EXECUTIVE, MARKETING TECHNOLOGY

Location: Central (Newton)

Working Hours: 5 Days Work Week (Mon-Fri), Office Hours (8.30am to 5.30pm)

Remuneration Package:

• Basic Up to S$ 5,500
• Performance Bonus (~3 months)
• Flexi Dollars (S$ 800)

Seeking a tech-savvy and innovative MarTech Executive to play a pivotal role in driving the integration and optimization of marketing technology solutions to enhance business growth. This position focuses on leveraging data-driven strategies, automation, and innovative tools to streamline marketing processes, improve performance, and deliver exceptional customer experiences.

In this role, you will be leading the integration and optimization of marketing technologies such as analytics platforms, and automation tools to ensure seamless operations across the marketing ecosystem. With a focus on data-driven strategies, you will generate actionable insights, implement workflow automation, and support personalized marketing campaigns while staying ahead of emerging MarTech trends to uncover new growth opportunities.

Responsibilities:

• Oversee the implementation, integration, maintenance, and optimisation of MarTech platforms, including CRM systems, automation tools, and analytics software.
• Analyze marketing and customer data to generate actionable insights and improve campaign performance.
• Implement workflow automation using tools such as Zapier, AppScript, and RPA to improve marketing efficiency.
• Collaborate with cross-functional teams to deliver hyper-personalized campaigns and innovative digital solutions.
• Support digital engagement strategies by optimizing content and user experiences across owned channels, including eDMs, social media, and websites.
• Stay updated on MarTech trends and test innovative solutions to elevate marketing performance.

Requirements:

• At least a Bachelor’s degree in IT or a related field
• Candidates with limited exposures and is interested in marketing & data analytics are welcomed to apply
• Minimum of 1-3 years of experience in a MarTech-focused role.
• Proficiency in CRM systems (e.g., Dynamics, Freshsales), analytics platforms (e.g., Google Analytics, Looker Studio), and marketing automation tools.
• Strong skills in automation and integration platforms like Zapier, AppScript, and RPA.
• Strong skills in website content management tools (wordpress, webflow)
• Prior experience in implementing marketing automation and hyper-personalized campaigns

Please be notified that only shortlisted candidates will be notified.

Ian Fong | R22106545

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Singaporeans or PR ONLY

Experienced AV Technician and driver

Singapore class 3 (Manual) driver license and driving experience required

Job Highlights

===========

Full Time position.

Opportunity to upskill and learn new things. Career advancement

Opportunities to try out and be exposed to new technologies

Casual environment

Roles & Responsibilities include but not limited to:

======================================

- Follow arrangements and company standard procedure.

- Safely transporting audio visual equipment to specified locations in a timely manner.

- Assisting with the loading unloading packing and setup of TV and speakers.

- Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing / fines.

- Ensuring safe driving at all times and not tail-gating vehicles in order to avoid accidents and damages to the delivery vehicle.

- Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.

- Reporting any accidents and vehicle damage to management.

- Good working attitude and communication skills

- Able to work OT

- Setup TV

- Setup Speakers and other AV equipment

- Lay cables in a neat manner

General Requirements

==================

- Singaporeans or PR ONLY

- Experienced AV Technician and driver

- Singapore class 3 (Manual) driver license and driving experience required

- Highly responsible, punctual and good time management

- Attention to details and well organised

- Good team player with service-oriented mindset

- Experience setting up sound system, digital and analog audio mixer, LED video wall and other AV equipment will be ideal

- Work at height certification will be ideal

- Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

- Adaptable to changes, stress and last minute requirements

- Positive, can do attitude

- Calm and level headed

- Good problem solver

Job Description:

· Able to install and repair electrical wiring, systems & fixtures in buildings.

· Assist the operations teams with electrical troubleshooting and repairs

· To perform corrective / preventative maintenance on equipment

· Having experience installing and repairing plumbing fixtures

· Ensure that the work area is safe and clean

Contract Period:

• From 1 Jan 2025 to 31 Dec 2025.

Deployment:

• Mondays to Fridays: 7:30am to 5:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays.

Scope of Works:

• To attend to enquiries including walk-in, call-in and follow up with customers’ enquiries;
• To attend and keep a record of sick/injured students;
• To manage incoming and outgoing mails
• To assist in receiving and distribution of goods;
• To assist in filing, recording of lost-and-found items and perform other ad-hoc and simple administrative duties as and when necessary

Contract Period:

• From 01 Jan 2025 to 31 Dec 2025 (12 months) + Optional 2 years

Deployment:

• Mondays to Fridays: 12:30pm to 7:00pm, inclusive of 1hr meal break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Works:

1. Ensure that the day-to-day operation and administration of the general office and the school library is efficient and that the system, resources and equipment are well maintained, including:

• Collating of data for the college
• Administer daily student loan of laptops, uniforms, etc.
• Administer daily booking and usage of discussion rooms
• Administer student / staff information
• Organise office stores and physical library resources
• Design and decorate the general office and library spaces
• Maintain a collection of newspaper articles suitable for use as supplementary resources to support teaching and learning
• Assist in coordinating with supplier(s) on the delivery of office supplies, teaching resources and library resources
• Loan of ICT/AV equipment
• Printing, photocopying and filing of materials
• Set up refreshments for meetings
• Any other duties as assigned by AM

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

-Must be able to work night shift or split shift

-Must be able to work extra hours or weekend if needed

Job Purpose:

The Art Teacher is responsible for developing each child interest in arts and the ability to express their artistic ability and creativity, to acquire knowledge and aesthetic understanding, to nurture and develop talents.

Job Responsibility:

• Prepare course materials and execute planned art curriculum lessons in group settings.
• Educate and nurture child to express artistic ability, creativity through principles of art and techniques.
• Demonstrate art techniques in activities including drawing and painting.
• Provide guidance by which children develop aesthetic concepts and appreciations.
• Guide and explain to children on proper care and use of art materials and tools.
• Adopt supportive classroom approach which facilitates positive learning and development.
• Encourage children to express their own personalities and thoughts through creative process.
• Evaluate each child’s performance and growth in knowledge and aesthetic understandings.
• Provide quality feedback on child’s development progress.
• Participate in campus events including parent meeting sessions and festive events.
• Perform any other duties and responsibilities as assigned by the Art Teacher (Supervisor).

Job Requirement:

• Possess Diploma or Bachelor degree in Arts or equivalent.
• Prior experience working in classroom setting is an added advantage.
• Candidates who are innovative, highly driven and take initiative are encouraged to apply.
• Passionate in engaging, teaching and developing children.

Looking forward on your resume. Please drop your resume to [email protected].

Regret to inform you that only shortlisted candidates will be notified.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm

Job Description :

- Communicate with clients to understand their needs, preferences, and budget.

- Provide professional interior design advice, including space planning, material selection, color schemes, etc.

- Prepare and present innovative interior design proposals to meet client requirements.

- Coordinate with suppliers, contractors, and other professionals to ensure smooth implementation of design plans.

- Provide professional insights on interior design trends and market dynamics.

- Collaborate with the sales team to drive sales and achieve performance targets.

Requirement :
- Experience or non-experience welcome
- Manager guided & training provided for non-experience
- High profit sharing & attractive allowance provided
- In-house Leads provided
- Responsible, Self-Motivated & Discipline
- Immediate vacancy for full-time

Job Description :

- Communicate with clients to understand their needs, preferences, and budget.

- Provide professional interior design advice, including space planning, material selection, color schemes, etc.

- Prepare and present innovative interior design proposals to meet client requirements.

- Coordinate with suppliers, contractors, and other professionals to ensure smooth implementation of design plans.

- Provide professional insights on interior design trends and market dynamics.

- Collaborate with the sales team to drive sales and achieve performance targets.

Requirement :

- Experience or non-experience welcome

- Manager guided & training provided for non-experience

- High profit sharing & attractive allowance provided

- In-house Leads provided

- Responsible, Self-Motivated & Discipline

- Immediate vacancy for full-time

JOB SCOPE

1. Responsible for SOP of Medicine Clinical;

2. Plan, develop, oversee and monitor progress of clinical development projects;

3. Evaluate the safety information of the project and ensure the regulatory compliance of the safety report;

4. Track and analyze the domestic and foreign medical trends and scientific research trends of cell therapy, and understand the progress and trends in the field;

5. Establish good cooperative relations and conduct professional communication with clinical experts and researchers, clinical trial institutions, CROs and other partners;

6. Contribute medical inputs to clinical protocols, institutional review board submissions, study reports, regulatory documents and scientific manuscripts;

7. Act on behalf of the Biosyngen team, as assigned by the management;

EXPERIENCE REQUIREMENTS

1. Professional background in the medical or life sciences (e.g. MD, Ph.D., PharmD, pharmacist), ideally with a minimum of 10 years in a pharmaceutical or biotech company, or public healthcare institution;

2. Able to independently design and write medical plans, minimum of 5 years of clinical medical plan writing experience;

3. Competency in the conduct and monitoring of clinical trials and clinical development projects, including the regulatory submission process and guidelines;

4. Familiarity with oncology clinical research and therapeutic development. Prior experience with immune oncology projects will be an advantage;

About TSL:

TSL Media Group is Singapore’s leading data-driven and content-led media tech collective. The Group has a team of over 200 staff and is home to some of the most well-loved media brands in the region, such as TheSmartLocal, Must Share News and Eatbook. Driven by a mission to connect the world through a hyperlocal lens, TSL Media Group has an annual viewership of over 200 million pageviews and 200 million video views across all of its websites and social media platforms. For more information, visit https://tslmedia.sg/

TSL is built on an energetic and collaborative work culture. We operate on hybrid work arrangements in a bid to aid employees balance work life and personal life.

This is an exciting opportunity that is also open for current students and recent graduates who are passionate about video production, content creation, digital marketing, project management in the new media industry!

At TSL Media Group, you won’t just be joining a team – you’ll be joining a community of creatives who are committed to making a difference in the digital media landscape.

About the role:

We are seeking an Editorial intern who will primarily be gathering information and research before ideating and pitching them to our editors.

You will get to write different types of articles such as perspectives, listicles, reviews, and news posts.

You must be able to commit to a minimum of 24-weeks (6 months) internship.

What you will do:

• Ideate and pitch high-quality long-form and short-form articles to editors
• Write articles that aligns with the company's brand and tone, including perspectives, listicles, reviews, and news posts
• Gather information, fact check, and write digestible articles in a compelling and balanced manner
• Assist with photo sourcing and market research to enhance articles
• May attend events, tastings, and other out-of-office work to support the creation of articles

The successful candidate should have:

• Possess or currently studying for a Diploma/Degree in Media/Communications Studies or equivalent
• Strong command of English and able to articulate points concisely and coherently when writing
• Versatile and able to write well under pressure and meet tight deadlines
• Outstanding verbal and written communication skills
• Pleasant and professional disposition, to represent the company professionally at all times
• Meticulous and good eye for content/trending topics
• Able to commit for a minimum of 24-weeks (6 months) internship

What you will gain:

• Opportunity to set foot into the media industry through a leading, homegrown media company
• Undergo a holistic journalism experience - learning how to pitch ideas, research, attend media events, interview profiles, communicate professionally etc.
• You will also gain other digital media skills such as SEO and basic image editing
• Potential for future employment opportunities based on performance

How to Apply?

Please submit your application with an attached CV and relevant portfolio via: https://careers.tslmedia.sg/jobs/apply/editorial-assistant-143

Kindly note that applicants with a portfolio (i.e. written work) will be prioritised.

Only shortlisted applicants will be notified.

• Attending and participating in meetings and training sessions.

• Ensuring clean, safe and well-organized spa facility.

• Setting up spa and work stations, and ensuring cleanliness and tidiness throughout shift.

• Assisting with keeping linens clean and tidy, and replacing them between sessions.

• Sterilizing equipment.

• Accompanying guests to and from treatment rooms.

• Consulting with clients to identify appropriate massage services.

• Providing massage services listed in brochure.

• Maintaining records and filing documentation.

• Complying with all applicable standards, rules and regulations

As a Temp Retail Assistant at The Closet Lover, you will focus on providing the best TCL customer experience for every customer. You will help ensure the store achieves operational and financial goals and will embody the TCL culture.

This position is paid hourly. For a period from Dec 2024 to end January 2025.

Your day-to-day:

• Provide warm, spirited and empathic service to everyone who enters the store
• Embody TCL culture and communicate it to fellow team members and customers
• Learn and harness perfect understanding about our brand and products
• Assist with opening and closing duties
• Keep our store clean and tidy
• Communicating with customers and collaborating with the team
• Organising and preparing the stocks in the storeroom

If you are:

• Fond of TCL products and fervent of the brand
• A believer of TCL vision and mission
• A team player who is comfortable with a fast paced environment
• A conscientious self-starter who is able to solve problems and learn from their own mistakes
• Passionate about helping others and likes to put a smile on others’ faces
• Great at communicating and have some experience in any customer-service focused environment / retail industry

We want you!

Staff discount for TCL merchandise

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly management account annual financial statements
• Responsible for accounting processes and tasks which includes GL, account reconciliation, schedule maintenance etc.
• Coordinate and liaise with internal department members to support all accounting reporting and operation matters
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities as and when required
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST), audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when require
• Participate in ad-hoc projects

• Bachelor's degree in Accounting or Finance
• Minimum of 2 years of experience as a Finance executive with full set accounting experience
• Strong knowledge of accounting principles and practices
• Proficiency in using accounting software, such as Xero
• CPA certification strongly preferred
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Solid understanding of financial statements and financial analysis techniques
• Exceptional organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong ethical standards and commitment to confidentiality
• Proficient in Microsoft Excel and other Microsoft Office applications

Role Overview: Red Alpha Cybersecurity Pte Ltd is seeking an energetic and results-driven Sales to join our expanding sales team. In this role, you will be tasked with generating new business, building relationships with clients, and promoting our range of cybersecurity solutions to meet client needs.

Key Responsibilities:

• Identify and source new sales opportunities through prospecting, cold calling, and networking activities.
• Develop and maintain strong relationships with new clients.
• Conduct sales presentations and product demonstrations to potential clients.
• Engage with clients to understand their requirements and propose relevant cybersecurity solutions.
• Manage the sales pipeline to ensure sales targets are met on a monthly and quarterly basis.
• Collaborate with the marketing team to align sales strategies and marketing campaigns.
• Prepare sales reports and forecasts as required.
• Stay updated with industry trends and developments in cybersecurity.

• Must be a Singaporean or Permanent Resident.
• A minimum of 2-4 years of experience in sales, preferably in the cybersecurity sector.
• Demonstrated ability to meet or exceed sales targets.
• Strong communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a team.
• Proficiency in using MS Office Suite.
• Self-motivated with a strong desire to succeed and drive new business.
• A proactive approach to problem-solving and customer engagement.

• Medical Health insurance
• Training Development Fund
• Team Building and Retreat events
• Start Up Vibe (if that’s the thing for you!)
• Attractive commission plan

Come play and experiment with us in our livestreaming and broadcast lab. Equipped with the latest and greatest equipment in the streaming and broadcast industry.

Who are we?

We are a multidiciplinary events and video production company that serves listed companies and global tech companies in their live, virtual and hybrid event production as well as pre recorded videos such as marketing and corporate videos.

You will be a part of the team that makes videos like these

https://www.motionmediaworks.com/socialmediamarketing

https://www.motionmediaworks.com/tvcproduction

And be on exciting live streaming events like these

https://www.motionmediaworks.com/livestream/production

You are

You love learning and experimenting with new workflows, organzied and are a team player. You are also as comfortable with the computers and technology as well as getting physical on days when we need to deploy on location. You would have the mindset that work is play and play is work then you are what we are looking for. Someone to join the team and come play with us.

Roles & Responsibilities include but not limited to:

Plan and execute pre-event and post-event operations meetings

Liaise with venue management to ensure events are properly staffed

Produce detailed proposals for events (timelines, venues, suppliers, legal obligations, staffing, and budgets)

Manage and coordinate suppliers and all event logistics (for example, venue, catering, travel)Itinerary planning, reservations, and booking

Provide on-site support for events

Monitor event activities to ensure the client and event attendees are satisfied

Generate and collate invoices for payment to vendors

Certain administrative work will be expected

Preparing and operating AV equipment including TVs, sound systems, projectors etc.

Set up and tear down of all audio visual equipment in a timely manner.

Coordinate with clients on requirements during and before setup.

Ensuring customers are satisfied with the setup of all equipment.

Routine check and testing of AV equipment before and after each event, and rectify issues.

Warehouse management

Laying of electrical cables and any AV cables.

Assist with logistics set up for all events.

Any other ad-hoc duties as and when assigned.

Personal responsibility and initiative to resolve issues, always clearly communicate with both internal and external stakeholders.

Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.

General Requirements

Good team player with service-oriented mindset

Vmix or OBS operation and troubleshooting knowledge

High responsible, punctual and good time management

Attention to details and well organised

Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

Adaptable to changes, stress and last minute requirements

Positive, can do attitude

Calm and level headed

Good problem solver

Prior basic AV or Technical knowledge preferred

Working hours: 5.5 days work week

Fresh graduates from ITE or Polytechnic are welcomed to apply

Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

Possess good Time-Management, Well-Organised, Attention to Detail, Team-Oriented, Event Planning, and Microsoft skillset

Good organisational, analytical, and coordinating abilities

A team player with excellent problem-solving ability

Job Highlights

===========

• Ability to upskill and learn new things
• Opportunities to try out and be exposed to new technologies
• Casual environment

Job Description

=============

• Supervise and train AV crew
• Operation of all audio-visual equipment with the aim to provide high quality technical standards
• Setup and teardown of AV equipment, led wall at events
• Setup, program and teardown of analog and digital audio mixer at events
• Setup and teardown of lighting at events
• Serve as sound and lighting technician for events
• Ensure that the audio-visual equipment is tested and in correct working order before use at an event
• Investigate equipment faults and recommend actions to rectify
• Maintain audio visual equipment including routine inspections and preventative maintenance
• Maintain a strong working knowledge of video and audio equipment, LED video wall, wireless technology, computers, projectors, and video conferencing equipment
• Coordinate integration with specialty audio visual equipment as needed
• Responsible for cord management & safe set up and dismantle
• Provide regular feedback to Company on communication issues and service improvements
• Liaison with project manager regarding the exact audio-visual requirements for events. This will include assistance with PowerPoint presentations, audio and video conferences

General Requirements

===================

• Singaporeans or PR ONLY
• Experienced Sound, Lighting and AV Technician. Live video mixing experience will be an advantage.
• 2+ years experience training and supervising AV crew.
• Diploma holder will be an advantage.
• Highly responsible, punctual and good time management
• Attention to details and well organised
• Good communications and interpersonal skills
• Team player with good discipline and working attitude
• Service-oriented mindset
• Flexibility to work irregular hours and weekends as required by event schedules
• Versatile, willing and flexible to take on broad spectrum of tasks and new tasks
• Adaptable to changes, stress, and last minute nature of events industry
• Passion about Audio Visual Technology and learning new technologies
• Positive, can do attitude
• Calm and level headed
• Good problem solver
• 6 day work week
• Class 3 driving licences will be an added advantage

Singaporeans or PR ONLY

Experienced AV Technician and driver

Singapore class 3 (Manual) driver license and driving experience required

Job Highlights

===========

Full Time position.

Opportunity to upskill and learn new things. Career advancement

Opportunities to try out and be exposed to new technologies

Casual environment

Roles & Responsibilities include but not limited to:

======================================

- Follow arrangements and company standard procedure.

- Safely transporting audio visual equipment to specified locations in a timely manner.

- Assisting with the loading unloading packing and setup of TV and speakers.

- Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing / fines.

- Ensuring safe driving at all times and not tail-gating vehicles in order to avoid accidents and damages to the delivery vehicle.

- Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.

- Reporting any accidents and vehicle damage to management.

- Good working attitude and communication skills

- Able to work OT

- Setup TV

- Setup Speakers and other AV equipment

- Lay cables in a neat manner

General Requirements

==================

- Singaporeans or PR ONLY

- Experienced AV Technician and driver

- Singapore class 3 (Manual) driver license and driving experience required

- Highly responsible, punctual and good time management

- Attention to details and well organised

- Good team player with service-oriented mindset

- Experience setting up sound system, digital and analog audio mixer, LED video wall and other AV equipment will be ideal

- Work at height certification will be ideal

- Versatile, willing and flexible to take on broad spectrum of tasks and new tasks

- Adaptable to changes, stress and last minute requirements

- Positive, can do attitude

- Calm and level headed

- Good problem solver

Job Responsibilities:

Client Communications Management

• Set SOP for Client Communications (e.g.: service recovery, guidelines for handling customers from different feedback channels, SLA to customer feedback, preparation of FAQ, etc.)
• Reply all customer enquiries and feedback within stipulated timelines via various channels (e.g.: calls, email, live chat, social media, etc.)
• Assist customers with regards to the status of their orders
• Assist customers or operations team to source / locate products
• Use of initiative to identify and follow up sales opportunity with customers
• Maximize cross sales opportunities in all correspondence by suggesting related products to original inquiries
• Work closely with the Order Fulfillment Team, Inventory, IT and Sales & Operations Team on a daily basis
• Prepare Client Communications reports
• Master and well-trained in handling all customer feedback
• Understand and provide support for exchange and returns
• Constantly look out for ways to improve work processes and Client Communication levels
• Constantly drive improvement in processes and Client Communication levels to deliver KPIs
• Stay in trend and knowledgeable for new Client Communication tools (e.g.: chat line) or information
• Require to work in shifts and on weekends and public holidays
• Any other tasks as and when assigned by the Management

Administrative Duties

• Assist ECommerce team in administrative duties
• Prepare weekly/monthly reports on live chat performance, number of compliments, complaints, feedbacks and enquires accordingly to the sources
• Management of the membership and customer feedback database, i.e. data entry of membership details and feedback forms
• Other ad-hoc administrative duties

Job Requirements:

• Minimum Diploma, preferably with at least 1 year of experience in Service Industry
• Good interpersonal and communication skills
• Proficient with Microsoft Office suite and Email
• Knowledge of Salesforce is an advantage
• Client Communications oriented and committed to handling customer grievance
• Proficiency in both written and spoken English, and at least one other language
• Ability to speak mandarin to liaise with Chinese speaking customers
• Ability to speak German, Italian, French to liaise with the UK customers
• Applicants with experience with global returns and exchange procedures will be highly considered
• Fun, vibrant & outgoing personality with great personal style
• Keen sense of fashion and a passion for the fashion industry
• Able to work shift hours, weekends, and public holidays***

Job Description

· Control and manage incoming and outgoing documents

· Responsible for full inventory of documentation & its easy retrieval

· Review and maintain the accuracy of records, updating where necessary to ensure they are up to date.

· Communication with relevant persons who need to submit documents

· Coordinate with project team to ensure compliance of all documentation

Skills / Qualifications

· Candidate must possess at least a Nitec in Business Studies / Engineering preferred

· At least 1 year of relevant experience in a construction company.

· Detail-oriented and organised

· Highly motivated, well organized, resourceful and proactive

· Possess good interpersonal skills with sound written and oral communication skills

Accounts Executive

Hexacon Construction is seeking an accounts executive immediately.

What’s on offer

This is a permanent role based at Balestier Road.

· SGD 2,600 - $3,700 monthly, depending on experience and qualifications

· 5-day work week

· 14 days annual leave

· 3 months probation

Reporting to the Finance Controller and Senior Accountant, you are responsible for:

· Maintain accounting general ledgers within accounting software and on Excel

· Perform general ledger, bank, supplier statement reconciliation

· Assist in preparing monthly management accounts, quarterly GST Form 5

· Assist with auditor and tax agent queries, providing of relevant information

· Accurate data entry into claims submission, supplier and payment processing

· Other ad-hoc duties

The successful candidate should:

· Degree / diploma in accountancy

· Ideally, 1-3 years of accounting experience. However, fresh degree / diploma graduates are still welcome to apply

· Meticulous, with an eye for detail

· Spoken and written English proficiency

· Candidates with prior experience with IFCA accounting software will have a significant advantage, but not a must

· Live within the Balestier / Toa Payoh / Bishan area

Job description

· Review the safety management system and offer suggestions for enhancement.

· Implement and oversee the ECM Plan as per requirement.

· Collaborate closely to monitor earth control activities at different stages of the project.

· Manage on-site safety audits.

· Investigate incidents/accidents and propose corrective actions to prevent recurrence.

· Ensure staffs adhere to statutory acts, regulations, company safety protocols, and industry codes.

· Demonstrate effective communication abilities to interact with colleagues, clients, and governmental bodies.

· Perform any other ad-hoc duties as assigned.

Requirements

· Diploma in Workplace Safety & Health or equivalent

· Registered WSHO with ECO and ECMO

1. Primary Responsibilities

• Project Maintenance Management: Oversee maintenance teams’ tasks across multiple project sites, ensuring timely, cost-effective, and quality service.
• Scheduling & Planning: Develop, schedule, and rectification procedure and ensure timely repairs.
• Budgeting & Cost Control: Manage maintenance team expenditures and track expenses, and identify cost-saving measures.
• Quality Assurance: Ensure maintenance team meets industry standards, client requirements, and conmpany’s quality guidelines.
• Risk & Compliance: Ensure adherence to safety protocols, compliance with regulatory and company standards, and mitigate risk on project sites.
• Client Liaison: Act as the primary contact for clients and consultants concerning maintenance and defect rectification.
• Vendor & Supplier Coordination: Manage relationships with suppliers, negotiate service contracts, and ensure materials meet project specifications.

2. Leadership and Team Management

• Team Supervision: Lead and manage maintenance staff, including training, scheduling, and performance evaluations.
• Training & Development: Ensure that maintenance personnel are trained in safety procedures, equipment handling, and troubleshooting.
• Performance Monitoring: Regularly assess team performance, address any gaps, and promote staff development and skill enhancement.

3. Technical Skills and Knowledge

• Technical Knowledge: Deep understanding of construction technology and method used in the industry and expertise in their maintenance and preventive requirements.
• Problem Solving: Diagnose and resolve maintenance issues efficiently to minimize inconvenience to client.
• Safety Standards: Strong knowledge of workplace safety and health regulations, particularly in construction site.
• Software Proficiency: Familiarity with relevant software for planning and record-keeping.

4. Reporting & Documentation

• Maintain accurate records of maintenance activities, including work orders, inspection reports, and incident logs.
• Provide regular updates and detailed reports to management and clients on equipment performance, maintenance costs, and any challenges.

5. Qualifications

• Education: Degree in engineering, facilities management, or related field.
• Experience: At least 7-10 years of experience in a maintenance role, with prior leadership experience preferred.
• Skills: Strong communication, negotiation, and project management skills.

6. Key Competencies

• Analytical Thinking: Ability to assess needs and identify areas for improvement.
• Attention to Detail: Precision in inspection, rectification procedures, and adherence to protocols.
• Time Management: Efficiently prioritize tasks and manage resources to meet deadlines.
• Adaptability: Ability to handle unexpected challenges and adjust maintenance plans as needed.

1. Primary Responsibilities

• Quality Planning & Documentation: Develop, implement, and maintain a project-specific Quality Assurance (QA) and Quality Control (QC) plan that aligns with BCA CONQUAS standards, ensuring all quality processes meet assessment criteria.
• CONQUAS Compliance Monitoring: Monitor construction activities to meet CONQUAS requirements, ensuring each component (structural, architectural, and M&E works) adheres to the system’s quality benchmarks and detailed criteria.
• Material Inspection & Testing: Oversee the inspection and testing of materials used on-site, ensuring conformity with BCA-approved materials and standards under CONQUAS. This includes managing third-party testing agencies when required.
• Site Audits & Inspections: Conduct frequent site inspections and audits focused on CONQUAS criteria, including workmanship, material application, and defect minimization in structural, architectural, and M&E works.
• Non-Conformance Management (NCR): Identify, document, and address non-conformances, particularly those impacting CONQUAS scoring. Recommend corrective actions, ensuring rectifications align with quality standards to avoid future issues.

2. Collaboration with Project Team

• Coordination with Site Engineers & Supervisors: Work closely with site engineers and supervisors to ensure construction methods comply with CONQUAS specifications, providing guidance on quality protocols and rectifications as needed.
• Client & Consultant Interaction: Act as the primary quality liaison with clients and consultants, updating them on QA/QC matters and addressing quality concerns directly related to CONQUAS scoring.

3. Reporting & Documentation

• Quality & CONQUAS Reports: Prepare quality and assessment reports, including checklists and summaries that reflect compliance with CONQUAS scoring standards, inspection records, and non-conformance resolutions.
• Record Management: Maintain comprehensive QA/QC records, including BCA CONQUAS documentation, material certificates, inspection logs, and testing results.

4. Technical Skills and Knowledge

• CONQUAS Standards & Guidelines: In-depth knowledge of BCA’s CONQUAS standards, especially in structural, architectural, and M&E works criteria, assessment scoring, and inspection guidelines.
• Inspection Techniques & Tools: Proficiency in inspection techniques and tools that align with CONQUAS criteria, including non-destructive testing (NDT) and visual inspection practices.

5. Training & Development

• CONQUAS Training for Team: Train the construction team on CONQUAS requirements, quality assessment protocols, and best practices to enhance work quality and scoring.
• Continuous Improvement: Promote continuous quality improvement initiatives that reflect CONQUAS requirements, addressing observed quality gaps with updates to procedures.

6. Qualifications

• Education: Diploma/ bachelor’s degree in civil engineering, construction management, or related field
• Experience: 3-5 years of experience in a QA/QC role within the construction industry, with added experience in managing Quality Marks assessment processes or certifications a significant advantage
• Certifications: BCA-Approved CONQUAS training or relevant quality certification such as ISO 9001:2015 in Quality Management Systems.
• Skills: Strong analytical skills, attention to detail, and the ability to assess and improve quality standards.

7. Key Competencies

• Attention to Detail: Strong focus on details in line with CONQUAS quality metrics for structure, architecture, and M&E works.
• Communication Skills: Ability to clearly communicate quality standards, updates, and CONQUAS requirements to all team members and stakeholders.
• Problem Solving & Decision-Making: Effective in resolving quality issues that may affect CONQUAS scoring, ensuring timely solutions.
• Adaptability: Ability to adjust processes to meet dynamic project needs while adhering to CONQUAS standards.