We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Investment Banking Division works on some of the most complex financial challenges and transactions in the market today. Whether advising on a merger, providing financial solutions for an acquisition, or structuring an initial public offering, we handle projects that help clients at major milestones. We work with corporations, pension funds, financial sponsors, and governments and are team of strong analytical thinkers, who have a passion for producing out-of-the-box ideas

• Industry Group Coverage Banking works in developed and emerging markets worldwide to deliver banking services for a wide range of industries. Our team approach to client service enables our bankers to play an important role in building relationships and executing transactions. Classic investment bankers have expertise advising clients across industries, regions and products. Teams are organized by industry group, including Consumer Retail Group, Financial Institutions Group, Financial and Strategic Investors Group, Healthcare, Industrials, Natural Resources, Real Estate, and Technology, Media and Telecom, as well as by region, country and company size as part of the Cross Markets Group

YOUR IMPACT

The Investment Banking Division Classic Coverage Team is looking for a VP to be based in Singapore.

Our Vice Presidents play an important role in developing and strengthening our client relationships, participating on our advisory teams and in structuring and executing a full range of financial transactions. Their responsibilities include analyzing financial models, organizing and preparing client presentations, executing transaction processes, and assisting in origination. They will gain exposure to the firm’s businesses and expand their knowledge of the investment banking industry, as they develop key analytical, communications and marketing skills.

SKILLS & EXPERIENCE

• Bachelor’s degree in a financial discipline.
• Minimum 8 years’ investment banking or equivalent experience.
• Experience working within M&A / IBD preferred, ideally covering the SEA market.
• History of outstanding academic and professional achievement.
• Strong team orientation and a demonstrated ability to work effectively with team members in multiple groups and regions.
• Mandarin and/or local languages (Bahasa, Thai, etc.) beneficial, to cover relevant language speaking clients and conduct due diligence and business activities in the local languages.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Company overview

Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Nomura's Operations department supports the company's business activities through efficient operational processes. The team collaborates with senior leadership, business units, and stakeholders to develop effective operational strategies, providing guidance on process design, implementation, and management to align operations with business objectives. Nomura's Operations team specializes in trade processing, settlement, custody, and asset servicing, known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's Operations department is well-positioned to continue driving growth and success in the financial industry.

Function Overview
The Know Your Customer (KYC) Controls team has a regional exposure covering the controls against money laundering and terrorist financing for different entities of Nomura in the region. The requirements for compliance are conferred by regulations and guidelines in different countries.

Role description

• Conduct name screening for client on-boarding or periodic review due diligence for Wealth Management clients, counterparties and other parties
• Ensure name screening alerts are handled according to Bank guidelines and procedures
• Ensure client information and documents are validated / updated correctly for name screening
• Ensure proper reasoning and justification on any escalations to FCC, Legal & Compliance teams
• Ability to work with minimal supervision, oversight and with cross region teams
• Flexible and be quick to adopt change in policies, systems and requirements

Job Requirement:

• Degree in Banking/Business/Economics/Finance
• Preferably with 1 to 2 years of relevant experience in KYC
• Knowledge of AML/KYC regulatory requirement in Wealth Management / Private Banking
• Team player and willing to take on adhoc initiatives and projects
• Accuracy, attention to details to avoid errors
• Proficient technically and analytically
• Good communication and interpersonal skills
• Good knowledge and skills on MS Excel and MS PowerPoint
• Ability to read and understand Chinese is an advantage

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

Nomura is an Equal Opportunity Employer

SFID: 5633

Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

Based in Singapore, this Senior Engineer, Data role reports into Engineering Manager and will play a critical role in building the pioneer Data Engineering Team at Viki!

About the Data Engineering Team

Viki is establishing a Data Engineering team from the ground up, for the purpose of addressing the business’s growing data needs. This team is going to be responsible for designing and implementing a data architecture that is able to provide reliable data systems and clean data for various stakeholders across Viki including but not limited to

• Data Analysts who need to spend a lot of time finding insights from the data, build reports to track business performance against OKRs,
• Product Managers who need to understand our customers’ behaviors, their journey on our platform, understand customer funnels,
• Marketing teams to be able to build customer segments for marketing campaigns,
• Content Operations to track the performance of our shows across various markets and customer segments,
• CRM team to understand our customer and manage our relationships with them, and so on

Building this overall data architecture includes designing and building the ingestion systems for different data formats (files, databases, events), designing processing pipelines that can scale with data volume, data management strategies (Data Lake, Data Warehouse) that’s optimal for long term storage, queries for reporting / visualization, building APIs as well as ML models on top of and data sharing with third-party applications for both batch and streaming data. While doing so, set up proper data governance practices and policies for data retention, compliance, PII handling, GDPR/PDPA/CCPA handling, among other things.

In addition to this, in the longer term, the team is expected to build abstractions and data models that can enable future needs with building systems for content recommendations, search recommendations, building as well as operationalizing machine learning models for subtitle translations, recommendations, churn prediction and so on.

Key Responsibilities:

• Translating the pipelines into reusable and scalable data pipelines and frameworks for ingestion, processing, storage and consumption
• Perform root cause analysis on internal and external data systems to answer specific business questions, identifying and calling out data and systems issues, and improvements in a timely manner
• Improving and maintaining the existing application & workflows’ correctness, performance, SLAs and architecture’s integrity
• Upholding adherence to the right data engineering practices while building the data systems and pipelines, such as proper automation testing, CI / CD, logging, monitoring and alerting, while highlighting areas of improvements
• Contribute to POCs in evaluating SaaS or PaaS vendors that can solve specific problems in our architecture
• Identifying patterns in code and refactor them into modules that are easy to extend / reuse
• Performing code reviews of the team’s PRs and ensuring high standards of code quality, in addition to ensuring that development guidelines are followed
• Guiding junior members of the team on technically complex aspects of the system, or wherever necessary

Requirements:

• Bachelors or Masters in Computer Science or a related field, or a strong past work experience in building software systems or products
• 4-8 years of experience in developing production critical software, including 3-4 years working on data related systems.
• Strong knowledge of software concepts, design patterns, refactoring and automated testing
• Good judgment and diligence to know what patterns to use, when and where, and are able to confidently hold constructive conversations on it with the team
• Strong communication skills and are able to explain technical and non-technical concepts to the junior members of the team, as well as the peers and managers
• Good hands-on experience building APIs using: Java, Scala, Golang and /or Python, or willingness to pick one of them / Relational and / or NoSQL DBs (Postgresql or Mysql or MongoDB or equivalent) / Caching technologies like Redis or Memcache
• Very strong SQL knowledge and experience working on query optimization, data modeling
• Good experience working with / using one or more of the following: Data Warehousing technologies such as Redshift, BigQuery, Snowflake or other big data storages like CockroachDB, Cloud Spanner, BigTable, etc / Any Data Processing frameworks and technologies such as Spark, Apache Beam, Dataflow, EMR, AWS Glue / Messaging systems such as Kafka, PubSub and Stream processing / Open File Formats such as Parquet, ORC, etc / Building and operating data applications in cloud environments (AWS or GCP)
• 3rd-party solutions and technologies such as Fivetran, Snowplow, Segment, or the likes of it
• Added advantage, if you have knowledge of data infrastructure management and Infra-as-Code (IaC)

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

• Working Days: 5 days’ work week
• Working Hours: 8:15 am–6 pm (Mon-Fri)
• Office Location: Joo Koon Crescent
• Salary Range: $2500 - $3500

Responsibilities:

• Assist project engineer design drawing & technical documentation.
• Responsible for Engineering Design & Drafting.
• Prepare & develop system P&ID and conceptual general arrangement drawings.
• Performance hydraulic calculation.

Requirements:

• Candidate must possess at least ITE/Diploma in Engineering (Mechanical/Electrical/Marine)
• Familiar with Autocad skill

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Vast knowledge of social media platform, Knowledge of Dreamweaver, photoshop, illustrator or fireworks, strong editing and writing skills, to provide IT support
• Able to work with wordpress with elementor or similar, able to work with photo/video editing
• Familiar with hardware maintenance
• Preferably Junior Executive specialized in IT/Computer - Network/System/Database Admin or equivalent.

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar, India and Phillipines .

Seeking experience SALES Personnel to join our family orientated company. We believed in work life balance!

SALES PERSONNEL Responsibilities:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers over the phone and emails.
• Able to communicate and coordinate well with peers.
• Able to work independently and with minimum supervision
• Handle Enquiries and Requests

Requirements:

Experience working in Maid agency

Basic PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

• 5.5 Days (8.30-5.30pm/8.30-12.30pm)
• $3000 - $4000
• Joo Koon

Requirements:

• Minimum 3 years of warehouse supervisory experience with Diploma/ Degree
• Familiar with warehouse SOP

Job description:

• Manage activities of the warehouse operations
• Daily planning and controlling of manpower, material handling equipment and warehouse space
• Involvement in day-to-day operations
• Assign and monitor daily tasks to workforce in Warehouse
• To enforce compliance to the warehouse procedures
• Ensure tasks assigned to Warehouse operation team are completed on time
• Coordinate and work closely with Logistics Officer on goods receiving and delivery
• Assign and Coordinate with drivers on daily deliveries and other transportation requests
• Responsible for order processing, goods receive, goods issue, stock allocation, picklist preparation.
• Other ad-hoc duties as assigned

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Description :

• Process all incoming and outgoing calls accurately and courteously ;
• Records and controls accurately wake up calls;
• Liaise with callers in co-operation with concerned departments;
• Assists guests with international calls and directory queries;
• Attends to all guest queries and requests promptly, calls guests by name whenever possible;
• Handles guests needs or requests and reports complaints to the Manager on Duty ;
• Aware of local telephone listings and frequently dialed numbers ;
• Strictly abides by standards policies and procedures governing cases of emergency such as fire, and other critical situations in the hotel;
• Assist with Reservation queries.

Requirements 

• Possess at least a GCE ‘N’ / ‘O’ Level or equivalent; 
• At least 1 year of experience in related field; 
• Excellent in communication and interpersonal skills;
• Proficient in Microsoft Office, Opera and/Opera Cloud;
• Able to work independently and as a team member; 
• Willing to take on a three (3) rotating shifts jobs in weekends and Public Holidays;
• Able to commence employment within short notice period. 

• Application of chemical and/or physical testing methods and standard operating procedures.
• Responsible for installing new instruments, developing new methods and validating methods.
• Prepare quarterly, monthly and special reports based on analytical chemistry work papers and/or measurement methods.
• Conduct investigations and report any abnormalities in laboratory measurements.

Requirements:

• Minimum bachelor’s degree in chemical Process or equivalent.
• At least 2 years of working experience in semiconductor or manufacturing.
• Thorough knowledge of analytical methods, preferably in trace metals analysis.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

To provide application support the following system:

1. CRMS

2. CIMS

3. CRMS

• Daily Monitoring and Support of servers and equipment
• Monitoring of alerts during and after office hours
• Perform hotfixes as and when required.
• Perform monthly deployments and quarterly DB password change.
• Adhoc task related to system activities such as server patches, troubleshooting and assist in monthly report preparation.
• Monitoring of servers to ensure efficient operations.
• To be well versed with our integrated Customer Relationship Management system in order to respond to technical queries.
• To provide first level support to business users in a timely, effective, and efficient manner.
• To collaborate with business partners, third party vendors, and technology teams to achieve effective issue resolution within the specified SLA.
• To analyse, document and track all actions taken throughout the lifecycle of the issue.
• To evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues.
• To participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users’ requirements.
• To assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved.
• To report to the Project Manager pertaining all production support activities.
• To participate in system maintenance activities at odd hours when required including midnights, weekends and public holidays.

Role Overview:
Lead the organization's digital presence and marketing efforts, managing a team of digital marketing professionals. Requires strong technical proficiency, project management, and leadership skills.

Key Responsibilities:

• Website Management: Supervise and coordinate web-related activities, utilizing content management tools such as Interwoven or Hybris. Lead website revamp projects for enhanced user experiences.
• Digital Campaign Management: Plan, execute, and optimize digital marketing campaigns using platforms like Microsoft Dynamics 365, Pardot, or HubSpot. Develop strategies for effective online engagement and lead generation. Create and manage dashboards for campaign performance analysis.
• E-commerce Oversight: Drive and enhance e-commerce initiatives, collaborating cross-functionally to improve the online purchasing journey.
• Technical Proficiency: Demonstrate expertise in HTML and coding languages. Lead adoption of new digital marketing technologies.
• Agency Coordination: Collaborate with external agencies, providing clear direction. Ensure delivery of high-quality work within project deadlines.
• Stakeholder Engagement: Communicate effectively with stakeholders at all levels, ensuring alignment of digital marketing strategies with brand goals.

Requirements:

• Bachelor’s degree in Marketing, Communications, IT, or a relevant field.
• Demonstrated expertise in web management.
• Profound proficiency in managing digital marketing campaigns.
• Exceptional project management abilities ensuring timely completion.
• Technical proficiency encompassing a comprehensive understanding of HTML and coding languages.
• Track record of effectively overseeing digital marketing teams, external agencies, and fostering collaboration with cross-functional teams.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24039
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

Key Responsibilities:

Reporting to the Business Development Manager in Singapore and working in collaboration with global client & markets, brand and communications teams, the candidate is expected to do the following:

· Coordinates the preparation of client RFPs, presentations, proposals and pitches.

· Drafts and edits practice and sector materials including brochures, lawyer biographies and client presentations in support of the Firm’s business development opportunities.

· Collects and tracks representative experience and facilitates maintenance of the Firm’s experience database.

· Maintains library of materials for pitches, proposals and RFP responses.

· Conducts research on current and prospective clients and industry trends.

· Prepares submissions and interviews for various industry publications, e.g. Chambers Asia Pacific, IFLR1000 and Legal 500 Asia Pacific.

· Collates and maintains a database of the Firm’s credentials, i.e., awards, rankings, accolades.

· Works with practice leaders to support and coordinate business development initiatives, e.g., client events and meetings.

· Assists with events and webinars – internal and external

· Managing the Firm’s CRM database

· Works on special projects as requested by department management and lawyers.

Requirements:

· A bachelor’s degree from an accredited college or university

· Excellent verbal and written English skills

· Minimum two years marketing and/or business development experience

· Proficient in MS Word, Excel and PowerPoint

· Excellent organizational and project management skills

Preferred:

· Law firm or professional services experience

· Working knowledge of customer relationship management (CRM) and other database e.g. Nexl

· Familiarity with ranking submissions, i.e. Chambers Asia Pacific, league tables, etc

· Experience in working with senior stakeholders/C-suite executives

Other Skills and Abilities:

· Meticulous with attention to detail

· Resourceful, independent and able to work well under pressure

· Proactive team player

· Ability to accept responsibilities and demonstrate initiative

Requires strong project/program management skills; able to lead global, cross-functional teams across business segments. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Requires guidance in only the most complex situations. Acts as a resource for colleagues with less experience.

Key Responsibilities

• Initiates projects and presents justification to obtain project approval for resources and funding
• Leads key projects and programs in support of global logistics network optimization and automation
• Ensures specific project and program objectives and scope are defined, and necessary preliminary activities are completed to allow for effectiveness and focus during later stages of completion
• Ensures all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion
• Ensures all phases of project, program and/or process development are documented, and information required in other functional areas is reported, disseminated, or transferred, as appropriate
• Ensures compliance with Company policies regarding Intellectual Property, Confidentiality, Quality and Safety
• Solves systems and process related issues to support Operations, internal organizations, and external suppliers
• Analyzes data to identify opportunities for improvement and/or cost savings.
• Effectively works with other staff to maximize productivity for the project / program and organization
• Performs tasks as required to support the organization and projects

Experience

• Minimum 7 years of project management in logistics, supply chain management or relevant technical/analytical discipline
• Hands-on, highly organized project manager who has led global projects consisting of cross-functional teams across multiple businesses
• Demonstrated ability to solve complex problems using strong troubleshooting and analytical skills
• Experience leading ERP/systems projects, from Initiate to Close phases
• Demonstrated ability to liaise between Business and IT on project requirements, design, testing, and deployment
• Preferred: Experience leading Logistics process optimization and systems automation and integration projects

Knowledge

• Program/project management, software/system implementations, process standardization
• Specific systems and business processes necessary to support a global logistics network
• PMP (Project Management Professional) certification preferred

Skills

• Ability to build and lead cross-functional teams across multiple business units globally
• Strong project management and leadership skills as well as demonstrated expertise in problem solving, change management and time management
• Excellent interpersonal, communication (both written & verbal), presentation, and organizational skills, with the ability to analyze complex situations quickly
• Proven executive level presence and ability to influence executive level decisions
• Proven financial and business acumen
• Proficiency with MS Excel, PowerPoint, Word, Visio, etc.
• Adept with SAP ERP system

Key Attributes/Qualities

• Self-driven: take the initiative to learn and add value to the organization
• Flexible/adaptable: able to adjust, expand, and change as required to support the organization and projects
• Dependable/Dedicated: make and keep commitments; achieve results; team player
• Curious/Knowledge Seeker: willingness to learn and drill down to understand; able to connect the dots quickly
• Organized/Detailed-oriented: clear communication and detailed project planning; anticipate and mitigate
• Customer Focused: promptly resolve customer issues and respond to inquiries
• Innovative/resourceful: explore all possibilities and networking opportunities to come up solutions

Job Duties & Responsibilities:

1. Work with large and complex financial datasets to develop end-to-end data science solutions for pricingvarious financial products, dynamic campaign optimization, and customer personalization.
2. Conduct research and literature review to assess and evaluate trade-offs between different quantitative algorithms and models.
3. Implement and train AI/ML models and optimize algorithm efficiency (GPU distributed computing, concurrent programming)
4. Refactor and document code into reusable libraries/ APIs/ tools, deploy machine learning ecosystems, and perform sub-system integration as required.
5. Integrate solutions into enterprise MLOps ecosystem and automate CI/CD pipelines for model lifecycle maintenance and monitoring.

Requirements:

1. Good understanding of the data science production life cycle with demonstrable experience working with structured, semi-structured and unstructured data.
2. Excellent software skills (Python, SQL variants) and knowledge in design patterns, code optimization, object-oriented programming.
3. Experience applying quantitative and machine learning algorithms for pricing and marketing.
4. Demonstrable expertise in some of the following domains - econometrics, statistical modelling,time-series analysis, signal processing, reinforcement learning, estimating causal relationships/ counterfactual effects, dynamic pricing.
5. Solid understanding of foreign exchange markets, including knowledge of currency pairs, market dynamics, and key drivers.
6. Hands-on experience in designing and executing digital campaigns and experimentation (A/B, Multivariate, Bandits, Sequential, quasi-experiments), evaluation methodologies (DiD variants), and conducting experiments to optimize campaign performance.

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Connected Customer Support Experience delivers connected support experiences to our customers to gain and keep their trust.

Our Service Manager will be positioned and aligned with our customers as Chief Operating Officers within the account, strategically placed to ensure that we have the appropriate level of engagement to support and drive the customer’s reactive support landscape and improve operational health. As such you will work with some of the world’s largest companies, public sector depts and not for profit organisations pursuing strategic activities, utilising Microsoft technologies to modernise their business.  
We create an environment where you can do your best work and build a career both in the Service Manager role as well as the wider Microsoft. As your interests and goals evolve we will enable you to connect you with a diverse, thriving community that can help you grow.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Resolution

• Acts as an internal expert to resolve longer running, sensitive, or escalated issues or acts as a primary contact for escalated issues on behalf of less experienced IC levels. Identifies and builds relationships with various internal and external teams and senior leaders to resolve customer issues. Leads strategic projects. Informally provides coaching, mentorship, or support to less experienced Support Escalation Managers to resolve customer issues.
• Leads inter-regions, cross-regions, cross-group, or account team unit (ATU) initiatives by creating plans and managing relationships with other business units to improve the customer support experience for a group of customers or a specific region/area. Acts as a subject matter expert on best practices to support the customer experience.
• Reviews status updates to customers and provides informal guidance to others on communicating with internal stakeholders through various channels of communication for highly sensitive or difficult issues.
• Leads strategic projects designed to improve resolution times, customer satisfaction, and support experience.
• Proactively coordinates resources and establishes relationships to drive opportunities within the team and across stakeholder groups in postmortem discussions to remediate future issues.

Collaboration

• Leverages relationships across teams to remove roadblocks. Establishes and oversees the development of written protocols to ensure customer issues are resolved. Identifies reoccurring roadblocks across the team and escalates as needed.
• Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers. Ensures existing processes are not a blocker to customer issue resolution and influences the direction of process improvement efforts with a global perspective. Acts as an expert and provides informal guidance to Support Escalation team members on how to handle moderate to highly complex cases.

Communication

• Manages customer and field expectations around issue response and represents the company independently. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues.
• Communicates and influences internally to drive faster issue resolution.
• Identifies and builds strategic relationships with internal teams, partners, and
  communications with senior leadership to resolve issues that are complex in
  scope.

Process Improvement

• Surfaces feedback from the team and drives collaboration across functions to identify systematic issues and leads process breakdowns to ensure resolution/progress. Creates strategy for process improvements and leads project or workgroup to improve internal processes.
• Reviews postmortem executive summaries and identifies patterns across customer issues. Creates strategies to resolve reoccurring or highly sensitive issues in partnership with leadership.

Vendor Relationships

• Owns and leads relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes.

Other

• Embody our culture and value

Qualifications

Required/Minimum Qualifications

• 9+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 12+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 9+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience
• OR equivalent experience.
• Project management experience.
• Experience working with Microsoft products and services.
• Cloud Technology Certification (Azure Fundamentals. M365 Fundamentals)

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Responsibilities:

• Create and manage Google and Meta Ads campaigns to generate leads and achieve our digital communication objectives.
• Optimize paid advertising campaigns, including Meta Ads, Google Ads, and various social media Ads.
• Conduct thorough market research and analyze data to identify trends and enrollment opportunities.
• Collaborate closely with cross-functional teams to develop visually appealing and on-brand creative content for various digital marketing channels.
• Utilize design tools and software to craft/edit attention-grabbing banners, graphics, videos to produce compelling video content for digital campaigns.
• Stay updated on industry trends and best practices in creative development to ensure our campaigns are visually impactful and resonate with our target audience.
• Implement A/B testing and conversion rate optimization (CRO) strategies to enhance campaign effectiveness.
• Track, measure, and report campaign performance using Google Analytics and other relevant tools.

Qualifications:

• Candidates should have a minimum of 2 years of experience in digital paid advertising, preferably from a digital marketing agency
• In-depth knowledge of digital marketing channels, including social media, search, and display advertising.
• Bachelor's degree in Business, Marketing, IT, or a related discipline.
• Candidates with more experience may be considered for an Assistant Manager position.
• Proficiency with paid advertising platforms, including Google Ads and Meta Ads.
• Strong analytical and data-driven mindset, with some experience using analytics tools to track KPIs and ROI.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• A self-motivated individual with a genuine passion for digital marketing and a willingness to learn and adapt to new technologies and platforms.
• A results-oriented approach with a proven track record of delivering digital lead generation.

(Tobacco products)

5 days, 8am- 5.45pm

Salary: Basic $2400- $2600 + Commission up to $500 (Increment after probation)

With AWS & Variable bonus. Petrol and parking during working hours provided by company; Seasonal parking not entitled

Address: Pasir Panjang

Company products: Duty-free and dutiable Tobacco products

Responsibilities:

• Sell & promote products to clients.
• Meeting clients’ needs.
• Maintaining positive business relationships to ensure future sales

Requirements:

• Minimum 2 to 3 years sales experiences
• Class 3 license (Company van provided, can bring vehicle home subjected to availability)
• Willing to work overtime approx. till 6.30pm (OT claims depending on management approval)

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Who we are…

Crépuscule is a global brand design consultancy.

Over the last 25 years, we have partnered with many world-renowned companies to create the most beautiful and effective brand experiences. Some of our clients are: Vaseline, Dove, Wall’s, Extra Care, Syoss, X-Men, Parachute, Livon, Godiva…

We are a multi-disciplined and multi-sensory consultancy focused on creating brand strategy, identity, brand experience, packaging design, retail environment and brand activation.

The role:

An Account Executive supports the Account Direction team across a number of disciplines and categories, including brand, retail, packaging and digital. The role of the team in the agency is to oversee projects on a day-to-day basis, ensuring that they run smoothly and achieve their potential, providing best-in-class customer service and marketing recommendations.

Daily contact with clients is a key part of the job, so offering new and forward-thinking ideas is essential to the productive communication process. A very confident and assertive attitude is necessary to promote the agency’s ideas and benefits.

Reporting to the company’s director or an Account Director, this is a fast-paced environment that is both demanding and fulfilling, involving the co-ordination of internal and external staff.

Typical activities

• The day-to-day management of clients’ brand, packaging and retail project activities
• Regular communication and liaison with clients at a mid to senior level
• The organisation of client feedback
• Generating accurate reports and status notifications
• Completing projects to a specific schedule and within an agreed budget
• Pro-active activities that encourage teams to perform to the best of their ability
• Budget & administrative follow-up for every project
• Farming and business development to develop sales pipeline

What we are looking for:

The ideal candidate will have:

• A previous experience in professional client relationship management
• A previous experience in the design industry is preferred
• Good client management and presentation skills
• Excellent written and spoken English.
• Skilled in MS office – Powerpoint, Word and Excel
• A keen attention to detail and budgetary constraints, with a lot of rigor
• Full awareness of creative processes and techniques – including digital platforms
• The willingness to learn and grow
• Fresh graduates are welcomed to apply as well

Let us get to know you better by sending us an email at [email protected] with a short write-up of why you'd like to work with us and your CV

• Oversee the operations of the Healthy Ageing Department together with other senior team members
• Identify and analyse key trends and developments, data and collaborations required to meet the department’s vision
• Plan and implement evidence/interest-based initiatives aimed at improving the quality of life of seniors (emphasis: frail seniors who use Community Care services or who are living at home). These include meaningful recreational activities such as the arts (visual arts, creative movement), physical leisure (gardening, taichi), music, inter-generational projects, etc
• Research, plan and implement evidence and interest-informed initiatives in collaboration with partners and the Community Care sector
• Develop and execute strategies to support Community Care service providers (e.g. Active Ageing Centres) in providing meaningful and evidence and interest-informed activities for their clients.
• Analyse information, data and ground insights to identify trends, needs and gaps, and formulate strategies to support activity provision by Community Care partners and service providers.
• Project manage and evaluate the outcomes and effectiveness of the initiatives
• Engage and manage internal and external stakeholders to gain buy-in and partnerships

Job Requirements

• Degree in any discipline with at least 8-10 years of programme management / at least 10 years of relevant experience and 3 years in a managerial capacity
• Strong in programme management and evaluation experience, preferably in healthcare, eldercare and/or social services
• Self-motivated, resourceful with good problem-solving skills and a high level of initiative
• Able to manage multiple projects with excellent project management skills and to thrive under pressure in a fast-paced environment
• Effective communicator (verbal, in writing) with good interpersonal skills and an interest to enhance care for seniors
• Responsible, independent and a good team player

Responsibilities

• Responsible for the technical evaluation, and support for technical management of solar power project development and operation, such as preliminary feasibility study, engineering design, installation and commissioning, monitoring of operation and maintenance of solar power projects
• Lead in the preparation of solar power feasibility study reports and technical aspects of project proposals
• Responsible for preparing the technical specifications for solar power project bidding and leading technical bids evaluation and submission
• Responsible for reviewing various drawing specifications and technical standards such as preliminary design of solar power projects, construction design & drawing, quality manual, and operation and maintenance procedures of solar power plants
• Responsible for guiding the construction, installation, commissioning and acceptance of solar power projects; and lead in technical communication with solar power project construction owners, suppliers and power grid companies
• Responsible for evaluating technical aspects of potential acquisitions / investments into solar power / new energy platforms / companies such as feasibility / competitiveness of solutions / target companies’ existing operating assets & pipeline projects
• Responsible for the data management of solar power plants, including leading the planning and construction / optimization and improvement of the data platform of solar power plants and related Management Dashboards
• Supporting the technical management of solar power plant operation, including preparation of system equipment performance and safety inspection standards; and organizing the preparation of operating procedures (system diagrams) and maintenance procedures
• Lead in the technical aspects of post-evaluation of solar power projects, and including technical and economic evaluation of the entire life cycle of solar power plants
• Support department reporting matters & responsible for solar power project document management, including the collation, organization and archiving technical documents such as project development, construction and operation and maintenance

Requirements

• 8 years or more relevant working experience in solar power project development or technical management/operation and maintenance of solar power plants, or solar power related experience in large and medium-sized energy design / research institutes.
• Have more than 100MW centralized solar power or distributed solar power project management experience.
• Degree in engineering, automation control, mechatronics or equivalent.
• Familiar with design standards of solar power plants, approval process, and ability to acquire technical knowledge and understanding of new technologies.
• Ability to lead solar power project engineering design and project management.
• Experience in project bidding, design, equipment materials, construction guidance, on-site installation and commissioning.
• Familiar with on-site work of solar power plants, including the technical characteristics and requirements of equipment required for solar power plants; able to independently complete the on-site survey and data collection of solar power project development, testing, evaluation and diagnosis of solar power plant equipment, etc.
• Proficiency in the use of solar power systems and equipment performance testing equipment, with the ability to design solar power generation systems, high and low voltage power distribution systems, and guide the installation and commissioning of solar power generation systems.
• Results driven, strong organization, communications and team leadership skills to deliver under tight time pressure.
• Good commercial / business acumen that drives technical matters.
• Fluent in English; with good working knowledge of Mandarin.
• Strong IT skills required for the required roles.

The primary responsibility will involve executing picking and packing tasks according to delivery order specifications, facilitating smooth warehouse operations on a daily basis, and aiding in the upkeep of a tidy and orderly warehouse environment.

Job Description

1. Verifying the received goods for accuracy in quantity, type, and quality.
2. Selecting products for delivery and confirming their condition before dispatch.
3. Ensuring all inventory procedures are finalized within the same day.
4. Operating and maintaining warehouse equipment such as forklifts.
5. Handling the movement and organization of stock.
6. Assisting in spare parts maintenance.
7. Supporting in the preparation and execution of monthly stocktaking activities.
8. Updating all data into computer systems.
9. Loading and unloading goods onto/from vehicles.
10. Ensuring the safe and timely delivery of products to designated destinations.
11. Guaranteeing all deliveries are completed within the specified timeframe.

Interested candidates who wish to apply for the above positions, please click "Apply now"

We regret that only shortlisted candidates will be notified.

JAC Recruitment Pte. Ltd.

EA License No: 90C3026

EA Personnel No: R23113652

EA Personnel Name: Wong Yi Lei

In an increasingly demanding global environment, managing tax and statutory account deadlines is becoming more challenging. With our team of professionals experienced in Indirect tax, IFRS, US GAAP, GAAP conversion technology, tax consulting and project management, Deloitte helps businesses meet the challenges of multi-jurisdictional VAT, Statutory Accounting and reporting requirements.

We help clients transform processes and technologies to enhance efficiencies, align data, and improve transparency from ERP systems all the way through the reporting and documentation process focusing on regional centralisation of indirect tax returns and financial statements preparation.

We are looking for a Statutory Accounting professional to join our team in the Global Tax Center Asia, to focus primarily on APAC regional delivery of US GAAP to Local GAAP conversions and preparation of Financial Statements (for various IFRS-compliant countries in APAC) as well as to coordinate the delivery of tax and accounting services for corporate clients in the APAC region. The successful candidate will work with a team headquartered in Singapore and will manage an offshore support team.

Qualifications and Education Requirements:

• You should have at least 4 years of audit and accounting experience (not limited to Singapore) preferably with an international accounting firm or in an MNC where you have been involved in IFRS/SFRS audit or GAAP conversion.
• Strong IFRS technical skills
• Have knowledge of differences between US GAAP and IFRS
• Have knowledge on audit process
• Bachelor's degree in Accounting, Finance or other business-related field, with a Professional Qualification as recognized by ISCA.
• Excellent research and project management skills
• Highly organized and have a strong analytical mind
• Excellent interpersonal and communication skills

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office building management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Other ad-hoc duties apply

Requirements:

• Diploma or degree in Business or equivalent
• At least 2 years of relevant experience preferred
• Adaptable and flexible attitude
• Meticulous, pro-active and responsive
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]