PRODUCT AREA

Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And we approach marketing in a way that only Google can--changing the game, redefining the medium, making the user the priority, and ultimately, letting the technology speak for itself.

JOB DESCRIPTION

Whether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a business product (Google Ads, AdSense, Google Marketing Platform, Analytics), you take part in a complete marketing experience as you lead every facet of the product's journey. From determining positioning, naming, competitive analysis, feature prioritization and external communications, you help shape the representation of the product and help it grow a consumer base. This means you work with a cross-functional team across Sales, corporate communications, legal, webmasters, product development, engineering and more. In this role, you'll be involved with product marketing strategy from beginning to end.

ADDITIONAL JOB DESCRIPTION

As a YouTube Associate Product Marketing Manager (APMM), you will be part of a two year, cohort based, development program. This unique career path within Google’s marketing team includes an activity community, a robust support network and unique learning experiences. During your time in the program, you will work on priority marketing projects in your organization, develop a breadth of marketing skills, join a strong community of peers and alumni, and be supported by dedicated mentors and executive leaders. In addition to your core work, you are expected to complete learning and development milestones, attend APMM programming, and actively contribute to the APMM community.

In this role, you will be assigned marketing projects in the YouTube team and you’ll make direct contributions under the scope of a larger project, with general guidance. For example, you may help be an advocate for the user into the product development process and/or develop the go-to-market plans for driving awareness and adoption for new products and features among selected segments.

Qualifications

JOB RESPONSIBILITIES

• Assist in defining and executing go-to-market strategies and campaigns for new product or feature launches and measure efficacy against key performance indicators (KPIs).
• Assist in developing programs aimed at acquiring customers (including business strategies, messaging, collateral, events), increasing our engagement with them and measuring the efficacy of such programs.
• Support the team in evaluating product and feature improvements to better meet user needs, product readiness for launch, and communicate the new developments to users.
• Assist in developing client and executive narratives and presentations, case studies, and content designed to accelerate the business momentum to better engage Google's customers and agency partners.
• Assist in executing marketing related tasks within the scope of a larger product or project, under guidance from the manager.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• Less than 3 years of work experience in a Marketing related field

PREFERRED QUALIFICATIONS

• Knowledge about and passion for Google's products and the technology industry.
• Demonstrated global mindset and ability to think across disciplines, industries, cultures, and scenarios.
• Excellent problem solving skills, and ability to develop and understand strategy.
• Excellent program management and communication skills.
• Comfort with ambiguity and agility.
• Interest in marketing, brand management, strategy consulting, agency, technology, or related fields.

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span industries and geographical regions; and our focus is to engage in the dynamics of our customers’ vertical markets; including financial services, TMT (telecommunications, media and technology), education, healthcare, retail, government, manufacturing and professional services, and apply the skills of our 6,500 employees in modernising key digital pillars; data centre and cloud services, security and network infrastructure, workspace communications and collaboration, data and information strategies, and IT operation modernisation.

We are the advocates for our customers for some of the world’s leading technology companies including Cisco, HPE, IBM, CA Technologies, NetApp, Microsoft, Oracle, VMware and ServiceNow.

The Logicalis Group has annualised revenues of $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4.3 billion.

Job summary:

Role Description:

• Lead customer project delivery engagements by providing design and solution consultancy for large scale solutions and complex issues, related to data centre networking & security
• Consult and work with customers to plan, design, install, configure, integrate and/or optimize the solution & services to accelerate business outcomes.
• Translate business requirements into data centre networking solution design. Drives customer technology transitions, influencing solution architectures and services.
• Participate in services presales activities which include helping create statement of work, scoping of efforts, propose right services & solutions, articulate the value and expertise of the Logicalis’ professional services as part of a comprehensive outcome-based solution.
• Conceptualize (Customer Requirements Document), plan (Implementation Strategy Plan), design (High & Low Level Design) and advise cross-functional teams across multiple technical, operational and enterprise architecture domains.
• Provides leadership capabilities and insight for creation and sharing of best practices to improve service quality and efficiency.
• Provides technical expertise and escalation support in resolving technical problems within the professional services team
• Mentor and develop junior network engineers
• Create and deliver training and/or mentorship programs for technical resources within the professional services organization.
• Partner with the presales team to improve the quality and accuracy of the Scope of Work and cost estimates

Requirements:

• Degree in Computing or Engineering discipline • CCIE (Routing & Switching) and/or CCIE (Data Centre) • At least 10 years’ experience in project deployment for complex network infrastructure for data centre/cloud and campus, including at least 3 years in a solution architect role
• Advanced knowledge of Software Delivered Data Centres in general and Software Delivered Networks in particular.
• Should have acumen for emerging technologies in the networking world.
• Advanced skills about data centre networks and protocols (Unicast, Multicast, Anycast).
• Advanced skills in network protocols: IP, TCP, UDP, and other common protocols.
• Advanced skills in network routing protocols: IGP and EGP like OSPF, IS-IS, BGP and others.
• Advanced skills in Ethernet fabric technologies: Fabric Path, Cisco ACI and EVPN VXLAN
• Advanced skills in software defined networks especially for Cisco ACI and/or VMware NSX-T/V
• Advanced skills on how to implement network protocols within a Cisco Nexus network.
• Advanced skills in analyze network problems via wireshark or any other tool set.
• Advanced skills in network services like IPAM, DNS, SMTP, NTP, Load Balancing and others.
• Advanced skills in how to integration various systems inside a data centre
• Advanced skills in designing, implementing & migrating data centre firewalls/IPS/IDS
• Intermediate skills in project management (waterfall & agile) and supplier management.
• Basic skills in physical cable management systems, optics, fibres and data centre facility.
• Basic skills in data centre facility architectures and setups
• Customer satisfaction is your focus and accordingly you have a strong service mentality
• Flexibility and willingness to learn new technologies, scale quickly and adapt situationally to different requirements
• Excellent analytical skills and problem solver mentality
• Creative thinking in designing and implementing service improvements
• Deep experience in customer handling and stakeholder management.
• Ability to handle escalations, be a trusted advisor for the customer and work closely with customers in defining solutions

Primary:

To provide creative and operational elements of Audio in broadcast standard environment for all TV Production, OB and Studios events.

Responsibilities:

• Assist in planning and the execution of the audio plan to develop the appropriate audio requirement for TV production.
• Assist in handling of basic TV broadcast Mix Audio operations, Front-of-House (FOH) & Stage monitoring operation and ensure consistent audio quality during live and recorded productions.
• Maintain proper records/inventory of the sound equipment and follow up on equipment under repair.

Qualifications:

• NITEC in Electronics/Electrical Engineering/Audio/Video Field or Diploma in Audio Engineering / Film, Sound and Video.
• Willing to work on shifts.
• Experience in setting up sound system.
• Experienced in Audio Mixing and Recording Operation.
• Experience in the Maintenance of audio equipment.
• Strong Communication skills and Problem Solving.

Job Responsibility:

• Assist in day-to-day operation for HR and admin matters.
• Assist in the development and implementation of HR strategies, policies, and programs to support the organization's goals and objectives.
• Assist in corporate governance and compliance matters.
• Administer HR-related paperwork to ensure compliance with all labour laws and regulations.
• Assist with office administrative and procurement matters.
• Assist with preparation for the Board meeting.
• Assist in the management of HR related projects.
• Undertake any ad-hoc duties as assigned by the supervisor.

Job Requirement:

• Min. degree level in Human Resources, business administration or other relevant majors.
• Minimum 5 years of experience as an HR Generalist or similar HR role, preferrable with corporate governance or compliance experiences.
• Strong knowledge of HR practices, labor laws, and regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.

- Manage and handle enquiries with forwarders

- Import, export and cross trades shipment activation with forwarders and all relevant paper works

- Handle internal customers' request like production line and warehouse team on shipment expediting and approval seeking from destination office for shipment related matters

- Dealing with customs on administrative issues

- Staying alert on business opportunities

- Shipmen documentation audit

- Close collaboration with internal and external stakeholders

- Continuous Processes Improvement

• Providing massage services listed in brochure.

• Ensuring clean, safe and well-organized spa facility.

• Setting up spa and work stations, and ensuring cleanliness and tidiness throughout shift.

• Assisting with keeping linens clean and tidy, and replacing them between sessions.

• Sterilizing equipment.

• Accompanying guests to and from treatment rooms.

• Consulting customers to identify appropriate massage services.• Complying with all applicable standards, rules and regulations.

• Bread Manufacturing
• Basic $6500 - $8000
• AWS + Variable Bonus
• 5 Days (Office Hours)
• Location: Clementi area

Responsibilities

• Lead a team of engineering supervisors and shift engineers to diagnose mechanical and electrical breakdowns, assessing the best course of action and conducting a root cause investigation to eliminate the likelihood of re- occurrence.
• Project lead for all installations, overhaul of equipment and plant, working with suppliers to ensure they deliver on time, on budget and with minimum disruption
• Lead the implementation of a factory wide PM system using the current Process Control System, and ensuring PM activity is carried out during factory downtime at the correct frequency to an agreed standard.
• Effective manage an Engineering team including performance management, training and development
• Ensure that all projects are engineered to scope, budget and relevant standard and regulatory compliance.
• Fulfilling a key role within part of the site management team, being fully accountable and reporting on assets and ancillary plant downtime across site.
• Lead all on site preventative maintenance activities.
• Budgetary management/control, responsibility for the day to day management of the site repair and maintenance budgets
• Implement safe systems work and managing 3rd party site engineering works, liaising with the operations team to ensure that plant critical repairs minimize plant disruption or managed out of hours.
• Upholding GMP engineering standards across site, 3rd party technical customer audits & statutory inspections are passed any non-conformances are closed out with root cause analysis to avoid repeat failure.
• Continuous improvement of engineering ways of working to ensure improved equipment performance. A six sigma qualification would be desirable but not essential however knowledge of continuous tools and techniques is essential
• Lead the implementation of autonomous maintenance deployment process across the site.
• Responsible for maintaining and improvement of all engineering assets and developing an asset care strategy
• Setup an effective Engineering planning function, leading the development of Job Libraries and codifying repair

Requirements

• Degree in Mechanical or Electrical Engineering
• Minimum 5 year's management experience in engineering, project and maintenance management within food manufacturing industry.
• Demonstrates understanding of project management and engineering from a technical and operational point of view
• Strong analytical, problem-solving and decision-making skills
• Excellent planning, organizational skills and sense of urgency
• Background of hands-on experiences from new line installation project and/or focus improvement project will be advantageous

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

Currently we have a job opening for a:

Crewing Officer (Singapore)

Smit Lamnalco Crew Mgt. manages and employs around 1400 Seafarers across operations in various ports around the globe. This Position has shared responsibility for Africa operations and reports directly to the Group Crewing & HR Manager.

Responsibilities:

The role predominately supports in the recruitment and mobilisation / demobilsation of crew within the assigned region. Other duties include but not limited to:

• Verify documents, medical fitness and check references of new recruits to ensure compliance with STCW & SLIMS standards.
• Ensure the timely and complete provision of employment documents and information to crew.
• Arrange appointments for Crew inductions, simulator assessments and Marlin tests.
• Arrange and manage crew travel (mob- and demob) and all necessary administration and documents for on and off signing crew.
• Ensure that all stake holders (crew, agencies, Contract Managers) are informed accurately and timely regarding mob and demob of Crew.
• Provide, manage and interact with Contract Managers on up-dated Crew schedules.
• Maintain accurate records and data of crewing details and information in the SL Database (Shipmate).
• Ensure correct filing of all relevant flag state documents in Shipmate.
• Ensure the training and development of all crew is planned according to schedule.
• Monitor and follow up with the Contract Managers on outstanding appraisal forms.

The Expert Level Designer’s role is to produce strong open world locations and quests in an AAA production, with an influential role in surgical prototyping and benchmarking content.

Responsibilities

• Craft exceptional quests and open world locations according to vision of the game
• Share and document quest and level design knowledge with peers
• Handle script lock and script review process with the narrative team
• Drive and create level and quest design guidelines for technical systems and tools
• Prototype vanguard solutions to new types of content, ingredients or tools in a highly technical environment
• Create impeccable benchmark quests, activities or world locations for the team
• Be a strong mentor to junior and intermediate designers

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for achieving and maintaining the highest standards of food preparation quality and guest satisfaction. Main responsibilities include, but not limited to quality and cost control whilst upholding high levels of hygiene and sanitation.  

Primary Responsibilities

Food Quality

• To be responsible for monitoring food quality and consistency to ensure that the food presented to our guest is of the highest quality standards.
• Supervises and monitors kitchen operations, working with yield testing, product identification and that the proper rotation and labelling is followed according to guidelines and product specifications.
• Works closely with receiving and storeroom; ensures that goods received are of the standard quality and meets hotel’s specifications.
• Constantly assesses freshness, presentation and temperature of food served.

Cost Control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage.

Hygiene And Sanitation

• To be responsible for personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc. 
• Ensures that all equipment is hygienically stored in its designated area.
• Ensures that all perishable items are stored quickly and efficiently, items are utilised completely to avoid wastage and ensures ingredients are always fresh and within its expiry date.
• Prevents using spoiled or contaminated products in any phase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Works As Part Of The F&B Culinary Team

• Ensures smooth and effective communication amongst the kitchens and with other departments.
• Ensures that all deadlines set by supervisors are met.
• Participates in training activities to improve knowledge and skills.
• Follows guidelines provided in employee handbook.
• Understands workplace safety and health procedures, HAACP standards and emergency procedures.

Involvement In Wider Job Function Relationships

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and develops a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

• Negotiate, manage, coordinate, and support Logistics sourcing activities for all modes of Freight (Air, Ocean, Trucking & Parcel) including warehousing and brokerage preparing RFx, managing the process and analyzing competitive bids using eSourcing tool.
• Analyze spend data, internal requirements, and external supply markets to develop strategic sourcing strategies and plans aligned with the business goals.
• Prepare, redline and negotiate commercial contracts - services agreements, licenses, statements of work and amendments in conjunciton with legal team
• Develop strong collaborative relationships with internal clients to strategically manage spend and the supply base for assigned categories.
• Develop strong partnerships with Logistics operations, accounts payable, and legal teams.
• Manage, co-ordinate and support special/critical projects such as ad hoc and spot rate approval process and others as needed.
• The commodity manager will need to provide excellent strategic sourcing support to the reporting manager and business partners to ensure a competitive advantage for Western Digital.
• Will drive improvements in key metrics such as cost, quality and transit time.
• The CM will drive process-improvements, assist with projects and provide feedback to management on market conditions, supplier relationships, and quality and customer service issues.
• Ensure timely and cost effective acquisition of products, services and equipment while driving contract compliance.
• Completing day-to-day activities that include specification clarification, source/supplier identification, proposal analysis, review & clarification, contract knowledge, supplier performance management, supplier/customer conflict resolution.
• Provide feedback to management on market conditions, vendor relationships, supply and equipment standardization, quality issues.
• Assist with projects and perform other related duties that may become necessary as directed by management.
• Manage Supplier relationship management including -

• Supplier solicitation, selection and qualification process
• Quarterly/bi-annual business reviews and scorecards

The Benefits

Annual Performance Review, Annual Training, Learning portal access to unlimited online training courses, Milestone celebrations, Gifts on special occasions, Flexible benefit plan, Weekly lunch reimbursement. Health Insurance for you, your spouse and children under top health insurance providers from day 1, Life insurance, Employee assistance program on mental health, Wellness and recreation benefit. Paid holiday and sick leave credits, Annual Team Outing, Quarterly Team Building Activities, Regular Face-to-face and virtual engagement activities, Rewards and recognition.

Job Overview

This role is open to fresh graduates and professionals with 1-2 years of experience! You will spend time training with other team members on Microsoft Dynamics 365 technologies and you will work on delivering Agile innovative solutions built on the Microsoft stack. 

Upon successful completion of the training program, you will have opportunities to work with global projects in the APAC region. A flexible attitude is a must. You may expect to be assigned to a flexible work shift or possible business travel opportunities outside Singapore.

Nature of the Role: Software Developer/Systems Developer

Scope of work: 

• Assist with application development, software maintenance and systems administration.
• Engagement in a project from initial concept through solution delivery
• Assist in documenting all related technical processes.
• Assist in completing pending or on-going tasks currently being handled by the technical department.
• Give new ideas and process to his/her assigned department.
• Performs related duties as assigned.
• Assist in configure D365 F&O Security roles and duties.
• Assist in data migration.

EMPLOYMENT TYPE: Full time, Permanent position

WORK SCHEDULE:  9 AM to 6 PM SGT

WORK LOCATION: Hybrid (Mix of work from home and onsite). Office address is at 150 Beach Road #21-07 Gateway West Group Singapore

The Benefits

Annual Performance Review, Annual Training, Learning portal access to unlimited online training courses, Milestone celebrations, Gifts on special occasions, Flexible benefit plan, Weekly lunch reimbursement. Health Insurance for you, your spouse and children under top health insurance providers from day 1, Life insurance, Employee assistance program on mental health, Wellness and recreation benefit. Paid holiday and sick leave credits, Annual Team Outing, Quarterly Team Building Activities, Regular Face-to-face and virtual engagement activities, Rewards and recognition.

Job Overview

This role is open to Finance/Accounting professionals and CPAs who would like to consider a career in the IT industry! You will spend time training with other team members on Microsoft Dynamics 365 technologies and how to become a Business Analyst in the IT Consulting industry.

As a Finance Business Analyst, you will work closely in the system development and implementation of the Microsoft Dynamics ERP system, that will be used by Hitachi's global clients. You will work closely with clients to gather requirements and understand their business processes. 

Upon completion of the training and shadowing, you will have opportunities to work with global projects in the APAC region. A flexible attitude is a must. You may expect to be assigned to a flexible work shift or possible business travel opportunities outside Singapore.

The key responsibilities will include:

1. Ability to understand, communicate, interpret client business processes and requirements.
2. Document requirements into a business requirements document.
3. Configure Dynamics ERP Finance modules – GL, Bank, AR, AP
4. Completed Accounting or Finance courses, CPA is required.
5. Strong communication skills
6. Exposure to at least one accounting system such as MYOB, Quickbooks
7. Knowledge of all Microsoft Office Programs
8. Knowledge of fundamental accounting procedures (receivables, payables, finance)

EMPLOYMENT TYPE: Full time, permanent position

WORK SCHEDULE:  9 AM to 6 PM SGT

WORK LOCATION: Hybrid (Mix of work from home and onsite). Office address is at 150 Beach Road #21-07 Gateway West Group Singapore

Job Description

The Benefits

Annual Performance Review, Annual Training, Learning portal access to unlimited online training courses, Milestone celebrations, Gifts on special occasions, Flexible benefit plan, Weekly lunch reimbursement, Health Insurance for you, your spouse and children under top health insurance providers from day 1, Life insurance, Employee assistance program on mental health, Wellness and recreation benefit, Paid holiday and sick leave credits, Annual Team Outing, Quarterly Team Building Activities, Regular Face-to-face and virtual engagement activities, Rewards and recognition

Job Overview

This role is open to Business and Engineering fresh graduates and Supply Chain professionals who would like to consider a career in the IT industry! You will spend time training with other team members on Microsoft Dynamics 365 technologies and how to become a Business Analyst in the IT Consulting industry.

As a Supply Chain Business Analyst, you will work closely in the system development and implementation of the Microsoft Dynamics ERP system, that will be used by Hitachi's global clients. You will work closely with clients to gather requirements and understand their business processes.

Upon completion of the training and shadowing, you will have opportunities to work with global projects in the APAC region. A flexible attitude is a must. You may expect to be assigned to a flexible work shift or possible business travel opportunities outside Singapore.

The key responsibilities will include:

1. Understand, communicate, interpret client business processes and requirements.
2. Document requirements into a business requirements document.
3. Configure Dynamics ERP Supply Chain modules – Customer Service, Field Service, Remote Assist.
4. Strong communication skills
5. Knowledge of all Microsoft Office Programs
6. Knowledge of fundamental business operations or procedures (inventory management, procurement, sales)

EMPLOYMENT TYPE: Full time, Permanent position

WORK SCHEDULE:  9 AM to 6 PM SGT

WORK LOCATION: Hybrid (Mix of work from home and onsite). Office address is at 150 Beach Road #21-07 Gateway West Group Singapore

In your role as an Operations Assistant, you will ensure the right execution of routines that support an efficient, consistent and compliant operations as well as adherence to standard operating procedures.

Your assignment

• Ensure that the execution of daily routines are according to the agreed Standard Operation Procedures, process flow and service level agreement
• Support the process of identifying root causes for issues which impact negatively on store operations and use these insights to adapt routines and processes in order to improve the customer experience
• Secure good collaboration with the Customer Contact Centre in securing a fast and easy resolution process for customers
• Actively work to offer alternative solutions that meet the needs of individual customers’ to secure a good recovery of any disappointment in the customers’ journey.
• Support and work according to the inventory routine, in order to maximize stock accuracy and achieve product availability for the customers.

What a Director, Operations and Payments Network, Asia Pacific does at Visa:

This role reports to the VP, Global Operations and Networks Payment (with a dual dotted line reporting into the VP, Commercial & Money Movement Solutions, Client Services AP and to the VP, Visa Direct AP).

The Director, AP Operations and Payments Network is responsible for leading and developing multiple teams across the AP region, including Payment Operations, Client Support, Service Management, Implementation Management, Partner Service Management, Payment Application Support and the Payment Operations Command Centre.

Key responsibilities include:

• Provide leadership and guidance for the department, teams and direct reports and serve as an escalation point for internal stakeholders, clients and partners
• Oversee all critical responsibilities of the department, prioritising the timely execution of payment processing activities and the delivery of a high-quality service to clients
• Closely monitor and take action to ensure the effective and timely execution of all regulatory obligations and process
• Build a strong and cohesive team by providing leadership through coaching, setting strategic direction and applying working knowledge of Visa products, systems and procedures
• Ensure all processes adhere to best practice standards, ensure compliance with all applicable regulations and mitigate risk
• Accountable for the identification, registration and mitigation of risks that reside within the functions
• Translate strategic goals into operational plans and ensure delivery
• Define the KPIs for the department to measure performance, output and quality and feed into continual improvement and provide status updates to key VPL and Visa Direct stakeholders
• Maintain a strategic focus through ongoing dialogue with business partners, seeking to gain an understanding of key strategic objectives.
• Build effective relationships with clients to enable effective delivery of implementations, including the respective KPIs and reporting capabilities
• Build and maintain relationships with key stakeholders within both Visa payments Ltd and Visa (Direct) Teams to ensure that Readiness can effectively support the deployment of products and during life cycle
• Lead and co-ordinate discussions with other heads of department to promote effective cross-functional collaboration and efficiency
• Develop the management team and staff to drive performance improvement, retention and succession

Team Summary

The AP Operations and Payments Network team is a critical department which is responsible for significant parts of the payment, client and network partner lifecycle.

About the job

Reporting to the IKEA Business Operations Manager, you are to support sales maximisation in your business area by leveraging on existing IKEA product range and tools.

Your assignment

• Understand and address customer needs, creating detailed quotations, and providing guidance for informed purchasing decisions, especially in IKEA's furniture, kitchen, and home accessories range.
• Prompt response to inquiries, offering tailored solutions, and recommending supplementary items to enhance the customer buying process.
• Ensure pricing accuracy of Purchase Orders, coordinate bulk purchases, oversee stock levels and transfers for order consolidation, maintain financial transparency, and optimize cost-effectiveness through collaboration with Sales Supply and Support teams.
• Prevent possible shortages or delays by monitoring stock availability and picking status from the In-store Logistics team, while improving efficiency through the implementation of a multi-store fulfilment model.
• Efficiently coordinate deliveries to ensure timely and accurate arrival, thereby enhancing customer satisfaction.
• Manage order follow-ups, maintain financial records, and ensure successful transactions via customer communication and e-invoice submission after service.
• Diligently pursue resolution for unsuccessful orders or refunds, promptly resolving the issues to uphold customer trust.
• Support the Business Operations Manager in managing project-based orders and fulfilling assigned tasks.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide technical services include writing scripts, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support for weekend and public holiday on an as needed basis

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

The Security Director is a strategic leader on the Global Security Team reporting directly to the Senior Director, Global Security. They will be responsible for bridging gaps between security strategy and process implementation in the APAC region and will identify and execute on actions which will improve the performance and efficiency of the security organization and its operations. This leader will directly manage team members, programs, and initiatives at a global level to include operations in Asia Pacific and Europe.

• Advises the senior management team on all security related issues and activities.
• Supports the development of annual security-centric planning, budgeting, and implementation activities.
• Leads the collaboration effort between Regional Security Teams and other internal function groups in successfully identifying, investigating, and mitigating economic loss and other risks to the Company
• Advances and supports the Security team in providing and tracking ongoing Programs training, interventions, and other security-centric activities.
• Develops and implements solid business and security-centric value measure metrics, trending, and benchmarking
• Manage the regional departmental budget
• As a leader, they will dedicate significant time to develop and retain talent, and to enable her/his senior team members to build and implement (“in the field”) institutional global, corporate security programs
• Provide regular security briefs and emergency updates were appropriate for the regional executive leadership teams
• Facilitate and maintain security operations and emerging security technologies
• Ensure ongoing external networking with peer organizations
• Participates in budget preparation and takes necessary actions to control and reduce costs
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Overview

In collaboration between Singapore Airlines (2023 World's Best Airline*) and the National University of Singapore (Top 10 universities globally*), the SIA-NUS Digital Aviation Corp Lab was established, with support from the National Research Foundation, Singapore. SIA-NUS Digital Aviation Corp Lab aims to create innovative technologies that accelerate digital transformation, redefine air travel, and enhance safety and security.

We are seeking a highly motivated and skilled Research Engineer to join our team in the field of Virtual/Augmented Reality (VR/AR) and Large Language Models (LLMs) for Pilot Simulation Training. This position offers an exciting opportunity to contribute to cutting-edge research and development in the aviation industry, with a focus on leveraging VR/AR and LLM technologies for pilot competency based simulation training.

Responsibilities

• Conduct research on the application of VR/AR and Large Language Models in pilot simulation training, aiming to enhance realism, interactivity, and instructional effectiveness.
• Collaborate with a multidisciplinary team of engineers, data scientists, and aviation experts to define research objectives and develop innovative approaches for integrating VR/AR and LLM technologies into pilot training simulations.
• Design and develop VR/AR-based training environments that utilize LLMs to generate dynamic and realistic dialogue interactions for pilot-instructor communication, scenario-based training, and decision-making exercises.
• Conduct usability studies. Collect and analyze data from VR/AR simulations and pilot training scenarios to evaluate the effectiveness and performance of the simulation modalities.
• Provide guidance and mentorship to junior researchers, graduate and undergraduate students, or research assistants. Publish research findings in prestigious journals and present at conferences and industry events to contribute to the scientific community and promote advancements in VR/AR, LLMs and pilot simulation training.

Requirements

• Bachelor degree in Computer Science, Electrical and Computer Engineering or a related field, with a focus on VR/AR, Natural Language Processing, or Human-Computer Interaction.
• Strong background and research experience in VR/AR, Large Language Models, or related fields, demonstrated through high-quality publications in reputable conferences or journals.
• Proficiency in programming languages commonly used in VR/AR and LLM research, such as Python, C++/C#, or Unity.
• Experience with VR/AR hardware and software platforms.
• Familiarity with state-of-the-art Large Language Models, such as GPT-4 or similar architectures, and their applications in natural language processing tasks.
• Strong analytical and problem-solving skills, with the ability to think creatively and develop innovative solutions.
• Excellent communication skills, both written and verbal, to effectively convey research findings and collaborate with cross-functional teams.

Join our dynamic and innovative team, where you will have the opportunity to revolutionize pilot simulation training using VR/AR and Large Language Models.

* Singapore Airlines has been named Airline of the Year at the Skytrax World Airline Awards 2023. NUS ranks eighth in the world (first in Asia) in the Quacquarelli Symonds (QS) World University Rankings (WUR) 2024.

Job Purpose:

- Responsible for developing activities, within the I&C discipline, focusing on long term strategies, governance of technical guidelines, projects and action plans. This includes evaluation and identifications of improvements on business value, compliance and technical safety in order for the fleet performance improvement considering best practices in all MODEC Group shared as common practices as well as to promote research and development.

Core Responsibilities:

Contribute to continuous improvement of IMS by following and filling in projects status, updating and monitoring implementation of IMS documnets under I&C discipline.

Support MdB`s corporate annual budget planning for E& I&C coordination by providng information based on previuos experiences,technical knowledge and best practices in the market.

Contribute to MODEC`s participation in biddings of project by supporting preparation / develpment together with MOPS/MII/MINC/Pre Ops Team by bringing technical and operational experiences to new project in develpment.

Ensure knowledge management, which includes mjonitoring its starts, actions taken, knowledge database maintenance, as well as auditing inclusion of forms in the system by sharing lessons learned among MODEC Ops Fleet and subsidary company, being responsible for exteacting and listing up all lessons learned from operations experience and evaluating and reviewing feedbacks in MIMS.

Ensure technical support to Tier 2 Reliability for specific case to be defined by proper procedure(boundary scope) by responding to MOCs. TQs, RCAs, CAPA , NOI and safety studies recommendations upon request anddeveloping recommendations/solutions when necessary.

Contribute fordeveloping and maintaining Global Design Philosophy & Functinal Specifications by reviewing and or updating each assigned documents.

Develop and improve all the technical / business lifecycle guide/process/procedures from BID, EPCI, Pre Ops, operation, maintenance and decommissioning, by actively particiapting on all phase of projects, constantly monitoring and analyzing all standards and guideline defined for the I&C discpline, as well as proposing and elaborating actions plans for the technical Recommendations received from other Tiers.

Maximize business life cycle value and ensure fleet performance improvement by developing and researching new technologies, controllling KPI`s results, monitoring the resoulution of issues related to the I&C discipline and deceloping actions plans of continouous improvement through systematic approach and methodology following MODEC technical philosophy.

Qualifications and Requirements:

Bach degree in Engineering is required

Masters Degree / Post grad in areas related to discipline of expertise has an addtional advantage.

CREA certifications is required.

Minium 7 years of overall experiences in Offshore / onshore Oil&Gass area is required.

The Institute of Microelectronics (IME) is a research institute of the Agency for Science, Technology and Research (A*STAR). Positioned to bridge the R&D between academia and industry, IME"s mission is to create innovative microelectronics technologies. We want to add value to Singapore"s semiconductor industry by enabling enterprises to be technologically competitive through R&D. We are looking for you to help us grow our partnerships with the industry. If you are excited about microelectronics and believe you can make a difference, we want you!

Job Responsibilities:

- Candidate will be required to develop, secure and manage industry partnerships.

- Candidate will also be responsible for developing and executing marketing strategies to promote IME’s research capabilities to interested parties.

- Candidate will be required to work alongside the ‘Technology Development’ teams to develop their strong value propositions and assist with market intelligence to shape the Technology Development teams’ R&D strategies.

- Candidate will be required to carry out account management to strengthen customer relationships.

- Candidate will be required to coordinate and engage with internal stakeholders such as A*STAR’s Industry and Enterprise Group or various other public sector agencies.

Job Requirements:

- Degree in Science or Engineering.

- At least 8 years of relevant work experience.

- Able to structure and negotiate collaboration agreements.

- Strong communication (written and verbal), marketing and interpersonal skills.

- Strong analytical skills.

- Results oriented, pro-active, and a team player.

- Adaptable and comfortable working in a fast-paced and fast-changing environment.

- Passion to develop Singapore’s semiconductor industry.

A qualified candidate will be self-motivated with strong technical and analytical skills as well as possess practical and hands-on approach to engineering control in the areas of metrology management

Responsibilities:

· Recipe creation and optimisation for new R&D applications requirement.
- Preventive and corrective maintenance planning cum execution and vendor management.

· To take charge of new tools technical assessment and tender creation (equipment cum process application startup) and service contract tender set-up

· Drive continuous improvement projects (CIP) to achieve better measurement repeatability (MSA, GR&R, SPC etc).

· To set-up appropriate process and product control plan and out of control action plans (OCAP)

· Provide technical training to related staff on best-known practices in terms of application metrology recipe creation.

Requirement:

· Bachelor degree in Electrical and Electronics, Material, Physics or Chemical engineering

· Minimum 3~5 years of hands-on semiconductor experience (preferably in metrology application and equipment maintenance)

· Possess computer soft ware skills (i.e. JMP, Minitab, SQL, Visual basic, etc)

· Knowledge in problem solving and quality control skills (i.e. LEAN 6sigma, RCA, DOE, etc)