AM, Legal & Compliance, 3+PQE

We are supporting a prominent Pan-Asian group in their search for a Legal & Compliance Assistant Manager. This role offers an exceptional opportunity to manage a diverse range of legal, compliance, and risk matters across high-growth markets in Asia. As part of a collaborative legal team, you will be responsible for overseeing M&As, joint ventures, investments, corporate agreements, regulatory compliance, and listing matters.

Requirements:

You are qualified in Singapore or Malaysia, hold a valid work visa for Singapore, and have a minimum of 3 years of post-qualification experience (PQE) in corporate, commercial, or capital markets law, gained either in private practice or in-house. Fluency in both English and Mandarin is essential to effectively communicate with regional stakeholders. Additionally, you demonstrate a positive attitude towards work and a strong willingness to learn on the job.

For a confidential chat on this or other roles, please contact Lyn at [email protected]

We will reach out to shortlisted applicants in due course.

License No: 16S8060
Registration No: R1114259

Responsibilities

• Service, upsell and built rapport with existing customer accounts within semiconductor industry
• Create targeted marketing strategies and campaigns for specific products or product lines to solidify market presence and differentiate them from competitors.
• Formulate business plans and strategically position products in the marketplace.
• Conduct market research, keep track of competitors’ activities, and assess customer needs to inform business decisions.
• Develop pricing frameworks, collaborate with engineering, manufacturing, and sales teams to launch new products or improve existing ones.
• Prepare and negotiate pricing quotes, finalize terms, and ensure documentation is ready for order processing.
• Oversee follow-ups on outstanding accounts receivables.
• Present company product roadmaps and capabilities to customers while conveying customer technology requirements to relevant business units.
• Maintain comprehensive records of all customer engagements and develop tailored action plans with timely execution.
• Build relationships with both potential and current customers to identify and address their service needs.
• Work with business unit representatives to set the annual sales budget.

Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum of 2 years of relevant experience within the semiconductor industry.
• Willingness to travel overseas and work extended hours on challenging sales projects.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and a proactive team player.
• Self-motivated and capable of working independently with minimal oversight.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXW39YVY

Responsibilities

• Oversee the entire recruitment process, including job fairs, employee engagement, and other HR projects.
• Collaborate with department heads to understand their staffing needs and ensure those requirements are effectively met.
• Ensure all hiring practices comply with fair employment guidelines and promote equal opportunities.
• Manage onboarding and exit procedures to facilitate smooth transitions for employees.
• Build and maintain partnerships with educational institutions to support talent pipelines.
• Generate and update various HR reports to provide insights and support decision-making.
• Assist with day-to-day HR operations and provide support across various HR functions.
• Perform any other tasks as required by the HR department.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in recruitment/talent acquisition and HR Operations within a multinational organization, with exposure in managing high-volume hiring.
• Proficiency in Microsoft Office Suite, with strong expertise in Excel.
• Exceptional communication and interpersonal abilities, capable of working effectively with all levels of staff.
• Detail-oriented, highly organized, and a resourceful team player with a strong sense of urgency.
• Capable of managing a demanding workload with a hands-on approach.
• High ethical standards in handling sensitive and confidential information.
• Flexible, self-driven, and capable of working independently with minimal supervision.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXVY58RR

The role is responsible for a range of deliverables that focus on Content development across IG Singapore.

It supports the Head of Marketing in executing specific deliverables through the year that align to key strategic priorities. This role has 1 direct report

So, who are we?

Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences.

We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.

Did we mention we have offices in 18 countries? Yes, when you join IG Group, you'll have the chance to work across multiple brands, with people all over the world. Join us for an exciting future and let’s innovate together!

Your role in the Team

This role is responsible for developing and delivering content across website, social and media network channels.

What you’ll do

• Content Strategy

Build comprehensive, commercial Content strategies across short/mid/long-term planning process.

Lead team members to develop content pillars and outputs that align to IG’s commercial objectives including first trades, active clients, and retention

Develop and execute comprehensive programs of work that are integrated with brand, acquisition, engagement and retention activities.

Proactively identify opportunities for content to lead innovation across various channels, staying ahead of industry trends and emerging technologies.

• Content Delivery

Design and implement end-to-end content led campaigns across multiple channels..

Manage the development and delivery of campaigns, leveraging centrally created programmes where relevant.

• Budgets

Manage spend within allocated budgets.

Monthly reporting on budget, deliverables and performance.

• Performance

Deliver a measurable uplift in key engagement metrics.

Monitor and forecast engagement, providing insights to optimise performance.

In collaboration with the research team, analyse in market performance across our brand & competitors to make compelling, insights-driven recommendations.

• Team Leadership

Lead 1 social media executive and external agency relationships.

Who we’re looking for?

You’re curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You’re also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you.

We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let’s raise the bar together.

How you’ll grow

When you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we’ll support you all the way.

And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world’s best trading experience. We’d love to have you along for the ride.

The perks

It really is more than a job. We’ll recognize your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on.

Where you’ll work

We follow a hybrid working model; we reckon it’s the best of both worlds. This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection.

Plus, you’ll be welcomed into a diverse and inclusive workforce with a lot of creative energy.

Ask our employees what their favorite thing is about working at IG, and you’ll hear an echo of ‘our culture’! That’s because you can come to work as your authentic self. The things that make you, you – like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity – can bring a fresh perspective or new skill to our business.

That’s why we welcome people from various walks of life; and anyone who wants to help us realize our vision and strategy.

So, if you’re keen to connect with our values, and lead the charge on innovation, you know what to do.

Apply now

We’re currently seeking an experienced portfolio and performance manager who can help in establishing and leading our Strategic Program Management Office (SPMO). In this role, the manager will support the lifecycle of a large portfolio, leading project-level reviews, optimizing standards, identifying areas for improvement, reporting analyses, and training staff members. The Head should not only be comfortable talking with high-level business leaders about individual portfolios, but also help define KPIs and create a roadmap for overall GTP level.

Responsibilities

· Manage a team of Project Managers who are tagged to different Technology Products for day to day project management

· Manage day-to-day portfolio activities and establish working plan for each project phase

· Analyze and appraise project delivery methods, costs, and results

· Facilitate project reviews and checkpoint meetings

· Analyze key performance indicators to produce reports on portfolio and projects

Escalate issues that threaten portfolio and project success

Accountabilities

· Use metrics and data visualization effectively to report portfolio performance and support decision-making at the team or organizational level

· Develop and implement project management methodologies and best practices to build on the team’s skills and abilities

· Contribute to the establishment of common practices, tools, and templates for portfolio and project management, and ensure adherence to company and legal standards

Foster a culture of continuous improvement and innovation: Promote a culture that embraces change, continuous improvement, and innovation.

Experience and Qualification

· Twelve or more years of experience in financial planning and investment

· Bachelor’s degree (or equivalent) in finance or related field

· Excellent communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Certification in good standing, such as CFA, CFP, or CAIA

Personal integrity and ability to maintain confidentiality of company and client information

Technologies and Tools

· Knowledge of insurance, finance and related industries

· Proficiency with Demand Planning, Resource Management and Project tracking tools like JIRA, Oneview etc.

· Good in MS Office tools

· Familiarity with MS Visio

Responsibilities:

• Conceptualize and develop architectural concepts, designs, feasibility studies that meet client requirements and aspirations;

• Coordinate with other design professionals, including engineers and landscape architects, to integrate all aspects of the project design;

• Work effectively in a collaborative team environment and manage time efficiently across multiple projects;

• Lead presentations to clients, effectively communicating design vision, and responding to feedback to refine project outcomes;

• Competent in construction details, and able to do design development;

• Ensure that all designs adhere to relevant codes, regulations, and sustainability standards;

• Able lead and manage a team of architectural personnel;

• Employ advanced design software tools such as Revit, Rhino, Illustrator, and Photoshop, AI software to generate detailed architectural drawings, models, and visual presentations.

Requirements:

• Recognized Degree in Architecture; preferably registered with the Board of Architects, Singapore;

• Good knowledge of architectural details, working drawings and construction practices;

• Desired software proficiencies: Applicants are expected to possess comprehensive knowledge and hands-on experience with design and graphics software, specifically Revit, Rhino, Illustrator, and Photoshop, among others.

• Flair in design, ability to sketch fast and produce good design concepts;

• Conversant with local codes and regulations.

Job Descriptions:

• Loading, unloading, transportations & delivery items to clients or business in a safe & timely manner
• Collect and verify delivery instructions
• Adhere to safety requirement while on the job
• Other adhoc duties

Job Requirements:

• Class 3 driving license
• Must be comfortable driving van

Job Responsibilities:

• Engage in B2B sales activities.
• Identify and pursue new sales opportunities until closure.
• Prepare and submit weekly sales reports
• Assist in managing partnerships with manufacturers of audio solutions and related products.
• Collaborate closely with renowned partners like Samsung, Crestron, Bose, Martin Audio, QSC, Poly, Logitech, Microsoft, and inhouse AV Designer Team to propose solutions to meet customer’s needs
• Negotiate pricing with partners to ensure competitive bids.
• Explore and secure partnerships for audio-related solutions to enhance our offerings to customers.
• Target primary market in the education sectors.
• Lead the Sales team to achieve sales target & manage customer experience (Sales Manager only)

Requirements:

• Must have minimum 2 years of sales experience in a B2B environment with good sales track record
• Must have the keen interest in sales management and have the leadership trait (for Sales Manager only)
• Experience in Audio & Visual, videoconferencing, telephony solutions is a plus.

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Descriptions:

• Identify and source suppliers for both direct and indirect materials/services to expand the supplier base and meet new project and production requirements.
• Obtain quotes from newly identified suppliers to determine costs and explore opportunities for cost reduction.
• Lead negotiations with suppliers on a regular basis to ensure competitive pricing for materials and services.
• Participate in supplier qualification audits to ensure compliance with company standards and requirements.
• Evaluate and approve suppliers for inclusion in the approved vendor list.
• Conduct regular performance reviews of suppliers to monitor quality and assess capabilities.
• Maintain and update standard operating procedures for the procurement department to ensure consistent workflow processes.
• Develop and negotiate favorable supply agreements with suppliers to optimize procurement processes.
• Collaborate with other departments and suppliers to establish efficient supply chain models with minimal inventory holdings.
• Work with engineering and warehouse departments to ensure adherence to quality standards for supplied items.
• Provide the sales department with periodic quotation templates for standard products and generate quotations based on customer requirements.
• Complete any additional tasks or projects assigned by management.

Job Requirements:

• Possess a degree in Mechanical Engineering or a Diploma in Mechanical Engineering with 2-3 years of relevant experience.
• Diploma holders should have at least 2 years of experience in sourcing components and fabrication parts.
• Proficiency in Microsoft Word and Excel is essential.

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Leading and executing operations to achieve daily targets
• Petty cash and banking transactions
• Facility management of the restaurant
• Guest Service & Experience: You will be able to build good relationships with all guests and provide Le Bon Funk’s guest experience. You will be comfortable managing and responding to all guest feedback and requests accordingly.
• Front of House responsibilities: You will be a team player and will help and assist with floor operations
• Attending to guest feedbacks or complaints
• Identifying training needs and training plans tighten the competency gap

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

An established bank adding a new headcount into their team of 3. This is a 1 year contract, renewable or convertible at the end of the tenure depending on performance.

Job Duties

• Provide timely, accurate and solution oriented support to CEO (& Deputy CEO) related to ongoing schedule/time management, project/Business Management (Management support and coordination of local projects and initiatives)
• Explore/highlight cost-efficient ways to manage all assigned responsibilities/duties (eg. travel arrangements, visitor meetings/hosting, procurement of Corporate Hotels in Singapore and SE Asia).
• Coordinate the bank’s Senior Management visits in close cooperation with other locations including Board of Directors based in Singapore and support respective visitors if/when needed.
• Always ensure and contribute to positive collaboration and teamwork with all internal (local/regional/Group) and external parties.
• Attend relevant trainings and courses (internal and external).

Requirements:

• Degree in Business Management or related field
• Min 5 years of experience in EA support
• Good command of written and spoken English

EA Reg. No.: R1105334

EA Licence No. 16S7919

The Autobus - Singapore's Largest Craft Beer Taproom

Position Overview

As Assistant Manager, you would be responsible for assisting in the daily management of activities and services of The Autobus continuing effort to deliver outstanding guest service and financial profitability.

Responsibilities

A. Leadership of the Outlet

1. Attend departmental meetings, line-ups, and other training as scheduled
2. Lead a small team and manage people with sensitivity and openness.
3. Be aware of clientele mix, seasonal periods, and festivities and make recommendations to management for competitive analysis and budgeting purposes

B. Maintain Guest Experience

1. Provide guests with an enjoyable and expertly served dining experience
2. Maintain complete knowledge of restaurant layout, SOP, proper table set-up etc.
3. Be familiar with all restaurant offerings to respond to guest inquiries accurately
4. Handle guest complaints following the instant pacification procedure and ensure guest satisfaction

C. Maintain Hygiene, Safety and Standards

1. Review findings from the audits conducted by the F&B Supervisor in relation to the hygiene, waste management, Standard Operating Procedures (SOPs), Workplace Safety and Health (WSH) policies and procedures etc
2. Identify operational challenges and deficiencies and work with relevant parties to formulate necessary action plans to improve operational efficiencies

Talent Profile

1. Minimum 2 years of supervisory experience in formal restaurant service

-6 day work week

-Fast Career Progression

Prerequisite:

Open-mindedness

Team player

Willingness to learn

About the company
Our client, a prestigious global reinsurance broking firm, is seeking a highly skilled Senior Finance Executive to join their team on a 6-month contract basis. The ideal candidate will have extensive experience managing the full spectrum of finance operations, including GST reporting, and possess exceptional Microsoft Excel skills for data analysis and reporting.

About the job

• Oversee and manage daily finance operations, ensuring accurate financial recordkeeping.
• Prepare and submit GST returns in compliance with local tax regulations.
• Handle month-end and year-end closing processes, including reconciliations and reporting.
• Prepare financial statements, reports, and ad-hoc financial analysis.
• Ensure the accuracy and timeliness of all finance-related documentation.
• Collaborate with internal teams to streamline financial processes and enhance reporting efficiency.

Skills and experience required

• At least 3 years of finance operations, preferably within a reinsurance or financial services environment.
• In-depth knowledge of GST reporting and tax regulations.
• Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, and complex data analysis.
• Strong attention to detail with the ability to meet deadlines in a fast-paced environment.
• Excellent communication skills and the ability to work independently and within a team.
• Relevant accounting qualifications (e.g., ACA, ACCA, CPA) are a plus.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

TASKS

• Managing the structured products documentation and issuance process
• Drafting of various issuance documents and reports including legally binding documentation for structured products in close cooperation with trading, structuring, middle office, sales and legal & compliance and external partners
• Setting up products in the risk and trading system
• Daily lifecycle and corporate action management
• Automation of product documentation and processes in close cooperation with the IT department
• Website maintenance for product related publications
• Participate in-/ and manage projects

REQUIREMENTS

• Diploma and/or Bachelor degree in finance or economics
• Practical experience in the structured products and/or OTC derivatives area
• Basic knowledge in financial derivatives and payoff of structured products
• Strong analytical and organizational skills
• Initiative, team-oriented and communicative personality
• Ability to work independently and under pressure
• Proficiency in English
• Good IT user skills, especially in Excel

NICE TO HAVE

• VBA knowledge

Job Highlights:

• Career development and advancement opportunities

• Hybrid working environment and office conveniently located in Raffles Place

• Variable bonus and good staff welfare

Job Description:

• Handle full sets of accounts for clients and preparation for monthly financial reporting.

• Provide professional client service and ensure reporting timelines are met.

• Prepare/Review month-end payments and online banking transactions.

• Prepare/Review GST report and filing.

• Audit liaison and drafting of financial statements.

• Preparation of XBRL submission

• Compute monthly payroll and year-end remuneration returns (e.g.Form IR8A)

• Client relationship management, including but not limited to, professional advice to clients, projects/tasks management/coordination.

• Any other ad-hoc duties as assigned.

Requirements:

• Candidate must possess a Degree in Accountancy or equivalent.

• Minimum 4-5 years of relevant working experience in handling full set of accounts.

• Those with experience in professional firms is an advantageous.

• Candidate must be proficient in English & Japanese (JLPT N2) to liaise with and to provide consultation to Japanese speaking clients stationed in Japan.

• Able to multi-task in a fast-moving environment.

• Self-motivated and serious work attitude.

• Detailed and customer-service oriented.

• A good team player.

Company Benefits:

• Quarterly townhall session & team bonding sessions with food and drinks provided

• Bi-monthly workshops & seminars for our employees to stay up to date with the relevant industrial knowledges & latest regulations.

• Comprehensive group medical and hospitalization insurance benefits.

• We encourage our employee’s professional development by offering Study Leave & professional qualification course subsidy.

• Hybrid working environment (work from home arrangement and staggered working hours)

• Working days & hours: 5 days, Monday - Friday
• Salary: SGD 3,500 - SGD 5,000
• Location: Outram Park / Harbourfront

Responsibilities:

• Lead the print team and oversee development of work for consumer/corporate client campaigns and projects
• Conceptualising and proposing innovative print ideas (ATL/BTL)
• Oversee the day-to-day work of the design team and provide art direction guidance
• Experience work on several projects simultaneously

Requirements:

• Bachelor of Arts in Graphic Design, Fine Arts or equivalent from an accredited art/design school or university
• Min. of 3 years professional experience as an Art Director in print and design creative
• Proficient in all the Graphic Design software – Photoshop, Illustrator, InDesign, Freehand is preferably.
• Sound knowledge in print production process preferred

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description:

* Oversee the Branch’s accounting, information technology, risk management and middle office controls as the head of department. Support senior management in implementing and maintaining controls in specified area of responsibilities, and supervise downline teams for day-to-day activities as below.

- Accounting: Exercise effective oversight in generating accurate regulatory and financial reports or information submissions on a timely basis and in the format set out by the relevant authorities and Japan Head Office.

- Information Technology: Exercise effective oversight in the day-to-day information technology operations as well as identifying and escalating significant information technology risks and incidents to senior management.

- Middle Office Control: Exercise effective oversight in relevant internal control over the Branch business and outsourcing arrangements.

* Undertake the roles of moderator to the various internal committees. Ensure to record and circulate minutes of meetings to the committee members and attendees.

* Closely communicate with Japan Head Office with regards to the Branch accounting, information technology, risk management and middle office controls. Coordinate various projects by liaising with Japan Head Office.

Job Requirements：

* Relevant work experience (at least 10 years' experience in Banking Industry)

* Proficient in MS Excel and MS PowerPoint

* Multi-task team player

* Excellent interpersonal skill and communication skill

* Proficiency in spoken and written Japanese will be required to closely liaise with Japan HQ

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans across asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams located around the globe bring broad and unique expertise. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

This position requires 5 days per week onsite in our Singapore office and occasional after hours support for moves and IT infrastructure changes.

What is Front Office Desktop Support responsible for?

Front Office Desktop Support provides technology and functional support to internal clients for issues including hardware, operating system, desktop/web applications, mobility, conferencing, and printing. Our goal is to increase users’ ability to self-service, automate contacts, enhance users’ experience, and support users in adopting new technologies. We are the primary customer interface with technology and are responsible for supporting all customer facing technologies.

What is the Associate IS Analyst-Technical Support responsible for?

Provide desktop support for Franklin Templeton employees. This includes addressing their technical issues, requests, and support of the IT Infrastructure.

What are the ongoing responsibilities of this position?

• Provide on-site technical support and customer service as well as remote user support
• Running of the server room. Able to effectively isolate issues relating to power supply, UPS, air conditioning and infrastructure cabling
• Maintain accurate tracking of tape media, loading/ unloading of tape media for backup and restoration
• Participate and conduct Disaster Recovery exercise for local office and regional offices
• Build customer relationships with the senior level employees and administrative support personnel in the office and travel to our other offices in the region
• Accountability for addressing technical issues in a timely manner and providing concise and timely updates
• Address issues that arise within the local office and tickets for local and remote users routed from the service desk
• Coordinate, setup, and support technologies used in Conference Rooms
• Provide Audio Visual Support for internal meetings as well as domestic offsite meetings
• Provide support for trading and investment management technologies
• Supports and maintains effective relationships with users in their assigned areas, especially regarding operating systems, applications, mobile devices, new technologies and communications infrastructure
• The primary value is to provide quick and effective resolution while minimizing disruption to the customer
• Actively participate in team meetings
• Ordering and maintaining inventory of IT assets as well as ensuring accurate invoicing
• Project work related to acquisitions and integration of companies
• Coordinate and support office moves, and user restacks
• Be an active advocate for the customer within IT and with outside technical groups
• Escalate issues to the appropriate teams and drive to closure
• Manage the ticketing queues to ensure issues are prioritized and actioned
• Availability to provide support outside business hours
• May include occasional travel to other offices
• Follow company guidelines, processes, and standards
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Ability to perform remote troubleshooting and provide clear instructions.
• Set up, maintain, and troubleshoot Microsoft Windows (Win 11 AND Office 365) Desktop and Laptops
• Basic Knowledge of ADS, DNS, DHCP configuration
• Handling of Asset management and vendor management
• Basic LAN (Network) troubleshooting knowledge and understanding of VLAN concept
• Outlook, MS Teams, and OneDrive configuration in end client
• Identify and escalate situations requiring urgent attention, redirecting problems to appropriate resources
• Assist in creation of technical documentation and manuals regarding standard operating procedures and customer service guidelines relating to remote and localized IT support

What qualifications, skills and experience would help someone to be successful?

Minimum Qualifications:

• Bachelor’s or higher degree in computer science or related field
• Minimum of 2 to 3 years in a similar fast paced and dynamic environment in the desktop support role
• Excellent skills and abilities in organization, planning, multi-tasking, and flexibility
• Excellent communication and interpersonal skills
• Good problem-solving and critical thinking skills
• Ability to actively participate as part of a team as well as work independently
• Strong service delivery and customer management skills for local and remote users
• Proficient in supporting Windows 10, Windows 11, Office 365, iOS, and Mobile Technologies
• Reliable transportation – mileage will be reimbursed when travelling to a non-primary office is required
• Excellent problem-solving and multitasking skills

Preferred Qualifications

• Experience supporting multiple facets of the business in a corporate environment strongly preferred
• Experience using ServiceNow Ticketing system

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. Hear more from our employees.

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered. Learn more about the wide range of benefits we offer at Franklin Templeton.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to [email protected]. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request.

We regret that only short-listed candidates will be notified.