Roles & Responsibilities

• Accounting knowledge (AR, AP, GST Filing, CPF Submission and Payroll)
• Maintain proper accounting records
• Data entry for all financial transactions
• Handle full set of accounts
• Carry out work pemit applications, renewals and cancellation of foreign workers
• Follow up with purchase or cancellation of workers' bond guarantees
• Any other ad-hoc duties as assigned

Requirements

• Preferbly 1 to 2 years relevant working experience
• Minimum certificate in Accounting or equivalent academic qualification
• Proficient in Xero Software, Microsoft Office, word & powerpoints
• 5 days work in office

Key Responsibilities

Lead-to-Quote Process Governance:

• Govern the Lead-to-Quote process and ensure that it is standardized / implemented within the Group across all users of MS Dynamics.

Regional champions and market rollout:

• Act as an advocate for Microsoft Dynamics CRM, promoting its benefits and ensuring users understand how it can improve their productivity and workflow.
• Plan, coordinate, and execute CRM rollouts across multiple countries / legal entities, managing timelines, milestones, and stakeholders.
• Act as regional / legal entity champions, managing relationships with local teams to increase adoption of CRM system, foster alignment to global Standards while facilitating platform support requests.

Training and change management:

• Orchestrate training, support and implement feedback from end-users to maximize the user adoption and efficacy of the CRM system.
• Regularly communicate new features, updates, and tips for using the CRM system to maximize its value
• Build and nurture a community of CRM users in the responsible regions / LEs, encouraging the exchange of best practices and tips for efficient system usage.
• Collect and share user feedback to improve the CRM system and the user experience.

CRM Development and Continuous Improvement:

• Collaborate closely with platform operations team to deliver system enhancements and bug fixes to optimize the CRM platform for end users. Actively participate in gathering requirements, designing solutions and final testing and technical acceptance

Key Requirements

• Bachelor’s degree in Business Administration, Sales or a related field. Relevant certifications (e.g., Microsoft Certified: Dynamics 365) are a plus.
• 3–5 years of experience in Technical Project management or Sales operations related role.
• Experience working with Microsoft Dynamics 365 CRM or a similar CRM system is advantageous.
• Experience with lead-to-quote process governance and CRM systems implementation is advantageous.
• Strong project management skills with the ability to prioritize and multitask in a global setting.
• Excellent communication, facilitation, and interpersonal skills to engage stakeholders and lead training sessions.
• Strong problem-solving and troubleshooting skills for CRM-related issues

Key Responsibilities and Duties

· Coordinate all IT Tasks of the project.

· Collaboration with 2nd and 3rd level of support of company.

· Familiar with CCTV installation and configuration

· IT assets documentation & administration.

· Able to manage multiple complex technical issues.

· Planning and installation of new site offices

· Active Directory knowledge

· File server administration

· ITIL cert is preferrable.

· CCNA or equivalent cert is preferrable.

· Any other IT tasks as assigned.

Requirements

· Proven experience as IT Technician or relevant position.

· Excellent diagnostic and problem solving skills.

· Excellent communication ability.

· Outstanding organizational and time management skills.

· In-depth understanding of diverse computer systems and networks.

· Good knowledge of internet security and data privacy principles.

· Certification as IT Technician will be an advantage (e.g. Comp TIAA + Microsoft Certified IT Professional)

Do you want to be part of the team that revolutionizes the resource exploration and navigation industry? Atomionics is working on quantum sensors based on cold atom interferometry where atoms are cooled down to almost absolute zero using lasers. At such cold temperatures, these atoms start behaving like waves, which allows us to precisely measure the forces acting on them.

This opens up a wide range of applications including, but not limited to, paving a path in the energy transition to zero-carbon, exponentially improving the performance of inertial navigation systems, and transforming the global positioning system. At Atomionics, you will get the chance to prototype, test, refine, finalize, and produce your designs toward making our devices compact and robust for field deployment with the only constraints being power and your imagination.

We are looking for an electronics engineer who:

1. Wants the freedom to innovate by being involved in deep tech research
2. Is excited by the prospect of working within an interdisciplinary team comprised of mechanical engineers, physicists, and software engineers
3. Would like to own their work via compelling equity offerings

We are a small, focused group in a high-energy environment. Our team consists of people at the top of their domains with a diverse set of experience, such as in advanced rocket engines, the first digital cameras, and high-resolution microscopes, apart from cold atom physics. In addition, we are backed by some fantastic investors from the private and public sectors, such as Wavemaker, SGInnovate, Cap Vista, 500 Startups, and other prominent angels.

Responsibilities

• Lead project development from hardware specifications, manufacturing methods and procedures, and manufacturing quality
• Design architecture to manage size, weight, and power of cold atom sensors to target specifications
• Propose new innovative solutions and technology

Must have skills

• Analog and digital design
• Microcontroller/microprocessor and FPGA based design, interface SPI, I2C, RS232, Parallel, USB, CAN, and SATA
• Schematic capture and PCB design layout
• Prototyping and debugging of boards
• Strong interest in and passion for technology

Nice to have skills

• Knowledgeable in RF test methodologies of RF modules and the use of RF test equipment
• Knowledgeable in solid-state and fiber-based lasers
• Knowledgeable in high power switching power supply and battery management
• Leads and owns projects
• Expertise in emerging technologies

Responsibilities:

• Assist in administrative job functions to support sales
• Process and manage customers’ orders
• Attending and assisting with prospects and clients
• Identifying customers’ needs and to maintain a continuous high level of customer service delivery and satisfaction
• Excellent conduct to represent and uphold our company’s reputation
• Follow up promptly with customers to resolve issues
• Other Ad-hoc Duties assigned

Requirements:

• Minimum 1 year of Customer Service Experience in the Food / FMCG industry or relevant
• Proficiency in English / Mandarin to liaise with Customers
• Proficient in Microsoft Office (Words, Excel, PowerPoint)
• To manage sales through web site (B2B / B2C)
• Service oriented
• Working hours
• Mon to Friday - 8-5pm
• Sat Alternate half day

Job Description

• Online and Offline Partial Discharge Measurements for HV electrical assets such as cables , transformers, switchgears , motors and generators
• Offline Cable testings (Hi-pot test, Megger test, Tangent Delta test) above 6.6kV rated Cables
• Infra-Red Thermography for HV and LV Switchboards
• Lightning protection and earthing system measurement.
• Assist to servicing maintenance work by project teams.
• Handling of multiple test equipment from Omicron, Doble Engineering,Qualitrol, IRIS Power, EA Technology, HVPD, PDS, B2 and IPEC

Requirement

· Bachelor Degree in Electrical Engineering (Preferably SIT, NTU)

· Training will be provided and fresh graduates are welcomed to apply

· Good interpersonal and communication skill.

· Team player & able to work independently

Transport is provided from 6 MRT pickup points ie Paya Lebar, Serangoon NEX, Bishan, Jurong East, Joon Koon, Woodlands

13th Month & Variable Bonus

Overall Objectives

Responsible for the smooth day-to-day operations of the production department

Core Responsibilities

1. Ensure work order schedule is strictly adhered to for smooth operations
2. Technical training of new technicians, and the upskilling of existing technicians
3. Hosting daily toolbox meetings
4. Operation of machine (if necessary)
5. Oversee general upkeep, cleanliness, safety and maintenance of production workshop and equipment
6. Liaison between shopfloor and office, and with external vendors relating to equipment maintenance and repair
7. Administrative duties such as approval of completed production work order documents and programs, and recording of details of both in-house and external maintenance work

Key Deliverables

1. Continuous development and improvement of the production department by developing operator skills and manufacturing processes
2. Increasing efficiency in the daily operations of the production department

• Oversee the preparation of financial statements, including income statements, balance sheets, and cash flow statements for the company and group.
• Provide analytical review on the monthly financial statements for company and group.
• Ensure compliance with accounting standards, regulations, and internal financial policies.
• Provide accurate and timely financial reports to senior management, stakeholders, and regulatory bodies.
• Develop and manage the annual budgeting process in collaboration with department heads.
• Prepare and monitor financial budget/forecasts, provide detailed explanations for significant variances.
• Establish and maintain a robust system of internal controls to safeguard company assets.
• Ensure compliance with financial regulations, tax laws, and reporting requirements.
• Identify and address any weaknesses in financial processes and risk management.
• Analyze financial data to identify trends, opportunities, and risks.
• Provide insights and recommendations to support strategic decision-making.
• Evaluate performance against key performance indicators (KPIs) and financial benchmarks.
• Develop cash flow forecasts and implement strategies to optimize cash flow.
• Manage relationships with banks and financial institutions to secure financing and optimize interest rates.
• Identify cost-saving opportunities and implement measures to improve financial efficiency.
• Review major expenses, capital expenditures, and financial commitments.
• Conduct cost-benefit analyses for proposed projects and investments.
• Lead, mentor, and develop the finance team to ensure high performance and professional growth.
• Foster a collaborative and positive work environment within the finance department.
• Provide training and support to ensure the finance team stays updated with best practices and industry developments.
• Collaborate with senior management to develop long-term financial strategies and goals.
• Support business expansion and investment decisions with financial analysis and feasibility studies.
• Participate in mergers, acquisitions, and other strategic initiatives, providing financial insights and due diligence.
• Identify and assess financial risks.
• Develop, monitor and implement risk mitigation strategies and contingency plans.
• Act as a key financial advisor to the CEO, CFO, and other senior executives.
• Communicate financial information clearly and effectively to non-financial stakeholders.
• Collaborate with other departments to ensure alignment of financial goals with overall business objectives.
• Ensure the accuracy and integrity of financial data through effective system controls.
• Stay updated with technological advancements and recommend upgrades or improvements.

Requirements:

• Min Bachelor's Degree in Accounting or Finance will be preferred
• CA/CFA is a must
• Minimum 5 years relevant working experience in the role of a Financial Controller/ Manager
• Dedicated individual with good interpersonal and communication skills to work closely with the stakeholders.
• Possess the drive and dedication to manage time tight projects
• Strong technical accounting and analytical skills preferred
• Good written and verbal communication skills.
• Strong inter-personal skills, self-motivated, proactive, analytical, meticulous

Job Title for Posting

Assistant Laser Ablation Engineer

KEY JOB PURPOSE

You are required to ensure the smooth operation of his/her assigned process unit. Your primary responsibility will be to assist our research team in conducting experiments (including coating process) and providing technical support to advance the understanding and performance of the solar cell fabrication processes. You will work closely with researchers and process engineers to contribute to cutting-edge research in the field and help drive the development of next-generation photovoltaics.

KEY RESPONSIBILITIES

The job scope includes:

• Able to work from 8.30am - 5.30pm / 2:30pm - 11:30pm / 9:00pm - 6.00am.
• Prepares substrates/precursors, loads samples, in charge of laser ablation process, and prepares material coating process for experimentation in time and quality
• Evaluates performance of process system.
• Interface with team members, understand their detailed plan and requirement.
• Monitor process and hardware performance.
• Records process conditions and experimental observations.
• Report data to the research team.
• Assist in laboratory and equipment maintenance.
• Perform routine shut down procedure, if needed.
• Ensure cleanliness of work area, upkeep equipment and assists in maintenance program and operating of equipment.

COMPETENCIES AND QUALIFICATION REQUIREMENTS

• Diploma or Bachelor's degree in materials science, chemistry, electrical engineering, chemical engineering, or a related field.
• Enjoy hands-on duties daily (non-desk bound) which may include carrying items, walking, working etc.
• Capable to work in a clean laboratory environment daily
• No disciplinary issues history
• Self-disciplined, good team player
• Responsible and independent worker
• Reactive to malfunctions
• High self-motivated and effective team player with good communication skills
• Attentive to details
• Good written and verbal communication skills (both in Mandarin and English)
• Knowledge of safety protocols and practices in a laboratory setting.

ABRIDGED VERSION OF JOB DESCRIPTION AND REQUIREMENTS

We are looking for a focused and highly motivated individual to contribute to a dynamic and growing team. This team focuses on the fabrication of next-generation photovoltaic technology in our flagship project. We regret that only shortlisted candidates will be notified.

KEY JOB PURPOSE

The successful candidate will be part of our company and contribute to administrative and accounting activities. He/she will provide assistance to the corporate lab enabling the company and R&D staff to accomplish their R&D activities effectively and efficiently.

Account Role

- Manage full set of financial statements (Balance Sheets, P&L and cash flow) for two entities.

- Manage full set of account including vendor invoice processing, payment arrangements, journal entries, inter-company charges and GL maintenance

- Perform financial operations like checking of invoice, expense claim/reimbursement from employee

- Ensure accurate and timely monthly financial reporting, budgeting, forecasting and analysis.

- Fixed asset register, tracking and depreciation recordings

- Prepare prepayment, accrual and account payable list report

- Prepare yearly audit schedules

- Manage office supplies inventories

- Any Ad Hoc duties assign by management

The Vice President of Brand & Marketing leads the brand marketing for CNBC internationally, ensuring the brand is positioned for growth with our audience and distribution partners across multiple countries and regions. The role is responsible for coming up with wholistic marketing plans for the quarter and the year, collating and organizing brand marketing assets including on-air promos, signage and digital units, ensuring we are using our house inventory to maximum effect and working with partners on barter opportunities. In addition, he/she is tasked with measuring the performance metrics of the overall brand and the performance of individual campaigns. The Vice President will also liaise with the SVP of Communications for CNBC in the US and the SVP and CMO for NBC News Group in the US.

KEY RESPONSIBILITIES

• Works closely with the President & Managing Director to come up with a strategic marketing plan for CNBC International including the brand positioning, key audience targets and key brand health metrics
• Working on annual and quarterly marketing plans including defining the key priorities by working with stakeholders
• Works with content teams on developing new show brands or sub-brands and ensuring a cohesive brand architecture that ladders up to over-arching strategic goals
• Ensuring the deployment of existing brand assets and the development of additional marketing assets including on-air promos, digital units, decks etc
• Works with partners to establish strong barter relationships and new agreements to extend the brand via partner opportunities
• Works with distribution partners to ensure CNBC priorities and new shows get adequate opportunities for promotion on AVOD and SVOD services and on MVPD home screens
• Partners with CNBC International’s Leadership team to ensure internal and external communications activities and marketing partnerships are maximized to their full potential
• Collaborates with peers based in the United States to ensure global consistency of message and partners with colleagues in News & Programming, Global Ad Sales and other departments to develop and grow deep brand partnerships.
• Partners with Global Ad Sales team to ensure they are aligned and have visibility to CNBC’s international product.
• Works with CNBC’s International and Domestic Events team to define the communications and marketing plans for CNBC owned events.
• Oversees and leads CNBC’s brand activation at key events including the World Economic Forum, Davos

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and private credit team. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:

• Primary contact to client on daily operational, issue discussion and any other request
• Review of Net Asset Value calculation and associated reporting.
• Coordinate investor capital activities, annual financial audit and other statutory reporting.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations.
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Responsible of work allocation and team utilisation. Assist on coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

The role

This is a risk management and business supporting role for the Life & Health business of PartnerRe in Asia, Australia, and New Zealand. The ideal candidate must be able to manage case underwriting responsibilities and product development support for external and internal clients, provide expert opinions, trainings, and support the delivery of innovative underwriting solutions to clients. The candidate should be able to multitask, contribute towards the growth of our business with prudence and due diligence and strive to enhance our footprint and technical expertise within the industry. In addition, the candidate should demonstrate strong customer-orientation, whilst maintaining a proactive and positive working relationship with clients, team members and cross functional colleagues.

The missions

• Perform underwriting assessment for all lines of business, adhering to Partner Re’s underwriting philosophy, with consistent, competitive, quality and timely decisions for New-business and Claims re-underwriting
• Build deeper engagement with key clients, understand their product and underwriting needs and review, resolve and respond to cedants inquiries while ensuring timely and quality service standards are met
• Participate in the development of the underwriting manual and operational manual.  Responsible for providing inputs for developing, implementing and maintaining Partner Re’s underwriting manual guidelines
• Lead or assist in offsite or onsite client reviews
• Review and provide inputs to product design, policy provisions, treaties, underwriting guidelines, initiatives, campaigns, and related requests in a timely manner in order to help develop business
• Provide advice, medical literature review, and relevant statistical research to assist with assumptions setting, product pricing, and development of new pricing bases
• Develop market specific underwriting strategy for the markets assigned and support the identification, evaluation and execution of potential opportunities requested from business teams
• Plan or assist in developing and executing training plans and conferences for Partners Re’s clients 
• Engagement in projects and process improvement initiatives (internal and external), new underwriting philosophy, guidelines or responsibilities as required for the team functioning 
• Contribute to building the PartnerRe brand by promoting thought leadership through active engagement in external conferences and forums as well as in client meetings, publishing articles
• Travel as per business requirements

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

Team Summary

Global Government Engagement drives Visa’s business by shaping the policy and regulatory environment to accelerate digital payments – ensuring Visa is the best way to pay and be paid for everyone, everywhere. We excel with clients, governments, and partners to enable everyone to participate fully in the digital economy, delivering economic growth, innovation, and positive social impact. We are diverse and inclusive – committed to being a best-in-class global government engagement team.

Throughout the Asia Pacific (AP) region, the existing team of highly qualified government engagement professionals support the ongoing growth of the company’s business. They proactively engage with a wide range of stakeholders to promote Visa’s capabilities and contributions to governments.

What a SVP, Government Engagement, AP does at Visa:

Strategic Advisory and Subject Matter Expertise

• Serve as a member of Visa’s AP leadership team, providing both strategic advice and direct support on matters of legislative and regulatory interest
• Build strategic engagement plans for Visa’s executive leadership in the region with key government stakeholders across AP
• Provide subject matter expertise on primary public policy matters and be a key resource to public officials, clients, and industry associations

People Leadership

• Lead and manage Visa’s Government Engagement team, managing Visa’s current talent and hiring new team members to expand the team’s capabilities. Actively engage employees with exceptional communications skills and commitment by role modelling the behaviors underlying Visa’s four leadership principles. 
• Ensure that cross-functional teams are fully aligned and briefed about the environment, ensure that strategic plans for the region are developed in conjunction with, understood and shared by the supporting functions within Visa.
• Take a thoughtful and diverse approach to talent acquisition and talent management, attracting, developing and retaining outstanding talent, whilst also continuing to raise the performance expectations of the team.  Ensure appropriate succession planning is in place for key roles, maximize employee engagement and ensure all staff have meaningful development plans. Create a sense of community and drive a culture of genuine inclusion for the team.
   

Drive Business Outcomes with Engagement & Thought Leadership

• Promote Visa’s reputation and profile by representing the company at public events, policy forums, industry conferences, association committees and roundtables, etc.
• Regularly engage directly with lawmakers, regulators, and other external stakeholders that may impact Visa’s business to enhance Visa’s reputation and competitive position
• Develop and deliver compelling government engagement narratives about the value of Visa and the payments industry in alignment with Visa’s business priorities
• Develop strategic policy positions, in partnership with Visa’s Global Policy team, that foster potential business partnerships with national and sub-national government agencies in the delivery of social services, payment of taxes, and other potential government programs that may benefit from the application of electronic payments
   

Partnership, Collaboration, Influence

• Partner and collaborate with the AP leadership team, country management throughout the region as well as global key stakeholders to drive Visa’s local and regional policy priorities
• Facilitate regional and global business subject matter expert interactions and briefings with relevant regulators and government officials
• Manage compliance with all relevant corporate policies and legal requirements related to political participation and activity throughout the region, ensure utmost respect for and adherence to ethical behavior standards within the AP government engagement team and broader AP business
• Establish and maintain appropriate contact with counterparts and other industry participants (incl, client institutions, FinTechs, and other payment sector stakeholders)
• Coordinate management of any potential global, local and regional issues

Why this is important to Visa

Government engagement is essential for Visa in the Asia Pacific region due to the complex and varied regulatory environments across different countries. By collaborating with government authorities, Visa can ensure adherence to local laws, enhance security protocols, and gain the trust of consumers. Furthermore, government partnerships can facilitate innovation, helping to develop and implement cutting-edge payment technologies that drive financial inclusion, particularly in underserved areas. Close cooperation between Visa and governments helps align with regional economic policies and contribute to the overall growth and digital advancement of the Asia Pacific financial landscape.

What you get to do in this role:

• Be the go-to expert for Global Talent data processes and enable your partners within various Global Talent teams such as Talent Acquisition, Total Rewards, Talent Activation & Growth, and HR Business Partners
• Manage master data in our core systems such as Workday, Jobvite, and Service Now platform

• Collaborates with cross functional business and IT teams to capture business requirements and translate them into processes and system solutions
• Documents implementation considerations, workflows, process maps, etc. as required.
• Develops UAT strategy and execution to cover testing, defect resolution and triaging

• Maintain standardized data definitions and globally streamlined data entry procedures

• Works with relevant teams to support day-to-day systems and interfaces to resolve issues related to existing solutions.
• Utilize strong understanding of business processes, services, and technology to identify opportunities for improvement, simplification, standardization, and automation.
• Participates in stakeholder communications, sends status reports by preparing materials, facilitating sessions and documenting outcomes.
• Develop and maintain simple to complex reports, utilizing Workday Report Writer, as well as other organizational tools and available technologies
• Lead the preparation and delivery of complex HR reports, ensuring alignment across deliverables, and adherence to overall global reporting strategy
• Create and maintain standardized real-time dashboards displaying key metrics and insights for HR and business leaders in a visually appealing manner

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslog, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Senior Software Engineer, a highly motivated senior individual contributor based in Singapore, responsible for designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior Analyst who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops. The role will also be required to lead implementations on key modules and mentor junior team members,

Responsibilities:

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards.

Primary Responsibilities

Overseeing Daily Operatoins and Achieving Targets

• Supports Resident Mixologist in providing world-class hospitality and drinks making.
• Ensures operating par stock for OS&E and beverage.
• Adheres to bar Standard Operating Procedures.
• Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore. 
• Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team. 
• Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
• Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required. 
• Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the bar/outlet during all key operation periods.
• Achieves or exceeds outlet’s goal and sales target.
• Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards. 
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times. 
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Marketing Plan and Revenue Management

• Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Carries out appropriate and effective measures to improve control of costs, expenses, and labour.

Training, Learning and Development of the Team

• Attends Raffles Hotel Singapore or Food & Beverage training for all colleagues.
• Completes On-the-Job-Trainings and develops new skills and knowledge. 
• Assists and guides the departmental orientation for new colleagues.
• Adheres to Raffles Hotel Singapore fire and safety, emergency procedures and hygiene NEA rules and regulations are met and achieve. 

• To assist the appointed Project Manager in managing the project inclusive of cost planning, consultant and contractor procurement, design management, construction management until project completion and handover.
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget.
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project.
• Manage and oversight all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers.
• Aiding appointed Project Manager in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• Ensure compliance to the T&T Commission Execution Plan (“CEP”) online system, risk management and business management system frameworks.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules.
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports.
• To take a leading role in interfacing with the client and other consultants, at all project stages.
• Control and properly compile all relevant documents for the project including uploading to T&T sharepoint.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.

The Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey. To ensure that service quality aligned to brand standards and LQA guidelines. He/she will ensure ALL loyalty Program benefits are observed and enrol new loyalty members as required.

Primary Responsibilities

• Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and

suggestions to the hotel surrounding areas

• Assist guests with check-in and check out

• Confirms mode of payment; performs pre-authorization on credit card or collects required deposit for cash

payment

• Manage and assist guests with any enquiry that may arise

• Process all guests check out by confirming invoice balance, payment mode and feedback on stay

The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay.

Primary Responsibilities

Manages the guest journey from pre-arrival to post-departure

• Supervise and direct the team of Guest Experience Executive to ensure that personalized care is provided to all hotel guests at Heart of House throughout their stay.
• Manages the Pullman Singapore Orchard guest experience through a seamless flow of processes.
• Upholds a flawless impression and perception of Pullman Singapore Orchard services, products, and colleagues.
• Accommodates all guest needs and requests, anticipating guest needs, and creating memorable experiences through personalized service.
• Works with all departments to ensure seamless service.
• Perform other duties as assigned.

• 1. Learn and master the company's core technology and product, provide technical support for customers and distributors, including technical explanations, training, (answering questions, solving problems), etc. according to the technical process and specifications of the company
  2. Provide on-site technical support for customers specifically in Imaging, Flow Cytomtery and Clinical application in the responsible area to ensure the success rate of the Demo;
  3. Summarize product and application experience, and cooperate with the local sales team to carry out targeted technical presentations to key account, so as to enhance the core competitiveness of Miltenyi products in the customer base.
  4. Update training materials in a timely manner, and provide complete training tools for internal sales and distributors;
  5. Cooperate with the sales team to achieve sales targets and provide customers with continuous, satisfactory and timely technical support;
  6. Other affairs arranged by the company due to business needs.

General Description

• Responsible as Operation’s facility engineer for the development of Terminal’s new LNG Trucking facility. Incumbent shall support the Project team, ensure the Operability & Maintainability aspects of the new facility are taken care during engineering, design and construction phases. Incumbent shall also develop and execute “Ready to Operate” plans for the facility;
• Incumbent shall work closely as a team with Production Shift Teams, Maintenance Team and other Process Engineers providing process engineering expertise ensuring the Terminal and Trucking facilities operates safely, reliably and efficiently;
• Incumbent shall liaise closely with Commercial team to ensure the Terminal delivers the required services, inclusive of Jetty Operations, Gas supply and Trucking are incompliance to regulations, procedures and contractual agreements

Roles & Responsibilities

The incumbent roles include but not limited to following scope of tasks and duties:

• Evaluate operations activities, make recommendations and execute continuous process improvements in the areas of operational excellence;
• Recruit, train and supervise the Trucking Technicians assigned for operating the Trucking Facility.
• Lead troubleshooting, inspections, reviews and investigations of equipment or process system to support optimisation, drive root cause analysis and formulate remedial resolution. Incumbent shall also investigate Customer’s complaints related to equipment and process systems;
• Review the adequacy of standard operating procedures(SOP) to ensure safe and reliable operations with operational design limitations, includes commissioning, operations and maintenance phases of facilities;
• Provide specific instructions to Production Shift Teams, Maintenance Team, Trucking Team and Laboratory on LNG transfer operations, trucking, stowage plans and samplings requirements;
• Liaise with stakeholders in ensuring LNG surveyor’s reports, certificates of quality are accurate and consistent as per the procedures;
• Diligently review maintenance plans, method statements and risk assessment on the process safety aspects for the maintenance work related to the assigned equipment and systems;
• Compile data and measure Terminal’s performance including service availability and efficiency;
• Undertake alarm management for assigned area and proactively drive alarms analysis to ensure robust operations;
• Take lead role for Management of Change(MOC) for facilities modification, as required;
• Participate in reviews and evaluations such as HAZID, HAZOP, FMEA, SPF, 3D models, Safety Integrity Level, RAM analysis, design layout and process safety requirement in alignment with regulatory and business objectives;
• Report HSSE near miss/violation. Take an active role in HSSE activities and green initiatives;
• Assigned specific role and responsibility in emergency response;

Work Experience

• Minimum of eight (8) years work experience in process engineering function in an oil, gas and petrochemical facilities, complex utility, cryogenic or trucking facilities;
• Conversant with local/international codes, regulations, standards, best practices, equipment inspection and schedule requirements;
• Knowledge of installation, commissioning, start-up, maintenance and troubleshooting of processes system in oil, gas or petrochemical industry;
• Knowledge of Process Safety Management, Electrical, Instrumentation, Controls or Mechanical systems;
• Experience in Process Simulation (e.g. Hysys/Unisim or equivalent), Design Softwares(e.g. Fisher Specification Manager, Hydraulics, PSV sizing) or other related process software an advantage;
• Experience in Engineering design analysis including preliminary design development, heat and mass balance calculation, technology evaluation and equipment selection preferred;
• Experience in dealing with consultants and contractors involved in the Oil & Gas sector, including external agencies, utilities and government organizations;
• Basic knowledge of ship-shore interface and cryogenic transfer operations an advantage;
• Capable of lead and guide technicians ensuring the works are executed safely and effectively;

Education

• Incumbent must possess a Degree in Chemical Engineering from a recognised university.
• Process Engineering background with Mechanical and Instruments knowledge.

• Set qualified sales appointments for the sales team to follow up on
• Maintain records of all telemarketing activities, including calls and follow-ups.
• Respond promptly to customer inquiries
• Identify and qualify sales opportunities to achieve weekly/monthly sales targets.
• Collaborate with the sales team to ensure seamless customer handover and follow-up.
• Conduct cold calling to clients for company’s products and services.

Requirements

• Full Training Provided (No Experience Needed)
• Comfortable to speak to customers on the phone
• Follow up with clients effectively
• Ability to work independently and meet daily targets

Working Location: Changi

Working hours : 9am to 6pm (Monday to Friday)