As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Team Summary

The Consumer Solutions group manages Visa’s core products base consisting of Credit, Debit and Prepaid payments solutions as well as the benefits platforms that function across all product categories – together, these are Visa’s core products. The team is also responsible for leading the transition of these conventional card-based solutions to digital form factors, ensuring Visa payments solutions remain the market-leading way for consumers to spend their money and manage their payments across the Asia-Pacific region. The team has also recently widened its remit to include Acceptance Solutions development focused on small and medium sized businesses, with a view to improving the acceptance experience for consumers across the region.

The role is based in the Singapore Market Support Centre and will report to the SVP, Products & Solutions, Asia Pacific as a key leader within the regional Product team.

What the Vice President (VP), Head of Consumer Solutions does at Visa:

A key thought-leader in the Asia-Pacific payments industry, as the Head of Consumer Solutions, AP, you will be responsible for initiatives to drive the expansion of Visa’s core consumer products and the related PV and revenue across the region. This remit incorporates product development and management across Visa Debit, Credit, Prepaid and includes management of card benefits as well as Small and Medium Business acceptance solutions.

• Leadership of a team of product and payments subject matter experts in Singapore and across Asia-Pacific, executing on Product Development, Campaign Management, project management and initiative execution best practices
• Leading the development and execution of Visa’s Affluent strategy, including the development and launch of the planned Ultra High Net Worth proposition and Premium Benefits strategy across Asia-Pacific
• Growing Visa’s consumer payments market leadership in AP by putting in place tools, resources, insights, thought leadership and other resources to enable continued product expansion across AP
• Working closely with in-market teams to understand key growth barriers and develop mitigation strategy and at the same time, identify high potential new business opportunities to launch credit products and provide support from the initial pitch to ongoing portfolio management
• Development, roll out and monitoring of financial performance indicators for Visa products across segments, consisting of gross/net revenue targets, A&P budgets, product metrics
• Providing thought leadership and guidance to Product and other business teams in Asia-Pacific on consumer payments across the region working with Corporate Affairs and Marketing teams
• Launch of new solutions using Visa’s products and capabilities or through fintech, loyalty partners, merchant co-brand partners, merchant enablers, providers of seller solutions, low cost acceptance device manufacturers and other third parties 
• Sponsorship of Visa Rules updates and innovate to drive Product Rule flexibility where necessary
• Provision of Subject Matter Expertise (SME) support on client activities, client consultation and project delivery to all Asia-Pacific markets
• Driving Visa preference amongst our issuing client base through execution of the initiatives outlined above, working in close collaboration with our Relationship Management and other client-facing teams
• Interface with key clients from time to time assisting them with consumer payments product support
• Driving technology and alliance partners and develop solutions / business opportunities that will provide value added services to Visa clients to support new product launches, issuer customization, and activation and usage programs
• Business planning, management reporting, analytics, budget management and adherence to compliance standards across all activities

Why this is important to Visa:

Consumer Solutions is the single largest contributor to Visa’s business in Asia-Pacific and encompasses conventional card-based credit, debit and prepaid programs as well as newer fintech-linked solutions. Visa’s Consumer Solutions span most life-stage and income segments in all Visa’s Asia-Pacific markets from entry-level Prepaid and Debit programs for school-goers through to solutions designed to meet the needs of Ultra-High Net Worth consumers and as such is a key platform for revenue generation and consumer engagement for Visa and our clients. As the largest solution set in Asia-Pacific, consumer credit offers Visa the most visible and impactful opportunity to drive digital payments enablement and thus is a key part of our digital migration strategy.

Make your mark as a Business Development Manager at Horizon Geosciences!

The Business Development Manager will be responsible for identifying and pursuing new business opportunities primarily focusing on the marine geotechnical sector, with a specific focus on windfarm projects in South East Asia, including Korea and Australia. This role will involve building strong relationships with key stakeholders, developing strategic partnerships, and driving revenue growth through effective marketing and sales strategies.

Your responsibilities as a Business Development Manager

• Identify and assess new business opportunities in the marine geotechnical and renewable and energy sectors within South East Asia.
• Develop and execute a comprehensive business development strategy to penetrate the market.
• Build and maintain strong relationships with clients, industry partners, government agencies, and stakeholders in the region.
• Conduct market research and analysis to stay informed about industry trends and emerging opportunities.
• Collaborate with technical teams to ensure alignment of business development initiatives with service offerings and project capabilities.
• Prepare and deliver compelling presentations, proposals, and bids to potential clients.
• Represent Horizon Geosciences at industry events, conferences, and networking functions to promote our services and brand.
• Monitor and report on sales performance metrics, providing insights and recommendations for continuous improvement.

Your qualities and experience
You can make your mark as a Business Development Manager if you have:

• Bachelor’s degree in Geoscience, Engineering, Business, or a related field; a Master’s degree is a plus.
• Proven experience in business development or sales within the geotechnical, marine, or renewable energy sectors.
• Strong understanding of the windfarm market and marine geotechnical investigation processes.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a collaborative team.
• Willingness to travel within the region as required.

The Sales Director is accountable for the management, preservation, and growth of Smiths Detection business in the region including all sales and Customer Relationship Management in the North Asia market, positioning Smiths Detection as the market leading provider of choice across all market segments. This includes the achievement of Orders, Revenue and Profit targets as set by the business. The Sales Director is accountable and responsible for the day to day leadership, management, and development of the sales team.

Ownership of financial performance:

• Directly responsible for achieving North Asia's financial targets, including orders, revenue, profit, and cash receipts
• Develop and manage annual sales budgets

Strategic Influence:

• Shape and execute the sales strategy for North Asia, ensuring alignment with corporate goals and adapting to market changes
• Maintain and manage 5-year strategic plan of all opportunities in market
• Devise & implement the company sales strategy and monitor effectiveness, adjust as required
• Devise and implement new business initiatives to drive sales

Market Management:

• Management of North Asia order intake pipeline to achieve targets
• Create and implement sales action plans for the markets to achieve targets
• Implement an effective sales pipeline and lead tracking process
• Devise and recommend actions on a continuous basis to ensure business performance

Operational Excellence:

• Ensure compliance with Smiths Detection processes and policies, including opportunity approvals as dictated by DOA
• Implementing sales routines to assess regular sales and company performance against KPI’s
• Implement best practices in sales techniques, thereby enhancing operational efficiency
• Project sales volumes and profit for all products and solutions, including aftermarket, and manage the Integrated Business Planning process
• Ensuring the company ERP (SAP) is being used correctly and effectively

Competitive Edge:

• Monitor competitor activity and respond accordingly, devising and implementing strategies to counter activities
• Maintain control and awareness of political, economic, social, technological, environment and legal context across the region, including early identification of changing trends, and take actions accordingly

Client and Stakeholder Engagement:

• Build and maintain strong relationships with key customers and distributors
• Speak at conferences and events about the company’s products and services
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Negotiate contractual agreements to deliver favorable commercial outcomes for Smiths Detection

Team Development and Performance:

• Lead and mentor a team of Regional Sales Managers and foster a high-performance culture and ensuring team targets are met.

• Maintain team results and performance monitoring, creating results by counselling, coaching, mentoring, and managing performance. Plan, monitor and appraise team results and manage the performance of all members of the sales team
• Establish sales objectives and develop sales plans for all Regional Sales Managers and associated markets and ensure targets are met.
• Ensure the organisation has an effective sales training and development program
• Implement best practice in sales techniques throughout the department.
• Contribute to team effort by achieving individual sales targets

Get to Know the Team

The Singapore Operations team oversees, shapes and grows the business in Grab Singapore. We contribute to Grab's vision by developing business strategies that serves our community.

The GrabFood team is a dynamic team within the Deliveries family that works together with other departments within the Singapore Operations team to increase business growth for the GrabFood vertical.

Get to Know the Role 

We are looking for a motivated intern who will assist the team with planning, researching, and analysing strategic plans. You will work independently, collaborate on projects, and help develop special projects. To succeed in this role, you will embody independence and rigour. This role will be fully onsite.

The Critical Tasks You Will Perform

• You will provide operational and project management support for GrabFood demand-generation campaigns, including setup, documentation, and post-campaign analysis
• You will analyse data to facilitate decision-making, identify issues, and develop solutions
• You will conduct market research on competitive landscape and growth opportunities
• You will support planning and execution of projects

Get to Know the Team

The Singapore Marketplace team is housed within the Regional Deliveries Marketplace team. We focus on delivering insights to inform business strategy, and optimising the 3-sided marketplace made up of delivery partners, eaters, and merchants across the Deliveries verticals in Singapore (Food, Mart, and Express). Our work contributes to prompt and affordable deliveries for customers, and enhances the incomes of our delivery partners and merchants, while supporting business growth and profitability.

Get to Know the Role

We are looking for an intern for our team. This internship spans from January to May 2025. This role will be fully onsite.

The Critical Tasks You Will Perform

• You will deliver data-driven business insights using strategic and analytics toolkits, including problem structuring, analysis, and experiments (e.g., A/B testing)
• You will conduct end-to-end analysis using SQL, Python, and Excel to translate results into relevant business insights
• You will provide strategic advice on business-critical issues through rigorous analysis and structured thinking
• You will collaborate with cross-functional teams to implement impactful projects and manage stakeholders to ensure project completion

• Supervise and oversee junior team members and review their work product
• Review and draft compliance documents, frameworks and templates, covering all aspects of regulatory compliance
• Analysing and summarising MAS publications and regulatory updates
• Develop training programs, with opportunities to provide training to clients
• Other ad-hoc duties as required

• Manage a portfolio of clients
• Provide advisory and consultancy services to clients
• Submit and/or review of regulatory filings and notifications
• Liaise and correspond with MAS and auditors
• Periodic compliance reporting to senior management or board of directors
• Provide or review compliance manual
• Provide or review compliance checklists, registers, and calendar
• Prepare and review regulatory returns and forms
• Perform ad-hoc projects, including but not limited to regulatory mock inspections, AML/CFT CDD checks
• Other ad-hoc duties as the need arise

Get to Know the Team

The Singapore Country team oversees, shapes, and grows the business in Grab Singapore. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers in Singapore. We develop business strategies that help us achieve our vision of serving our community.

Get to Know the Role

As part of the Singapore Operations team, you will sit in the Strategy team within the Strategy & Partnership functional team. The Strategy team is responsible for the Singapore Country Strategy and works on top agenda, high impact projects spanning across all the businesses in Singapore (e.g. Grab Financial Group, GrabFood, GrabCar, and GrabMart).

The Critical Tasks You Will Perform

• You will support and coordinate projects with other teams to bring tangible impact to Grab's business
• You will conduct market research, track and compile industry trends
• You will conduct business analysis for high impact strategic topics

Job Purpose:
The Clinical Governance Officer (CGO) is responsible for ensuring the clinical services provided by the healthcare institution adhere to the highest standards of quality, safety, and compliance. The CGO plays a pivotal role in implementing and monitoring clinical governance frameworks, policies, and procedures as per the Ministry of Health (MOH) guidelines and the Healthcare Services Act 2020 in Singapore.

Key Responsibilities:

Healthcare Services Act 2020 - General Regulations 2021, Regulation 15(1)(a).

1. Clinical Governance and Oversight:
o Provide clinical governance and technical oversight over the licensable healthcare service or specified service.
o Assist the licensee in the day-to-day management of the clinical and technical aspects of the licensable healthcare service or specified service.

2. Policy Implementation and Review:
o Ensure the implementation and regular review of policies and systems for clinical governance, clinical risk management, effective quality management systems, and any other clinical and technical related matters.
o Identify and remedy any weaknesses or inadequacies related to clinical or technical aspects, informing the licensee and proposing preventive measures.

3. Compliance and Standards:
o Ensure that personnel involved in clinical or technical aspects comply with appropriate policies and processes concerning clinical and technical standards.
o Maintain close supervision, adequate training, and regular competency assessments of personnel to enable them to perform their work effectively and safely.

4. Risk Management:
o Detect and address in a timely manner any risks affecting patient safety, welfare, or continuity of care.
o Immediately notify the licensee of any matter that may affect compliance with any license condition.

5. Availability and Accessibility:
o Be available to handle matters requiring the CGO's attention or appoint suitably qualified personnel if unavailable.

We are seeking a motivated and talented intern to join our GenAI initiative team at Bosch Digital. As a GenAI initiative team member, you will work closely with our experienced IT professionals and engineers to explore, build and implement assets and processes related to Generative AI. This internship offers a unique opportunity to gain hands-on experience in a fast-paced, innovative environment and contribute to enhancing the overall AI ecosystem at Bosch.
Attending this internship will be an appealing and challenging experience that will provide you with deep insights into the exciting interplay of business and IT, and be part of a dynamic, fast paced, and multicultural team.
Your responsibilities:
• Research & Exploration: Conduct comprehensive literature reviews to stay current with the latest advancements in Generative AI, especially with a focus on AI Trustworthiness. Analyze existing research papers, articles, and technical reports to identify trends, challenges, and opportunities in the field. In addition, provide support with Proof of Concepts and study activities.
• Documentation and Reporting: Create and maintain clear and concise documentation, including best practices, FAQs, and detailed technical documentation of research methodologies, experiments, and results. Present research findings to the team and contribute to the preparation of thought papers, internal blogs and articles.
• Stay Informed: Stay up to date with the latest advancements in cloud technology, industry trends, and best practices to continuously improve evangelism efforts.
• Feedback Loop: Gather feedback from users and stakeholders to understand their needs and concerns and communicate this feedback to relevant teams for continuous improvement. Participate in team meetings, research discussions, and knowledge-sharing sessions.
• Advocacy: Encourage the adoption of Generative AI and Trustworthy AI practices within the organization.
• AI Evangelism and Community Engagement: Act as a passionate advocate for AI technology and practices and regularly exchanging with teams. Actively participate in forums, discussion groups, and internal media platforms to engage with the AI community and share insights about Generative AI. Organize and host events to foster a community of generative AI enthusiasts and practitioners. Respond to inquiries and provide support to community members interested in generative AI.

Get to Know the Team

The Extended Workforce Operations team at Grab manages the entire life cycle of our extended workforce, which includes contractors, consultants, and service providers across multiple regions. As part of People Operations, the team works with Procurement and Finance teams for seamless operations and compliance.

Get to Know the Role 

We are passionate about applying technology to improve processes. With the ongoing integration of AI, we are looking for an intern to help create an end-to-end solution for managing talent holistically. This role be fully onsite.

The Critical Tasks You Will Perform

• You will redesign processes within the Extended Workforce team, integrating AI-driven solutions to refine operations and enhance efficiency.
• You will collaborate with Procurement, Finance, and People Operations to identify areas for improvement and implement solutions.
• You will support automation projects, including developing AI-powered tools, chatbots, and dashboards to improve workforce management.
• You will conduct market research on best practices in total talent management and help create a guide for future innovations in workforce management.

Get to Know the Team

As the Intern Talent Channels Partner you will work with the Talent Sourcing & Channels Team developing go-to-market sourcing and channel operations.

Get to Know the Role

You will work on projects based across South East Asia Grab locations using sourcing channels for candidates locally, regionally and globally.

Your success will be determined by your ability to activate the sourcing channels used by Grab. You will report to the Head of Talent Sourcing & Channels based in Singapore. This role is based onsite in the Grab HQ One North office.

The Critical Tasks You Will Perform

• As part of the Talent Sourcing & Channels team you will work on multiple sourcing channels, end processes
• You will coordinate external partners e.g. agencies/vendors providing external services to support Grab hiring
• You will be a first-line ambassador to potential candidates by assessing and activating talent in the market with different sourcing channels
• You will be a trusted partner by building relationships with your recruiting partners
• You will need to promote our inclusive hiring practices and build our diversity sourcing channel programs
• You will participate in sourcing channel strategies that deliver an always-on pipeline of quality hires

Duration: Early December to End February

Open to individuals seeking a full time or internship role. This is a contract role for 2 months, with possibility of extension or conversion to a longer-term contract or a permanent role.

Job Summary:

We're seeking an experienced and highly organized Project Coordinator to join our team for a short-term assignment. The successful candidate will be responsible for end-to-end project management of a campaign from December till February for a leading brand.

Responsibilities:

- Work with the team to project manage a leading brand’s campaigns from concept to execution, ensuring timely and within-budget delivery

- Liaise with clients to understand their objectives, preferences, and expectations

- Collaborate with internal teams, including creative, digital, and production, to develop and execute campaign concepts

- Manage external vendors, suppliers, and manpower to ensure seamless execution

- Coordinate logistics, timelines, and resources to ensure successful event execution

- Develop and maintain project schedules, budgets, and risk management plans

- Ensure alignment with client objectives and brand guidelines

- Work closely with our digital team to integrate the campaign with our digital platform and drive results

- Provide regular progress updates to internal stakeholders and clients

- Identify and mitigate potential risks and issues

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

We are looking for talented, curious, and energetic Analysts who embrace teamwork and automation to quickly mitigate or escalate critical processing issues. A System Application Analyst is responsible to fully support the batch processing for Visa’s Debit, Data Platforms, and Core Systems applications in a multi-data center environment. The daily duties include monitoring batch processing flows, resolving errors following incident and problem management processes, and supporting daily change activities. You will get to see your efforts support critical processing of financial and non-financial data our clients depend on.

The Work itself:

The System Application Analyst is responsible for the management and recovery of the Visa’s Core batch applications and services which include:

• Taking corrective actions to recover failed jobs and ensure batch processing is executed on time and to completion
• Monitoring batch processes and addressing issues to ensure SLAs are met
• Escalating issues appropriately based on documented processes
• Documenting all issues following standard ITIL Incident and Problem Management processes
• Communicating with Clients via e-mail and phone to address issues or provide status on file deliveries
• Performing change reviews, executing change tasks, and coordinating change activity as needed
• Assisting support teams in updating job documentation and job schedules as needed to support efficient and effective batch processing
• Performing proactive analysis of the Visa’s complex batch schedules to detect potential problems and when required, take preventive/corrective actions
• Performing UAT (user acceptance testing) for new or upgraded operational monitoring tools and batch related user interfaces

Essential Functions

The Skills You Bring:

• Client and customer service experience
• Team player and a good listener
• Strong reporting and documentation abilities
• Excellent written and verbal communication skills and can flourish in a fast-paced environment with multiple, sometimes shifting priorities
• Ability to work independently and to also work effectively as part of a collective team
• Strong analytical and diagnostic skills, e.g., root cause analysis
• Experience working directly with customer support to solve technical problems
• Must have a strong commitment to execution, follow through and timely communication
• Excellent writing and interpersonal skills with the ability to communicate effectively with both technical and non-technical clients
• Good organization skills and a high level of attention to detail

ServiceNow, is seeking an experienced Communications professional to support and drive an integrated communications approach across the APAC sub-region of Asia (primary focus Singapore) with close integration to the Global Communications, Asia Sales and Marketing teams. The role will have responsibility across all areas of the modern-day communications mix including the creation and execution of thought leadership content campaigns that are executed through media engagement, customer references and advocacy, analyst/influencer relations and social media (paid and organic) programs.

This is a rare opportunity to really create, own and drive a truly integrated program, where your efforts and results will directly impact the growth and success of the business and you’ll be rewarded for doing so.

The role sits within the Global Communications team, reporting into the Senior Director Communications APAC, will work closely with the wider APAC Communications team and have a significant profile within the Asia Sales and Marketing teams. From time to time the Communications Manager will support on wider APAC and Global initiatives. The ideal candidate will be a storyteller, have a strong B2B tech background and experience in either or both agency and in-house communications environments and working knowledge of media, social and customer programs frameworks.

What you get to do in this role:

• Establish a local storytelling engine for the Asia sub-region, supporting brand awareness efforts
• Develop and execute integrated PR campaigns that tell the ServiceNow story in a compelling, digital way—accessible to consumers and businesses, and highlighting customers, partners and influencers
• Work closely with business units to identify and exploit trends that expand ServiceNow’s leadership
• Drive the PR, Social and Voice of Customer agencies that the support Asia business (primary focus Singapore)
• Research, identify and pitch innovative stories through multiple channels and work with stakeholders to take this out to the market
• Cultivate and engage relevant influencers to be evangelists.
• Help support and drive the partner engagement model
• Support ServiceNow’s annual user conference, Knowledge, and other regional events (World Forum, Summits, Executive Circles, F1) as needed

The Quality Governance Lead is responsible for overseeing and ensuring the consistency, accuracy, and reliability of financial, project, and operational data across the organization. This role involves developing and managing dashboards, early alerts, and quality governance reporting, as well as driving corrective actions based on key project and financial indicators. The lead will work closely with PQE lead, Quality Leads, SBG Quality Council Leads/members, LOB leads, Delivery Lead, Client Service Leads, Client Delivery Leads, project managers, finance teams, and senior leadership to ensure quality control and mitigate risks. This role ensures that the organization maintains a proactive, data-driven approach to quality governance, driving transparency, accountability, and risk mitigation across all projects.

What will you do? 

1.    Dashboards and Early Alerts:

• PowerBI Dashboards: Develop and maintain interactive dashboards using PowerBI to track key project and financial metrics.
• Early Alerts: Establish systems for early alerts regarding critical issues such as:
  • Missing or inaccurate forecasts (ETC)
  • Manpower cost trending anomalies
  • Consistent variance between actuals and forecasts (Day 2)
  • Past fiscal year trends vs current forecasts (Day 2)
  • High unbilled revenue
  • Aging receivables and poor collection trends
  • EAC (Estimate at Completion) margin erosion and activate Watchlist
• AI Exploration: Explore and implement AI-driven models to predict potentially troubled projects and identify areas for intervention.

2.    Watchlist Management:

• Develop and manage the Watchlist for at-risk projects or financials, categorizing them into:
  • Orange (High attention needed)
  • Red (Immediate action required)
  • BRC - Projects need budget revisions
• Provide regular updates and insights to PQE lead and Global Service Lead and other stakeholders regarding projects on the Watchlist and recommend corrective actions.

3.    Quality Governance Reporting:

• Monthly Business Review (MBR): Oversee the preparation of MBR reports, delivering key insights into project status, financial performance, and emerging concerns.
• Quarterly Business Reviews (QBR): Lead the preparation of QBR reports, providing insights into project health, financial performance, and areas of concern.
• Audit and Risk Committee (ARC): Provide detailed reporting and analysis to the ARC on project and financial performance, including risk mitigation and governance practices.
• Board Reporting: Prepare concise, impactful reports for the Board, focusing on critical project and financial health indicators, trends, and risks.

Compensation:

SGD 3,950 (Fixed) + RSUs 

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Job Summary

The Structural Heart (SH) Clinical Regional Manager plays a pivotal role in enhancing brand recognition and driving business growth for the SH division. This position requires an individual with a strong clinical aptitude and a consultative selling approach, supported by in-depth knowledge of Biosensors and competitive Structural Heart products, along with relevant clinical data.

The incumbent will collaborate closely with Country Managers, Regional Sales Managers, and Clinical Specialists to deliver exceptional program support by leading all Biosensors SH initiatives. Key responsibilities include a thorough understanding of catheterisation lab dynamics and the ability to cultivate strong relationships with physicians and staff.

The SH Clinical Regional Manager will support all aspects of structural heart cases, including pre-case planning and recommending patient treatments. Acting as a trusted advisor, the manager is recognised as a clinical sales expert by the heart team and is expected to provide comprehensive support for Structural Heart cases.

Job Responsibilities

· Assist in executing a proactive regional plan that integrates clinical, sales, and service support to enhance market share and improve service quality for customers.

· Identify and facilitate growth opportunities in collaboration with the Sales and Clinical Support Team.

· Serve as the primary clinical resource for case coverage, troubleshooting, specialty product usage, and customer training.

· Attend cases at customer accounts, advising physicians on the clinical attributes and techniques associated with our coronary products.

· Educate customers on the benefits and proper clinical usage of company products through presentations and demonstrations using various formats and platforms.

· Provide supplemental training support during product launches and for high-touch specialty products.

· Address customer needs and complaints regarding products and services by developing creative solutions or collaborating with relevant personnel to find optimal resolutions, especially in training and troubleshooting.

· Conduct sales forecasts and analyses to ensure adequate consignment levels, tracking consignments with minimal write-offs in coordination with the Planning & Sales Operations team.

· Ensure timely collection and reporting of all required medical documentation related to procedural device operations.

· Fully support the Quality Policy by embedding quality into all aspects of work and maintaining compliance with all quality requirements.

· Research and identify new business opportunities, including emerging markets, growth areas, trends, customer needs, partnerships, and competitor products and services, while staying informed of industry trends.

· Engage with customers to foster and develop strong relationships.

· Gather and analyse useful information from customer and competitor data.

· Collaborate with the Sales and Marketing team to discuss promotional strategies and activities.

· Coordinate with the Sales Team to develop mutually beneficial proposals and sales campaigns.

· Participates in conventions, forums, and meetings to increase product awareness.

Job Requirements

· Bachelor’s degree in Biological Sciences, Nursing, or a related discipline

· At least 5 - 8 years of successful sales experience in medical device or pharmaceutical industry

· Previous experience in a Cath Lab or in Cardiovascular settings is advantageous

· Strong clinical aptitude and understanding of structural heart products

· Proven ability to manage a large portfolio of accounts with a willingness to travel for business

· Excellent problem-solving skills, with a capacity for collaboration and receptiveness to coaching from team members, fostering success in selling specialised products

PROJECT ENGINEER will be under service line, the appropriate quality check, the compilation of accurate and customized results reports and other deliverables.Working in workshop and vessels.
Good communication skills with Ship Owners and Superindents.
Good time Management and work Independently.
To perform any other duties & Responsibilities assigned by superiors from time to time.
Ability to demonstrate and implement cost -saving measures.
Ability to lead to manage project operations, schedule and specifications.
Requirements:- Min 5 Years experience .- Knowledge of MS office.- Able to work OT.- Excellent coordination skills.-

* Ensure that the model aligns with the standards and goals set in BIM BEP/LAE BIM

GUID and BIM project criteria

* Collaborate and coodinate internally or/and externally with other desciplines

design changes and model changes

* Develop accurate construction drawings and extact data based on the descipline BIM platform

* Coordinate design documentation as a methodology with full utilisation of BIM software and tools

* Able use navisworks to present VDC

* Attend coordination meeting with Project Consultants and coordinate with Project member of

other disciplines

* Responsible for maintaining and updating of BIM Model until as build

* Carry out proper procedures and preparation for drafting for the different stages of issure &

authority submission of the project assigned.

* Production of shop-drawings and as built drawing, including BIM Models if required.

* Document control of submissions (Technical Data, sho-drawings, as built)

* Maintain records for changes and updates on drawings.

* Develop shop drawing according to the schedule.

* Produce/Draw/Amend/Update drawings using BIM according to specs, co-ordinate with

project department

* Able to independently create BIM model using Revit with high level of accuracy.

* Able to independently carry out clash analysis of all services and resolve the area of clashes.

* Responsible for BIM Project setup and Maintenance of BIM model.

* Able to independently create the necessary 3D BIM Revit libraries and families, etc.

* Responsible for generating COBie using Autodesk Revit.

* Prepare CAD drawings such as detailed plan, elevation, detail and section, isometric

drawings, 3D drawings, single-line, double-line and schematic drawings.

* Sketch and design the layout of MEP services and routings of MEP services with consideration

of space for maintenance and operation

* Need to attend Coordination meeting whenever necessary.

* Ad-hoc duties assigned by the Management from time to time

• Responsible to the project stakeholders for accomplishing the project objectives within the
  constraints such as project scope, time, cost and quality of the project.
• To study tender / construction drawings, specifications and contracts to understand project
  requirements.
• Assist the Project Manager to oversee all site projects operations, functions & requirements.
• Overseeing all technical matters, attending clients and consultants meetings and
  coordination of M&E and architectural works.
• Planning and sequencing of the construction works according to the master and detailed
  construction programs.
• Co-ordinate the site operations with sub-con and supplier.
• Liaise with client, consultants and authorities on resolving technical issues, monitor site
  progress against target.
• Plan, procure, monitor and control of resources, such as manpower, machineries and
  material to execute site works within time and cost
• Lead coordination meeting with Site Manager, Site Engineers & Sub contractors.
• Maintains safe, secure, and healthy work environment, aiming for zero accident and near
  miss.
• Making sure sites meet legal guidelines, and health and safety requirements.
• To perform Ad-Hoc duties as per assigned

Responsibilities

• Assist Project Manager in project management, survey, managing site works, construction activities, monitor work schedules, update progress, planning and implementation in accordance to master work plan and scope of work within project budget.

• Provide guidance and supervision to contractors/ in-¬house workers in relation to Electrical/ Structured cabling works in accordance to proposal for site build for cabling infrastructure, installation quality, and adherence to site work safety requirements and to resolve technical issues.

• Prepare project submissions, tenders, system designs, installation drawing & coordination of all technical activities on assigned projects

• Participate in project meetings and resolving project issues

Requirements

• Candidates should possess at least a Nitec/Diploma in Electrical/ Engineering or its equivalent.

• At least 1-¬3 years Project Management and hands on working experience in Electrical and/or Structured Cabling.

• Able to read/write and speak English is a must.

• Able to work independently and/or work together in a team when needed.

• Able to multi¬task

• Have a strong sense of leadership, customer oriented and problem solving skills

• Proficient in Microsoft Office

Job Summary

Responsible for the proper maintenance of Building Facilities and its associated equipment

Responsible for successful execution of adhoc projects

Job Responsibilities

Managing

• Smooth operations of all building facility equipment.
• Manage all building assets and service contractors to ensure timely PM within scheduled month.
• Ensure and work on improvement projects within an annual maintenance cycle.
• Perform first line troubleshooting and recommends actions.
• Act as first line site investigations for fire alarm activation
• Manage cleanroom cleaning, mass wipe down, sterilisation and gown and shoe washing
• Manage contractor safety
• Ensure critical asset readiness

Operations

• Operate, check and sign off on all service reports for the following assets:
• Chiller, Cooling towers, condenser water and chilled water pumps, make up tank and Newater system
• Air conditioner filter washing and changing including server room CRAU units
• Check and sign off daily cleaner’s record logs
• Building Management Systems (BMS)
• Toilet assets, flushing system and flooring
• Portable water system and annual cleaning
• Fire protection systems, Fire hydrants, fire extinguishers, hose reels, dry risers and sprinklers systems
• Smoke detector and sensor testing at AHU and PUB transformer yard and switching rooms
• Server room FM 200 systems
• Mechanical and Electrical servicing including tripping handling, meeting rooms blind systems
• Mechanical Fresh air fan and exhaust fans
• Lift operations and maintenance
• Phone system patching
• CCTV, EM locks, PA system and vehicle barrier system
• Testing of generator including monitoring diesel supply
• UPS system and battery checks including external bypass system
• All lighting fixtures, timers, motion sensors within the building and its perimeters
• Third party verification of cleanroom display boards, lighting protection test and IR imaging test annually
• Fume scrubber and pH maintenance
• Write new and update Work instructions (WIs) and update record forms
• Update drawings
• Maintain and issue keys
• Records all daily utilities consumptions
• Maintain records to satisfy ISO 14001 requirements
• Monitor BMS issued daily SMS alarms
• Maintains record keeping for service reports
• Attends to internal and external audits
• Maintain all activities in Log Book
• Collate all critical equipment reliability and water treatment data

Personnel

• Establish skills training to perform higher level tasks
• Standby to tackle any off office hour emergencies and request
• Maintains good working relationship with in house contractors and external vendors
• Work with all affected stakeholders and assist in admin requests

Site/Safety

• Ensure contractors execute all works according to PTW requirements
• Assist in emergency mechanical and staircase pressurisation fans readiness
• Assist in Fire Certificate testing and recording
• Tests all EXIT lightings and emergency backup lightings
• Performs downloading of CCTV footages requests
• Assist in lift testing and load testing
• Assist in first line fire alarm activation investigation
• Sits in WSH committee and acts as fire warden

Planning

• Maintains spare inventory and makes reorder level
• Calls for RFQ for PM works and service
• Plan and coordinate adhoc maintenance works

Job Requirements

• Minimum ITE qualifications with 2 years working experience
• Knowledge and understanding of Cleanroom protocols will be an added advantage
• Able to perform additional tasks on weekends and standby duties
• Good interpersonal relationship and communication with contractors
• Able to produce simple reports and email communications
• Good understanding of WSH rules and ISO 14001 requirements

Design /drafting of various Electrical layouts and schematics using solid work electrical software as directed by PD/AE and/or as per the requirement of the assigned job.

· 3D modeling of electrical components, equipment and other related items as per the requirement of project.

· Provide the technical support to site Engineer.

· Creating Draft of Electrical Single Line / Panel Diagram according to customer technical specification.

· Maintain, update and rectify drawings as needed and ensure its accuracy and completeness.

· Respond promptly to inquiries and requests relating to the drawings.

· Helps PD/AE in resolving interferences/clash reports.

Requirements:

· Diploma in Electrical Engineering or equivalent.

· Good working knowledge of mechanical/electrical aspect of generator system and control panels.

· Experience in internal/ Client model review.

· Working experience of drawing software like solidworks electrical and draftsight.

· Able to read and understand site layout drawings and general arrangement drawing of genset.

· Fresh graduates are welcome to apply.

** 0830am -1800pm

** 5-day work weekly

** Two ways of shuttle bus service provided at Jurong East MRT

Only for PR and Singaporean.

Interested and suitable candidate kindly click quick apply. Resume will be routed to HR department. We regret that only suitable candidate will be notified.