion, communication skills, being goal oriented, organizational skills, creativity, and being adaptable and flexible.

Basic requirements:

· Good conversation, writing and documentation skills,

· Versatility and adaptability to software technology, development and maintenance,

· Keen to learn and level up in tech stack

Tech stack opportunities; learn, progress, and gain experience on the job; deliver quality solution alongside team mates, and various departments:

· Client side stack: WWW, HTML, CSS, JS, JQuery

· Server side stack: .NET, PHP, SQL, MySQL, IIS, Apache, Nginx; Kubernetes; server side technologies

· WordPress, Sitefinity, Whiz CMS

· WooCommerce, Shopify

· React Native Mobile App Development

· Source Control Systems such as GIT, GitHub, GitLab, Team Foundation Server, Azure DevOps

· DevOps toolkit such as Docker; CI / CD

· Internet and web frameworks (Modular, Tiered, RWD, Bootstrap),

· Internetworking topology, system performance, high availability

· SEO (Search Engine Optimization),

· Cloud platform such as Azure, AWS, GCP, Cloudflare,

· Email marketing tools such as MailChimp, Brevo, Sendgrid

· Design Tools such as Photoshop, Figma, Gimp

Education and experience:

· Degree / Diploma / ITE / Self-conferred title in IT, Software & Web Development,

· Entry level (up to 3 years experience)

· Experienced level (3 years or more)

Office accessibility:

· Comfortable office environment,

· 5-10 minutes stroll from Braddell MRT station,

· Near by good food places and coffee shops

Interested candidates, please send in your full resume, with expected salary to [email protected]. Incomplete resumes will be rejected. Salary will commensurate with experience.

Did you know KONE moves over one billion people every day. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

What will you be doing?

Project Management Generic

Site supervision process:
• Accountable for the delivery of the installation project
• Accountable for Site Safety
• Responsible for securing efficient management of environmental aspects of the installation (waste handling, hazardous material, minization of travel)
• Accountable for the financial result of the project (cannot be responsible for costs associated with changes in factory prices or exchange rate variables)
• Participates to the sales/installation hand-over and validates the term of the order received from the customer together with the salesperson
• Prepares the overall installation program and resource planning
• Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non KONE factory material suppliers
• Responsible for site preparations and follow-up of site readiness
• Accountable for use of correct KONE installation methods throughout the installation
• Ensures cost control as per action plans during budget, and pre-calculated CM2% towards achieving the R80 targets
• Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to his superiors
• Responsible for maintaining project documentation
• Updates information to company management systems (eg S-plan milestone updates)
• Collaborates with Accounts payable / Controlling to ensure site activities are planned and executed in accordance with contractual payment terms and actual payments received.
• Accountable for final testing of the equipment and handover to maintenance

Customer and Sub-contractor Relationship management:
• Accountable for customer satisfaction and quality of installation
• Accountable for Sub-contractor quality and Safety performance
• Single point of contact towards the customer during installation regarding site management, responsible for internal and external communication during the project
• Aims at achieving allocated sales targets and add-on sales and variations during installations
• Develops and maintains a cordial and professional relationship with the sub-contractors

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers

Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements and skills

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Culinary school diploma or degree in food service management or related field
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

This vacancy is under the Career Conversion Programme for Allied Health Professionals. Please do not apply to this job posting. If interested, please apply to both SIT at https://www.singaporetech.edu.sg/admissions as well as WSG through the CCP website at https://go.gov.sg/ccpahp”

Job Responsibilities:

• Assess and identify the individual needs of clients and formulate, develop and implement appropriate individualised therapy programmes
• Monitor training programmes and review its effectiveness
• Liaise with various disciplines involved in the rehabilitative treatment process
• Refer clients to the respective specialists for consultation and intervention

Job Requirements:

• Recognised Degree in Occupational Therapy

We are looking for a skilled Cook to prepare delicious meals according to menu. To cook dishes with taste and timely delivery. As a senior cook you will be responsible for everything that goes in the employer's kitchen. You should also ensure that all cooking meets health and safety standards. Able to multi task and work as a team. Experience in using various ingredients and cooking techniques is also important.

Senior cook work responsibilities:

• Oversee all dishes in preparing,cooking and serving
• Prepare dishes according to the approved monthly menu
• Ensure ingredients and final products are fresh
• Handle and store ingredients and food
• Maintain a clean and safe work area, including handling utensils, equipment and dishes
• Maintain food safety and sanitation standard

JOB SCOPE

To be able to manage and execute the company projects in the building construction area, like HDB A&A projects which covers:

• Ability to oversee the entire process and knowledge in project management relating to all operational and administration procedures
• Carry out project planning, cost control, and project documentation
• Provide direction in construction planning, and coordinate works with sub-contractors, Clients, and Consultants to ensure overall construction progress based on the schedule of works
• Ensure timely and smooth progress of works
• Ensure quality of work is achieved and safety & environmental regulations are complied with
• Lead a team of project staff

JOB REQUIREMENTS

• Dynamic and motivated personality with good communicative and interpersonal skills
• Shall be qualified, competent, and experienced with a tertiary qualification in construction, recognized either by the respective Professional Bodies, professional institutions, or Building and Construction Authority. And with experience managing and coordinating A&A projects effectively, and experience performing in a Project Manager role for A&A projects in HDB developments.
• Good leadership to lead a team of project staff
• Proficient in using Microsoft Office and familiar with Microsoft Project
• Possess Construction Safety Course for Project Manager Certificate

• Develop and maintain high-performance C++ applications in a Unix/Linux environment.
• Debug applications using GDB, troubleshoot issues, and ensure code reliability.
• Write and manage Makefiles to automate the build process efficiently.
• Integrate IBM MQ for messaging and queuing within the system, if applicable.
• Collaborate with cross-functional teams to meet both functional and non-functional requirements.

• Strong proficiency in C++ programming with a solid understanding of object-oriented design principles.
• Experience working with Unix/Linux systems, including shell scripting and system calls.
• Hands-on experience debugging applications using GDB and resolving complex issues.
• Knowledge of build automation using Make and writing Makefiles.
• Familiarity with IBM MQ or similar messaging systems is a plus.

Project Governance & Support:

• Support the PMO in defining and maintaining project management standards, tools, and templates.
• Ensure projects are following agreed-upon processes, methodologies, and timelines.
• Track project progress, report on status, and escalate issues when necessary.
• Coordinate with project managers and teams to ensure project deliverables are met.

Reporting & Presentation:

• Prepare and present regular project status reports to senior leadership and key stakeholders.
• Develop  and maintain project dashboards, ensuring the visual presentation is clear, accurate, and insightful.
• Provide ad-hoc reporting on project health, risks, and financials when required.

Budgeting & Financial Management:

• Assist in the preparation and monitoring of project budgets.
• Track and report on project expenditures, ensuring alignment with allocated budgets.
• Work with project managers to forecast costs and highlight any potential variances.

• Experience: 4-5 years in project management or PMO-related roles.
• Presentation Skills: Strong ability to create and deliver engaging presentations to both technical and non-technical stakeholders.
• Budgeting: Basic experience in budgeting and financial tracking for projects.
• Technical Proficiency: Proficient in project management software (e.g., MS Project, JIRA, or similar tools).

Team Summary

The Asia Pacific (AP) Consumer Solutions group manages the deployment and optimization of Visa’s core products consisting of Credit, Debit and Prepaid payments solutions. Additionally, the team manages new capabilities aim at modernizing and transforming credential lifecycle and proposition management, such as Account Level Management, Visa Flexible Credential, Installments and the provision of card-linked Benefits with the aim of promoting Visa credential use by consumer. Taken together, these capabilities will help Visa issuers create differentiated core card propositions, stay relevant to and drive preference amongst consumers, against a background of their evolving user needs.

The team is responsible for leading the shift from traditional card-based solutions onto digital form factors, with the goal of establishing Visa’s payments solutions as the market-leading way for consumers to spend their money and manage their payments across the Asia-Pacific region. Key tasks include shaping regional product strategies, managing product P&L, leading product development and coordinating these activities with both global and local Visa stakeholders.

What the Director, Card Benefits Sourcing & Management at Visa does:

Visa is seeking an experienced professional to join Consumer solutions to lead the formation of the Card Benefits team and establish it as a key capability within Regional Product Solutions. This role involves a significant component of cross-functional work and will require the Director to work closely with Marketing, Visa Consulting & Analytics (VCA), Sourcing, the teams who manage strategic merchant relationships as well as with Global teams to identify, source and manage compelling offers and benefits that will be made available to Visa credential holders across the region. The offer and benefit content (“content”) sourced and managed by the team will be provided to a range of ‘client’ organizations within Visa AP, for example, Card Product & Segments team (for the provision of Affluent-targeted content), the Cross-Border team, the Engagement Solutions team (for content provided to consumers via platforms such as Visa Offers Exchange (VOX) and Visa Consulting & Analytics. The overall objective of this activity is to ensure Visa has a range of unique, compelling content to help our issuers drive preference for Visa credential use in AP as part of campaigns and Card Product CVPs.

The role-holder will manage a team of dedicated professionals who will identify, negotiate, source, deliver and monitor the performance of Visa credential-linked content. As such, the role holder will need strong negotiation experience and have a clear track record of monitoring the performance of content as well as making changes to these programs to improve their performance. A key part of the role will be in the management of internal stakeholder relationships – both with content source stakeholders (e.g. Marketing, Merchant management teams etc.) and content provision stakeholders (e.g. Affluent team, X-Border team etc.)

The AP Benefits team is a new one, formed to be a key component and contributor to the development and execution of our Regional Affluent Strategy as well as the execution of our X-Border strategy, both of which are part of Visa’s 2030 initiative to drive a step change in how we address the needs of Affluent consumers and X-border users. As such the Director will have the opportunity to form a new team and influence how that team participates in the roll out of a key regional strategic initiative for Visa. Once formed, the Director will be the team leader for this specialist group.

Why this is important to Visa

Consumer Solutions are the foundation for Visa’s business in Asia-Pacific and encompass conventional card-based credit, debit and prepaid programs as well as newer fintech-linked solutions. Consumer Solutions span all life-stage and income segments across Visa’s Asia-Pacific markets from entry-level Prepaid and Debit products through to High Net Worth credit propositions and solutions, and as such the team is a key platform for revenue generation and consumer engagement for Visa and our clients. The development of new innovative Digital Benefits Platform is an essential component of the next phase of credit growth in the region, and this role will be instrumental in executing our strategy to address the opportunity.

This is a unique opportunity for a bright and driven Scripting Specialist to be a part of a growing organization. We operate in an entrepreneurial environment which requires a self-motivated individual who is able to work in an efficient manner. You will join the team in our Rotterdam office, working together with colleagues on scripting surveys for our market research projects.

Specifically, you will be expected to:

• Script surveys in our dedicated software (Sawtooth software) and use HTML / CSS / JavaScript / Perl to improve survey layouts for higher respondent engagement
• Join project teams on structural basis and take responsibility of scripting the surveys (often including one or more of SKIM’s proprietary solutions, e.g., virtual shopping screens) in an accurate and timely manner
• Perform rudimentary checks to ensure the scripts and survey logics are error free
• Using experience to liaise with internal clients, advising on best practice and assisting with problem solving
• Be open to new ways of working and have a passion for seeking out new ideas to assist senior scripters in implementing new solutions for improved efficiency of the current way of working

Salary range: SGD $147,000 - $180,000 per annum + RSUs 

We're looking for a Senior Full Stack Engineer to join our APAC (Asia Pacific) Onboarding team based in Singapore.

APAC customers are a strong contributor to the Wise's growth. A big part of this growth comes from new customer acquisitions, so having a fast, convenient and delightful customer onboarding journey is central to this growth. That’s the mission of the APAC Onboarding team, and we’re looking for people who can make this happen. If this sounds like an exciting challenge, we’d love to hear from you!

Here’s how you’ll be contributing to the team

• Design scalable onboarding solutions tailored to diverse APAC markets, reducing redundancies and driving up conversion rates

• Develop robust systems to seamlessly KYC customers without delays, while being compliant

• Implement scalable KYC controls across multiple regulatory markets with minimal friction in the customer journey

• Build and maintain automations and tooling to process customer documents and other sensitive identity data in a scalable and cost-efficient way

• Utilise the observability stack and analytics to identify gaps, and unlock new opportunities for growth and operational excellence.

• Collaborate with various stakeholders throughout Wise, plan roadmaps with your team, and work through challenges to determine scope and realistic delivery

Sales Administration Responsibilities

• Establish leads/partnerships and direct efforts to achieve Groups, Corporate, Leisure, M.I.C.E, Airline, Luxury Consortia room night goals based on market segmentation and budget and to develop ongoing relationships with the clients

• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals
• Develop account qualifications criteria and use market research to identify priority markets and accounts, to assign sales to assure coverage to all major markets and segments
• Monitor weekly activity of Senior / Sales Managers and ensure sales team is maximizing the use of resources to penetrate new accounts
• Develop annual sales department budget and execute sales programs and activities

Sales Personnel Development Responsibilities

• Recruit, select train and motivate Sales department personnel to achieve sales goals
• Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling
• Maintain established personnel policies and procedures of the hotels

Market Planning Responsibilities

• Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
• Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits
• Monitor forecast of all Groups, Corporate, Leisure, M.I.C.E, Airline, Luxury Consortia and identify valley periods of sales emphasis and achieve forecast

Communications Responsibilities

• Maintain close and open communication with other department heads
• Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information
• Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
• Maintain  timely and responsive communication with accounts and prospects

Personal Account Servicing Responsibilities

• Joint service key accounts with Senior / Sales Managers  and ensure continuity in our communications with accounts

Inventory Management Responsibilities

• Monitor transient bookings in relation to room availability, room type and customer spending potential to maximize rooms and other revenue
• Ensure all corporate transient contracts are loaded and kept within a central file

Other Responsibilities

• Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
• Comply with hotel and department policies and procedures at all times
• To carry out other duties as and when assigned by the Management of the Hotel

• Report directly to the Duty Manager, the Guest Service Agent is directly responsible for the day-to-day operations of the reception whilst on duty. 
• The Guest Service Agent is also to ensure that guests and visitors are made to feel comfortable and welcome “at home” on arriving and departing the Hotel.
• Responsible for the supervision of driveway and daily operation and to ensure a consistently high standard of guest service.
• Responsible for Information desk activities (including guest queries, information, mail, and messages).
• Identify the person to whom he/she is speaking, and the subject of the request, and direct the guest accordingly.
• Provide general information to customers and guests in a good and helpful manner.
• Identify ways of increasing the Hotel’s overall profitability within the section.
• Know how to explain the hotel and network pricing policy to guests.
• Know how to present the sales pitch for the various network products and hotel services.
• Systematically offer the hotel’s services to guests upon their arrival.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values

MAIN RESPONSIBILITIES

• Maintain databases on Retail and Net Sales, and provide analysis
  • By country
  • By channel/customer
  • By door

• Business reporting and controlling
  • Deliver accurate and timely weekly and monthly Sell-in and Sell-out reports for the SEAOC region.
  • Timely tracking of retail and sales performance against targets, identifying gaps, and collaborating with teams to develop and implement action plans to meet targets.
  • Coordinate and manage monthly net sales estimates, analyzing variances against the budget and reporting to headquarters.
  • Deliver insightful monthly flash reports on business sales performance.
  • Own standard reporting processes, ensuring they are accurate and delivered on time while continuously seeking improvements.
  • Produce monthly reports for key doors and P&L by channel/axis
  • Monitor monthly direct retail performance with benchmark against HQ KPI
  • Deep dive on post event ROI performance
  • Support regional and headquarters teams with ad hoc local reports.

• Budget/Revised Budget/Landing/Strategy plan
  • Assist the Business Controller in the forecast process for budgets, revised budgets, and projections, enhancing & refreshing templates.
  • Perform detailed analysis on appropriate focuses on for the business (trend per door, sales seasonality, stock-holding, CAPEX…)
  • Support the system upload.
  • Consolidate part of the forecasting information when required.

• Ad hoc
  • Participate in the implementation of finance / IT projects for the controlling function.
  • Develop and track new business key performance indicators (KPIs).
  • Continuously improve operational processes by identifying areas for automation and standardization, enhancing cross-reporting capabilities.
  • Collaborate closely with brand managers, local controllers, and accounting teams to gather and analyze business requirements for various finance and regulatory initiatives.

• Be involved in monitoring Retail processes
  • Ensure Retail Standard Operating Procedures are implemented and followed.
  • Support Retail team on system flows understanding and business/financial impacts (interface…)