You will be responsible to provide technical expertise in the functions you specialised in - this includes supporting service requests, incident management, problem management, change requests and projects. You are accountable to ensure quality delivery of SAP IT services including the continual adoption of best practices in the SAP landscape. Responsibilities
· Determining business needs via consultation, business analysis, and targeted observations.
· Assessing existing SAP operation process and recommending improvements.
· Performs planning, analysis, designing, requirements definition, functional design, development, testing and implementation of SAP solutions, via configuration, enhancements, and customisation.
· Provides support for difficult and complex system environments.
· Provides support, assistance, and training to users.
· Deploying SAP solutions and ensuring smooth system integration to various systems pertaining to Governance, Risk and Compliance (GRC) which includes Access Control (AC), Process Control (PC), Access Request Management (ARM), Emergency Access Management (EAM) and User Access Review, etc.
· Providing SAP system support and end-user training.
· Performing rigorous documentation of SAP processes and presenting progress reports.
· Perform role of trouble-shooter, successfully identifying system inconsistencies and implementing optimum business solutions and business process enhancements.
· Involve in business analysis and technical design session with business and technical staff to develop requirements document and ETL specifications.
· Perform role of supporting business and operation needs such as audit and compliance, both internal and external, etc.
· Ensuring compliance in industry regulations.
· Strengthen organizational capability and build downstream domain knowledge through facilitation of knowledge transfer sessions for employee.
· Keeping abreast of the latest SAP offerings, updates, and developments. Experience in analysing and identifying SAP Service Pack impact, preparing release notes for transport, preparing FFID log and other SAP logs.
· Writing scripts and programs in SAP S/4 GRC platform is a plus. Required Skills:
· SAP-accredited certification in GRC.
· Intensive knowledge of SAP systems, deployment, and integration.
· Excellent teamwork, collaboration, interpersonal, and communication skills.
· Superb analytical and problem-solving abilities. · Excellent organisational and time-management skills.
· Effective communication with business users and vendors.
· Ability to work under business focused and fast-moving environment.
· Always projecting a positive outlook in a fast-paced, sometimes stressful environment.
· Strong management and leadership skills with a proactive participative management style, and
· Ability to instill and reinforce a strong customer service and business-oriented ethic in the entire team.
· BASIS knowledge is a plus.
· Ability to multi-task and manage multiple deliverables and projects at the same time. GRC Specific Responsibilities
· Manage the creation and maintenance of business roles systems to ensure accurate translation of Business Process to Master Roles in SAP S/4 HANA and FIORI systems as well as timely updates to system access to meet changes to statutory requirements
· Manage the Access Risk through Segregation of Duty (SoD) Ruleset and ensure that any changes in the satellite systems are not moved into Production before completing SoD analysis on the changes.
· Manage the Emergency Access Management (EAM) module to ensure any access in Production are made through the EAM module using authorised Firefighters IDs and the list of Critical Transaction Codes are updated whenever new SAP modules are implemented.
· Support the Risk and Governance Secretariat, ensuring that the SoD framework is upheld and strictly adhered to always.
· Conduct trainings to advise business owners in their SAP system access review on how to sieve out any unauthorised access from the review, and users on how to use the Access Request Management (ARM) module.
· Update the Segregation of Duty (SoD) Ruleset and Mitigation Controls once the Risk and Governance Committee approves any changes requested by business.
· Prepare timely and accurate reports and analysis for reporting to Management, and for Audit review. Qualifications/Experience · At least 2-3 years' of SAP Security Technical Experience with understanding of Authorisation
· Concepts, Segregation of Duties (SoD), Risk Analysis and Role Remediation.
· Must have experience handling security related tasks (SU25 and related tasks) post SAP version upgrade or Enhancement Pack update.
· Must have experience in Security and GRC Access Control, preferably up to 12.0.
· Possess experience in SAP S/4 HANA and FIORI.
· Possess experience related to security tasks in both cutover and post implementation support.
· Experience in making effort & duration estimates based on requirements, design, testing, and implementation including data mapping, and interface is added advantage.
· Minimal Bachelor of Bachelor or above degree in Computer Science, Information Technology, or similar preferred.