• Design and prepare AutoCAD drawings based on AutoCAD standards.
• Review and incorporate design details from Coordinated Combined Services Model.
• (CCSM) into Combined Serviced Design (CSD) drawings.
• Work with design and construction team to prepare drawing and relevant documents for submission.

Minimum Requirements:

• Degree/Diploma in Civil/Mechanical/Electrical Engineering.
• At least 2 year relevant experience.
• Experienced in Microstation software to prepare computer-aided drawings.
• Able to work independently in a fast-paced environment.

An Offshore company provide general offshore support services, drilling rig, support functions and cargo transport operations to the Oil and Gas Industrial.

Responsibilities:

• Day-to-Day technical management of assigned vessels and engine crew, in compliance with Company and Authorities' rules and regulations, for best performance
• Preparation and supervision of vessels repair, maintenance and dry-docking
• Planning and control of vessels’ operating budget and spares inventory
• Effective cost management for maintenance expenses
• Ensuring that up time is keep at the most optimal level for all vessels
• Review and analyse technical reports for managing breakdown and preventive maintenance
• Liaise with charterer, class and clients on technical related matters.
• Attend and take delivery of the new build vessels. Review and verify engineering design/drawing, technical specification and documentation are met. Commissioning vessel’s equipment and attend the sea trials.
• Review vessel’s LO & FO consumption.
• Organize and attend to vessels annual, DP and FMEA trials.
• Any other tasks assigned by Technical Manager or Management.

• Requirements:
• Posses Polytechnic/Degree in Mechanical Engineering.
• Possess relevant sea-going work experience as Chief Engineer/Marine Engineer with minimum class 2 certification or equivalent with in experience in AHTS, Offshore Supply/Offshore tug vessels. Those with DP vessel experience will be highly advantageous.
• At least 2 years shore based experience
• Possess good organisational and communication skills and hands-on.
• Independent and resourceful. Able to work under pressure to meet deadline.
• Analytical and highly proactive in technical trouble shooting and problem solving.
• Able to conduct effective stand-up training for vessel crews.
• Ability to travel within short notice as required.

JOB SUMMARY

We are seeking multiple Senior Sous Chef who is passionate about culinary innovation and has a keen eye for detail. The ideal candidate will be responsible for leading our research and development efforts, continuously innovating dishes for respective cuisines – Thai, Chinese, Western, Japanese, Korean, Indian, Vietnamese and

Bakery.

RESPONSIBILITIES & EXPECTATIONS

• Assist in the creation and preparation of Thai, Chinese, Western, Japanese, Korean, Indian, Vietnamese and Bakery.
• Assist in the smooth-running operations of a catering kitchen.
• Ensure that food handling and hygiene regulations are followed in accordance with NEA standards.
• Ensure that quality, quantity, and correctness of food items served and displayed are per company’s standard recipes.
• Check quantity and quality of items ordered are received and stored in proper condition.
• Work closely and cooperate with all levels of staff (e.g. superiors, peers, and subordinates) to achieve highest possible satisfaction of food items.
• Ad-hoc duties as assigned.

REQUIREMENTS

• Minimum 3 years of related experience.
• Ability to work effectively in a team environment.
• Present a positive and professional attitude at all times.
• Good interpersonal skills for dealing with all levels of people.
• Good problem-solving skills.
• Creative and experimental in cooking.
• Willing to work in the West.

Job description

* As a HR generalist assisting in all HR and admin matters.

* Manage and record employees annual/sick leave.

* MOM work pass related matters including work pass application, renewal and cancellation and update for foreign worker's particulars.

* Update and maintain employee's date in hr system in accordance with company policies and MOM guidelines.

* Assist in staff on-boarding and off-boarding process and report regularly to the management.

* Handle employees enquires on all HR-related matters.

* Assist commercial work.

Requirements:

* Minimum Diploma in any discipline.

* Being able to speak Mandarin and English would be an added advantage.

* Good time management and prioritization capabilities, with the ability to multi-task and work with minimum supervisor and manager.

* Possess good communication and interpersonal skills.

An established chemical manufacturing company in Jurong has an immediate vacancy for the post of :

Office Cleaner (Indoor) - (5 Days Full Time)

Working Hours: Monday - Friday (7 am - 4 pm)

Job Description

1) Wipe clean tabletops (accessible and exposed areas)
2) Clear trash bins from individual workstations
3) Remove trash from the office to the designated area
4) Designated spot cleaning
5) Sweep / Vacuum / Mopping of Floor
6) Toilets Cleaning
7) Pantry Cleaning

Job Requirements

1) Cleaning experience preferred
2) Positive attitude, hardworking with a pleasant personality

Interested applicants, please call 62654700 ext.11 to arrange for an interview.

Site Engineers person oversee the on-site activities for projects, manage construction operations, and ensure that plans and specifications are accurately implemented. They are responsible for coordinating with the team, resolving technical issues, and monitoring progress to ensure successful project execution. Ensuring safety, health and environment conformation

We are into a hyper-growth mode; diversifying our portfolio of F&B brands and expanding into new locations and different market segments.

Our leading F&B brands sell experiences, and we aspire to be our customers’ favourite everyday food choice by adhering to our three-As mission: Attentive Service, Awesome Products, Amazing People.

We are looking for passionate F&B marketeers to be part of a disruptive innovative team and help the organisation to drive awareness and demand for the brands to achieve the business goals.

RESPONSIBILITIES

Support the Assistant / Marketing Manager on the following:

• Coordinate and execute group-level and/or brand-level marketing campaigns, including creating interesting and engaging content that are in line with the brand and evaluating campaign effectiveness to achieve impactful results (e.g. ROI, engagement)
• Assist in copywriting and editing communication materials
• Responsible for maintaining and updating the latest brand information on all communication channels
• Conduct research and survey to keep abreast of latest market developments - pricing, consumers, competitors, concepts and promotions
• Analyse data and translate into actionable tasks to drive results
• Report generation and post-campaign presentation to management
• Coordinate and facilitate media tasting session, product launches and events to both internal and external parties
• Support any operational needs for marketing campaigns, product launches and new store openings
• Manage and maintain digital assets for the brands, including coordinating brand and product photography / videography
• Liaise and negotiate with suppliers, vendors and partners
• Handle inquiries on corporate sales and collaborations / partnerships
• Other projects as assigned

REQUIREMENTS

• Minimum Degree in Marketing, with preferably 1 - 2 years of relevant experience in Marketing / Brand Management for F&B / FMCG / Hospitality industry
• Prior internship experience with creative agencies running digital campaigns and generating social media contents would be an added advantage
• Keen interest in analysing and interpreting data
• Adaptable, resourceful and independent
• Positive, self-motivated, have an eye for details and able to work with tight timelines
• Proficient in MS Office applications, especially in Excel and PowerPoint
• Possess excellent writing and communication skills
• Ability to converse in Mandarin to communicate with Mandarin speaking counterparts
• Willing to work in the West area

Responsibilities:

• Manage a team of operators, supervisors and construction site drivers.
• Monitoring performance of sub-contractors and company's employees.
• Allocating sub-contractors, resources, construction materials and other staff.
• Assign various work tasks as required.
• Arrange shift/scheduling of duty roster.
• Handle customers’ complaints, drivers’ and operators’ feedback and problems.
• Coordinate with customers on site requirements and activities.
• Maintaining a safe, secure and healthy work environment by adhering to and enforcing safety codes.
• Work with Compliance Officer and other relevant personnel to update the procedures.
• Ensuring smooth delivery of cargoes to customers/site within schedule.
• To schedule job, set priorities, monitor job progress & tracking schedules, communicate changes on job status.
• Costs projection and budget measures.

Requirements:

• Min 3 year relevant working experience in the construction industry
• PC literate
• Well organized & able to multi-task
• Capacity to handle pressure.
• Work as Team leader, leading team on project requirements and target achievement

• 5 days, Near Boon Lay, transport provided
• 1yr contract, completion bonus
• Staff benefits entitlement
• Salary: $3000 - $3500 basic
• Able to start within short notice

Job Description:

• Compile and breakdown contract negotiation language changes preferable using any AI to track and consolidate contract language between original vs. revised.
• Other general support includes planning and purchasing such as emailing, communicate with suppliers for committed dates, generate report, etc.
• Any other general task assigned by the purchasing & planning supervisor.

Job Requirements:

• Minimum a Diploma in Supply Chain Management, Business Administration or related fields.
• No experience can apply as on-the-job training will be provided
• Willing to learn and enjoy interacting with internal/external customers
• Minimum 1 year of experience in purchasing and planning.
• Able to communicate in English and Mandarin as this role will involve liaising with mandarin-speaking suppliers overseas.
• Able to work effectively and independently under pressure.
• Able to meet deadlines and has strong follow up skills.
• Detail oriented and high degree of accuracy.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

Work Time Profile:

Monday to Friday, 9.00 AM to 5.00 PM

Hybrid work mode

Company Benefits:

• Staff Lunch
• Training and Development Opportunities
• Quarterly Profit-Sharing
• Staff Discounts on Seafood Purchases
• Medical Benefits
• One-way Shuttle Service to Jurong Fishery Port
• Confirmation Seafood Hamper

Job Responsibilities:

• Prepare journal entries for various transactions, including revenue, expenses, and adjustments
• Assist in inventory management
• Perform month-end closing procedures, including reconciliations and accruals
• Prepare balance sheet schedules to support financial statements
• Generate financial and management reports, cash flow forecasts, and variance analyses
• Prepare quarterly GST submissions
• Participate in system implementation and improvement projects
• Assist in process improvement initiatives
• Contribute to the development of company policies and standard operating procedures
• Undertake any other ad-hoc projects or tasks assigned

Job Requirements:

• Strong attention to detail and a solid understanding of accounting principles
• Analytical mindset and ability to handle pressure to meet deadlines
• At least 5-7 years of experience in general ledger accounting within a medium-sized organisation
• Hands-on experience with fixed assets, financial reporting, cash flow management, and audits
• Proficiency in using Excel for data analysis and reporting
• Knowledge of inventory management processes
• Prior experience with Navision or similar accounting systems is preferred
• Experience in process improvement initiatives is a plus

DUTIES AND RESPONSIBILITIES

1. Payroll administration handles. E.g. employee reimbursements, bank files, and payslips.
2. Mandatory insurance involves registration and renewal of insurance accounts.
3. Submission of statutory claims deal with administration and application for various leave types.
4. Onboarding / offboarding includes contract drafting, settlement letters. For new hires, onboarding initiatives and support.
5. Providing comprehensive HR management and operational support services, including work permit renewals, worker levy payments, employee correspondence addressing daily HR inquiries, and maintaining electronic personnel files.
6. Handle all administrative tasks covers a range of HR tasks, from reminders to Info-tech HRMS electronic file maintenance and data entry in human resources information systems and audits for accuracy and compliance.
7. Take ownership of end to end recruitment processes, including but not limited to job postings, candidate sourcing to selection.
8. Performance management involves employee development, appraisals, and improvement plans.
9. Compensation and benefits provide advice and support for salary benchmarking and benefits planning.
10. Coordinate training programs and development initiatives for employees.
11. Provide advice and handle all employee inquiries on HR related matters.
12. Overseeing and maintaining office supplies, maintaining cleanliness, and organizing corporate mail and deliveries for employees.
13. Filing management entails systematically maintaining and organizing all business records.
14. Handling inbound calls.
15. Handling and maintaining the stock items records.
16. Liaise with suppliers, issue purchase order to suppliers & coordinate the purchases. If needed, to look for new suppliers; obtain quotations from suppliers, comparison of pricing and follow up till items delivered. There have others administrative stuffs to support and help.
17. You are responsible for all duties assigned to you by the Directors of the Company in the capacity for which you are employed.
18. You shall co-ordinate and co-operate with all your co-workers as and when necessary. You shall cover duty for administrative assistant whenever they are on leaves.
19. You shall report to the Directors and or any other officials designated by the Directors for the discharge of your duties.

Work Time Profile:

Monday to Saturday, 8.00am to 1.00pm

Company Benefits:

• Training and Development opportunities
• Staff Discounts on seafood purchases
• Medical Benefits
• Seafood Hampers
• Quarterly Profit-Sharing

Job Duties:

• Operate machinery and equipment for tasks such as slicing, portioning, and deshelling seafood products according to quality standards
• Conduct rigorous quality checks on processed seafood products to guarantee compliance with established quality standards
• Identify and address any deviations from quality specifications, reporting issues to the team leads promptly
• Adhere to strict safety protocols and guidelines to ensure a safe working environment
• Maintain cleanliness and hygiene in the processing area, following sanitation procedures and regulations
• Participate in regular safety training sessions and contribute to maintaining a culture of safety awareness
• Operate and monitor processing equipment efficiently and report any malfunctions or irregularities

You need to have/be:

• Strong attention to detail and ability to identify quality defects
• Ability to work efficiently and accurately under pressure
• Excellent communication and teamwork skills
• Ability to follow instructions and adhere to safety guidelines
• Basic understanding of food safety and hygiene principles
• Ability to stand for extended period

The responsibilities shall include, but are not limited to, those contained in the following statements:

1. direct liaison with stakeholders in charge of project services (procurement/ draughting/ assets/ human resources);

2. specify scope of work and budgets for engineering activities, assets and 3rd party activities;

3. to be conversant with all items and conditions of the project both technically and commercially and to have a full understanding of the scope of work;

4. implementation, control and monitoring of overall safety and quality assurance in all project related activities as laid down in the company’s management system;

5. preparation and maintenance of budgets for the project assisted by the cost controller

6. preparation of the monthly reporting internal & external;

7. ensuring variations between actual costs and budget are monitored and controlled;

8. identifying and initiating any variations towards the client or approve/ reject variations from third parties on the basis of the contract T&C’s;

9. liaise with the client and ensure that project meetings are held with relevant personnel;

10. establishing all the resources from company’s departments needed to carry out the project.

11. encourage any technical developments or suggestions that will enhance the overall project engineering or operational efficiency;

12. ensure that all aspects of project administration, engineering and operations fulfil the contract requirements and are conducted in a safe, efficient and profitable manner;

13. conduct all activities within the management system, procedures and work instructions;

14. advise and assist commercial department with tenders for potential work;

15. ad-hoc duties as deemed required to complete the workscope.

Job description

We are looking for an energetic, trustworthy and self-starter candidate who could be handy in paperwork preparation and supervision at worksite, overseeing projects, maintaining safety protocols and implementing site procedures. Our ideal candidate is experienced, responsible, and team-focused.

Responsibilities

· Years of prior experience in office tasks, general work, and supervisory roles

· Need to have engineering knowledge, comprehension on technical documents

· Excellent written and spoken communication skills

· Possess troubleshooting skills on engineering works

· Proven leadership skills with a large and diverse workforce

. Be able to work in a fast moving environment, and under pressure and long working hours, when needed.

We are looking for passionate QA Assistant (Food Safety) to be part of the department expansion! You will be responsible for all hygiene and food safety standards of assigned locations.

If you are looking for a fulfilling career with Singapore's No.1 Events Caterer, send us your application now!

Responsibilities

• Conduct daily on-site inspection, personal hygiene checks, products checking and sample retention.
• Follow and assist in lab test sampling schedule
• Assists in ISO 22000:2018 manual updated, and implement to operation.
• Responsible for the compliance with MUIS Halal Standards, application and renewal of Halal Certification.
• Assists in checking records, documents, and files.
• Attended to external auditors and internal auditors; assist for internal audit (central kitchen, retail outlets and supplier audit)
• Attended to pest programmes, follow up and rectification.
• Follow and enhanced developed SOPs
• Assist in develop food safety training materials and assessment plan.
• Detect any non-conformance and rectification immediately.
• Any other ad-hoc projects assigned by superior.

Requirements

• A level, Diploma or equivalent, in Food Science/ Technology/ any related standard
• Possess knowledge in SFA regulation, ISO 22000, Halal/ any other related standard
• Able to multitask and work within timeline
• Good communication skills
• Team player, proactive and meticulous in work
• Willing to work in the West

The level of appointment offered will commensurate with candidate's experience.

Interested applicants are invited to apply with your detailed resume via the “Apply Now” option.

We thank you for your interest and regret that only shortlisted candidates will be notified.

• Manage and process payroll for all workers on a timely basis, such as, computation of staff' salaries, allowances and deductions, processing of wages, statutory submissions, annual & ad hoc tax fillings, etc
• Manage claims from employees and with government authorities( Levy Waiver, etc)
• Supporting Employees and Management by driving, planning, coordinating and implementing effective HR guidelines, procedures and guidelines across the full spectrum of HR
• Analysis of Manpower resource allocation, visa quotas and emplyee satisfaction
• Manage work pass apllications, renewals & canncellations
• Manage the repatriation of work permit holders
• Putting together regular and ad hoc payroll and costing reports for management and employees
• Continuous improvement of HR systems and policies
• Ensuring training is implemented to ensure all necessary certificates and / or Licenses are obtained by the company under full compliance of regulations
• Maintaining employee record, employee payment details and health records, employee relation and communication

Position Requirements:

• At least 3 year(s) of working experience in the related field is required for this position.
• Strong understanding of MOM guidelines for labor law requirements for the construction industry in singapore
• Biligual in English and Chinese (in order to handle queries, questions and concerns from English and Mandarin speaking staffs in regards with the payroll, allowances and deductions, annual & ad hoc tax fillings and other hr related matters.)
• Proactive approach with outstanding problem solving skills
• Full-Time position(s) available.

Looking for Class 4 Driver

Job Scope

• load and unload goods from lorry
• delivery of goods (palletised and loose cargos)
• loose cargos can be as heavy as 20-30kgs
• Team player, able to work with lorry attendant

• 5.5 days work week
• Location: Tuas
• Total gross salary: $2.7k to $3k

Looking for warehouse assitance - Both Local & PR can apply... salary starting from SG$2500 up to 3500 based on experiance, Located at Pandan Road, 5.5 days work, AWS after one year and KPI system after probationary period.

Job Description:
• Operate forklift and reach truck and other vehicle and equipment
• Loading and Unloading as well as transporting goods in the warehouse
• Receives, sorts, and segregate incoming shipments for warehouse
• Picking, quantity checking and preparing shipping documentation
• Securing the transported goods against destruction and damage during loading, unloading and transport
• Compliance with health and safety regulations
• Any other task as assigned by management

• Able to work overtime

• good in team work

• have high level of comunication

Looking for a rewarding career that fits your schedule? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible full time / part time bus captains(13 seaters) to provide outstanding service in transporting people between various places—mainly between schools and homes. Core working timing is 6am-8am, 1pm-6pm, Mon-Fri, school term. Suitable for retirees or those who do not want a hectic job schedule.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers safe

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· Additional trips done on weekdays/school holidays/Sat/Sun will be paid accordingly

Candidates should have a valid Class 3 driving license and Bus Driver's Vocational License. HDB vehicle parking fee will be reimbursed where available.

~~~ A Work-Life Balance Company ~~~

Job Descriptions:

• Manage and prepare the measurements and cost estimates for the construction projects from initial calculations to the final accounts.
• Prepare contract documents in accordance to the regulations.
• Prepare cost analysis and monitor project overruns to ensure the objectives of the project is achieved.
• Access payment and variation works to subcontractors to facilitate the smooth workflow process.
• Communicate with the management, sub-contractors and keeps track of the progression of the sub-contract.
• Any other adhoc tasks assigned by superior.

Job Requirements:

• Bachelor's Degree in Quantity Survey or equivalent.
• 3 year(s) of working experience in the related field is required for this position.
• Good communication and negotiation skills.
• Experience in building project, or similar scale, complexity and nature of work will be advantages.
• Have done Additions and Alteration projects will be advantages.
• Location: Pasir Ris.

Job Description(s):

• Collect and analyze data to provide accurate estimates of costs, time, materials, and labor needed to ensure the project is completed on time and within budget.
• Evaluate the cost effectiveness of products, projects, or services, monitoring actual costs compared to initial estimates as the project progresses.
• Collaborate with clients, vendors, and internal teams, including construction foremen, to discuss, develop estimates, and address any issues.
• Work with engineers, architects, owners, contractors, and subcontractors to adjust cost estimates based on project changes.
• Create estimates to support management in planning, organizing, and scheduling work.
• Develop estimates to help select vendors or subcontractors.
• Assess material and labor needs to determine whether it is more cost-effective to produce or purchase components.
• Prepare regular cost and expenditure reports, along with other required documentation, throughout the project.

Requirement(s):

• Diploma / Bachelor Degree
• 3 to 5 years in cost estimating/project management within offshore, marine, or wind farm industry
• Budget management, cost tracking, and financial reporting for offshore projects
• Proficient in offshore project management and cost estimating software
• Analytical, with the ability to evaluate large datasets and project cost effectiveness
• In-depth knowledge of offshore materials, labor costs, and environmental factors
• Strong organizational skills, ability to manage multiple projects and meet deadlines
• Adaptability to adjust estimates based on project changes and unexpected offshore conditions

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Please watch this recruitment video to find out more about the role of Training Officer - https://bit.ly/3fHXuvv

Client Engagement & Development

• To meaningfully engage, teach, train, supervise, maintain and develop the functioning level of clients to function adequately and independently in the following areas:

• Activities of Daily Living
• Home Living Skills
• Community Living & Mobility Skills
• Social and Recreational Skills
• Work Readiness Skills

Client/Trainee Management & Development

• Formulate and implement Individual Learning Programme (ILP) through professional assessment
• Engage in continuous assessment, training and evaluation of trainees' holistic development
• Plan and Implement appropriate group activities
• Plan, implement and monitor trainees' security and safety procedures

Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to Social Worker and Centre Manager

Administrative & Operations

• Support unit operational and logistics management
• Ensure centre/trainees safety and security
• Update of clients'/trainee's daily attendance and participation in activities, events and programmes in various client management system platforms
• Engage in caregiver dialogue sessions, home visits and maintain good rapport and communication with parents / caregivers
• Attend staff meeting and training as required

Event Management

Staff will be assigned to oversee at least one of the following duties and will provide assistance to the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organise internal/external events and activities for trainees
• Support volunteer engagement events
• Support public education activities
• Support MINDS events at organisation level

• Minimum O levels
• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

• Computer literacy skills MS Word, Excel and PowerPoint
• People-oriented team player
• Good interpersonal and communication skill
• Passion and great deal of patience to work with people with intellectual disabilities

The Role:

• Check the functionality and safety conditions of the vehicle and its components according to the document of vehicle dispatch control (e.g. brakes, lighting parts, tires, trailer and spare wheel)
• Perform electronic waste collection in the various premises as directed
• Communicate with supervisor on the residents or customers' feedback
• Ensure the truck cleanliness before and after the daily collection
• Compliance with corporate and legal compliance with Quality, Environment, Safety and Health objectives and/or regulations.

Job Requirements:

• Possess Class 4 driving licence
• 1-2 years of experience driving trucks
• Willing to work on occasional weekends whenever there are collection events at various locations
• Monday to Friday, office hour, limited OT given.

Walk-in interview conducted daily at :

18 Tuas Aven 10, Spore 639142

Interview timing: 9 am - 12 noon/2pm- 5 pm

Telephone : 64508178/172

This role will have responsibility for leading the team that makes every customer in their Major Area committed to Service Now for life and have the ability to marshal all customer resources to address any customer satisfaction, adoption, professional services, or renewal challenges within their Major Area, resulting in clear accountability, consistent service and one face to the customer. 
 
This role also carries the lead responsibility for Customer Satisfaction and Success through the sale and delivery of our Impact and Services products and add-ons, as well as the relationship with Partners -- all of which are critical to the company’s short and long-term success. 
 
Responsibilities 

• Owns the overall success, renewal and growth for all customers in a defined Major Area 
• Drives the alignment of customer success, expert services and transformational resources through adoption of innovative offers combined with market leading solutions that accelerate business value for our customers 
• Focus on customer intimacy to deliver business impact and innovation to a customer’s business by understanding our customers’ key business issues and opportunities 
• Create evangelists by listening to customers closely and delighting them with our user experience and service 
• Create growth opportunities with new product features and enhancement information 
• Build and nurture C-level relationships across accounts to solidify our partnership and commitment to the customer while penetrating the account deeper 
• Create a consistent and valued customer experience developing and scaling repeatable methodologies and proven best practices 
• Work closely with the Sales organization to develop and execute growth plans and strategies to drive License Agreements, expert services and customer success. This will also require territory and portfolio planning alignment with Sales. 
• Establish relationships with leadership across sales, solution consulting, services, product, channel, and support leadership to ensure cross-functional alignment at scale 
• Effectively build and establish relationships with partner consulting organizations to enable a go-to- market strategy 
• Manage and achieve key business metrics including bookings, revenue, P&L, utilization, and expenses 
• Customer obsessed mindset in driving value and NPS across all CEG pillars 
• Be an inspirational leader and create a vibrant, inclusive culture that inspires people to do their best work. Provide Coaching, mentoring and an environment for growth, development and feedback to ensure the right skills and resources are in place for success. 
• Operationalize key national/global programs as well as to ensure the team can scale to meet the needs of our customers and do more with less over time. 

• Play an active support role in leading HR policies implementation and changes
• Plan and implement employee engagement activities (e.g Sourcing for vendors, designing of communication materials, arranging of logistics)
• Manage and advice employees on work pass and immigration related matters; application, renewal, issuance and appeals
• Provide support on Personnel Marketing (Employer Branding) topics; e.g. LinkedIn content creation, Video editing, Collaterals for Career Fairs and Recruitment Talks
• Assist in key areas of HR shared service functions; e.g. attending to employees’ queries/requests relating to HR policies, benefits administration, letters preparation