JOB DESCRIPTION:

• UAT testing of existing products and driver/firmware
• Perform functional test, regression test, performance test, sanity test and other tests
• Liase with internal teams (e.g. project lead/developer/team members) to on bugs and product quality
• Co-work with R&D team to reproduce customer issues and verify fixes
• Track and isolate problems, verify resolutions, and qualify bug fixes

JOB REQUIREMENTS:

• Any engineering diploma holder or any engineering bachelor's degree holder who are interested in the testing field
• Good problem solver, ability to troubleshoot and think out of box
• Inquisitive mind, paying attention to small details and good observer
• Strong attention to detail, able to identify discrepancies during the test process
• Analytical mind to correctly judge product behaviour
• Excellent time-management skills and commitment to meet deadlines
• Good communication skills and a team player

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You will be responsible for designing, steering, and continuously improving Love, Bonito’s global social strategy. You will play a key role in supercharging the brand’s social growth across key global social media platforms such as but not limited to Instagram, TikTok, Facebook and more through thoughtful and refreshing content and storytelling. You will serve as global social brand guardian, and collaborate closely with Love, Bonito’s key markets (SG, HK, US, PH, ID, MY) to build and strengthen Love, Bonito’s global social community and presence.

Reporting directly to the Brand Marketing Manager, you will analyse, report, and optimise social channel performance to ensure overall business goals are attained. 

You should have / be

• A passion for full-funnel growth with superior analytical acumen
• A genuine interest in fashion and general female consumer products
• An ability to think & work strategically and systematically
• A self-starter, resourceful, proactive and hands-on approach. Get it done right, and fast!
• Strong project management, multitasking and execution abilities
• Strong communication skills to inspire and influence internal stakeholders (HQ or Markets) communication and persuasion skills with both internal and external stakeholders
• Lives and breathes our brand values: People Matter; Go Above & Beyond; Be Bold, Be Creative; Always Keep It Real; Growth Mindset; We’re Better Together! 

Main responsibilities

Strategy Development:

• Develop and roll-out a solid social media strategy, with strong content planning and storytelling frameworks on organic global social channels such as but not limited to Instagram, TikTok, Facebook.
• Lead the planning of global social media calendars, ensuring a consumer-first and data-driven approach.
• Lead daily social operations across global social platforms ensuring timely content posting and fostering effective engagement with followers.

Ideation and Analysis:

• Lead the creation and execution of social media content, ensuring alignment with brand guidelines and marketing objectives; collaborating cross-functionally with relevant teams such as the Creative, Copywriting and Country Marketing Teams to produce such content.
• Oversee community interactions by responding to comments and messages, and fostering meaningful engagement with our audience.
• Lead in the ideation and coordination of social media activations, including IG Lives and social giveaways.
• Monitor, track, analyze, and report on social media performances using tools like Falcon IO and Tableau.
• Continuously test and optimize our organic social media channels, audiences, visual creatives, and copy.

Leadership & Stakeholder Management:

• Lead and develop a lean and mean global social marketing team.
• Partner closely with HQ marketing functions to amplify key campaigns through social.
• Ensure full visibility and clarity group-wide on global social initiatives by effectively coordinating with relevant stakeholders.

Critical success factors & key challenges:

• Social channel performance: 
• Traffic, NSBR, CR%, NC%
• Followership, Reach, Engagement
• Management of Global Social Marketing Budget
• Global Social Operations Excellence
• Team retention

• 5+ years of relevant work experience in social media management, preferably in a fast-paced environment or global context and preferably with managerial experience.
• Strong project management skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and collaboration skills, with the ability to work effectively across diverse teams and stakeholders.
• A performance-driven attitude with a hunger and thirst for results.
• Creative thinking and problem-solving abilities.
• A high degree of professionalism, work ethic, judgement and keen attention to detail.
• Familiarity with trends and best practices in social media, digital marketing, and content creation.
• Strong proficiency in a video-editing software such as Premiere Pro/Final Cut Pro/CapCut.
• Comfortable being in front of the camera.
• Experience in photography, videography, and basic graphic design will be a plus!

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

At Chariots Consultancy, we specialise in providing high-level full-suite consultancy services designed to help businesses thrive in today’s competitive landscape. From streamlining operations to enhancing your market presence, our tailored solutions enable you to focus on what matters most - your core business.

We are seeking an innovative and highly skilled Senior Web Developer with expertise in both frontend and backend development and a strong understanding of UI (User Interface) and UX (User Experience) principles for its Marketing Consultancy Division. As part of the marketing agency division, you will lead the design, development, and optimization of cutting-edge websites, landing pages, and digital tools to support client campaigns and business goals.

This role is perfect for someone who thrives in a dynamic start-up environment, is passionate about creating visually stunning and user-friendly web solutions, and has the technical expertise to bring creative ideas to life.

Key Responsibilities:

1. Frontend Development

· Conduct research to gather user requirements and define clear use cases to design and implement responsive, high-performance, and visually stunning user interfaces using modern frameworks (e.g., React, Vue.js, Angular).

· Convert wireframes, mockups, and user flows into pixel-perfect, functional web pages.

· Optimize front-end components for performance, scalability, and cross-browser compatibility.

2. Backend Development

· Develop robust, secure, and scalable server-side applications using technologies such as Node.js, Python (Django/ Flask), or PHP.

· Build and integrate APIs to support dynamic, data-driven web experiences.

· Manage and optimize databases (SQL and NoSQL) to support backend services.

· Implement backend solutions that align with the clients’ goals, such as automation for lead generation or campaign analytics.

3. UI/UX Collaboration

· Collaborate with designers, marketing strategists, and content creators to align technical solutions with user needs and clients’ goals.

· Integrate usability testing and user feedback into the development process to enhance user experience.

· Ensure all web applications adhere to responsive design principles and accessibility standards (e.g., WCAG)

4. Marketing-Specific Development

· Develop and manage custom landing pages, microsites, and web tools to support marketing campaigns.

· Create solutions that enhance user engagement, such as interactive forms, chatbots, and dynamic content modules.

· Optimize web applications for SEO and marketing analytics tools (e.g., Google Analytics, HubSpot, etc.).

5. Website Maintenance

· Handle updates, patches, and backups, etc.

6. Technical Leadership

· Mentor junior developers and provide technical leadership within the team.

· Conduct code reviews to ensure best practices and maintain code quality.

· Stay up to date with emerging technologies and propose innovative solutions tailored to clients’ and agency’s needs.

Requirements:

1. Bachelor’s degree in computer science, Web Development or a Professional Certificate in related field.

2. 5 years of professional web development experience with a strong focus on UI/UX and marketing-centric projects.

3. Proven track record of delivering high-quality, user-friendly websites and web applications.

4. Expertise in HMTL5, CSS3, JavaScript (ES6+), and modern frameworks like React, Vue.js, or Angular.

5. Experience with CSS frameworks like Tailwind CSS or Bootstrap.

6. Proficiency in creating responsive, mobile-first designs.

7. Strong knowledge of backend frameworks (Node.js, Django, Flask, PHP, or Ruby on Rails).

8. Database management skills (MySQL, PostgreSQL, or MongoDB).

9. API development and integration experience (RESTful and GraphQL).

10. Proficiency in design tools such as Figma, Sketch, or Adobe XD.

11. Strong understanding of usability principles, accessibility standards, and user-centric design.

12. Experience working with marketing tools like HubSpot, Marketo, or Salesforce.

13. Familiarity with website optimization for SEO and analytics tools.

14. Ability to translate data into actionable insights.

15. Familiarity with Git for version control.

16. Experience with cloud platforms (AWS, Google Cloud, or Azure) and CI/CD pipelines

• Oversee the preparation of financial statements, including income statements, balance sheets, and cash flow statements for the company and group.
• Provide analytical review on the monthly financial statements for company and group.
• Ensure compliance with accounting standards, regulations, and internal financial policies.
• Provide accurate and timely financial reports to senior management, stakeholders, and regulatory bodies.
• Develop and manage the annual budgeting process in collaboration with department heads.
• Prepare and monitor financial budget/forecasts, provide detailed explanations for significant variances.
• Establish and maintain a robust system of internal controls to safeguard company assets.
• Ensure compliance with financial regulations, tax laws, and reporting requirements.
• Identify and address any weaknesses in financial processes and risk management.
• Analyze financial data to identify trends, opportunities, and risks.
• Provide insights and recommendations to support strategic decision-making.
• Evaluate performance against key performance indicators (KPIs) and financial benchmarks.
• Develop cash flow forecasts and implement strategies to optimize cash flow.
• Manage relationships with banks and financial institutions to secure financing and optimize interest rates.
• Identify cost-saving opportunities and implement measures to improve financial efficiency.
• Review major expenses, capital expenditures, and financial commitments.
• Conduct cost-benefit analyses for proposed projects and investments.
• Lead, mentor, and develop the finance team to ensure high performance and professional growth.
• Foster a collaborative and positive work environment within the finance department.
• Provide training and support to ensure the finance team stays updated with best practices and industry developments.
• Collaborate with senior management to develop long-term financial strategies and goals.
• Support business expansion and investment decisions with financial analysis and feasibility studies.
• Participate in mergers, acquisitions, and other strategic initiatives, providing financial insights and due diligence.
• Identify and assess financial risks.
• Develop, monitor and implement risk mitigation strategies and contingency plans.
• Act as a key financial advisor to the CEO, CFO, and other senior executives.
• Communicate financial information clearly and effectively to non-financial stakeholders.
• Collaborate with other departments to ensure alignment of financial goals with overall business objectives.
• Ensure the accuracy and integrity of financial data through effective system controls.
• Stay updated with technological advancements and recommend upgrades or improvements.

Requirements:

• Min Bachelor's Degree in Accounting or Finance will be preferred
• CA/CFA is a must
• Minimum 5 years relevant working experience in the role of a Financial Controller/ Manager
• Dedicated individual with good interpersonal and communication skills to work closely with the stakeholders.
• Possess the drive and dedication to manage time tight projects
• Strong technical accounting and analytical skills preferred
• Good written and verbal communication skills.
• Strong inter-personal skills, self-motivated, proactive, analytical, meticulous

Job Title for Posting

Assistant Laser Ablation Engineer

KEY JOB PURPOSE

You are required to ensure the smooth operation of his/her assigned process unit. Your primary responsibility will be to assist our research team in conducting experiments (including coating process) and providing technical support to advance the understanding and performance of the solar cell fabrication processes. You will work closely with researchers and process engineers to contribute to cutting-edge research in the field and help drive the development of next-generation photovoltaics.

KEY RESPONSIBILITIES

The job scope includes:

• Able to work from 8.30am - 5.30pm / 2:30pm - 11:30pm / 9:00pm - 6.00am.
• Prepares substrates/precursors, loads samples, in charge of laser ablation process, and prepares material coating process for experimentation in time and quality
• Evaluates performance of process system.
• Interface with team members, understand their detailed plan and requirement.
• Monitor process and hardware performance.
• Records process conditions and experimental observations.
• Report data to the research team.
• Assist in laboratory and equipment maintenance.
• Perform routine shut down procedure, if needed.
• Ensure cleanliness of work area, upkeep equipment and assists in maintenance program and operating of equipment.

COMPETENCIES AND QUALIFICATION REQUIREMENTS

• Diploma or Bachelor's degree in materials science, chemistry, electrical engineering, chemical engineering, or a related field.
• Enjoy hands-on duties daily (non-desk bound) which may include carrying items, walking, working etc.
• Capable to work in a clean laboratory environment daily
• No disciplinary issues history
• Self-disciplined, good team player
• Responsible and independent worker
• Reactive to malfunctions
• High self-motivated and effective team player with good communication skills
• Attentive to details
• Good written and verbal communication skills (both in Mandarin and English)
• Knowledge of safety protocols and practices in a laboratory setting.

ABRIDGED VERSION OF JOB DESCRIPTION AND REQUIREMENTS

We are looking for a focused and highly motivated individual to contribute to a dynamic and growing team. This team focuses on the fabrication of next-generation photovoltaic technology in our flagship project. We regret that only shortlisted candidates will be notified.

KEY JOB PURPOSE

The successful candidate will be part of our company and contribute to administrative and accounting activities. He/she will provide assistance to the corporate lab enabling the company and R&D staff to accomplish their R&D activities effectively and efficiently.

Account Role

- Manage full set of financial statements (Balance Sheets, P&L and cash flow) for two entities.

- Manage full set of account including vendor invoice processing, payment arrangements, journal entries, inter-company charges and GL maintenance

- Perform financial operations like checking of invoice, expense claim/reimbursement from employee

- Ensure accurate and timely monthly financial reporting, budgeting, forecasting and analysis.

- Fixed asset register, tracking and depreciation recordings

- Prepare prepayment, accrual and account payable list report

- Prepare yearly audit schedules

- Manage office supplies inventories

- Any Ad Hoc duties assign by management

The Institute of Sustainability for Chemicals, Energy and Environment (ISCE2) was established by A*STAR in 2022 to support Singapore's sustainability goals, including the Singapore Green Plan and Zero Waste Masterplan, through strong international partnerships with industry, public agencies, and academia. ISCE2 is located at Jurong Island.

You will play a key role in supporting the monthly manpower report, grant management, grant utilisation and financial planning of ISCE2. As part of day-to-day operations, you will also be involved in updating of manpower allocation in SAP and coordinating with various stakeholders for manpower budgets and projection. In the process of stakeholders' engagement, you will have the opportunities to interact with senior management and researchers directly, as well as various counterparts in HQ e.g. Finance, HR etc.

Job description:

• Analyse monthly manpower reports, monitor grants utilisation for manpower and prepare for presentations as and when needed
• Perform short- and long-term financial projections for the Institute
• Update of manpower allocation in SAP on a timely basis
• Prepare and submit Fund Requisitions and Final Statement of Accounts
• Ensure proper allocation of bonuses to projects
• Attend to queries from grantors and auditors on manpower charging
• Checking of budget and headcount availability of manpower requisition for staff to be hired
• Perform billing and charging of services provided
• Other duties as may be assigned

Requirements:

• Diploma/Degree in Finance/Business Administration/Accountancy with at least 2 years of experience in resource or grant management
• Highly proficient in Microsoft Office, especially in Excel and PowerPoint
• Good interpersonal and communication skills
• Able to work independently and as a team
• Impeccable attention to details
• Experience in SAP will be an advantage
• Hybrid work arrangement
• Willing to work at Jurong island (2-way transport from five locations: Boon Lay, Choa Chu Kang, Clementi, Jurong East and Outram Park)

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Position Overview:

The Compliance Executive will be responsible for providing support to the Head of Infrastructure Operations, Sustainability and Compliance in the following areas: Standards Set-up, Document Control & Management, Data Analysis, Training Support, Internal Audits, Regulatory Research & Stakeholders Engagement.

Key Responsibilities:

• Standards set-up: Assist in establishing, monitoring and ensuring compliance with ISO standards (e.g. ISO 9001, ISO 14001) and sustainability regulations.
• Document Control & Management: Help to maintain and organize compliance documentation (i.e. policies, procedures, and audit reports).
• Data Analysis: Analyze compliance metrics and sustainability initiatives data and help to develop reports for management review.
• Training Support: Assist in the development and delivery of training programs on compliance and sustainability topics for employees.
• Internal Audits: Support the planning and execution of internal audits to assess compliance with ISO standards and sustainability practices.
• Regulatory Research: Conduct regular research on changes in relevant laws and regulations and assist in updating company policies accordingly.
• Stakeholder Engagement: Collaborate with various departments to promote compliance culture and sustainability initiatives across the organization.

Key Requirements

• Bachelor’s Degree in Environmental Science/Business/any other related field.
• Advanced knowledge of ISO standards and sustainability practices.
• Relevant certifications (e.g., ISO 9001, ISO 14001, ISO45001, LEED or EcoVadis) is a plus.
• Previous experience in compliance, quality assurance, or sustainability roles is highly desirable.
• Attention to detail; Strong analytical, organizational and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Preferably to be able to start on short notice.

Responsibilities:

• Responsible for pre and post contract QS services;
• Handles interim and final payment claims and feedback comment to payment response to Management
• Job site visiting and monitor site progress
• Responsible for quantities taking-offs, work out variations claim, verify measurements with the client
• Handles contract administration and settlement of final accounts with clients & subcontractors;
• Monitors project phasing & payments;
• Preparation & Revision of Construction Programmes & follow-up delay claims

Requirements:

• Degree in Applied Science in Construction Management or Diploma in Building Services / Mechanical / Electrical engineering
• Able to meet challenging work demands and tight schedules
• Good interpersonal and communication skill
• Good command of spoken and written English
• Independent and resourceful

Key Responsibilities and Duties

· Coordinate all IT Tasks of the project.

· Collaboration with 2nd and 3rd level of support of company.

· Familiar with CCTV installation and configuration

· IT assets documentation & administration.

· Able to manage multiple complex technical issues.

· Planning and installation of new site offices

· Active Directory knowledge

· File server administration

· ITIL cert is preferrable.

· CCNA or equivalent cert is preferrable.

· Any other IT tasks as assigned.

Requirements

· Proven experience as IT Technician or relevant position.

· Excellent diagnostic and problem solving skills.

· Excellent communication ability.

· Outstanding organizational and time management skills.

· In-depth understanding of diverse computer systems and networks.

· Good knowledge of internet security and data privacy principles.

· Certification as IT Technician will be an advantage (e.g. Comp TIAA + Microsoft Certified IT Professional)

The Vice President of Brand & Marketing leads the brand marketing for CNBC internationally, ensuring the brand is positioned for growth with our audience and distribution partners across multiple countries and regions. The role is responsible for coming up with wholistic marketing plans for the quarter and the year, collating and organizing brand marketing assets including on-air promos, signage and digital units, ensuring we are using our house inventory to maximum effect and working with partners on barter opportunities. In addition, he/she is tasked with measuring the performance metrics of the overall brand and the performance of individual campaigns. The Vice President will also liaise with the SVP of Communications for CNBC in the US and the SVP and CMO for NBC News Group in the US.

KEY RESPONSIBILITIES

• Works closely with the President & Managing Director to come up with a strategic marketing plan for CNBC International including the brand positioning, key audience targets and key brand health metrics
• Working on annual and quarterly marketing plans including defining the key priorities by working with stakeholders
• Works with content teams on developing new show brands or sub-brands and ensuring a cohesive brand architecture that ladders up to over-arching strategic goals
• Ensuring the deployment of existing brand assets and the development of additional marketing assets including on-air promos, digital units, decks etc
• Works with partners to establish strong barter relationships and new agreements to extend the brand via partner opportunities
• Works with distribution partners to ensure CNBC priorities and new shows get adequate opportunities for promotion on AVOD and SVOD services and on MVPD home screens
• Partners with CNBC International’s Leadership team to ensure internal and external communications activities and marketing partnerships are maximized to their full potential
• Collaborates with peers based in the United States to ensure global consistency of message and partners with colleagues in News & Programming, Global Ad Sales and other departments to develop and grow deep brand partnerships.
• Partners with Global Ad Sales team to ensure they are aligned and have visibility to CNBC’s international product.
• Works with CNBC’s International and Domestic Events team to define the communications and marketing plans for CNBC owned events.
• Oversees and leads CNBC’s brand activation at key events including the World Economic Forum, Davos

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and private credit team. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:

• Primary contact to client on daily operational, issue discussion and any other request
• Review of Net Asset Value calculation and associated reporting.
• Coordinate investor capital activities, annual financial audit and other statutory reporting.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations.
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Responsible of work allocation and team utilisation. Assist on coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

The role

This is a risk management and business supporting role for the Life & Health business of PartnerRe in Asia, Australia, and New Zealand. The ideal candidate must be able to manage case underwriting responsibilities and product development support for external and internal clients, provide expert opinions, trainings, and support the delivery of innovative underwriting solutions to clients. The candidate should be able to multitask, contribute towards the growth of our business with prudence and due diligence and strive to enhance our footprint and technical expertise within the industry. In addition, the candidate should demonstrate strong customer-orientation, whilst maintaining a proactive and positive working relationship with clients, team members and cross functional colleagues.

The missions

• Perform underwriting assessment for all lines of business, adhering to Partner Re’s underwriting philosophy, with consistent, competitive, quality and timely decisions for New-business and Claims re-underwriting
• Build deeper engagement with key clients, understand their product and underwriting needs and review, resolve and respond to cedants inquiries while ensuring timely and quality service standards are met
• Participate in the development of the underwriting manual and operational manual.  Responsible for providing inputs for developing, implementing and maintaining Partner Re’s underwriting manual guidelines
• Lead or assist in offsite or onsite client reviews
• Review and provide inputs to product design, policy provisions, treaties, underwriting guidelines, initiatives, campaigns, and related requests in a timely manner in order to help develop business
• Provide advice, medical literature review, and relevant statistical research to assist with assumptions setting, product pricing, and development of new pricing bases
• Develop market specific underwriting strategy for the markets assigned and support the identification, evaluation and execution of potential opportunities requested from business teams
• Plan or assist in developing and executing training plans and conferences for Partners Re’s clients 
• Engagement in projects and process improvement initiatives (internal and external), new underwriting philosophy, guidelines or responsibilities as required for the team functioning 
• Contribute to building the PartnerRe brand by promoting thought leadership through active engagement in external conferences and forums as well as in client meetings, publishing articles
• Travel as per business requirements

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

Team Summary

Global Government Engagement drives Visa’s business by shaping the policy and regulatory environment to accelerate digital payments – ensuring Visa is the best way to pay and be paid for everyone, everywhere. We excel with clients, governments, and partners to enable everyone to participate fully in the digital economy, delivering economic growth, innovation, and positive social impact. We are diverse and inclusive – committed to being a best-in-class global government engagement team.

Throughout the Asia Pacific (AP) region, the existing team of highly qualified government engagement professionals support the ongoing growth of the company’s business. They proactively engage with a wide range of stakeholders to promote Visa’s capabilities and contributions to governments.

What a SVP, Government Engagement, AP does at Visa:

Strategic Advisory and Subject Matter Expertise

• Serve as a member of Visa’s AP leadership team, providing both strategic advice and direct support on matters of legislative and regulatory interest
• Build strategic engagement plans for Visa’s executive leadership in the region with key government stakeholders across AP
• Provide subject matter expertise on primary public policy matters and be a key resource to public officials, clients, and industry associations

People Leadership

• Lead and manage Visa’s Government Engagement team, managing Visa’s current talent and hiring new team members to expand the team’s capabilities. Actively engage employees with exceptional communications skills and commitment by role modelling the behaviors underlying Visa’s four leadership principles. 
• Ensure that cross-functional teams are fully aligned and briefed about the environment, ensure that strategic plans for the region are developed in conjunction with, understood and shared by the supporting functions within Visa.
• Take a thoughtful and diverse approach to talent acquisition and talent management, attracting, developing and retaining outstanding talent, whilst also continuing to raise the performance expectations of the team.  Ensure appropriate succession planning is in place for key roles, maximize employee engagement and ensure all staff have meaningful development plans. Create a sense of community and drive a culture of genuine inclusion for the team.
   

Drive Business Outcomes with Engagement & Thought Leadership

• Promote Visa’s reputation and profile by representing the company at public events, policy forums, industry conferences, association committees and roundtables, etc.
• Regularly engage directly with lawmakers, regulators, and other external stakeholders that may impact Visa’s business to enhance Visa’s reputation and competitive position
• Develop and deliver compelling government engagement narratives about the value of Visa and the payments industry in alignment with Visa’s business priorities
• Develop strategic policy positions, in partnership with Visa’s Global Policy team, that foster potential business partnerships with national and sub-national government agencies in the delivery of social services, payment of taxes, and other potential government programs that may benefit from the application of electronic payments
   

Partnership, Collaboration, Influence

• Partner and collaborate with the AP leadership team, country management throughout the region as well as global key stakeholders to drive Visa’s local and regional policy priorities
• Facilitate regional and global business subject matter expert interactions and briefings with relevant regulators and government officials
• Manage compliance with all relevant corporate policies and legal requirements related to political participation and activity throughout the region, ensure utmost respect for and adherence to ethical behavior standards within the AP government engagement team and broader AP business
• Establish and maintain appropriate contact with counterparts and other industry participants (incl, client institutions, FinTechs, and other payment sector stakeholders)
• Coordinate management of any potential global, local and regional issues

Why this is important to Visa

Government engagement is essential for Visa in the Asia Pacific region due to the complex and varied regulatory environments across different countries. By collaborating with government authorities, Visa can ensure adherence to local laws, enhance security protocols, and gain the trust of consumers. Furthermore, government partnerships can facilitate innovation, helping to develop and implement cutting-edge payment technologies that drive financial inclusion, particularly in underserved areas. Close cooperation between Visa and governments helps align with regional economic policies and contribute to the overall growth and digital advancement of the Asia Pacific financial landscape.

What you get to do in this role:

• Be the go-to expert for Global Talent data processes and enable your partners within various Global Talent teams such as Talent Acquisition, Total Rewards, Talent Activation & Growth, and HR Business Partners
• Manage master data in our core systems such as Workday, Jobvite, and Service Now platform

• Collaborates with cross functional business and IT teams to capture business requirements and translate them into processes and system solutions
• Documents implementation considerations, workflows, process maps, etc. as required.
• Develops UAT strategy and execution to cover testing, defect resolution and triaging

• Maintain standardized data definitions and globally streamlined data entry procedures

• Works with relevant teams to support day-to-day systems and interfaces to resolve issues related to existing solutions.
• Utilize strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
• Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions and documenting outcomes.
• Develop and maintain simple to complex reports, utilizing Workday Report Writer, as well as other organizational tools and available technologies
• Lead the preparation and delivery of complex HR reports, ensuring alignment across deliverables, and adherence to overall global reporting strategy
• Create and maintain standardized real-time dashboards displaying key metrics and insights for HR and business leaders in a visually appealing manner

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslog, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Senior Software Engineer, a highly motivated senior individual contributor based in Singapore, responsible for designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior Analyst who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops. The role will also be required to lead implementations on key modules and mentor junior team members,

Responsibilities:

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards.

Primary Responsibilities

Overseeing Daily Operatoins and Achieving Targets

• Supports Resident Mixologist in providing world-class hospitality and drinks making.
• Ensures operating par stock for OS&E and beverage.
• Adheres to bar Standard Operating Procedures.
• Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore. 
• Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team. 
• Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
• Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required. 
• Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the bar/outlet during all key operation periods.
• Achieves or exceeds outlet’s goal and sales target.
• Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards. 
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times. 
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Marketing Plan and Revenue Management

• Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Carries out appropriate and effective measures to improve control of costs, expenses, and labour.

Training, Learning and Development of the Team

• Attends Raffles Hotel Singapore or Food & Beverage training for all colleagues.
• Completes On-the-Job-Trainings and develops new skills and knowledge. 
• Assists and guides the departmental orientation for new colleagues.
• Adheres to Raffles Hotel Singapore fire and safety, emergency procedures and hygiene NEA rules and regulations are met and achieve. 

• To assist the appointed Project Manager in managing the project inclusive of cost planning, consultant and contractor procurement, design management, construction management until project completion and handover.
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget.
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project.
• Manage and oversight all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers.
• Aiding appointed Project Manager in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• Ensure compliance to the T&T Commission Execution Plan (“CEP”) online system, risk management and business management system frameworks.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules.
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports.
• To take a leading role in interfacing with the client and other consultants, at all project stages.
• Control and properly compile all relevant documents for the project including uploading to T&T sharepoint.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.

The Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey. To ensure that service quality aligned to brand standards and LQA guidelines. He/she will ensure ALL loyalty Program benefits are observed and enrol new loyalty members as required.

Primary Responsibilities

• Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and

suggestions to the hotel surrounding areas

• Assist guests with check-in and check out

• Confirms mode of payment; performs pre-authorization on credit card or collects required deposit for cash

payment

• Manage and assist guests with any enquiry that may arise

• Process all guests check out by confirming invoice balance, payment mode and feedback on stay

The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay.

Primary Responsibilities

Manages the guest journey from pre-arrival to post-departure

• Supervise and direct the team of Guest Experience Executive to ensure that personalized care is provided to all hotel guests at Heart of House throughout their stay.
• Manages the Pullman Singapore Orchard guest experience through a seamless flow of processes.
• Upholds a flawless impression and perception of Pullman Singapore Orchard services, products, and colleagues.
• Accommodates all guest needs and requests, anticipating guest needs, and creating memorable experiences through personalized service.
• Works with all departments to ensure seamless service.
• Perform other duties as assigned.

• 1. Learn and master the company's core technology and product, provide technical support for customers and distributors, including technical explanations, training, (answering questions, solving problems), etc. according to the technical process and specifications of the company
  2. Provide on-site technical support for customers specifically in Imaging, Flow Cytomtery and Clinical application in the responsible area to ensure the success rate of the Demo;
  3. Summarize product and application experience, and cooperate with the local sales team to carry out targeted technical presentations to key account, so as to enhance the core competitiveness of Miltenyi products in the customer base.
  4. Update training materials in a timely manner, and provide complete training tools for internal sales and distributors;
  5. Cooperate with the sales team to achieve sales targets and provide customers with continuous, satisfactory and timely technical support;
  6. Other affairs arranged by the company due to business needs.

• Set qualified sales appointments for the sales team to follow up on
• Maintain records of all telemarketing activities, including calls and follow-ups.
• Respond promptly to customer inquiries
• Identify and qualify sales opportunities to achieve weekly/monthly sales targets.
• Collaborate with the sales team to ensure seamless customer handover and follow-up.
• Conduct cold calling to clients for company’s products and services.

Requirements

• Full Training Provided (No Experience Needed)
• Comfortable to speak to customers on the phone
• Follow up with clients effectively
• Ability to work independently and meet daily targets

Working Location: Changi

Working hours : 9am to 6pm (Monday to Friday)

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit/replacement recommendations to clients

5. On-the-job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement/process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of faults/breakdowns and rectification according to authorities/clients' requirements.

9. Perform full set of testing complying with authorities/clients' requirements.

10. Perform maintenance programs and comply to authorities/clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.