Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week (Monday to Friday, 9am to 6pm)
• Company Transport provided
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Shipping Coordinator located in Tuas. Our clients serve the Asia region. Supplying such as Marine Engines, Industrial Power Equipment, Energy System, Engineering Services and Spare Parts in Singapore. The role focuses on managing export shipments, including preparing commercial documents such as invoices and shipping paperwork, coordinating with the warehouse team, and arranging shipments with external vendors like freight forwarders. It also involves handling Letters of Credit, processing purchase orders, and issuing shipping instructions across various regions. Key responsibilities include negotiating delivery costs, monitoring inbound shipments, tracking logistics expenses, and addressing claims related to shortages or defective parts. Additionally, the role requires preparing reports and handling other assigned tasks as needed.

Qualifications:

• Nitec & above
• 3 years of relevant experience

Benefits:

• Basic Salary up to $2,250 with yearly increment based on performance.
• $100 monthly allowance + $50 transport allowance provided
• 5 days work week | Monday to Friday 9am to 5:30pm
• Company Transport provided
• Dental & Optical reimbursement

Job Description:

This is a contract role (12 months) for a Warehouse Assistant located in Pioneer. Our client is Freight forwarding service in Singapore, you will be taking the responsible on for managing the flow of goods within the warehouse, ensuring smooth operations from receiving to dispatch. This includes tasks like checking and storing inbound items, picking and packing outbound orders, and preparing cargo for shipment. They also handle value-added services such as repacking, cleaning, and performing minor maintenance on spare parts. Inventory management is a key part of the role, involving regular cycle counts, stock assessments, and minor rework on pallets or products as needed. Additionally, they ensure all documentation and processes comply with the company’s internal controls and standard operating procedures. Maintaining a clean, safe, and organized warehouse environment is essential for this role

Qualifications:

• Possess a Forklift License.
• Minimum 1 years’ relevant working experience.
• Can physically move up to 20kg
• Generally required to walk a lot
• Comfortable in non-aircon environment

• Responsible for estimating and tender preparation.
• Responsible for administration of contracts and sub-contracts documentation.
• Responsible for promptly submission of progress claims and reports.
• To liaise with site personnel, vendors, consultants and/or subcontractors for all project matters.
• To responsible for all others related or ad-hoc duties as and when directed.

Job Description:

• Prepare and compile all required information for subcontractors to submit accurate quotations including cost estimation
• Follow up with subcontractor’s quotations, negotiate, select and make recommend to his superior for the appointment of respective sub-contractor to undertake the work
• Ensure the accuracy of information of the Issuance of Works Order with to selected sub-contractors within the shortest time possible
• Ensure the awarded price is within the budget or to achieve the optimum price level to increase profitability for the company
• Handle all required legal documents with respect to Letter of Indemnity, Workmen Insurances, bank guarantees, etc
• To be updated with Ministry of Manpower regulations concerning sub-contracting of work for Companies using foreign workers
• Liaise with Production Departments on subcontracting matters – to keep abreast of subcontractor’s performances and progress
• Handle complaints from Production Departments as and when required concerning poor progress or quality work from subcontractors
• Scrutinize information in the PR from Production Departments to ensure fast and smooth interaction with subcontractors
• Handle any additional Claims or Contract Variations from subcontractors
• Keep abreast of subcontracting news in the market on current market pricing and Trends
• Evaluate and assess subcontractors and their facilities, in the form of audit, if required for outsourcing work
• Verify details submitted in subcontractors’ invoices in accordance with Works Order
• Assess and advise the Sub-Contracting Manager of any recommendation by Production Department to list or delist any Subcontractors
• Attend to any other matters related to subcontracting as and when delegated by the Sub-contracting Manager
• Compile database and update on new sub-con short list, latest man-hour rate and cost comparison

Job Requirements:

• Diploma in Mechanical Engineering
• Minimum 3 years’ experience in administration working in marine shipyard or with commerical experiences
• Good attitude, meticulous and able to work independently
• Team player and excellent interpersonal and communication skills
• Possess a positive attitude and willingness to take up challenges
• Able to work in a fast paced environment
• Proficient in MS Office applications (ie. Microsoft Excel)
• Fresh graduate with no experience welcome to apply, training will be provided

Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments. 

New Product Introduction (NPI) is the end-to-end process of bringing a new product to the market from design concept to the end customer. It broadly encompasses the following stages of the engineering team: Lab Prototypes (LP), Production Prototypes (PP) & Production Ramp (PR). 

As an NPI Engineering Intern at Rapsodo, you will be exposed to the different stages of NPI for Rapsodo’s upcoming products to be released. You will also be exposed to the manufacturing environment of how our products are built and supported by our Research & Development (R&D) Team.

Roles & Responsibilities

• Gain invaluable exposure into Singapore’s Technology Sector 

• Be exposed to the different stages of the NPI process for Rapsodo’s upcoming products 

• Assist with building prototypes

• Provide feedback for the prototypes you build 

• Be involved in investigative study with our R&D Team 

• Be exposed to working with our Software Test Team, Purchasing Team as well as Manufacturing Team

• Pursuing Diploma in Electrical, Mechanical Engineering or any related Engineering discipline 

• Responsible, hardworking and a team player • Good attitude to learn and contribute to the team 

• Pro-active, organized & meticulous and able to work independently in a fast-paced environment 

• Have strong analytical, problem solving and inter-personal skills 

• Excellent written and oral communication skills with the ability to present ideas and results to technical and non-technical audiences

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Job responsibilities

• Perform routine maintenance and repair work on facility infrastructure and cryogenic storage tank farms.
  Monitor and manage spare parts inventory to ensure optimal stock levels.
• Inspect and assess the operational condition of machinery and equipment.
• Assist in supervising contractors during maintenance activities or project execution, ensuring adherence to project timelines and quality standards.
• Conduct regular maintenance checks, including gas sampling tasks, to maintain operational efficiency.
  Maintain accurate and up-to-date records of all maintenance activities.
• Ensure that all work is performed in compliance with established standard operating procedures.
• Observe and enforce strict adherence to safety protocols and safe working conditions.

Requirements

• Minimum qualification: NITEC in Mechatronics, ITE, or an engineering-related field.
• A minimum of 2 years of relevant experience, specifically in the maintenance of cryogenic liquid and compressed industrial gas equipment.
• Valid Singapore fork-lift license.

• 1yr contract, Completion bonus
• May be converted to permanent role based on performance
• Basic Salary: $3000 - $3200, handphone allowance
• Transport provided (2 ways), staff benefits entitlement
• Able to start within short notice
• Location: Bulim

Job Description:

• General support includes planning and purchasing such emailing, communicate with suppliers for committed date, generate report, etc.
• Liaise with suppliers and revise on contracts
• Compile and breakdown contract negotiation language changes preferable using any AI to track and consolidate contract language between original vs. revised.
• Any other general task assigned by the purchasing & planning supervisor.

Job Requirements:

• Min. Diploma in Supply Chain Management, Business Administration or related fields.
• No experience can apply as on-the-job training will be provided
• Enjoy interacting and liaising with people
• Min. 1 year experience in purchasing and planning.
• Able to work effectively and independently under pressure.
• Able to meet deadlines and has strong follow up skills.
• Detail oriented and high degree of accuracy.

Interested applicants, please send your resume to [email protected]

• 5 days, MNC, Tuas, Transport (2 ways)
• Hybrid mode, Friendly environment
• Salary: $2200 - $2700, performance bonus
• Lots of learning opportunities

General Office Administration

• Managing incoming and outgoing mail
• Handle office facility maintenance, including liaising with vendors
• Monitor and replenish office and workshop supplies (groceries, stationery, corporate gifts, and drinks)
• Vendor & Asset Management
• Coordinate with vendors for regular maintenance and ad-hoc repairs
• Ensure smooth operations of company equipment, including photocopy machines and office appliances.

Event Coordination

• Organise staff events such as outdoor lunches, year-end dinners, and other team-building activities.
• Coordinate catering and office gatherings as needed.

Administrative Support

• Oversee the part-time cleaner and ensure the cleanliness of the office and workshop
• Update staff leave records
• Manage monthly utility, phone and internet bills
• Assist with PSA pass applications/renewal and vehicle road tax reminders
• Corporate Tasks
• Track and order corporate merchandise (e.g. polo tees, gifts)
• Coordinate the printing of corporate materials and name cards
• Facilitate the purchase of company gift vouchers and follow up with malls for procedures

Requirements:

• Minimum 1 year of experience in an administrative or office coordination role
• Candidates with no experience can apply as on-the-job training is provided
• Strong organisational and time management skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Good Communication skills and the ability to liaise with various stakeholders
• A positive attitude and ability to work independently

Interested applicants, please send your resume to [email protected]

• Assisted to prepare full set of tenders including bills of quantities.
• Took-off quantity for Electrical System based on tender design.
• Prepared all relevant administration and documentation for Tender
• submission such as technical data, Catalogues.
• Electrical drawing and design such as lighting, power, and single line
• Prepare progress claim submission
• Ensured the quality control of projects on site.
• Planned budget and cost control monitoring to ensure the project cost is
• within the allocated budget

Job Purpose

Responsible in warehouse daily operation duties of coordination and ensure all requirement document is in place and compliance to rule & regulations.

Duties and Responsibilities

• Marine Logistics Executive or Marine Logistics Assistant Manager assists the Marine Logistics Manager in the day to day operations and their functions including:-
• Sea staff engagement and deployment on/off vessels.
• Assess and identify sea staff of good potentials and make recommendations for their specific deployment and promotions.
• Briefing Sea staff prior to their joining vessels with regards to SEMS matters as required, Charterers’ requirement, and any unique nature of the trade and Port requirements.
• Brief Sea staff prior to their joining vessel with regards to the operational aspects of the vessel and charterer’s requirements.
• Control and monitor vessels daily activities.
• Control and monitor budgets relevant to Operations Department.
• Maintain, control and monitor Company SEMS, Port and Charterers requirements, in conjunction with QHSSE Dept.
• Arrange and deploy Sea Staff for in-house training and external approved short courses training.
• Carry out annual Vessel Operation Inspection Audits as assigned by Manager in conjunction with the DPA.
• A member of the shore Emergency Response Team for the relevant vessels they are in charge of.
• As one of the incident investigators, if so appointed by Marine Logistics Manager or as required by the Designated Person Ashore,
• Carry out necessary formalities and documentary requirements with Flag State, Port Authorities, Immigration and Customs for sea staff signing on/off vessels.
• Maintain and update an efficient filing system for the Operations Department.
• Sourcing and appointment of agency with approval from the Marine Logistics Manager.
• Contacting ex-seafarer for redeployment.
• Sourcing for new seafarer and arranging for interview of senior officers with the respective department heads.
• Checking seafarer’s certificates, including arrangement for medical check-up as per Charterer’s requirement.
• Checking of seafarer’s certificate authenticity with the relevant authority and application for Flag State licence.
• Maintaining up-to-date seafarer’s personnel file and monitoring seafarer’s certificates and documents expiry.
• Updating crew planning/rotation list and crew list.
• Ensuring crew appraisal assessment is being conducted, signed and filed.
• Extension of crew’s entry pass and ship’s landing pass with Singapore Immigration authority.
• Declaration of immigration clearances and outward port clearance.
• Update of crew article, including sign on/off via MPA Marinet.

Qualifications and Requirements

• At least Diploma in Logistics Supply Chain Management or Business Studies
• Expertise: 3-5 yrs working experience in Marine lubricant logistics supply operations
• Knowledge: Port operation and shipping & transport coordination
• Skill: Excel worksheet , Planning, scheduling and Marine deliveries to vessels

Working Conditions

• 5.25 Working days per week but may be subject to O/T and working during weekends and holidays.
• Could expect to work in stuffy, noisy and dusty environment.
• May need to travel out of Singapore occasionally.
• Mandatory wearing of appropriate PPE when on duty.

Job Description

• Local Driver for Import/Export

• Empty return & empty collection from Depot

• Any other duties as and when assigned

Job Requirement

• Follow job orders given by controller and handle daily container delivery and collection timely, accurately with care and safety

• Report / communicate to controller on job challenges immediately

• Check container external conditions and tally it’s number to ensure all container taken in hand are in good order and conditions

• Return all signed Delivery Order daily to controller

• Perform container clearance to and from PSA / Air cargo complex

• Minimum 1 year experience

• Reports directly to the Master Scheduler
• Coordinate production workflows in the shopfloor
• Plan and prioritise operations to ensure maximum performance and minimal delay
• Plan a weekly machine loading plan and 3 months forecasted loading plan
• Determine manpower, equipment and raw materials needed to cover production demand
• Recommend to Master Scheduler on deployment of workers and other staff to meet production and delivery requirements
• Recommend shift schedule to Master Scheduler accordingly to production needs
• Liaise with Purchasing and Suppliers for material deliveries and outsourcing schedules
• Monitor jobs to ensure they will finish on time
• Address issues whenever they arise with the aim of minimal disruption
• Obtain output information (Number of finished products etc.)
• Prepare and submit status and performance
• Collaborate with Quality, Sales, Store, Engineering and other departments to ensure good production flow and coordination
• Manage and train the assistant planners and subordinates
• Any other duties assigned by the Manager

Requirements

• Diploma or further education/certificates is preferred
• Excellent knowledge of production planning and quality control principle
• Working knowledge of MS Office and ERP Systems
• Strong organisational and problem-solving skills
• Excellent communication abilities
• Able to converse in English and Mandarin
• Willing to learn and be a team player

Job Descriptions:

· Responsible for day-day operations of the HR department for a group of companies

· Manage recruitment process: Posting job advertisement, screening resumes, conducting interviews, shortlisting, and offer of jobs

· Experience in apply /renewal /cancellation of work permit, S Pass & EP including workers' repatriation

· Monthly payroll including submission of monthly CPF & FWL

· Annual submission of income tax IR8A, NS Claim and others

· Maintain employment contracts and probation confirmations

· Query and question to MOM/BCA to keep abreast of current employment practices

· Manage payroll related matters for staff and workers

· Maintain accurate HR database, up-to-date employee records, and other employment related documentation

· Arrangement of skilled Course enrolments for Workers

· Take care of Dormitory arrangement for workers. Liaison with dormitory staff and maintaining dormitory records

· Maintain training matrix and record WP holder's experience

· Benefit management: Leave management and control claims of medical expenses

· Handling of Government Grant application such as Career Support Programme, Work life Grant etc...

· Assisting in standardizing and streamlining internal HR process

· Any other ad hoc duties asassigned

Requirements

• Diploma/Degree in Human Resource Management or Professional Certificate in Compensation & Benefits

• Min. 2 years of related working experience in construction sector

• Familiarity and experience working with Ministry of Manpower

• Knowledge of Employment Act/legislation, CPF, IRAS

• Team oriented with good time management skills and attention to detail

• Ability to work independently under pressure in a fast-paced and dynamic environment

• Basic proficiency with Microsoft word and excel

My company has openings for the above position. Looking for experienced therapists with qualified spa certificates. Working locations are Jurong East and Jalan Jurong Kechil. Min pay is $2800 - $5000. Working hours from 10.30am to 10.30pm. There will be breaks in between working hours. 2-4 off days per month. kindly call 97851507 Chen for inquiry

Roles & Responsibilities :

Fluent in chinese & english. Able to read, understand and communicate in these two language. Basic computer skills required, e.g. Microsoft Word, Excel. Mainly responsible for adminstrative work such as quotation, invoicing, processing documents, answering phone calls, replying to emails, purchasing goods, etc.

Priority will be given to those with relevant experience, basic training will be provided.

Energectic, mature, polite, ability to work under pressure with minimal supervision.

Malaysians or Singaporeans only.

Age between 20-35years old ladies.

5 Days work week, office hours.

Jurong East. Construction Company.

Summary

Responsible for identifying new leads/accounts/channels within the Chromatography products/territory markets and to meet/exceed the set goals. Be the contact point of communication supporting and resolving all accounts enquiries. Execute pre-sales and post sales activities.

Key accountabilities

Overall

• Responsible for orders and revenue growth of Chromatography products in Singapore.
• Develop and maintain good business partnership with all customers.
• Network actively with the scientific community to understand the current and future market trends.

Pre-sales (70%)

• Build funnels via account planning, mapping and data analysis to provide accurate forecast and sales strategy.
• Develop and execute go-to-market strategy.
• Work with other sales members to ensure offerings of total solutions and presenting to new and existing customers.
• Understand market trends and competitive situation.
• Faithful in updating sales opportunity records in CRM/Salesforce.com.

Post sales (30%)

• Conduct training and responsible for collateral development, joint customer visits and regular communication.
• Conduct after sales activities by providing technical and software training, method set-up and responding to customers’ queries.

Requirements

• Degree specialized in Chemistry or related scientific disciplines / MBA / PhD.
• 3 to 5 years sales experiences in a related industry.
• Mix of technical field experiences and customer facing roles.
• Good interpersonal, communication, presentation and negotiation skills.
• Highly motivated individual who can be a team player, assertive and result oriented with drive and high energy.
• Customer service oriented.
• Confident decision maker with good business acumen.
• Proficient in MS office and SFDC.
• Proficiency in QS3 usage is an added advantage.
• Proficient in training material development for internal and external use.

Responsibilities:

• Provide maintenance and support for Customers' IT Network Services.
• Hands-on experience in troubleshooting large, complex networks comprises of 10 to 20 nodes.
• Experience working with LAN/WAN/WLAN which include:

1. Cisco Wireless, Routers, Catalyst and Nexus Switches, Firepower, IPS/IDS, ISE, ASA, ESA, WSA, SMA
2. Alcatel Wireless and OmniSwitch
3. Arista Switches and Cloudvision
4. Fortinet, Checkpoint, SolarWinds NPM/NCM/NTA, F5 LTM and Aruba ClearPass
   

• Perform break-fix which include troubleshooting and problem identification for any network services.
• Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
• Perform the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests.
• Work closely with Service Delivery Manager to fulfil deliverables, service report and operational request.
• Establish TAC cases with the principal vendor for complex problem until its resolved.
• Mentor Tier 1 Engineers and conduct training to align the Engineers’ technical competency.

Requirements:

• Required to have minimum 3 – 5 years of hands-on network technical support experience in SI Environment.
• Cisco and Arista certification is preferred.
• Experience with LAN, WAN, WLAN, Data and Security networking in implementation, maintenance support and break-fix.
• Fast-paced environment
• Proven analytical and problem-solving abilities.
• Highly self-motivated and directed, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment.
• Good communication and writing skills.
• Strong customer service orientation.
• Able to work in 24 x 7 standby duties

Work location: Jurong East

DRS TANG & PARTNERS looking for Clinic Assistant

Permanent, Full Time

Fresh/entry level or with experience. All are welcome

Healthcare / Pharmaceutical

Location @ Taman Jurong

Roles & Responsibilities

Triage Patients

Registering Patients

Handle phone calls and patient enquiries

Dispensing medication (with supervision)

Billing and Collection of payments

Performing simple administrative duties assigned by senior/supervisor

Assisting the doctor in minor procedures or surgeries

Handling of blood/urine/stool samples and liaising with laboratories

Job Requirements:
Minimum GCE ‘N/O’ level/ITEC and above

Honest, reliable & responsible Team player

Good learning and service attitude

A sincere caring heart to serve patients

Able to work in fast paced environment at times

Basic computer skills. Training will be provided.

Requires to be female to assist MALE Doctor to chaperone the examination of female patients.

Able to communicate with Mandarin and dialects speaking elderly patients.

Working hours:

5.5 workdays. No shifts. No nights. Weekdays 8.30am to 5.00pm. Saturday half day 8.30am to 12.30 pm. Sundays & PHs closed.

Benefits:

Salary: $1,800- $2,200+ per month, variable depending on skills, credentials & experience.

(Bonus & Salary increase depending on performance.)

Training if required will be provided in clinic. Suitable candidate may also be sponsored for skills course.

We regret that only shortlisted applicants will be notified.

Key Accountabilities

• Responsible for the development and implementation of short- and long-term sourcing strategies
• Responsible for sourcing, negotiating, and managing supply base. This will involve initial supplier survey, qualification and risk assessment of new suppliers
• Drive cost deflation and avoidance through negotiations, supplier process and productivity improvements
• Participate in Product Transfer ensuring all sourcing related matters are planned and executed in a timely manner
• Lead sourcing projects to migrate production material spend to Low Cost Countries
• Gather market intelligence on supply base and technology trends on assigned commodities
• Negotiate supplier contractual terms & conditions including long term agreements
• Manage and co-ordinate early supplier involvement in New Product Introduction projects from parts design stage through mass production, ensuring critical timelines are met
• Upgrade and maintain an efficient sourcing and procurement system
• Manage and develop team members skills and knowledge

Requirements

• Bachelors Degree in Supply Chain or relevant field
• 5+ years of experience in Sourcing and Procurement in a global company
• SAP proficient
• Excellent Communication Skills and Analytical Skills

As a Customer Success Manager at Digify, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

• Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.
• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

WHAT YOU NEED TO HAVE

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.

Key Responsibilities

· Work as a strategic partner to R&D, Tech-Biz Divisions and Horizontal Offices.

· Plan, oversee and control the financial budgeting of both institutes and funds management.

· Ensures accurate compilation, analysis, and reporting of financial and accounting data.

· Optimises both institutes' funds utilization.

· Develops, implements, and maintains systems, processes, and internal policies.

· Provides the required financial information to management and key stakeholders

· Liaise with headquarters Stakeholders and Corporate Group Finance.

· Work closely with the management and internal & external stakeholders.

Required Qualification

· Bachelor's degree or master's degree in finance or accounting.

· At least 10 years of relevant experience in a finance-related role of a similar capacity.

· Good knowledge of Singapore Financial Reporting Standards.

· Self-motivated with good interpersonal and communication skills

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey, and Japan. We develop sports analytics products that are data-driven, portable, and easy to use, empowering athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes worldwide use Rapsodo technology to up their game. Trusted by coaches and players from youth to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo. Join our dynamic and growing team as a Finance Intern, where you'll play a pivotal role in supporting key initiatives in finance and gaining hands-on experience in various aspects of financial operations.

Responsibilities

• Assist with Accounts Payable activities in Singapore and Japan.
• Assist with the processing of vendor invoices.
• Support payment runs for various modes of payment.
• Help with bank clearing and vendor reconciliations.
• Contribute to the preparation of year-end audit schedules.
• Assist with statutory filing obligations and responding to queries from auditors.
• Provide support in reviewing and validating refunds or reimbursements.

• Pursuing a Diploma or Degree in Finance, Accounting, Business, or a related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills for effective collaboration with cross-functional teams.
• Detail-oriented with a high level of accuracy in financial data analysis.
• Handles tasks independently and within a tight deadline.
• Can-do attitude, driven and passionate about work
• Strong verbal and written communication skills
• A keen eye for detail and desire to probe further into data

RESPONSIBIITIES & DUTIES

* To design, write & troubleshoot machine electrical & control systems for factory automation, smart-factory technologies as well as AI platform.

*To design and perform detailed designing for machine electrical control systems for Factory Automation, Smart-Factory Technologies, Machine & Equipment Manufacturing.

*To write Programmable Logic Control (PLC) program for automatic machine control & processes. Preferably, with Industrial PC (IPC) programming experiences too.

* To collaborate and work together with the Design Team (comprising of both mechanical & electrical members) for the design concept arising from new projects proposal and confirmed projects.

*To lead the in-house electrical staff and/or the company’s appointed electrical vendors on the respective machine control and electrical systems and operations of the projects.

*To lead the assembly members & technicians during Machine set-up, Machine Assembly Process, Alignment, Testing & commissioning in the Company and/or customer site.

*To spearhead meetings and review with the design team and the customers on control system requirements and specification.

SMART-FACTORY TECHNOLOGIES & SOLUTIONS

*To team up with cross-disciplinary teams of engineers & specialists focusing on smart factory technologies & projects.

*To ideate and build robust data and digital technology driven solutions for advanced manufacturing / industrial processes.

*To leverage AI and robotics-integration solutions to meet customers’ automation & real-time needs.

PROGRAMMING SKILLS & REQUIREMENTS

* PLC based system: ladder, functional block, structure text

* PC based system: C++, VB (visual basic)

• Lead and manage the manufacturing team to achieve production goals

• Develop and implement strategies for process improvement and cost reduction

• Monitor production performance and implement corrective actions as needed

• Collaborate with production teams on product development

• Conduct root cause analysis and implement corrective actions for production issues

• Ensure compliance with safety regulations, quality standards and company policies

• Technical process owner on in-house capabilities, for all matter related to engineering and production

• To supervise production and workers to ensure that all work is accomplished according to required specifications

Qualifications:

• Bachelors degree in Mechanical/Precision Engineering

• Experience in manufacturing processes and lean methodologies

• Minimum 5 years of working experiences in relevant industry

• Strong analytical and problem solving skills

• Excellent communication and team work abilities